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Assists in managing the brokerage department staff, including overall responsibility for performance management, career development and disciplinary action. Works to maintain full compliance and adherence with US Customs Brokerage Regulations for Section 321, Type 86 Compliance in Air and Ocean.

Job Description A leader in Supply Chain Management, is seeking to fill a Domestic/International Logistics Coordinator position at its Syracuse, NY. The successful candidate for this role is a self-motivated, organized, detail oriented, and customer focused team player, capable of delivering new and innovative solutions to continuously meet and exceed our customer needs. Essential Responsibilities: As an Operations Coordinator, a successful candidate will possess the ability to manage multiple import customer accounts, ensuring full compliance with US Customs regulatory requirements and Company Policies. Daily, you will be required to submit, process, quote, enter shipments and other aspects in a timely manner for all logistics purposes for our clientele, and successfully resolving customer needs and requirements to be successful while assisting in supply chain management. Daily duties include but are not limited to: · Customer interaction: quoting, setting up domestic and international shipments, answering logistics and customs questions, via both phone and email. · Dispatching and planning our pickup/delivery straight trucks that we have on site. · Preparing documents for customers as needed such as bills of lading, quotes, specialized export documentation, RFQs, etc. · Organizing freight delivery for all goods to assigned locations for on time delivery, (coordinating with trucking companies and updating our customers on delivery status as needed). · Searching for means of cost reduction and profitability during everyday tasks. Additionally, you will be responsible for assisting the Operations Manager and other team members with various assessments, audits, and trainings, as well as providing daily support to the rest of the team. Knowledge & Skills · Strong understanding of customer service, multitasking and efficient work processes. · Solid knowledge of and ability to assess/interpret customer direct needs and requirements to satisfy their needs. · Excellent communication skills (presentation, written and verbal). · Expert Proficiency in Microsoft Office tools – Excel, PowerPoint, Word, etc., and Citrix Programs. · Adaptable, and continuous learner. · Exceptional problem-solving skills, and creative solutions development and execution. Preferred Qualifications: Experience Associate degree in supply chain or other equivalent. Work Hours: Monday - Friday (8.30am - 5.30pm)

Job Description Position Overview: The Customs Brokerage Supervisor will plan, implement, and supervise operations in conjunction with the customs brokerage manager to ensure compliance with U.S Customs regulation. Responds to any deviations of the process and communicates exceptions and resolution suggestions to appropriate management. Provide guidance pertaining to customs compliance issues, day-to-day work surrounding informal entries. Will supervise a team to prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. KEY ACCOUNTABILITIES INCLUDE: · Works to maintain full compliance and adherence with US Customs Brokerage Regulations for Section 321, Type 86 Compliance in Air and Ocean · Monitors and ensures team performance is in line with company's compliance policy and department goals. · Provides clear instruction to team to ensure timely and orderly file flow including release, billing, and auditing. · Monitors problem files and ensures corrective action implemented as needed in conjunction with bonded CFS · Responsible for staying updated in all business and legislature changes surrounding Section 321 · Perform routine check ins and ensures system compliance and compatibility · Assists in managing the brokerage department staff, including overall responsibility for performance management, career development and disciplinary action. · Ensures that all direct reports receive training in Import procedures. · Monitors entry numbers and checks digit verification · Expected to uphold company's Core Values. · Must comply with company's C-TPAT Security Profile. · Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations. · Other duties as assigned by management. REQUIREMENTS: · Knowledge in US Customs and International trade, with a basic understanding of customs valuation, classification, compliance/audit and trade programs. · Knowledge in any/all of the following areas: USMCA, classification, value, marking, customs audits, compliance & opportunity reviews, first sale, disclosures, etc. · Client service orientation, initiative, responsiveness · Team oriented and comfortable in either a leadership or team leader role EDUCATION & EXPERIENCE: · Complete working knowledge of all US Customs Compliance Rules and Regulations. · Knowledge of related trade legislation, rules, and regulations. · Experience in implementing compliance processes. · Experience with Cargowise1 preferred. · Excellent written and verbal communication skills a must. · Some working knowledge of Foreign Trade Zones, bonded warehouses, inbound procedures. · Leadership and supervisory experience. SPECIALIST CERTIFICATIONS: · US Customs Brokers License