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Job Description • We are hiring immediately for full time JANITOR positions., • Location: Stryker - 325 Corporate Drive, Mahwah, New Jersey 07430. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, 6:00 am to 2:30 pm. More details upon interview., • Requirements: Prior cleaning experience is required., • Fixed Pay Rate: $15.49 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1458339. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Keeps buildings clean and orderly. Performs heavy cleaning duties, including cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Essential Duties and Responsibilities: • Collects and disposes of trash following approved procedures and infection control plans., • Dusts and damp mops floors following approved procedures., • Moves equipment and furniture for proper cleaning and place furniture back in correct placement., • Cleans assigned areas with the use of assigned materials and equipment. Sanitize all surfaces. Follows the eight-step cleaning procedure., • Washes walls, windows, furniture, baseboards and other items to maintain a clean, safe environment for patients, visitors and staff., • Seeks out areas requiring cleaning; takes initiative to complete the task., • Completes all tasks assigned by supervisor., • Performs tasks in accordance with all federal, state and county guidelines., • Strips, scrubs, buffs and refinishes floors; shampoos carpet., • Contributes to the team; exhibits professionalism with customers, fellow employees and others. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM

Job Description VP of Engineering & Technology Monsey, NY | Onsite $220,000 – $250,000 + Bonus Based on Milestones Exciting Opportunity to Build & Scale in a Growing Fintech Company! We're looking for a VP of Engineering to lead and scale our engineering team in an innovative fintech company. This is a hands-on leadership role where you'll take a startup engineering culture and transform it into a structured, scalable, and process-driven organization. The ideal candidate is a strong technical leader with a background in C# .NET, experience in agile sprints, and a deep understanding of scaling engineering teams. If you thrive in high-growth, fast-paced environments and know how to balance speed, efficiency, and tech debt, this is your chance to make a major impact! Key Responsibilities Engineering Leadership & Team Scaling • Build, scale, and structure the engineering team from individual contributors to a high-performing, well-structured organization., • Create clear processes, structure, and best practices for engineering execution., • Oversee system architecture, scalability, and software development best practices., • Ensure technical decisions align with business objectives and long-term growth., • Optimize and balance speed, efficiency, and tech debt to drive sustainable development., • Work closely with VP of Product, developers, and leadership to align engineering with business goals., • Be an effective communicator with both technical and non-technical stakeholders., • Proven experience as a VP of Engineering or similar leadership role., • Successfully scaled engineering teams from startup to structured processes., • Experience with C# .NET., • Strong understanding of agile development, sprints, and process management., • Hands-on development background—must have been a developer before moving into leadership., • Experience managing engineering teams in fast-growth, high-impact environments., • Strong operational mindset—ability to structure teams, processes, and execution strategies., • Not a “yes man”—should be able to stand firm on technical and operational decisions., • Exciting fintech company with a fast-paced, collaborative, and mission-driven culture., • Leadership opportunity to build something from the ground up and shape the future of the engineering team., • Competitive compensation with performance-based bonuses., • First 6 months: Take the engineering team from a startup-style, unstructured workflow to a scalable, process-driven organization., • Increase development efficiency by optimizing sprints, workflows, and engineering best practices., • Balance innovation & execution—ensure tech debt is managed while delivering new features. Email Resume: Apply Online:

Job Description Health Home Care Manager Job Description Position Summary: The Health Home Care Manager provides professional consultative, investigative, advisory, and educational support for members and families, site staff, and collaborative community agencies. Consistent with New York State regulations and policies for the provision of Health Home services, the Health Home Care Manager conducts patient-level data analyses to track patient adherence to treatment protocols and performs nonclinical interventions to assist patients in developing service plans to overcome barriers to access and care. The Care Manager communicates and collaborates regularly with patients, physicians, community agencies, and office staff to adapt and refine and address support mobilization as needed. Clinical Responsibilities & Duties: With significant independence and latitude for action, the Care Manager serves as a liaison and patient advocate between patients and their practice team, specialists, and community agencies to assist and educate them in overcoming barriers to care. Health Home Care Managers are to: • Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees., • Provide disease-specific education and information regarding community resources., • Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system., • Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed., • Ensure diagnostic, posthospitalization, and specialty referrals have been executed and results received and acted upon as needed., • Document plan of care, patient utilization, activities, and other required information with the State and EMR., • Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended and effective, • Provide regular data to the team on patient compliance and strategies to improve patient compliance, • Participate in HH care management discipline training, • Participate in on-call activities as directed/scheduled by the Program Coordinator, • Participate in regularly scheduled team meetings as prescribed by the practice's policy, • Participate in cultural competency events and training appropriate to job duties, • Assisting patient and family in developing service plan goals, • Frequent nonmedical management coaching, education, follow-up visits and phone calls to patients to monitor progress and identify new barriers or concerns, • Assisting with financial or other social issues that may provide barriers to patient compliance, • Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance, • Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid), • Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations., • The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services, • Excellent communication and team skills including the ability to form strong collaborative interdisciplinary partnerships across care settings, • Sound computer knowledge and skills including an aptitude for using health information technology to guide activities, • Ability to work independently and meet deadlines. Creativity and strong organizational skills Pay: $20.00 - $28.00 per hour Expected hours: No less than 15 per week

Job Description Who We Are iLABS is an innovation-focused, full service, global beauty company with proven track record for award winning formulas and product development. The art and science of innovation is in our DNA. Through our worldwide network of talented chemists, scientists and creatives, we bring authentic innovation and cutting-edge technology to every product we design. The Way We Work Whether you’re an established brand or an indie start-up, our team of beauty industry professionals nurture your project through each phase of development, from concept to finished goods. We take the time to understand your goals through access to cutting-edge technologies, raw materials, sustainable materials and the latest marketing analysis. Our dedicated team guides your vision, ensuring your product takes center stage in a crowded market. Job Summary We are seeking a Chemist II to join our R&D team, focused on creating personal care, skincare, hair care, and color cosmetics. They would develop and test new products, solve technical issues, and ensure they meet industry standards. They will lead and mentor junior chemists, help scale products for manufacturing, manage lab documentation, and support project management. Additionally, they will contribute to improving lab processes and managing raw material data. Responsibilities • Formulate personal care, skin care, hair care and/or color products, • Perform necessary research, test products and troubleshoot, • Supervise and mentor junior level chemists, • Adhere to a cGMP environment, document and follow lab procedures with attention to detail, • Attend cosmetic seminars and meetings, • Attend relevant internal meetings and provide reports, • Attend scale-up and manufacturing, • Assist R&D leaders with various tasks, including the following:, • Project management support, • Customer calls support, • Lab procedure and specifications, • Raw material data management, • 6+ years of previous makeup, OTC and/or skincare formulation experience, • Bachelor’s degree in Chemistry, Biochemistry, Chemical Engineering or related field, • Master’s degree in Cosmetic Science or related field, preferred, • Ability to supervise and mentor chemists, • Extensive knowledge of formulation science, • Strong time and project management skills, • Knowledge of rules and regulations (FDA, CTFA, PCPC) for formulation, • Knowledge of current Good Manufacturing Practices (cGMP), • Knowledge of and ability to assist in scale-up and manufacturing process, • Strong problem-solving skills, • Strong communication skills, both written and verbal, • Comprehensive Health Benefits package (Medical, Dental, Vision, Life, AD&D), • Competitive 401(k) match with immediate vesting, • Paid time off (Vacation, Sick, Holiday, Summer Fridays), • Monthly birthday celebrations + other fun activities!, • Daily subsidized meals iLABS (Innovation Labs) Inc. is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Director of Human Resources Full Time/Professional Woodcliff Lake, New Jersey Company Overview Hudson Technologies (NASDAQ: HDSN) is a publicly traded company that is committed to providing products and services that reduce greenhouse gas emissions, increase energy efficiency, and promote sustainability to encourage understanding and ensure future generations inherit a healthy planet.. Is environmental sustainability a core value of yours? Do you want to help drive the strategic transformation of a mid-sized technology company? Then Hudson Technologies is the place for you! Hudson Technologies is one of the largest refrigerant reclaimers in North America and is a technology leader in refrigeration energy efficiency solutions. Hudson Technologies has offered sustainable solutions to the HVACR industry for over 30 years. We are in the process of transforming the company to broaden the reach of our unique capabilities. Be a part of the team that makes this happen! Position Overview We are seeking a strategic and experienced Director of Human Resources to lead and elevate our HR function. Reporting directly to the CEO, you will serve as a trusted advisor to the senior leadership team and drive initiatives in strategic planning, talent management, employee engagement, compliance, and workforce development, ensuring that the HR programs and initiatives align with the business goals and objectives. The ideal candidate must have a strong background in HR, excellent leadership skills and the ability to thrive in a fast-paced environment. This is a full-time, on-site position at our Woodcliff