LaRosa's Mt. Healthy - Assistant Manager
3 years ago
Cincinnati
Job Description Job Summary: Ensures that guests receive friendly, efficient and courteous service while supervising all hourly restaurant staff. Essential Duties and Responsibilities: • Performs the duties of the General Manager in his/her absence., • Directly supervises 5 to 40 Team Members in the restaurant at any one time., • Supervises hourly restaurant staff, ensuring Guests receive prompt and courteous service., • Schedules hourly staff to meet business level requirements., • Monitor food preparation and presentations to comply with company standards., • May participate in hiring and onboarding process., • Performs opening and closing administrative procedures which may require driving a car., • Assists profit and loss management by following cash control/security procedures, maintaining proper inventory levels, managing labor, reviewing financial reports and taking appropriate actions., • May perform the functions of any hourly position in the absence or shortage of staff., • Performs consistent and thorough documentation of procedures., • Ensures that guest checks are handled accurately, efficiently, and in compliance with company policies., • Addresses guest concerns, requests, injuries or accidents following LaRosa's procedures., • Gives constructive feedback to hourly Team Members to help them do their jobs better., • Works with Management to ensure that newly hired Team Members receive orientation training., • Follows LEAN processes as defined for both their role and the pizzeria., • Works with Team Members throughout the location on a daily basis including: Store Management, Front of the House and Back of the House staff. Knowledge, Skills and Abilities: • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Able to demonstrate high standards of behavior., • Able to encourage strong team work., • Able to write routine reports and correspondence., • Verbally interacts with Management, Team Members and Guests., • Able to speak effectively before groups of guests or Team Members., • Basic mathematical skills., • Able to make change and process different types of payment., • Able to interpret a variety of instructions in written or oral form., • Ability to solve practical problems., • Able to report to work in a neat clean uniform., • Willingness to work rotating shift schedules., • Able to lift up to 25 lbs on a regular basis., • Able to reach, bend, stoop, kneel, or crouch., • Able to stand for an extended period of time., • Able to become ServSafe certified. Experience / Education: Education • High school diploma or general education degree (GED), • While performing the duties of this job, the Team Member is exposed to wet, humid, hot, crowded, and loud conditions., • Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns., • Non slip shoes are required to be worn at all times by all Team Members in the pizzerias., • Must be at least 18 years old. Powered by ExactHire:109370