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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Tampa Crosstown campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. * Contributes to the achievement of Life Co member, product, and financial goals through team’s performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. * Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. * Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. * Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. * May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the resolution of complex operations issues and/or member escalations. * Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. * Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. * Responsible for efficient call center operating model that adheres to employee and member experience KPIs. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience in financial services operations to include process improvement. * 2 years of direct team lead, supervisory, or management experience required. * Experience implementing and managing business process improvements. * Extensive sales experience in the Health, Life, or Retirement industry. * Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. * Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). * Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current Life and Health license * 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries. * 1 or more years of working experience with Life, Health, or retirement income products * Experience working/managing in a call center environment. * Chartered Life Underwriter (CLU) or related industry designation Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position will be based in our Tampa Florida Campus locations. Relocation assistance is not available for this position. Tasks: • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims., • Negotiates liability for comparative negligence (claimant or adverse carrier)., • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate., • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability., • Analyzes information obtained to establish compliance for regulatory requirements and settlement value., • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges., • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload., • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions., • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution., • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service., • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures., • May serve as an informal resource for team members., • Applies proficient knowledge of Auto Physical Damage to adjust claims., • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: • High School Diploma or General Equivalency Diploma. Minimum Experience: • 2 years of customer service experience., • 1 year of experience handling low to moderately complex auto non injury liability claims., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts., • Experience determining auto liability coverage., • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations., • Demonstrated negotiation, investigation, communication, and conflict resolution skills., • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills., • Ability to organize, analyze, and effectively determine risk and appropriate response., • Successful completion of a job-related assessment may be required. What sets you apart: * Bachelor's degree * Active Adjuster's License * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation range: The salary range for this position is: $54,550.00 - $92,060.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: • San Antonio, Texas, • Plano, Texas, • Phoenix, Arizona, • Tampa, Florida, • Charlotte, North Carolina, • Chesapeake, Virginia * Relocation assistance is only available to San Antonio for this position * What you will do: * Provides executive leadership for the development and execution of USAA’s financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. * Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. * Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. * Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency’s operational goals and USAA priorities. * Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Facilitates the development and execution of the vision, and strategy for the line of business or staff agency’s financials for effective operational planning and forecasting, while operating within risk appetite parameters. * Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. * Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. * Implements control procedures and monitors financial accounting activities—such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable—ensuring compliance with internal policies and external standards. * Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. * Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. * Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. * Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. * Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. * Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. * Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. * Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. * Conducts ongoing financial analysis to identify emerging trends—such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. * Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. * Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: * Bachelor’s degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: * 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. * 8+ years of people leadership experience in building, leading and/or developing high performing teams. * Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. * Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. * Strong background in providing sound strategic decisioning applying financial analysis and data. * Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. * Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: * 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) * State level financial management * P&C capital management experience * Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 – $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. * Collaborates with team members to resolve issues and to identify appropriate issues for escalation. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 1 year of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years of direct Annuity Sales Experience * Experience Working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. * Develops and monitors liquidity policies and comprehensive contingency funding plans. * Independently assesses and communicates complex regulatory capital and liquidity rules. * Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. * Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. * Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. * Advises key stakeholders on liquidity management issues according to industry best practices. * Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. * Key contributor to Treasury initiatives in enterprise stress test planning and execution. * Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. * Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. * Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. * Subject matter expert knowledge of Microsoft Office products including Excel. * Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. * Strong written and verbal communication skills, including the ability to create and present executive-level presentations. * Ability to effectively work with both internal and external partners. What sets you apart: * Experience in Liquidity Management within the financial services industry * Proven expertise in risk management, including risk metric development and monitoring * Excellent communication skills to present complex analysis to senior management and regulators * Experience working with Regulatory Bodies (OCC, FRB, TDI) * Chartered Financial Analyst (CFA) Designation * Master’s degree in business, Finance, Mathematics, or other related field Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based at the Tampa, FL. (Crosstown) Campus . Relocation assistance is not available for this position. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. * Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. * Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. * Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. * Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). * Monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's * products and services. * May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. * Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. Work Hours: * Monday – Friday / 7:30am – 7:00pm (Central) * An 8 hour shift will fall within these hours * This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: * High School diploma or GED * Required maintenance of Life/Health license * Required annual completion of AHIP and Broker/Carrier appointments when applicable. * 2 years of financial industry and/or life sales experience * Experience delivering frequent written and oral communication * Experience acquiring and applying new concepts and information * Experience processing and analyzing information * Experience fulfilling requests and meeting deadlines * Experience resolving conflict and negotiating * Experience multi-tasking in an operating systems environment * Experience participating in or leading teams * Successful completion of a job-related assessment may be required What sets you apart: * 4+ years experience working in Sales with life insurance * 1+ years experience working in a call center environment * CLU® - Chartered Life Underwriter or comparable designation * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $62,470.00 - $105,420.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Principal Data Scientist, you will leverage technical expertise and industry experience to influence the application, scalability, and enablement of artificial intelligence/machine learning (AI/ML) across USAA’s enterprise, including key bank operations such as call center optimization, complaints program analytics, and digital servicing enhancements. This includes driving intelligent automation and personalization through next best action recommendations and predictive servicing strategies. You will identify novel opportunities for advanced analytics solutions, effectively communicate with business leaders, product teams, and other key stakeholders, and guide end-to-end solution development, IT implementation, and business adoption. You will provide strategic guidance to executive leadership by seeking, vetting, proposing, and enabling “best in class” tools and technologies. Additionally, you will collaborate with IT Architecture and leadership to ensure data and analytics tools align with USAA’s strategic vision and operational priorities. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is available for this position. • Identifies, researches, and defines large-scale, cross-functional AI/ML use cases in collaboration with business leaders, executive peers, and strategic partners. Guides end-to-end efforts to develop scalable, efficient, highly-performant, automated AI/ML solutions., • Applies deep expertise to amplify the impact of modeling techniques on emerging business initiatives. Collaborates with IT architects to design, implement, monitor, and scale cutting-edge AI/ML solutions that translate prototypes into novel products, services, and features., • Ensures that AI/ML solutions are built using industry best practices, and sound methodology. Works with model risk partners to promote a culture of regulatory compliance., • Designs large, complex information assets that enable applied analytics. Collaborates with engineering, data, and information architects to establish and maintain well-governed, documented, and controlled datasets from internal and external, structured, and unstructured sources., • Seeks opportunities to simplify, modernize, and standardize the model development lifecycle. Provides expert technical advice and guidance by vetting vendor acquisitions., • Actively raises the bar on talent and recruitment by leading or participating in communities of practice, talent development initiatives, and technical interview panels., • Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data literacy and informs business priorities., • Provides technical oversight for building and maintaining a robust library of reusable, production-quality algorithms and supporting code., • Develops and maintains academic and industry relationships for research purposes. Represents USAA in key internal/external technology and advanced analytics conferences., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline., • 10 years of progressive experience in predictive analytics or data analysis, to include 6 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models., • 6 years of experience in one or more dynamic scripted language (such as Python, R, etc.) with a focus on writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency)., • Subject matter expert in the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic models, discriminant analysis, support vector machines, decision trees, forest models, etc., • Subject matter expert in the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc., • Deep hands-on experience building, deploying, and managing the performance of advanced analytics solutions. Proven track record of providing cutting-edge solutions that drive business adoption and value., • Extensive project management experience and can anticipate and appropriately manage project milestones, risks, and impediments. Demonstrated history of appropriately communicating and escalating potential impediments and limitations to leadership., • Demonstrated experience in guiding and mentoring junior technical staff in business interactions and model building., • Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams., • Demonstrated experience leading business or product/portfolio transformation through use of advanced analytics. What sets you apart: • Applied expertise in machine learning, NLP, and generative AI, with hands-on experience developing agent-based AI solutions tailored to banking operations such as call center automation, digital servicing, and complaints resolution., • Proven leadership in technology research, strategy, and enterprise-scale implementation, particularly in Generative AI initiatives that enhance customer engagement, streamline servicing workflows, and support regulatory compliance across functional areas., • Strong ability to translate business needs into technical solutions, driving innovation in customer experience, contact center performance, underwriting efficiency, and next best action recommendations through advanced AI applications and intelligent decisioning systems. Compensation range: The salary range for this position is: $217,520 - $415,760. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: * Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. * Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Serves as a resource for team members on complex claims. * Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 4 years auto claims and injury adjusting experience. * Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Advanced negotiation, investigation, communication, and conflict resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) * Experience handling UM/UIM injury claims * College Degree (Bachelor’s or higher). * Insurance Designation. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. * Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. * Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. * Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. * Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. * Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management * Collaborates with specialists to evaluate and/or present solutions and related advice. * Follows defined training routines, effectively reports activity, and manages follow up and sustainment. * Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. * Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. * Advanced knowledge of life insurance products to include term, permanent, and health solutions. * Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. * Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. * Knowledgeable in the applications of Agile processes and procedures. * Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current / Active FINRA Series 7 * Current / Active Life/Health license * CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations * 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. * Previous leadership experience with strong feedback delivery skills * Proven track record of coaching others and driving successful behaviors. * Working experience with Life, Health and Annuity products and ability to articulate complex concepts. * Experience building relationships and working in a matrixed environment. * Strong facilitation skills and experience building presentations. * Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: * Handles inbound member calls in a high volume fast-paced contact center environment * Utilizes effective communication and probing questions to identify member needs * Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources * Provides relevant solutions while following written policies and procedures * Advises and educates members on digital tools and resources * Utilizes critical thinking to determine additional member needs and solutions * Demonstrates ability to attract new members and expand relationships with current members through product acquisition * Provides exceptional member service by demonstrating empathy, active listening, and professionalism * Exemplifies strong time management skills by closely adhering to assigned work schedule * Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time * Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: * High School Diploma or General Equivalency Diploma required. * Up to 1 year of customer service, financial services member contact experience or military experience. * Strong interpersonal and communication skills. * Ability to prioritize and multi-task, including navigating through multiple business applications. * Successful completion of a job-related assessment is required. What sets you apart: * US military experience through military service or a military spouse/domestic partner * 1 year of customer contact experience in a needs-based sales environment * Prior experience in a fast-paced contact center environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Retirement Income to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Tampa Crosstown campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. * Contributes to the achievement of Life Co member, product, and financial goals through team’s performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. * Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. * Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. * Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. * May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the resolution of complex operations issues and/or member escalations. * Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. * Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. * Responsible for efficient call center operating model that adheres to employee and member experience KPIs. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience in financial services operations to include process improvement. * 2 years of direct team lead, supervisory, or management experience required. * RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. * Experience implementing and managing business process improvements. * Extensive sales experience in the Health, Life, or Retirement industry. * Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. * Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). * Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current/Active FINRA Series 7, 66 (or 63 and 65) and 24 * Current / Active FINRA 51 (or 53) * Current Life and Health (Group 1) license * CERTIFIED FINANCIAL PLANNER™ (CFP®) designation * RICP (Retirement Income Certified Professional) Designation * 3 or more years of direct management experience within a financial service industry * 1 or more years of working experience with Life, Health, or retirement income products * Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. * Contributes to the achievement of Life Co. member, product, and financial goals through teams’ performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. * Conducts data analysis to influence strategy to achieve business outcomes. * Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. * Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. * Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. * Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. * Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. * Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor’s degree) * May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. * RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. * 8 or more years of related experience in financial services operations to include process improvement and business analysis. * 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. * Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) * Current Life and Health (Group 1) license * MBA or master’s degree in a financial or business-related field * CERTIFIED FINANCIAL PLANNER™ (CFP®) designation * 10 or more years of Retirement Planning and/or Annuity experience. * 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. * 3 or more years of direct leadership experience over other managers (leader of leaders) * RICP (Retirement Income Certified Professional) Designation * Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Contact Center Enablement, you will be accountable for leading strategic functions that support frontline service delivery, including workforce management, quality assurance, training, compensation, compliance, and tool optimization for Member Service Representatives (MSRs). Ensures operational efficiency, service consistency, and a member-first culture. Collaborates with cross-functional leaders to align enablement initiatives with organizational goals, regulatory standards, and member experience expectations, driving continuous improvement and measurable outcome. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. What you'll do: * Leads and optimizes workforce management strategies across all contact centers, encompassing staffing models, scheduling, and capacity planning to ensure efficient operations, optimal resource utilization, and alignment with forecasted demand. * Develops manages and continuously improves Quality Assurance (QA) frameworks to monitor service interactions, assess standards adherence, integrate performance feedback and service quality data, and identify opportunities for performance improvement in partnership with various stakeholders. * Accountable for managing MSR licensing and credentialing processes to ensure compliance with regulatory and internal standards. * Leads the development and continuous improvement of MSR tools, scripts, and resources to support consistent and effective new member interactions. * Responsible for creating, implementing and continuously improving comprehensive training and coaching programs for MSRs, ensuring alignment with servicing strategy and member experience goals. * Tracks and analyzes core performance indicators (e.g., staffing utilization, forecast accuracy, handle time) to inform strategic planning and operational decisions. * Serves as a strategic partner to various executive stakeholders ensuring consistency, scalability, alignment with deepening and servicing goals and enablement initiatives across all relevant organizations. * Partners with HR stakeholders including the CHRO to develop and implement comprehensive compensation models and incentive programs that drive frontline MSR engagement and performance. * Responsible for promoting a member-first mindset across all enablement activities, modeling adaptability and a disciplined focus on outcomes that enhance member satisfaction and experience. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 10 years of progressive experience in contact center operations, management, and enablement. * 6 years of people leadership experience in building, managing and/or developing high-performing teams. * Demonstrated expertise in workforce management principles and practices, including forecasting, scheduling, capacity planning, and real-time management. * Proven expertise in workforce management, including staffing models, scheduling, and capacity planning. * Demonstrated success in quality assurance program development and performance improvement initiatives. * Experience designing and implementing training, coaching, and enablement programs for frontline teams. * Deep understanding of contact center technologies and tools, including CRM systems, call routing platforms, and performance monitoring software. * Track record of cross-functional collaboration with senior leaders to align operational strategies with organizational goals. What sets you apart: * Strong Workforce Management Experience * Quality Assurance Experience * Skillfully have built Teams within large contact center * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $169,880-$305,780. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Provides executive leadership and oversight for the development, operation, and handling of all aspects related to the Auto Physical Damage process. Responsible for member service, accuracy of indemnity, expense management, employee engagement, quality, operational risk, and compliance and delivering business results. Accountable for developing Auto Physical Damage strategies supporting enterprise objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance, and regulatory adherence. Works with Government and Industry Relations on matters that impact the membership and assist in shaping proposed or alternative language. Serves as a subject matter expert for Product/State Management as well as identify trends. Leads virtual and office- based leaders across multiple geographic locations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. • Develops the Auto Physical Damage Strategy, in collaboration with operational leaders, to drive physical damage Member Satisfaction (MSAT), Quality and Efficiency., • Provides oversight of Auto Physical damage investigations, evaluations, settlements, and operations for auto claims and directs the development and implementation of functional policies, procedures, and guidelines., • Demonstrates executive level thought leadership, strategy development, and financial and operational planning and influences and executes operations strategy, plan, goals, and objectives in support of Claims strategy., • Provides guidance on technical matters and extends settlement authority within their process (or as delegated)., • Collaborates with other claims process and operational leaders to provide capacity support for CAT, Non-CAT, and enterprise-sponsored events., • Responsible for leadership, communication, employee engagement and coordination of business and enterprise initiatives., • Acts as a strategic liaison between USAA and external partners to promote USAA’s position in the industry., • Monitors the utilization and quality of the auto physical damage 3rd party supply chain in accordance with established quality, service, and budgetary guidance., • Oversees regional claims field response to ensure quality/consistency to the level necessary to deliver the USAA Mission to the membership in this time of need., • Keeps abreast of legislative changes and advises and consults Claims Leadership and other internal partners on matters pertaining to Auto Physical damage., • Works with internal partners to establish appropriate controls within operational area., • Complies with our claims and enterprise escalation process for first & third party and department of insurance service opportunities., • Oversees disposition of CEO/Board level service escalations for Auto Physical Damage., • Builds, develops, and leads a team of individual contributors and managers through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive Physical Damage/Auto Claims related experience to include developing strategies, managing major initiatives, and successfully delivering results within a complex matrix environment., • 6 years of people leadership experience in building, managing and/or developing high-performing teams., • Comprehensive knowledge of automobile repair techniques, the principles of property and casualty insurance, coverage interpretations, adjustments procedures and the law that governs contracts, torts, insurance, and the rules of civil procedure., • Extensive knowledge and understanding of property and casualty products and services, risk and regulatory compliance, and regulations and their impact., • Experience collaborating with key internal and external resources, business partners and stakeholders (including federal/state agencies and Industry Associations), influencing decisions and managing teams to achieve strategic goals., • Experience building and articulating a compelling vision and strategy, aligning to strategic outcomes and tactically leading teams though execution and completion, • Strategic problem solver with proven ability to lead change effectively, • Business analytics experience and/or experience working with data and analytics to measure and drive business results, • Heavy technical Auto Physical Damage knowledge and expertise including an Advanced degree or industry certification such as MBA or CPCU, • Leadership experience with a distributed office, diverse workforce, and/or remote employees, • Ability to deliver executive level reporting to senior leadership on auto physical damage and claims performance, financials, and strategic initiatives., • US military experience through military service or a military spouse/domestic partner The salary range for this position is: $169,880 - $305,780. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position will be based on the Tampa, FL (Crosstown) Campus . Relocation assistance is not available for this position. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. * Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. * Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. * Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. * Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). * Monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's * products and services. * May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. * Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. Work Hours: * Monday – Friday / 7:30am – 7:00pm (Central) * An 8 hour shift will fall within these hours * This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: * High School diploma or GED * Required maintenance of Life/Health license * Required annual completion of AHIP and Broker/Carrier appointments when applicable. * 1 year of financial industry and/or life sales experience * Experience delivering frequent written and oral communication * Experience acquiring and applying new concepts and information * Experience processing and analyzing information * Experience fulfilling requests and meeting deadlines * Experience resolving conflict and negotiating * Experience multi-tasking in an operating systems environment * Experience participating in or leading teams * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years experience working in Sales with life insurance * 1+ years experience working in a call center environment * CLU® - Chartered Life Underwriter or comparable designation * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $48,340.00 - $81,580.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; or Tampa, FL. Relocation assistance is not available for this position. . What you'll do: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. * May act as an informal resource for team members with less experience. What you have: * High School or General Equivalency Diploma. * 1 year of injury adjusting experience. * 2 years of auto liability claims adjusting experience. * Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1yr Medical experience to include coding and billing or EMT. * Ongoing Professional Development with a focus on Insurance. * Bachelors degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. * Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. * Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 4 years of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required What sets you apart: * US military experience through military service or a military spouse/domestic partner. * 3+ years of direct Annuity Sales Experience * Experience working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $69,920.00 - $125,850.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Stars Improvement, Clinical Professional (RN) is responsible for the development, implementation and management oversight of the Primary Care Organization’s Stars Program in the North Florida market. The Stars Improvement, Clinical Professional (RN) works assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Bilingual Quality RN Professional collaborates with market leadership, and quality improvement team to develop and implement programs designed to improve patient outcomes. Work is performed within the associate’s primary center location and in collaboration with existing Quality Improvement Coordinators and Professionals and in close partnership with market and center teams. Patient interaction is required for this role and is completed both telephonically and through in-person visits for activities such as patient education, point-of-care testing and screenings as needed (including Retinavue eye exams, HgA1c draws, etc). The Quality RN Professional represents the scope of provider relationships across the following areas: • Quality/clinical management and population health, • HEDIS and Stars performance, • Operational improvements, • Data sharing and connectivity, • Documentation and coding, • Additional areas related to provider performance, member experience, provider experience and operational excellence Required Qualifications • Licensed Registered Nurse (RN) without restriction in applicable state, • 5+ years of clinical nursing experience, which can be a combination of LPN and RN experience, • Bilingual; English and Spanish required Preferred Qualification • Strong knowledge of HEDIS/Stars/CMS, • Bachelor’s Degree in Nursing, • 3+ years of managed care experience, • 3+ years of case management experience, • Bilingual; English and Spanish preferred, not required, unless otherwise specified, • Proven work experience as a HEDIS Nurse or similar role in healthcare quality improvement, • Excellent presentation and communication skills, both oral and written, • Strong relationship building skills as this is a provider-facing role, • Strong attention to detail with a focus on process and quality, • Comprehensive knowledge of Microsoft Office applications Additional Information • Hours for the role: Monday-Friday 8am-5pm local time zone, • This role is based within the provider office with occasional rotation through other centers within the assigned territory. TB Statement This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement This role is part of CenterWell’s driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity. SUMMARY: The Case Manager III will provide specialized case management to veterans recovering from chronic, severe and multiple problems such as substance abuse and/or mental illnesses and develops and implementing supportive services and programs to assist clients in achieving greater self-determination, self-sufficiency and permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time) • Provide orientation to the facility, its rules and regulations included in its Living Agreement, • Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals, • Design and carry out a Service Plan for each household, • Meet twice monthly to monitor progress daily and maintain accurate documentation of progress towards goals and services provided, • Schedule and help conduct monthly group sessions to discuss common or shared problems, concerns or issues, • Be knowledgeable of veterans’ benefits and community resources to facilitate off-site referrals, • Organize on-site programs, classes, workshops and social activities, including: substance abuse meetings such as AA, NA, CA; presentations by employers, vocational school educators and others to assist with interview skills, resumes and job placement; informational talks by low-income housing program facilitators, money management experts and home maintenance professionals, • Enlist senior veteran clients, former veteran clients and members of veterans’ associations to serve as peer mentors to encourage and guide new clients individually or in groups, • Develop and maintaining a six-month Aftercare Program for graduates, setting up a schedule for regular contacts to assure they are well-connected with community resources, are living in stable environments, maintaining clean and sober lives, have jobs or income and have successfully reentered society, • Develop an Outreach Program to solicit participation in the Center of Hope programs through visits to church groups, homeless shelters, substance abuse clinics, as well as local jails and the SVdP CARES Food Center, • Periodically inspect client rooms for cleanliness, • Monitor the evening meals, • Post information relative to job skills, housing, social events on the bulletin board, • Assign and monitor client chores and volunteer hours, • Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc., • Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran population, • Enforce program rules and procedures to ensure compliance, • Provide client access to services and community resources as needed, • Facilitate the move to transitional and/or permanent, independent housing, when appropriate, • Facilitate groups OTHER RESPONSIBILITIES: • Complies with all applicable training requirements, • Complies with all company safety, personnel and operational policies and procedures, • Complies with work schedule to ensure effective operations of Agency programs, • Contributes positively as a member of a productive and cooperative team, • Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) • Able to speak, write and understand English, • Possess basic computer skills, • Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups, • Flexible work schedule including evenings, nights, weekends and holidays, • Ability to set appropriate limits, work under deadlines and multi-task, • Ability to organize, prioritize, self-motivate, and deliver results, • Excellent communication and listening skills, • Possess strong work ethics, • Successfully pass Law Enforcement background screening, • Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business, • Must have reliable transportation, • Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process, • Mission driven attitude supplemented with integrity and passion, • Adherence to the highest ethical standards, personally and professionally, • A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance, • Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) • Possess basic knowledge of homelessness, severe and persistent mental illness and substance abuse, • Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA, • Ability to form partnerships in the community and seek out community resources, • Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities, • Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook, • Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers, • Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications) • Bachelor's Degree in social work and/or experience (work, life or volunteer) in social services

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Superintendent at Invitation Homes you are responsible for full-cycle oversight of property rehab and turnover efforts. This includes but is not limited to the following tasks: • Meeting with residents to complete Pre Move-Out Visits and documenting the home condition and resident responsibilities for a successful move-out., • Meeting with incoming residents to complete Resident Orientations to welcome them, and educate them on the systems in their home as well as all important maintenance policies and procedures, • Conducting Move Out Inspections including a detailed inspection of the property and using our budgeting program to create a comprehensive scope of work and identify costs that should be charged back to the resident at move-out in accordance with company standards, • Overseeing all aspects of the rehab and turn process which includes communicating with contractors, submitting change orders, ensuring work is completed correctly and on schedule, and documenting the process with progress notes and “before” and “after” photos, • Communicating with the Leasing Team about completion delays that might affect a resident’s move-in date, • Observing and ensuring job site safety during project management visits, • Negotiating terms of repairs with vendors and General Contractors based on company standards, • May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement, • Performing other duties as assigned Your Experience Includes • High school diploma or equivalent, • OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified), • Minimum two years of project management experience managing multiple projects, budgets, timelines, and quality of work, • General knowledge of residential construction including plumbing, electrical, mechanical, HVAC, drywall, and flooring as well as local building codes, • Negotiating with and managing contractors to complete work, • Professional verbal and written communication skills, • Comfortability with using a tablet and general business applications (e.g. Outlook, Salesforce, etc.), • Excellent customer service and interpersonal skills, • Current driver’s license and automobile insurance, • Must provide basic hand and power tools, • Ability to be at work on a regular and consistent basis including on weekends and non-traditional holidays if needed, • Extensive travel within assigned portfolio required, • Physical requirements include:, • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing, • Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: • Competitive pay and an annual bonus program for all associates, • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays, • 401k with matching company contributions, • Awesome work environment with casual dress, • Team events and gatherings, • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $53,175.00 - $92,170.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #LI-CN1

Job DescriptionSalary: $49,000 to $53,000 Job Title: Program Manager Organization: Tampa Bay Academy of Hope - Promoting Abstinence Through Health and Self-Awareness (PATHS) Program Location: • Main Office: 7402 N 56th Street, Suite 400, Tampa, FL 33617 Salary: $48,000 - $52,000 per year (based on experience) Job Description: Overview: Tampa Bay Academy of Hope's Promoting Abstinence Through Health and Self-Awareness (PATHS) Program is seeking a dedicated and experienced Program Manager to provide leadership and oversight to our comprehensive sexual health and self-awareness education program. The Program Manager will play a pivotal role in ensuring the program's success through administrative coordination, personnel management, and partnership development. Key Responsibilities: • Administrative Oversight:, • Provide daily administrative leadership and oversight of the PATHS Program., • Ensure compliance with program guidelines, reporting requirements, and contractual obligations., • Manage program budgets and financial resources effectively., • Personnel Management:, • Supervise a team of Facilitators, Volunteer Recruiters, Outreach/Intake Recruiters, Program Assistant, and Volunteers., • Provide guidance, training, and support to staff, fostering a positive and productive work environment., • Conduct regular performance evaluations and implement professional development plans as needed., • SRAE Training and Curriculum:, • Oversee the implementation of the Sexual Risk Avoidance Education (SRAE) curriculum., • Ensure staff and mentors receive proper training in program content and delivery., • Youth and Mentor Recruitment:, • Develop and execute strategies for recruiting youth participants and volunteer mentors., • Coordinate outreach efforts to schools, community organizations, and local agencies., • Mentor Training:, • Organize and facilitate mentor training sessions to prepare volunteers for their roles., • Provide ongoing support and resources to mentors throughout their involvement in the program., • Service Provider Partnerships:, • Manage partnerships with service providers and contractors, ensuring the fulfillment of program requirements and objectives., • Collaborate with external partners to enhance program offerings and resources., • Youth File Review and Outcome Assessment:, • Conduct regular reviews of student files and data to assess program outcomes., • Use data-driven insights to refine program strategies and improve youth outcomes., • Evaluation Reporting:, • Contribute to the oversight of program evaluation activities and reporting., • Assist in collecting and analyzing data to demonstrate program effectiveness., • Network Building and Collaboration:, • Actively engage in building and maintaining relationships with community partners and stakeholders., • Bachelor's degree in a related field (Master's degree preferred)., • Minimum of [X] years of experience in program management, youth development, or related fields., • Strong leadership and personnel management skills., • Knowledge of Sexual Risk Avoidance Education (SRAE) programs and curriculum preferred., • Excellent communication and interpersonal skills., • Proficiency in program evaluation and data analysis., • Ability to travel to Polk County, Florida, at least once a week., • Valid driver's license and reliable transportation., • Full-time position with occasional evening and weekend responsibilities., • Work location: Main office at 7402 N 56th Street, Suite 400, Tampa, FL 33617. Application Instructions: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. Tampa Bay Academy of Hope is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and program participants.

