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Job Posting Title: Emerging Arts Professional, Technical Direction Hiring Department: Texas Performing Arts Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Non-Exempt Earliest Start Date: Mar 30, 2026 Position Duration: Expected to Continue Until Jul 31, 2027 Location: UT MAIN CAMPUS Job Details: The fellowship is expected to be from August 1, 2026 to July 31, 2027. However, the dates are flexible. The deadline for applications is April 1, 2026. Please submit your application prior to the deadline. If you have questions about the fellowship or the application process, please contact Tim Rogers, Director of Education & Engagement at ___. More information is available at: ___ About Texas Performing Arts ___ (TPA) is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., TPA is an anchor institution in Austin's arts, cultural, and entertainment scene. TPA operates venues on the UT campus including Austin's largest theater, Bass Concert Hall. Its public programs include Broadway in Austin; a curated season of international dance, theater, and music; and presentations of national touring artists. TPA is an integral unit of UT's College of Fine Arts and engages students across the university in creative experiences. The Emerging Arts Professional program is a year-long paid opportunity for on-the-job learning in arts administration. Participants work within their area of focus to support the growth and programmatic activity of Texas Performing Arts while developing the job skills, understanding of the field, and network connections necessary to begin or advance a professional career in the arts and entertainment industry. Emerging Arts Professionals receive an annual salary and UT Austin's benefits package. The Fabrication Studios at Texas Performing Arts supports academic productions within the College of Fine Arts as well as creates elements for professional productions, other university departments and outside clients. Emerging Arts Professionals working in this area will work on scenic fabrication, technical direction for live performance, prop building, and training in design and technical theatre, especially in relation to UT's Department of Theatre and Dance and the Butler Opera Center. Additionally, they will support the training and development of UT students interacting with the Fabrication Studios. • Project or Event Planning & Implementation:, • Serve as project Technical Director or Assistant Technical Director as assigned on Academic and special projects as well as Summer Stock Austin 2027., • Supervise and assist in purchasing of materials and cost estimates for assigned productions and projects., • Draft elements for fabrication and/or venue installation., • Assist in planning and execution of rigging elements for Academic Productions., • Supervise students and professionals during fabrication, installation, and striking of production elements., • Operate and maintain equipment and machinery including sewing machine, CNC router, laser cutter, 3D printer and related digital fabrication tools., • Fabricate, alter, repair, and assist with temporary and long-term storage of fabricated production elements including props, scenery, and backdrops., • Purchase, borrow, or rent props and/or scenic elements., • General Administrative Support:, • Coordinate and prepare cost estimates for scenic and prop elements including materials and labor for construction., • Facilitate student training and monitor student progress in close collaboration with staff and faculty., • Train students, volunteers, and employees through hands-on demonstration and participation during all phases of planning, production, and management., • Attend production meetings and technical rehearsals as needed., • Coordinate internal and external meetings and events., • Coordinate across areas for appropriate project documentation., • Complete evaluations and reports., • Professional Development:, • Participate in Emerging Arts Professional educational programming including monthly meetings, developmental projects and networking events., • Serve as a member of the TPA All-Staff Committee, • Attend TPA performances and activities., • Complete a capstone project or experience, • Perform other related functions as assigned. This job description may not include all assigned duties, responsibilities, or aspects of the job described., • 1-3 years work experience in performing arts production with a focus on scenic and/or props fabrication. Student roles can count toward this requirement., • Demonstrated intent to pursue a career in professional arts administration or production., • Demonstrated organizational skills, • Demonstrated positive attitude, flexibility with working assignments and a willingness to learn and adapt., • Demonstrated competencies in:, • Teamwork, • Effective communication (written and spoken), • Accuracy and attention to detail, • Initiative, • Decision making and critical thinking, • Problem solving, • Demonstrated training and/or experience in computer-aided drafting., • Demonstrated training and/or experience in technical direction or fabrication project management, • Experience