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  • Host / Hostess
    Host / Hostess
    6 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Assistant manager( Chinese fluent)
    Assistant manager( Chinese fluent)
    6 days ago
    $25–$35 hourly
    Full-time
    Bensonhurst, Brooklyn

    🏢 WE’RE HIRING: ASSISTANT PROPERTY MANAGER | BROOKLYN, NY Alvic Property Management is looking for a motivated, organized, and people-oriented Assistant Property Manager to join our growing team in Brooklyn. 📍 Brooklyn, NY 💼 Full-Time | In-Office 🏢 Residential Property Management This is a hands-on role supporting the Property Manager with the day-to-day operations of residential buildings. The ideal candidate is highly organized, responsive, professional, and comfortable communicating with residents, Board members, vendors, supers, and building staff. 🇨🇳 CANTONESE CHINESE IS A MUST Strong Cantonese communication skills are an essential requirement for this position. The Assistant Property Manager will regularly communicate with Chinese-speaking residents, Board members, and other building contacts. The ability to communicate clearly and professionally in Cantonese is extremely important. WHAT YOU’LL DO: • Support the Property Manager with daily building operations, • Communicate with residents and respond to questions and requests in a professional and timely manner, • Communicate with Cantonese-speaking residents and Board members in their preferred language, • Help coordinate maintenance requests, repairs, vendors, and building staff, • Follow up on open issues and make sure requests are properly resolved, • Assist with resident communications, notices, inspections, and building documentation, • Help maintain accurate records and track outstanding tasks, • Coordinate with supers, contractors, and vendors as needed, • Assist with move-ins, move-outs, violations, and other property management activities, • Support the Property Manager with Board communications and meetings, • Help ensure that resident concerns and building issues are followed through to completion, • Assist with administrative and organizational tasks related to multiple properties WHAT WE’RE LOOKING FOR: • Previous experience in property management, real estate, office administration, or a related field, • Fluent Cantonese Chinese — REQUIRED, • Strong English communication skills, • Excellent communication and customer service skills, • Highly organized with strong attention to detail, • Ability to multitask and prioritize in a fast-paced environment, • Proactive approach and excellent follow-up skills, • Professional, reliable, and comfortable dealing with residents and vendors, • Ability to work independently while supporting a team, • NYC residential property management experience is a strong plus, • Experience with property management software is a plus WHAT WE OFFER: • Full-time, in-office position in Brooklyn, • Competitive compensation based on experience, • Opportunity to grow within a growing property management company, • Hands-on experience across residential property management operations, • Professional and collaborative work environment WHO WE’RE LOOKING FOR: We’re looking for someone who takes ownership, communicates well, stays organized, and genuinely enjoys helping people. If you are fluent in Cantonese, have strong interpersonal skills, and are interested in building a career in residential property management, we’d love to hear from you. 📩 TO APPLY: Please send your resume and a brief summary of your relevant experience, including your Cantonese and English language proficiency. Know someone who would be a great fit? Tag them or share this post! #Hiring #AssistantPropertyManager #PropertyManagement #BrooklynJobs #NYCJobs #RealEstateJobs #Brooklyn #NowHiring #Cantonese #CantoneseSpeaking #ChineseSpeakingJobs #PropertyManagementJobs

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  • Deli Clerk (Experienced)
    Deli Clerk (Experienced)
    16 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    Job Summary We are looking for an energetic, customer-focused Experienced Deli Clerk to join our full-time team in East Harlem! In this role, you will provide exceptional service at our deli counter, operate specialized equipment safely, prepare fresh foods, and ensure our display cases are stocked, appealing, and pristine. If you have prior experience working in a grocery deli or food service environment in NYC and thrive in a fast-paced neighborhood setting, we want to hear from you! Key Responsibilities • Customer Service: Warmly greet customers, take custom orders, and slice meats and cheeses to exact customer specifications., • Food Preparation: Prepare fresh deli items, including salads, hot meals, sandwiches, and catering trays, adhering to strict food quality and taste standards., • Product Management: Keep deli cases fully stocked, rotated (FIFO), neatly arranged, and properly tagged with accurate pricing., • Equipment & Maintenance: Safely operate, clean, and sanitize commercial deli slicers, scales, fryers, ovens, and food preparation tools., • Sanitation & Compliance: Maintain a spotless workstation following NYC Department of Health codes, food handling standards, and store safety policies., • Inventory Control: Monitor product freshness, track waste, and assist with receiving and stocking deli shipments. Qualifications & Requirements • Experience: Minimum 1–2 years of experience in a supermarket deli or food service setting required., • Food Safety: Deep knowledge of safe food-handling standards., • Skills: Strong customer service orientation, basic math skills for weighing/pricing items, and comfort using commercial deli slicers., • Physical Requirements: Ability to stand for long periods, perform repetitive hand/wrist movements, lift up to 40 lbs, and work in walk-in coolers and freezers., • Availability: Full-time open availability, including weekends and holidays. Benefits • Competitive pay ($17.00 – $19.00/hr), • Employee store discount, • Consistent full-time scheduling, • Convenient access via public transit (Subway / Bus) Schedule • 8-hour shifts, • Day / Evening shifts, • Weekend and holiday availability required How to Apply: Call the number on Google, or drop off your resume in person at the office!

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  • Retail Sales Associate
    Retail Sales Associate
    29 days ago
    $18 hourly
    Full-time
    Manhattan, New York

    CityHats Full-Time Sales Associate Location: CityHats – 55 E Houston Street, New York, NY Position: Sales Associate Employment Type: Full-Time Schedule: Weekend availability required Pay: $18 per hour starting Job Overview CityHats is looking for a friendly, dependable, and motivated Full-Time Sales Associate to join our team at our Houston Street location in Manhattan. As a CityHats Sales Associate, you will work directly with customers to help them find the right hats, styles, sizes, and fits while providing an enjoyable and welcoming shopping experience. We are looking for someone who is comfortable working in a fast-paced retail environment, takes pride in providing excellent customer service, and works well as part of a team. This is a full-time position and applicants must have weekend availability. This position involves being on your feet for extended periods, assisting customers throughout the store, maintaining merchandise and displays, and helping with the day-to-day operation of the store. Duties & Responsibilities Greet customers and provide friendly, attentive customer service. Assist customers with selecting hats based on style, size, fit, color, and personal preference. Develop strong knowledge of CityHats merchandise, brands, products, sizing, and inventory. Answer customer questions and make product recommendations. Operate the point-of-sale system and accurately process cash, credit card, and other transactions. Maintain an organized, clean, and visually appealing sales floor. Restock merchandise and organize inventory as needed. Assist with receiving, unpacking, tagging, and organizing new merchandise. Help maintain the cleanliness and overall appearance of the store. Work cooperatively with other sales associates and management. Follow store policies and procedures regarding sales, inventory, security, and customer service. Assist with opening and closing responsibilities when assigned. Help prevent merchandise loss by remaining attentive to the sales floor and following store security procedures. Perform other reasonable store duties as assigned by management. Qualifications Must be available to work full-time. Weekend availability is required. Previous retail, sales, or customer service experience is preferred, but motivated candidates who are eager to learn are encouraged to apply. Strong communication and interpersonal skills. Friendly, professional, and comfortable speaking with customers. Reliable, punctual, and able to work well as part of a team. Willingness to learn about hats, fashion, brands, sizing, and product features. Ability to work in a fast-paced retail environment and handle multiple responsibilities. Ability to stand and walk for extended periods, including shifts of up to approximately 10 hours. Ability to regularly move, organize, and restock merchandise. Must be able to reliably commute to our Manhattan location. Flexibility to work weekends, holidays, and varying shifts based on store needs. Must be able to follow company policies and instructions from store management. Must be eligible to work in the United States. Must be able to complete any lawful pre-employment screening required for the position. What We’re Looking For We are looking for someone who is not only capable of making sales, but who will also be a dependable member of the CityHats team. The ideal candidate is reliable, punctual, approachable, responsible, willing to learn, and comfortable interacting with a wide variety of customers. We want someone who takes initiative, contributes to a positive store environment, and understands the importance of showing up consistently and working as part of a team. Knowledge or interest in hats, streetwear, fashion, or retail is a plus, but a strong attitude, reliability, and willingness to learn are equally important. Pay: From $18.00 per hour Work Location: In person

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  • Retail Manager and Assistant
    Retail Manager and Assistant
    2 months ago
    $10–$20 hourly
    Full-time
    Botany Village, Clifton

    This is more than a traditional retail position. You will work closely with management to help oversee the day-to-day operations, sales, customer experience, inventory, merchandising, and overall appearance of the boutique. The ideal candidate is someone who can confidently interact with customers, keep the store running smoothly, and step into a leadership role when needed. 🖤 Responsibilities • Assist with opening and closing the boutique, • Support management with daily store operations, • Greet customers and provide an elevated, personalized shopping experience, • Assist customers with styling, sizing, and outfit recommendations, • Operate the POS system and process purchases, returns, and exchanges, • Help meet daily and monthly sales goals, • Organize, restock, tag, and receive inventory, • Maintain an organized and visually appealing sales floor, • Keep fitting rooms, displays, and the boutique clean and presentable, • Assist with merchandising and creating eye-catching displays, • Help monitor inventory and identify products that need to be restocked, • Assist with training and supervising team members when needed, • Help enforce store policies and maintain a professional environment, • Assist with social media content, product launches, promotions, and events, • Help prepare the boutique for special events, drops, and sales, • Handle basic customer concerns professionally and escalate issues when necessary, • Communicate daily updates, sales activity, inventory needs, and other important information to management, • Take initiative to identify ways to improve the store and customer experience 🎀 The Ideal Candidate We’re looking for someone who is: • Fashion-forward and trend-aware, • Confident and outgoing, • Extremely reliable and punctual, • Organized and detail-oriented, • A strong communicator, • Naturally personable and comfortable talking to customers, • Sales-driven and motivated by goals, • Able to multitask in a fast-paced environment, • Comfortable taking direction while also being able to work independently, • Professional, polished, and brand-conscious, • Comfortable using POS systems and basic technology, • Social-media savvy and comfortable occasionally appearing in content, • Available to work weekends and during special events when needed

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