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Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Audience & Insights to join Redbox, Crossmedia's analytics and business intelligence team. This role is focused on deriving audience insights using a breadth of data sources to shape and inform go to market audience approaches. You will play a pivotal role ensuring: • Clear audience segmentation and recommendations that drive growth and business outcomes for our clients, • Audience insights and frameworks are effectively socialized across teams, • Effective audience data strategies; an ability to tie the strategic audience to an addressable one through data strategy RESPONSIBILITIES Proven track record of implementing strategic audience and data recommendations for client success. A strategic problem solver, adept at building strong relationships with clients and stakeholders at all levels. Combines deep analytical expertise, leadership experience, and a strong understanding of audience behavior, segmentation, and measurement to connect data strategies directly to media planning strategy. Leadership & Strategic Impact • Develops and implements end-to-end audience strategies aligned with client objectives and business goals., • Insights, segmentation, activation frameworks and audience measurement plans., • Will partner closely with the Strategy team to elevate observations/themes into strategic insights., • Partners with client leadership to translate audience insights into actionable recommendations for media planning, strategy, and customer engagement., • Acts as a senior advisor on audience measurement, data strategy, and analytics solutions., • Leads and grows high-performing audience analytics teams, providing mentorship, coaching, and career development., • Utilizes data-driven insights to derive audience recommendations and guide strategic decision-making., • Oversees development and maintenance of audience segmentation, data targeting strategies, and audience measurement frameworks., • Experience using both syndicated and dynamic platforms to identify trends and derive audience insights., • Proficient across all data types (0PD/1P/2P/3P) and can effectively communicate data strategies to media clients., • Has experience working directly with 3P data providers to gather insights and create custom audiences for activation., • Knowledgeable and skilled across a range of platforms: e.g., DSPs, DMPs, Social platforms, Syndicated tools (YouGov/MRI), Identity platforms (LiveRamp TransUnion, Experian, etc.), Google Marketing Cloud, Site Analytics, and Data Clean Rooms., • Familiarity with modeling techniques to have informed conversations with clients around the use of their 1P/CRM data., • Experience with predictive analytics, machine learning, or AI-driven audience insight., • Aligns audiences to channel frameworks encompassing goals, messaging, and measurement parameters., • Fosters collaboration across planners, strategists, data analyst, and measurement teams to integrate audience insights fully into campaign planning and optimization., • Can simplify complex audience and data conversations clearly to both technical and non-technical stakeholders., • Proven ability to manage and inspire mid-sized teams., • Adept at developing talent and upskilling junior team members., • Confident presenter and communicator to clients of all levels., • Strong time management with a proactive mindset always pushing work forward without the need for oversight., • Can remain calm and balance multiple projects., • Solutions focused with the ability to resolve complex challenges., • 9+ years of experience in audience/data roles, analytics, data science, or a related field, ideally within an agency., • Familiarity with privacy regulations and data governance., • Proficiency in analytics tools a bonus (e.g., SQL, Python/R, Tableau/Power BI, Google Analytics, Adobe Analytics)., • Experience with addressable media and advanced measurement techniques (e.g., MMM, attribution modeling)., • Familiarity with privacy regulations and data governance., • Leadership skills and relationship builde, • Proven track record managing team members, • Deep understanding of 0PD/1P/2P/3P data, audience segmentation, modeling techniques, and measurement frameworks., • Strong client-facing experience, translating complex data into actionable insights and influencing business strategy CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, & vision insurance., • Flexible Spending Account., • Paid Parental Leave., • 401(k)., • Company sponsored commuter benefits., • Flexible time off policy., • Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs)., • Monthly wellness reimbursement., • The estimated pay range for New York City, New York candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. Client Success Strategist We are looking for a Client Success Strategist to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management, ensuring clients receive the highest level of service and support. You'll be an early employee who can help shape and grow our company and the Client Experience team as we expand and scale our reach to new users. Key Responsibilities: Your responsibilities will include: * Post-Onboarding Client Management * Conduct regular check-in meetings with clients to assess their needs and satisfaction. * Maintain comprehensive client records and notes in our CRM system. * Monitor client accounts for data quality issues and promptly address any discrepancies. * Provide training to end user groups to ensure deep product understanding and adoption. * Track and analyze factors influencing client churn and work to mitigate risks. * Manage client renewal processes, ensuring timely discussions and contract updates. * Account Growth and Expansion * Identify opportunities for contract expansion across new feature sets and/or broader firm adoption. * Proactively identify and escalate client feature requests to the relevant teams. * Client Communication * Keep clients informed about product updates, enhancements, and new features. * Foster and maintain strong, long-term relationships with clients. Skills, Knowledge and Expertise Reach out to us if you: * Have a bachelor's degree in business, finance, or a related field. * Have 3+ years of experience managing client relationships. * Possess exceptional communication and interpersonal skills. * Posses strong problem-solving abilities and attention to detail. * Have the ability to work collaboratively in a fast-paced, dynamic environment. Bonus points if you: * Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field * Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s * Know SQL or want to learn * Have taken finance or accounting courses A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $85K - $130K

Job Description You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) * Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) * Disrupt a massive market and take us to a $10B business in the next few years * Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-McKinsey teammate has to say about joining Jerry: "I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world. Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company. Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact." How you will make an impact: * Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies * Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies * Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth * Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: * Bachelor’s degree in a quantitatively or intellectually rigorous discipline * 2+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations * High level of comfort with SQL and/or running complex data analysis Who you are: * You have a framework for problem solving and live by first principles * You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite * You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $130K - $160K

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.No two days are the same, but as a Forward Deployed Enablement Engineer you can expect to: • Respond to and triage incoming support requests from both internal and external teams., • Provide guidance to customer engineers and unblock their workflows on Palantir’s platform., • Build with Foundry and AIP to enhance enablement operations and use your creativity to solve novel problems that deliver more value to internal and external stakeholders., • Collaborate with our Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements., • Partner with Business teams to understand and meet customer needs., • Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents., • Take ownership as the first responder when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it and pull in the necessary expertise to get the job done.What We Value, • Ability to continuously learn and work independently, making decisions with minimal supervision., • Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders., • Strong creative problem solving skills., • Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users., • Proficiency with one or more programming languages or data engineering frameworks, such as Python, SQL, Spark, Java, C++, TypeScript/JavaScript, or similar.What We Require, • Background in Data Science, Computer Science, Engineering or STEM