Lake, NJ headquarters. Key responsibilities, include, but are not limited to: Strategic HR Leadership • Align HR strategies with business objectives in partnership with executive leadership., • Develop and implement policies, programs, and practices to support organizational goals., • Drive organizational development best practices to develop and maintain a best-in-class culture. Talent Management & Development • Lead workforce planning, talent acquisition, onboarding, and retention strategies., • Oversee performance management, learning, and development programs to enhance team capabilities. Compensation, Benefits & Payroll • Serve as a key resource to senior management and all departments on HR and payroll-related issues, providing advice and guidance as needed., • Implement a compensation strategy and structure as well as leading the development of updated job descriptions., • Plan and administer employee benefit programs., • Ensure compliance with all federal, state, and local labor laws. including workers’ compensation, wage and hour laws and equal employment opportunity laws., • Lead employee relations initiatives, recognition programs, and the timely updates to and the revision of the employee handbook. Team Leadership • Manage, mentor, and develop an HR team of five professionals. Required skills and experience: • Bachelor’s degree in human resources, business administration or a related field., • SHRM-SCP or SPHR certification preferred., • 10+ years of progressive HR experience, with at least 3 years in a leadership role., • Demonstrated success leading HR functions in a high-growth or fast-paced environment., • Expert knowledge of HR policies, practices and laws., • Experience supporting operations in multiple states is a plus., • Strong financial management skills, including experience managing payroll, benefits and other HR-related P&L expenses., • Excellent communication (verbal and written) and analytical skills., • Proficient in all Microsoft applications., • Demonstrated ability to work collaboratively with other departments and senior leaders., • Ability to maintain confidentiality and discretion in sensitive matters., • Good time management skills, organization and attention to detail., • Innovative thinker – ability to work with management staff to recognize issues and other creative solutions. Culture At Hudson Technologies, you’ll find a supportive community where each person helps each other to be their best self. Our future success is being built today by every one of our employees and their recommendations for improvement. Reclaiming the Future Together. Mission Hudson Technologies is committed to providing products and services that reduce greenhouse refrigerant emissions, increase energy efficiency, and promote sustainability to encourage understanding and ensure future generations inherit a healthy planet. Vision Improving environmental quality and promoting a healthier planet through the sustainable recovery and reuse of natural resources. Benefits Overview We offer competitive market-based compensation, with a bonus based on company and individual performance. Benefits include medical/dental/vision/RX, 401(k) plan with company match, generous PTO plan Hudson Technologies is proud to be an Equal Opportunity Employer

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. As a Welder (Combination), you will apply standard welding procedures and techniques to optimize Flux Cored Arc, Stick, MIG, TIG, and plasma welding processes on various metals, including steel, stainless steel, aluminum, and nickel. Reporting to the Operations Manager, you will contribute to high-quality production by following established protocols, ensuring precision, and maintaining a safe working environment. You Will: \n • Pass ASME coupon tests and obtain ASME Certified Combination Welder status.\n, • Weld using MIG, TIG, and Stick processes and utilize Quality Assurance instruments.\n, • Read and interpret blueprints, ensuring accurate and compliant welds.\n, • Lift up to 25 lbs and work with arms/hands overhead.\n, • Demonstrate manual dexterity, arm-hand steadiness, and finger dexterity to manipulate small components accurately.\n, • Maintain near vision capabilities for close-up detail work.\n, • Stand or sit for extended periods as required by the task.\n\n You Have: \n • Mechanical aptitude and the ability to use hand and power tools.\n, • Basic English comprehension (read, write, communicate).\n, • Experience handling light-to-average weight parts.\n, • Willingness to follow instructions, participate in training programs, and adapt to changing assignments.\n, • Commitment to safety practices and adherence to 6S principles.\n, • Ability to work independently or as part of a team.\n\n The expected salary range for this position starts at $30.96 and will achieve $34.93 after 1 year of service, as long as job performance meets or exceeds expectations. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. \n • Competitive compensation based on your skills, qualifications and experience\n, • Comprehensive medical and dental coverage, retirement benefits\n, • Family building benefits, including paid maternity/paternity leave\n, • 10 paid holidays and Paid Time Off\n, • Continued professional development opportunities and educational reimbursement\n, • Additional perks such as fitness reimbursements and employee discount programs\n How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

The Quality Manager position, based in Montvale, NJ will be responsible for: \n • Supporting quality engineering requirements for new product development activities\n, • ISO certification and ongoing maintenance of the Quality Management System \n, • Driving a culture of quality using continuous improvement methodologies (Lean Six Sigma)\n, • Function as primary liaison for various customers in order to resolve quality issues, ensure appropriate flow down of quality requirements, communication, and ensure customer satisfaction, \n\n Essential Duties & Responsibilities: \n • Implement and maintain a quality management system (QMS) via ISO 9001 certification.\n, • Provide quality coaching to staff, peers, associates and management team, enhancing skills in efficient execution of procedures to drive improved customer satisfaction.\n, • Timely problem identification & resolution of production line work stoppages to support customer on time deliveries.\n, • Manage teams in areas of quality management in a diversified manufacturing environment.\n, • Represent Quality Engineering on new product development teams and smoothly transition new designs into production.\n, • Support Business Unit financial objectives through management of the Cost of Non-Conformances (Scrap/Warranty).\n, • Communicate with customers and vendors on quality issues. Form positive/productive relationships based on data and continual improvement.\n, • Coordinate customer evaluations for reported product failures or other complaints and assist in corrective action.\n, • Coordinate internal quality audits and report status of QMS compliance to management.\n, • Participate on cross-functional teams to implement Operational Excellence Initiatives (6 Sigma, Continuous Flow Manufacturing, 5S, Kaizen, etc.\n, • Provide status of internal and external corrective actions, ensure responses are adequate to prevent recurrence of nonconformance and report progress to management.\n\n Qualifications: \n • The ideal candidate will be a strong problem-solver who is ready for the next level in his/her career and has a desire and aptitude to grow into a senior-level managerial role. \n, • Proven team player who has demonstrated capabilities in the following areas: excellent communication, interpersonal skills, well developed problem-solving skills; manufacturing process controls; solid organizations skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization.\n, • Ability to work well under pressure, multi-task and meet deadlines.\n, • The right person will be ambitious and flexible who wants to learn and grow professionally.\n, • Strong computer skills are a must, to include: Word, Excel, PowerPoint, Microsoft Project. \n, • B.S. degree in Mechanical, Industrial, Manufacturing, or Quality Engineering\n, • Minimum 5 years' experience as a Senior Quality Engineer or Quality Manager in a manufacturing environment required; Experience in metals manufacturing is a plus.\n, • ISO Internal Auditing is a plus.\n, • Six Sigma and Lean Manufacturing experience are a plus. \n\n Compensation Employee Type: Salaried Salary Minimum: $110,000 Salary Maximum: $140,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

Job Description • We have an opening for a full time WAREHOUSE/DELIVERY position., • Location: Pfizer - 401 N Middletown Road, Pearl River, NY 10965 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 8:00 am - 5:00 pm. More details upon interview., • Requirement: Previous shipping experience preferred. Preference for knowledge or international shipping., • Perks: Willing to train! Paid healthcare after probation! Paid holidays! No weekends or nights!, • Fixed Pay Rate: $20.00 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1456352. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Performs functions in warehouse involving receiving, picking, pulling and loading of materials in a safe manner. Drives company vehicle to transport products, supplies, mail and cash to and from specified destinations. Essential Duties and Responsibilities: • Withdraws merchandise and supplies from the warehouse., • Verifies load against products ordered; prepares delivery tickets or shipping papers when applicable., • Loads products, supplies, mail and cash onto vehicle; drives to designated locations; unloads truck, and distributes delivered items as instructed; picks up product, supplies and cash funds to be returned to branch or designated location; obtains and approves receipts or delivery slips; returns to warehouse and unloads vehicle distributing items as directed., • Collects empty containers and unsold merchandise for return to warehouse and/or disposal., • Monitors product usage; makes adjustments to control inventory turns., • Ensures proper handling of perishable products; maintains refrigeration of food and beverages., • Maintains security of cash and property by locking unattended vehicle, securing funds in a locked safe, and securing keys and vehicle at end of shift., • Unloads and cleans trash from vehicle; performs daily vehicle operative checks; maintains truck log according to state and federal regulations; reports vehicle problems; secures keys and vehicle., • Performs the job safely while adhering to company safety standards., • Performs other duties as assigned. Qualifications: • Must have experience with forklift and power jacks. Valid driver's license required based on vehicle to be used according to state or federal requirements. Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description At Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to deliver Polestars premium brand experience to our customers across their shopping journey. Let us describe the challenge we offer The Customer Experience Manager will lead, manage, and develop the Polestar Customer Experience team to deliver high quality performance and a first class, personal, experience for our current and future customers across the shopping and ownership journey. You will be the ambassador for the Polestar brand, and our vision of a sustainable future. The team includes Customer Experience, 24/7 support, Leads Concierge, Roadside Assistance, Customer Advocacy, and Service Point (parts & service) Support. The ideal candidate will be passionate about what the future of customer experience looks like in a digital and convenience driven world and be willing to think outside of the box to identify and develop improvements to our processes. What you’ll do • Manage and oversee a team of customer experience agents who