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Job DescriptionBenefits: • 401(k), • 401(k) matching, • Employee discounts, • Paid time off What's your passion? Whether you're into sports, shopping or karate, at VIP Hospitality Group we're interested in YOU. At VIP, we look for people who are wired to share our core values vision, integrity, passion, and humility. Are you able to apply the same amount of care and passion to your career as you do to your hobbies - placing our guests at the heart of everything you do? If this is you, EVEN Hotel Eugene and VIP Hospitality Group would be honored to have you join our friendly and professional team. EVEN Hotels Brand by IHG is all about enabling wellness while you travel. To inspire our Guests to stay on Track while on the road, we will: • Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being, • Be Encouraging by recognizing our guests achievements and offering positive words of encouragement and suggestions The Server (Eat Well Host) delivers the EVEN Hotels Simple.Natural.Good food & beverage wellness promise to guests daily by engaging the guests, understanding their nutrition interests and/or requirements and guiding them through the menu and market selections to help meet their needs. This role assists customers with tablet ordering/interaction, serves food to tables during PM food and beverage service, bartends, assists customers with beverage station, maintains grab-and-go market table, services meeting set-up and catering. DUTIES AND RESPONSIBILITIES: • Engages guests to understand their wellness needs and offers options to help guests make healthy food choices, • Assists guests with tablet ordering, • Prepares and presents food and beverages (including bartending), • Be knowledgeable about the specialty cocktails and cooked to order menu, • Use suggestive selling techniques to up-sell where possible to maximize hotel revenue, • Stores food and beverage products, inventory and equipment safely and properly, • Assists in receiving items and taking inventory as required, • Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift, • Processes all cashiering transactions accurately and in a secure manner, • Communicates and collaborates with team and other departments to provide and receive insight about guest needs, requests, and complaints, • Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction, • Alerts supervisor of any health or safety issues QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent, plus 6 months food service Must speak fluent English Flexible work schedule Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency May be required to work nights, weekends, and/or holidays Carrying or lifting items weighing up to 50 pounds BENEFITS: • Bonus/Incentive programs, • Upward mobility/advancement opportunities, • Health benefits for full-time associates, • Paid time off, • Onsite Gym access