Technical communication jobs in Plano, Texas - Page 11Create job alerts

Job Description Project Manager – Energy Management / Building Automation Job Type: Full-Time (Salary + Incentives) Department: Operations Overview We are seeking an experienced Project Manager to oversee the delivery of energy management and building automation projects. This role is responsible for planning, coordinating, and executing project installations within budget, scope, and timeline. The ideal candidate will bring strong leadership, organizational skills, and hands-on experience managing both field and office aspects of project delivery. Key Responsibilities Project Leadership • Oversee all phases of assigned projects, from turnover through closeout., • Manage and delegate work to Assistant Project Managers and field technicians., • Coordinate subcontractors, ensuring quality and on-time execution., • Maintain strong communication with clients, contractors, and internal teams., • Supervise and support technicians; provide on-the-job training when needed., • Ensure company tools, vehicles, and equipment are maintained properly., • Maintain project schedules and manpower forecasts., • Track project budgets, revenue projections, and billing forecasts., • Prepare and manage project documentation, including submittals, RFIs, and change orders., • Assist clients with system navigation and basic technical support (scheduling, trend analysis, reports, etc.)., • Ensure all project requirements are met for final acceptance and funding., • Support engineering and sales needs by routing requests through proper internal channels. Qualifications • High school diploma or equivalent required; degree in business management or related field preferred., • Previous construction or technical field experience (technician, project management, or similar)., • Knowledge of energy management or building automation systems preferred., • Proficiency in Microsoft Office; familiarity with project management software a plus., • Strong communication skills, written and verbal., • Highly organized, detail-oriented, and able to manage multiple priorities., • Professional presentation and punctuality are essential. Work Environment • Approximately 80% field-based, 20% office-based., • Active, hands-on role with a balance of project oversight and administrative responsibilities. Benefits • Healthcare, dental, and vision insurance options, • Life insurance options, • Paid time off (PTO) and company holidays

Job Description Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that have held women of color back from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful, but will forever change the standards of the beauty industry. Description Being a Trainer at Pressed Roots, means that you have mastered the art of textured hair. Pressed Roots is a place where everyone is passionate about making everyone around them feel seen, beautiful, and comfortable. This includes their coworkers and their clients. Our Trainers at Pressed Roots are guiding and leading our stylist in serving up the best silk blowouts in town, while also providing a professional, memorable, luxury experience. Key Responsibilities Training & Education • Lead stylist cohort training at the Plano Training Center, covering technical hair skills, product knowledge, and salon operations (including Barbicide protocols, The Tab system, and sanitation best practices)., • Conduct quarterly technical audits in collaboration with leadership to ensure all stylists maintain service standards., • Develop and facilitate ongoing education classes tailored to stylist needs, partnering with the Training Department to refine curriculum., • Work closely with shop leadership to address and de-escalate hair quality concerns, providing hands-on coaching and up-training as needed., • Participate in all scheduled meetings and training sessions hosted by the Training Department, maintaining alignment with company standards., • Serve as a technical expert and mentor, educating team members on best practices for textured hair care while ensuring integrity and quality in services., • Provide real-time feedback to stylists, supporting their professional growth and skill development., • Act as a liaison between the leadership team, recruiting team, and stylist team, ensuring consistent communication and feedback., • Lead by example, upholding Pressed Roots policies, methodology, and culture, including adherence to dress code, time and attendance, and company values., • Maintain all Master Stylist skill sets and responsibilities, including:, • Providing exceptional customer service, even in challenging situations., • Maintaining a positive and professional attitude at all times., • Adhering to TDLR safety and cleanliness standards, ensuring proper sanitation of workstations, tools, and client areas., • Demonstrating reliability and punctuality, arriving early and fully prepared for cohort trainings., • Valid Texas cosmetology license, • Must always effectively and consistently use the Pressed Roots Method to produce Silk blowouts at Pressed Roots, • Must work at least 30 hours per week on average, • Allow new stylists to shadow you, • Help educate on the Pressed Roots Method, • Ability to stand for extended periods (up to 9 hours)., • Ability to perform repetitive hand and wrist motions to demonstrate styling techniques, such as holding and manipulating blow dryers, round brushes, flat irons, and scissors., • Ability to lift and carry objects weighing up to 20 pounds., • Ability to reach overhead to perform styling & cleaning tasks., • Ability to bend, stoop, and kneel to access styling tools, assist customers/staff, and/or maintain Studio cleanliness. Pressed Roots is committed to providing reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of this job. If you need accommodation to perform these duties, please let us know. Benefits Master Trainers at Pressed Roots enjoy: • Competitive Pay – Starting at $20/hour with opportunities for increases based on performance., • Paid Time Off (PTO) – Earned time off to recharge and reset., • Tips & Commission Potential – Additional earning opportunities based on service performance., • Bonus Opportunities – Performance-based incentives and rewards., • Health Insurance – Comprehensive coverage options for full-time employees., • Paid Training – Continuous education and hands-on learning opportunities., • Career Growth & Advancement – Clear pathways to leadership roles., • Referral Program – Earn bonuses for referring top talent., • Professional Development Support – Access to ongoing education and industry-leading training.

Job DescriptionFounded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. We are looking for an experienced Healthcare Construction Manager to lead complex, greenfield, brownfield, TI, and renovation projects for Free Standing Emergency Rooms/Urgent Care and other healthcare environments. This role will be responsible for overseeing large-scale healthcare construction projects from initiation through closeout. The ideal candidate will have a strong background working within active healthcare environments and a deep understanding of healthcare-specific construction regulations, processes, and challenges. LOCATION: Multi-state travel required, 50-60%, Remote basedResponsibilities • Manage approximately 5-7 new construction projects nationally by providing project and technical leadership from pre-construction planning to construction process through punch list and successful handoff to Facilities., • Leads construction management of new projects to include preliminary site visits, General Contractor bid walk, General Contractor selection, permitting, on site construction inspections, and overall project schedule management., • Prepare and track all required construction and project administration documents and tasks for Director of Construction approval., • RFP / GC bidding process and negotiation of construction and vendor contracts., • Provide direction to General Contractor and sub-contractors as needed. Set achievable targets and objectives to successfully complete projects on time, on budget, and with world class quality and craftsmanship., • Review and recommend for payment processing General Contractor Pay Applications., • Receive and process all vendor invoices, • Communicate project status to key stakeholders regularly via approved communication channels and standards., • Provide project site inspections and coordinate Punch Walk with General Contractor; ensure successful completion of any outstanding Punch List items., • Management of closeout documentation; Certificate of Occupancy, as-built drawings, final lien waivers, warranty information.Required Skills, • Bachelor’s degree required in Construction Management, Engineering, Architecture, or a related field., • Detailed knowledge of Healthcare construction industry, terminology, codes, and design disciplines, as well as the strong ability to read, understand, and apply construction standards to construction plan sets., • 5-10 years Construction Management in the Healthcare sector, • Willingness to travel upwards of 50-60% nationally., • Ability to function well in a fast-paced environment with a high sense of urgency and minimal supervision., • Proficient in time, organization, and project management with ability to manage multiple projects at one time., • Understanding of construction software platforms.

Job Description Are you energized by guiding complex technology programs to deliver measurable business outcomes? Do you thrive in fast-paced, Scaled Agile environments, aligning cross-functional teams to drive enterprise-level initiatives? Does it excite you to turn strategic technology visions into tangible solutions that transform how organizations work? If this sounds like you, Torq is the place to be. We're on the lookout for experienced technical project managers who can lead large-scale technology initiatives at our clients, bringing structure, visibility, and momentum to complex programs. Our team tackles challenging enterprise projects daily from digital transformation efforts to major platform implementations, and we need leaders who can help turn ambitious goals into results. In this role, you won't just be tracking timelines and tasks. You'll be rolling up your sleeves to dig into the context of the space, bridging the gap between business and technology teams, and facilitating alignment across product, engineering, and operations to ensure delivery excellence. We're looking for consultants who can thrive in dynamic environments, manage multiple stakeholders, and deliver value at every stage of the project lifecycle. What You Could Be Doing: While every project we work on is different, below is a high-level overview of some of the responsibilities/hats you may wear while in our Transform practice: • Collaborate with business stakeholders from sales, marketing, product, and operations teams to document project requirements and ensure alignment with business objectives., • Work cross-functionally with IT and digital teams to identify and implement efficient solutions that meet project goals., • Ensure project deliverables meet quality standards through thorough planning, risk management, and adherence to best practices., • Develop and track KPIs and metrics that add business value, providing clear insights and actionable recommendations to stakeholders., • Simplify complex project details into a compelling narrative that can be effectively communicated to stakeholders, including high-level executives and leaders. When you join our team, you're a consultant first. This means there are core skills we expect out of each of our team members. These include: • Ideally 5+ years in Consulting, Project Management, or leading large-scale technology initiatives, • Minimum of a 4-year degree, • Experience working in Scaled Agile environments (SAFe, LeSS, or similar frameworks), • Ability to collaborate with both technical teams (IT, engineering, product) and business stakeholders to ensure alignment and drive outcomes, • Strong problem-solving and analytical skills to assess challenges and identify actionable solutions, • Excellent communication skills, with the ability to translate complex technical concepts into clear, business-friendly language, • Ability to manage ambiguity and navigate complex enterprise environments with multiple stakeholders, • Hands-on experience with Agile planning tools like Jira, Rally, or VersionOne, • Knowledge of software development lifecycles (SDLC), cloud migrations, or enterprise platform implementations (ERP, CRM, digital products), • Familiarity with Scaled Agile roles and ceremonies (PI planning, ART syncs, retrospectives, etc.), • Experience managing dependencies across multiple workstreams in large programs, • Technical fluency to engage with engineering teams on system impacts, integration considerations, and delivery tradeoffs, • Experience with program-level reporting, dashboards, and executive updates tailored for both technical and non-technical audiences In addition, each one of our consultants brings a unique and valuable toolbox of skills with them specific to their practice. Below are some examples of skills we are always looking to add to the team (don't worry – we don't expect you to have all of them but any of these are a plus!): • Experience with project management tools like Microsoft Project, Jira, Trello, or Asana., • Experience in developing and managing project timelines, budgets, and resource allocations., • Experience with risk management and mitigation strategies., • Working knowledge of Agile, Scrum, or other project management methodologies is a plus., • Strong understanding of stakeholder management and communication strategies., • Working knowledge of project documentation, reporting, and presentation tools such as PowerPoint, Confluence, and Excel., • Ability to navigate complex enterprise environments and familiarity with collaboration tools and platforms like Slack, Microsoft Teams, SharePoint, and Zoom. We ask our consultants to be superstars, so we treat them like it. Even better, our perks are designed for employees by our employees. We do this because we believe in delivering a compelling benefits package that puts you at the heart of our rewards. • Competitive Salary – your bank account will be smiling, • Unlimited PTO – we're serious about that work-life balance thing, • Best-in-class health/vision/dental benefits – your health is our priority, • Generous 401K options – take care of your future with us, • Paid Parental Leave - supporting you during life's biggest milestones, • Opportunity to be a key player at a highly reputable, fast-growing consulting firm Torq is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. *Note: No visa sponsorship is available for this position, all applicants must be currently authorized to work in the United States for any employer.

Job DescriptionSalary: As the Onsite Implementation program Manager you will manage the day-to-day operations and assist with strategic development of your Onsite program in conjunction with the Client, the Onsite Program Manager and with the support of a dedicated Service Delivery team and Shared Back-Office Services team. This role will lead the Onsite staffing program and all aspects of new client engagement, compliance, training, transition., transformation and associated change plan across multiple departments, spanning multiple operating units, positions and staffing variables within your clients operation. The primary focus will be on leading and executing the change management plans that maximizes Onsite leadership/recruiting, contingent employee/team, and business engagement. The role will be responsible for providing transparent progress updates to key stakeholders including reporting, metrics, and analysis against agreed outcomes and evaluating, trouble-shooting and resolving all expected and unexpected challenges. JOB DESCRIPTION Recruits, interviews and hires qualified associates Manages OnSite staffing service. Defines problems and scope parameters of full implementation or assigned components, developing solution specifications, identifying, securing and setting up needed resources in human capital, IT, office space/furniture/equipment, this will include hands on recruiting to build initial contingent work force within required time frame as necessary. Develops a management plan, budget, timetable and milestones, identifying structures of authority and processes for decision making within the implementation/components, and ultimately managing the execution of the plan and post implementation evaluation of outcomes. Plans and structures work activities for team and monitors progress and results. Facilitates discussions across multiple levels of stakeholders to identify and escalate complex problems impeding teams' delivery/progress. Creates formal networks with key decision makers. Challenges and trains team members to use a disciplined approach for driving consistent adoption of required systems, processes and methods. Fosters teamwork and adherence to new operating norms. Coach and/or Lead product/client development assignments as necessary demonstrating the agile skills, process, and tools needed for success. Acts as an escalation point to address or escalate issues as required. Mitigates project risks and ensures that all on-going work meets all regulatory compliance, safety, OSHA and audit requirements. Develops and executes plans to develop integrated work relationships with external and internal stakeholders. Works collaboratively, directly or indirectly, with clients and/or partners in those areas that interface with the company. Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team. Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same. Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager. Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments. Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes. Implementation Manager works specifically with new client sites, and as such this position requires managers to travel to those sites and stay for the duration of the implementation. To reiterate--this role is 100% travel. This is a home based position when not traveling. You will regularly work 45 to 50 hours per week, sometimes being on your feet 10 to 12 hours per day. SUMMARY The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential. A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised and persuasive communication style. Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. The scope of the job may require effective delegation to proven people. Especially routine and repetitive details should be delegated but with responsibility for follow up and accountability for timely results. While the job requires the ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business and high standards of achievement are expected in this position. The emphasis is on results, and effective systems that achieve results through and with people, rather than on the details of implementation. The job environment is flexible, constantly changing and provides growth opportunity, recognition and reward for the achievement of business results. JOB CHARACTERISTICS Sense of urgency for goal achievement Varied activities multiple, simultaneous projects Multi-tasking fast-paced environment Results focus idea generation, innovative and creative problem-solving Rapport and relationship building focused on achieving results Engage commitment of others Risk taking Action-oriented and somewhat collaborative decision-making Quick decision making in response to changing conditions Extroverted, confident, enthusiastic, persuasive Influences, stimulates others to action Collaboration focused on results Authoritative leadership based on generalist expertise, knowledge of systems Directive leadership to assure business results are achieved Delegation of details as necessary, with follow up on timeliness and quality Accountability for results experienced MSP Professional with incredibly high integrity, an inquisitive mind and a passion for excellence REQUIREMENTS Bachelor's Degree preferred 3-5+ years of Staffing and large onsite contingent team implementations experience at a similar level Relevant Experience or Degree in: Business, Finance, and IT Project Management experience PMP Certification and/or Black Belt certification, MS Project skills and experience with implementations in the staffing industry. Staffing industry experience in a similar role required Five to seven + years of business experience Bachelor's degree preferred Ability to work from home and/or in the corporate office (Addison, TX) and travel up to 50% of the time (eventually) to launch new onsite teams and provide highest level of customer success Unsurpassed level of professionalism and ability to communicate at all levels of an organization High sense of urgency with the ability to multi-task and prioritize in a fast-paced environment Ability to manage and resolve complex client situations in an effective manner Strong motivation for personal success Valid Driver License

Job Description Definition The EMS Project Manager oversees all assigned project installations, ensuring successful execution from start to finish. Responsibilities include scheduling subcontractors, performing system startup and checkout, managing technicians, and coordinating resources to complete projects on time, within budget, and in line with contract requirements. We are seeking candidates with extensive experience in the Energy Management and Building Automation industry. Responsibilities Core Responsibilities: * Utilize project management software for tracking, scheduling, and financial reporting. * Lead interoffice project turnover meetings. * Supervise and delegate tasks to assigned Assistant Project Managers. * Maintain clear and consistent communication with customers, end users, and contractors. * Coordinate subcontractors, verify quality of work, and ensure proper scheduling. * Oversee startup, checkout, and technician activities to meet project timelines and budgets. * Communicate project equipment and material needs to the EMS Operations Manager (OM). * Provide on-the-job training and keep technicians informed of project status. * Prepare corrected submittal books for Engineering to create as-built drawings. * Represent the company in all job site meetings and remain actively engaged in project execution. * Evaluate technician performance and provide feedback to the EMS OM. * Maintain accurate project schedules, manpower reports, and revenue projections. * Participate in team-building, kickoff, and project closeout meetings. * Ensure cleanliness, organization, and proper maintenance of team vehicles, tools, and equipment. * Enforce mandatory participation in company training programs. * Route all engineering and sales requests through the EMS OM for proper coordination. * Maintain a balance of approximately 80% field work and 20% office work. Administrative Responsibilities: * Oversee project billing forecasts and documentation with the Assistant Project Manager. * Coordinate subcontractor billing projections and ensure monthly billing accuracy. * Track project progress across engineering, PM, technician, material, and subcontractor metrics. * Complete all project SOV billing worksheets and verify invoices with project contacts. * Provide accounting with accurate billing data for invoice preparation. * Support ongoing learning in energy management and building automation, emphasizing self-development and team collaboration. Advanced Responsibilities: * Conduct job walks throughout project phases. * Attend project meetings to review manpower, schedules, and forecasts. * Confirm project completion for full funding and customer acceptance. * Provide basic technical support to customers, including schedules, trends, reports, audits, and system navigation. * Manage change orders, RFIs, and project logs while coordinating with accounting. * Update monthly WIP reports for the EMS OM. Qualifications / Requirements * High School diploma or equivalent required; degree in business management or related field preferred. * Prior construction experience required (technician, assistant PM, or related role). * Strong proficiency in Microsoft Office; ability to learn company project management software. * Excellent organizational, multitasking, and problem-solving abilities. * Strong communication skills, both written and verbal. * Professional, punctual, and detail-oriented with the ability to work independently and collaboratively. * Professional appearance and demeanor.

Job Description Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. We are looking for a driven and capable Junior Project Manager with experience in the construction industry to support us with the development of multiple data center projects for one of the top technology clients in the world. This is a client-facing role that requires strong interpersonal, communication and organizational skills, ability to self-direct, client representation, and an emphasis on strong project management fundamentals. Must be able to manage multiple projects concurrently and across multiple regions. A strong background in data center development, design, engineering, controls, and operational requirements is a big plus. You will play an integral role in mentoring staff, forming long-term relationships with clients and pursuing new work, including strategy development, positioning, proposing, and negotiating contracts. We are looking to bring in dedicated individuals with a passion for innovation, and talent for multi-tasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together. RESPONSIBILITIES • Versed in modern project management techniques within complex, multi-functional organizations; have an understanding and knowledge of engineering, design, procurement and contracting, safety, construction, and commissioning., • Establish a strong relationship with the client and communicate with both technical and management-level personnel., • Manage assigned work from start to close out, covering all aspects related to work delivery in order to ensure that the work is conducted in a timely and effective manner., • Prepare PowerPoint decks and present to management on progress, findings, and recommendations., • Review project plans, requirements, and specifications., • Prepare RFPs and support the process of contractor selection and contract award., • Work with contractors to establish CPM baseline schedules., • Perform resource analyses to identify potential bottlenecks and resource strain., • Identify project risks, gaps and opportunities and provide recommendations to stakeholders to mitigate the impact of these risks and take advantage of opportunities., • Facilitate, run and chair project meetings (including OAC meetings) and maintain accurate meeting minutes and action items., • Review and validate project progress, contractor pay applications and invoices., • Carry out financial and technical appraisals of project options. Perform feasibility studies, site surveys, and liaison with designers, engineers, superintendents, and construction managers as required., • Support business development efforts by contributing to strategy development, positioning, proposing, and negotiating contracts. Required qualifications: • 7:10 years of construction project management experience., • Bachelor's degree in construction, mechanical engineering, electrical engineering, project management, or a related technical field., • An excellent understanding of construction, mechanical, and electrical systems., • Strong working knowledge of pre-design and pre-construction, contract management, project delivery methods, building systems/components, and technology., • Experience developing various types of reports, targeting different audiences., • Experience in client-facing positions., • Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel., • Strong communication skills, including the ability to communicate with any audience clearly and accurately., • Master's in construction management., • BSc. Degree in Construction Engineering., • Earned Value Management experience., • Active membership in PMI, CCMA, or similar associations., • Project Management Professional (PMP) certification., • Certified Construction Manager (CCM) certification., • Primary Location: Remote., • Position: Junior Project Manager (Construction)., • Position Classification: Salary based full-time regular hours., • Travel: 25% travel expected., • Salary: $75,000.00 - $90,000.00 per year, • Microsoft Project, • Microsoft Office At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.

Job Description At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site. We are seeking a Senior Project Manager to lead a large project or multiple project efforts, which may include subcontractors, high dollar value material content and multiple resources within the Mission Critical Industry. Your responsibilities will include the management and coordination of the design, procurement, implementation, and commissioning phases of projects, including the commercial, financial, and technical success of projects ranging from $50K to $3.0M+. You will take a leadership role in developing project proposals and vetting project cost estimates. You will develop and communicate a clear understanding of the client's project goals and maintain the company's alignment to these goals, enabling your team to exceed client expectations and budgeted profitability. As a Project Manager, You Will: • Lead Proposal Development – Participate in proposal scope, schedule, and cost estimates, as well as Project Management methodology and project pricing and structure. Prepare for a successful handoff from Business Development., • Manage Client Communication – Ensure effective communication between the client, the project team, Business Development, and the management team at all phases of the project. Be effective at resolving scope, schedule and cost issues as they arise., • Project Schedule and Plan – Develop the project labor resource plan and procurement plan to meet the client's schedule objective and project cash flow requirements., • Drive Scope – Maintain firm control of scope and compliance with specifications and contract requirements. Ensure that scope is well defined and communicated, and proactively obtain any required Change Orders, develop additional scope opportunities which may serve the client's objective., • Maintain Cost – Develop and maintain project cost budgets and reports; manage estimated cost at completion, earned value, and contingency. Forecast monthly project costs avoiding cost overruns., • Lead the Project Team – Lead the project team in achieving the project tasks and milestones on schedule and under budget. Work closely with the Operations group to ensure that the right resources are assigned to the project at the optimal time. Communicate project progress to the team and to the client and be an effective advocate for the project team. Identify project risks in advance and mobilize the necessary resources to mitigate risks., • Present regular project activity and financial updates on projects to large audiences of customers and/or internal associates/management/Executives, • Become proficient in the extensive use of the E TECH GROUP PMO Methods, Tools and Process specific to project management standards, • Participate in the implementation of new project management tools that will be utilized across the enterprise, • Develop a strong level of understanding of E TECH GROUP's Project Management Life (PMLC) Cycle Stages., • BS Engineering degree or equivalent education/experience background, • At least 3 years of dedicated project management experience or 5+ years in a project engineering environment, • Proficient in the utilization of project management principles, methods, and tools., • Ability to implement Project Management Institute (PMI) based standards into the E TECH GROUP culture, and serve as a mentor to other associates, • Proven project leadership on difficult projects, applications, solutions, and situations, • Proven performance in a stressful environment, • Excellent oral and written communication and presentation skills, • The ability to utilize technology to lead geographically dispersed project teams., • Experience managing contracts and/or subcontractors., • Experienced in the use of project management software such as MS Project., • Familiarity with industrial controls projects., • Experience with project budget / fiscal accountability, • A DNA comprised of collaboration and teamwork., • Controls Engineering background., • Experience with true design projects (EOR)., • PMP Certified preferred, • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry., • Prompt enrollment into Medical, Dental, and Vision benefits., • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off. #LI-CC1

Job Description Job Title: Technical Program Manager (TPM) Reports to: Director of Software Products GENERAL SUMMARY We are seeking a highly skilled, experienced Technical Program Manager (TPM) to drive innovation and alignment in a complex team environment including BSF team members and software development partners. As a BSF Technical Program Manager (TPM), you will serve as a member of the cross-functional development team responsible for maximizing value creation for software product customers. The virtual project team includes SMEs from other divisions, Technical Leads, UI/UX specialists, Business Analysts, Developers, and Engineers, along with vendor and volunteer development teams, who together deliver software solutions to BSF members. Specifically, you will lead the value development stream for the product’s technical channels. The position has responsibility to: • align stakeholders on business requirements related to software product solutions., • represent, articulate, and document features and stories pertaining to these business requirements., • prioritize the Development Backlog for these features and stories., • ensure the Development Backlog is aligned with customer and stakeholder needs., • lead across a multi-disciplinary set of stakeholders (external and internal) to successful delivery and continuous improvement. Your objective is to lead in the development and delivery of increasingly high-quality software product solutions. As a BSF TPM, you are the primary customer advocate for development and the primary link to business and technology strategy. ESSENTIAL TO THE POSITION Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. A Technical Program Manager should have experience with testing IT applications and services and developing testing plans. A Technical Program Manager should also have understanding and experience working within Agile frameworks and methodologies. PRINCIPAL RESPONSIBILITIES AND DUTIES • Preparation and Planning, • Lead in BSF Program Planning for Incremental Phases of Development (e.g. "5x5 Program Blocks") for the respective product areas., • Solicit and align business scenarios provided by customers and the full BSF product team (other divisions and partners) for clarity, acceptance criteria and completeness., • Capture and clarify features, user stories and acceptance criteria to assist the development team in estimates and sequencing., • Work with the entire BSF product team to determine objectives, dependencies and priorities for upcoming Program Increments (e.g. “5x5 blocks”) regarding technical options and implementation plans. Plan according to the strategic direction provided by executive management., • Identify, call out, coordinate, and gain delivery of dependencies on partners and other BSF divisions to ensure viable plans as able, escalating as needed., • Contribute to the program vision, roadmap and related presentations., • Execution, • Lead all aspects of Iteration and Program Block Execution, • You'll be involved in reviewing and understanding customer-approved requirements in the early stages of the project and working with the BAs and Developers to ensure the enhancements and defect fixes are properly functioning and to deliver improved value through the system/application., • Communicate business scenarios and story detail and priorities for team alignment, • Maintain Team Backlog., • Prioritize and update the backlog for upcoming releases, based on input from the BSF product team, system engineering/architecture, and in collaboration with the development team., • Maintain the backlog, including New Features, Enablers, Non-Functional Requirements, and (non-SEV1/SEV2) defects., • Prioritize iterative work based on:, • Strategic Direction from executive management (if provided), • Capacity Allocation (as budgeted by executive management) across sustainment, architectural runway, and new functionality., • Trade-off Assessments for any given feature, weighing benefit (user and business value), cost (lead-time for development, development cost) and risk., • Sequence work items for Maximum Value Delivery by applying a WSJF (Weighted Shortest Job First) or similar approach (coordinated with the development team.), • Participate in Team Demos and Retrospectives, • Quality and Best Practices, • Promote collaborated product-team review of acceptance criteria for features and user stories to fully characterize expected system behavior., • Promote test-first, Agile development to build-in quality as software is developed., • Promote early integration and demo access to provide speedy feedback on working software for optimizing user satisfaction and value., • Technical Program Managers are responsible for ensuring your work is organized and captured using team-approved procedures and software, allowing others to review your results. A Technical Program Manager may be expected to contribute to various types of documentation, including testing plans; test results; identifying SMEs for UAT, and project deliverables. CORE COMPETENCIES • Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team., • Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed., • Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers., • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach., • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach., • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it., • Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. SKILLS, QUALIFICATIONS, & EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills & Qualifications • Bachelor’s degree (or equivalent) in computer science or engineering, • Minimum of 8 years’ experience driving for results in a software product development environment, • Ability to document and troubleshoot technical errors in collaboration with other experts, • Excellent communication skills, • Attention to detail, • Analytical mind and problem-solving aptitude, • Strong organizational skills, • Must be able to work in a team environment, • Must have the flexibility to handle multiple tasks at the same time, • Intermediate to advanced skills in the Microsoft Office suite of products., • Project Management experience is a plus, • Familiarity with scaled Agile frameworks is a plus, ideally with a Technical Program Manager certification Spiritual Requirements • Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith, • Follow Matthew 18 principles in addressing issues with fellow employees, • Studying the Bible in preparation for each weekday’s group meeting, • Lead staff prayer time and your table group Bible study as reasonably requested, • Prepare for and attend each Day of Prayer, • Membership and/or leadership experience within a BSF class is a plus Employees must fulfill the performance standards of this position and comply with policies, guidelines, and procedures of BSF, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. WORKING CONDITIONS • Modular office environment, • Sitting for long periods of time, • Possible eyestrain from looking at computer screen for long periods of time, • Travel Dallas staff events or where designated, as required. ADDITONAL INFORMATION (use when posting job) • Candidates must be located and work in Colorado, Iowa, Illinois, Maryland, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Texas, Tennessee, Utah, Virginia, Washington, or Wisconsin, • This position is available for remote work., • All applicants, regardless of location, must be able to work during the hours of 8-5pm, CST, Monday through Friday, • BSF offers major medical, dental and life insurance as well as a generous vacation policy.

Job DescriptionCompany Description Big challenges need bold thinkers. If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you’ll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description We are searching for an experienced Project Manager/ Business Analyst to join our team. This role will be responsible for the overall success of a project, management of the project team, requirements gathering, definition, and documentation along with quality assurance testing activities. The Project Management responsibilities include management of the development team, the overall project schedule and resource management, financial planning, scope management, issue and risk management, and project execution using Project Methodology best practices. This person plans, directs, and monitors the work produced by the team(s). They are also responsible for managing the Client stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, and ongoing progress reporting, including running client meetings such as Weekly Status Meetings and organizing software demonstrations. As a Business Analyst, they serve as a liaison between functional business users and the technical/development team. They will lead in the definition of user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage as required. Responsibilities include creating User Stories, and/or Business Requirements documentation, defining how the successful testing of the requirements will be performed, and when necessary, performing the testing. This position will also be the primary contact for managing the client’s User Acceptance Testing (UAT) team, including management of the resolutions related to any issues found during testing. The PM/BA shapes client expectations, and manages contracts and scope related to the project. This person must have a broad knowledge of industry best practices and be able to proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies. Qualifications • 8-10 year’s job-related experience in Project Management and Business Analysis related to the development of custom software or SaaS., • Experience working with Project Management software, MS Project is mandatory, • Experience working in JIRA and Confluence, creating User Stories, creating workboards, management and grooming of backlog, facilitation of Dashboards and JIRA Timelines., • Experience in Confluence creating content, content structure. Organization skills is a must using this software., • Hands on experience solicitating business requirements and documenting them in the form of a User Story with Acceptance criteria., • Strong working knowledge of Software Development Lifecycle Process, including Agile and Waterfall methods, • Excellent organizational experience, professionalism, and time management skills, • Effective analytical and presentation skills, • Strong verbal, written and interpersonal skills; ability to tailor communication to different audiences, such as management, stakeholders, users, SMEs, developers, and others, • Ability to lead others to articulate additional possibly hidden needs, • Ability to communicate and work effectively with both functional area experts and technical team members, • Ability to engage with the Delivery Manager and/or the PMO office regarding an escalation of a project issue or area of risk that requires senior management involvement, • Experience in creating Weekly Status Report, Change Requests, Project Plans, Business Requirements, User Stories, Business Process flows required., • Strong process analysis and documentation skills; experience on projects to develop workflow-based enterprise software, • Self-motivated and able to work independently, • Experience being both a PM and BA on the same project preferred, • Ability to manage work on multiple projects with competing priorities, • Advanced skills in data organization and analysis, problem solving, systems documentation a plus, • Experience overseeing user acceptance testing and providing test cases, • Experience working with web application development teams who use technologies such as Java, Angular, PHP, C# (coding experience not required), • Experience in working in the Consulting Industry, writing documentation such as proposals, creating power point presentations, using excel budget sheets a huge plus! Additional Information Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period. Featured benefits include: • Flexible Work Schedules, • Paid Parental Leave, • 401(k) & ESOP (with company match up to 4%), • Professional Development and Training, • Tuition Reimbursement, • Employee Assistance Program All your information will be kept confidential according to EEO guidelines.

Job Description About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role: Conversation Designer - US Location: Plano, Texas (Hybrid) Potential OTE: $110 000 to $140 000 (on-target earnings – base and bonus included) As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows. Your responsibilities will include: • Creating engaging, natural, effective conversation experiences that meet the business needs of our customers, • Creating dialog flows and scripts for virtual assistants, • Understanding the needs, preferences and behaviors of the target users., • Defining intents and mapping out potential user journeys and responses, • Ability to lead insightful Conversation design workshops, highly collaborative sessions with our customers, • Developing personas for the virtual assistants, determining tone, personality and style of communication, • Helping customers building a Centre of Excellence by providing Conversational Design best practices, • Focusing on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value., • Ability to deliver partner enablement activities, including trainings, workshops, product demonstrations and on-site visits Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About You: • 3+ years of experience as a conversation designer, UX designer, or similar role, • Strong command of English (spoken and written), • Proven experience creating user-centric conversational experiences across modalities, • Familiarity with conversational design tools (ideally Cognigy.AI) and experience utilizing Generative AI in conversation design, • You have a proven track-record of building great user experiences on different modalities, • You are enthusiastic about technology and familiar with current trends and hands-on experience enterprise software. (You don’t need to be programmer, but you should not be scared when you see code.), • Comfortable working with APIs, data analysis, and understanding technical documentation, • A generalist mindset with adaptability and a passion for innovation, • Strong communication, collaboration, and problem-solving skills, • Customer-focused, solution-oriented, and skilled in navigating interpersonal dynamics Life at Cognigy - What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - • Attractive and performance-oriented salary, • Medical, Dental, Vision, Life, & Disability insurance, • 401(k), • Unlimited leave, • Unique opportunity to help build and shape the company, with little hierarchy, • Flexible working options, • Colleague recognition, reward and celebration events, • Global Employee Assistance Program, • ClassPass membership, giving you access to a variety of fitness and wellness experiences, • Ongoing learning and development opportunities, including Udemy, • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice, • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description HRFP is seeking a highly-motivated, self-starter individual to be a part of our Managed Support Services Department. We are providing the rare opportunity to work hands-on with the SAP SuccessFactors HCM application at multiple customer installations coordinating business processes, payrolls, and downstream business applications. We are asking that you be willing and open to learning as much as possible as quickly as possible. On a daily basis, you will be applying problem solving skills and communicating first hand with customers regarding their unique HR systems. This person must be a US citizen (per customer requirements) and successfully complete a background and credit check. Job Responsibilities * Address production support tickets as assigned and in accordance with SLAs * Communicate with customers in regards to their reported issues and walk them through troubleshooting and solutions * Pursue new SuccessFactors certifications in various modules as agreed upon by your manager * Maintain any existing SuccessFactors certifications in accordance with SAP’s delta exam schedule * Keep abreast of new and relevant SAP releases and features and stay a certified expert in your respective areas * Pursue and maintain system access: * Maintain work laptop and other equipment and keep passwords up to date * Maintain access to any customer instances and keep passwords up to date * Stay in accordance with all required security trainings * While working through tickets, create documentation for generic or repetitive issues that can be leveraged by all resources * Partner with other resources to resolve multi-module issues * For recurring, or easily fixable issues, work with the Customer Success team to transfer that knowledge and responsibility * Stay abreast of all weekly cadences and come prepared with contributions * Partner with senior consultants on implementation projects to create and test configuration Skills & Competencies * Strong communication, listening, and interpersonal skills. * Commitment to quality and customer service. * Ability to lead workshops and guide customers, while also resolving detailed technical issues. * Strong organizational skills and ability to work independently. * Analytical and problem-solving mindset, with ability to evaluate issues and recommend solutions. * Keen attention to detail in gathering requirements, documenting issues, and problem solving. * Ability to collaborate across teams, manage ambiguity, and adapt to evolving priorities. * Passion for Human Resources, Talent Management, HRIS, and SAP technology. Required Qualifications * U.S. Citizenship (mandatory). * 3–5 years of experience with administration, support, and/or implementation of SAP SuccessFactors Onboarding and Recruiting modules. * Active SuccessFactors certification in Onboarding and/or Recruiting modules preferred. * BA/BS degree or equivalent relevant work experience. * Excellent English language skills (oral and written). * General proficiency with Microsoft Office and Google Suite. * Willingness to travel occasionally (expected 10% or less). * HR/HRIS experience (5–10 years) is a strong plus. * Expertise in related SAP HCM/SuccessFactors processes, including integration with modules such as Onboarding, Recruiting, Employee Central, etc. Compensation & Benefits * Competitive base salary with bonus structure. * Health insurance, including HSA spending account, Dental, and Vision coverage. * 401(k) with employer contribution. * Employer-paid Life, Short-Term Disability, and Long-Term Disability insurance. * Technology stipend. * Paid time off and holidays. Company DescriptionHR Focal Point (HRFP) is a rapidly growing technology consulting company. We specialize in the implementation and support of the on-premise and cloud-based Human Experience Management (HXM) applications from SAP, the largest enterprise resource planning software company in the world. At HR Focal Point we are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs. Our goal is to deliver the highest quality of service to our clients. We are always looking to expand our company with people who share our passion and enthusiasm for creating the best experiences for our customers. Our Managed Support Services (MSS) Team provides personalized, ongoing support to our clients through implementation and beyond. This SuccessFactors consultant position will provide an exciting opportunity to build long lasting client relationships and continually improve and build on their respective systems.HR Focal Point (HRFP) is a rapidly growing technology consulting company. We specialize in the implementation and support of the on-premise and cloud-based Human Experience Management (HXM) applications from SAP, the largest enterprise resource planning software company in the world. At HR Focal Point we are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs. Our goal is to deliver the highest quality of service to our clients. \r\n\r\nWe are always looking to expand our company with people who share our passion and enthusiasm for creating the best experiences for our customers. Our Managed Support Services (MSS) Team provides personalized, ongoing support to our clients through implementation and beyond. This SuccessFactors consultant position will provide an exciting opportunity to build long lasting client relationships and continually improve and build on their respective systems.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. As the Vice President of Member Services, you will be instrumental in driving a differentiated and transformative member experience through our Member Support, Connect, and Clinical Review teams. We believe an excellent member experience is the lynchpin between happy users and a best-in-class product. In healthcare specifically, exceptional customer service is of the utmost importance, as it enables members to access the appropriate care at the lowest cost. You will be responsible for the strategy and execution of our member experience and the operational performance of the teams that directly interact with and support SmithRx's members. You will bring strong healthcare industry, call center, and product knowledge. You will act as the internal champion and quarterback, coordinating the cross-functional approach required for sustained success and growth. Key focus areas include creating an exceptional member experience, setting strategy and operational rigor to enable an outstanding member experience, and fostering an inspiring team environment. Critical to success will be driving cross-functional collaboration and communication across finance, legal, sales, customer success, and engineering/ product management to facilitate needed resources, support, and success. What you will do: • Develop and implement a Member Services strategy that effectively addresses member needs, creates an exceptional member experience, and drives customer advocacy, • Drive operational excellence and deliver higher quality outcomes more consistently for our members with greater efficiency and scalability, • Drive automation, efficiency, and scalability to improve access to and quality of support across our member base, • Track and report on key team metrics to support executive decision-making, • Evolve and manage the Member Support, Connect, and Clinical Review functions, • Attract and manage best-in-industry talent, fostering collaboration across the team, identifying development and learning opportunities, and coaching leaders within your to uncover their highest potential, • Accountable for member/customer satisfaction, • Support and attend client-facing meetings as a SME, • Develop strong internal relationships with executive leadership, key stakeholders, and peers in other functions to resolve cross-functional issues resolution, • Collaborate with the sales to provide information in support of RFP documents, • Identify and execute process improvements on an ongoing basis with a focus on improving member experience, employee satisfaction, and retention, • Identify, evaluate, and implement technology tools and resources, • Budget responsibility, including forecasting and managing staffing, including but not limited to interviewing, hiring, training, and retention, • Cultivate a customer-centric culture where team members feel connected to our members and understand their role in providing an excellent member experience, • Work closely with our R & D team to provide feedback and insights to improve product strategy, • Collaborate with Marketing to celebrate members' success through advocacy and cross-customer interactions, • Bachelor's Degree in Business, Healthcare, or a related field required, • Healthcare experience highly desired, • Extensive senior leadership experience (15+ years) in member/customer experience, operational and support roles, • P&L responsibility experience, • In-house and out-sourced customer service operations experience; quality and training, escalations, workforce management, technical product issue resolution, • In-depth working knowledge of the healthcare ecosystem, operations, and departments, with a strong emphasis on and understanding of financial management, strategic planning, member experience, quality assessment and improvement, risk management, and human resource management, • Ability to work independently as well as part of an extended, remote, cross-functional team, • Conflict resolution skills, • Empathetic communicator with a consultative approach, able to see things from other person's point of view, • Robust analytical skills; advanced skills in Microsoft Excel, • Experience with Excel and data analysis, • Exceptional communication skills, including experience presenting at the C-suite level, • A self-starter mentality: the ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments, • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency-driven, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • 12 Paid Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities The Agronomic Specialist is for driving year-over-year growth in their specialty Line of Business. They may also provide technical support to field Business Development Managers, Key Account Managers and Store Personnel as needed to help formulate solutions to customer technical issues. What you'll do: • Participate in the sales process with Business Development Managers and Key Account Managers, • Coordinate new/existing customer/employee training sessions and product demonstrations with vendors to deepen customer solution knowledge, and employee product knowledge, in the specialty Line of Business (LOB), • Complete detailed project planning and estimates for complicated, high-volume projects, • Constantly demonstrate professional and technical knowledge through speaking engagements, writing of white papers, and development customer/field support literature, • Leverage solution-focused sales tools and processes to maximize growth with assigned accounts, • May manage a small book of business. Responsible for growing gross margin in book of business year over year., • Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation., • Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program. Qualifications • 1-3 years’ experience of specific product line experience (agronomics, nursery, hardscape, irrigation, etc.), • Proven in-depth technical knowledge of specific product line and trends in the industry., • Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills, • Ability to think quickly and make decisions, • Must possess strong organizational and time management skills., • Must be proficient in computer skills including Microsoft Office (Excel, Word, and PowerPoint), • Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working, • High school diploma or equivalent required, • College degree preferred Compensation & Benefits: • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • DailyPay available!, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job DescriptionSalary: Who we are At Origina, we areon a mission to change the software world. We arethe leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner consistently recognises as a forward-thinking alternative to traditional software mega vendors. At Origina, our values of Trust, Fairness, Relationships, and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey. We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement, both in the U.S and in Europe. As strategic partners, we help our customers protect the security and stability of their software, extend its longevity and lifecycle, and enhance its performance and functionality. At Origina, we are proud of our unique and engaging culture. For two years running, we have been certified and recognised as aGreat Place to Work for both our home office in Dublin and in our American headquarters in Plano, Texas. We have also been namedas one of Ireland's best small workplaces and best workplaces in tech. Visit origina.com to learn more. The Role • Technical Support: Provide tier 1 world-class technical troubleshooting and support for globally based clients. Ensure that customers are kept informed and updated throughout the ticket lifecycle., • Customer Follow-Up: Follow up with customers to ensure their issues are satisfactorily addressed and resolved., • Problem Identification: Ensure understanding of underlying IT issues and identify what needs to be done to resolve problems effectively., • Issue Management: Manage and track all support issues, ensuring the appropriate technical individuals or teams are identified and informed for resolution., • Customer Satisfaction: Ensure customer satisfaction when handling incidents by actively supporting the customer and keeping them updated throughout the incident lifecycle., • Service Level Agreements: Adhere to all service level agreements when managing multiple incidents., • Client Documentation: Ensure client documentation (site reports, project documentation, user manuals, etc.) is kept on the shared drive and is up to date., • Professionalism: Consistently uphold a professional demeanour to preserve and enhance Originas world-class reputation in the marketplace., • Time Management: Manage your own timekeeping in accordance with company rules and regulations., • Team Participation: Participate as a team member in an environment based on open communication, trust, creative thinking, and cohesive team effort., • Continuous Improvement: Maintain a mindset of continuous improvement through working practices and customer satisfaction., • Learning and Development: Proactive approach to learn and develop individual skills and abilities with the support of the senior technical team. About You • 2+ years of tech support experience is required, • Fluency in Spanish is required, • Excellent Technical Awareness with common software/hardware, • Excellent written and verbal communication skills, • Customer-first mentality and positive attitude, • Great team-player willing to go the extra mile for the customers and the Origina team, • Ability to demonstrate our values of Fairness, Trust, Relationships & Opportunities, • Be able to work shifts and provide out of hours cover as necessary What we offer • Competitive compensation that rewards achievement, • Hybrid, flexible working model, • High-level Health, Dental, and Vision insurance, • STD and Life/AD&D cover, • 22 days PTO each year with additional days earned based on your tenure, • Additional 10 Federal/Regional holidays, • Generous Maternity & Paternity leave, • 4% 401k match, • $200 annual wellness benefit, • $1,000 professional development benefit, • Flexibility of working remotely from anywhere for up to 4 weeks per year, • Employee Assistance Program, • Fun and inclusive environment with regular events organized by Engagement, and Inclusion Committees Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you! At Origina, the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness, Trust, Relationships, and Opportunities. Origina is an equal opportunity employer, and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Origina may collect your personal data for recruiting, global organisation planning, and related purposes. Origina's Candidate Privacy Notice explains what personal information Origina may process, where Origina may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Originas use of your personal information.

Job Description Title: IT Operations Analyst (Disaster Recovery Analyst) Job Type: Contract, 6+ Months Location: Hybrid – Daytona Beach, Florida -OR- Plano, Texas Job Summary Wright Technical Services is proud to represent an innovative Fortune 1000 enterprise for this position. We are seeking an IT Operations Analyst to join our growing team. This role ensures the seamless functioning of hardware, software, networks, and databases by proactively monitoring, troubleshooting, and resolving technical issues. The IT Operations Analyst works closely with other IT teams to support the deployment, configuration, and maintenance of systems, as well as assist in optimizing and improving IT processes. Education & Experience • BA/BS in Information Technology, Business Continuity, Risk Management, or related field required; Master's Degree/MBA preferred., • 5 years of experience in IT Disaster Recovery, Business Continuity, or Risk/Resilience roles within a medium-to-large organization., • Strong knowledge of Business Impact Analysis (BIA), Risk Assessments, and Disaster Recovery Planning (DRP)., • Lead and support the development, implementation, and maintenance of the enterprise IT Disaster Recovery program., • Conduct and update Business Impact Analyses (BIA) to identify critical business functions, applications, and dependencies., • Coordinate Disaster Recovery Plan (DRP) testing, including tabletop exercises, functional drills, and full-scale recovery simulations; document outcomes and lessons learned., • Maintain comprehensive and up-to-date documentation of disaster recovery strategies, plans, policies, and procedures., • Collaborate with business and IT stakeholders to ensure recovery time objectives (RTOs) and recovery point objectives (RPOs) are achievable and aligned with organizational risk tolerance., • Develop and deliver Disaster Recovery awareness and training programs for IT teams and business partners., • Support alignment between Business Continuity Planning (BCP) and IT Disaster Recovery initiatives to ensure end-to-end organizational resilience., • Track, analyze, and report on Disaster Recovery readiness, plan maturity, and compliance with internal policies and external regulatory requirements., • Facilitate communication with stakeholders during DR exercises and actual incidents, ensuring clear and timely updates., • Identify and recommend improvements to enhance organizational preparedness, resilience, and recovery capabilities., • Provide insights based on historical incidents, risk assessments, and testing results to help refine strategies and close resilience gaps. Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description Tier 1 Help Desk Support Location: Plano, TX Job Type: Special Project Open Positions: 2 Company Overview: We are a dynamic travel company based in Plano, TX, seeking two experienced Tier 1 Help Desk Support candidates for a special project while they migrate from Windows 10 to Windows 11. The project is critical to the operation, and we need 2 candidates to start immediately. Candidates should have experience in the process of setting up and resetting Windows computers to a standard configuration Job Summary: As a Tier 1 Help Desk Support team member, you will be the first point of contact for our employees and clients, assisting them with technical issues, resolving IT-related problems, and providing general support for software and hardware systems. You’ll work closely with the internal IT team to escalate issues as needed and ensure the smooth operation of day-to-day activities for our growing team. Key Responsibilities: • Imaging – Creating a standardized operating system (Windows) installation, often bundled with required drivers, applications, and security settings. IT teams build a "golden image" and then deploy it to multiple computers so all systems are consistent and ready for use., • Re-imaging – Wiping and reinstalling a computer back to that standard image when needed. This is common when a machine is being repurposed for a new user, repaired after a major issue, or refreshed for performance/security reasons., • Use imaging tools (like Microsoft MDT, SCCM, Acronis, Ghost, etc.)., • Deploy Windows across multiple PCs efficiently., • Troubleshoot driver/software compatibility issues in the imaging process., • Reinstall and configure user machines when necessary. Required Qualifications: • Previous experience in a Tier 1 Help Desk or technical support role (preferably in a corporate environment)., • Familiarity with common operating systems (Windows, macOS) and office software (Microsoft Office, email platforms, etc.)., • Strong problem-solving skills and ability to handle multiple tasks., • Excellent communication skills (written and verbal), with a focus on customer service., • Ability to work in a fast-paced environment and manage time efficiently., • Strong attention to detail and organizational skills., • Must be available to start immediately. Preferred Qualifications: • Experience in the travel or hospitality industry is a plus., • Basic knowledge of network troubleshooting and VPN technologies., • Familiarity with help desk ticketing systems (e.g., Zendesk, ServiceNow, Freshdesk, etc.). Work Environment: • Office-based role in Plano, TX.

Job Description PRIMARY FUNCTION Our Federal |Transportation team is looking to add an experienced team member to act as our Operations Leader. The candidate should have broad expertise, and be enthused about joining HED’s shared commitment to Advancing Your World through Critical Thinking, Integrated Practice, and Design Excellence. Competitive salary and excellent benefits, including a flexible hybrid work schedule, are available. This position is open to individuals located near any of our offices, with preference being for Boston, Chicago, Dallas, Denver, San Diego, San Francisco or Sacramento. At HED we look to Sector Operations Leaders to lead and direct overall project management and operations activities for the sector nationwide. The role supports the business leader and sector leaders in the management of operational processes with a focus on improving overall project performance for the sector. In coordination with the business leader, review and approve proposals with respect to fee, scope, risk and resource management. In coordination with the business leader, serve as an interface between corporate operations and finance relative to project financial report. The Operations Leader also engages with peers firm wide to coordinate staff assignments. ABOUT HED We are a team that is full of ideas, experience, creativity, passionate opinions, insatiable curiosity, uncompromising integrity, commitment, and skill. Our culture is about aspiration, embracing change and challenges, listening and learning from each other, encouraging continual learning, and inspiring collective growth. As an inclusive, integrated architecture and engineering practice, we value the diversity of perspectives, experiences, abilities, and expertise that advance both the work we do, and the world we share. TYPICAL DUTIES • Assist project managers with up-front planning aimed at providing quality documents within established hour budgets and support them to meet performance objectives., • Assist with the recruitment and development of highly qualified project managers with relevant sector expertise., • Conduct performance and feedback reviews with project managers assigned to the sector. Provide input for performance and feedback reviews for project managers assigned to the sector., • Provide input for year-end salary and promotion recommendations for project managers assigned to the sector., • Ensure that project managers are following the HED design process with completion of the appropriate quality review milestones, • Work with project managers and project teams to advance client objectives and to support HED core principals., • Support evaluation of professional service consultants with sector and project leadership to establish a comprehensive resource for consulting services., • Assist project leadership with the review of prime and consultant agreements to mitigate risk. Coordinate review by corporate leader counsel, as required., • Monitor financial performance of the sector projects. Provide guidance to project managers when project financial goals are not being obtained, • Aid corporate finance on current project financial performance for use in establishing monthly financial statements and year-end financial projections., • Assist project leadership with the development of fees and proposals with analysis of scope and service definition, availability of appropriate resources and management of risk., • Evaluate sector workload, staff assignments, project planning and quality assurance. Identify and coordinate with business leader and other operations leaders for sharing of project workload and staffing resources across sectors., • Work with other operations leaders and operations practice discipline leader to improve project management workflows, policies, and procedures to increase efficiencies and project performance., • Coordinate and lead weekly sector staffing and operations meetings., • Lead and monitor the day-to-day operational activities of the sector, and provide guidance on issues related to standards, policies, and procedures., • Utilize weekly operations meetings to discuss current issues and provide direction and support on sector and project related activities., • Responsible, in partnership with the business leader, as the sector representative for jobsite and client related emergencies., • Review and monitor with business leader, human resources and legal services risk management issues., • Represent the company in the professional community., • Function as project manager or principal-in-charge/project director for certain assigned clients., • Bachelor's Degree in Architecture, Engineering or related project management field required. Specific experience in lieu of a degree will be considered., • Professional Licensure required., • LEED Accreditation a plus., • Minimum fifteen years' professional experience in the A/E industry., • Highly experienced in operational management., • Experience in project financial and risk management., • Extensive knowledge of all aspects of professional services from business development through project close-out, including design and technical expertise., • A comprehensive understanding of the coordination aspects and related requirements of all design disciplines, • Strong business acumen, including demonstrated understanding of risk management, business development, contract negotiations, operations, and business planning., • Excellent writing, communication, and organizational skills., • Ability to work well with others under deadline situations., • Meticulous, initiative-taking, enthusiastic and flexible., • Ability to lead, influence and persuade with prudence, assertiveness, and integrity., • Ability to interact appropriately in various business and social settings with all types of people, • Experience with General Services Administration, Department of Energy, NAVFAC or other Federal Government entities projects preferred., • Familiarity with FAR and other overreaching government regulations., • Have the ability to work on US Government projects., • Current or Prior security clearance a plus. PHYSICAL REQUIREMENTS • Capable of traveling to and from project sites, both locally and across the US and potentially outside of the US; attending client, project, and construction meetings., • Ability to access existing and new project sites for observation, investigation, and evaluation purposes., • Ability to use office equipment for communication and documentation purposes. #LI-PG1

Job DescriptionCompany Overview NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Job Summary The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. Responsibilities • Onsite computer solutions for Windows-based PCs and Apple computers, • Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers, • Network installation and maintenance (wired, wireless, LAN, WAN), • Data recovery and loss prevention, • Virus protection and Spyware/Adware removal, • Computer security enhancement, • PC Hardware and software fault isolation and repair, • System repair and upgrades, • Software upgrade and installation, • 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments, • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS, • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.), • Proficiency with peer-to-peer and client/server network configurations and troubleshooting, • Professional, high-energy, customer-oriented work ethic, • Valid drivers license and a clean driving record, • Great culture, • Access to fully branded Nerd Van, • Opportunity to be a part of a growing brand!

Job DescriptionCompany Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence. Job Description Join our Facilities team as an HVAC Project Manager / Operations Manager, where your technical expertise will be essential to executing HVAC projects across our national portfolio. This role is well-suited for someone who brings focus and follow-through to dynamic environments, and who can confidently move work forward with limited oversight. You’ll be responsible for translating direction into action, coordinating work with vendors, managing vendors’ performance, and ensuring projects are completed to standard. If you’re energized by hands-on execution and enjoy bringing clarity and momentum to complex workstreams, this is a great opportunity to make a meaningful impact. Responsibilities: * Coordinate HVAC project execution including repairs and HVAC equipment replacement across the national portfolio, ensuring alignment with pre-defined scopes and standards. * Follow approved budgets and project plans to support timely and cost-effective delivery. * Execute scopes of work using pre-approved vendors and support vendor coordination. * Conduct remote quality assurance (QA) reviews using photos and documentation to validate project completion. * Maintain and update HVAC asset records in coordination with internal systems and teams. * Support compliance with jurisdictional requirements by following established processes. * Collaborate with peers and internal stakeholders to ensure smooth project operations. * Provide operational support for HVAC-related emergencies and service escalations. * Assist with onboarding of new properties and HVAC system documentation during acquisitions. Qualifications * Experience in residential and commercial HVAC including systems and lifecycle documentation. * 5+ years of experience in HVAC project coordination, field operations, or facilities management. * Associate’s degree or equivalent experience in Construction, Engineering, or related fields preferred. * Strong organizational and communication skills. * Ability to interpret scopes of work and follow technical standards. * Experience working with vendors and managing project timelines. * Proficiency in remote QA tools and documentation review. * Willingness to travel occasionally as needed. Additional Information Workplace • One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. REF3241E Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

Job DescriptionDescription: Department: Information Technology Reports To: IT Service Desk Manager Location: Plano - Corporate FLSA Status: Hourly / Full-Time Position Summary The IT Support Specialist is responsible for day-to-day IT operations at the site level, in addition to organizational tasks, including managing inbound and outbound PC equipment, preparing and reimaging systems, tracking IT assets, responding to helpdesk tickets, overseeing local backup processes, and providing general network support. This role ensures that end-user technology is deployed, maintained, and supported in alignment with company policies, security standards, and compliance requirements (including CMMC Level 2). Requirements: Key Responsibilities Asset & Equipment Management • Receive, inventory, and tag incoming IT equipment (PCs, laptops, peripherals)., • Prepare and configure devices, including reimaging to company standards., • Process outbound shipments of IT hardware to other sites or vendors., • Work with hardware provisioning partner for new equipment orders, • Maintain accurate asset records in the company’s IT asset management system., • Coordinate hardware repairs and warranty claims with vendors. Helpdesk & User Support • Respond to and resolve assigned helpdesk tickets within SLA targets., • Provide Tier 1/Tier 2 technical support for desktops, laptops, printers, and mobile devices., • Assist users with software installation, troubleshooting, and account management., • Escalate complex issues to higher-level IT staff when necessary. Backup & Data Protection • Monitor and manage daily/weekly site backup jobs (on-premises and cloud, as applicable)., • Perform test restores to verify backup integrity., • Maintain documentation of backup schedules and processes. Network & Site IT Support • Provide hands-on assistance with switches, routers, wireless access points, and cabling., • Monitor local network performance and report issues to the network engineering team., • Support site-specific applications and production systems in coordination with corporate IT., • Assist in enforcing IT security policies, including endpoint protection and patch compliance. Qualifications Education & Experience • Training in Information Technology, Computer Science, or related field (or equivalent experience)., • 2+ years in IT support, asset management, or helpdesk environment., • Experience with Windows OS imaging, deployment tools, and endpoint management., • Familiarity with Microsoft 365, Active Directory, and common business applications., • Basic knowledge of networking concepts (TCP/IP, VLANs, Wi-Fi troubleshooting)., • Experience with backup solutions (e.g., Veeam, Acronis, Datto) preferred., • CompTIA A+, • CompTIA Network+, • CompTIA Security+, • Microsoft Azure Fundamentals desired Skills & Competencies • Strong organizational and documentation skills., • Excellent communication and customer service skills., • Ability to work independently and manage multiple priorities., • Basic understanding of cybersecurity best practices., • Commitment to safeguarding Controlled Unclassified Information (CUI) and compliance with CMMC requirements., • Cisco Certified Network Associate (CCNA) desired Working Conditions • Primarily on-site role with potential for occasional travel to other company locations., • May require after-hours work for system updates or emergency response., • Must be able to lift and move IT equipment up to 50 lbs. Performance Metrics • Corporate policy requirements for ticket resolution., • Accuracy of IT asset inventory records., • Successful completion of backup jobs and periodic restore tests., • User satisfaction scores from helpdesk surveys. VIRTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. Citizenship Requirements Due to the type of work at the VIRTEX Plano, Texas facility a successful applicants must be a "U.S. Person" (US citizens, US nationals, lawful permanent residents, asylees or refugees).

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career It’s not about making a sale. It’s about providing the most secure environment for our customers’ digital transactions. In this role, you’ll continue building on our mission by helping secure our clients’ environment and ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our established clients’ networks, while handling critical issues through your team’s support. You’ll be responsible for the daily operations of your team to ensure they achieve their goals while meeting the needs of the customers. Your Impact: Operational Leadership and Team Management: • Guide the daily activities of a team of Designated Support Engineers, ensuring alignment with company goals and objectives. Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency, • Mentor and guide engineers to enhance both technical expertise and soft skills. Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives, • Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes, • Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions to underline the value of services offered, • Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs, • Oversee trend analysis on support cases, identifying recurring issues and collaborating with cross-functional teams to implement long-term solutions, • Spearhead change initiatives, ensuring smooth transitions and high performance through effective communication and support, • Anticipate and proactively manage escalations at the case and account levels using AI-driven insights and prediction models Qualifications Your Experience: Leadership and Management: • 8+ years in technical support, with at least 3 years experience in a management OR lead role in a high-touch or white-glove support environment, • Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements, • Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments, • Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability, • Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs), • Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $136000/YR - $221000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Description Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Support Specialist. This is a direct-hire opportunity for a outstanding end-client in the hospitality industry. This position is on-site in Plano, TX, M-F, 8-5PM CST. The offering hourly rate is $24/hr. This role provides desktop support, including deployments, equipment moves, installations and configuration changes. Support includes troubleshooting complex issues on Windows PC's, MAC's, printers and mobile devices, install software, peripherals and transfer data. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Responsibilities: • Provide Tier 2 Executive level support, • Demonstrate excellent customer service skills, • Ability to work alone or with a team, • Willingness to go above and beyond, • Other support activities include researching and recommending solutions, • Working with vendors and backline teams to resolve issues, • Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printers, • Configuration knowledge, • O365 experience, • Working knowledge of Active Directory and network connectivity with TCP/IP, DNA, WINS, DHCP, and wireless, • Strong troubleshooting skills, • Excellent communication and customer service skills, • Experience supporting Director and higher levels, • Ability to multi-task and set priorities, • Work independently with minimum supervision, • Work under pressure and maintain composure

Job DescriptionLocation: Allen, TexasExperience: 3-5 years Work Environment: This is an in-office job with some potential for remote work based on business requirements and technician capabilities.Are you a customer service-oriented technology enthusiast with a passion for solving problems and delivering exceptional service? Do you thrive in an environment with high standards and continuous improvement? If so, we want you on our team! About Us: We are a mid-size, fast-growing Managed Services Provider (MSP) dedicated to ensuring operational excellence and client satisfaction. We are looking for a high-performance technician who can rapidly respond to phone calls, emails, and chats, address Tier 1 and Tier 2 issues efficiently, and escalate well-documented higher-tier issues to our senior engineers. The best candidate for this position is high-energy, detail-oriented, and committed to delivering an incredible customer experience. Essence of the Role: The essence of the Tier 2 Support Technician role is to provide proactive, efficient, and effective support to our clients. You will be the first point of contact, ensuring that issues are resolved promptly and that clients feel confident in our ability to manage their IT needs. This role is about more than just fixing problems; it's about anticipating needs, improving processes, and contributing to a culture of excellence and continuous improvement. Responsibilities: • Provide Tier 1 and Tier 2 support for end-users experiencing IT-related issues., • Perform advanced troubleshooting of hardware, software, and networking issues, both on-site and remotely., • Manage user accounts, permissions, and email access through Active Directory and Microsoft 365., • Collaborate with other IT teams to resolve escalated issues and implement long-term fixes., • Document processes, issue resolutions, and create user guides., • Support and train junior IT staff and Level 1 technicians as needed., • Perform other duties as assigned by management to meet the needs of the organization. Job Requirements:Education and Experience: • Associate's degree or higher in Information Technology, Computer Science, or a related field, or equivalent work experience., • 3-5 years of experience in IT support, helpdesk, or a similar role., • Experience with troubleshooting hardware, software, and networking issues., • Experience supporting both Windows and macOS operating systems., • Experience with enterprise environments including ticketing systems like Autotask Jira, ServiceNow, or Freshdesk.Technical Skills:, • Strong knowledge of Windows Server (2016, 2019), including Active Directory, DNS, DHCP, and Group Policy management., • Proficiency in networking basics (TCP/IP, DNS, DHCP, VPN), wireless network troubleshooting, and networked peripherals., • Hands-on experience with Microsoft 365 administration (Exchange, SharePoint, OneDrive, Teams)., • Familiarity with remote desktop tools (e.g., RDP, TeamViewer, AnyDesk, VSAX)., • Experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (Azure, AWS)., • Basic understanding of cybersecurity practices (firewall management, antivirus solutions, data protection).Soft Skills:, • Strong problem-solving skills and attention to detail., • Excellent verbal and written communication skills, able to convey complex technical information to non-technical users., • Strong customer service orientation, with a focus on end-user satisfaction., • Ability to work independently or as part of a team, multitasking in a fast-paced environment., • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Azure Fundamentals, • ITIL Foundation certification or familiarity with ITIL best practices.

Job DescriptionElectrical Design Engineer - MEP Firm Sr. Electrical Design Engineer This position is hybrid in Plano, TX - You will be required to be onsite five days a week for a ramp up period in the beginning (1-3 months depending on your experience), but after that, we are flexible with which 1-2 days you want to work from home! Position Overview We are a leading MEP firm seeking a skilled Electrical Design Engineer to join our dynamic engineering team. The ideal candidate will be responsible for designing and implementing electrical systems for various projects, ensuring compliance with all applicable standards and regulations. This role involves collaboration with other engineering disciplines to deliver high-quality solutions that meet client needs. We work in a variety of industries but the bulk of our work is municipal and medical. Key Responsibilities • Design electrical systems for new and existing buildings and facilities., • Utilize AutoCAD and Revit for creating detailed design drawings and specifications., • Conduct load calculations and system analysis to ensure optimal performance and efficiency., • Collaborate with architects, structural engineers, and other stakeholders to integrate electrical designs., • Review and approve shop drawings and submittals from contractors., • Provide technical support during the construction phase and conduct site inspections as necessary., • 8+ yrs Electrical Design experience (preferably with a MEP firm)., • Bachelor's degree in Electrical Engineering or a related field., • Proficiency in AutoCAD and Revit software., • Knowledge of electrical codes and standards., • Strong analytical and problem-solving skills., • Excellent communication and teamwork abilities., • $65k-$100k Depending on Experience, • Annual Bonus Based on Company Performance, • 401k Match Up To 5%, • Medical, Dental, Vision (100% Covered for Employee), • Flexible Hybrid Schedule - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/22/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job Description Data Analysis Inc. (DAI), the strategic management and services organization for the O’Neil family of companies, is seeking a Marketing Communications Specialist to support enterprise-wide marketing initiatives—with a primary focus on William O’Neil + Company and William O’Neil Securities. In this role, you’ll be a key contributor to the development and execution of marketing communications that drive brand awareness, support research and sales efforts, and align with the strategic goals of each entity under DAI. This is a dynamic role for a tech-savvy, proactive storyteller who brings both creative and strategic marketing expertise. You will be responsible for developing marketing collateral, supporting content creation, driving brand consistency, and contributing to campaigns that build awareness and generate leads for our institutional research sales team. From publishing institutional research to producing video content and using AI-powered tools, you’ll bring both creativity and technical fluency to the table. This is an exciting opportunity for a go-getter who thrives in a collaborative, fast-moving environment and wants exposure to multiple business lines across financial services, data, and digital solutions—all under one innovative umbrella. Compensation and Benefits • $80K to $90K depending on experience, • Full PPO Health and Dental, • Discretionary/Unlimited PTO, • Matched 401K, • A ton of corporate perks!, • Create and maintain marketing collateral, brochures, and branded materials to support sales and research distribution., • Collaborate with internal teams to ensure research reports and communications are published in alignment with brand and compliance guidelines., • Assist in developing and executing multi-channel marketing plans to drive awareness and generate leads and build brand loyalty., • Conceptualize and produce both AI-generated and traditional video content to help showcase insights and research thought leadership., • Stay current on marketing trends, tools, and emerging channels—including the use of AI and automation to scale messaging and campaigns., • Maintain website and intranet content, ensure relevancy and timeliness of content, • Track and analyze performance metrics using Google Analytics and other data tools to optimize outreach and content effectiveness., • Regularly curate performance data, generate insights, and present actionable recommendations., • Work closely with global teams (China, India, United Kingdom) on a regular basis – may require off prime-time hours periodically., • Bachelor’s degree in marketing, communications, or related field., • 3+ years of experience in marketing or communications, preferably in finance, research, or professional services., • Strong writing and design sensibility with attention to branding and voice., • Must be a storyteller and has strong sense for details., • Proficiency in digital marketing platforms and tools (e.g., HubSpot, Mailchimp, Canva, Adobe Creative Suite)., • Experience with video editing or working with AI-driven content creation tools is a plus., • Solid understanding of Google Analytics, SEO, and performance tracking., • Excellent project management and communication skills., • Excel at Microsoft 360 product suite (Word, Excel, PowerPoint), • Energetic, resourceful, and adaptable—you take ownership and get things done.Company DescriptionData Analysis Inc (DAI) is the parent company of a global group of privately held firms in fields ranging from institutional equity markets to digital investment news and information to omnichannel communication solutions. DAI provides leadership, oversight, and strategic direction and shapes the purpose, vision, and mission of these firms. Shared services include administration, finance, and human resources. DAI’s global team embraces an entrepreneurial focused environment fostering collaboration, teamwork, and creativity with a dynamic culture that emphasizes the value of its associates and their dedication to success. We strive to be leaders in our field, innovators with a history of being in the forefront of using technology to deliver our services.Data Analysis Inc (DAI) is the parent company of a global group of privately held firms in fields ranging from institutional equity markets to digital investment news and information to omnichannel communication solutions. DAI provides leadership, oversight, and strategic direction and shapes the purpose, vision, and mission of these firms. Shared services include administration, finance, and human resources. DAI’s global team embraces an entrepreneurial focused environment fostering collaboration, teamwork, and creativity with a dynamic culture that emphasizes the value of its associates and their dedication to success. We strive to be leaders in our field, innovators with a history of being in the forefront of using technology to deliver our services.

Job Description Job Title: Desktop support Technician Location: Plano, TX 75024 Duration: Multiple Weeks Job Description: We are looking for a skilled technician to support department relocation activities. The role focuses on setting up offices and cubicles with monitors and docking stations and ensuring all equipment is fully functional before employees move in. Responsibilities: • Unpack, install, and connect monitors, docking stations, and peripherals., • Ensure power, display, and network connectivity are working for each setup., • Coordinate with department heads for seating assignments and timelines., • Provide on-site support during the move to resolve setup issues quickly., • Escalate technical issues to IT when required and follow through to resolution., • Hands-on experience with IT hardware deployment and office moves., • Strong understanding of monitor, docking station, and peripheral setup., • Ability to troubleshoot basic hardware and connectivity issues., • Good communication and organizational skills., • Flexibility to work within tight timelines and multiple move phases.

Job DescriptionSalary: $15 per hour Full Job Description Corpcare Services Inc. North Dallas, Corporate Position Position Summary Under the direction of the Corpcare Services management team, the Account Manger is responsible for performing general maintenance, grounds, and laundry services and manage of staff of almost thirty people. This position is for those who have excellent administrative skills and experience working in a corporate setting. You will need to attend weekly management meetings, deliver daily and weekly reports as well as train your staff on protocol and supersede our clients expectations. Essential Functions Statement(s): Maintenance Services • Perform preventative maintenance, repairs, inspections, and janitorial services as assigned, • Assist with maintenance of storage area and maintenance materials, • Perform daily and weekly reports, • Order supplies and maintain the supply chain order, • Walk the property daily to ensure all areas are well maintained and client satisfaction is guaranteed, • Notify client of any safety concerns and participate in safety meetings, • Responsible for knowledge of property specific and experience with route plans, • Perform other duties as required, • Carry out maintenance aspects according the clients guidelines, including scheduling staff and vendors, ordering new supplies, and workin0g with the onsite client on other necessary improvements, • Complete all work orders accordance with company standards, • Available for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week as scheduled, • May occasionally be required to assist in daily cleaning SKILLS & ABILITIES Education: High school diploma or equivalent; sufficient knowledge to thoroughly complete maintenance assessment up to the standard of a Account Manager Experience: At least 3-4 years of maintenance experience Technical Skills: Computer proficiency preferred; Office 365 and excellent communication skills including writing a proper email Other Requirements: Valid Drivers License and reliable transportation Job Type: Full-time Pay: $15 Negotiable Benefits: • Paid time off Schedule: • Day shift, • Monday to Friday, • On call

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX)and they are in need of aIT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is aplus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionSalary: Labs Engineering & Operations Manager (on-site) Welcome to Ziosk,where we empower restaurants to focus on what matters most: the guest experience! Have you ever used a tablet to pay at a restaurant?We pioneered the pay-at-the-table concept and were cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chilis and more helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line. Our secret sauce?Our people! Every day, theyre cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry. Want a seat at our table?The Labs Engineering & Operations Manager will be responsible for and lead Ziosks lab's engineering and operations activities, ensuring availability, performance, and resource management. Responsibilities include providing technical leadership in systems integration, automation, troubleshooting, and project execution. The Main Course Responsibilities • Overseeing the day-to-day operations of the labs, including resource allocation and procurement of equipment, supplies, data, and inventory, ensuring they are well-maintained and available for use., • Developing and implementing processes and procedures to improve efficiency and accuracy of lab environments for test activities across software delivery, user acceptance, release deployment, troubleshooting, and customer test scenarios, • Accountable for lab performance, tracking, and issue resolution with urgency and speed to achieve KPIs tied to lab availability and lab environment provisioning speed and accuracy., • Designing and implementing lab automation to improve lab performance by applying expert lab engineering and project management skills., • Leading system integration efforts, including hardware, cloud, software, integration/API, and network components., • Managing integrated work plans, including technical, schedule, and cost aspects, • Managing budgets and resources for the lab. What You Bring To The Table Qualifications • Strong understanding of system integration principles and best practices., • Experience with hardware, software, cloud, API, and network technologies., • Excellent communication, leadership, and problem-solving skills., • Experience with project management methodologies and tools including, preferably JIRA, • Ability to work effectively in a fast-paced, dynamic environment., • Experience managing budgets and resources. Zioskis an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX..No agencies or third-party recruiters, please.

Job Description Site Manager Richardson., TX Advance your career with an industry-leading robotics manufacturer! A world-leading OEM fabrication and semiconductor machinery and turnkey automation solutions with over 90 years in business is looking to hire a Site Manager to be the key support role project management, safety, and contracting team activities for custom turnkey systems implementation. Base salary of up to $100,000 annually + Bonus + Profit Share The Site Manager will excel with: • Assure creation and adherence to installation site safety procedures., • Take ownership of project safety execution, conduct routine audits and incident investigations., • Facilitate and resolve difficult situations with customers, contractors, and team members., • Responsible for project execution and deliverables including assuring a safe, quality and on-time installation. Supervise personnel at site., • Read and understand project schedules, milestones, and deliverables. Prepare installation working plan and schedule., • Coordinate and direct installation resource plans at site to meet project requirements., • Liaison with customer for all installation related activities. Manage communication with project stakeholders., • Manage project changes, take corrective action, and update project plans and documentation., • Complete and distribute project installation reports., • Conduct project closure. Help facilitate project acceptance and handover by completing all installation paperwork., • +Create and manage installation site management documents including organizational chart and contact information., • Identify project risks to safety, quality, cost, and schedule., • Create and manage installation quality plan and document control plan for projects., • Lead, develop, coach and build contractor project teams. Provide advice and guidance to team members., • Facilitate team communications and set expectations, roles, and responsibilities., • Coordinate training, team development, and coaching to build their technical, safety, quality, and interpersonal skill sets. The Site Manager will have: • 2 year electromechanical engineering degree or military certification equivalent, • 3-4 years of industrial automation or clean room experience; or equivalent education and experience, • 2 years of experience overseeing contractors and coordinating employee activities in a Project Management related role, • Proven leadership aptitude, • Strong excel and MS Project experience is mandatory, • Successful history of reading electrical schematics and blueprints and diagnose/troubleshoot automated machinery, • Ability to apply a wide range of electrical diagnostic instrumentation, • Experience in an engineering-to-order business environment, • Ability to travel both domestically & internationally as needed with substantial time in Phoenix. The Site Manager will be rewarded with: • $90,000-100,000 Annual Salary, • Performance bonus, • Profit share, • Company Credit Card for all travel expenses, • Per Diem, • Exceptional benefits package, • Medical, • Dental, • Vision, • Comprehensive Health Insurance $40 great rates, • 401k with Match, • Paid vacation & holidays, • Relocation assistance, • Direct paths for career advancement, • Opportunity to make a major impact, you will be recognized for your success! Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility

Job Description Akkodis is seeking a Help Desk Support for a Contract job with a client in Plano, TX(Hybrid). The ideal candidate excels in resolving technical issues quickly via chat or phone and supports team growth by assisting in training new agents. Rate Range: $20/hour to $22/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Help Desk Support job responsibilities include: * Responding promptly to user inquiries via phone or chat * Troubleshooting and resolving software and hardware issues remotely * Documenting incidents and solutions using a ticketing system (e.g., ServiceNow) * Assisting with the onboarding and training of new support agents * Escalating complex issues to appropriate teams when necessary Desired Qualifications: * High School Diploma, GED, or equivalent certification (Associate’s Degree preferred) * At least 1 year of remote help desk support experience * Fluent in English * Mac support experience or Mac Integration Basics certification * Windows 10 support experience or Windows 10 certification * Experience using ServiceNow or similar ticketing systems * Strong communication and problem-solving skills If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: • Hybrid Work Options, Paid Time Off, and Paid Holidays, • Medical, Dental, Vision, and 401(k) with employer match contributions The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities • Problem management and escalation of issues in a timely manner, • Prioritization of tasks and meeting of deadlines, excellent time management skills, • Excellent troubleshooting and assessment skills, • Excellent written/verbal communication skills, • Must be a team player with outstanding customer service skills, • Entry of time sheets, expense reports and documentation on or before deadline, • Keep up-to-date on market trends, theory and new ways of doing things; embrace change, • Assist with change-management activities, • Prepare and deliver complete and concise documentation for all projects, • Present progress reports to immediate supervisor and or Project Manager (if so assigned), • Help turn business problems into technical solutions, • Manage deployment of equipment in compliance with established technology policies., • 2+ years experience in IT related study or field., • Must possess basic knowledge and experience with:, • Windows 7/8/10, • Microsoft Office suite, • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.), • Understanding of basic network concepts, • Understanding of application, desktop, and server virtualization, • Understanding of Desktop Deployment / Imaging, • Certifications, • CompTIA A+ Certification a plus, • Windows Server 2008/ 2012/ 2016, • Microsoft Office 365 Admin portal, • Understanding of File Permissions (NTFS & Sharing), • High School Degree required, • Work primarily in a climate-controlled environment with minimal safety/health hazard potential., • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required, • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role., • The noise level in the work environment is moderate. nLtNYXW5rO

Job Description We are seeking a highly motivated and customer-focused Account Manager to join our growing team. In this role, you will be the primary point of contact for a portfolio of our Sage Intacct clients, ensuring their continued success and satisfaction. Your main objective will be to proactively manage client relationships, monitor their status, and act as their internal advocate to secure the resources they need to maximize their investment in Sage Intacct. This position requires a blend of excellent communication skills, a foundational understanding of financial processes, and a passion for helping others succeed. Key Responsibilities * Relationship Management: Build and maintain strong, long-term relationships with a portfolio of Sage Intacct clients. Serve as the trusted advisor and central point of contact for all client needs and inquiries. * Strategic Account Planning: Develop and execute strategic account plans to grow accounts. Understand your clients' long-term business goals and position our solutions to help them achieve those goals. * Proactive Engagement: Regularly check on customer status, health, and satisfaction. Conduct proactive check-ins, business reviews, and health assessments to identify potential issues and opportunities for improvement. * Needs Assessment & Advocacy: Regularly connect with clients to understand their evolving needs and challenges. Advocate internally for the resources required to support their success and fulfill their requests. * Resource Coordination: Identify and coordinate the allocation of internal resources (e.g., consultants, technical support, project managers) to address client requests for additional services, customizations, training, or technical assistance. * Adoption & Optimization: Monitor client adoption and utilization of Sage Intacct. Provide guidance and recommend best practices to ensure they are fully leveraging the platform's features to meet their evolving business needs. * Renewal & Expansion: Work closely with the sales team to identify opportunities for account expansion and ensure successful renewal of client contracts. * Problem Resolution: Triage and escalate customer issues to the appropriate internal teams, ensuring a timely and effective resolution. * Reporting & Documentation: Maintain accurate and up-to-date client records within our CRM system (e.g., Salesforce, HubSpot). Report on key customer success metrics and activities. Qualifications * Experience: 2+ years of experience in a customer success, account management, or client-facing role, preferably in a SaaS or technology environment. * Sage Intacct Knowledge: A solid understanding of the ERP systems and core financial accounting principles (e.g., AP, AR, GL, reporting) is a strong plus. * Communication Skills: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly and concisely. * Problem-Solving: Proven ability to listen to client needs, anticipate challenges, and proactively work towards solutions. * Organizational Skills: Excellent organizational and time-management skills with the ability to manage multiple clients and priorities simultaneously. * Collaboration: A team player who can effectively collaborate with cross-functional teams to achieve shared goals. * Education: Bachelor's degree in Business, Finance, Accounting, or a related field, or equivalent practical experience. * Travel: Ability to travel to client sites for on-site meetings, business reviews, and training sessions as needed. Company DescriptionBTerrell is a dynamic and growing ERP accounting software reseller, specializing in Sage Intacct and focused on delivering high-impact solutions to organizations in the construction and financial sectors. We’re looking for a creative, confident, and hands-on Marketing Specialist to elevate our brand, drive engagement, and help shape our go-to-market presence.BTerrell is a dynamic and growing ERP accounting software reseller, specializing in Sage Intacct and focused on delivering high-impact solutions to organizations in the construction and financial sectors. We’re looking for a creative, confident, and hands-on Marketing Specialist to elevate our brand, drive engagement, and help shape our go-to-market presence.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career It’s not about making a sale. It’s about providing the most secure environment for our customers’ digital transactions. In this role, you’ll continue building on our mission by helping secure our clients’ environment and ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our established clients’ networks, while handling critical issues through your team’s support. You’ll be responsible for the daily operations of your team to ensure they achieve their goals while meeting the needs of the customers. Your Impact: Operational Leadership and Team Management: • Guide the daily activities of a team of Designated Support Engineers, ensuring alignment with company goals and objectives. Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency, • Mentor and guide engineers to enhance both technical expertise and soft skills. Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives, • Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes, • Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions to underline the value of services offered, • Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs, • Oversee trend analysis on support cases, identifying recurring issues and collaborating with cross-functional teams to implement long-term solutions, • Spearhead change initiatives, ensuring smooth transitions and high performance through effective communication and support, • Anticipate and proactively manage escalations at the case and account levels using AI-driven insights and prediction models Qualifications Your Experience: Leadership and Management: • 8+ years in technical support, with at least 3 years experience in a management OR lead role in a high-touch or white-glove support environment, • Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements, • Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments, • Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability, • Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs), • Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $136000/YR - $221000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job DescriptionDetailed Description Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems Roles and Responsibilities: • In-house service, diagnostic and repairs, on Power-Up Project units., • Ensure maintenance of proper work tickets in Netsync and OEM systems, • Interaction with Netsync warranty operations, • Maintain strong working relationship with customer and team, • Communicate issue and success to team managerAdditional Duties:, • Assist in diagnosing and or repairing of in-house equipment for projects, • Assist with any on-site project requests, • Assist drivers with pick-ups and deliveries, • Assist team with off season (summer) projects, • Assist in staging Network Gear, • Delivers and installs network gear, • Assist with general facility upkeep, • Various other tasks related to service deliverySkills and Experience:, • Communication Skills, • Customer Service Skills, • Good Organization Skills High School Diploma or comparable & CompTia A+ #ZR Company DescriptionNetsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week.Netsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week.

Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for later afternoon, overnight, and weekend shifts, with the potential to move to daytime shifts based on job performance. DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including: • Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc., • Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.), • Windows operating systems, • iPhone, iPad, Android, and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements, and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: • The ability to learn new applications quickly, and to certify in numerous software applications, • Bilingual in SPANISH or FRENCH is a plus, • Familiar with ITIL, COPC and/or Six Sigma

Job DescriptionSalary: We're seeking a highly motivated and technically skilled Help Desk Analyst to join our MSP. The ideal candidate will be the first line of contact for end-users experiencing technical issues, providing expert troubleshooting, prompt resolution, and clear communication. This role demands a customer-focused mindset, excellent problem-solving abilities, and the capacity to work effectively under pressure. If you thrive in a fast-paced environment, love tackling intricate technical issues, and have a track record of providing outstanding customer service, we want to hear from you! Responsibilities: • Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner., • Troubleshoot and resolve hardware, software, and network-related issues on primarily Windows platforms., • Set up and configure desktops, laptops, mobile devices, printers, and peripherals., • Manage user accounts, permissions, and access rights using Active Directory and Office 365., • Escalate complex issues to Tier 2 support or relevant departments as needed., • Contribute to continuous service improvement initiatives and suggest enhancements to IT support workflows., • Document and maintain accurate records of support interactions and solutions., • Stay current with industry trends and emerging technologies to enhance troubleshooting capabilities. Qualifications: • 1+ year of proven experience in a help desk or equivalent technical support role., • In-depth knowledge of Windows operating system., • Familiarity with Active Directory, Office 365, and remote support tools., • Strong proficiency in diagnosing and troubleshooting hardware and software issues., • Exceptional problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Engineer (MCSE) are highly desirable. Benefits: Medical/Dental/Vision/Retirement Plan Required & Preferred Qualifications (if applicable): The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as these may change with business needs. BEAR Technologies reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by BEAR Technologies in its discretion to enable individuals with disabilities to perform the essential functions of this job. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

Job Description Job Title: PC Support Technician Pay Rate: $26/HR - $30/HR Location: Allen,, TX Join our Private Computer Company with a wonderful owner and supportive staff! We are seeking an experienced PC Support Technician to provide installation and technical support services in the Allen, TX region. Responsibilities: • Install, configure, and troubleshoot PC hardware and software applications., • Set up and maintain LAN cables, switches, and access point devices., • Provide on-site technical support to clients in Allen, McKinney, and Frisco., • Ensure timely and professional service to maintain client satisfaction. Requirements: • Prior experience in PC support, hardware/software installation, and networking., • Strong knowledge of PC software applications and system configuration., • Ability to install and manage LAN cabling, switches, and access points., • Excellent problem-solving and communication skills., • Must have reliable transportation to service assigned areas., • Sorry, no new graduates at this time. Benefits: • Competitive hourly pay ($26 - $30 per hour)., • Supportive work environment with a great team., • Opportunity to work directly with clients and make a real impact. How to Apply: Please apply with a copy of your CV or Resume. Job Posted by ApplicantPro

Job Description GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating, • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state), • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Ensure State Health inspection guidelines are completed, and in compliance with state regulations, • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance, • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations., • Complete monthly retention of all work-related documentation, • Provide Corporate with all company invoices, to include all vendors, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely, efficiently and professionally, • Complete Manager Objectives each day as required in the companies Intranet, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Corresponding with and providing regular reports to corporate office personnel, • Expanding the marketing and promotional presence of K1 Speed, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance, • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed., • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard, • Ensures that their location has the proper staffing level to maximize the employee and guest experience., • Over sees weekly inventories of each location per company standards., • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards., • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards., • Ensures their location is consistently following the guidelines for private party events, • Provide timely information to sales team and Director or sales in-order to help book parties., • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions., • Responds to customer service needs to provide the highest standards of service within 24hours., • Executes weekly and monthly Marketing promotions to build the brand and generate revenue., • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: • Job Knowledge – Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities., • Initiative – Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude., • Professionalism – Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs., • Planning and Organizing – Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies., • Team Work/Cooperation – Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded., • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems., • Productivity – Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures., • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure., • Communication – Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Customer Orientation – Listens, identifies, and responds, quickly and effectively to internal and external customers’ needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction., • Work Quality – Demonstrates accuracy, thoroughness, and attention to detail., • Decision Making – Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made., • Adaptability/Flexibility – Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT: K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above.

Job Description Job Title: Senior IT Technical Specialist Location: Plano, TX (100% On-site) Duration: 5 Months (with possible extensions) Rate: $65 - $80/hr Contract Type: W2 only (Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No C2C, 1099, OPT, or sponsorship available.) Job Summary: The IT Sr. Technical Specialist is responsible for aligning technology solutions with business strategies, primarily supporting senior management. This individual serves as a principal designer for complex systems and subsystems and provides strategic guidance across IT and business functions. The role requires a deep understanding of current technologies, tools, and design patterns, particularly in regulated industries. Core Responsibilities: * Partner with functional groups to clarify business needs and develop long-term system strategies. * Design, configure, and lead implementation of complex enterprise systems (including SAP and MES systems). * Provide technical consultancy for business process improvements and emerging technology adoption. * Advise on solution risks, benefits, cost impacts, and alignment with business goals. * Coordinate with internal IT teams and customers to resolve conflicts and track project progress. * Lead and mentor technical teams; foster collaboration to meet project goals. * Ensure compliance with corporate policies and divisional standards. * Perform configuration responsibilities in specialized systems. * Communicate system design options and maintain alignment across stakeholders. Specific Responsibilities & Technical Experience: * 5–10 years experience deploying and maintaining POMS or other MES systems. * 5 years experience in recipe design/configuration within MES platforms. * Proven history authoring validation documents and working with SLC processes in pharmaceutical or medical device environments. * Experience with MES deployments on manual (paper-based) lines. * Familiarity with document management systems (e.g., Windchill, M-Files, TCE) for routing/storing software documentation. * 5 years implementing and configuring MES integrations with: * ERP systems (SAP, Oracle) * Equipment management systems (Infor, Maximo) * Training systems (Isotrain, ComplianceWire) Required Qualifications: * Bachelor's Degree in Computer Science, Information Systems, or related field. * 10–13 years of experience in IT systems design, consulting, or technical architecture. * Proven ability to align technology with strategic goals and deliver large-scale system solutions. * Deep understanding of enterprise tools, technologies, and system configuration (SAP experience highly desirable). * Strong interpersonal, communication, and problem-solving skills. Applicants must be authorized to work in the United States without the need for employment-based visa sponsorship now or in the future. (Blue Star Partners LLC will not sponsor applicants for work visas including but not limited to H-1B, L-1, TN, OPT, CPT, or other visa statuses.)

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career It’s not about making a sale. It’s about providing the most secure environment for our customers’ digital transactions. In this role, you’ll continue building on our mission by helping secure our clients’ environment and ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our established clients’ networks, while handling critical issues through your team’s support. You’ll be responsible for the daily operations of your team to ensure they achieve their goals while meeting the needs of the customers. Your Impact: Operational Leadership and Team Management: • Guide the daily activities of a team of Designated Support Engineers, ensuring alignment with company goals and objectives. Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency, • Mentor and guide engineers to enhance both technical expertise and soft skills. Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives, • Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes, • Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions to underline the value of services offered, • Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs, • Oversee trend analysis on support cases, identifying recurring issues and collaborating with cross-functional teams to implement long-term solutions, • Spearhead change initiatives, ensuring smooth transitions and high performance through effective communication and support, • Anticipate and proactively manage escalations at the case and account levels using AI-driven insights and prediction models Qualifications Your Experience: Leadership and Management: • 8+ years in technical support, with at least 3 years experience in a management OR lead role in a high-touch or white-glove support environment, • Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements, • Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments, • Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability, • Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs), • Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $136000/YR - $221000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Description We are seeking a dependable and detail-oriented Computer Hardware Technician to join our team in Plano, TX. This role combines hands-on computer diagnostics and repair (about 50–60%) with warehouse operations (about 40–50%). You will troubleshoot and repair PCs and related equipment, replace components, and track assets, while also assisting with shipping, receiving, and inventory management. The ideal candidate will have a solid foundation in computer hardware—whether from professional experience or building/repairing PCs as a hobby—along with the ability to manage typical warehouse responsibilities. This position will have responsibilities that include working with government contractors; therefore, U.S. citizenship is required. This is an on-site position. Work hours are M-F, 8:00a - 5:00p with overtime available. Our benefit offerings include Medical, Dental & Vision insurance, 401k with company match and PTO. Key Responsibilities (Computer/Technical – 50–60%): • Perform diagnostics and repair of desktop and laptop computers, • Replace and upgrade components (hard drives, memory, power supplies, etc.), • Identify and verify PC hardware and peripherals (monitors, docking stations, drives, etc.), • Log, track, and update asset details in internal systems, • Assist in preparing and testing equipment for deploymentWarehouse Responsibilities (40–50%):, • Load and unload trucks with incoming and outgoing shipments, • Receive, inspect, and document incoming equipment, • Pick, pack, and prepare orders for shipment, • Stock, label, and organize inventory in designated storage areas, • Maintain Excel spreadsheets and use barcode scanners for asset tracking, • Ensure a clean, safe, and organized warehouse environmentQualifications:, • U.S. citizenship required (government contract work), • Hands-on experience with computer hardware, either professionally or through hobbyist experience (building or repairing PCs, gaming systems, etc.), • Ability to accurately identify PC components and peripherals, • Previous warehouse or logistics experience preferred, • Proficient in Excel for tracking and reporting, • Strong attention to detail, organization, and communication skills, • Dependable, punctual, and able to manage multiple tasks, • Able to lift up to 50 lbs, • This position will have responsibilities that include working with government contractors; therefore, U.S. citizenship is required. Preferred (but not required):, • A+, iOS, or mobile device certificationsFuture Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner. #LI-Onsite #LI-SG1 #FutureTechJob Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR GjZYpRONrv

Job Description IQ Clarity has an Addison, TX based client looking to hire an experienced Technical Support Specialist who thrives in a customer-facing role and enjoys solving real-world IT challenges. This role will be onsite in Addison, TX What You'll Do: · Troubleshoot and resolve escalated support tickets, including VPN, VoIP, and networking issues · Provide hands-on support with Active Directory, Exchange, Office 365, and RMM tools · Configure and manage switching, routing, and firewall systems · Support and maintain client VoIP systems (currently using 3CX VOIP) · Use automation where possible to streamline recurring tasks · Communicate clearly with end-users and clients, delivering solutions with professionalism and empathy What We're Looking For: · 3–4 years of helpdesk or technical support experience · Understanding of networking fundamentals (switching, routing) and VPN configuration · Hands-on experience with firewalls · Solid skills in Office 365, Active Directory, Exchange, and VoIP · Track record of handling tickets efficiently and independently · Familiarity with Remote Monitoring & Management (RMM) platforms and automation for routine support tasks · Strong problem-solving and communication skills Nice to Have: · CompTIA or other relevant certifications · Prior experience supporting Small Business environments

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX) and they are in need of a IT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)