Job DescriptionDescription de l'entreprise Sia est un groupe international de conseil en management de nouvelle génération. Fondé en 1999, nous sommes nés à l’ère du numérique. Aujourd’hui, nos services en stratégie et management sont augmentés par la data science, enrichis par la créativité et guidés par la responsabilité. Nous sommes "optimists for change" et aidons nos clients à initier, naviguer et tirer profit des transformations. Nous croyons que l’optimisme est un accélérateur de performance, permettant de réduire les risques et de maximiser les opportunités. Grâce à une expertise couvrant de nombreux secteurs et services, nos consultants accompagnent nos clients dans le monde entier. Notre expertise produit des résultats concrets. Notre optimisme change la donne. Description du poste Dans le cadre du développement de ses activités, Sia recrute un(e) consultant(e) Data Marketing en VIE pour ses bureaux à New York. Vous accompagnez les équipes opérationnelles et directions marketing et stratégie de nos clients dans la définition de leurs besoins data, dans l’analyse de leurs données, le déploiement d’algorithme de data science, ainsi que sur de l’aide à la décision stratégique. Les missions nécessitent la mise en œuvre de traitements complexes pour accompagner nos clients notamment : • IA Générative, Machine Learning & Statistiques,, • Data Analyse pour de l’appui stratégique,, • Data Ingénierie & Devops,, • Transformation Data & Acculturation. Quelques exemples de missions : • Détection et classification automatique de besoins parmi des utilisateurs : Identification des grands thèmes et des besoins précis à partir d’échanges en texte libre provenant de diverses sources (sondages, échange de mails, …) via IA générative, traitement NLP et clustering., • Prévision de ventes pour optimiser l’assortiment de nouveaux produits en magasin : Développement d’un modèle de machine learning pour estimer le potentiel de vente de nouveaux produits de luxe dans chaque magasin du réseau afin de fournir des recommandations d’assortiments de produits en magasins., • Le développement ou le renforcement de nos offres au travers de formations, de groupes de travail, de diffusion de support internes et externes..., • La politique de publication (blogs sectoriels, études, parution presse...), • Le développement commercial en contribuant à la définition des besoins et en participant aux actions commerciales.Qualifications Diplômé(e) d'une formation d'ingénieur de premier rang avec une spécialisation dans le domaine de la data science, des statistiques ou du marketing, nous attendons de vous : • Une première expérience d'un ou deux ans sur un poste similaire., • Programmation : Python, SQL et modélisation de données., • Modélisation : maîtrise des algorithmes de Data science : IA Générative et Machine Learning (méthodes supervisées, non-supervisée, clustering…)., • Connaissance d’un environnement Cloud (GCP, AWS ou Azure). Alors rejoignez-nous ! Informations supplémentaires Merci de nous adresser un CV et une lettre de motivation en anglais. Nous vous remercions de vous assurer de votre éligibilité au contrat VIE tel qu’arrêté par Business France : * Toute personne âgée de plus de 18 ans et de moins de 28 ans à la date d’inscription peut prétendre à un Volontariat International. * Le départ en mission s’effectue au plus tard le jour de votre 29ème anniversaire. Au-delà, aucune dérogation n’est accordée. * Vous devez être de nationalité française ou européenne (ressortissant des Etats membres de l'Espace Economique Européen qui regroupe les 28 Etats membres de l’Union européenne, la Norvège, l'Islande, le Lichtenstein) ou monégasque. * Vous devez être en règle avec les obligations de service national du pays dont vous êtes ressortissant. * Vous devez jouir de vos droits civiques et justifier d’un casier judiciaire vierge. Sia est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi. Tous les aspects de l’emploi, tels que le recrutement, les promotions, la rémunération, ou les sanctions sont basés uniquement sur les performances, les compétences, et le comportement des employés ou les besoins de l’entreprise.

Job Description About Dreamdata Dreamdata is the industry leader in B2B marketing attribution, optimization and automation. Founded by ex-Trustpilot (TRST:LSE) product and engineering leaders starting in 2019 after building the platform internally, Dreamdata is now taking on the complex world of B2B marketing by storm by helping marketing leaders optimize and connect their efforts across all marketing channels to real revenue - something that wasn’t fully possible until now. With product market fit achieved, Dreamdata is experiencing over 100% YoY growth. To maintain this momentum, we are expanding our team to further empower our customers and ensure their success. This is where you come in. We are scaling our US team and seeking a third Customer Success Manager for our NYC office. The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. This position is perfect for individuals passionate about CS and data-driven results, offering the opportunity to help companies solve their most challenging problems around revenue and marketing attribution. You will become an expert on the Dreamdata platform and its integrations, supporting both existing customers and the sales team during pre-sales. If you’re excited about this opportunity, you might be the CSM we are looking for! This is initially a non-commercial role focused on being a day-to-day contact and strategic advisor, driving adoption and usage, and involves technical acumen as well as marketing expertise. For candidates with commercial experience, there is the opportunity to grow into a commercial CSM and/or Account Management role. Requirements 5+ years of experience as a CSM within B2B SaaS, preferably MarTech or Big Data A proven track record of driving results for your customers and your company A strategic approach to customer management, with strong business acumen Ability to navigate complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth. Entrepreneurial mindset. You will have to wear many hats, all while operating independently SQL, JavaScript, and/or Website Script Tracking skills would be a significant advantage. This is a hybrid role, in office at our Hudson Yards Manhattan location Tuesday, Wednesday and Thursday each week. No exceptions for a full-time remote environment. Benefits Base Salary of $110,000-$125,000 with Customer Retention Bonus up to $30,000 Health/Dental/Vision Insurance 100% Covered Equity

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 🤖 Disrupting a Stale Analytics Market Polar is revolutionizing the Shopify analytics space with modern data infrastructure built for agentic orchestration—positioning us at the forefront of AI-driven commerce automation. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce & Data Experts Our team brings experience from leading eCommerce SaaS platforms & Silicon Valley data unicorns, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (20 mins): A call to talk through your current/past experience and your motivations and tell you more about Polar Analytics., 2. Role Fit Interview (30 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (30 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Two non-negotiable values: We want to be a 10x startup - starts with everyone having 10x impact The superceding principle. Prioritize actions with the highest expected impact. If it does not move the needle, do not do it. Customer obsession - exists only to help users. We exist to create value for brands and users. Never ship or act in ways that harm them. Every initiative must clearly increase user value or remove friction to realizing value. Some operating principles The only way to win is to move fast * Try 100 things vs the competitor’s one attempt * Action precedes information Every person and every system improves each week. * Growth is compounding. * Hold a weekly retro and a weekly forward plan. Be ruthless on standards, never rude in delivery. * Disagree directly, commit fully once a decision is made. We are here to win, not to be right, or to do what we wish * Do what it takes to win. “Not my scope” is not an excuse. Do what makes us win, not what we feel like doing. * Set goals you believe in, then hit them. If at risk, reforecast early with a plan to close gaps. Behaviors we do not tolerate * Low or no impact. * Lack of desire to win. * Accepting passive failure. * Actions that harm users or sacrifice long‑term user value. * Politics and “winning the argument” over winning the market.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Systems Administrator/Help Desk Technician Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision. Principal Duties and Responsibilities: • Manage and support all aspects of the LAN/WAN environment and its security., • Support and oversee the global backup and recovery systems., • Maintain all company owned assets, physical and virtual., • Upkeep multiple production and development environments., • Provide support to end users leveraging a ticket system., • Ensure system reliability and uptime through business continuity planning and testing., • Provide recommendations for system upgrades and improvements., • Manage software installation, updates, patches, and fixes through automation., • Coordinate with 3rd party support to allow troubleshooting., • Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V)., • Experience with managing an Azure tenant with Entra., • Experience with Dell Enterprise Hardware., • Exposure to automation and scripting with tools like PowerShell., • Ability to multi-task and function collaboratively as a member of our IT Team., • Excellent customer service skills., • Strong technical documentation skills. This is an in-office position located at our corporate headquarters in Brooklyn, NY. Benefits: We offer a comprehensive benefits package, which includes: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Tuition reimbursement

