Software quality assurance jobs in Albuquerque, New MexicoCreate job alerts

Job DescriptionJob Title: Mechanical Facilities Engineer Some of the benefits include: • Consistently voted a top workplace by their employees, • Multiple medical & dental packages to choose from, • Industry leading benefits package including 401k employer match, • This role is hybrid eligible.Key Responsibilities:, • Plan, conduct, and coordinate detailed phases of HVAC and Plumbing design work with calculations, process flow diagrams, piping and instrumentation diagrams, layout of mechanical equipment and associated duct and piping systems, and sequences of operations., • Develop mechanical construction and equipment specifications, test and inspection plans, and system design descriptions., • Evaluate, select, and apply standard techniques, procedures, and criteria to perform a task or sequence of tasks for projects with less complex features, but also collaborate and use judgment to determine adaptations in methods for non-routine aspects of assignments and more complex projects., • Perform engineering quality assurance checks of project designs., • Support new project proposals with mechanical discipline scopes, budget estimates, and schedules.Required Skills and Qualifications:, • Bachelor of Sciences in Mechanical Engineering from an ABET Accredited Program is required. Engineering Technology degree will not be considered., • Minimum eight years of experience, • PE License required, • Current passport required, • Client projects for this position requires: Sole US Citizenship (no dual citizenship)., • Clean background and willingness to obtain a DOD security clearance.Skills and Abilities:, • Experience in HVAC and plumbing/piping systems design and associated engineering calculations, • Experience sizing and selecting HVAC and plumbing/piping equipment, • Proficient in Microsoft Word and Excel; experience using HVAC computer load and design programs such as Trane Trace software; knowledge of Revit building information modeling software is strongly preferred; and familiarity with AutoCAD., • Working knowledge of ASHRAE, SMACNA, and NFPA standards., • LEED or Green Globes accreditation is a plus.

Job Description The Senior Principal Architect is responsible for design and management solutions that support the needs of Hazen client base. Develop schematic and complete design solutions in accordance with Hazen design standards. Coordinate with internal including engineering, project management, construction estimating, construction field staff and building code officials as well as external consultants to provide solutions that deliver the design intent effectively and efficiently. Participate in document production with other teams to ensure that all building components are fully integrated with one another. Requirements: • 10 years + broad-based architectural experience, including building infrastructure design., • Professional license and NCARB certificate or ability to obtain NCARB Certificate., • Experience with budget/schedule, and quality responsibility., • Experience in public bid projects., • Proficiency in Architectural design and quality responsibility., • Knowledge of building systems and their coordination/integration; Architectural, Structural, MEP, Civil, • Knowledge and working experience with building codes, environmental regulations and sustainability concepts., • Demonstrate experience with appropriate materials use and methods of construction, development of construction details and specifications of materials., • Proficient in Revit BIM software and AutoCAD a plus., • Plan, organize, and direct the architectural work throughout the project life cycle., • Supervise and direct a design team., • Manage a variety of projects from design concept through construction administration., • Interface/coordinate architecture and engineering disciplines to develop and execute architectural design concepts., • Communicate and coordinate with clients and consultants to ensure a clear understanding of project goals and expectations., • Experience running architectural project teams including communicating and coordinating with multi-disciplinary teams, obtaining agency approval, contract documentation, technical detailing, and construction administration., • Direct architectural team in effective execution in the development of the architectural construction documents (focus on detailing, specifications, and materials) and coordinate with architectural, BIM and engineering staff., • Ensure that the project undergoes standard quality assurance activities including QAQC reviews during each phase of the project., • Assist in development of project costs, budget, and schedule., • Provide senior level reviews of construction submittals and RFIs from contractors., • Complete projects on schedule and within budget. We provide a comprehensive benefits package which includes employer paid life insurance, 401k employer contribution (after 1 year of service), performance bonus, comprehensive family medical, dental and vision insurance, paid time off, holidays, short-term and long-term disability, paid parental leave (after 1 year of service), employee assistance and wellness programs. Typical starting pay range for this position depends on skills, experience, education and geographical location.

