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Job Description Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities * Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security. * Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. * Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. * Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. Key Ingredients * High School diploma or GED preferred. * Serv-Safe/Local or State Food Service Certification preferred * Previous restaurant shift lead experience preferred Skills: Cash management; planning and organization; effective communication We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader/Supervisors At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John’s and our career experience keeps getting “better”! Qualities: Motivated Great people skills Team-builder Focused on customer-service Ability to increase profits Requirements: ● Execute cash management duties with POS and Shift Reports. ● Help manage adequate inventory levels using company systems and guidelines to reduce loss. ● Manage company’s assets and keep the restaurant is clean, safe and organized. ● Follow safety and security standards at all times. ● Have reliable transportation to and from work. ● Lift 50 lbs. ● Lead a team with no supervision and build an atmosphere of teamwork, energy, and fun. ● Work with phones, computers, fax machines, and copiers, ● Perform the job duties of all positions in the restaurant, including pizza delivery. ● Communicate, train, and promote quality standards to team members. ● Respond to all customer concerns or issues promptly and professionally. ● Work to make Papa John’s a leader in its market. At Papa John’s, our team members are more than employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John’s family and join us as a Shift Leader or Supervisor. Exciting things are happening at Papa John's franchise restaurants. Work where the best ingredient is YOU! Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members! Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ® We use eVerify to confirm U.S. Employment eligibility.