and interest in properties fabrication and management in a live performance environment, • Prior work experience working in a performing arts organization., • Familiarity with Texas Performing Arts and UT Austin venues and programs Not Required $3,500/month • Repetitive use of a keyboard at a workstation. Prolonged screen time., • Physically able to lift and carry objects up to 40 pounds., • Works independently and unsupervised on a regular basis., • Work collaboratively as member of a team with people of varied backgrounds., • Work with sensitive and confidential information, under pressure of rigid deadlines and time limitations, and with overlapping projects., • Accept supervision., • Maintain professional demeanor., • Regular and punctual attendance at workplace with flexibility for early morning, evening and weekend work related to performances and events., • This position has a limited term of 1 year., • Standard 8am - 5pm work hours., • Early morning, evening and weekend work is required in relation to performances and events. A compensatory time program is provided., • Occasional work-related travel may be required., • Letter of Interest including the following: 1. Interest in and qualifications for this specific opportunity 2. How will this position help you achieve your career goals?, • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor., • Work samples may be requested if applicant advances to the interview stage. Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Description Start of review process January 19, 2026. The position will remain open until filled. Starting Date August 16, 2026 The Department of Design at The University of Texas at Austin invites applications for the position of Assistant or Associate Professor of Practice in Product Design for Industrial Manufacturing. We are seeking candidates with a practice in the dynamic field of product design for industrial manufacturing. Candidates should also demonstrate innovative pedagogical approaches and have teaching experience at the university level. Salary and rank commensurate with experience. This position requires residency in or relocation to Austin, TX. Responsibilities * Teach the equivalent of three courses, each semester in industrial design, including but not limited to: product design, sustainable design, social design, interactive design, design engineering • Actively participate in and support the functioning of the department through service work in selected committees, workgroups, and special projects, • Maintain professional activities (including creative practice) at a level that ensures connection with the current state of the field, • Participate in departmental, college, and university-wide meetings and events Qualifications Required Qualifications • Graduate degree in design or relevant field, • Teaching experience, evidenced by a selection of student work Practice in product design for industrial manufacturing demonstrated through a portfolio of design work • Working knowledge of Rhinoceros 3D, Keyshot, and Adobe Creative Suite, • Ability to work within a dynamic and complex work environment, • Ability to collaborate effectively within teams composed of members with different professional experiences and at varying stages of their careers Preferred Qualifications • A Master of Fine Arts (MFA), Master of Science (MS), Master of Industrial Design (MID) or other terminal degree in Industrial Design or 3D Product Design, • A minimum two years of teaching experience at the undergraduate and/or graduate level, • Excellence in practice in product design for industrial manufacturing, demonstrated through significant professional achievements, • Demonstrated experience in administrative work within a dynamic and complex academic environment, • Prior experience in collaborating effectively within teams composed of members with versatile professional experiences and at varying stages of their academic careers, • Evidence of practice-led or practice-based academic research in Design Studies resulting in journal publications or patents, • Demonstrated ability to successfully adjust teaching and mentoring methods in response to the learning needs of students from varying backgrounds, • Substantial experience developing new coursework and course materials The Department of Design is using Interfolio's Faculty Search to conduct this search. Applicants to this position receive a free account and can send all application materials, including confidential letters of recommendation, free of charge. Apply Now. Applications must include the following materials to be considered: • A letter of interest addressing the required and preferred qualifications for the position, • Curriculum Vitae, • A statement of teaching philosophy addressing an idea for an introductory class in 3D product design, • A portfolio of creative work in graphic design for digital media with 10-15 pages, • A portfolio with a minimum of 10-15 pieces of student work The University of Texas at Austin is a flagship, tier-one, research institution situated in Austin, TX, a city known for its vibrancy, quality of life, and active engagement in the arts. The University holds the Seal