Ticketing jobs in Central Islip, New YorkCreate job alerts

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) Diagnose and resolve IT related hardware, software, and network issues Configuration and installation of new IT equipment at client locations Installation, setup, and support of VoIP systems Configure user accounts in Active Directory, O365 and other applications Track customer issues and resolutions in our ticketing system Proactively monitor, manage, and support client networks Perform software and hardware updates and maintenance Investigate security breaches and vulnerabilities Collaborate with other team members to solve complex issues Recommend hardware and software improvements to clients Monitor data backups and perform file restorations or disaster recovery Rebuild/re-image computers and transferring/saving user profiles and data Resolve virus and malware issues VPN setup and troubleshooting Backup/Restoration and Disaster Recovery Requirements and Qualifications At least 2 yrs. experience in an IT support related position ConnectWise and MSP experience +++ Cisco and Meraki experience +++ Thorough knowledge of Windows 10 and Mac OS X Cybersecurity experience or certification a plus, but not required. Familiarity with mobile devices such as iPhones, iPads, Android, etc. Prior knowledge of service ticketing systems Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Professional attitude and appearance Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations Availability during weekday business hours and a rotating on-call schedule, if needed Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off Duties & Responsibilities (This list is not exhaustive) • Diagnose and resolve hardware, software, and network-related issues, • Configure and install new IT equipment at client locations, • Install, set up, and support VoIP phone systems, • Create, manage, and maintain user accounts in Active Directory, Microsoft 365, and other applications, • Document customer issues, troubleshooting steps, and resolutions in the ticketing system, • Proactively monitor, manage, and support client networks, • Perform routine software and hardware updates and maintenance, • Identify, investigate, and remediate security breaches and vulnerabilities, • Collaborate with team members to resolve complex technical issues, • Recommend hardware and software improvements based on client needs, • Monitor data backups and perform file restorations and disaster recovery as needed, • Rebuild and re-image computers, including transferring and preserving user profiles and data, • Detect and resolve virus and malware infections, • Configure and troubleshoot VPN connections, • Support backup, restoration, and disaster recovery processesRequirements & Qualifications, • Minimum of 1 year of experience in an IT support or related role, • Strong experience with Cisco and Meraki environments (highly preferred), • Solid working knowledge of Windows 10, • Familiarity with mobile devices, including iPhone, iPad, and Android, • Experience installing and supporting firewalls, routers, switches, IP cameras, phone systems, and wireless access points, • Ability to run and terminate low-voltage cabling (Cat5/Cat6, RJ45, RJ11), • Professional demeanor and appearance, • Ability to lift, push, or pull up to 50 lbs and work in confined equipment spaces, • Availability during weekday business hours, with participation in a rotating on-call schedule as needed, • Reliable transportation and willingness to travel within an assigned geographic areaDesired Skills & Attributes, • Strong troubleshooting, analytical, and critical-thinking skills, • Ability to multitask, prioritize workload, and manage time effectively, • Excellent verbal and written communication skills, • Self-motivated with the ability to thrive in a fast-paced environment, • Experience with ConnectWise and managed service providers (highly preferred), • Cybersecurity experience or certification is a plus, but not requiredThis role represents a rare opportunity within the MSP spaceone that goes beyond typical help desk work. Youll gain hands-on experience across a wide range of technologies, client environments, and on-site projects that many MSP positions simply dont offer. This role represents a rare opportunity within the MSP spaceone that goes beyond typical help desk work. Youll gain hands-on experience across a wide range of technologies, client environments, and on-site projects that many MSP positions simply dont offer.

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. As a customer service agent you are the first impression of a passengers airport experience. Proficient use of a computer is needed as well as exce

Penney - - Responsibilities: Greet and assist customers while providing excellent customer service; Complete checkout processes including returns and re-ticketing; Sign merchandising standards at all checkouts and stock/merchandise Impulse Fixtures; Assist with Omnichannel efforts and recovery, put

Job Description Company Overview: Adept Technology offers a variety of technology assistance packages for our customers. It’s our intention to provide support from start to finish and beyond. Job Summary: We are seeking a skilled and customer-focused IT Support Field Service Representative to provide on-site and remote technical support to our clients located in Nassau County. The ideal candidate will have 5+ years of experience in computer support, troubleshooting hardware/software issues, and a proven ability to communicate effectively with clients to resolve technical challenges. Key Responsibilities: · Diagnose and resolve hardware, software, and network issues for clients in a field service capacity, travel to Nassau County required. · Provide on-site and remote technical support, ensuring timely and effective solutions. · Communicate clearly with clients to understand their technical needs and explain solutions in a user-friendly manner. · Install, configure, and maintain computer systems, peripherals, and software applications. · Document service activities, including issue resolution and client interactions, in a detailed and accurate manner. · Collaborate with internal teams to escalate complex issues and ensure client satisfaction. · Stay updated on emerging technologies and industry best practices. Qualifications: · 5+ years of experience in computer support, field service, or a related technical role. · Exceptional interpersonal and communication skills, with the ability to build rapport with clients. · Strong troubleshooting skills for hardware, software, and network issues. · Proficiency in [list specific systems/software, e.g., Windows, macOS, Microsoft Office, or ticketing systems]. · Valid driver’s license and ability to travel to client sites as needed. · Optional: Relevant certifications, e.g., CompTIA A+, Network+, or Microsoft Certified Professional. · Ability to work independently and manage multiple priorities in a fast-paced environment. · Bachelor Degree in Information Systems or Business preferred Our company offers fully paid benefits, paid vacation time, 12 paid holidays and very competitive salary Company DescriptionWe are a rapidly growing IT company in the tri-state area. We provide excellent benefits and are looking to add to our amazing team!We are a rapidly growing IT company in the tri-state area. We provide excellent benefits and are looking to add to our amazing team!