Job Description$ 60,000 to $ 65,000 per annum depending The SkillSpring Department of The New Jewish Home is looking for a full time Data and Contract Coordinator to join our team! Overview: The Data and Contract Coordinator supports SkillSpring operations by managing the data, documentation, and reporting functions necessary to fulfill the requirements of foundation, city, state, and federal grants and contracts. This role ensures accurate financial and programmatic reporting, supports compliance with funder requirements, and maintains systems for tracking grant deliverables and contract expenses. The Coordinator plays a key role in documenting and reconciling all expenses tied to public funding, ensuring that SkillSpring can report clearly and confidently on its use of resources. Additionally, this position helps monitor program quality and alumni success by using data to track key milestones, identify areas for improvement, and ensure consistent outreach to SkillSpring alumni at 3-month, 6-month, and 12-month intervals. Key Responsibilities • Maintain accurate and timely documentation of grant- and contract-related expenditures, deliverables, and outcomes for city, state, federal, and philanthropic funders., • Support internal stakeholders in preparing for audits, monitoring visits, and interim/final reports by compiling required financial and programmatic documentation., • Collaborate with Finance, Development, and Program teams to track contract budgets and ensure expenses align with allowable cost categories., • Enter and manage data in funder-specific platforms (e.g., DYCD Connect, Work-source1, NYC Talent Apprenticeship Accelerator) and internal systems (e.g. CitySpan) to support grant compliance and reporting., • Analyze and prepare data for funder reports and other communications., • Develop, maintain, and optimize reporting dashboards to track contract milestones, deliverables, and alumni engagement across multiple funders and cohorts., • Use data to monitor program outcomes, identify trends, and support continuous quality improvement in real-time., • Ensure alumni follow-up outreach is conducted at 3-month, 6-month, and 12-month intervals by maintaining contact tracking systems and coordinating with program staff., • Use data to monitor CNA testing outcomes and ensure that participants who do not pass the exam receive support and opportunities to retake it., • Track graduate employment outcomes and collaborate with program staff to ensure SkillSpring alumni are supported in securing jobs post-graduation., • Assist in preparing recurring and ad hoc reports for SkillSpring leadership, external funders, and regulatory agencies., • Support process improvements to streamline data entry, documentation, and contract tracking procedures., • Help monitor timelines and submission deadlines to ensure compliance with funder and internal requirements. Qualifications Education and Experience • Bachelor’s degree in Public Administration, Nonprofit Management, Business, Data Analytics, or a related field preferred., • Advanced Microsoft Excel skills, including pivot tables and complex functions; comfort with macros is a plus., • Proficiency in SQL for data extraction and manipulation., • Exceptional attention to detail and organization., • Strong analytical and problem-solving skills with a clear communication style., • Ability to translate business questions into data requirements and deliver practical insights., • Collaborative, proactive mindset and ability to handle confidential information with discretion., • Salary Range: $60,000 to $65,000 per year. Actual compensation will vary based on experience, education, certifications, and role scope., • Benefits: This full-time position is eligible for comprehensive benefits including retirement savings, medical, dental, vision, disability, life insurance, paid time off, and other employee programs.