of Excelencia for commitment to Latino students as a Hispanic Serving Institution. About the College of Fine Arts The College of Fine Arts educates artists, scholars and future arts educators in a context that emphasizes artistic excellence, advanced technology, cultural range and best professional practices. The college places a high priority on research and the creation of new work through its many divisions and departments, including the Butler School of Music, the Department of Art and Art History, the Department of Theatre and Dance, the Department of Design, the Department of Art and Entertainment Technologies, Texas Performing Arts, the university's arts presenting organization, and Landmarks, the university's public art program. A comprehensive visual and performing arts program, the college offers degree concentrations from the B.A. to Ph.D. in a wide array of disciplines, from classical music and composition to acting, dance and scenic design to studio art and design studies, as well as the scholarly study of the arts in a broad range of disciplines. About the Department of Design The Department of Design is where creativity intersects with academic excellence and an entrepreneurial spirit. Drawing on the world-class resources of The University of Texas at Austin and the rapidly growing economy of Central Texas, the department advances transformative education, research, and creative practice. With two undergraduate and two graduate programs, and by serving over 600 non-design major students through the Center for Integrated Design, the department has established a long-standing record of excellence in higher education. The department's versatile faculty is composed of accomplished designers and scholars who merge theory with practice to redefine contemporary design and expand knowledge in the field. Sharing facilities with the Department of Arts and Art History, the Department Arts and Entertainment Technologies, and Texas Robotics, we provide our students, faculty, and staff access to exceptional resources, including two digital fabrication labs, two woodshops (). Equal Employment Opportunity Statement The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Description The Department of Theatre and Dance offers a unique opportunity for professional development in teaching, creative practice and research. Positions are available periodically for non-tenure track faculty who are interested in teaching and who have the potential to contribute to the development of the academic programs and creative activity in the areas of Acting, Directing, Drama and Theatre for Youth and Communities, Scene Design, Costume Design, Lighting Design, Costume Technology, Theatre Technology, Performance as Public Practice, Dance, and Playwriting. Positions are not available every semester and are contingent on funding. The University of Texas at Austin and the Department of Theatre and Dance is committed to fostering a welcoming community. We welcome applicants who can help achieve our objectives. Qualifications Qualifications must be commensurate with rank and include an outstanding academic record, significant achievement in original research/creative activity/exhibition record and a commitment of quality teaching. The successful candidates are expected to teach undergraduate courses, collaborate with other faculty, and be involved in professional/creative research. Application Instructions Interested applicants are invited to upload a letter of interest, curriculum vita, and the names and contact information of three references. All materials should be submitted by clicking the "Apply Now" button, below. Please do not send additional supporting materials until requested. Equal Employment Opportunity Statement The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Job DescriptionDescription: Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. COTALAND is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides opening Summer of 2026. COTALAND is seeking a Technical Supervisor to lead the technical planning, installation, operation, maintenance, and sustainment of all live entertainment and show-related experiences across the park. This role serves as the senior technical authority for Entertainment and partners closely with Creative, Production, Operations, Facilities, and external vendors to ensure every show, character experience, seasonal event, and special activation is delivered safely, reliably, and at the highest standards of show quality and guest experience. Requirements: Requirements & Essential Functions: • Bachelor’s degree in Technical Theatre, Entertainment Technology, Live Event Production, Production Management, or related field, or equivalent professional experience., • Minimum 5 years of progressive technical leadership experience in theme parks, live entertainment, touring, concerts, or large-scale event environments., • Expert knowledge of live entertainment technical systems and workflows including planning, install, operations, sustainment, and troubleshooting., • Proven experience managing budgets, labor, vendors, schedules, and multiple project timelines simultaneously., • Strong communication skills with the ability to translate creative intent into executable technical plans quickly and efficiently., • Proficiency with project management and collaboration tools such as Wrike, Asana, Microsoft Project, Trello, or equivalent, • Must be available to work a flexible schedule based on park operating hours and business needs, • Availability must include weekends, holidays, early mornings, late evenings, and seasonal event peak periods. Key Responsibilities · Lead the technical execution of entertainment offerings including stage shows, character experiences, atmosphere entertainment, ceremonies, seasonal events, fireworks, and special activations. · Develop and implement long-term technical strategy, standards, and best practices for Entertainment in alignment with creative intent, operational needs, and budget targets. · Oversee all entertainment technical disciplines including audio, video, lighting, show control, rigging, staging, power distribution, and special effects as applicable. · Manage technical production planning, including load-ins, installs, rehearsals, tech runs, show openings, and ongoing sustainment. · Build and maintain preventative maintenance and inspection programs to support show uptime and consistent performance quality. · Create and manage detailed schedules, workflows, labor plans, and production timelines to support multiple concurrent projects and seasonal changeovers. · Manage technical budgets including labor, purchasing, rentals, maintenance, vendor contracts, and cost tracking to meet financial goals. · Identify and mitigate risk through safe work practices, documentation, training, and compliance with OSHA and applicable local, state, and federal regulations. · Ensure all technical deliverables meet show quality expectations, brand standards, and operational requirements. · Monitor and improve performance metrics including show uptime, maintenance trends, incident reduction, and operational efficiency. · Lead vendor coordination including bid support, scopes of work, procurement collaboration, installation oversight, and quality control. · Recruit, train, develop and schedule technical staff while building a culture of accountability, collaboration, guest focus, and continuous improvement. · Serve as a key cross-functional leader working with Ride Operations, Park Operations, Security, IT, Marketing, Merchandise, Food & Beverage, Landscaping, and Horticulture to ensure entertainment integrates seamlessly into daily park operations. Work Schedule and Conditions This position is based on-site at COTALAND Theme Park at Circuit of The Americas in Austin, Texas and requires flexibility for non-traditional hours during rehearsals, installs, openings, and seasonal peak operations. Required Qualifications: · Ability to stand, sit, use hands to handle, or feel, reach with hands and arms. · Ability to lift and/ or move up to 25 pounds. · Ability to squat, bend, twist, push/pull. · Ability to stand/walk for long periods. · Specific vision abilities required by this job include close vision and distance vision. · Work in extreme environments outdoors throughout the year. · The noise level in the work environment is usually moderate but can be loud during events. Salary commensurate with experience. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. EQUAL EMPLOYMENT OPPORTUNITY: COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state and federal law.

Job DescriptionWhy join us?We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.” People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in. We're hiring a Partnership Sales Manager to help scale SafetyCulture's partner program across the Americas. This is a foundational role on a growing team — you'll own partner relationships end-to-end, from recruitment and enablement to co-selling and activation. You'll report to the Sr. Director of GTM (Americas) and work closely with the Director of Partnerships. This is an individual contributor role with high visibility and real ownership. About You: 3–5 years in a customer-facing, partnerships, or channel sales role Proven ability to build trust with senior stakeholders and C-suite decision-makers Self-starter who thrives in fast-moving, ambiguous environments Strong communicator — written, verbal, and in the room Comfortable running multiple workstreams and juggling competing priorities Experience with deal registration, co-sell motions, or partner portals is a plus How You Will Spend Your Time: Partner recruitment & assessment — identify and qualify partners who fit our GTM strategy Enablement — run end-to-end onboarding covering sales, product, commercial, and implementation Co-sell execution — drive account mapping, deal registration, and joint pipeline with the GTM team Partner portal — keep assets sharp and up to date in collaboration with marketing Demos & presentations — deliver compelling product demos to partners and their customers Performance tracking — monitor partner progress and hold partners accountable to goals Marketing collaboration — co-develop materials, events, and webinars that generate pipeline Customer success — ensure referred customers get what they need and become advocates At