Retail Holiday Sales Associate Bryant Park Holiday Market We are a manufacturer of gifts and decorative accessories that are fun and witty, currently looking for Retail Holiday Sales Associates that are equally terrific, fun and enthusiastic to serve as the cornerstone of our Holiday Shop at Bryant Park over the Holiday season October 25 –January 5 On our Team, everyone plays a critical role. Your Mission, and ours, would be to serve and inspire customers to find the perfect holiday gifts for family, friends and loved ones. We currently have the complete schedule open and we are interviewing for both full time and part time positions. To qualify, you should be the kind of person that is a self starter and can work independently. You must love the Holiday Season, and enjoy interacting with people, and above all be a great enthusiastic salesperson. You must also be the type of individual that enjoys the cold weather and dresses appropriately for it, as the shops have an open door policy no matter the temperature outside. With a range of responsibilities you need to be an expert at multi-tasking, while always having a great big smile! The role of the Retail Holiday Sales Associate is demanding and bursting with variety. Your daily tasks will include: • Open and close the shop in a timely manner. Punctuality is a must! • Present and sell products in a fun, enthusiastic and knowledgeable manner • Process and account for cash and credit card transactions • Monitor inventory and replenish stock hourly via phone to our warehouse. Check in and store inventory in appropriate drawers daily upon arrival. Candidate Qualities: Extremely resourceful and organized Posses superb presentation skills Excellent Time Management skills Detail-oriented Multi-tasking Decision-making abilities Great interpersonal communication. Prior work experience in a retail position Must be honest and reliable.
*Job Overview* We are seeking a friendly and efficient Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in providing outstanding guest services, ensuring customer satisfaction, and contributing to a positive atmosphere within the restaurant. You will be responsible for taking orders, serving food and beverages, and upselling menu items to enhance the dining experience. *Duties* - Greet guests warmly and present menus in a friendly manner. - Take accurate food and beverage orders using a point-of-sale system or cash register. - Provide recommendations on menu items and upsell specials to maximize sales. - Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation. - Monitor guest satisfaction throughout their meal and address any concerns promptly. - Maintain cleanliness and organization of the dining area, including resetting tables for new guests. - Adhere to food safety regulations and guidelines during food preparation and service. - Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests. - Process payments accurately and efficiently at the end of each meal service. *Qualifications* - Previous experience in the food service industry is preferred but not required. - Strong guest service skills with a focus on creating a welcoming environment. - Basic math skills for handling cash transactions and processing payments. - Knowledge of food safety practices is a plus. - Ability to work in a fast-paced environment while maintaining attention to detail. - Excellent communication skills, both verbal and written. - A passion for culinary arts and an interest in upselling menu items is highly desirable. - Flexibility to work various shifts, including evenings, weekends, and holidays as needed. Join our team as a Server where you can showcase your culinary knowledge, enhance your sales skills, and provide memorable experiences for our guests!
We are thrilled to announce an exciting opportunity to join our team as an Operations Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. You will be responsible for overseeing operations at our location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Location Management: Overseeing operations, including coordinating boat or bus arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat or bus captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!
We are seeking a dynamic Spa Manager to oversee the operations of our spa. The ideal candidate will have a passion for the beauty and wellness industry, coupled with strong leadership skills to drive the success of our spa. Responsibilities - Manage day-to-day operations of the spa, ensuring exceptional customer service - Supervise and train spa staff, including conducting interviews and performance evaluations - Develop and implement sales strategies to drive revenue growth - Maintain inventory stock levels and oversee purchasing of spa products - Handle payroll and scheduling for spa employees - Utilize POS systems effectively for transactions and reporting - Monitor market trends and competition to optimize spa offerings - Coordinate with vendors and suppliers for quality products - Ensure cleanliness, organization, and compliance with health and safety regulations Qualifications - Has to be familiar with Candela laser, dermal infusions, chemical peels, spa administration. - Must know how to upsell services - Must have 3 years or more of experience as spa manager running a spa and managing team Proven experience in sales, retail management, or related fields - Strong leadership skills with the ability to motivate and inspire a team - Knowledge of inventory management, payroll procedures, and shift management - Familiarity with POS systems and proficiency in Microsoft Office suite - Excellent communication and interpersonal skills - Previous experience in a spa, beauty salon, or related industry is a plus Job Type: Full-time Pay: $30 and up an hour Shift: Monday-Sat 10AM-7PM Benefits: Friends and family discount Commission upsell Work Travel Yearly Bonus Experience: POS: 3 years (Required) Sales: 3 years (Required) Leadership: 3 years (Required) License/Certification: aesthetician license (Preferred) Ability to Commute: New York, NY 10010 (Preferred) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person
As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.
We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.
The Herbal Care is a premier upscale cannabis dispensary/art gallery located on the Upper East Side of New York City. We are dedicated to providing our customers with high-quality cannabis products in a safe and welcoming environment. Our mission is to educate and empower our community about the benefits of cannabis while ensuring compliance with all state and local regulations. Position Summary: Qualifications •Ability to understand all manufacturing steps and critical control points •Experienced in auditing processes within a manufacturing environment •Ability to supervise up to 5 direct reports •Previous supervisory experience •Ability to lift up to 50 lb •An analytical mind with strong math skills •Strong verbal and communication skills- •Strong work ethic and able to own processes/systems, functions independently •Ability to work in a cross-functional team environment •Experienced in ERP and specifically Warehouse Mgmt or other Inventory Control software systems •Knowledge of Microsoft Office Suite with strong abilities within Excel •2 years’ supply chain and inventory management experience required Cannabis management a plus Knowledgable with Dutchie or Blaze POS Responsibilities: •The Inventory Manager is responsible for ensuring all receiving, delivery/transport, counting, and inventory management systems or processes that are compliant and follow the New York State regulations •The Inventory Manager will report directly to the General Manager's •The individual is also responsible for the implementation of the company’s policies and operating procedures on inventory controls •The Inventory Manager will ultimately be responsible for all inventory and delivery functions related to cannabis oil, cannabis infused products, excipients, containers, packaging, and other controlled inputs throughout the production cycle •The Inventory Manager tasks involve inventory accuracy, recording, and compliance in all phases of the production cycle as well as managing the inbound and outbound teams and all materials received and transferred •Manage a team (receiving, pick and pack, delivery) and prioritize goals to meet department and facility KPI’s including pick and pack, warehousing, receiving, delivery, and vault functions •Manage components and consumables for the entire facility (lab, offices, break room) including ingredients, raw materials, and packaging supplies •Support Cannabis production including by-products and waste elimination •Designing and implementing an inventory tracking system for optimized inventory control procedures •Devising ways to optimize inventory control procedures •Coordinate manufacturing requirements to satisfy customer orders for all products produced with consideration to quality, cost, and on time delivery •Maintain control over all facility vaults and storage areas •Control warehouse access and monitor all warehouse transactions •Log receipts and documentation to ensure accurate inventory accounts •Documentation of daily deliveries and shipments to update inventory and match up for invoicing •Participate in assessing the company’s inventory internal controls to identify deficiencies and develop corrective action plans for continuous improvement •Prepare and set audit schedules in alignment with the production and cultivation plans •Assist in performing audits/cycle counts daily or weekly as needed •Follow written audit programs and physical inventory to ensure integrity of company records •Ensuring all audits and cycle counts are carried out in accordance to SOP’s and records are up to date and accurate •Resolving inventory discrepancies within Dutchie and work with the General Managers as needed •Perform system adjustments as required and analyze for root cause •Initiate subsequent corrective action •Analyze data to anticipate future needs •Work with the General Manager's to help ensure inventory levels and demand plan are accurate and met •Ensuring inventory levels at dispensaries are appropriate by working with Dispensary General Managers as required •Work cross-functionally with all departments including Finance, Cultivation, Production, the Lab, Facilities and Supply Chain •Create weekly and monthly high-level reports for upper management •Escalating any production or inventory concerns to site leadership Physical Requirements: Work may require prolonged sitting/standing, some bending, stooping, and stretching. cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. . It requires lifting to 50 pounds occasionally. *Available weekends a must*
Job Title: Part-time bookkeeper and Accountant Reporting to: Thomas Perez, CEO Job Description: We seek a skilled and experienced Part-Time Bookkeeper and Accountant to join our dynamic, fast-paced, small startup team. You will play a critical role in managing and overseeing all aspects of our financial operations. This is not just a traditional accounting role; you will own the accounting function, taking full responsibility for ensuring the accuracy and integrity of our financial records. We are looking for someone who can work independently, without the need for constant oversight or coaching, and who can confidently manage the entire accounting process from start to finish. Key Responsibilities: Ownership of Accounting Functions: Take full ownership of the accounting function, ensuring that all financial transactions are accurately recorded, and financial statements are prepared in a timely manner. This role requires a proactive approach to managing the accounting process, including identifying and resolving any discrepancies or issues independently. General Ledger Management: Maintain and manage the general ledger, ensuring that all entries are accurate, complete, and in compliance with company policies and accounting standards. You will be responsible for monthly reconciliations, adjusting entries, and ensuring that the ledger reflects the true financial position of the company. Month-End and Year-End Closing: Lead the month-end and year-end closing processes, including preparing and reviewing financial statements, managing accruals, and ensuring that all deadlines are met. You will coordinate with external auditors and tax professionals as needed to ensure compliance and accuracy. Financial Reporting and Analysis: Prepare and present financial reports to senior management, providing insights and analysis that inform business decisions. This includes preparing profit and loss statements, balance sheets, cash flow statements, and other financial reports as required. You will also be responsible for monitoring key performance indicators (KPIs) and identifying areas for improvement. Budgeting and Forecasting: Collaborate with management to develop and maintain budgets and financial forecasts. You will analyze financial results against the budget, providing recommendations for cost-saving measures and identifying potential risks. Accruals and Expense Management: Manage accruals and ensure that all expenses are recorded accurately and in the correct accounting period. You will oversee the reconciliation of expense accounts, credit card statements, and vendor payments, ensuring that all transactions are properly documented and accounted for. Accounts Receivable (A/R) and Accounts Payable (A/P): Manage all aspects of A/R and A/P, including applying payments, processing invoices, and supporting the collection of outstanding debts. You will ensure that payments are processed timely and accurately, and that all receivables are collected efficiently. This includes maintaining relationships with vendors and customers to manage cash flow effectively. Operational support: Work closely with the operations team to ensure that financial processes align with and support the company’s operational infrastructure. You will provide financial insights that help optimize operational efficiency and ensure that all financial controls are in place. NetSuite Expertise: Utilize NetSuite as the primary accounting software, managing all aspects of financial data within the system. You will be responsible for customizing and optimizing NetSuite to meet the company’s specific needs, ensuring that all financial processes are streamlined and efficient. Purchasing and Inventory Management: Manage the flow of placing purchase orders with our HQ, including overseeing product forecasts and ensuring accurate and timely transactions of production. You will be responsible for checking in shipments to the warehouse, managing annual and periodic inventory counts, and maintaining optimal inventory levels. This includes ensuring that inventory records are accurate and reflect current stock levels. Compliance and Internal Controls: Implement and uphold proper accounting methods, policies, and principles to ensure compliance with financial regulations and company standards. You will be responsible for maintaining internal controls and safeguards over financial transactions and reporting. Qualifications: Experience: A minimum of 5 years of experience in accounting, with a proven track record of managing general ledger activities, month-end closings, and accruals. Previous experience in a role that required significant independence and responsibility is essential. Operational Knowledge: Strong understanding of how operational processes impact financial outcomes, with the ability to work closely with the operations team to integrate financial and operational strategies. NetSuite Proficiency: Extensive experience using NetSuite for accounting and financial management is required. You should be comfortable customizing and troubleshooting within the platform to meet the company’s needs. Education: A Bachelor’s degree in Accounting, Finance, or a related field is required. Advanced certifications such as CPA or CMA are a plus. Independent Worker: We need someone who is self-motivated, can work independently, and does not require constant supervision. This role requires a high level of autonomy, and the ideal candidate should be confident in managing their workload and making decisions without the need for ongoing coaching. Attention to Detail: A meticulous approach to financial management, with a strong commitment to accuracy and thoroughness. You must have a keen eye for detail and the ability to spot and correct errors quickly. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly present financial information to non-financial stakeholders. You should be able to explain complex financial concepts in a way that is easy to understand. Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to identify issues, evaluate options, and implement effective solutions independently. Working Hours: Standard hours are flexible, with the ability to work remotely. We anticipate an average of 10-20 hours per week.
Laru The Beauty Experience is one of the most highly regarded luxury salons and spas in New York City. We are based in Staten Island, NY. Providing a luxurious experience is our passion giving our guests confidence to take on the world. Overview: We are looking for an energetic and personable receptionist, responsible for delivering exceptional customer service, and communicating effectively with customers and coworkers. Responsibilities Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key. Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction Greet each customer professionally by name, escort all clients through the salon, and give salon tours when necessary Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager Coordinate Promotional Sales displays and actively find creative ways to market the salon Monitor reviews on social media platforms (Yelp, Google reviews, Facebook) and refer customer service issues to the Salon Manager Responsible for retail sales for all walk-in customers Responsible for retail sales for all walk-in customers Handle all POS transactions including opening and closing of the register Qualifications Strong interpersonal skills, ability to communicate in a professional and courteous manner with customers, coworkers and management Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task Tech-savvy (experience with point-of- sale systems, Microsoft Office Suite, Scheduling/Calendar Apps) Ability to work a flexible schedule that may include nights and weekends Laru The Beauty Experience is an equal opportunity employer and is committed to creating a diverse, multicultural and inclusive environment. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, disability, age, veteran status, and other protected status as required by applicable law Job Types: Full-time, Part-time Pay: $38,000.00 - $40,000.00 per year Benefits: Employee discount Flexible schedule Paid time off Referral program Schedule: 10 hour shift Every weekend Monday to Friday Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer service: 5 years (Preferred) Language: Spanish (Preferred) Work Location: In person