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Retail Store Manager Madisons Niche | D.K. Brothers by Madison's Niche About Us Madisons Niche is a lifestyle boutique known for curated fashion, home, and gifts with a personalized shopping experience. D.K. Brothers is our refined menswear extensionclassic, elevated, and detail-driven. Together, we create a warm, service-focused retail environment where style meets community. Madisons Niche Locations: Stony Brook Village Sayville Garden City Huntington Village Woodbury Village D.K.Brothers Locations: Stony Brook Village Position Overview We are seeking a hands-on, customer-focused Retail Store Manager to lead daily operations across our boutique and menswear concept. This role is ideal for someone who thrives in a small business environment, values team leadership, and has a strong eye for merchandising and client experience. Key Responsibilities Leadership & Team Development Recruit, train, and mentor a high-performing sales team Set clear expectations and hold team accountable to sales and service goals Foster a positive, collaborative, and motivated work environment Sales & Customer Experience Lead by example on the sales floor, delivering exceptional customer service Build and maintain strong client relationships Drive sales through product knowledge, styling, and upselling Operations Oversee daily store operations including opening/closing procedures Manage cash handling and POS accuracy Ensure store is clean, organized, and visually compelling at all times Inventory & Merchandising Execute merchandising standards aligned with brand aesthetic Oversee receiving, ticketing, and inventory management Partner on buying insights based on sales trends and customer demand Administrative Manage scheduling to align with business needs Monitor performance metrics and report on store results Coordinate with ownership on store initiatives and improvements Qualifications 2+ years of retail management experience (boutique or specialty retail preferred) Strong leadership and team-building skills Passion for fashion, styling, and customer engagement Highly organized with attention to detail Comfortable with POS systems and basic retail technology Flexible schedule, including weekends and holidays What We Offer Competitive salary (based on experience) Employee discounts across both brands Opportunity to grow within a dynamic, locally loved business Creative, supportive, and style-driven work environment How to Apply Apply online or send resume to

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs

Job Description IT Help Desk Supervisor LNK International is seeking a knowledgeable and customer-focused Help Desk Supervisor to oversee daily operations of the Help Desk and ensure prompt, professional support for all end users. This role is responsible for supervising help desk staff, managing workload distribution, improving support processes, and maintaining high customer service standards. In addition to supervisory responsibilities, the Help Desk Supervisor is expected to actively participate in daily ticket handling, providing hands-on technical support and contributing directly to help desk workload as needed. Responsibilities • Supervise day-to-day Help Desk operations and support request workflows., • Provide leadership, coaching, and technical guidance to help desk technicians and build a strong working team with a customer‑focused attitude., • Ensure timely and effective resolution of end-user issues., • Actively work on help desk tickets, including troubleshooting, resolving, and documenting technical issues., • Perform hands-on technical tasks such as account provisioning, system troubleshooting, and hardware/software support., • Monitor performance metrics and prepare operational reports., • Respond to escalated issues and ensure proper resolution., • Maintain service standards, escalation procedures, and technical documentation., • Identify process improvements and contribute to support optimization., • Coordinate technician training and development., • Oversee help sheets, usage guides, and FAQ materials., • Proven experience as a Help Desk Supervisor or Senior Technician., • Strong technical knowledge of computer systems, software, networking, and support tools., • Experience with Windows 10/11, M365, Azure, Active Directory, and AV technologies., • Proficiency with help desk ticketing systems and remote support tools., • Ability and willingness to perform daily hands-on help desk support tasks., • Excellent troubleshooting, communication, and customer service skills., • Demonstrated leadership and team development abilities., • Strong analytical and problem-solving skills., • Associate degree or CompTIA A+ certification with 2+ years of experience, or 4+ years of equivalent experience. The salary listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as permitted by law. LNK provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws. Job Posted by ApplicantPro

