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  • Area Manager
    Area Manager
    2 hours ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • People Operations Partner
    People Operations Partner
    1 day ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • District Manager
    District Manager
    5 hours ago
    $100000–$110000 yearly
    Full-time
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As District Manager you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • New Store Opening Associate
    New Store Opening Associate
    1 day ago
    Full-time
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add A Spark to the Ordinary... This is your opportunity to put your fingerprint on the growth and development of something truly exciting. As the NSO Associate, your primary responsibility will be leading and coordinating smooth, successful launches across all new growth projects and store form factors within the company. The right candidate is highly organized, thrives in a process-driven environment, and can confidently manage multiple deliverables and cross-functional stakeholders simultaneously. You understand how to keep projects moving forward, align teams, and execute against timelines to ensure successful openings and launches. This role will require travel based on New Store Openings and evolving business needs. What You'll Own Project coordination & communication • Use our project management and internal communication tools (Asana, Slack, Google Suite) to track and update progress on every project you're assigned., • Support the Senior NSO Associate in communicating timelines, blockers, and status updates to relevant stakeholders., • Help maintain and update store-specific documentation, checklists, and handoff materials across active projects. On-the-ground NSO duties • Place, receive, and unbox initial product and supply orders for new locations., • Receive, install, and calibrate small service equipment under the direction of the Senior NSO Associate., • Stage bar equipment and workflow layouts in alignment with Blank Street standards., • Conduct stress test days and full equipment test runs to confirm a new location is ready for bump-in., • Support store and equipment test days, flagging issues and coordinating resolutions in real time., • Liaise with external contractors for basic service and equipment coordination including internet, espresso machine installation, and miscellaneous construction needs., • Support build-out of store location wiki pages for incoming field teams., • Assist with DOH compliance walkthroughs and ops team check-ins ahead of opening., • Work closely with IT and Coffee Equipment teams to verify front and back end infrastructure is correctly set up and tested. Logistics & storage • Transport equipment and smallwares to and from our storage facility and between new location builds as needed — including loading, unloading, and organized staging., • Support the ongoing maintenance and inventory management of our equipment and smallware storage facility., • Track inventory levels and flag shortfalls or discrepancies to the Senior NSO Associate ahead of upcoming openings., • Help maintain a clean, organized, and safe storage facility environment at all times. Supporting operations beyond NSOs • Assist with seasonal smallware and equipment transitions, coordinating cross-functionally to ensure seamless rollouts., • Support store closure projects and equipment recovery as directed., • Pitch in on facilities needs when the NSO schedule allows., • Help review and organize vendor invoices and receipts for approval and submission to the finance team. Who You Are • 1–2 years of experience in hospitality, consumer brands, retail, or a new location opening environment., • Hands-on and action oriented — you'd rather be doing than delegating., • Excellent organizational skills with a proven ability to manage multiple tasks under pressure and tight timelines., • Highly effective written and verbal communicator — you keep people in the loop without being asked., • Adaptable and flexible — comfortable working both collaboratively and independently depending on what the project needs., • Comfortable learning on the job, including developing a working knowledge of permitting, basic construction, plumbing, electrical, and equipment calibration processes., • Tech-comfortable and quick to adopt new tools — experience with Google Suite, Asana, and Slack is a plus., • Passionate about creating safe, functional spaces for both customers and the team on the ground., • Must be comfortable working evenings and weekends where business dictates., • Comfort with travel across all markets., • A valid driver's license is preferable., • Abie to lift 50+ lbs. Benefits & Perks • $70,000 - $75,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Area Manager
    Area Manager
    10 hours ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

    Easy apply
  • HR Business Partner
    HR Business Partner
    1 day ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The HR Business Partner (HRBP) Senior Associate is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Hospitality Assistant
    Hospitality Assistant
    8 days ago
    $20–$25 hourly
    Part-time
    Ridgewood

    The Concierge Associate is the ultimate guide through the guests’ experience when planning events at The Woman’s Club of Ridgewood ( (WCOR). Event Rental income helps maintain expenses and allows us to give to charity, which requires a special person to create the experience. As an Concierge Assistant you will be assuming the role of tour guide, communicator, entertainer, and event planner. This is an excellent opportunity for someone interested in the Hotel Travel Industry. Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a flexible work schedule to allow members to maintain a healthy work balance. • Greeting guests., • Answering questions - accurately and politely., • Answering the phone., • Understanding of Quickbooks and invoicing, • Directing guests to areas/restrooms., • Demonstrating knowledge of the technical products., • Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits., • Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)., • Maintaining a clean and organized supplies, • Maintaining proper product stock levels – through retail pulls & inventories., • Performing opening, closing & side duties –, • Assuring the complete satisfaction of each and every guest., • Creating memorable experiences. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, CERTIFICATIONS AND SKILLS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS • Ability to move monitor events for extended periods of time., • Ability to sit set up tables and chairs, • Ability to express or exchange ideas verbally, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, cleaning chemicals, and loud/noisy environment., • Available to be onsite within 30 minutes ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance, • Following all Board of Health uniform guidelines., • Practicing all general safety & sanitation standards., • Recycling products, where possible. Closing: The Woman’s Club of Ridgewood is an equal opportunity employer. We live our motto be kind to ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

    No experience
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  • Head of Construction
    Head of Construction
    1 day ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ Blank Street is seeking a Head of Construction (US) to lead the planning and execution of a high-volume pipeline of new café builds across the United States. This role owns end-to-end delivery — from pre-construction due diligence through closeout — ensuring projects are delivered on time, on budget, and to brand standards at scale. Reporting to the Director of Real Estate, the Head of Construction will lead two Senior Project Managers and will have the ability to grow the team as our footprint expands. This is a highly cross-functional role partnering closely with Real Estate Strategy, Design, Operations, Finance, and external vendors to bring new cafés to life. Who We're Looking For --------------------- • A construction leader who combines strategic planning with hands-on execution and a bias toward action., • Strong people manager and coach with experience building and scaling high-performing teams., • Direct experience managing dozens of concurrent retail construction projects, ideally in QSR and/or food & beverage, while balancing complex stakeholders and fast-moving timelines., • A clear communicator who can influence across disciplines and levels, and who values high standards and attention to detail., • Comfortable in ambiguity, able to create structure, and excited to build repeatable processes. What You'll Own --------------- • Lead the US construction function, setting strategy, standards, and operating rhythm to support rapid growth., • Deliver an aggressive annual new café opening plan, building the team, tools, vendor network, and operating cadence required to consistently open many sites each year., • Manage, mentor, and develop a team of Senior Project Managers; define resourcing plans and hire to scale as needed., • Own project delivery for new store builds and remodels initiatives from pre-construction through turnover and punch-list., • Establish and maintain project schedules, scopes, budgets, and risk mitigation plans; provide clear reporting to leadership., • Drive vendor and partner performance including general contractors, subcontractors, architects/engineers, expeditors, and consultants., • Partner with Real Estate and Design to confirm site feasibility, optimize constructability, and protect the customer and brand experience., • Ensure compliance with building codes, permitting requirements, safety standards, and Blank Street policies., • Build and continuously improve tools and processes (playbooks, templates, cost benchmarking, closeout standards, lessons learned)., • Oversee procurement and cost control practices, change order management, and forecasting accuracy., • Lead handoff to Operations and Facilities, ensuring readiness, documentation, and smooth openings. Requirements ------------ • 10+ years of construction and/or project management experience, including significant experience delivering commercial retail/hospitality projects., • 5+ years leading teams, with demonstrated success developing talent and creating accountability., • Proven track record delivering multiple concurrent projects across varied geographies., • Deep knowledge of the full construction lifecycle including budgeting, scheduling, contracts, permitting, and closeout., • Strong financial acumen with experience managing capital budgets, forecasting, and change control., • Working knowledge of US building codes, safety practices, and contractor management best practices., • Willingness to travel regularly to US project sites as needed., • Authorized to work in the United States. Benefits & Perks ----------------- • $170,000 - $190,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Brand Promoter / Event Consultant – Immediate Start
    Brand Promoter / Event Consultant – Immediate Start
    28 days ago
    $31000–$35000 yearly
    Full-time
    Manhattan, New York

    📍 NYC Area 💰 Weekly Pay + Bonuses 🎓 Paid Training Provided Looking for a people-focused role where you can build experience, earn great money, and grow fast? WUG HR is expanding in New York City and hiring motivated individuals to join our events and promotions team immediately. No marketing experience? No problem — we provide full paid training from day one. What You’ll Be Doing • Represent well-known brands at events and promotional campaigns across NYC, • Talk with customers, answer questions, and create positive interactions, • Help new users sign up for products and services, • Work in fast-paced public environments and team settings, • Learn leadership and sales skills with advancement opportunities available You’ll be promoting exciting brands including fintech app Current and rewards platform QuickGameCash. What We’re Looking For • Strong communication skills, • Friendly, outgoing personality, • Comfortable speaking with new people, • Reliable and motivated to learn, • Customer service, retail, hospitality, or event experience is a plus, • Must be local to NYC or nearby areas and authorized to work in the US This is a great fit for someone starting their career or looking to gain real-world business and communication experience. What We Offer ✅ Guaranteed weekly base pay ✅ Uncapped performance bonuses ✅ Paid training and ongoing support ✅ Monday–Friday schedule ✅ Fast promotion opportunities ✅ Fun, team-oriented environment ✅ Travel opportunities for top performers About WUG HR WUG HR is a growing recruitment and promotional staffing company working with nationally recognized brands across the US. We specialize in connecting motivated individuals with exciting customer-facing opportunities in events, promotions, and brand campaigns. We’re currently building our NYC team and looking for ambitious people who want to grow with us. Apply Today We are interviewing immediately and looking to fill openings ASAP. Send your resume or apply now to be considered for this week’s interviews.

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  • Sales and Marketing Account Manager
    Sales and Marketing Account Manager
    1 month ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Full-Time | New York, NY | Entry-Level to Leadership Track Are you driven, competitive, and ready to build a long-term career in sales, marketing, and leadership? We are a fast-growing marketing and sales firm based in New York City, partnering with major telecom clients to deliver cutting-edge business solutions. We’re currently hiring motivated individuals to join our team as Sales & Marketing Account Managers with a clear path into leadership and management. What You’ll Do Build and maintain relationships with new and existing business customers Execute face-to-face sales and marketing presentations Manage client accounts and ensure customer satisfaction Identify business needs and recommend tailored solutions Drive new business acquisition and hit performance targets Participate in daily training sessions focused on sales, leadership, and personal development What We Offer Competitive pay + uncapped performance bonuses Structured training program (no experience required) Clear advancement path into leadership & management Team-oriented, high-energy work environment Travel opportunities (regional & national expansion trips) Hands-on mentorship from top performers Who We’re Looking For Strong communication and interpersonal skills Competitive mindset with a desire to win Coachable, positive, and goal-oriented attitude Ability to thrive in a fast-paced, performance-based environment Leadership potential and long-term career focus Preferred Backgrounds (Not Required) Sales, customer service, or retail Hospitality, athletics, or team-based environments Recent graduates or career changers

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  • POS Tech_Korean Bilingual
    POS Tech_Korean Bilingual
    1 month ago
    $21–$29 hourly
    Full-time
    Hackensack

    Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers. Location: Hackensack, NJ Job Description: • Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible, • Prepare/stage POS hardware and software for deployment, • Maintain POS department equipment and tools, • Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues, • Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks, • Monitor system performance and troubleshooting issues, • Provide documentation as required Qualifications and Skills • Resourcefulness and problem-solving aptitude, • Excellent communication skills, • Bi-lingual in English & Korean, • POS/PC support related experience preferred, • Able to work off-site occasionally, • Business travel may be required, • Flexible work hours, as well as Saturdays available, • CompTia A+ preferred Benefits • Group Health Insurance ( Medical, Vision, Dental), • Employer paid Life Insurance, • Paid Sick and Vacation Days, • Gym Support, • Lunch Support, • 401K with marching

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