Job Description Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Business Analyst for the Business Digital Banking Systems to join Kirtland Credit Union! This is a regular, full-time, remote eligible position based on geographic location*. Join the rest of our teammates and become eligible for a generous benefits package that we offer: • Medical, Dental and Vision Insurance, • 401(k) Retirement savings program, • 401 (k) employer match, • Paid time off with accrual starting from day one., • 11 Paid holidays off during the year!, • Tuition Reimbursement for College Degrees, • Employee Clothing Advance, • Fitness Reimbursement Program, • Employer paid Life Insurance, • Employee Assistance Program, • Employer paid Short- and Long-Term Disability Insurance The Business Digital Service Analyst makes a difference in our members’ lives through enhancing their experience. Manage implementation and daily operations of the business online and mobile banking platforms to provide members with products and services that meet and exceed member expectations and achieve the goals of the credit union. Collaborates with stakeholders to ensure cross-channel coordination. Deploys innovative solutions related to digital products and services, digital delivery, positive pay, treasury services, mobile, voice, and all related software for both members and team members. Primary Job Duties: • Coordinate and communicate with the Contact Center and Branches to resolve member digital service issues that hinder member satisfaction., • Handle internal HelpDesk digital issue tickets and submit and work escalated tickets to appropriate vendors as needed., • Identify, recommend, and implement solutions to fix service problems in digital banking., • Actively participate in vendor relationship with business digital banking providers., • Recommend improvements based on testing, feedback, member behavior and analytical conclusions., • Manage and implement updates and new releases of the business digital banking platform., • Understand business member digital usage and work to identify opportunities to continuously improve the digital experience., • Review business member feedback and support member complaint resolution., • Actively engage in assigned digital projects and digital tasks in other department projects., • Work with Project Management team to ensure projects and tasks are completed in an accurate and timely fashion., • Three to five years Digital Banking experience (Online Banking, Mobile and related technologies including payment systems, treasury management, and positive pay) preferred., • Understanding of Credit Union and business digital banking operations., • Proficient at troubleshooting members, team members, and vendor issues., • Data analysis skills preferred., • Analytical expertise for complex problems and perseverance., • Strong communication skills with the ability to be influential., • Excellent troubleshooting abilities and debugging skills., • Ability to form relationships with all levels of employees., • The ability to apply knowledge to new situations., • Passionate about technologies., • Deadline oriented., • Experience communicating clearly, both written and verbal. Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. *Restrictions Apply

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development, • Wellness resources Job Summary: We are seeking a detail-oriented and analytical Data Analyst to join our dynamic tax team. The successful candidate will play a crucial role in ensuring the accuracy and integrity of tax-related data. The Data Analyst will be responsible for collecting, organizing, and analyzing tax and financial data to support tax preparation and compliance, reporting, and strategic decision-making. Key Responsibilities: • Data Collection and Compilation:, • Gather and compile relevant financial data from various sources, including client forms, internal systems, financial statements, and third-party reports., • Ensure the completeness and accuracy of tax-related information., • Data Analysis and Interpretation:, • Conduct thorough analysis of financial data to identify trends, anomalies, and potential tax implications., • Tax Compliance:, • Assist in the preparation of tax returns by providing accurate and well-organized data., • Collaborate with tax professionals to ensure compliance with local, state, and federal tax laws., • Quality Assurance:, • Perform regular audits and reviews of tax data to maintain data accuracy and integrity., • Implement and maintain data quality controls to minimize errors and discrepancies., • Reporting:, • Generate comprehensive reports summarizing tax-related data analysis for internal stakeholders., • Communicate findings and insights in a clear and understandable manner., • Process Improvement:, • Identify opportunities for process improvement in tax data management and implement efficient solutions., • Obtain IRS PTIN, • Pass Background check, • Proven experience in data analysis, preferably in a tax or finance-related role., • Proficiency in Microsoft tools and learning new software (e.g., Excel, SQL)., • Excellent attention to detail and organizational skills., • Strong communication and collaboration skills., • Ability to work under tight deadlines and manage multiple tasks simultaneously., • Professional certification such as CPA or CMA., • Familiarity with tax software and ERP systems. 3 month seasonal role with opportunity to go full time Perks: • Hourly pay + competitive bonus program, • Flexible Schedule Options, • Heath & wellness benefits, • 401K and other perks, • Corporate discount program, • Free tax preparation training and PTIN registration, • Free continuing tax education, • Enrolled Agent materials and testing reimbursement

Job DescriptionJob Description We are seeking a detail-oriented and analytical Technical Business Analyst to join our team in Albuquerque, United States. In this role, you will bridge the gap between our IT and business operations, translating business needs into technical requirements and driving process improvements. • Collaborate with stakeholders to gather, analyze, and document business requirements, • Develop and maintain detailed process models, workflows, and use cases, • Conduct data analysis and create visualizations to support decision-making, • Facilitate communication between technical teams and business units, • Identify opportunities for process optimization and efficiency improvements, • Assist in the design and implementation of new systems and applications, • Create and maintain project documentation, including requirements specifications and user manuals, • Participate in testing and quality assurance processes, • Present findings and recommendations to management and stakeholders, • Stay up-to-date with industry trends and emerging technologiesQualifications, • Bachelor's degree in Business Administration, Computer Science, or related field, • 3-5 years of experience as a Business Analyst in a technical environment, • Strong analytical and problem-solving skills with attention to detail, • Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI), • Knowledge of SQL and database management, • Familiarity with project management methodologies (e.g., Agile, Scrum), • Excellent communication and presentation skills, • Experience in requirements gathering and documentation, • Business process modeling and documentation expertise, • Understanding of software development lifecycle, • Knowledge of industry-specific regulations and compliance standards, • Track record of successful project delivery, • Relevant certifications (e.g., CBAP, CCBA, or PMP) preferred Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Job Description JOB DESCRIPTION Position Title: Safety Manager Department: Risk Management Employment Classification: Exempt Position Summary/General Description: The incumbent establishes, maintains and promotes occupational health and safety programs and training programs within the Laguna Development Corporation (LDC) in order to provide a safe work environment while reducing liability and minimizing employee work-related injuries. Additionally, the incumbent promotes and carries out activities related to proper environmental management and stewardship across all LDC properties. Expectations: • Adhere to LDC Core Values, Policies & Procedures., • Act as a role model within and outside all of LDC operations., • Maintain a professional behavior and attitude towards external agencies/entities and outside consultants during the course of work., • Maintain a positive and respectful attitude toward customers and co-workers., • Consistently report to work on time prepared to perform duties of position. Essential Duties & Responsibilities: • Training – Create, conduct, coordinate and maintain accurate records for required/conducted/necessary training including, but not limited to: safety, accident prevention, CPR., • Conduct In-House accident prevention training and health and safety training including but not limited to: proper lifting, general housekeeping, proper hand hygiene, proper handling of Blood borne pathogens, food safety handling/temperature controls., • Coordinate external/outsourced training providers including but not limited to: Lift equipment training, fire extinguisher training, and CPR/AED training., • Keep track of employees’ safety training records and issue certifications as needed., • Develop and conduct training to address environmental management and compliance including but not limited to: hazard communication, environmental awareness, and emergency response. 