Job Description Customer Success & Office Coordinator Central Islip, NY $20.00 – $22.00 per hour | Full-Time | Monday–Friday | 8:00 AM – 5:00 PM About the Role Quality Enclosures is seeking a detail-oriented Customer Success & Office Coordinator to support the Customer Success team and front office operations. This position serves as a first point of contact for customers and visitors while assisting with order updates, customer communication, and administrative support. The role requires strong organization, communication skills, and the ability to work in a fast-paced manufacturing environment. Responsibilities • Monitor open orders, backorders, and service requests, • Follow up with customers regarding order updates, delivery status, and pickups, • Coordinate with Production, Logistics, Sales, and other departments to resolve customer inquiries, • Maintain accurate records of customer interactions and follow-ups, • Support the sales team with account updates and order status information, • Greet customers, vendors, and visitors at the front desk, • Answer incoming calls and manage call overflow, • Prepare walk-in paperwork and collect signatures or payments when required, • Assist with office tasks such as preparing sample boxes, brochures, and monitoring office supplies Qualifications Required • High School Diploma or GED, • 2–5 years of customer service or administrative experience, • Strong communication and organizational skills, • Ability to manage multiple tasks in a fast-paced environment, • Experience in a manufacturing or production-support environment, • Experience with CRM or ticketing systems Benefits • 401(k), • Medical, Dental, Vision Insurance, • Paid Time Off, • Life Insurance Job Type: Full-time Work Location: In person – Central Islip, NY

Our busy North Babylon Store is seeking a PT Cashier for their front end.Cashiers are responsible for processing cash, debit, credit and check transactions using a cash register/point of purchase system.Duties include balancing the cash register, making change, recording purchases, processing return

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Shift: Clifton Park, NY 1st| Mon-Fr, some Sunday| 6a start time Pay: $800-1000|Weekly Compensation: $800-1000|Weekly People want to work at Capstone because of our high-performance culture.We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in ou

Savers Value Village - 755 Larkfield Road - Responsibilities:.

Cintas Corporation - - Responsibilities: Drive company trucks to designated areas for unloading of soiled products; Load clean uniforms, floor mats and additional customer products onto trucks based on routes; Maintain cleanliness of the work area; Meet or exceed a standard for quantity and quality

Valmont Industries - - Responsibilities: Pick and pack items based on customer orders; Perform inventory control activities including cycle counts; Operate forklifts and other production equipment; Lift up to 50 pounds and maintain safety compliance; Maintain area housekeeping.

Ferguson - - Responsibilities: Safely operate a stand-up forklift to pull and prepare outbound customer orders; Build, wrap, sort, and transport pallets and packages; Use RF devices to sort, scan, and prepare orders; Accurately and timely receive, verify, stage and stock all incoming material; Clea

PrideStaff - - Responsibilities: Operate forklift safely and efficiently; Load, unload, move, and stage materials; Perform general warehouse duties including picking, packing, and organizing inventory; Assist with shipping/receiving as needed; Maintain a clean and safe work environment.

PrideStaff - - Responsibilities: Pick, pack, and prepare orders for shipment; Load and unload trucks (manual and pallet jack use); Receive, sort, and stock incoming inventory; Perform basic inventory counts and cycle counts; Maintain a clean, safe, and organized warehouse environment.

Responsibilities: Load and unload goods; Select and palletize items; Audit and repack commodities; Sort and clean work areas; Follow site leadership directions.

ALDI - - Responsibilities: Receives (Inbound) or selects (Outbound) incoming stock efficiently to effectively fulfill orders received from stores; Relocates merchandise throughout the warehouse according to product handling guidelines; Sorts, organizes and loads merchandise strategically in prepara

ALDI - - Responsibilities: Receives inbound or selects outbound incoming stock to fulfill orders from stores; Relocates merchandise throughout the warehouse according to product handling guidelines; Sorts, organizes and loads merchandise for shipment and unloads incoming shipment from trucks/back-h

PrideStaff - - Responsibilities: Operate forklift to load/unload and sort merchandise; Scan barcodes on merchandise; Occasional lifting and sorting of merchandise; Maintain a clean and safe work environment; Complete other projects as assigned.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.At Global Partners, business starts with people.Since 1933, we've believed in taking care of our customers, our guests, our communities, and each otherand

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

ALDI is looking for enthusiastic part-time cashiers and stockers.As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and organized to ensure a great shopping experience.Each role plays an important part in maintaining smooth sto

Checkout Standards - Completes checkout processes including returns and re-ticketing.

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.At Global Partners, business starts with people.Since 1933, we've believed in taking care of our customers, our guests, our communities, and each otherand

Provides smart customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.Listens to and responds knowle

Shop Operations & Inventory Manager.We're looking for a dependable and organized Shop Operations & Inventory Manager to help keep our plumbing team running strong.You'll be responsible for ordering parts, managing shop stock, maintaining vendor relationships, and keeping all work trucks fully suppli

If you're passionate about helping people feel their best and love connecting with like-minded individuals Elements Massage Clifton Park is the perfect place for you!.We're looking for a Front Desk / Sales / Customer Service person who's professional, dependable, and motivated by creating exceptio

Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.All About Service & Engagement.Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty