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Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: The Data Administrator I is a key role to drive Sage Parts’ strategic advantage of sourcing data management. This role requires a driven and creative individual, who poses strong analytical skills. Below is a detailed list which includes, but is not limited to, the basic job responsibilities, specifications and qualifications. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Perform analysis on large datasets to identify new part numbers and part number linkages. · Review, summarize, pull out pertinent information, and digitize documents and other information to be uploaded into the ERP. · Leverage existing analytical tools and assist development of new tools to perform large data upload, modification, and audits. · Run data queries from tools such as Crystal Reporting, Power BI, and Microsoft Access. · Run upload tools to assist with large data entry into the Sage Parts ERP. · Assist with supplier setup, audit and verify accuracy of quality and ESG documentation. · Set up new parts and Sage Parts sites, ensure parts sourcing and replenishment rules are set correctly. · Perform data validation to avoid data inaccuracies and avoid inadvertent duplication (spelling, proper data formatting, cross check existing database that the part or supplier hasn’t already been defined). · Think critically to identify creative solutions to expand, improve, or maintain Sage Parts’ databases. · Creating and maintaining documentation of data processes and procedures. · Communication between departments and within the Sourcing team to clarify objectives, clear roadblocks, and ensure business objectives are met. · This position is primarily on-site. After an initial period of employment there may an opportunity to transition to a hybrid schedule (working up to two days per week remotely). REQUIREMENTS / REQUESTED QUALIFICATIONS · Strong skill set in Microsoft Office, Outlook, Word, particularly Excel · SQL, DBA, Crystal Reporting, Microsoft Access, JavaScript, Power BI, or HTML coding or report writing experience is a plus · Experience working in (ERP) Enterprise Resource Planning Systems · Prior experience with Epicor Prophet 21 is a plus · Experience reading manuals, blueprints, parts catalogues, and diagrams · Must fluently speak and communicate in English · Additional languages are beneficial and would be considered an advantage, specifically, Spanish, Portuguese, French, or German · Good written and verbal communication skills · Good typing skills – speed and accuracy a must for high volume of data entry · Attention to detail · Ability to multi-task and change priority as necessary We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor Job Title: IT Systems Administrator Job Location: Farmingdale NY 11735 (Onsite) Direct Hire Job Description: Technical Skills & Experience Bachelor’s Degree in a technology related field preferred Experience supporting systems across physical, virtual, and cloud environments Solid understanding of networking concepts with the ability to troubleshoot and communicate issues clearly Experience with scripting, automation, and orchestration tools Familiarity with SQL and working with data across systems Understanding of high availability, disaster recovery, and business continuity concepts including replication and failover Experience with patch management and system lifecycle maintenance Working knowledge of firewall administration and network security fundamentals Familiarity with virtualization and containerization technologies Exposure to IBM i is a plus, but not required Exposure to AI tools or automation assisted workflows is a plus • Basic project management and coordination skills A reasonable, good faith estimate of the $80k/Annum to $110k/Annum with Benefits for this position.

Operational AI Insights Analyst Location: On-site in Farmingdale, NY Our confidential client is a well-established aerospace–adjacent manufacturer that is investing in modern analytics and practical AI to super-charge decision-making across operations, supply-chain, and sales. As the first dedicated AI Analyst, you’ll turn messy, real-world datasets into clear answers that tell teams what to build, buy, and sell next. If you are early-to-mid career, love translating business puzzles into code-driven insights, and want daily access to leaders who will use your work, this is a rare ground-floor opportunity. Compensation & Benefits • Competitive base salary plus annual performance bonus., • Comprehensive medical, dental, and vision coverage; 401(k) with company match; generous PTO & holidays., • Professional development budget and direct mentorship from C-suite and IT leadership. Key Projects You’ll Own • Real-time Sellable-Stock Engine – automate today’s manual spreadsheets so sales can quote inventory with confidence., • Production & Materials Forecasting – build lightweight predictive models that align capacity, demand, and purchasing windows., • Purchasing Optimization – surface buy-now vs. wait recommendations that balance lead-times, costs, and contract dates., • Self-Service Dashboards – deliver intuitive Power BI/Excel/SQL visualizations that operations and finance teams can refresh on their own. Day-to-Day Responsibilities • Translate diverse business questions into experiments, proofs-of-concept, and AI-assisted solutions., • Develop Python or low-code scripts that pull from SQL, ERP/MRP, and Excel sources to automate analysis workflows., • Build, iterate, and document dashboards or reports; present insights to stakeholders in clear, non-technical language., • Evaluate model and LLM output for accuracy, reliability, and hallucination risk; recommend guardrails where needed., • Champion data quality: flag anomalies, close gaps, and streamline collection processes across departments., • Stay current on practical AI/ML advances that can be safely adopted inside a mid-sized manufacturing environment. Ideal Background • Bachelor’s degree in data/Analytics, Information Systems, Engineering, Finance, or similar field -or- equivalent hands-on experience., • Proficiency with Python (or R/Julia), SQL querying, and advanced Excel; experience wiring APIs or basic software architecture is a plus., • Experience working with business intelligence platforms such as Power BI, Tableau, or comparable tools, along with strong knowledge of forecasting methods and statistical analysis principles., • Proven ability to turn ambiguous business problems into data models and actionable recommendations., • Comfort working onsite in a small, highly collaborative team; excellent communication and curiosity are must-haves., • Bonus points for prior exposure to manufacturing, supply-chain analytics, or aerospace/fastener industries. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Job Description Summary of Position This reporter will serve as Long Islanders’ go-to source for navigating life’s everyday costs and frustrations — from scams, hidden fees, and bad business practices to recalls and consumer rights. The beat is about making sense of the systems that affect people’s money, answering audience questions, and cutting through red tape and fine print with reporting that earns trust. We’re looking for a journalist with curiosity, speed, and range — someone who can find stories that hit close to home, translate audience needs into timely service coverage, explain complex issues simply and tell compelling stories backed by data. Essential Duties & Functions • Cover the consumer experience on Long Island, focusing on scams, fraud, shady business practices, cost transparency, and affordability pressures and vulnerabilities that scammers exploit, along with other common sources of consumer complaints., • Use data-driven reporting and public records to identify patterns, quantify consumer harm, and strengthen storytelling., • Monitor consumer watchdogs, regulators, law enforcement agencies, advocacy groups, and civil courts across the region to report on official actions, including recalls, warnings, investigations, enforcement, civil court cases, lawsuits, settlements, and regulatory news affecting Long Islanders., • Deliver compelling enterprise and explanatory stories that reveal how systems affect consumers — and what people can do to navigate them., • Break stories on your beat, quickly localize national developments and trending consumer news, and occasionally support general assignment coverage as needed., • Collaborate with Newsday editors and visual journalists to package stories for online and in print., • Work closely with NewsdayTV and the social media team to adapt reporting for broadcast and short-form social video, including on-camera appearances., • Regularly review audience metrics, monitor social engagement, and check online search trends to identify reporting opportunities, refine coverage, and produce service explainers and guides that answer the questions that matter most to Long Islanders., • Build and maintain a diverse network of sources, including affected residents, advocates, regulators, attorneys, and local business owners. Essential Job Knowledge & Skills • Two or more years of reporting experience required; background in consumer, business, service journalism, or accountability reporting preferred., • Proven ability to report quickly, meet deadlines, and balance urgency with accuracy., • Comfort working with data and documentation to strengthen reporting and tell compelling stories., • Proficiency in Excel and/or Google Sheets is preferred; proficiency in Python, SQL, or other advanced data analysis tools/coding languages is a plus., • Familiarity with multimedia storytelling tools, including social video and interactive formats., • Strong organizational, time-management, and communication skills, including the ability to publish a steady cadence while pursuing enterprise. Physical requirements This position is hybrid with a three-day-per-week, in-office requirement. Compensation The hourly base rate range for this role is $44.90 - $54.44/hr, commensurate with experience. Newsday Media Group is an equal opportunity employer. Applicants and incumbents are selected, placed, trained, compensated and promoted without regard to actual or perceived sex, race, color, age, national origin, citizenship, marital or domestic partner status, military/veteran status, sexual orientation or preference, gender identity or expression, religion or religious creed, ancestry, physical or mental disability or handicap, status as a victim of domestic violence, or any other characteristic protected by law. In addition, Newsday Media Group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise Human Resources if you require a reasonable accommodation.

We are seeking a highly skilled Senior Data Analyst with a strong focus on ETL development and advanced SQL to join our Business Intelligence and Data Management team. Collaborate with analysts, developers, and business stakeholders on data solutions. This role offers the opportunity to work with mo

Advanced Data Analysis: Use SQL and Python to extract, consolidate, and analyze data from disparate sources. Data Tools: Strong proficiency in SQL and Python for data manipulation and analysis. Canon USA in Melville, NY is currently seeking a Data Analytics Analyst (Analyst, Data Analytics).

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Title: Senior Specialist, Retail Strategy & Capabilities Summary The Senior Specialist, Retail Strategy & Capabilities will support the Company Owned Retail, Branded Partner, Authorized Retailer, and National Retailer programs. This role focuses on Revenue Channel Growth Projects, with a focus on improving effectiveness. Responsibilities • Revenue Growth Projects:, • Manage internal revenue growth projects from conception through implementation., • Ensure projects are aligned with overall business goals and deliver measurable results., • Sales Planning & Business Reviews:, • Collaborate with sales leaders on monthly goals and regular sales planning and evaluation for all channels., • Conduct market segmentation and analysis to understand retail consumer behavior and identify growth opportunities., • Profitability & Efficiency:, • Drive the profitability of retail channels by identifying and implementing cost-saving measures and operational excellence., • Continuously evaluate and enhance retail efficiencies to maximize profitability., • Stakeholder Management:, • Manage stakeholder expectations with clear KPIs, milestones, deadlines, and roadmaps., • Communicate progress and insights effectively to all relevant stakeholders., • Collaboration & Support:, • Bachelor's degree in business administration or equivalent, • Minimum 5 years of experience in sales, strategy, and operations, with increasing responsibility. Experience in the telecom industry is highly preferred, • Strong analytical skills with a structured approach to solving unique business problems. Must be savvy with Excel and PowerPoint, • Proficiency in Tableau and SQL is required, with a strong ability to analyze and visualize data, • Excellent written and verbal communication skills with the ability to translate complex data points into easily consumable insights, • An enthusiastic "roll up your sleeves" mentality, with a proactive and hands-on approach, • Ability to work well under pressure, demonstrating high adaptability and flexibility in a fast-paced, rapidly changing environment, • Strong project/program management skills and ability to pair strategic thinking with excellence, • Willing to travel up to 25% to be regularly present in the Optimum field across the footprint All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our___for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00-$126,684.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Job Description Reports to: Director of Product and Engineering Role Overview The Data & Analytics Specialist is responsible for designing, developing, and maintaining high quality operational and analytical reporting across the organization’s HRIS ecosystem, with PrismHR Report Center as the core data source. This role focuses on transforming complex HR, payroll, benefits, and compliance data into accurate, actionable insights for internal teams and external clients through SQL based reporting, Report Center, and Power BI dashboards. In this role, you will serve as the primary reporting and data subject matter expert for PrismHR, partnering closely with HR, Payroll, Benefits, Finance, and Technology teams to understand business and regulatory reporting requirements. You will translate those requirements into scalable reports, dashboards, and data models that support decision making, operational efficiency, and client needs. The ideal candidate has strong SQL skills, a deep understanding of HR and payroll data structures, and a passion for building clear, reliable, and well governed reporting solutions. This position plays a critical role in ensuring stakeholders have timely access to trusted data while continuously improving reporting performance and usability. Key Responsibilities * Design, build, and maintain custom reports and queries using PrismHR Report Center and SQL to support HR, payroll, benefits, finance, and compliance needs. * Develop and publish Power BI datasets, reports, and dashboards, integrating PrismHR data and other approved sources as required. * Partner with internal teams and clients to gather reporting requirements, define metrics, and deliver clear, well documented reporting solutions. * Ensure data accuracy, consistency, and integrity across all reports by validating source data, applying controls, and implementing reconciliation processes. * Optimize report performance through query tuning, efficient data modeling, and thoughtful visualization design. * Support end users through report training, documentation, and troubleshooting, acting as a trusted reporting resource. * Collaborate with HRIS vendors and internal technology teams during system updates or enhancements to assess reporting impacts and validate outputs. * Identify opportunities to automate recurring reports and dashboards and reduce manual data preparation efforts. * Stay current on HR analytics, reporting best practices, and visualization standards, recommending improvements as appropriate. Qualifications * Bachelor’s degree in Information Technology, Data Analytics, Business, Human Resources, or a related field preferred. * Strong experience writing and maintaining SQL queries against relational databases. * Hands on experience with PrismHR Report Center or similar HRIS reporting tools strongly preferred. * Experience developing Power BI reports and dashboards, including data modeling and DAX fundamentals. * Solid understanding of HR, payroll, and benefits data concepts and how they are used for operational and compliance reporting. * High attention to detail with a demonstrated ability to validate and reconcile complex datasets. * Strong communication skills with the ability to translate technical data into clear business insights. This position is Hybrid - 3 days in the office 2 work from home Salary range based on experience is between $75 - $85K Powered by JazzHR qPtmfezVjc

Job Description Department: IT Developers Reports to: Director, Web Development and Ops Classification: Salaried Exempt Work Environment: Hybrid COMPANY PROFILE Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more. JOB OVERVIEW The Senior Full Stack Developer will play a key role within the e-commerce engineering team, contributing to the design, development, and maintenance of scalable online retail platforms. This position requires extensive experience with modern web technologies and a strong focus on backend system architecture and development. RESPONSIBILITIES • Design and maintain high-performance e-commerce applications using Next.js, React, and TypeScript, • Build robust backend services and APIs using Node.js/Bun and various server frameworks, • Develop shopping cart functionality, payment processing systems, and order management workflows, • Integrate payment gateways (PayPal, Amazon, Cash App) and third-party services, • Build product catalog systems, search functionality, and recommendation engines, • Implement A/B testing and promotional campaign features, • Maintain customer account systems, order tracking, and service tools, • Optimize for high-traffic scenarios including flash sales, • Participate in on-call rotation for production issues and system monitoring, • Troubleshoot and debug issues using Linux command-line tools, • Write clean, maintainable code following best practices, • Leverage AI tools and agents to enhance development workflow TECHNICAL STACK • Frontend: Next.js, React, Tailwind CSS, Zustand, React Query, React Hook Form, • Backend: Node.js/Bun, Fastify/Express, GraphQL, REST APIs, Microservices, Perl, • Database: MySQL, • Infrastructure: Docker, Kubernetes, AWS, Cloudflare CDN, • Tools: Git, GitHub Actions SKILL/EXPERIENCE/PROFICIENCY REQUIREMENTS • 7-8+ years of professional web development experience with strong backend focus, • Expert-level proficiency in JavaScript and TypeScript, • Strong experience with Next.js (Pages Router, App Router, API routes), • Backend development experience with Node.js/Bun and server-side languages (Python, PHP, Ruby), • E-commerce development experience including payment processing and order management, • Solid understanding of React, state management (Zustand, Context API), and modern build tools (Vite), • Database expertise with SQL (MySQL) and NoSQL databases, • Payment integration experience with major payment processors, • Understanding of networking protocols (SSH, TCP, UDP, HTTP, TLS), • Experience with Linux systems administration and command-line debugging, • Proficiency with Git and collaborative workflows, • Understanding of e-commerce security and PCI compliance, • Strong problem-solving skills and ability to handle on-call responsibilities PRFERRED, NOT REQUIRED • Perl/PHP/Ruby experience for legacy system maintenance and new development, • Microservices architecture design and implementation, • Containerization experience (Docker, Kubernetes), • Headless commerce and API-first development, • Cloud platform experience (AWS, Google Cloud, Azure), • CDN implementation and global content delivery, • A/B testing platforms and conversion optimization, • AI integration experience and understanding of model capabilities and agent orchestration LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. FRAGRANCE.COM BENEFITS: • Medical, Dental & Vision Coverage — comprehensive health benefits to keep you and your family well, • Life Insurance & Voluntary Programs — flexible options to fit your needs, • 401(k) with Generous Company Match — we invest in your financial future, • Generous Paid Time Off — because rest and balance matter, • Employee Assistance Program, Health Advocacy & Caregiving Resources — support for life's challenges, big and small, • Employee Product Discounts — enjoy the brands and products you help build, • Company Events & Gatherings — we work hard and celebrate together This is a direct hire. No agencies or recruiters please Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Monday - Friday (9:00am - 5:00pm)

Job Description Purpose/Job Function: The purpose of the FAP Specialist III - Logistics Payment Specialist position is to perform thorough examinations of the charges billed on client invoices. Charges are audited against the appropriate contract, quote or client directive applicable at the time of shipment. The FAP Specialist III identifies errors, system anomalies and inaccuracies. The audit process allows AFS to enhance the rate engine’s capability and accuracy regarding carrier invoicing and contract specifics/requirements. Coordinating training and account assignments is also a part of the duties. Essential Functions: • Auditing of client bills for accuracy of pricing, services, and classification, • Resolve balance dues received by carriers, • Maintaining client information sheets and audit folders, • Reviewing of invoices to ensure accessories and correct pricing are applicable, • Verifying OLA is loaded correctly to the client discount, • Audit carrier freight invoices while interpreting contract language and intent of requirements, • Perform volume audits of carrier billings for accuracy in payment and original rating, • Communicate audit results in writing and verbally to clients, carriers, AFS management and related departments, • Acquire contract updates, content clarification and client directives to ensure accurate billing rates and audits, • Develop a working relationship with all client personnel essential to the auditing process and maintaining accurate end results, • Must maintain a close working relationship with the Rates Analysts for collaboration, examination, and interpretation of contract content and its application within the rate profiles, • provide contract facts and client needs to the Rates Analyst for necessary changes/upgrades, • Collaborate with Customer Service and EDI Departments concerning carrier data received and issues that impede a successful system rating of invoices submitted by carriers., • Research carrier websites for tariff content, guidelines, accessorial, fuel and other essential elements needed for comparison or analysis before acquiring a directive or presenting contract conflict/issue to a client., • Monitor New Contracts email box and oversee the Jira ticketing process for new rates, • Create monthly billing spreadsheets based off of contract load information, • Monitor number of open contracts and follow up with Contract Entry Specialists regarding status, • Read and interpret contracts to find pertinent information needed for Jira ticketing process, • Work with the Contract Entry teams for all of AFS regarding any open questions, • Work with clients and Account Managers in regards to missing information needed for Jira ticket creation, • Generate reports as needed regarding contract entry status, • Read and interpret freight contracts, • Key sequel code into rating profiles and test before putting rates into production, • Assist with language development in order to auto rate invoices as rate contracts change, • Maintain client profiles by updating rating information as needed, • Troubleshoot rating issues by monitoring live invoices to ensure they are rating per contract, • Create rating profiles during implementation of new clients, • Create additional rating profiles for existing clients as needed, • Communicate with client and carriers to streamline processes, • Communicate with clients to obtain copies of updated contracts, • Review probills in Rate Review for rating issues, • Participate on conference calls to resolve rating issues, • Work collaboratively with other departments to achieve goals of clients, • Aid in implementation of new clients through client rate setup and create new profiles tailored to clients’ needs, • Assist other analysts and auditors in an effort to complete given tasks, • Create and update clients’ SOPs (Standard Operating Procedures) Qualification/Requirements: • Must be able to work in Microsoft Outlook, Work, and Excel, • Ability to multitask and work with minimum supervision, • Must be detail oriented and have strong problem solving skills, • Must have good verbal and written communication skills, • Ability to effectively present information and respond to questions from groups of managers, clients, or customers., • Ability to define problems, collect data, establish facts, and draw valid conclusions, • Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables., • Demonstrated ability to work in a team, • Attention to detail and high level accuracy, • Highly organized with ability to manage multiple priorities, • Ability to deliver assignments on time, • Must have great reading and comprehension skills, • Ability work with a diverse audience; internal and external, • Ability to apply common sense understanding to carry out instructions furnished in written or verbal form, • Ability to train other employees and explain policies and procedures in a clear and concise manner, • Advanced computer skills including MS Office, SQL and other programming language, • Must be able to perform all basic math functions to audit invoice charges, • Advanced reading, language interpretation and research skills required for contract versus invoicing analysis Education/Experience: • High school diploma or GED required, college degree preferred, • Previous experience in auditing is recommended Working Conditions/Physical Demands: The position will sit in front of a computer for long hours at a time. Staring at the computer may cause eye irritation or even muscle strain. This position does not require any strenuous or physical activity. Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.

Job Description ABOUT SOURCEPASS At Sourcepass, we're redefining what it means to be an IT partner. We deliver more than support to our clients; we deliver transformation. By combining excellent service, strategic guidance, and proprietary innovation, our award-winning team helps to simplify technology and amplify results for our clients. Empowered by Quest®, our intelligent IT management platform, we ensure our clients have complete visibility, proactive security, and smarter decision-making to maximize their IT function. Sourcepass is honored to have been recognized by various industry leaders, including Channel Futures, Inc., The Channel Co., Channel Insider, Acronis, and more. We have been named to the CRN Tech Elite 250 and CRN MSP 500 in 2026 and were named the Acronis Service Provider of the Year, Pax8 Global Partner of the Year, and were among the Forbes Best Startup Employers in 2025 & 2026, among other recent awards. With local roots and national reach, Sourcepass empowers businesses across industries to focus on what matters most: their people, their mission, and their growth. If this matters to you as well, let's work together on empowering our client's teams, protecting their data, and enabling their growth. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!