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. This Sales Engineer will play a key role in driving Samba TV’s sales and revenue efforts by combining technical expertise with consultative selling strategies to position our enterprise products as trusted solutions for clients. This individual will empower sales teams to close deals effectively while emphasizing the measurable value of Samba TV’s offerings in Media Activation, TV measurement, planning, tune-in analysis, and outcomes-based strategies. This role requires a balance of technical skill, consultative sales ability, and a client-focused approach. The ideal candidate will be instrumental in shaping sales conversations, demonstrating how Samba TV’s products solve critical business challenges and deliver ROI while building strong client relationships. Location: This role will be based in Samba TV’s LA or SF office and reports to the Director of Sales Engineering.WHAT YOU'LL DO * Sales Enablement • Build collaborative relationships with enterprise sales teams as a trusted resource for product and technical expertise., • Enhance sales opportunities by joining first-contact client meetings to present all Samba solutions in a trusted, consultative manner and being able to hone in on the correct product solution, whether that is a measurement use case or data licensing opportunity., • Actively participate in the entire sales cycle, from discovery to closing, leveraging deep knowledge of Samba TV’s offerings to articulate value and drive decision-making., • Promote Samba TV’s products with a sales-focused mindset while maintaining trust by aligning solutions to genuine client needs.Client-Centric Problem Solving, • Serve as a trusted advisor, analyzing clients' needs to recommend the best Samba TV products and demonstrating how they deliver results., • Be able to probe a client's business challenges and innovate Samba’s enterprise data solutions or measurement solutions to fit and overcome those challenges, such as recommending tune-in or TV outcomes-based solutions., • Simplify complex technical concepts for non-technical audiences while providing in-depth explanations to technical stakeholders when needed., • Address technical challenges collaboratively with Product and Engineering teams, ensuring smooth implementation and seamless client experiences.Technical Expertise and Measurement Insights, • Leverage expertise in media measurement tools, TV tune-in metrics, and outcomes-based analytics to craft technical solutions that demonstrate Samba’s ability to drive success., • Utilize knowledge of APIs, clean rooms, SQL, Python, and cloud platforms like AWS, Azure, or Google Cloud to tailor solutions to client needs., • Ensure Samba’s products integrate smoothly with client systems while highlighting their role in achieving key measurement outcomes.Strategic Sales Contributions, • Identify opportunities for upselling and cross-selling Samba TV’s products, using data insights to guide sales strategies., • Partner with internal teams to align product offerings with market needs, contributing to go-to-market strategies that emphasize measurable client benefits., • Analyze customer feedback and market trends to inform product improvements and refine solution delivery.Collaboration and Communication, • Work closely with Sales, Product, and Marketing teams to align strategies and ensure consistent messaging around Samba TV’s value propositions., • Act as a bridge between technical teams and clients, facilitating clear and effective communication to meet client expectations., • Represent Samba TV at client meetings, industry events, and strategic discussions, advocating for our capabilities in trusted and outcome-driven selling.WHO YOU ARE, • 5-8 years of experience in roles such as Sales Engineering, Product Management, or a related field in AdTech, Measurement, or MarTech., • Strong expertise in media measurement, TV measurement, and data services., • Hands-on experience with tools and technologies, including SQL, APIs, ETL workflows, and cloud computing platforms., • Exceptional presentation, communication, and interpersonal skills, with a knack for simplifying technical concepts., • Proven ability to pitch, sell, and negotiate with technically minded stakeholders., • Personal Attributes, • Trusted Partner: A natural collaborator who sales teams trust to enhance client interactions and increase deal success rates., • Solution-Oriented: A proactive mindset, capable of identifying challenges and crafting tailored solutions., • Approachable & Friendly: Builds rapport effortlessly with internal teams and clients, fostering a positive and productive environment., • Adaptable: Comfortable navigating changing priorities and market conditions., • Collaborative: Thrives in cross-functional teams and builds strong relationships with internal and external stakeholders., • Education, • Bachelor’s degree in Business, Engineering, Marketing, or a related field. An MBA or advanced degree is a plus. #li-ah1Samba TV expects to offer a base salary between $150,000 - $165,000 USD per year for roles to be performed in New York or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include an annual bonus opportunity, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job Description At Alternative Payments, we are transforming the way service-based companies handle payments. Our innovative platform automates the entire accounts receivable process, helping businesses save time, reduce costs, and scale with confidence. We are building a global, inclusive team that values innovation, impact, and collaboration. As part of a scaling FinTech company, every person on our team has the opportunity to shape our future, influence our products, and make a real difference for our customers. What We’re Looking For We’re looking for an Event & Community Manager to scale Alternative Payments’ presence in the IT services ecosystem. This is a high-impact, cross-functional role that blends strategy and execution — from leading our conference and trade show strategy, to cultivating a vibrant community that fuels growth, advocacy, and engagement. You’ll be the connector who ensures every touchpoint (online and in-person) deepens trust, expands reach, and influences pipeline. This is a hybrid position, we are in the New York or Toronto office 3-4 days per week! What You’ll Do Event Strategy & Execution * Own Alternative Payments’ annual event calendar (conferences, trade shows, webinars, roadshows, customer meet-ups). * Manage event budget ($500K-$1M), logistics, vendor relationships, booth design, and onsite team coordination. * Partner with Sales, Partnerships, and Customer Success to maximize ROI (pre-event campaigns, onsite demos, post-event follow-up). * Develop scalable playbooks to ensure consistent, repeatable execution. Community Building & Advocacy * Build and manage Alternative Payments’ community presence (peer groups, user forums, Slack/LinkedIn groups, ambassador programs). * Act as the point person for associations, peer groups, and ecosystem partners. * Launch and moderate digital community initiatives (AMAs, customer spotlight programs, online discussions). * Design and run advocacy initiatives such as customer advisory boards, reference programs, and testimonial pipelines. Content & Engagement * Present in webinars organized by Marketing and industry partners, helping communicate key messages and insights. * Collaborate with Marketing to enable cross-marketing initiatives by facilitating introductions and joint content opportunities with industry partners. * Partner with Marketing to produce event and community content: abstracts, panel prep, recap blogs, and social campaigns. * Drive engagement through creative tactics (gamification, leaderboards, recognition programs). * Capture field and community insights to inform Sales, Marketing, and Product. Measurement & Optimization * Track and report KPIs, including: * Event ROI (pipeline influenced/sourced, cost per SQL). * Community growth and engagement (active members, participation). * Advocacy expansion (case studies, references, testimonials). * Provide leadership with post-event reports and recommendations for improvement. What You’ll Bring * 3–5+ years of experience in event management, field marketing, or community management (B2B SaaS or FinTech preferred). * Familiarity with event platforms (Whova, Splash, ON24, Eventbrite) and community tools (Slack, Discord, LinkedIn). * CRM/marketing automation experience (HubSpot, Salesforce, etc.) a strong plus. * Excellent communicator, presenter, and storyteller — able to connect with partners, customers, and internal teams. * Strong project manager with the ability to juggle multiple deadlines and stakeholders. * Creative, entrepreneurial mindset with a bias for action in high-growth environments. * Deep understanding of the MSP ecosystem (peer groups, associations, major conferences such as ASCII, IT Nation, MSPGeekCon, ChannelPro, Robin Robins) strongly preferred. * Willingness to travel across North America (~35–55%). Compensation: The total compensation range for this role is $100,000-$140,000 USD plus equity. The range displayed on each job posting reflects the approximate total target compensation for the position. Within the range, individual pay is determined by factors including relevant skills, experience, education/training. Why Choose Alternative Payments? * Work on meaningful, high-impact projects that are helping to shape the future of FinTech. * Collaborate with a global, innovative team that values your contributions. * Learn and grow through a supportive, knowledge-sharing environment. What We Offer * Competitive salary tailored to your experience, skills, and expertise. * Equity opportunities so you can share in our growth and success. * Unlimited PTO and flexibility when you need it most – because work-life balance matters. * Learning & development stipend to help you grow and do your best work. Our Values * Transparency & Honesty: We operate openly and build trust with customers, investors, and teammates. * Dependability: We do what we say we will, consistently and reliably. * Partnership: We collaborate across teams and with clients to solve big problems. * Revolutionary & Boldness: We challenge norms to create stronger, safer, and simpler solutions. * Diversity & Inclusion: We embrace different perspectives to build stronger teams and a more inclusive workplace. Applying to Alternative Payments We encourage applicants from all backgrounds. Studies show men often apply when meeting ~60% of qualifications, while women and underrepresented groups may feel they need 100%. If you’re interested, we want to hear from you! At Alternative Payments, inclusion isn’t just a value; it’s how we operate every day. We are committed to ensuring our hiring process works for everyone, so if you require reasonable accommodation, please let our hiring team know and we will partner with you directly to ensure a great interview experience.