SafetyCulture we care about people and growing the team, through: • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.You'll Also Receive Other Perks Such As, • EAP services and generous parental leave policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhy join us?We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.” People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in. Partnerships play a pivotal role in ensuring customers realize long-term value from the SafetyCulture platform — a key driver of our sustained success. We’ve recently made a major investment in building a new, robust partner program and organization. The foundational plan and framework are already in place — developed in collaboration with global experts — and we’re now looking for a leader to validate, scale, and accelerate this next chapter. As our Global Head of Partnerships, you’ll take ownership of this newly developed strategy, guiding its execution and helping us expand the reach and impact of our partner ecosystem. You won’t be starting from scratch — instead, you’ll be evolving and growing an already defined plan, building the right talent, and ensuring our partners thrive alongside our customers. You’ll be the go-to leader for partnership strategy across SafetyCulture’s global go-to-market organization, shaping the direction, inspiring cross-functional alignment, and creating a culture of collaboration, innovation, and execution excellence. This is a rare opportunity to lead at the center of SafetyCulture’s next growth phase. With a new global partnership plan and organization already built and funded, you’ll have the foundation, resources, and executive support to make a transformative impact. You’ll help scale a model that enhances customer value, accelerates growth, and strengthens SafetyCulture’s position as the platform of choice for workplace transformation worldwide.About You: • 10+ years in Partnerships/Channels/Alliances for B2B SaaS, with at least 5 years leading a global or multi-region partner function., • Proven ability to scale an established partner model to new levels of performance — ideally within a fast-growth, global SaaS environment., • Deep experience developing co-sell and co-delivery motions and partnering effectively with hyperscalers (e.g. AWS Marketplace, ISV Accelerate)., • Strong stakeholder leadership and communication skills to drive internal alignment around partnership value and impact., • Track record of building, coaching, and developing high-performing teams across regions and cultures., • Experience evolving direct sales and customer success motions into partnership-led growth models., • Understanding of modern partnership tech stacks (Impartner, Crossbeam, etc.) and how they enable efficient scaling., • A global mindset and the ability to operate effectively across time zones, cultures, and markets.How You Will Spend Your Time:, • Validate and Scale: Refine and execute our newly developed global partnership strategy, ensuring it scales effectively across markets., • Team Leadership: Build, grow, and lead a high-performing global partnerships team across AMER, EMEA, and APAC., • Partner Development: Identify, recruit, and develop strategic partners — including technology, services, and go-to-market alliances — to accelerate customer outcomes and company growth., • Cross-Functional Collaboration: Work closely with sales, customer success, product, and marketing to embed partnerships into every phase of our customer journey., • Program Maturity: Continuously evolve partner enablement, co-sell and co-delivery motions, and operational excellence using modern AI-enabled tools (e.g. Impartner, Crossbeam)., • Performance & Impact: Define and drive measurable outcomes for partner-sourced and influenced revenue, customer retention, and ecosystem value creation., • Thought Leadership: Represent SafetyCulture externally as a partnership leader and advocate in global forums, events, and with major technology partners (including AWS).At SafetyCulture we care about people and growing the team, through:, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.You'll Also Receive Other Perks Such As, • EAP services and generous parental leave policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House. The Director of Customer Operations will lead operational strategy and execution for Customer Success, Customer Support, and Professional Services. This role is responsible for building scalable systems, processes, and reporting structures that improve efficiency, predictability, and customer outcomes. Responsibilities: • Define and evolve the Customer Organization operating model to improve efficiency and scalability., • Create and maintain process documentation, governance, and accountability frameworks., • Own strategy and administration of customer-facing systems (Rocketlane, Gainsight, Zendesk)., • Improve cross-system workflows, integrations, and automation to reduce manual work., • Develop KPI frameworks, dashboards, and recurring performance reviews for leadership., • Deliver monthly operational insights tied to key metrics (e.g., margin, GRR, utilization)., • Drive programs that improve onboarding predictability, reduce Time to Value, and increase PS margin., • Ensure adoption of standardized delivery workflows and best practices., • Oversee financial operations including forecasting, backlog reporting, billing, and revenue recognition., • Manage quarterly bonus calculations, billing disputes, and select departmental expenses., • Partner with Customer Org, Product, Sales, and Finance to align end-to-end customer lifecycle processes., • Establish and maintain operating rhythms that support global collaboration., • Hire, lead, and develop operations talent across analytics, systems, and process ownership.Requirements:, • 5+ years in Customer Operations, Customer Success, Support, or Professional Services Operations in a SaaS or tech-enabled environment., • Proven ability to design and scale operational processes across cross-functional teams., • Strong analytical skills with experience developing KPIs, dashboards, and executive-level insights., • Experience managing operational systems, workflows, and data governance., • Strong financial acumen; advanced Excel proficiency., • Demonstrated leadership experience in hiring and developing teams., • (Preferred) Experience improving onboarding efficiency and Time to Value., • (Preferred) Background in Professional Services operations (capacity, utilization, margin)., • (Preferred) Experience supporting global teams/time zones. Working at Momentus: Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high quality benefits including: Insurance: Comprehensive medical, dental, & vision insurance. Exceptional 401k Match: Momentus will match 80% of your first 10% Unlimited Time Off: Rest and recharge on your terms. Remote Work: We value our global team and proudly offer the freedom to work remotely. ? Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning

Job DescriptionWhy join us?We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.” People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in. An exciting opportunity has arisen for a Senior Customer Success Manager (CSM) to join our team! You’ll lead retention and growth across a large portfolio (~100 accounts) of high-potential customers, with a strong concentration in the Manufacturing industry. This is a senior-level, tech-enabled Customer Success role operating within a scaled engagement model. You will drive portfolio-level strategy while executing efficient, data-driven programs that increase adoption, retention, and expansion across a broad book of business. Unlike traditional high-touch Enterprise roles, success in this position comes from leveraging automation, segmentation, and lifecycle design to deliver meaningful impact at scale. You will not only manage your portfolio but also contribute to evolving and optimizing our scaled Customer Success strategy. We’re looking for someone who is commercially sharp, highly analytical, operationally disciplined, and energized by using technology to increase impact and efficiency. About you: • Experienced managing high-volume portfolios (50–100+ accounts) within a scaled or pooled Customer Success model, • Proven success improving retention and driving growth within a lower-spend, high-potential segment, • Deep experience using Customer Success platforms such as Gainsight (preferred), Totango, ChurnZero, or similar tools to build plays, automate engagement, and monitor health signals, • Highly analytical, using data to prioritize and guide decision-making, • Systems-oriented, building repeatable processes rather than relying on manual effort, • Commercially astute, with strong judgment on where to invest time for maximum impact, • Strategic thinker who identifies portfolio-wide trends and opportunities, • Tech-forward, energized by automation, AI, and digital-first engagement models, • Clear, confident communicator effective in 1:many engagement formats, • Experience supporting Manufacturing customers is beneficial, but not required, • Based in/near Austin, TX or Kansas City, MOHow you will spend your time:, • Own gross and net retention across a portfolio of ~100 growth-focused accounts, • Develop and execute scalable engagement strategies that drive adoption, stickiness, and measurable value realization, • Leverage Gainsight and related tools to design automated plays, monitor health signals, and proactively mitigate churn risk, • Identify high-growth accounts and partner with Sales to drive expansion opportunities, • Deliver targeted enablement programs (digital campaigns, webinars, segmented outreach) aligned to customer lifecycle stages, • Analyze portfolio performance trends and provide strategic recommendations to improve segmentation, engagement models, and growth outcomes, • Act as a thought partner in shaping and evolving SafetyCulture’s scaled Customer Success strategy, • Serve as the voice of this customer segment internally, influencing product, marketing, and go-to-market improvementsMore than a job:, • Equity with high growth potential and a competitive salary, • 401k, • Generous Medical Insurance plans, • Paid Parental Leave, • Access to professional and personal training and development opportunities, • Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.