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  • General Manager | New York City
    General Manager | New York City
    3 hours ago
    Full-time
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary... General Managersare central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We're Looking For • Experience hiring, developing and managing hospitality teams, • Experience managing inventory and supply chain ordering, • Love for coffee and customer service, • Experience working in a unionized environment is a plus, • Strong knowledge of specialty coffee, espresso and equipment is a must, • Strong decision making and multi-taking skills, • Strong interpersonal communication skills What You'll Own • Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team., • Step in to cover scheduling gaps or time off in the store schedule, • Create and publish staff schedules according to state and local labor laws, • Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time, • Recruit super star talent in collaboration with the People Team, • Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed, • Ensure coffee accreditations are handled on time for new employees in line with company standards, • Work to maintain the very best team engagement scores, • Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team, • Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System, • Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products, • Ensure the safety, cleanliness and presentation of your location in line with company policies, • Maintain operational excellence achieving company standard scores and above via our auditing platform, • Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty, • Be a champion of your store's financial performance and peak business throughput, • Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision, • Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Requirements • 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, • Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits \& Perks • Bonus program, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Content Strategist
    Content Strategist
    2 months ago
    $4000–$4500 monthly
    Full-time
    Manhattan, New York

    About the role We’re looking for a creative, culturally fluent, and curious Content Strategist to join our team. In this role, you’ll help shape how our clients show up across social platforms—especially Reddit—by developing thoughtful, engaging, and context-aware content strategies. You’ll work closely with Sales, Customer Success, and Delivery teams to understand our clients’ products and audiences, and translate that knowledge into clear, actionable briefs and content strategies. You’ll ensure our content is accurate, on-brand, and also culturally relevant and platform-native. A key part of this role is understanding how different online communities think, speak, and engage. You should be highly familiar with Reddit (including subreddit dynamics, tone, and norms), as well as other major social platforms, and be able to adapt content strategies accordingly. You will also act as a subject matter expert across a subset of clients and industries, contributing to content ideation, reviewing drafts, and continuously refining strategy based on performance and cultural trends. You may occasionally join client calls to gather insights, share recommendations, and collaborate on new angles or campaigns. Most of our clients are U.S.-based, and while our team is global, our work is primarily aligned to Eastern Time. You can work from anywhere, but flexibility to support time-sensitive campaigns (e.g., major cultural or retail moments like the Super Bowl or Black Friday) is important. What you'll do • Develop and own content strategies tailored to specific platforms, with a strong emphasis on community-driven channels, • Review and refine content to ensure quality, accuracy, and consistency across deliverables, • Stay on top of internet culture, trends, and conversations, and proactively apply insights to client strategies, • Identify opportunities to evolve content approaches based on performance, trends, and client goals Who we’re looking for • 2+ years of experience in content strategy, social media, or digital marketing, • Deep familiarity with Reddit (subreddit ecosystems, tone, engagement norms) and strong working knowledge of other major platforms (e.g., Twitter/X, TikTok, Instagram, YouTube), • Native English speaker with strong North American cultural fluency and an intuitive understanding of tone, humor, and online discourse, • Naturally curious, with a broad range of interests and the ability to quickly get up to speed on new topics and industries, • High sense of urgency and speed - we’re a growing startup and “done is better than perfect” is a constant refrain, • Exceptional writing and editing skills, with a strong sense of voice and audience awareness, • Ability to translate complex ideas into clear, engaging, and accessible content, • Highly organized and self-directed, with strong attention to detail and follow-through, • Comfortable working in a fast-paced, collaborative environment with multiple stakeholders, • Experience in agency, startup, or tech environments is a strong plus, • Background working across diverse industries including crypto, gaming, B2B SaaS, health/wellness, sports betting/predictive markets, or lifestyle

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