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job DescriptionAbout Nominal Nominal is building the software infrastructure that powers the world’s most advanced hardware systems — from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and helps engineering teams iterate faster without sacrificing safety or precision. We’re a fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on solving challenges at the intersection of hardware and software. As a dual-use platform, we're serving top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril. We’re backed by top-tier investors — Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures — who share our mission to accelerate innovation in mission-critical systems. Our team brings experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common goal: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision. We’re looking for a Product Support Engineer who thrives at the intersection of software and customer experience. In this role, you’ll be the front line of technical support—resolving complex issues, guiding users through product usage, and ensuring a world-class customer experience. You’ll work closely with Engineering, Product, and Go-To-Market teams to help customers succeed with our software while translating real-world feedback into product improvement opportunities.\uD83D\uDE80 About the Role • Own the Queue: You’ll take charge of the support ticket queue — triaging, prioritizing, and resolving technical issues with speed and precision., • Be the Front Line: Work directly with our customers to troubleshoot bugs, answer usage questions, and ensure seamless product adoption., • Bridge the Gap: Collaborate closely with engineering and product teams to untangle complex issues and drive root-cause resolutions., • Document & Share: Build and maintain clear, actionable technical documentation to answer recurring questions and cover nuanced edge cases., • Spot Patterns, Drive Change: You’ll surface trends in customer feedback and advocate for improvements in product usability and documentation., • Keep Calm in Chaos: When incidents arise, you’ll jump in to assess root causes and clearly communicate updates with both internal teams and customers.\uD83D\uDD0D We're Looking for Someone With, • Technical Fluency: You’re proficient in at least one production-grade backend language like Java, Go, or Rust — and you know your way around real-world systems., • Database Know-How: You've worked with relational databases (Postgres, MySQL, AWS RDS), ClickHouse, or other columnar stores — and you're familiar with formats like Parquet., • Support Experience: You’ve managed a support ticket queue and have experience responding directly to customers. You know how to keep users unblocked and happy., • Live Debugging Skills: You’re comfortable diving into logs, chasing down bugs, and working in real-time with technical end users., • Cross-Functional Collaborator: You work well with engineering, product, and support teams to close the loop and push issues to resolution., • Strong Communicator: Whether it’s written documentation or real-time conversations, you’re clear, concise, and confident in your communication., • Hardware-Informed: Experience in hardware development or supporting software in testing, measurement, or validation environments., • Tool-Savvy: Familiarity with tools and formats common in technical testing environments — think LabVIEW, MATLAB, MCAP, or HDF5., • Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, Grafana. Familiarity with Spark, Arrow, Kafka, Beam, and Flink.✨ Benefits/Perks, • \uD83C\uDFE5 100% coverage of medical, dental, and vision insurance, • \uD83C\uDFD6️ Unlimited PTO and sick leave, • \uD83C\uDF7D️ Free lunch, snacks, and coffee, • \uD83D\uDE80 Professional Development Stipend

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job DescriptionFilevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. Job Summary:We are seeking a Manager of Strategy & Operations to oversee the operations of our two complementary gig marketplaces—Digital Reporting and Transcription. This leader will manage a team of 6 associates, ensuring operational excellence, scalable processes, and a high-quality contractor experience. The Manager will be responsible for driving performance in active digital reporting states, ensuring we meet client delivery goals while supporting workforce engagement, retention, and growth. For those base in and around New York City, this will be a hybrid role, 2-3 times in the office.Responsibilities • Manage and develop a team of 6 Strategy & Operations Associates, setting clear goals, coaching for performance, and running regular team cadences., • Oversee daily operations across two gig marketplaces (Digital Reporting & Transcription) to ensure timely delivery, quality standards, and client satisfaction., • Lead workforce capacity planning, performance management, and retention strategies to ensure workforce readiness and reliability., • Monitor and optimize operational metrics including delivery SLAs, quality scores, churn/retention, and workforce engagement. Design, test, and implement scalable processes to drive continuous operational improvement and contractor experience., • Collaborate with sales and client-facing teams to align on delivery expectations and service quality., • Partner with product and engineering to represent workforce and client needs, influencing roadmap priorities and operational tooling.Qualifications, • 4–6 years of experience in operations, strategy, or marketplace management, with at least 2 years in a people management role., • Proven experience building and scaling gig economy or workforce operations., • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions., • Exceptional communication and relationship-building skills, with experience managing both internal teams and external stakeholders., • Track record of process creation, optimization, and scaling in fast-paced environments.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a strategic, execution-focused Care Strategy Senior Associate / Manager to lead the launch of new clinical offerings, expansion into adjacent service lines, and strengthen our admissions and clinical intake operations. In this highly cross-functional role, you'll collaborate with Product, Clinical, Admissions, and Analytics teams to bring programs from concept to scale. You'll design and optimize workflows, stand up pilots, and implement performance tracking to ensure each initiative – whether a new product launch or an admissions process improvement – delivers measurable impact and advances our mission to expand access to high-quality care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Program Development & Launch, • Help in piloting and scaling new business lines, clinical programs, and adjacent services., • Drive cross-functional planning and execution with Clinical, Admissions, Product & Engineering, and Analytics teams., • Address execution gaps to ensure smooth transitions from pilot to full-scale launch., • Contribute to quarterly planning and long-term roadmaps for new programs and initiatives., • Operational Excellence & Experimentation, • Identify bottlenecks across Admissions and Care teams through data analysis., • Design and test improvements (e.g., staffing models, QA tooling, team structures)., • Clearly communicate tradeoffs - speed vs. accuracy, scale vs. personalization, margin vs. experience., • Performance Measurement & Analytics, • Develop KPIs and reporting to track program adoption, retention, and impact., • Use SQL, Excel, and BI tools to analyze data, build dashboards, and create decision frameworks., • Vendor & Partnership Strategy, • Evaluate external vendors vs. internal builds with Product & Engineering., • Lead due diligence, assessing capabilities, integration complexity, and total cost of ownership., • Present partnership or M&A recommendations grounded in ROI and risk analysis., • Communication & Stakeholder Management, • Deliver concise briefs, memos, and updates to align stakeholders., • Set timelines, ensure follow-through, and proactively unblock work to hit deadlines.Requirements, • 4+ years of experience in investment banking, private equity, top-tier consulting, growth or public market investing, or strategy/ops at a fast-growth startup, • Bachelor's degree in Business, Finance, Economics, or similar analytical subject area, • Experience diagnosing operational bottlenecks, designing scalable solutions, and driving implementation effectively across teams, • Strong analytical acumen – expert-level Excel skills and proficiency in SQL or similar tools, • Ability to run multiple high-impact workstreams independently in a fast-paced, ambiguous environment, • Exceptional written communication—succinct, structured, and useful, • Strong bias for action, with a track record of pushing initiatives across the finish line, • Experience in marketplace, digital health, fintech, tech-enabled services, • Familiarity with data tools like Tableau and Snowflake, • Prior experience at a high-growth startup requiring end-to-end ownership of strategic projectsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $123,000 and $150,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $136,000 and $165,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary The Hospitality IT Production Management Analyst provides and coordinates day-to-day support of all applications, systems, and interfaces within the Hospitality portfolio covering Lodging, Reservations, Sales, Golf and Spa, Transportation (EME), and other lines of business. This currently includes Inntopia, IQware, Jonas, SpaSoft, Hudson, Salesforce/Delphi, among others. Please note that this is a 9-month Interim Position for an employee on leave. The analyst position places an emphasis on vendor and stakeholder management as a primary responsibility, requiring continuous liaising between application vendors, end users, and internal stakeholders to facilitate the collaborative analysis, troubleshooting, and resolution of system issues and enhancements. In addition, this position involves daily taskwork including, but not limited to, ticketing management, compliance and change management requirements, testing coordination and execution, documentation (SOPs), and training. As an application owner, this position primarily focuses on complex (Tier 3 and 4) issues, working as part of the greater IT Hospitality team to proactively support the ongoing performance of the dynamic systems relied upon by end users within the Hospitality division. This requires working closely with the Business Analysts and Project Managers of the Hospitality IT Delivery Team, as well as a large network of interdepartmental partner teams across the enterprise. The ability to communicate, coordinate, and lead across a diverse set of stakeholders, each with varying degrees of technical expertise and involvement, is critical to the execution of the responsibilities of this role. A successful analyst in this role is a person with an affinity for problem-solving, analysis, and collaborative work. In addition, this person is excited by change, adapts quickly, and thrives in a dynamic environment wherein priorities and responsibilities shift quickly. Essential Job Responsibilities · Execute ongoing support and maintenance tasks as assigned, as well as routine annual duties · Troubleshoot, analyze, and resolve system issues and provide data to the user community · Lead prioritization discussions with stakeholders · Provide operational support and queue management for hospitality applications using IT Connect, Jira, and other external vendor ticketing systems · Develop, execute, and lead UAT testing for assigned releases/updates · Provide communication and training as required to key business stakeholders/users on new system functionality, releases, and fixes · Participate in the Release Life Cycle by developing test plans and test scripts, documenting test results, and reporting on results while coordinating usage of test environments. · Lead focus groups to solicit user feedback based on current system usage and desired future system enhancements · Ensure all work follows the SDLC process, meets SOX and PCI requirements, and maintains all required supporting documentation while ensuring all risk and compliance obligations are met · Other duties as assigned Job Requirements: · Proven track record using analytical and problem-solving skills · Solution oriented with desire to develop, learn new skills · Ability to self-lead through troubleshooting process in new topics and scenarios, including those with little or no existing documentation · Willingness to jump into new issues, challenges, and systems with positivity and excitement · Able to work a schedule that may include weekends, holidays, and after-hours support · Excellent communication skills; able to facilitate communication across multiple stakeholders · Able to work on multiple projects/tasks simultaneously, prioritize, and meet deadlines · Able to support cross-functional teams · Proven organizational and time management skills · In-depth knowledge of the support needs within an enterprise environment, with a focus on enterprise systems. · Requirements gathering and documentation skills · Work order system experience, such as Heat/IT Connect, Jira, etc. · SQL and/or other relational database experience · Experience working with integrations, interfaces, and APIs · Basic understanding of Compliance, PCI, and SOX Preferred Skills: · IT schooling or equivalent job-related experience · Experience working knowledge of Vail Resorts organization and processes · Prior experience with Inntopia, IQware, Jonas, Hudson, Salesforce/Delphi, SpaSoft or similar hospitality software application experience · Automated process and testing experience · Experience in the ski or hospitality industry The expected Total Compensation for this role is $68,545.70 - $87,110.00. Individual compensation decisions are based on a variety of factors. Job Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons, • MORE employee discounts on lodging, food, gear, and mountain shuttles, • 401(k) Retirement Plan, • Employee Assistance Program, • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours), • Free ski passes for dependents, • Critical Illness and Accident plans Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 512322 Reference Date: 10/28/2025 Job Code Function: Applications

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP

Job DescriptionCompany Description On-site 1yr contract Pay: $9k/month DOE English/Korean Bilingual We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems. The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply. Job Description • Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform., • Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers., • Review source code and system configurations to assist in root cause identification., • Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents., • Document all customer interactions, issue details, and resolutions in accordance with established procedures., • Communicate technical findings clearly and professionally to both technical and non-technical audiences., • Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.Qualifications, • Korean Bilingual required, • Minimum of Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required., • SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred., • Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred., • Understanding and experience in system development lifecycle preferred, • Demonstrated ability to interpret and analyze complex source code and technical documentation., • Strong analytical, diagnostic, and problem-solving abilities required., • Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required, • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently., • High degree of professionalism, accountability, and customer service orientation required., • Prior experience in client-facing roles preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals. Join a Company that is Powering the Future of Finance with AI RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance, which is already being recognized as the #1 platform for powering financial AI agents. About the Role We are seeking a highly motivated Customer Technical Support Specialist with hands-on experience in supporting data and AI-powered platforms. The ideal candidate will have a strong background in Python, SQL, Snowflake, and Jupyter notebooks, along with exposure to large language models (LLMs). You will act as a trusted technical partner for our customers, troubleshooting complex issues, guiding best practices, and collaborating with internal teams to deliver high-quality solutions. Key Responsibilities • Provide tier 1/2 technical support for customers working with Python, SQL, Snowflake, and LLM-based solutions., • Diagnose and resolve technical issues involving data pipelines, APIs, model integrations, and notebook environments., • Collaborate closely with engineering, product, and data science teams to escalate and resolve complex issues., • Write and maintain knowledge base articles, technical documentation, and troubleshooting guides., • Assist customers in writing and optimizing Python scripts, SQL queries, and Jupyter workflows., • Support deployment, integration, and troubleshooting of LLM and machine learning workflows., • Provide actionable feedback to engineering and product teams on feature requests and recurring issues. Required Qualifications • Experience in technical support, solutions engineering, or a related customer-facing technical role., • Strong proficiency with Python for scripting and troubleshooting., • Hands-on experience with SQL (query design, debugging, performance optimization).Working knowledge of Snowflake (data modeling, query optimization, access control)., • Proficiency in Jupyter Notebooks for testing and analysis., • Familiarity with LLMs (Large Language Models) and their integration in real-world workflows., • Strong analytical and problem-solving skills with the ability to translate technical concepts for varied audiences., • Excellent communication skills, both written and verbal. Preferred Qualifications • Experience supporting cloud platforms (AWS, Azure, or GCP)., • Understanding of APIs, REST/GraphQL, and integrating ML models into production systems., • Background in data engineering or data science workflows., • Exposure to DevOps practices or CI/CD pipelines. Why Join Us? • Work directly with cutting-edge technologies in AI and cloud data platforms., • Collaborate with data scientists, ML engineers, and product teams. Growth Opportunity: Join a rapidly growing company with 180+ team members with offices in New York, Madrid, and Marbella, building AI that truly matters for business and finance. International Culture: Be part of a diverse, global organization with a truly international culture. Team of Superstars: Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans. Work-Life Balance: Enjoy paid vacation, flexible time-off, and a flexible work policy. Benefits: Access to healthcare insurance and a 401K plan. Hybrid work arrangement Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Contract Equity Trading Support Engineer MUST be local to New York City. Hybrid Schedule. Responsibilities: • Provide support for various trading applications, research platforms and Securities Lending applications, including Flextrade, Ullink, Global One and BlueMatrix., • Troubleshoot and maintain Electronic trading networks connectivity, • Install, test, deploy and upgrade software the Equities trading systems. Develop test plans for enhancements & new modules of vendor provided software. Work with users to certify enhancements, • Monitor electronic trading systems and server-side software to ensure that systems are working correctly, • 3+ years of experience developing solutions and supporting an Equity line of business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options, • Script development experience with excellent usage of SQL, • Understand trading activities and market data feeds, • Fundamental understanding of database modeling and ETL type applications., • Knowledge of FIX messaging protocol, • Proficient in handling regulatory or compliance related requests (i.e. Reg NMS, ACT, CAT), • Experience working on a trading floor supporting mission critical applications, • Experience in at least 1 of the following platforms – Flextrade, Fidessa., • Ullink, • FlexTrade, • Bloomberg DASH, • Global One, • Loanet / Smartloan, • Blue Matrix

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Position Summary Our client is seeking a highly skilled and client-focused Technical Solutions Consultant to serve as the primary technical liaison for both internal stakeholders and external clients. This role requires deep expertise in digital advertising technologies and a passion for solving complex challenges. The ideal candidate is naturally curious, thrives in ambiguity, and excels at crafting innovative, scalable solutions that meet client needs. As a subject matter expert in advertising products, the Technical Solutions Consultant will provide strategic guidance, troubleshoot technical issues, and collaborate cross-functionally to ensure seamless implementation and optimization of advertising solutions. Key Responsibilities • Develop deep technical expertise in advertising products across signal, measurement, and delivery., • Provide consultative support to clients and partners, offering best practices and customized implementation strategies., • Troubleshoot and resolve technical issues related to client usage of advertising platforms and tools., • Collaborate closely with sales teams and top-tier advertisers to prioritize client needs and develop market-specific technical service plans., • Bachelor's degree in Marketing, Computer Science, or a related field., • 8+ years of experience in digital advertising and/or technology industries., • Proven ability to manage a multi-million dollar book of business, prioritize independently, and communicate effectively with both technical and non-technical stakeholders., • Hands-on experience troubleshooting advertising and business technologies, including Graph API, Ads Manager, Conversions API, SDKs, and Pixels., • Strong customer-facing skills with the ability to translate complex technical concepts into clear, actionable insights., • Proficiency in web technologies such as HTML, CSS, JavaScript, and HTTP. Role type: Contract 6 Month Position Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • English (Required)

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role We’re looking for an Enterprise Lead to grow relationships with Arch’s most sophisticated and high-value clients. This is a senior, client-facing, revenue-carrying role that blends customer success and commercial strategy - focused on driving retention, satisfaction, and account expansion. You’ll work closely with RIAs and institutional clients, serving as a trusted advisor who ensures long-term value while identifying opportunities for upsell and growth. You’ll partner cross-functionally with Implementation, Product, Engineering, Sales, and Leadership to align client goals with Arch’s evolving capabilities. This is a high-impact role for someone who can think strategically, communicate effectively, and thrive in a fast-paced, high-growth environment. Our objectives for the role: Client Ownership & Success * Conduct regular check-ins, business reviews, and executive engagements to drive product adoption and client satisfaction. * Proactively identify usage gaps, deliver tailored solutions, and ensure platform value is fully realized. Renewals, Upsell & Expansion * Own the full commercial lifecycle for accounts: renewals, upsells, and expansions. * Identify new opportunities - broader user adoption, premium features, deeper integrations. * Lead commercial conversations with C-suite stakeholders and senior decision-makers. * Align pricing, contracts, and platform capabilities to client goals and investment strategies. Stakeholder Engagement * Build and deepen relationships with operations leaders, CTOs, COOs, and Partners. * Tailor messaging and engagement to different levels of the client organization. * Represent the voice of the client internally to influence product and operational priorities. Strategy & Process Improvement * Help shape playbooks for renewals, pricing, account expansion, and strategic success. * Track and report on account health, pipeline activity, and revenue performance. * Contribute to scaling the function - mentoring teammates and improving internal processes. You’re a fit if you: * Have 6+ years of experience in Enterprise Sales/Account Manage within a SaaS technology company, preferably in a growth stage startup. * Have consistent quota attainment or a track record of success. * Have experience in wealth management, RIA operations, or private fund administration. * Understand investment concepts like capital calls, IRRs, K-1s, and recallable distributions. * Have used platforms like Addepar, Black Diamond, or Orion. * Are comfortable with CRMs, data systems, or SQL (or eager to learn!). * Seek massive opportunities, jump on them, and take initiative. * High energy, love talking to people, and want to work on complex customer problems. * Have helped build or scale a commercial or customer success function in a startup environment. A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $180K - $320K

