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Job DescriptionThe Role: This is an exciting opportunity to join ION as a Technical Consultant. As a Technical Consultant, you will be responsible for supporting client requests as well as maintaining client’s extensions, interfaces, and processes following best practices. Key Responsibilities:● Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client’s custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system, liaising with ION’s Support Services team on core bugs or enhancements. ● Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components.● Gain proficiency in one or more business areas.● Follow documentation standards and resolution process flow for all deliverables.● Follow delivery methodology standards.● Track deliverables to estimates and deliver on time. ● Keep Manager and engagement owner(s) informed regarding the status of assigned responsibilities.● Maintain full chargeability on client account(s) as assigned.● Travel to customer site to work on projects as needed.● Participate in requirements analysis, custom code development (design/configuration/testing) and provide support for the client’s business needs with some assistance from the team lead.● Gather and document technical requirements with guidance from lead, code to specifications.● Demonstrate strong reporting and development skills.● Adhere to ION’s best practices. ● Participate in Product deployment and configuration at client site or ION Cloud with some assistance from the team lead.● Gather and document system requirements, test plans/results, and any other deliverables required by the engagement.● Gain proficiency in one or more technical area for the system (interfaces, deployment, performance tuning, database analysis, etc.)● Setup internal ION Product Environments for testing and validation as needed.● Some travel to client site may be required. ● For EOD support, must overlap with US clients’ EOD run hours typically from 6pm to 11pm US Central Time.● For BAU support, must completely overlap EMEA CET hours and some US Eastern time coverage up to 12pm ET. Required Skills, Experience and Qualifications: • Openlink Endur/Findur Product experience in BAU and EOD support activities per role profile, • BAU support for lower complexity items such as reports and running internal processes, • Running EOD and troubleshooting as needed, loading prices, familiar with Openlink troubleshooting steps, log viewer configurations, reruns, etc., • Connex message hospital troubleshooting and reprocessing is a plus, • Worked on at least Openlink V18+, • Some exposure to OpenJVS, • Java knowledge as a foundation is required., • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field., • 2+ years’ industry experience in Software Design and Development or deployment, • Experience with one or more of the following technologies: C# .NET, Java, C++, Soap Webservices, • Minimum 2-year experience with one or more of the ION products or another ETRM/CTRM, • Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments is preferred., • Experience with RDBMS such Oracle or MS SQL Server is required., • Experience with writing SQL scripts in Oracle or MS SQL, • Experience with Interface implementation following industry standard integration patterns., • Fundamental networking knowledge, • Ability to follow system deployment steps with little guidance from senior team members, • Ability to follow design specifications with little guidance from senior resources., • Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code, • Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required., • Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint, • Strong understanding of relational database concepts, • Strong Object-Oriented Skills, • Strong analytical and problem-solving skills, • Good written and oral communication skills, • For on-site consultants, ability to work onsite at client locations as needed., • Ability to work as part of a project team structure

Job DescriptionThe Role: A Service Delivery Manager COE has primary accountability for the successful delivery of services associated with ION’s Center of Excellence (CoE) program. CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their ION system usage more efficiently. The Service Delivery Manager COE is responsible for business development for new and existing customers, defining the services to be provided under the CoE program, ensures quality delivery, and act as the primary contact for customers escalations. This is a client facing role, where the Service Delivery Manager COE would be interacting with designated client stakeholders to review overall service quality. This position may require some travel.Key Responsibilities • Define CoE scope and strategy for delivery to meet customers’ business requirements, • Responsible for driving customer satisfaction through focus on accountability and quality, including regular customer account reviews, • Manage CoE resource and revenue to the agreed budget, including revenue forecasting and impact analysis, • Point of contact for customer escalation issues, • Improve service maturity of CoE business line to increase efficiency. Establish methodologies and processes to ensure quality, consistency, repeatability, and efficiency in solution delivery, • Expand CoE business line financial contributions. Work with Sales and Account Management to develop a CoE program tailored to the customers’ requirements, • Demonstrate reliability in execution of quality CoE services and demonstrate success in delivery of contracted services, • Own CoE engagements in ION’s resource management system (Kimble), update resource demand profiles and support resource owners with resource allocation, • Manage resource demand, attend staffing calls in respective areas and follow escalation process, • Provide regular reporting on CoE Service utilization and margin by customer and service type, • Increase awareness and value recognition of CoE service to develop pipeline and customer referencesRequired Skills, Experience and Qualifications, • Bachelor’s Degree or Master's Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field, • Excellent client-facing/influencing skills, • Excellent interpersonal skills, • Excellent written and oral communication skills, • Ability to work as part of a project team structure, • Ability to work onsite at client locations, • Ability to manage portfolio of COE engagements at any given time, • Proven leadership skills with teams of five or more professionals, • 7+ years of experience with comprehensive life cycles at ION or other software, consulting, or systems integration firm with delivery responsibility to client organizations

Job DescriptionThe Role The Technical Account Manager will be part of the ION's Equities Technical Account Management Department. The TAM team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills. The Technical Account Manager will manage client relationships and will drive implementation of projects and other initiatives post contract. This position involves project management, business management and relationship management with assigned client accounts. This position requires prior knowledge and experience with software technology and the business flows of Derivatives (Futures and Options), Fixed Income and/or Equities (Equities and Equity Options)Key Responsibilities: • Cultivate client partnerships to ensure joint alignment of short and long-term goals., • Tracking of strategic client issues and progressing them through internal groups., • Serving as a liaison with internal departments including sales, accounts and technical support., • Manage multiple clients and prioritize initiatives among those clients., • Working with technical support and operations groups to ensure timely resolution of tactical problems., • Initiate, participate and lead departmental and intradepartmental teams and initiatives to improve processes. Required Skills, Experience and Qualifications:, • Bachelor's degree, preferably in STEM, Economics/Finance or a numerate discipline, • 2 years of experience in a software product vendor or consultancy services company., • Demonstrated knowledge of Equities - trading business flows and markets, highly preferred, but candidates with solid Capital Markets experience in other areas like Fixed Income and/or Derivatives are encouraged to apply., • Experience in financial services or technology industry a plus., • Project management experience a plus., • Outstanding presentation and communication skills (verbal & written)., • Exceptional customer service and relationship building skills., • Strong analytical skills and detail orientation.

Job DescriptionLead Energy Storage Cybersecurity Engineer / Cybersecurity Architect Location: FULLY REMOTE (Anywhere in the USA) This is an opportunity to join an industry leading renewable energy venture with strong private equity backing that is focused on the development, execution, and operations of dynamic utility-scale energy storage projects. They are at the forefront of the industry, have accumulated over 9GW+ nationwide portfolio of projects that include a utility-scale fleet of grid-connected operating standalone battery storage assets. The Lead Energy Storage Cybersecurity Engineer will own our enterprise cyber strategy and hands-on execution—designing and delivering protections that measurably reduce risk. It will build and mature our InfoSec, AppSec, SecOps, IAM, and Data Privacy programs, translating industry frameworks into pragmatic controls, policies, and continuous testing. This is a cross-functional role that will partner across IT, Data Engineering/Science, Operational Technology, Asset Management, EPC, Legal, External Relations, and HR to embed security into both project delivery and corporate operations. You will set governance and standards, manage control implementation, and drive KPI-backed roadmaps with executive-ready communications. This role blends strategic leadership with deep technical acumen to safeguard the business and enable growth. They are committed to creating more renewable infrastructure solutions for the grid and are offering comprehensive compensation packages to their employees leading the drive to meet company goals. Other perks included a competitive base salary, open PTO policy, flex work hours, benefits, the opportunity to work with a transparent Executive Leadership Team..and more. RESPONSIBILITIES: • Drive the cybersecurity program: Partner daily with stakeholders to align activities to company security/compliance posture; champion secure-by-design and secure-by-default across the company., • Own threat & vulnerability management: Baseline, monitor, and assess risk across OT/IT/data environments; triage and resolve security events, control gaps, policy questions, and technical risks., • Build scalable security operations: Create repeatable frameworks to detect events, quantify feasibility, document risk, and model blast radius; project-manage implementation of security controls., • Lead compliance & posture management: Administer CSPM platforms; run automated evidence collection; develop, communicate, and assess compliance vs. internal/external policies; advance certifications/attestations (SOX, ISO, NERC-CIP, NIST CSF 2.0)., • Secure the ecosystem: Stand up and run a Third-Party Cyber Risk Management (TPRM) program to mitigate vendor and software supply-chain risk., • Elevate governance & reporting: Publish executive-ready cyber/risk metrics; partner with Legal & Compliance to operationalize controls and meet laws/regulations; collaborate with External Relations on proposed cyber legislation. QUALIFICATIONS: • Proven impact: 8+ years identifying vulnerabilities and deliver mitigation plans in fast-paced settings; juggle multiple priorities while operating independently or as part of a team., • Security certs (e.g., CISSP, CISM, CRISC, CISA, GIAC, EC-Council) desired, • Deep technical breadth: Hands-on expertise in 2+ areas (e.g., network or embedded/hardware security, cryptography, web/network protocols, SBOM, threat modeling, pen testing, vulnerability assessment); OT familiarity preferred., • Automation & measurement: Use Python/Rust to automate security workflows; establish and track KPIs/metrics that quantify security and risk performance., • Audit & compliance leadership: Run audits and certification programs end-to-end—scope, control design, testing, risk mapping, and reporting—across SOC 2, ISO 27001, NIST frameworks; experienced in SOX environments., • Stack fluency: Working knowledge of Email Security, DLP, CSPM, ZTNA, EDR/XDR and adjacent security technologies to strengthen enterprise posture., • Credentials & communication: BS/MS in IS/CS/SE (or related); strong written/verbal communicator with cross-functional teams (technical & non-technical); proficient with Microsoft Word, Excel, PowerPoint, Outlook, • Solid exposure to cybersecurity best practices for software development and distributed architecture systems., • Ideal candidates for this role will have experience working in Senior, Lead, Principal, Hands-on Manager, and Hands-on Director level roles as Principal Cybersecurity Engineer, Cybersecurity Architect, Enterprise Security Engineer, Cyber Security Manager, Platform Security Engineer, Security Solutions Architect, • HUGE PLUS - experience working in production ready coding environments in the energy trading or financial trading sector, • HUGE PLUS - solid understanding of national energy markets and renewable energy portfolios - PJM, ERCOT, SPP, MISO, NYISO, ISO-NE, and CAISO

Job DescriptionThe Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients and team members to design and implement product customizations and interfaces.Key Responsibilities: • Present the project’s technical solution to client representatives., • Support client training services., • Consult with client’s technology users to determine technical requirements to be addressed by the ION solution., • Provide guidance to Technical Consultants., • Follow ION documentation standards and resolution process flow for all deliverables., • Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities., • Maintain full chargeability on client account(s) as assigned., • Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the Endur/Findur for the client’s business needs., • Participate in and support the architectural design decisions regarding interfaces between Endur and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s confidence in the recommended approach., • Support and adhere to implementation best practices in one or more technical development areas of Endur/Findur in all technical design, specifications, custom coding, and testing deliverables., • Assume hands-on project implementation duties (design, coding, testing) in all phases of an ION implementation, reporting to the Project/Account Manager., • Gather and document technical requirements, code specifications, test plans/results, and any other deliverables required by the project as determined by the Project/Account Manager or Principal Technical Consultant., • Support client training services in custom development technologies.Required Skills, Experience and Qualifications:, • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field., • 5+ years’ experience in Software Design and Development and/or deployment., • Minimum 3 years direct experience working with Endur/Findur in designing, coding, configuring, testing, and debugging reports, plugins, and interfaces for ION solution in client environments., • Experience working with at least one object-oriented languages such asC# .NET, Java, C++.Preferred Qualifications:, • Experience in the energy, commodities or financial field or working with an ETRM/ or CTRM system., • Experience with MS SQL Server is required., • Experience in the energy, commodities or financial field or working with an ETRM/ or CTRM system., • Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments., • Experience in Interface design and implementation following standard integration patterns., • Experienced and skilled user of office productivity tools such as Word, Excel, PowerPoint, SharePoint and Project Server., • Experience writing technical specifications., • Strong understanding of relational database concepts., • Strong Object-Oriented Skills., • Excellent interpersonal skills., • Good written and oral communication skills., • Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback., • Strong analytical and problem-solving skills., • For on-site consultants, ability to work onsite at client locations as needed., • Ability to deliver with little to no guidance from manager., • Ability to work as part of a project team structure., • Development role:, • Strong Experience with a subset of the following programming technologies: Java, Soap Webservices, JavaScript, jQuery is required., • Experience working with Integrated Development environments such as Eclipse, • Experience with business reporting tools such as SAP Crystal Report or Tableau., • Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira) is required.

Job DescriptionThe Role: This is an exciting opportunity to join our dynamic project management team at ION. As a project manager, you will oversee the execution and completion of information technology solutions projects in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company personnel. Monitors project completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the delivery, installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.Key Responsibilities: • Provide leadership of multi-disciplinary professionals in a project structure in the scoping/discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs, • Provide direct management of all ION resources assigned to project and act as personnel supervisor for HR issues during the assignment, • Serve as the client’s principal point of contact for project status, solution quality, scope control, issues, risks, billing, personnel management, and the ION solution, • Manage project Profit and Loss, including effective project cost and revenue budgeting, analysis and forecasting, • Manage project change control, • Plan, lead, manage, and coordinate ION’s project tasks using Microsoft Project Plan, resources, deliverables, issues logs, risks logs, weekly timesheets, project expense reports, monthly invoices, and all other administrative documentation on an ongoing basis, • Determine the optimal utilization of resources at a task and personnel level, • Keep the client management and ION management informed daily regarding all project issues, risks, and delays, • Actively engage project stakeholders and manage client expectations regarding the delivery of the ION solution, • Actively coordinate the participation of client users through the client project manager to ensure project success, • Provide weekly project status reports to the client project manager, project steering committee, and ION management, including all information necessary to track the status of the project against the project plan, • Coordinate and attend project and steering committee meetings, • Manage the release to client of software updates and license keys, • Prepare, present to client, and obtain signoff of Request for Support Services, acceptance documentation, and final project acceptance, • Maximize chargeability on one or more client accounts simultaneously, • Serve as mentors and role models for the consulting staff, • Enhance, publish, and train staff regarding implementation best practices, • Coordinate and conduct employee performance appraisals for personnel assigned to projects throughout the calendar year, • Provide sales support through project plan development, estimation, and document authoring for RFP/RFI responses, sales proposals, and Statements of Work to meet the client’s desired business requirements, • Travel up to 50% of the time.Required Skills, Experience and Qualifications:, • 5+ years of project management software implementation, consulting, or systems integration, • Experience in the Energy, Commodities, Treasury, Banking or financial services industries preferred, • Excellent client-facing skills, • Excellent written and oral communication skills, • Ability to work onsite at client locations as needed, • Proven leadership skills with teams of five or more professionals, • Prior hands-on experience with structured project management, • Willingness to travel, potentially up to 50% of time., • Bachelor’s degree in finance, accounting, engineering, economics, or a related IT field or equivalent experience in a related field.