Office & HR Manager
3 days ago
Dallas
Position Title: Office & HR Manager Reports To: Chief Revenue Officer (temporarily) Location: West Plano, TX - Onsite, non-remote Start date: ASAP Compensation: $70,000-$85,000 annually, depending on experience Role Overview We’re looking for an experienced, detail-oriented Office & HR Manager for a new and growing tech-forward insurance brokerage in West Plano (about 20 min north of Downtown Dallas). This is not your traditional insurance agency. It's a brand new satellite office for a soon-to-launch Miami insurtech startup, and a parent company headquarters in Des Moines, IA. This role will be the heartbeat of the Texas location - keeping day-to-day operations running smoothly and employee spirits high. This role is central to maintaining organizational efficiency and supporting strategic initiatives as we grow and welcome new team members. About The Company We're a fast-growing insurtech platform reimagining how consumers engage with insurance products, financial wellness, and risk protection. We partner with national banks, fintechs, media companies, and technology providers to build scalable referral, acquisition, and retention pathways—powered by technology, compliance discipline, and operational excellence. Compensation and Benefits: • 100% employer-paid healthcare, • Base salary DOE $70,000-$85,000 annually, depending on experience, • Reports to the CRO, • 401k eligible on first day of employment with employer match up to 4%, • PTO in first year accumulates 120 hours in first 12 months, • 14 annual holiday days: 13 scheduled and 1 floating holiday, • HSA for HDHP with $50-$170/mo employer funding, • LIfe & AD&D; (employer-paid) Responsibilities: Office: • Lead day-to-day Texas office management, overseeing the reception desk and serving as the primary point of contact for visitors, vendors, and deliveries., • Own vendor and building relationships—managing contracts, deliveries, maintenance, cleaning, parking, and building security to ensure smooth operations and a safe, seamless employee experience., • Oversee office facilities, including furniture, equipment, and refreshments, and supplies, ensuring the space is fully stocked, functional, and inspiring., • Manage ordering for the kitchen and other common areas while verifying approval and appropriate budget; be creative, take the pulse of employees for ideas, and stock items that keep people energized and inspired while in-office., • Coordinate with external vendors to ensure ongoing replenishment of breakroom and office supplies (active ordering, ensure vendors auto replenish, etc.), • Unbox, stock and restock breakroom supplies (coffee machine, snacks, etc.), • Develop and maintain processes for cleanliness and organization in the kitchen/common areas., • Ensure meeting facilities are ready for use at all times and necessary meeting equipment and supplies are available and working properly., • Send out relevant office-wide announcements on any facility, parking, and operational activities impacting daily productivity., • Oversee logistics, communications, and day-of activities for any office move, renovation, and/or related activities to ensure things go smoothly and workflow is uninterrupted. HR & Employee Experience • Liaise directly with Corporate HR teams in Des Moines and Miami to maintain compliance with all federal, state, and local employment laws and regulations., • Maintain employee files and ensure compliance with recordkeeping requirements., • Manage I-9 documentation and conduct regular audits to ensure compliance with legal requirements., • Assist with facilitation of new employee orientation sessions to provide essential information and resources for a successful onboarding experience., • Assist with training, coaching and collaboration with business leaders in employee development, teambuilding, performance management and talent planning. Assist leaders with development plans for teams and employees., • Assist documentation and/or data collection with legal counsel on employee-related legal matters, including compliance with employment laws and regulations., • Conduct Verification of Employment requests, • Maintain compliance with all federal, state, and local employment laws and regulations. Prepare and submit required reports to regulatory agencies as necessary., • Create and take pride in an environment that feels warm, creative, flexible, and energizing—an office employees want to come to., • Help to onboard and welcome new employees by setting up their workspace, conducting facility tours, providing parking info, and ensuring they’re ready to go on their first day and beyond. Coordinate with Miami IT Management to ensure proper system setup, equipment, etc., • Coordinate team lunches, office events, milestone celebrations, and company traditions that bring people together., • Keep spirits high by managing the employee birthday calendar and gifts, and by finding ways to celebrate wins—big and small. Come up with creative ideas to enhance the employee experience and make people feel recognized on special occasions., • Collaborate with leadership and the Des Moines office on company-wide initiatives, events, and announcements., • Be a trusted resource and ally to employees, ensuring their day-to-day office experience is positive and productive, and that they can come to you with questions, concerns, etc. about items pertaining to the facility, parking, refreshments, equipment, etc. What We’re Looking For: • 5+ years of experience in office management and HR (or a combination of the two), • 2 or more years of progressive HR experience in general employee HR support., • Knowledge of HR basic operations, maintenance of employee records, and basic employment law, and regulatory compliance., • Prior experience with HRIS systems like ADP a hug plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Proficiency in Microsoft Office Suite, Teams, Zoom, and document management tools., • Ability to manage sensitive information with discretion., • A proactive, adaptable, and collaborative mindset., • Experience in insurance and/or financial services industries is a plus., • HR certification (e.g., SHRM-SCP, SPHR) not required but welcomed.
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