Job DescriptionAbout Nominal Nominal is building the software infrastructure powering the world’s most advanced hardware systems — from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and enables engineers to iterate faster without sacrificing safety or precision. We’re a small, fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on challenges at the intersection of hardware and software. As a dual-use platform, we serve top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures. Our team draws experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies — united by a common mission: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision. In this pivotal role, you'll deliver Nominal’s vision of providing continuous testing to the industrial base, equipping engineers to deploy capability at scale, in the shortest time possible. You’ll maintain deal ownership of large enterprise and strategic accounts, selling a modern software platform to hardware organizations. It’ll be your role to communicate how our technology fits into their existing stack and helps them meet their critical testing outcomes. You will also be counted on to shape the early sales team and its culture.\uD83D\uDE80 About the role • Own the deal: Manage the full enterprise sales motion, including lead generation, opportunity / program qualification, negotiation, and closing, consistently moving deals through the pipeline and exceeding sales goals. Know and understand how to generate executive buy-in, end user excitement, financial buyer alignment, and IT & compliance / infosec sign-offs., • Build the relationship: Cultivate industry relationships by meeting decision-makers where they’re at: attend the niche manufacturing conference, host the executive dinner, or sponsor the right event. Maintain a finger on the pulse of the customer company strategy and how Nominal may fit into their priorities., • Craft the strategy: Build account plans to target innovative, first-mover programs and business units before expanding across the enterprise. Understand the organizational structure and priorities. Identify internal champions who will evangelize the product and our team., • Sell to an outcome: Deeply understand your customers’ business and technical challenges, communicating Nominal’s value proposition to C-level executives, testing managers and chief engineers, discipline engineers, systems architects & IT professionals, and finance teams. Help people see exactly how our tech helps them meet their goals. Artfully manage the politics and budgetary pressures / timelines at play with skill., • Partner effectively: Access the knowledge of the team around you, pulling in the right engineers to share targeted demos, perform discovery, identify capability gaps, understand integration and deployability options, share compliance and infosec guidance, and more. Work with business operations and marketing to develop the right sales collateral to nail the tailored messaging., • Maintain the forecast: Track opportunities with long lead times against quotas and company goals, manage a robust book of business, and provide accurate quarterly forecasts., • Build the team: Nominal is in the early days of building out a sales team. Play a critical senior role in building the scalable sales engine, defining the sales strategy, and contributing to the sales culture. Have an owner’s mindset across everything you do.\uD83D\uDD0D We're looking for someone with, • Proven sales experience: 3+ years of experience in enterprise or strategic accounts closing seven-figure deals, ideally selling technical products to industrial companies., • Solution seller: You thrive when it comes to complex solution selling and know how to pull together the right team across product, engineering, customer success, and more to get the job done., • Technical fluency: You can speak confidently about the technical challenges organizations encounter in their day-to-day workflows, whether to systems architects & technical integrators or mechanical engineers. You may have even been in their shoes before., • Relational master: You not only can build trusted, enduring relationships with customers, but you also intuitively understand and observe organizational dynamics and incentive structures., • Industry experience: You’re an experienced software seller of technical products; ideally in data, infrastructure, or industrial/manufacturing environments. You’re comfortable navigating complex enterprise settings. You understand how these industries operate and can build trusted relationships quickly., • Dynamic leader & team player: You’re a natural at leading and lifting those around you with a mix of humility, eagerness to learn, and empathy. You’re excited to be an integral part of an early sales team. You have coached others in the enterprise sales motion., • Ready to roll: Need to travel to close a deal? No problem. You’re ready to be where the action is, anywhere, anytime.⚡ Skills that supercharge us, • Sales technology fluency: Experience with leading CRM systems (e.g., HubSpot, Salesforce), productivity or enrichment tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Common Room, Slack, Notion), and utilizing AI to create high-quality account research., • Product familiarity: Experience with data management and infra tools, such as AWS, Azure, Databricks, Datadog, Snowflake, MATLAB, and Grafana., • Data engineering proficiency: Knowledge of SQL, Python, Pandas, Influx, Timescale. Familiarity with Spark, Arrow, Kafka, Beam, and Flink., • Technical background or degree: Background in mechanical engineering or heavy industry✨ Benefits/Perks, • \uD83C\uDFE5 100% coverage of medical, dental, and vision insurance, • \uD83C\uDFD6️ Unlimited PTO and sick leave, • \uD83C\uDF7D️ Free lunch, snacks, and coffee, • \uD83D\uDE80 Professional development stipend

Job Description SERVICE DESK ADMINISTRATOR Must be bilingual in English and Spanish) Location: Near Manhattan, NY Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The Service Desk Administrator provides technical oversight and guidance to other Service Desk team members and applies specialized knowledge and skills to resolve escalated end user support issues and complex requests. The Service Desk Administrator also helps increase Corsica's overall operational efficiency by minimizing the amount of issues escalated to Corsica's most senior technical resources. Responsibilities The responsibilities for this position include: • Classify and triage escalated incidents, problems, and complex requests., • Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible., • Troubleshoot and resolve problems reported by two or more users as quickly as possible., • Manage the impact, risk, and implementation of complex client change requests., • Follow standard operating procedures as documented in the Knowledge Management System., • Assist in creating and updating knowledge articles to be used by other service desk personnel., • Work with the team and escalate as needed with the assistance of management., • Maintain and update system documentation and service ticket records. Qualified candidates must meet the following job requirements: • Able to function effectively in a high-paced environment, • Able to understand the perspective of the client in all service interactions, • Makes effective use of time and complete tasks efficiently and on time, • Able to work with a team, communicate effectively, and have high attention to detail, • Meets client and corporate expectations for attendance, quality, and performance, • Must have intermediate experience with each of the following:, • System hardware, software, and operating systems, • Cloud solutions such as Office 365 and Google Apps, • Networking concepts such as TCP/IP, DNS, and DHCP, • Active Directory and Group Policy administration, • Switches, firewalls, and advanced infrastructure, • Cloud-based data-centers such as Azure and AWS, • Server applications such as SQL Server and RDS, • Voice technologies and phone systems, • Must have at least a high school diploma or GED. Associate degree or better is preferred., • A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred. This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Will need to go onsite in the city for client visits. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shifts start times range from 6:00 AM to 9:00 AM and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionVaro is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. Varo Bank, the first all-digital national bank, is seeking a creative and data-driven Credit Strategy Director to lead the development and launch of our next generation of consumer lending products. This is a high-impact, strategic role for someone passionate about using data to solve complex problems. You will translate Varo's vision into customer-centric and profitable credit strategies. We are looking for an innovator who thrives in a fast-paced, mission-oriented environment to help revolutionize consumer banking.What you'll be doing • Lead Credit Strategy for New Products: Develop and implement credit strategies for new products, including underwriting, pricing, and credit policies from ideation to post-launch monitoring, • Analyze and Optimize: Conduct deep-dive analyses of KPIs to identify trends and understand portfolio performance. Propose and implement data-driven policy changes to improve risk-adjusted returns and customer experience, • Drive Experimentation: Design and execute A/B tests to optimize credit policies, user experience, and risk controls, • Inform and Influence: Present analysis and strategic recommendations to key stakeholders and executive leadership, • Collaborate Cross-Functionally: Partner with Product, Engineering, Data Science, Marketing, Operations, and Legal teams to deliver best-in-class, compliant credit offerings, • Champion Best Practices: Build and maintain monitoring dashboards and develop performance tracking to ensure proactive risk managementYou'll bring the following required skills and experiences, • 8+ years of experience in consumer credit risk management or credit strategy, preferably at a fintech or major financial institution, • Strong understanding of the consumer credit lifecycle, including origination, underwriting, fraud, and collections. Experience with traditional and alternative credit bureau data is essential, • Ability to translate business problems into a data-driven approach, including hypothesis testing and root cause analysis, • Advanced expertise in data analysis and manipulation using SQL or Python, • Experience with advanced statistical techniques and a solid understanding of relational databases, • Strong ability to independently identify and solve problems in a fast-paced environment, • Education: Bachelor's or Master's in a quantitative field like Computer Science, Economics, Math, Statistics, or Engineering, • Experience with machine learning models in a credit risk context is a plus

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.RESPONSIBILITIES: • Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers), • Resolve a wide range of inquiries – end-user training, integration debugging, and bug resolution – to drive product adoption and customer satisfaction, • Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets, • Own support ticketing and knowledge infrastructure to deliver a world-class support experience, • Participate in hiring and onboarding future support engineers as the growth of the business demandsABOUT YOU:, • 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree, • Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.), • Experience identifying collaboration and escalation resources in a fast-paced environment, • Experience providing the right level of context when partnering with others to resolve customer issues, • Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutionsBenefits/Perks, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation