Assistant Director - Property Management
4 days ago
Omaha
Job Description Join our Team at the Omaha Housing Authority! Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? he Omaha Housing Authority (OHA) is looking for a dynamic property management leader to manage our teams and help us fulfill our mission of providing safe and affordable housing. About Us Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing. Our Core Values • Teamwork: We work together to achieve our goals., • Welcoming: We create a supportive and inclusive environment., • Actively Listen: We focus, clarify, and communicate next steps., • We Build Trust: We do what we say we will do and assume good intent., • Diverse, Inclusive & Equitable: We embrace all identities and backgrounds., • De-Escalation: We manage conflicts calmly and effectively., • Exceptional: We strive for excellence in all we do., • Self-Care: We believe in the well-being of our team and ourselves. We offer a comprehensive benefits package that includes: • 17 paid holidays, including your birthday, a floating holiday, and a self-care day, • 12 days of vacation and 12 days of sick leave per year, • Medical, dental, and vision benefits start the 1st of the month following date of hire, • Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance $67,529 - $101,293 Job Function The Assistant Director of Property Management provides leadership and operational oversight for all property management activities across multiple asset types, including public housing, LIHTC, and mixed-use developments. Provide coordination during the repositioning of assets, including with tenant relocation efforts. This role supports the Director in implementing strategic initiatives, ensuring compliance with HUD and other federal and state regulatory requirements, OHA policies and procedures, and driving performance benchmarks for occupancy, financial viability, and resident satisfaction. The position supervises property management staff, coordinates with maintenance and capital planning teams, and serves as a key liaison for internal departments and external stakeholders. Essential Functions Leadership & Supervision • Provide leadership and direct supervision to the Property Managers, Maintenance Managers, Leasing and Administrative staff, and to the property management team., • Conduct regular team meetings, ensure minutes are documented and posted for all team meetings., • Conduct individual supervision meetings with all direct reports monthly (minimum). Document goals, progress and action plans., • Set performance benchmarks and ensure accountability through evaluations and corrective actions when necessary., • Monitor occupancy rates, leasing activities, and marketing strategies to meet subsidy and revenue goals. This includes recruiting applicants for the waiting list in collaboration with the intake department., • Ensure timely resolution of tenant complaints, lease violations, and enforcement of occupancy standards., • Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensuring deposits are made in a timely manner., • Collaborate with maintenance leadership to meet unit turnaround goals, inspection requirements, and REAC/NSPIRE standards., • Responsible for implementing initiatives that increase resident retention in coordination with resident associations., • Maintain frequent contact with residents and resident organizations and with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff., • Complete the annual market analysis of rental rates. Assist with negotiating contracts/leases for commercial suites. Compliance and Quality Control • Follow all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff., • Compile data, review statistical information and prepare various reports on at least a monthly basis. Develop, implement and monitor actions plans to address any areas not meeting benchmarks., • Collaborate on a regular basis with internal and external departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement, and resident services., • Participate in the legal and/or eviction procedures including weekly meetings, court appearances, and coordinating with inside and outside legal counsel., • Monitor applicable performance indicators including physical condition of buildings and systems, • Assist in developing and monitoring annual operating budgets for all assigned properties., • Review monthly financial reports, analyze variances, and recommend corrective actions to maintain positive cash flow., • Participate in capital planning process by obtaining recommendations from staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process and monitoring the work of contractors., • Ensure procurement and vendor contracts align with budgetary and operational needs., • Support the Director in implementing long-term property management strategies, including repositioning efforts and capital planning., • Participate in a rotating schedule to respond to after-hours emergency calls and respond as needed to emergency situations., • May represent OHA at community and advisory council meetings., • Ability to work evening and weekend hours as necessary., • Bachelor’s degree in Property Management, Real Estate, Business Administration, or related field preferred., • Minimum of five (5) years of progressive property management experience, including supervisory responsibilities., • Strong knowledge of HUD regulations, LIHTC compliance, and asset management principles., • Excellent leadership, communication, and problem-solving/conflict resolution skills., • Proficiency in Microsoft Office and property management software (YARDI experience preferred). Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) and contact with animals/pets when inspecting or touring the OHA properties. Abilities Ability to sit, stand, and walk up to 100% of the time; and reach stoop, squat, push, pull, and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time. Requires the ability to move throughout OHA property sites. Equipment Operation (Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification) • Computer, • Telephone, • Copier, • Calculator Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities. If you need a reasonable accommodation to complete the online application or have a question about your application, please contact the Human Resource Department at .