2. Quality Assurance – Develop QA standards according to regulatory agencies and ensure compliance to such standards through continuous audit, inspections and reporting while making recommendations to improve, meet and/or exceed standards. • Research compliance standards, devise quality assurance policies and/or standard operating procedures, devise inspection reports, conduct inspections and provide reports on findings as requested by management on matters including but not limited to LDC Workplace Safety Program and ServSafe (food safety handling)., • Carry out environmental management projects and activities to include remediation actions, environmental cleanups, and internal environmental audit corrective actions., • Develop environmental audit plan and carry out internal inspections/audits on a periodic basis to include periodic internal audits, and federal/Pueblo of Laguna environmental inspections and evaluations., • Develop basic management practices to address fuel operations, chemical storage, and environmental stewardship practices across LDC properties. 3. Administrative Duties – Mitigate risk by maintaining knowledge and adhering to LDC policies and procedures, Pueblo of Laguna laws, Gaming Regulatory Authority regulations, federal regulations, state regulations by monitoring and enforcing applicable laws and regulations when conducting audits or investigations related to risk and safety programs and initiatives. • Maintain and keep up to date knowledge of basic safety guidelines, procedures, and practices., • Maintain and keep up to date knowledge on environmental regulation and compliance measures., • Recommend course of action and solutions on environmental matters to include fuel dispensing operations, remediation projects and general company operations., • Observe and report violations of company policies and procedures., • Research technical information and prepare special use reports., • Investigate accidents and incidents to find cause and take prevention measures to mitigate for further incidents., • Prepare detailed activity reports as they relate to safety, environmental, and/or risk related matters., • Recommend solutions, improvements and prevention steps for safety and environmental issues., • Actively participate in Supervisor Development Leadership Series (SDLS) yearly., • Actively participate in LDC’s Management Capacity Program (MCP)., • Fiscal responsibilities - Meet departmental financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and recommending corrective actions., • Other duties and responsibilities, • Maintain professional relationships with Laguna Pueblo leadership/programs and federal officials related to on-going remediation projects and environmental regulatory and compliance measures., • Coordinate and collaborate with outside consultants and agencies on on-going Risk Management project activities., • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests)., • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit)., • Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events., • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors)., • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays., • In the case of emergencies be able to respond during non-business hours and weekends., • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., clients and vendors)., • Maintain excellent verbal and written communication skills., • Performs additional duties and responsibilities as necessary or assigned. Education & Experience: • High School Diploma or GED Certificate required., • Bachelor’s Degree required preferably in Occupational Safety & Health, Business Management, Environmental Management, or related field and professional designation is strongly preferred. Any combination of education, professional certification or previous work experience of not less than eight (8) years that demonstrates the ability to perform the essential duties of the position will be considered., • OSHA certification required., • Five (5) years relevant work experience in similar role., • Three (3) years formal training or experience in emergency management, environmental management, health & safety and/or any safety related capacity., • Prior supervisory experience preferred. Computer Equipment, Software, Machinery: • Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook). Essential Physical Requirements: • The job requires sitting, standing, talking, walking, hearing, repetitive use of hands and driving 51-100% of the time., • The job requires standing 25-50% of the time., • The job requires outdoor and field work 25% of the time, • The job requires pushing and pulling, carrying, and lifting 25% of the time. Essential Mental Demands: • The job requires problem solving, organizing, decision making, planning, interpreting data, reading and writing 90-100% of the time. Supervisory Responsibilities: • None. Work Environment (inside/outside): • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • Duties are performed in both indoors in an office and casino environments and outdoors carrying out field inspections and projects. The duties occasionally require exposure to cold and hot ambient temperatures. Other Requirements: • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide/maintain a valid New Mexico drivers’ license., • Must pass a pre-employment alcohol/drug screening.

Job Description Overview: MetroSys is seeking two highly qualified System Administrators (SMEs) to support scientific computing systems for a federal customer in Carlsbad and Albuquerque, New Mexico. These roles focus on maintaining and optimizing complex high-performance computing (HPC) platforms in compliance with NQA-1 nuclear quality assurance standards. The position requires a mix of remote and onsite work, with one week per month at the Carlsbad site. Responsibilities: * Administer, maintain, and troubleshoot HPC systems across Linux, Solaris, and Windows server environments. * Ensure near-100% uptime of critical computing platforms supporting scientific and regulatory missions. * Provide technical support for legacy and modern computing environments. * Implement and manage data storage systems including BeeGFS and Bacula Enterprise. * Maintain and script using PowerShell, Bash, and Python. * Support database and website administration for internal tools and systems. * Ensure all work aligns with NQA-1 QA standards or similar regulatory compliance requirements. * Collaborate with cross-functional technical teams and provide SME-level insights for operational maintenance and upgrades. Minimum Requirements: * U.S. Citizenship (required). * 5+ years of experience supporting high-performance computing platforms in regulatory environments (preferably NQA-1). * Demonstrated experience with at least two labor categories from past projects related to regulated environments. * Proficiency in at least one of the following OS platforms: Linux, Solaris, Windows. * Familiarity with BeeGFS and Bacula Enterprise systems. * Hands-on experience in InfiniBand technology and scripting languages (Python, Bash, PowerShell). * Competency in managing remote network/hardware/software systems. * Active certifications in at least one of the following: * Bacula Systems Administrator * CompTIA A+, Network+, Security+, or Project+ * Ability to obtain and maintain DOE facility clearance. Preferred Skills: * Prior work within Department of Energy (DOE) or national laboratory environments. * Database and web administration experience. * Experience conducting work aligned to NQA-1 QA or similar regulated quality frameworks. Powered by JazzHR DO3jf9bGeU

Job Description Position: Community Manager- LIHTC Experience Canyon Crest Category: Exempt - Salary ($70,000-$75,000) Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Ever dreamed of being a Mayor? Now’s your opportunity! As the Community Manager of a New Earth Residential Community, you'll play a key role in managing all aspects of the property—from welcoming new residents and approving leases to analyzing market trends. As the community's leader, you'll have the responsibility of keeping the property well-maintained, properly staffed, and profitable. But don't worry—you'll have a great time while doing it! Join one of our communities and enjoy the journey! Highlighted Employee Benefits: • Offering mentor program for all team members, • Compensation package including monthly and quarterly bonuses, • Health, vision, dental and life insurance, • 401k benefits, • 30% rent discount, • Biannual team celebrations, • PTO accurals starting at 15 days a year, • Virtual and on-site trainings monthly General Summary of Associate Responsibility: • To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/District Manager/Vice-President., • A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management, • Strong leasing and marketing background as well as superior customer service, • Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred, • Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep., • Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects., • Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment., • Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors., • Standards Responsibilities:, • Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting., • Energize and motivate the on-site team with a daily check-in., • Conduct daily meetings with the Service Supervisor to stay aligned on priorities., • Post and ensure all community income is accurately recorded., • Maintain active social media presence with at least three weekly Instagram and Facebook posts., • Keep all Internet Listing Services (ILS) updated to maximize visibility., • Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy., • Walk and inspect make-ready units to guarantee readiness for new residents., • Lease apartments and follow up with new move-ins to confirm resident satisfaction., • Refresh market surveys regularly to stay competitive., • Update mileage logs and approve payroll hours for all team members., • Walk the grounds with landscapers to ensure exceptional curb appeal., • Stay informed on market trends by regularly shopping competitors., • Review and approve lease files for accuracy., • Respond promptly to emergency situations and complete incident reports when necessary., • Community Inspections and Quality Assurance Review, • Conducts routine inspections throughout the apartment community to ensure high standards are maintained., • Financial Performance, • Manages revenue collection and addresses delinquent accounts efficiently., • Provides recommendations for scheduled rent adjustments to optimize community revenue., • Oversees accounts receivable and accounts payable processes., • Supports the budgeting process to help ensure financial goals are met. I acknowledge that I can perform the essential functions listed above for the Community Manager position without any accommodation. Please complete the below link to be considered for the position: Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: • Building Community:, • Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community., • Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation., • Enhancing Environments:, • Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment., • Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together., • Channeling Resources:, • Forge connections with vendors and potential partners, establishing communication channels to support our community's needs., • Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations., • Building Leaders:, • Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.

Job Seekers can review the Job Applicant Privacy Policy by clicking here () . Job Description : Summary The “ Ops Manager ” manages the operations and personnel for locations with approximately 450 truck units. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because w_ e allow you to carve out your own career path and promote from within_ , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares! Shop Location: Albuquerque, NM Salary - Bonus Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Essential Functions • Operations Management:Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.Directly involved in strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity.Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.Oversee the execution of the Workflow Management process., • Labor Management:Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge and Customer Service Coordinators.Responsible for Performance Management of all assigned personnel.Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.Evaluates and makes recommendations for future staffing based on changes to the business environment.Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning, • Customer Management:Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.Oversight to ensure successful execution of the Customer Communication Protocol.Partner with the Sales Team to ensure proper scoping of prospective new business opportunities and identify opportunities for growth within existing customer base.Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.Conduct customer visits and Annual Reviews as required by the Customer Care Plan, • Financial Management:Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.Oversight and exception management of Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation.Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.Responsible for the successful execution of the Warranty process and maximizing warranty recovery.Ensure data integrity in the Shop Management Online system., • Asset Management:Directs his/her management team in order to maintain the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.Prioritize and approve shop tooling and equipment requirements based on needs and scope.Management and oversight of vehicle specifications and vehicle in-service/out-service process.Provide expert insight during business unit asset management review.Ensure all vehicles have required specifications in SAM.Oversight of Parts Inventory management, policies and procedures, • Strong sense of personal accountability and a proven track record of achieving desired results, • Strong verbal and written communication skills, • Ability to work with reporting systems to pull data for analysis and decision making (preferred), • Dmonstrated commitment to a safe work environment, quality execution and customer service as evidenced by previous experience and performance track record, • Ability to build strong customer relationshipsDemonstrated customer service focus, work flow analysis and management skills, • Demonstrates problem solving skillsSolves complex operational problems with assistance, • Resolves critical customer issues with minimal assistance, • Able to lead, train and develop a self-directed workforce, including effective delegation skills and ability to manage assigned responsibilities, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), • Ability to work independently and as a member of a team, • Flexibility to operate and self-driven to excel in a fast-paced environment, • Capable of multi-tasking, highly organized, with excellent time management skills, • Detail oriented with excellent follow-up practices, • Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required, • Maintenance and Technical experience in a shop environment preferred, • Experience using Microsoft word and excelintermediate preferred, • H.S. diploma/GED required, • Associate's degree preferred, • Four (4) years or more experience in an operations environment or demonstrated success in a Ryder role. required, • Three (3) years or more supervisory experience. required, • Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics. required Travel: 1-10% Safety Sensitive Non-Regulated Tech DOT Regulated: No LI-RL INDexempt FB Job Category: Maintenance Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $78K Maximum Pay Range: $80K Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here () to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here () . wd

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development Key Responsibilities: • Data Collection and Compilation:, • Gather and compile relevant financial data from various sources, including client forms, internal systems, financial statements, and third-party reports., • Ensure the completeness and accuracy of tax-related information., • Data Analysis and Interpretation:, • Conduct thorough analysis of financial data to identify trends, anomalies, and potential tax implications., • Tax Compliance:, • Develop tax strategies for clients to optimize financial outcomes, • Ensure compliance with regulatory requirements, • Assist and provide oversight in the preparation of tax returns by providing accurate and well-organized data, • Collaborate with tax professionals to ensure compliance with local, state, and federal tax laws., • Quality Assurance:, • Perform regular audits and reviews of tax data to maintain data accuracy and integrity., • Implement and maintain data quality controls to minimize errors and discrepancies., • Conduct audit and assurance engagements, • Identify areas of improvement for internal controls and financial processes, • Reporting:, • Generate comprehensive reports summarizing tax-related data analysis for internal stakeholders., • Communicate findings and insights in a clear and understandable manner., • Process Improvement:, • Identify opportunities for process improvement in tax data