Field Supervisor for Janitorial Staff (Evenings)
hace 3 días
Los Angeles
FIELD SUPERVISOR Job Title: Bi-Lingual (Spanish) Evening Field Supervisor Location: Multiple locations across Southern California counties Job Type: Full-Time Schedule: 4:00pm-12:30am Monday-Friday. Some weekends and holidays are required Pay: $27 per hour with an increase after successful six (6) months of employment. Job Summary: We are seeking a reliable and experienced bi-lingual (Spanish and English) Janitor Field Supervisor to oversee cleaning operations across multiple locations. This role involves managing janitorial staff, ensuring cleanliness standards, handling payroll, maintaining inventory, and conducting site visits to ensure compliance with company policies. The ideal candidate has strong leadership skills, excellent organizational abilities, and a commitment to maintaining a clean and safe environment. Key Responsibilities: Supervision & Staff Management • Supervise, train, and support janitorial staff across multiple locations., • Evaluate and motivate staff regularly to deliver clean facilities and keep staff members engaged, • Create and manage employee schedules, ensuring proper coverage at all sites., • Ensure vacation requests are documented in advance and coverage is provided, • Conduct regular performance evaluations, including conducting two inspections per location per month; provide feedback to leadership, • Develop and implement corrective action plans and improvement strategies to enhance cleaning standards and service quality across multiple locations., • Address and resolve any employee concerns or issues., • Ensure employees come to work on time daily and adhere to dress code standards to ensure employees always represent Dedicated professionally., • Adhere to contract guidelines and specifications based on the unique needs of various clients., • Report work injuries within 24 hours to Human Resources, • Conduct Annual Performance Appraisals: Evaluate each janitorial staff member’s performance based on key metrics such as work quality, efficiency, attendance, adherence to safety protocols, and client feedback. Provide constructive feedback, recognize outstanding performance, and identify areas for improvement. Set clear goals for professional development, offer training opportunities, and implement performance improvement plans when necessary to ensure continued growth and service excellence., • In rare situations, supervisor may have to clean if employees do not show up to work. Additional Supervisory Responsibilities · Act as a supervisor for floor work/moving to be completed at schools during the summer · Conduct site visits when requested Technology • Utilize Microsoft Office Tools: Use Excel for employee monitoring and inventory, Word for creating reports and documentation, and Outlook for effective communication with staff and management., • Utilize Cleaning Performance Software: Utilize digital tools to track cleaning progress, monitor staff performance, and ensure consistency across locations., • Use Mobile Apps for Scheduling: Utilize mobile apps to manage personal schedule and in some cases the schedules for your team to drive accountability, • Reporting and Lists: Update employee roster and on call lists to ensure accuracy and availability, • Inventory Management: Monitor cleaning supply levels, reduce waste, and automate reordering by the 25th of each month for each location. Order monthly instead of when supplies are needed., • Timekeeping & Payroll Efficiency: Utilize digital time-tracking systems via UKG to streamline payroll processing and ensure accurate employee work hours. Specific emphasis will be placed on managing overtime as well as mitigating meal payment premiums with employees. Communication Skills • Professional Email Communication: Compose clear, professional, and well-structured emails to clients regarding service updates, issue resolutions, and feedback., • Effective Employee Feedback & Documentation: Accurately document employee performance, including evaluations, corrective actions, and training records, using clear and objective language., • Active Listening & Conflict Resolution: Address employee concerns, resolve conflicts, and ensure clear understanding of job expectations through open and respectful communication., • Client Relationships: Meet with clients biweekly to solicit feedback, ensure satisfaction, and maintain high-quality janitorial services., • Instructional Clarity: Provide clear, concise instructions to janitorial staff regarding cleaning protocols, safety procedures, and work assignments., • Customer Service Communication: Respond to client inquiries professionally, ensuring concerns are acknowledged and ideally resolved within 24 hours., • Report Writing & Documentation: Maintain detailed records of incidents, inspections, and operational improvements for management review., • Team Motivation & Leadership: Foster a positive work environment through encouraging, supportive, and transparent communication. Payroll, Administrative & Fiduciary Duties • Process and verify employee timesheets for payroll submission weekly or bi-weekly, • Ensure accuracy in payroll reporting, • Manage overtime, meal payment penalties as well as track required contract hours per contract, per location, • Maintain employee records, including attendance and performance tracking., • Collect soiled rags weekly from multiple locations and replenish with clean linen to maintain hygiene and safety standards., • Ensure buildings are compliant with client contractual standards, • Identify cost-saving measures and reduce overtime, excess hours, and surplus inventory., • Explore opportunities to enhance staff efficiency and streamline administrative tasks. Site Inspections & Quality Control • Visit each site location two – three times per week, • Conduct semi-monthly compliance inspections using the Compu Clean platform at each location to ensure all locations meet cleanliness and safety standards., • Address any maintenance or cleanliness issues promptly by notifying the client, internal team members or management, • Enforce company policies and procedures at all sites, with safety being the top priority, • Inspect, maintain and report any challenges with company vehicles. Adhere to Ford maintenance schedules (5,000, 10,000, 50,000 etc.) including but not limited to tires, breaks, oil, etc. Inventory & Supplies Management • Monitor and manage janitorial supply inventory. Specifically, check for patterns month over month to identify if usage is excessive, inconsistent, or indicative of shrinkage. Investigate discrepancies, implement tighter inventory controls, and enforce accountability measures to reduce waste and prevent theft., • Order and distribute cleaning supplies and equipment monthly when needed, • Maintain cost-effective inventory control and budget adherence. Safety, Dress Code and Company Compliance • Ensure staff follow proper cleaning procedures and safety protocols., • Conduct monthly training sessions on the safe use of cleaning chemicals and equipment., • Maintain compliance with health, safety, and environmental regulations., • Ensure team members are wearing the appropriate Dedicated Building Services uniform, which includes: Company shirt; in most cases should be tucked in with a belt, black workpants, slip resistant black shoes Qualifications & Requirements: • Bi-lingual in Spanish is not required, but recommended (85% of our employees are Spanish Speaking), • High school diploma or equivalent (Associate’s degree preferred)., • 3+ years of experience in janitorial services, with at least 1 year in a supervisory role., • Experience handling payroll and staff scheduling., • Incumbent must pass background checks (Department of Justice and FBI Livescan), • Pre-employment drug/alcohol test with periodic retesting requirements during the course of employment, • Ability to travel between multiple locations as required., • Strong organizational and time-management skills., • Excellent communication and leadership abilities., • Proficiency in using basic computer software including Microsoft Office for scheduling and payroll processing., • Must have a valid driver’s license with a clean driving record, • Some evening or weekend work may be needed or in some cases split shifts may be required Physical demands • Frequently stand, walk, bend, stoop, and reach throughout the shift., • Lift and carry equipment or supplies weighing up to 50 lbs. as needed., • Perform repetitive motions such as mopping, sweeping, and wiping surfaces., • Employee may be exposed to dirt, dust, disinfectants, solvents and cleaning chemicals, • Work in various environments, including indoor and outdoor settings., • Ability to climb ladders and work at heights when necessary., • Maintain stamina for extended periods of physical activity., • Required to drive during the day and evening hours; which require excellent hand-to-eye coordination and quick reactions for traffic demands. Benefits: • Competitive salary based on experience, • Health, dental, and vision insurance, • Paid time off and holidays after one year, • Career growth opportunities If you are a motivated individual with strong leadership skills and a keen eye for cleanliness and organization, we encourage you to apply!