Job DescriptionSalary: $48,000-$53,000/year Job Title: Program Manager/Director The Program Manager for the Tampa Bay Academy of Hope reports to the Executive Director. He or she works closely with the ED to ensure oversight and efficiency of programming. The Program Manager oversees the coordination and administration of Adult Reentry Program including planning, organizing, and oftentimes leading program activities, working in close coordination with the ED. Program Manager also oversees the day to day operations of the agency, programs and assisting in all major fundraising efforts. Principle Responsibilities: Program Management and General Operations: • Develop and execute program strategy for Adult Reentry Program., • Manages staff and office structure including day to day functions to ensure the efficient operation of the office, helping to foster an environment of learning, teamwork, and cooperation throughout the organization, • Monitoring the production of agency-related documents such as procurement of contracts, workflow and deadlines, and record maintenance., • Prepares all programmatic reports including data reports and evaluations along with narrative reports for timely submission., • Develops and implements organizational procedures, practices and policies for staff., • Conducts field visits with Case Managers, Mentor Coordinators, Job Developers, mentors, volunteers to stay abreast of all programmatic activities and to discuss and resolve any and all concerns., • Performing the duties of a Case Managers and other staff members when necessary and provide quality assurance guidelines for program staff members., • Works with the community, local businesses and business councils, educational and training institutions and consultants in completing agency projects., • Ensuring that the leadership philosophy is maintained and practiced in the work place., • Revising, updating, and ensuring the implementation of the program model., • Develops and maintains a Standard Operation Procedures Manual for the Adult Reentry Program., • Develops financial recommendations and leads staff in long-term financial planning as needed., • In coordination with the bookkeeper, reviews quarterly financial reports for the review and approval of the Executive Director. Ensures accuracy and timeliness of such statements., • Maintains employee policies, procedures, and employee files., • Provides new hire training and employee evaluations., • Ensures that all activities of the organization are in compliance with internal and external rules, regulations, policies, contracts, and laws., • Signs off on all payroll time sheets prior to payout. 5 years of program development and execution in a nonprofit setting. Solid understanding of nonprofit programs, fundraising, and operations. Grant-writing experience preferred. Communication skills: Excellent presentation and writing skills. Excellent communication skills interfacing with members, staff, and Board; both written and oral. Plan and execute communication strategy. Develop weekly newsletters and maintain member database. Recruit and manage social media volunteer. Marketing skills: Experience developing, implementing and evaluation marketing strategies and campaigns. Market the program and recruit participants. Creativity/Innovation: Ability to translate the sustainability demands of the business community into cost-effective program offerings for Adult Reentry Program and other programs. Relationship Building: Experience in partnership development and management. Develop partnerships to advance Adult Reentrys mission while meeting organizational fundraising goals. Contribute to fundraising activities such as grant-writing and sponsorship development. Organization: Detail-oriented with a strong work ethic and results- oriented attitude. Excellent organizational skills with strong attention to detail and accuracy. The ability to coordinate and present information in a consistent, organized, and accurate fashion. Leadership: Self-starter, entrepreneurial individual with strong passion for change and motivation, capable of leading projects and people. Computer skills: tech and web savvy and a quick learner. Proficient in MS Office, including MS Word, Access, Excel and QuickBooks. The ability to understand, analyze, and communicate financial data. Ability to multi-task, prioritize daily activities to meet competing deadlines and to work independently. Willingness and flexibility to take on new responsibilities and support duties of fellow staff members. Self-directed and organized individual. Ability to prosper in a team environment. Bachelors Degree and experience of at least 5 years of proven office administration, management, accounting or human resources experience (or any combination of the preceding). This person would be responsible for the oversight of office operations. Performance at this level requires knowledge of non-profit management policies and procedures. The Program Manager must be able to effectively handle a variety of tasks and work independently, while also working as part of a team. We are looking for a non-profit management professional with initiative, drive, and a passion for creating and ensuring efficiency. The Program Manager must provide all required documentation in a timely manner, which may include client reports, case files, staff reports, outcome evaluations, contact sheets, any and all reporting documents. Conduct and participate in regular staff meetings, staff training, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships. Other duties as assigned by the Executive Director. A Note on Collaborative Leadership The Collaborative leadership model provides many exciting opportunities to engage in the actual nuts and bolts of operating a non-profit organization. The right candidate will bring some experience, or at a minimum, interest in managing non-profits including budgeting, personnel, fundraising, etc.

Job DescriptionDescription: Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As an Ancillary EDI Implementation Lead, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members. The Ancillary EDI Implementation Lead will provide end-to-end lifecycle service support for clients with Consumer-Directed Healthcare (CDH) accounts, including FSA, HRA, HSA, and COBRA products. This role requires strong attention to detail, technical expertise in EDI file setups, and experience in healthcare or benefits administration. The Ancillary EDI Implementation Lead will serve as a key resource for enrollment and claims teams, ensuring accuracy and efficiency across internal and external processes. Experience with the Alegeus Platform is strongly preferred but not required. Candidates with experience building and renewing client plans on CDH administration platforms will be well-suited for this position. Key Responsibilities: • Lead client support during new implementations., • Oversee EDI file setup, implementation, and data reconciliation., • Provide detailed analysis, reporting, and support on client data., • Review and enhance EDI processes to improve submission rates and overall quality., • Partner with enrollment and claims teams to optimize workflows and user experience., • Manage additional projects and assignments as directed by management.Requirements:, • Bachelor’s degree or 4–6 years of relevant work experience in lieu of degree., • 4–6 years of prior experience in a healthcare or benefits administration setting., • Strong analytical and troubleshooting skills with the ability to solve complex issues., • Hands-on experience with EDI file processing (X12 or flat files)., • Hybrid or remote work availability may be offered based on meeting key performance metrics., • Prolonged periods of sitting may be required., • Regular use of a computer, keyboard, and mouse is necessary; reasonable accommodations will be provided upon request., • Employees should ensure an ergonomically appropriate desk and chair setup. After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including: • Fantastic medical, dental, and vision insurance*, • Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!, • Company provided Basic Life and AD&D, • Company paid Short-Term and Long-Term Disability**, • Flexible Spending Accounts*, • 401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years), • 10+ paid holidays, • Generous paid vacation and sick time, • Annual Volunteer Paid Day, • Annual Tuition Reimbursement, • Annual Health and Wellness Reimbursement As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue. With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit . Benefit Waiting Period Notes: *60 day waiting period **90 day waiting period

Job DescriptionAs Aledade's Supervisor of Scheduling Outreach, you'll lead and inspire a dynamic team of talented Outreach Specialists in our fast-paced call center environment. This role combines strategic leadership with hands-on mentoring, where you'll drive performance excellence while fostering a collaborative atmosphere that empowers your team to deliver exceptional results and build meaningful connections with our community. You'll be at the heart of daily operations, optimizing processes and developing your team members to thrive in this results-driven setting. Candidates should be comfortable working remotely/work from home anywhere within the US. Primary Duties:Supervisory Responsibilities • Oversee daily activities of the Scheduling Outreach Specialists ensuring understanding and adherence to company policy/procedure, compliance with HIPAA, CMS, and organizational standards for call handling/documentation, • Recruit and onboard new employees, • Review and approve time records in the company timekeeping system; ensure adherence to employee schedules and attendance requirements., • Manage discipline and termination processes according to company policy., • Monitor and evaluate employee and Team performance, providing continuous feedback, coaching, development, and corrective action when necessary., • Conduct performance reviews in alignment with company policy., • Facilitate Team huddles, Team meetings, and one-on-one discussions, • Coordinate daily and weekly workload distribution, balancing inbound response and outbound campaign assignments across teams., • Other duties as assigned.Quality, Data Analysis & Reporting, • Monitor calls to ensure adherence to performance and compliance standards; Review agent activity, understand pacing and dispositions, and identify coaching opportunities that improve outbound campaign performance., • Analyze call data to identify performance gaps and trends; Collaborate with Leadership to implement solutions that improve call efficiency and performance, • Generate Outreach Specialist performance scorecards for weekly, monthly, and quarterly review., • Partner with Workforce Management and reporting teams to forecast volumes, track productivity, and identify staffing or scheduling needs.Minimum Qualifications:, • High School Diploma, • Experience with Five9, • 3-5 yrs experience in a call center environment. 1 year of supervisory experience with a strong emphasis on outbound operations, • Deep knowledge of call center metrics and performance levers (i.e. ACW, talk time, adherence, service levels, abandonment, conversion rates, QA)., • Proficiency with relevant technology (i.e. Call Center technology, dialer/telephony systems, reporting/analytics tools, etc.), • Ability to work in a fast paced environment and adapt quickly to change, • Demonstrated success leading teams through change management and adoption of new processes, workflows, or technology., • Ability to analyze data, identify trends, and recommend areas for improvement., • Excellent verbal and written communication skills; Ability to set clear expectations, provide coaching/feedback, and resolve issues., • Proven ability to motivate a team to achieve performance goals, build culture, foster engagement, and lead by example., • Knowledge of workforce management (shift bidding, scheduling, and forecasting), • Ability to work in off-hour campaign monitoring or escalated support.Preferred Qualifications:, • Bachelor’s Degree, • Experience in a healthcare call center or patient outreach Physical Requirements:

Regional Sales Account Executive - Fleet Services The Regional Sales Account Executive (RSE) will be responsible for taking full entrepreneurial ownership of their assigned territory, driving new business growth and expanding market share. The RSE works across industries and with service agreements of all sizes, focusing on acquiring new clients and deepening executive-level relationships to maximize account value. This role represents a portfolio of advanced fleet management services - including turnkey solutions, mobile on-site maintenance, and proprietary technology platforms - designed to optimize fleet operations and deliver measurable value. The RSE fosters productive working relationships, identifies business opportunities, and maintains quality service by enforcing organizational standards. This is a regional position. Preference will go to applicants living in Tampa/Fort Myers, Florida. What You'll Do • Achieve and exceed annual sales targets and fleet management solutions and related services., • Develop and execute strategic sales plans to expand the customer base and penetrate new markets., • Leverage Challenger-based and consultative selling techniques to manage complex sales cycles and close high-value deals., • Provide clients with actionable insights on industry trends, operational strategies, and emerging challenges in fleet management., • Maintain a robust sales pipeline using CRM tools (e.g. Salesforce), ensuring accurate forecasting an activity tracking., • Partner with fleet customers to understand their operational needs, pain points, and business objectives., • Communicate compelling value propositions through tailored proposals and presentations., • Foster strong relationships from the C-level to support retention and account growth., • Prepare and deliver customer reports by collecting, analyzing, and summarizing information., • Stay current on industry trends, market activities, and competitors to identify product improvements. Collaborate cross-functionally to deliver seamless customer experiences and drive long-term account growth., • Maintain client relationships by providing support, information, and guidance., • Uphold quality service by establishing and enforcing organization standards., • Accounts would remain in account for a specific amount of time and then be reassigned to an account management team based on size and client support needs., • Accountable for $5-10M in new business development for large multi-market/state geographical territory. What's In It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: • A competitive salary and top-notch bonus/incentive plans., • A pro-sales culture that honors what salespeople (like you!) contribute to our success., • Exceptional work-life balance, flexible time-off policies and accommodating work schedules., • Comprehensive healthcare benefits, with multiple options for individuals and families., • Generous 401(k) retirement plans with company match., • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance., • Professional development and continuing education opportunities., • Access to financial wellness/planning resources. Check out all our benefits Who You Are You're a driven, tenacious sales pro, but also a lifelong learner who's open to feedback. You're a detail-oriented person who doesn't lose sight of the bigger picture. You also have the following qualifications: Qualifications: Minimum Required: • Bachelor's degree in a related discipline and four years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and two years of experience, a Ph.D. and up to one year of experience, or eight years of experience in a related field., • Safe drivers needed; valid driver's license required., • Travel required: up to 80%, • Travel required: Multi Market and Possible Multi State territories Preferred: • Trucking/fleet sales experience., • Proven ability to prospect and develop new business working an account list and track record of growing accounts from existing base., • Working knowledge of sales and marketing techniques and best practices., • Skills in communication, customer service, and relationship building. Fuel an amazing career with Cox Automotive Mobility Fleet Services. Apply today! USD 57,500.00 - 86,300.00 per year Compensation: Compensation includes a base salary of $57,500.00 - $86,300.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $70,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

NextGear, a Cox Automotive Brand, is currently hiring a Field Sales Representative/Senior Client Solutions Executive to join our team in the Tampa, Florida area. This territory covers Tampa north to Brooksville and south to St. Petersburg. Person needs to live in this area. The Senior Client Solutions Executive (SE) is a full-time outside sales position. The position requires a structured approach to developing new business in a defined territory. The SE will be responsible for achieving target volumes in new applications, activations, monthly new business revenue for NextGear Capital (Cox Automotive), and the company's ancillary products and services. The Sales Executive will be responsible for maintaining relationships with auction general managers to maximize NextGear's business opportunities within assigned auto auctions. The SE will work closely with NextGear Capital's Portfolio Managers in their assigned territory to exceed budgeted goals. What You'll Do: • Educate customers on all products and services that NextGear Capital offers including inventory financing (floorplan) and the company's Ancillary Products and Services., • Gain general knowledge of all Cox Automotive products and be able to make recommendations to clients based on their needs., • Develop an aggressive sales plan within a defined market., • Build a prospect list through effective cold calling, lead follow-up, and referrals., • Conduct cold calls each week to solicit new relationships for NextGear Capital., • Follow up on all leads provided daily with a sense of urgency., • Increase overall loan volume and utilization through service calls to existing customers., • Visit assigned inactive dealers with the goal of re-engaging the client and increasing utilization of their Line of Credit (LOC)., • Hit target levels of performance in new applications, loan development, and new business on a monthly basis., • Responsible for initial underwriting of potential NextGear Capital customers prior to accepting an application., • Monitor applications throughout the credit process., • Responsible for contracting and orientation of new customers., • Manage customer experience and engagement through the first six months of the dealer lifecycle., • Hit target levels of performance in enrollments and sales of NextGear Capital's Ancillary Products and Services., • Develop a strong relationship with NextGear Capital Portfolio Managers., • Conduct Monthly non-sale day visits with assigned auction General Managers., • Increase NextGear's business opportunity at assigned auctions through the development of relationships with auction staff and its customers. What's In It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: • A competitive salary and top-notch bonus/incentive plans., • A pro-sales culture that honors what salespeople (like you!) contribute to our success., • Exceptional work-life balance, flexible time-off policies and accommodating work schedules., • Comprehensive healthcare benefits, with multiple options for individuals and families., • Generous 401(k) retirement plans with company match., • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance., • Professional development and continuing education opportunities., • Access to financial wellness/planning resources. Check out all our benefits. Who You Are: You're a highly motivated self-starter with charisma to spare. You know how to own a room and close a deal while operating with integrity and respect. You also have the following qualifications: Required Minimum: • Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and 1 year of experience; or 8 years' experience in a related field, • Safe drivers needed; valid driver's license required. Preferred: • 5 years of experience in outside sales and portfolio management, • 3+ years experience in finance or auto industry, • Sales Management skills (develop leads, contract customers, portfolio growth), • Must be comfortable in a high-pressure, results-driven, and fast-paced work environment, • Ability to learn company operating and reporting systems plus Microsoft SalesForce USD 57,500.00 - 86,300.00 per year Compensation: Compensation includes a base salary of $57,500.00 - $86,300.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $45,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description As a Tijuana Flats Team-Member, you'll ensure Tijuana Flats standards and service levels are consistently met and that all customers always receive an uncompromising food experience! Responsible for Back of House in operations with the primary mission is to provide the guest with fresh food, outstanding guest service in a friendly fun and exciting atmosphere while supporting the shift leader and focusing on guest satisfactions. Walk-in interviews are available every day from 9am-11am, 2pm-4pm, 8pm-10pm If you have: • 1 year of BOH/PREP experience (none is okay, too! We love personalities!), • Positive, upbeat attitude, • Strong communication skills, • Self-disciplined and driven, • Dedication to providing exceptional guest service, • Balanced, Flexible Schedules with NO Late Nights, • OFF on 7 Major Holidays, • Competitive Pay- Up to $17.00/ hour (Based on extensive food service experience), • Lots of room for advancement- WE ARE GROWING!, • A Fun, Upbeat Environment, • Competitive pay and lots of room for advancement, • Health Insurance and 401K available for Full Time employees, • ½ off Merch and Food, • Cleanliness, • Guest satisfaction, • Providing all guests with the highest standard of food quality, • Maintain Serve Safe Certification, • Create an environment that is positive, productive and fun to work in Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Physical demands: While performing duties of the job, employee is occasionally required to stand, walk, sit, use hands to handle objects, tools, or controls; reach with hands arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus. Tijuana Flats is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