management and implement efficient solutions., • Obtain IRS PTIN, • Pass Background check, • Minimum of 2 years professional experience preparing individual income tax returns in a tax office setting., • Proven experience in data analysis, preferably in a tax or finance-related role., • Proficiency in Microsoft tools and learning new software (e.g., Excel, SQL)., • Excellent attention to detail and organizational skills., • Strong communication and collaboration skills., • Ability to work under tight deadlines and manage multiple tasks simultaneously., • Professional certification such as CPA or CMA., • Familiarity with tax software and ERP systems. Full time or option to choose seasonally through April with part time off season meetings and strategy Perks: • Hourly pay + competitive bonus program, • Flexible Schedule Options, • Heath & wellness benefits, • 401K and other perks, • Corporate discount program, • Free tax preparation training and PTIN registration, • Free continuing tax education, • Enrolled Agent materials and testing reimbursement

Job Description Client Services – Technical Support Agent Job Summary: The Technical Support Agent position serves as a liaison between our company and our clients by handling technical support-related customer service calls. This position is responsible for dealing with technical issues/Customer Service requests with our clients, working quickly to identify the issue, and providing viable resolutions that meet the needs of our clients with an emphasis on world-class service. What You will Find at Talus • Technical Support Role for nationwide clientele, • Work Model (Fully Remote, Hybrid), • Shift & Language differential, • 2nd shift / Overnight / Weekends shifts available, • Company Equipment provided, • Competitive pay with Monthly bonus plans (based on performance), • Outstanding health, wellness, and insurance benefits, • Genuine opportunities for growth and career advancement, • Paid time off and holidays, • Projects to expand skills and overall abilities, • A culture committed to Inclusion and Diversity Successful Candidates-We are Seeking. • You have a minimum of 2+ years of professional work experience interacting with clients., • You are passionate about working for a company that ensures a high standard of service., • Previous Support roles in customer service/technical support roles within a call center, • Inbound/outbound call center experience, • Previous Experience in online chat support, • Bi-Lingual (Spanish) highly desirable, • Non-Medical Role/Payment Industry Experience, • Previous Technical Support/Merchant experience a plus, • Outstanding verbal and written communication skills, • Ability to prioritize and multitask in a fast-paced environment., • Strong & professional communication skills in all channels of support., • You enjoy delighting customers by providing exceptional world-class service., • You possess strong listening skills and can exceed expectations., • Able to multiple task time sensitive interactions to ensure satisfaction., • Enjoy working in a collaborative team-oriented environment., • Previous working knowledge of software platforms and soft phone systems., • Open to improvement and change to ensure we provide exceptional service. Responsibilities • The Technical Support Agent is frontline support for clients requesting technical assistance., • They are responsible for handling questions and troubleshooting all call/ticket types., • Professionally handle volume during incoming requests via various support channels from clients, • Verify client’s information, access their account, triage, and assist clients with time sensitive requests to ensure one call resolution., • Utilize software systems to analyze and trouble shoot the customer’s situation to ensure client satisfaction., • Handle client requests or service calls on a timely basis with an emphasis on overall quality., • Assume responsibility for customer satisfaction as part of a collaborative, dedicated Customer centric processes which pro-actively resolves all customer issues., • Ensure all open cases/tickets are updated, assigned, and closed before the end of shift., • Understand and adhere to company and departmental policies and procedures., • Adherence to key performance metrics and quality assurance standards, • Maintain a working knowledge of company related product information., • Maintain regular and punctual attendance and consistent schedule adherence., • Ensure complete accurate proper documentation on all interactions to ensure compliance., • Impeccable phone etiquette when interacting with both internal and external clients., • Must have proven track record of successful team participation as well as ability to work independently and be self-starter/self-sufficient at times., • Ability to thoroughly research and provide detailed professional during all interactions. Company Description: Talus is a technology-driven payment processing company that puts client success above all else. While Talus stays ahead of the technology curve by providing products and services that help merchants run their business more profitably, it's the support and education our clients receive from Talus that separates Talus from the average payment processor. Recently injected with a substantial amount of investment capital, Talus is looking to go head-to-head with some of the top payment processors in the United States in areas of technology, brand recognition, and marketing. We're looking for the top 1% to help us get there. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods. Mental Requirements: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus is an EO Employer – Veterans/Disabled and other protected categories Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Assist in mentoring the design activities of junior engineers and designers to verify that quality controls and project criteria are met and within bu