focus on the consumer facing products and services (customer support, roadside assistance, customer advocacy, etc.), • Support the implementation of new product, services, and processes within Customer Experience to agreed quality and timeframe, • Deliver Customer Experience services within agreed budgets, service levels, KPIs, and business targets, managing all vendors and contract relationships, • Manage the day-to-day scheduling, motivation, briefing, performance management, coaching and development of the Team Leaders to support the achievement of the required Customer Experience objectives to brief, quality, timeframe, and budget, • Ensure white glove levels of service while building and maintaining friendly and professional relationships with customers, • Monitor and maintain a high level of customer satisfaction, based on NPS and CSAT, and conduct root cause analysis with Team Leaders, HQ/Markets, and wider business as required, • Work closely with support functions in HQ/Markets and wider business as required and interface with Senior Management and Stakeholders, • Input and production of required reports for Senior Management and Stakeholders, • Support forecasting and capacity management through forward planning at the team and department level. Encompasses attendance, retention, all Customer Experience channels managed and roster management, • Oversee telephony call, skill routing and case management plans, • Review and interpret management information, performing analysis with a view to predicting and proactively improving Customer Experience productivity and success rating, • Be the customer “advocate” to the North America / HQ digital teams, • Participate in regular, proactive, reviews of operational processes, aimed at developing efficiencies that will support the growth of the business in terms of both revenue and customer service, • Participate and ensure quality calibrations with HQ Quality Manager and Team Leaders are conducted, • Plan and oversee all Customer Experience team training and ongoing development (Induction, Product, Process, Systems, Communication Skills, HR Policy and Job related) Who you are • 5+ years of proven management experience, • Previous experience working within a Contact Center or Outsourcing Operation/Service/Sales, • Strong understanding of the needs of a premium customer preferably working for a luxury automotive OEM or other luxury retailer, • Experience leading and motivating teams to reach set goals & KPIs, • You are passionate about the EV industry and clean technology, • Possess a customer centric-minded approach to deliver a white glove experience to customers, • Energetic and have a results orientated/passion to succeed, • Strong interpersonal skills and a proactive approach to problem solving People at Polestar We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility. We are an electric performance brand, determined to improve the society we live in. Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled. Are you ready for the journey? Which is electric by the way... #LI-ES1

Job Description At Polestar, we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to be the primary point of contact with our customers and be the ambassador of Polestars premium brand experience. About Polestar Polestar is an electric performance car brand, determined to improve the society we live in by driving the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars, each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence. Is this you? If you are interested in joining the Polestar family, don't wait to submit your application. We apply a continuous selection process, and the job post will be open until the position is filled. This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at Polestar and take ownership of the customer journey and resolution of customer inquiries. This person will be responsible for providing our customers with support through various channels including phone, email and chat. What you’ll do • Brand advocate and consumer-centric individual who will strive to provide best-in-class experiences for our consumers., • Work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey, • Manage inbound communications for product, service, leads and support requests, • Receive and respond to customer communications, cases, or chats through to resolution, • Work with Polestar Spaces & Service Points to ensure seamless communication for all involved parties, • Follow up with current customer product, service, and support inquiries, • Build and maintain professional relationships with our customers throughout their experience, • Resolve and handle incoming customer advocacy cases through to resolution escalating to the appropriate team member where necessary, • Deliver a white glove customer experience through all available methods of communication, • Stay up to date on Polestar news, product and software Who you are • Associate degree or higher, • Previous experience in call center environment, automotive, luxury retail or sales is highly desirable, • Fluency in English required, Bilingual is a plus!, • You have a passion for customer experience and being the ambassador of a brand, • Tech savvy with knowledge of call center and telephony systems. Salesforce experience a plus., • You have excellent verbal and written communication skills, • You are an agile learner and comfortable with technology, learning new tools, and able to work with a variety of content areas/teams., • Proven project management skills, stakeholder management, time management, and prioritization when managing multiple projects., • You have attention to the details, and thrive in an ever-evolving work atmosphere People at Polestar We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility. We are an electric performance brand, determined to improve the society we live in. Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled. Are you ready for the journey? Which is electric by the way...