Director, Data & Analytics
7 days ago
Albuquerque
Job Description MJK Connections is partnering with Sunward on this highly impactful Director, Data & Analytics role! The Director, Data &rm Analytics is responsible for advancing Sunward Federal Credit Union's data, business intelligence, and analytical capabilities. This role develops and executes the roadmap for data management, governance, and enablement- ensuring the long-term and reliability of enterprise information assets. The Director leads teams across Data Engineering & Architecture, Business Intelligence, and Data Governance to unify data standards, improve accessibility, and support data-driven decision making across the organization. Essential Functions • Oversee daily operations, workflow, and team performance within the Data, • Analytics department, ensuring alignment with departmental and organizational, • goals., • Provide clear direction, constructive feedback, and professional development to foster team effectiveness and accountability., • Recruit, onboard, and develop high-performing team members, providing coaching, skill-building, and growth opportunities., • Promote a collaborative, accountable, and growth-oriented team culture consistent with the Credit Unions values., • Develop and implement the Credit Unions Data & Analytics roadmap, translating enterprise strategy into actionable departmental initiatives., • Lead teams across Data Engineering, Data Architecture, and Business, • Intelligence to deliver high-quality, reliable, and accessible data assets., • Oversee and refine data governance practices to ensure stewardship, data quality, and adherence to regulatory and compliance requirements., • Design and manage enterprise data frameworks that establish consistent definitions and trusted reporting standards., • Direct the creation, maintenance, and distribution of dashboards, reports, and analytics tools that provide actionable insights for business and operational decisions., • Partner with business leaders to understand data needs and deliver insights that inform strategic and operational outcomes., • Foster a data-centric culture by promoting self-service analytics, data literacy, and informed decision-making across teams., • Manage the departments budget, staffing, and other resources to ensure efficient and effective delivery of analytics services., • Ensure data privacy, security, and compliance with all applicable laws, regulations, and internal policies., • Identify operational or team-level issues, implement corrective actions, and report outcomes to senior leadership. Experience and Education • Minimum of 8 years of experience in data analytics, business intelligence, or related disciplines., • Minimum of 5 years of leadership experience managing technical teams., • Experience within financial services or credit unions preferred., • Experience with cloud-based data platforms (AWS, Azure, Snowflake, or similar) preferred., • Strong leadership and team management skills, including the ability to recruit, develop, and retain high-performing teams., • Ability to foster a collaborative, accountable, and growth-oriented team culture aligned with the Credit Unions values., • Excellent communication, influence, and collaboration skills to partner effectively across departments., • Practices active listening, provides constructive feedback, and supports professional growth and skill development., • Ability to manage multiple initiatives, prioritize effectively, and guide teams through change., • Capable of translating enterprise strategy into actionable department-level objectives and ensuring team alignment with organizational goals., • Strong understanding of data architecture, integration, governance principles, and enterprise data frameworks., • Deep knowledge of data warehousing and relational database systems (MS SQL Server, Oracle, or similar)., • Proficiency with business intelligence and data visualization tools (e.g., Power BI, Tableau, Looker)., • Proficiency with AWS data ecosystem, particularly Amazon Redshift, S3, and related tools; familiarity with cloud platforms such as Azure or Snowflake preferred., • Working knowledge of data privacy laws and regulations (e.g., ISO, GDPR, CCPA) and their application to operational processes., • Proficiency in Microsoft Office and collaboration tools., • Knowledge of resource planning, budget management, and staff development principles., • Awareness of emerging data technologies, analytics platforms, and best practices., • Excellent analytical and problem-solving capabilities, with the ability to translate complex data into actionable business insights., • Strong operational and technical acumen, including process improvement, workflow optimization, and performance monitoring., • Ability to balance operational needs, compliance requirements, and team capabilities to achieve departmental outcomes., • Proficient in resource planning, budget management, and vendor oversight to support efficient and effective department operations., • Skilled in implementing corrective actions, resolving operational issues, and ensuring consistency and quality of service delivery., • Adaptable to evolving technologies, tools, and platforms while maintaining focus on operational efficiency, compliance, and data quality., • Prolonged periods of sitting at a desk and working on a computer., • Occasional travel may be required., • Must be able to lift up to 20 pounds at times., • Ability to sit or stand for extended periods during meetings or computer work., • Use of standard office equipment (computer, phone, printer, etc.)., • Occasional attendance at off-site meetings, conferences, or trainings., • Work primarily in a climate-controlled office environment.