Overview: Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities: The purpose of the Therapist (II) position is to provide high-quality, therapeutic services to clients, ensuring their mental health and well-being. The Therapist II is responsible for conducting assessments, developing and implementing individualized treatment plans, maintaining accurate documentation, and collaborating with other internal and external professionals. This role also involves participating in outreach and marketing efforts to promote services and attract new referrals, contributing to the overall mission of delivering comprehensive mental health care. Essential Duties & Responsibilities: • Perform comprehensive biopsychosocial assessments to determine individuals’ needs and appropriate interventions., • Utilize standardized assessment tools and techniques to gather relevant information., • Create individualized treatment plans in collaboration with individuals, families, and the treatment team., • Set measurable goals and objectives tailored to individuals’ needs., • Deliver therapeutic interventions in individual, group, and family therapy sessions., • Implement therapeutic techniques to address various mental health issues, such as anxiety, depression, trauma, and behavioral disorders., • Provide consistent and comprehensive services to all assigned individuals on your caseload., • Ensure regular contact and follow-up with individuals to monitor progress and adjust treatment plans as necessary., • Accurately document all client interactions, treatment plans, progress notes, and other required documentation within established timeframes per company policy., • Ensure compliance with all regulatory and organizational standards., • Work closely with other professionals as a multidisciplinary treatment team, to provide holistic care., • Participate in regular treatment team meetings to discuss progress and treatment strategies of individuals served., • Provide immediate support and intervention during crisis situations., • Develop safety plans and coordinate with emergency services when necessary., • Engage in community outreach to promote mental health services and attract new clients., • Connect individuals and families with additional resources and support services as needed., • Stay current with best practices, new treatment modalities, and emerging trends in mental health therapy., • Participate in ongoing training, workshops, and professional development opportunities., • As a licensed clinician working for Health Connect America your NPI number will be used to bill for services performed by those being supervised by you., • As a licensed clinician you will be responsible for ensuring that your credentials remain current, and you must comply with all training requirements., • Effectively communicate with clients, colleagues, and other stakeholders to address inquiries, disseminate information, and resolve complaints or concerns., • If providing services in NC, additional responsibilities include:, • Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams., • Alabama:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following current professional licenses in the state of Alabama: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)., • Florida:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following credentials in the state of Florida: Registered Intern (RMHCI), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)., • Minimum of one year experience working with children and/or families, which may include internships and volunteer work., • Mississippi:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following current professional licenses in the state of Mississippi: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)., • North Carolina:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following current professional licenses in the state of North Carolina: Licensed Clinical Mental Health Counselor (LCMHC), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)., • South Carolina:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following current professional licenses in the state of South Carolina: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker – Clinical Practice (LISW-CP), or Licensed Marriage and Family Therapist – Supervisor (LMFT-S)., • Tennessee:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following current professional licenses in the state of Tennessee: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)., • Virginia:, • Master’s Degree in Social Work, Counseling, or a related field is required., • Must hold one of the following credentials in the state of Virginia: Licensed professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW). Be Well with HCA: • We recognize the importance of self-care and work/life balance., • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually., • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products., • Additional benefits include:, • Access to a Health Navigator, • Health Savings Account with company contribution, • Dependent Daycare Flexible Spending Account, • Health Reimbursement Account, • 401(k) Retirement Plan, • Benefits Hub, • Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here ___

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: • Completing maintenance service requests across multiple trades, • Providing excellent customer service and promoting a quality living experience for all residents, • Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs, • Educating residents regarding all maintenance topics, • Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention, • Reviewing and using Technician-specific reports to find opportunities for improvement, • Performing repairs in vacant properties while they are on-the-market or during the turn process, • Properly using and caring for company-supplied tools, materials, and vehicles, • Performing other duties as assigned Your Experience Includes • High School diploma or equivalent, • Proven experience in residential repairs and maintenance, other building maintenance or related experience., • Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided., • Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus, • Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications, • Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law, • The following certifications are preferred but not required:, • OSHA 10, • EPA Certification, Type I and II, • HVAC Certification, • CPO certification (pool), • Ability to be at work on a regular and consistent basis including weekends and holidays as needed, • Ability to provide basic hand and power tools, • Ability to perform work that requires the following:, • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: • Competitive pay and an annual bonus program for all associates, • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays, • 401k with matching company contributions, • Awesome work environment with casual dress, • Team events and gatherings, • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned * May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: • Completing maintenance service requests across multiple trades, • Providing excellent customer service and promoting a quality living experience for all residents, • Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs, • Educating residents regarding all maintenance topics, • Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention, • Reviewing and using Technician-specific reports to find opportunities for improvement, • Performing repairs in vacant properties while they are on-the-market or during the turn process, • Properly using and caring for company-supplied tools, materials, and vehicles, • Performing other duties as assigned Your Experience Includes • High School diploma or equivalent, • Proven experience in residential repairs and maintenance, other building maintenance or related experience., • Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided., • Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus, • Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications, • Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law, • The following certifications are preferred but not required:, • OSHA 10, • EPA Certification, Type I and II, • HVAC Certification, • CPO certification (pool), • Ability to be at work on a regular and consistent basis including weekends and holidays as needed, • Ability to provide basic hand and power tools, • Ability to perform work that requires the following:, • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: • Competitive pay and an annual bonus program for all associates, • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays, • 401k with matching company contributions, • Awesome work environment with casual dress, • Team events and gatherings, • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned * May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: • Completing maintenance service requests across multiple trades, • Providing excellent customer service and promoting a quality living experience for all residents, • Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs, • Educating residents regarding all maintenance topics, • Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention, • Reviewing and using Technician-specific reports to find opportunities for improvement, • Performing repairs in vacant properties while they are on-the-market or during the turn process, • Properly using and caring for company-supplied tools, materials, and vehicles, • Performing other duties as assigned Your Experience Includes • High School diploma or equivalent, • Proven experience in residential repairs and maintenance, other building maintenance or related experience., • Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided., • Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus, • Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications, • Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law, • The following certifications are preferred but not required:, • OSHA 10, • EPA Certification, Type I and II, • HVAC Certification, • CPO certification (pool), • Ability to be at work on a regular and consistent basis including weekends and holidays as needed, • Ability to provide basic hand and power tools, • Ability to perform work that requires the following:, • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: • Competitive pay and an annual bonus program for all associates, • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays, • 401k with matching company contributions, • Awesome work environment with casual dress, • Team events and gatherings, • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned * May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned * May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Maintenance Technician at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: * Completing maintenance service requests across multiple trades * Providing excellent customer service and promoting a quality living experience for all residents * Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs * Educating residents regarding all maintenance topics * Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention * Reviewing and using Technician-specific reports to find opportunities for improvement * Performing repairs in vacant properties while they are on-the-market or during the turn process * Properly using and caring for company-supplied tools, materials, and vehicles * Performing other duties as assigned Your Experience Includes * High School diploma or equivalent * OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified). * Proven experience in residential repairs and maintenance, other building maintenance or related experience. * Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided. * Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus * Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications * Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law * The following certifications are preferred but not required: * EPA Certification, Type I and II * HVAC Certification * CPO certification (pool) * Ability to be at work on a regular and consistent basis including weekends and holidays as needed * Ability to provide basic hand and power tools * Ability to perform work that requires the following: * Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing * Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned * May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: * Competitive pay and an annual bonus program for all associates * Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays * 401k with matching company contributions * Awesome work environment with casual dress * Team events and gatherings * Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: * Annual bonus program * Health, dental, vision, and life insurance * Long-term and short-term disability insurance * Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays * 401(k) with company matching contributions * Awesome work environment with casual dress * Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at ___. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Job Description As a member of the property maintenance team, the Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles. A Day in the Life: • Work independently and monitor the operations and functions of the interior and exterior areas of the property., • Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests., • Promote enhanced guest satisfaction by offering professional and friendly interactions., • Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner., • Interact with employees and guests and utilize proficient communication skills when communicating in any form., • Help promote a collaborative, proactive, and interactive environment with other associates of the hotel., • Follow all safety protocols when using tools and equipment, and ensure they are stored in their designated areas in an organized and tidy manner., • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements: • 3 years’ minimum experience in a maintenance-type position, • The ability to communicate operational activities, priorities, and problems with management engineers and supervisors., • Knowledge of common causes of equipment malfunction., • Ability to repair and replace basic heating and air conditioner systems., • Skills necessary to perform basic painting and caulking skills., • Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.)., • Knowledge of preventative maintenance methods and techniques for maintaining equipment., • Able to perform tests to check for normal operation of the hotel’s equipment., • Knowledge of how to test pool and spa chemicals., • Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.)., • Experienced expertise in the construction trades (highly desired)., • Previous hotel experience (highly desired)., • Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds., • Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed. Ideal Skills & Qualities: • Ability to identify potential maintenance concerns and take appropriate action with minimal supervision., • Problem-solving skills., • Able to determine what action should be taken in response to a customer complaint, comment, or inquiry., • Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description The Nursing Student Success Coordinator is a pivotal member of the School of Nursing, dedicated to fostering academic excellence and NCLEX readiness across all nursing programs (PN, ASN, BSN, MSN). This role focuses on supporting student retention, progression, and licensure success through proactive academic coaching, individualized support plans, and strategic collaboration with faculty and staff. Minimum Requirements:. • Bachelor’s degree in Nursing (BSN) required; MSN or Doctorate in Nursing or Education preferred., • Current, unencumbered RN license in Florida., • Minimum of 3 years of experience in nursing education, academic support, or student services., • Demonstrated success in improving student outcomes and NCLEX pass rates (preferred) Essential Duties and Responsibilities: • Develop and implement individualized academic success plans for at-risk students., • Provide one-on-one and group coaching sessions focused on study strategies, time management, test-taking skills, and stress management., • Monitor student progress and intervene early with appropriate support strategies., • Coordinate and facilitate NCLEX preparation workshops, review sessions, and simulation activities., • Analyze NCLEX performance data and integrate findings into curriculum and student support strategies., • Report analytics that demonstrate student improvement, • Collaborate with faculty to align course content with NCLEX test plans and competencies., • Design and manage a comprehensive student success program tailored to each level of nursing education., • Develop and maintain resources such as study guides, practice exams, and online learning tools., • Lead initiatives to improve first-time NCLEX pass rates and overall program outcomes., • Serve as a liaison between students, faculty, academic advisors, and support services., • Participate in faculty meetings, curriculum committees, and accreditation activities as needed., • Maintain accurate records of student interactions, progress, and outcomes., • Track and report student performance metrics, retention rates, and NCLEX outcomes., • Use data to identify trends, inform interventions, and support continuous improvement efforts., • Providing coverage for departmental needs, including but not limited to classroom instruction, clinical supervision, and other academic responsibilities as assigned Benefits: • Medical/Dental/Vision Insurance Coverage, • 12 Paid Holidays / Paid Time Off / Paid Volunteer Day, • 401[k] with Employer Matching, • Short-Term Life Insurance, • Supplemental Life Options, • Growth Opportunities / Talent Referral Program, • Education Assistance and Professional Development Benefits, • Paid Day off on your Birthday (Available to Full-Time Employees after TWO Years.) No Cost Benefits: • Group Life Insurance and Long Term Disability, • MetLaw - Discount Legal Assistance Services, • TicketsAtWork (Exclusive Entertainment and Services Discounts) Who We Are Florida Technical College was founded in 1982 to provide private, post-secondary education offering diploma, associate, and bachelor's degree programs in a range of professions, including Healthcare, Construction Trades, Hospitality, Beauty, Information Technology, and Business. NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor’s, and master’s, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

Job Description JOB SUMMARY: Under the direction of the Education Program Coordinator, the Education Assistant will work with our at-risk youth and those with intellectual/developmental disabilities within our Residential Treatment Program to support the goal of improving educational outcomes for students in the foster care system. They will plan and organize all daily activities of the Pulte Promise Learning Center (PPLC). The Education Assistant along with the Education Program Coordinator will assess each youth and create individual learning plans to meet the educational needs of the youth served through the Pulte Promise Learning Center. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: • Completes education assessments of youth., • Creates individual education plans for youth, including daily/weekly lesson plan goals in line with the standards set by the state of Florida for lesson planning., • Establishes a plan and method to deliver after school homework help through the PPLC. Coordinates with the Education Program Coordinator to create a plan for each youth that is in line with what their Hillsborough County Schools classroom teacher is working on., • Establishes procedures and expectations to assist students in recovering lost credits. Creates a method to evaluate and report progress., • Assists in tracking in-school educational services (i.e.- Extended Learning Programs) and communicates educational progress with youths’ teachers via phone, email, and school conferences., • Assists with data collection on student progress towards education goals., • Works in collaboration with a multi-disciplinary team including but not limited to mental health therapists, BCBA’s, RBT’s, LPN, cottage caregivers, case managers, social workers, bio parents, and residential leadership., • The Academic Instructor is responsible to take the initiative and advocate as needed to remove barriers to ensure the children/youth at CHN have access to all available academic assistance, services and resources on campus, in the community and within the school system that will help them achieve educational goals. Expands and maintains a high utilization of the PPLC., • Assists with the recruitment and interviewing tutors and volunteers and cross training as needed., • Tracks volunteer hours, via Volunteer Log/Binder and assists in ensuring all volunteers have completed appropriate forms and documents to assist in the PPLC., • Tracks youth’s weekly attendance of the PPLC and rewards positive behaviors through the use of Positive Behavior Interventions and Supports (PBIS) in place at CHN., • Assists the Education Program Coordinator with updates and maintenance of the weekly Residential Learning Center Schedule and creates a monthly calendar of events to include: activities on days off from school (fall, winter, spring, and summer break), enrichment activities, and life skills., • May attend school meetings as needed., • Schedule and facilitate monthly life skills classes for all youth on campus and document classes in MyEvolve., • Supervises and oversees Learning Center Activities, In Home Schooling (IHS), and after school programing for all CHN youth, ensuring that youth’s education plans are being followed., • Works collaboratively with residential staff in the learning center to ensure a positive and therapeutic learning environment., • Provides Trauma informed care, utilizing CPI and TOOLs techniques when working with youth in order to prevent potential problem behavior, promote positive behavior and de-escalate incidents., • Provides transportation in agency vehicles in accordance with agency policy and procedure. Abides by all Florida state highways and local traffic laws. Demonstrate consistency and proficiency in the regular utilization of agency vehicle logs as required by policy and procedures., • Respond as directed to campus emergencies or designated locations for crisis or natural disaster., • Works within the philosophy and practices of The Children's Home Network., • Other duties as assigned. MINIMUM QUALIFICATION REQUIREMENTS: Education & Experience: • Bachelor’s degree in education or related field preferred., • Preferred 1 year of teaching or classroom experience., • Experience with developing lesson plans., • Current/Prior Teaching Certification or Professional Teaching Certification in the State of Florida preferred but not required. Licenses & Certifications: • First Aid and CPR Certified or ability to obtain within 30 days of new hire date (classes available onsite)., • Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension. Must be insurable under CHN’s current auto insurance policy., • Must be able to work flexible hours, including evenings and weekends., • Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check and sexual predator screening. COMPETENCIES & PROFESSIONAL DEVELOPMENT: Annual Training Requirements: The following training topics are required annually: Car Seat Safety, Sexual Harassment, Blood-borne Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA–related training, Crisis Prevention, and Program Goals. Maintenance of Child Welfare Certification. Knowledge, Skills and Abilities not limited to: • Knowledge of Department of Children and Families rules and regulations regarding the care of children., • Knowledge of child abuse or neglect reporting procedures., • Knowledge of residents' histories, habits, tendencies, general behaviors, etc., • Knowledge of crisis prevention intervention techniques and procedures, TOOLs, PBIS and CPI., • Knowledge of effective childcare practices., • Knowledge of child development and parenting skills., • Ability to model appropriate parenting skills., • Knowledge of the agency's organizational structure, standard operating procedures, and policies., • Knowledge of proper medication procedures including distributing, administration, and potential effects of use., • Knowledge of appropriate protocol for handling injuries, incidents, law enforcement and child AWOL occurrences., • Ability to establish effective working relationships with clients, co-workers, supervisors and other individuals., • Ability to communicate effectively, verbally and in writing., • Ability to work effectively as a team member., • Skill in training new employees., • Demonstrates proficiency in PBIS practices and supports the ongoing implementation throughout the organization. Essential Physical Skills: • Ability to perform physical restraint techniques as required utilizing the CPI method., • Ability to participate in physical activities with children (weighing 107 pounds on average) that may require bending, stooping, and moderate lifting., • Ability to run, walk, skip, hop or jump, bend and stoop., • Ability to perform moderate lifting., • Treatment Center Environment., • Possible exposure to verbal abuse and physical behavior., • Possible exposure to clients with communicable disease., • Works both indoors and outdoors on a routine basis., • High interaction with children., • Moderately high level of potential for exposure to blood borne pathogens; therefore, eligible for Hepatitis B vaccination series.

Job DescriptionCompany Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most. This role is structured to include career progression that allows you to train up and work toward higher-level positions. This position is 100% work-from-home. Candidates must reside in the greater Tampa, Orlando or surrounding areas in Florida. Starting Pay: $16.00/hr Start Date: December 8th, 2025 • Monday-Friday schedules available, • Communicate with our members via phone and email, exhibiting care in every interaction, • Listen to our members, providing empathy and solutions to their unique needs, • Collaborate with your team to share knowledge and best practices, • Accurately document Member interactions and activityQualifications, • Minimum of 1 year of Customer Service experience (call center or retail), • High school diploma or equivalent, • Available for an 8-hour shift between the hours of 6am - 8pm, • People-focused approach and solution mindset, • Ability to handle a high volume of inbound calls, • Strong communication skills Additional Information Achieve well-being with: • 401 (k) with employer match, • Medical, dental, and vision with HSA and FSA options, • Competitive vacation and sick time off, as well as dedicated volunteer days, • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts, • Up to $5,250 paid back to you on eligible education expenses, • Pet care discounts for your furry family members, • Financial support in times of hardship with our Achieve Care Fund, • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. * Collaborates with team members to resolve issues and to identify appropriate issues for escalation. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 1 year of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years of direct Annuity Sales Experience * Experience Working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionSalary: $37K to $44K Job Title: Mentor Coordinator Organization: Tampa Bay Academy of Hope - Fostering Aspirations: Mentor Engagement (FAME) Program Location: • Main Office: 7402 N 56th Street, Suite 400, Tampa, FL 33617 Salary: $37,000 - $44,000 per year (based on experience) Job Description: Overview: Tampa Bay Academy of Hope's Fostering Aspirations: Mentor Engagement (FAME) Program is seeking a dedicated and motivated Mentor Coordinator to oversee the mentorship program, with a focus on recruiting, supporting, and monitoring mentor-mentee matches. The Mentor Coordinator will play a pivotal role in creating and maintaining meaningful mentoring relationships within the program. Key Responsibilities: • Mentor Recruitment:, • Collaborate with partners and community organizations to promote mentor volunteerism., • Develop and implement mentor recruitment strategies to attract a diverse group of qualified mentors., • Conduct mentor orientation and training sessions., • Match Relationship Monitoring:, • Maintain regular contact with mentors and mentees to monitor the progress and quality of match relationships., • Provide guidance, support, and resources to mentors and mentees as needed to enhance the mentoring experience., • Address any concerns or challenges within mentor-mentee matches promptly and effectively., • Community Engagement:, • Identify and create opportunities for mentoring activities in the community that align with the goals of the FAME Program., • Collaborate with local organizations, schools, and community leaders to expand the reach and impact of the program., • Activity Calendar Management:, • Develop and maintain a weekly calendar of mentoring activities that are easily accessible to match participants., • Ensure that the calendar offers a variety of options to accommodate diverse interests and schedules., • Documentation and Reporting:, • Maintain accurate records of mentor and mentee profiles, match progress, and activity participation., • Bachelor's degree in a related field (preferred but not required)., • Previous experience in mentorship programs or volunteer coordination., • Strong interpersonal and communication skills., • Ability to build rapport with mentors, mentees, and community partners., • Organizational skills and attention to detail., • Problem-solving and conflict resolution skills., • Proficiency in basic computer applications., • Full-time position based in the main office at 7402 N 56th Street, Suite 400, Tampa, FL 33617., • Collaboration with another Mentor Coordinator based at 711 N Kentucky Avenue, Lakeland, FL 33801., • Mileage compensation provided as needed., • Some evening and weekend hours may be required to accommodate mentor-mentee schedules. Application Instructions: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position.

Job Description BSA designs facilities that support, enhance and inspire healing, learning and discovery. Facilities that are LifeStructures. Our integrated disciplinary efforts with visionary healthcare, higher education and research clients achieve measurable outcomes through metrics-driven design solutions. Together, we create inspired solutions that improve lives. We are searching for an upcoming Electrical Engineering graduate to join our Tampa studio! What You'll Do: • Assists Engineers with the design and documentation of complex projects, • Prepares and develops high-quality project documents, • Participates in various design and construction phases of projects, • Attends client, consultant, and design committee meetings as needed, • Collaborates and communicates effectively with project team members, • Contributes to project debriefs and lessons-learned sessions, • Manages time effectively to meet deadlines and project budgets, • Educational Background: Bachelor's degree from an ABET accredited program in Electrical or Architectural Engineering At BSA, we empower our team members to make a meaningful impact. As a 100% employee-owned firm, you'll have a direct financial stake in our growth and success while benefiting from a collaborative and innovative environment. Join us and be part of a team dedicated to creating spaces that support healing, learning, and discovery. Exceptional Benefits: We offer a comprehensive benefits package including: • Medical, dental, and vision coverage, • Flexible Time Off (FTO), • Parental leave, • Hybrid work schedule, • Paid volunteer time and a giving back program, • Employer-matched retirement funds and Employee Stock Ownership Plan (ESOP) Our core values define us: • Partners: Our employee-owners value team success as well as individual success., • Purposeful: Our experts are solution oriented, creating inspired solutions in healing, learning, and discovery environments., • Learners: We are constantly striving for expertise and sharing knowledge., • Owners: We are committed to a culture of empowerment; thinking and acting like employee-owners to ensure the success of our clients and our business. BSA is an Equal Opportunity Employer

Job DescriptionAre you a Registered Architect passionate about creating inspired solutions that improve lives? BSA, a 100% employee-owned firm, is looking for talented individuals like you to join our team. Contribute to transformative Higher Education and Science & Technology projects while playing a pivotal role in business development and fostering client relationships. What You'll Do: Project Collaboration and Design Leadership • Partner with Senior Architects and a team of experts to drive the architectural design and planning process., • Engage clients throughout all project phases using innovative processes and tools., • Lead the creation of design presentations, process documentation, and working drawings., • Oversee project scope, budget, and schedule across all phases., • Enhance design processes and ensure accurate coordination across disciplines., • Coordinate project delivery across design and construction phases., • Contribute to business development efforts, identifying new opportunities and nurturing client relationships., • Drive revenue growth through strategic project acquisition., • Pursue additional certifications to expand your expertise., • Stay updated on materials, products, and detailing through ongoing education., • Educational Background: Accredited Bachelor's or Master's Degree in Architecture., • Professional Licensure: Professional Licensure in Architecture, with an NCARB certificate preferred., • Experience: At least 10 years of relevant experience, with a strong focus in higher education and/or Discovery projects., • Software Skills: Proficiency in Revit, SketchUp, Bluebeam, InDesign, Adobe Illustrator, and Adobe Photoshop preferred., • Office Tools: Familiarity with Microsoft Office Suite; experience with Deltek VantagePoint is a plus. Why BSA? At BSA LifeStructures, we empower our team members to make a meaningful impact. As a 100% employee-owned firm, you'll have a direct financial stake in our growth and success while benefiting from a collaborative and innovative environment. Join us and be part of a team dedicated to creating spaces that support healing, learning, and discovery. Exceptional Benefits: We offer a comprehensive benefits package from day one, including: • Medical, dental, and vision coverage, • Flexible Time Off (FTO), • Parental leave, • Hybrid work schedule, • Paid volunteer time and a giving back Program Our core values define us: • Partners: Our employee-owners value team success as well as individual success., • Purposeful: Our experts are solution oriented, creating inspired solutions in healing, learning, and discovery environments., • Learners: We are constantly striving for expertise and sharing knowledge., • Owners: We are committed to a culture of empowerment; thinking and acting like employee-owners to ensure the success of our clients and our business., • Ideal Team Players: We are humble, hungry, and smart. If these values resonate with you, we encourage you to apply and take the next step in your architectural career with BSA! BSA is an Equal Opportunity Employer.

Job DescriptionSalary: Position Purpose A versatile position within a dynamic nonprofit that helps communities recover after disasters and gets children back in school. The position is full-time and is responsible for leading groups of skilled and unskilled volunteers in construction projects in disaster-impacted communities. Reporting Relationships • Reports to Project Manager, • Roles reporting to position None, • Approximate number of reports 0 Essential Functions • Lead teams of staff and volunteers in residential construction projects and offer skilled troubleshooting and technical advice on worksites., • Teach unskilled volunteers construction skills such as mold sanitation and interior rebuild., • Train unskilled volunteers how to safely use power tools (e.g., circular saw, impact driver, reciprocating saw, hammer drill, etc.) and ensure safety protocols are followed., • Ensure compliance with work scope and quality standards., • Communicate tasks and expectations clearly to team members, providing effective technical training and constructive feedback when necessary., • Maintain a clean, safe and organized work site., • Maintain records of work completed including tracking material usage, volunteer hours, and scopes performed., • Positively represent the organization on base, with homeowners and within the community, • Perform other duties as required Position Requirements • Education High school diploma or equivalent required, • Related Experience Previous experience with All Hands and Hearts preferred; experience working in a post-disaster environment preferred. 1+ years experience remodeling and rebuilding homes in the U.S., • Special Competencies/Certifications Must have a valid drivers license. Must have good written and oral communication skills. Confident in Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Needs to be well organized and able to prioritize and manage multiple concurrent tasks. Strong leadership skills with a proactive approach to identify and solve problems. Able to manage a large workload and perform in a fast paced environment. Working Conditions and Physical Demands • Constantly works in outdoor adverse weather conditions, • Frequently moves items weighing up to 40 lbs on work site or on base, • Frequently operates construction equipment (table saws, impact drivers, drills, and more), • Frequently operates computer, • Frequently ascends/descends ladders and scaffolding, • Must be able to remain in a stationary position, • Frequent travel, • Living in communal environment, • High stress situations Compensation & Benefits • Typical starting salary is $14 - $15 USD / hour, and up to $16 for highly qualified candidates who have previous experience in this role., • Room & board included, • Monthly R&R breaks, • Travel to and from program location, • Medical, vision, and dental insurance plans (US Employees), • Flex Spending Account (US Employees), • 401K with safe harbor match for U.S. staff (US Employees) Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.