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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. * Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. * Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. * Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. * Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. * Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management * Collaborates with specialists to evaluate and/or present solutions and related advice. * Follows defined training routines, effectively reports activity, and manages follow up and sustainment. * Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. * Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. * Advanced knowledge of life insurance products to include term, permanent, and health solutions. * Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. * Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. * Knowledgeable in the applications of Agile processes and procedures. * Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current / Active FINRA Series 7 * Current / Active Life/Health license * CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations * 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. * Previous leadership experience with strong feedback delivery skills * Proven track record of coaching others and driving successful behaviors. * Working experience with Life, Health and Annuity products and ability to articulate complex concepts. * Experience building relationships and working in a matrixed environment. * Strong facilitation skills and experience building presentations. * Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. * Contributes to the achievement of Life Co. member, product, and financial goals through teams’ performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. * Conducts data analysis to influence strategy to achieve business outcomes. * Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. * Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. * Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. * Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. * Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. * Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor’s degree) * May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. * RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. * 8 or more years of related experience in financial services operations to include process improvement and business analysis. * 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. * Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) * Current Life and Health (Group 1) license * MBA or master’s degree in a financial or business-related field * CERTIFIED FINANCIAL PLANNER™ (CFP®) designation * 10 or more years of Retirement Planning and/or Annuity experience. * 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. * 3 or more years of direct leadership experience over other managers (leader of leaders) * RICP (Retirement Income Certified Professional) Designation * Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the Future as a Principal Workforce Strategy Consultant! This pivotal role requires a strategic thinker who can analyze external trends, understand complex business strategies, and translate them into actionable workforce plans. You will indirectly lead a consulting team and drive workforce transformation in the financial services industry. You'll collaborate with key stakeholders to co-create innovative solutions that leverage AI and drive efficiency. If you're passionate about challenging the status quo, possess strong systems thinking skills, and excel at creating clarity from complexity, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the San Antonio, TX office. Relocation assistance is available for this position. The Work Ahead * Indirect team leadership: Lead and mentor a consulting team, leveraging subject matter experts to develop and deliver impactful workforce strategies. Ensure successful execution against agreed-upon plans and objectives. * Talent Strategy: Drive the co-creation of comprehensive talent strategies, including build/buy/borrow/bot models, workforce blueprints, and integrated annual delivery plans encompassing organizational, role, process, and skill development. * Strategic Workforce Planning: Spearhead the development and execution of long-term workforce strategies aligned with the business’ goals. * Trend Analysis & Insights: Analyze external trends, macroeconomic factors, and industry best practices to identify workforce opportunities and challenges. * Stakeholder Collaboration & Co-creation: Partner with business leaders, HR, Finance, Technology and Strategy teams to co-create workforce strategies and plans that address specific business needs. * Workforce Transformation: Define and deliver consulting activities (job analysis, role design, skills identification, etc.) tailored to the business line. Partner with Learning, Talent Acquisition, and Technology teams to develop learning journeys, hiring plans, and AI/automation solutions to optimize the workforce. * Solution Development & Implementation: Develop and implement innovative workforce solutions that improve organizational performance, enhance employee skill proficiency and performance, and drive business results. * AI & Technology Integration: Explore, evaluate, and integrate AI-powered tools and technologies to enhance workforce planning processes, improve efficiency, and drive scalability. * Change Management Leadership: Lead change management efforts to ensure successful adoption of new workforce strategies and processes, focusing on overcoming resistance and fostering buy-in. * Project Management: Manage complex projects from initiation to completion, ensuring on-time delivery and effective results. What you'll do: * Leads and mentors a consulting team, leveraging subject matter experts to develop and deliver impactful workforce strategies. Ensures successful execution against agreed-upon plans and objectives. * Act as a key strategic partner to HRBPs, providing expert guidance and support in developing and implementing workforce strategies that address specific business needs. * Drives the co-creation of comprehensive talent strategies, including build/buy/borrow/bot models, strategic workforce blueprints, and integrated annual delivery plans encompassing organizational, role, process, and skill development. * Spearheads the development and execution of long-term workforce strategies aligned with the business’ goals. * Analyzes external trends, macroeconomic factors, and industry best practices to identify workforce opportunities and challenges. * Partners with business leaders, HR, Finance, Technology and Strategy teams to co-create workforce strategies and plans that address specific business needs. * Defines and delivers consulting activities (job analysis, role design, skills identification, etc.) tailored to the business line. Partners with Learning, Talent Acquisition, and Technology teams to develop learning journeys, hiring plans, and AI/automation solutions to optimize the workforce. * Develops and implements innovative workforce solutions that improve organizational performance, enhance employee skill proficiency and performance, and drive business results. * Explores, evaluates, and integrates AI-powered tools and technologies to enhance strategic workforce planning processes, improve efficiency, and drive scalability. * Leads change management efforts to ensure successful adoption of new workforce strategies and processes, focusing on overcoming resistance and fostering buy-in. * Manages complex projects from initiation to completion, ensuring on-time delivery and effective results. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and What you have: * Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree * 10 or more years of progressive experience in consulting, with a proven track record of developing and implementing successful workforce strategies, organizational designs, and/or human capital management initiatives, preferably within Fortune 500 financial services organizations * Deep subject matter expertise in organizational effectiveness, business process optimization, role design, skill identification, change leadership, organizational and systems design, cultural integration, and high-performance teams * Proven ability to translate business strategy into actionable workforce plans and deliverables within the financial services industry * Deep understanding of external trends, macroeconomic factors, and industry best practices related to the workforce, preferably in financial services * Strong analytical and problem-solving skills, with the ability to develop creative and innovative solutions that address the unique challenges of the business * Excellent communication, presentation, and interpersonal skills, with the ability to influence and persuade stakeholders at all levels * Strong quantitative aptitude and experience with data analysis, insights, and influencing * Comfortable challenging the status quo and driving transformation initiatives * Proven ability to think systemically and translate complexity into clarity * Experience leveraging AI tools to drive efficiency and scalability What sets you apart: * 15+ years of progressive experience in consulting, with a proven track record of developing and implementing successful workforce strategies, organizational designs, and/or human capital management initiatives, preferably within Fortune 500 financial services organizations * Experience with Design thinking and Agile ways of working Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist, you will within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. As an Analyst, you will be assigned cases involving error claims, requiring you to conduct in-depth investigations to ensure accuracy and resolve discrepancies. You will be responsible for researching claims, identifying fraudulent and non-fraudulent activities, determining liability, and executing corresponding financial adjustments. This job profile is designated as a Sensitive Position. Sensitive Positions are those positions in which individuals have the authority and ability to conduct in-scope activities (movement of USAA or Member funds) as defined within the Enterprise Sensitive Positions Mandatory Time-Away Compliance Policy. Employees in Sensitive Positions are required to fulfill a Mandatory Time-Away (MTA) requirement of 10 consecutive business days each calendar year. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: • Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance., • Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity., • Responsible for determining card holder liability based on results of a reasonable investigation., • Processes recovery attempts through chargebacks, representments and arbitrations., • Processes account credits/debits when necessary, in accordance with regulatory requirements., • Documents the results of a reasonable investigation within the appropriate case management system., • May contact members for additional information or when requested to assist with completing a reasonable investigation., • May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes., • High School Diploma or General Equivalency Diploma required., • 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution., • 1 year of analytical problem-solving experience., • 1 year of Debit Card or Deposit Disputes/Claims experience OR current fellowship with Hiring our Heros at USAA, • Internal MSR/inbound call center, • DCOE experience, • Experience with UDAAP, • Experience with Regulation E USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. * Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. * Creates, maintains and ensures implementation of appropriate accounting policies and best practices. * Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. * Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. * Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. * Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. * Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). * Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. * 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. * Subject matter expert knowledge and application of accounting and/or financial services industry data sources * Expert knowledge and application of GAAP and STAT or regulatory accounting practices. * Demonstrated ability to partner and communicate effectively with internal and external team members. * Expert on financial or accounting data analysis techniques and statistical methodologies. * Expert on relevant technical accounting and reporting disciplines. * Experience identifying and documenting accounting/financial processes. * Experience leading direct or cross-matrixed team members. What sets you apart: * P&C Reinsurance accounting background. * Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner- WA/NV claims, you will be responsible to adjust complex auto bodily injury claims, UM/UIM, and small business claims primarily servicing Washington and Nevada claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. • Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims., • Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes., • Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates., • Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation., • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution., • Serves as a resource for team members on complex claims., • Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication., • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 4 years auto claims and injury adjusting experience., • Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations., • Advanced negotiation, investigation, communication, and conflict resolution skills., • Demonstrated strong time-management and decision-making skills., • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills., • Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims., • Ability to exercise sound financial judgment and discretion in handling insurance claims., • Advanced knowledge of coverage evaluation, loss assessment, and loss reserving., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality), • 1 year experience handling UMBI/UIM injury claims, • College Degree (Bachelor’s or higher)., • Experience with BI claims in Washington and Nevada preferred Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our San Antonio office, located at 10750 McDermott Freeway, San Antonio, Texas, 78288, for future bank customer service and sales opportunities in 2026. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: * Handle inbound member calls in a fast-paced contact center environment * Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products * Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition * Advise and educate members on available USAA digital tools and resources to improve the user experience * Provide outstanding member service by demonstrating empathy, active listening, and professionalism * Apply strong time and call management skills in assisting members with banking needs * Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: * High School Diploma OR GED * Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products * Ability to prioritize and multi-task while navigating through multiple business applications * Strong interpersonal and communication skills * Successful completion of a job-related assessment is required What sets you apart: * US military experience through military service or a military spouse/domestic partner * 1 year of customer contact experience in a needs-based sales environment * Prior experience in a fast-paced contact center environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Capital Markets Analyst, you will perform moderately complex to complex work assignments and problem resolution to optimize utilization of USAA's capital and liquidity by managing access to the external capital markets and leading efficient execution of capital market transactions and relationships for all USAA entities including the areas of capital markets reinsurance, asset securitization, debt issuance, committed credit facility and bank relationship management. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. • Leads the entire transaction process including offering documents, underwriting decisions, selecting and pricing assets for securitization, assess risk and model securitization cash flows, managing approvals, relations with internal and external stakeholders, due diligence responses, and more., • Negotiates price, terms and conditions of transactions and oversees document, memorandum, and statement preparation., • Leads debt ratings process and potential risk evaluation process., • Identifies and recommends appropriate risk mitigation efforts., • May act as a primary point of contact for a specific capital transaction type or line of business (auto loan securitization, credit card securitization, catastrophe reinsurance, debt issuance, credit facility and bank relationship management, or rating agency relationship management) and as secondary point of contact for at least one other area., • Resolves issues and navigates obstacles to deliver work product., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of capital markets experience or CFA and 2 years of capital markets experience., • Proficient knowledge of data analysis tools and techniques to include relevant job-related technical knowledge., • Proficient knowledge and use of Microsoft Office applications. What sets you apart: • Familiarity with Property & Casualty (P&C) Insurance, Life Insurance, and Banking and how to translate key rating agency requirements and concepts to those businesses, • Understand trends with the rating agencies and the industry and applies knowledge of USAA business strategy and results, • Excellent written and verbal communication skills, • Ability to multi task and work in a fast paced environment with excellent troubleshooting, problem solving, time management, and organizational skills, • Direct relationship management experience with numerous counterparties, • Ability to think strategically Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Contact Center Enablement, you will be accountable for leading strategic functions that support frontline service delivery, including workforce management, quality assurance, training, compensation, compliance, and tool optimization for Member Service Representatives (MSRs). Ensures operational efficiency, service consistency, and a member-first culture. Collaborates with cross-functional leaders to align enablement initiatives with organizational goals, regulatory standards, and member experience expectations, driving continuous improvement and measurable outcome. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. What you'll do: * Leads and optimizes workforce management strategies across all contact centers, encompassing staffing models, scheduling, and capacity planning to ensure efficient operations, optimal resource utilization, and alignment with forecasted demand. * Develops manages and continuously improves Quality Assurance (QA) frameworks to monitor service interactions, assess standards adherence, integrate performance feedback and service quality data, and identify opportunities for performance improvement in partnership with various stakeholders. * Accountable for managing MSR licensing and credentialing processes to ensure compliance with regulatory and internal standards. * Leads the development and continuous improvement of MSR tools, scripts, and resources to support consistent and effective new member interactions. * Responsible for creating, implementing and continuously improving comprehensive training and coaching programs for MSRs, ensuring alignment with servicing strategy and member experience goals. * Tracks and analyzes core performance indicators (e.g., staffing utilization, forecast accuracy, handle time) to inform strategic planning and operational decisions. * Serves as a strategic partner to various executive stakeholders ensuring consistency, scalability, alignment with deepening and servicing goals and enablement initiatives across all relevant organizations. * Partners with HR stakeholders including the CHRO to develop and implement comprehensive compensation models and incentive programs that drive frontline MSR engagement and performance. * Responsible for promoting a member-first mindset across all enablement activities, modeling adaptability and a disciplined focus on outcomes that enhance member satisfaction and experience. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 10 years of progressive experience in contact center operations, management, and enablement. * 6 years of people leadership experience in building, managing and/or developing high-performing teams. * Demonstrated expertise in workforce management principles and practices, including forecasting, scheduling, capacity planning, and real-time management. * Proven expertise in workforce management, including staffing models, scheduling, and capacity planning. * Demonstrated success in quality assurance program development and performance improvement initiatives. * Experience designing and implementing training, coaching, and enablement programs for frontline teams. * Deep understanding of contact center technologies and tools, including CRM systems, call routing platforms, and performance monitoring software. * Track record of cross-functional collaboration with senior leaders to align operational strategies with organizational goals. What sets you apart: * Strong Workforce Management Experience * Quality Assurance Experience * Skillfully have built Teams within large contact center * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $169,880-$305,780. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for auto, property or other claims teams to deliver operational business results at scale. Responsible for member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk and compliance across multiple MSTs. Executes and influences claim’s strategies and plans. Leads diverse groups of virtual and office based teams across multiple geographic locations. Responsible for identifying and advancing broad process improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO or Chesapeake, VA. • Influences, drives and supports operations strategy, plan, goals and objectives in support of Claims Strategy., • Accountable for supporting claims servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness, • Provides directional guidance and workload prioritization duties in support of operations for the functional area assigned., • Establishes and maintains operational controls around member contact and non-member contact staffing requirements within assigned process., • Provides guidance on technical matters and extends settlement authority within their process (or as delegated)., • Monitors the utilization, quality and costs of independent appraiser, adjusters, alliance partners and others in accordance with established quality, service and budgetary guidance., • Effectively leverages internal partnership to achieve shared accountabilities., • Responsible for leadership, communication, employee engagement and coordination of business and Enterprise initiatives., • Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results., • Hires, develops, and coaches claims leaders for results delivery., • Creates conditions for success removes obstacles, leads and champions change., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive customer service, operational, military or leadership experience to include minimum of 6 years demonstrated P&C proficiency and experience., • 4 years of people leadership experience in building, managing and/or developing high-performing teams., • Demonstrated ability to lead through change, drive business results and create a culture of accountability., • Proven leadership and ability to influence at all levels of management., • Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency., • Strong knowledge and applied compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling., • Business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and front-line communications leading to operational excellence., • 5 years Injury Claims adjudication experience, • Minimum of 5 years of Operational experience leading teams who handle Injury and Casualty claims., • Bodily Injury management experience overseeing a distributed office and/or remote workforce., • Business analytics experience and/or experience working with data and metrics to manage the work and drive results., • Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required., • Executive-level business acumen in the areas of business operations, industry practices and emerging trends required. The salary range for this position is: $169,880 - $305,780. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Provides executive leadership and oversight for the development, operation, and handling of all aspects related to the Auto Physical Damage process. Responsible for member service, accuracy of indemnity, expense management, employee engagement, quality, operational risk, and compliance and delivering business results. Accountable for developing Auto Physical Damage strategies supporting enterprise objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance, and regulatory adherence. Works with Government and Industry Relations on matters that impact the membership and assist in shaping proposed or alternative language. Serves as a subject matter expert for Product/State Management as well as identify trends. Leads virtual and office- based leaders across multiple geographic locations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. • Develops the Auto Physical Damage Strategy, in collaboration with operational leaders, to drive physical damage Member Satisfaction (MSAT), Quality and Efficiency., • Provides oversight of Auto Physical damage investigations, evaluations, settlements, and operations for auto claims and directs the development and implementation of functional policies, procedures, and guidelines., • Demonstrates executive level thought leadership, strategy development, and financial and operational planning and influences and executes operations strategy, plan, goals, and objectives in support of Claims strategy., • Provides guidance on technical matters and extends settlement authority within their process (or as delegated)., • Collaborates with other claims process and operational leaders to provide capacity support for CAT, Non-CAT, and enterprise-sponsored events., • Responsible for leadership, communication, employee engagement and coordination of business and enterprise initiatives., • Acts as a strategic liaison between USAA and external partners to promote USAA’s position in the industry., • Monitors the utilization and quality of the auto physical damage 3rd party supply chain in accordance with established quality, service, and budgetary guidance., • Oversees regional claims field response to ensure quality/consistency to the level necessary to deliver the USAA Mission to the membership in this time of need., • Keeps abreast of legislative changes and advises and consults Claims Leadership and other internal partners on matters pertaining to Auto Physical damage., • Works with internal partners to establish appropriate controls within operational area., • Complies with our claims and enterprise escalation process for first & third party and department of insurance service opportunities., • Oversees disposition of CEO/Board level service escalations for Auto Physical Damage., • Builds, develops, and leads a team of individual contributors and managers through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive Physical Damage/Auto Claims related experience to include developing strategies, managing major initiatives, and successfully delivering results within a complex matrix environment., • 6 years of people leadership experience in building, managing and/or developing high-performing teams., • Comprehensive knowledge of automobile repair techniques, the principles of property and casualty insurance, coverage interpretations, adjustments procedures and the law that governs contracts, torts, insurance, and the rules of civil procedure., • Extensive knowledge and understanding of property and casualty products and services, risk and regulatory compliance, and regulations and their impact., • Experience collaborating with key internal and external resources, business partners and stakeholders (including federal/state agencies and Industry Associations), influencing decisions and managing teams to achieve strategic goals., • Experience building and articulating a compelling vision and strategy, aligning to strategic outcomes and tactically leading teams though execution and completion, • Strategic problem solver with proven ability to lead change effectively, • Business analytics experience and/or experience working with data and analytics to measure and drive business results, • Heavy technical Auto Physical Damage knowledge and expertise including an Advanced degree or industry certification such as MBA or CPCU, • Leadership experience with a distributed office, diverse workforce, and/or remote employees, • Ability to deliver executive level reporting to senior leadership on auto physical damage and claims performance, financials, and strategic initiatives., • US military experience through military service or a military spouse/domestic partner The salary range for this position is: $169,880 - $305,780. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: • San Antonio, Texas, • Plano, Texas, • Phoenix, Arizona, • Tampa, Florida, • Charlotte, North Carolina, • Chesapeake, Virginia * Relocation assistance is only available to San Antonio for this position * What you will do: * Provides executive leadership for the development and execution of USAA’s financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. * Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. * Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. * Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency’s operational goals and USAA priorities. * Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Facilitates the development and execution of the vision, and strategy for the line of business or staff agency’s financials for effective operational planning and forecasting, while operating within risk appetite parameters. * Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. * Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. * Implements control procedures and monitors financial accounting activities—such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable—ensuring compliance with internal policies and external standards. * Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. * Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. * Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. * Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. * Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. * Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. * Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. * Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. * Conducts ongoing financial analysis to identify emerging trends—such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. * Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. * Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: * Bachelor’s degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: * 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. * 8+ years of people leadership experience in building, leading and/or developing high performing teams. * Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. * Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. * Strong background in providing sound strategic decisioning applying financial analysis and data. * Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. * Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: * 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) * State level financial management * P&C capital management experience * Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 – $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist, you will within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. As an Analyst, you will be assigned cases involving error claims, requiring you to conduct in-depth investigations to ensure accuracy and resolve discrepancies. You will be responsible for researching claims, identifying fraudulent and non-fraudulent activities, determining liability, and executing corresponding financial adjustments. This job profile is designated as a Sensitive Position. Sensitive Positions are those positions in which individuals have the authority and ability to conduct in-scope activities (movement of USAA or Member funds) as defined within the Enterprise Sensitive Positions Mandatory Time-Away Compliance Policy. Employees in Sensitive Positions are required to fulfill a Mandatory Time-Away (MTA) requirement of 10 consecutive business days each calendar year. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: • Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance., • Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity., • Responsible for determining card holder liability based on results of a reasonable investigation., • Processes recovery attempts through chargebacks, representments and arbitrations., • Processes account credits/debits when necessary, in accordance with regulatory requirements., • Documents the results of a reasonable investigation within the appropriate case management system., • May contact members for additional information or when requested to assist with completing a reasonable investigation., • May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes., • High School Diploma or General Equivalency Diploma required., • 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution., • 1 year of analytical problem-solving experience., • 1 year of Debit Card or Deposit Disputes/Claims experience OR current fellowship with Hiring our Heros at USAA, • Internal MSR/inbound call center, • DCOE experience, • Experience with UDAAP, • Experience with Regulation E USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will work within defined guidelines and framework, responsible to adjust attorney-involved, moderately complex bodily injury claims, and UM claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Adjusts attorney-involved and non-represented soft tissue and moderately complex bodily injury claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims., • Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes., • Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates., • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation., • Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution., • Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication., • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 2 years of auto claims adjusting experience., • 1 year of injury adjusting experience., • Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations., • Proficient negotiation, investigation, communication, and conflict resolution skills., • Demonstrated time-management and decision-making skills., • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills., • Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims., • Ability to exercise sound financial judgment and discretion in handling insurance claims., • Proficient knowledge of coverage evaluation, loss assessment, and loss reserving., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • 4 or more years auto liability/casualty adjusting experience., • 1 year or more experience in Uninsured motorist (UM) claims, • Ongoing professional development with a focus on Insurance, • Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members’ life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime and CAT pay available. This is a field-based role in the San Antonio, TX area. Candidates who are willing and able to work in the this area are encouraged to apply. What you'll do: * Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. * Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. * Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. * Adjusts complex claims with attorney involvement. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * May require travel to resolve claims, attend training, and conduct in-person inspections. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. * Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. * Proficient knowledge of residential construction. * Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Successful completion of a job-related assessment may be required. What sets you apart: * Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) * Experience adjusting large loss complex property claims caused by catastrophic events * Residential property adjusting experience handling DWG, APS and ALE adjustments * Estimate writing skills using Xactimate, ClaimX or virtual estimating * Xactimate level 1 and/or level 2 certification * Insurance Industry designations such as AINS, CPCU, AIC, SCLA * Currently hold an active P&C Adjuster license * Prior experience working directly for a standard insurance carrier * Available to work extended hours to support CAT claims * Currently reside in the San Antonio, TX area * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920 - $125,850. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators. This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is available for this position. What you'll do: * Contribute to continuous monitoring, advisory activities, special reviews, and investigations. * Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards. * Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up. * Support quality of audit reviews and propose updates to the universe risk assessment based on audit results. * Build client relationships to drive strategic objectives. * Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders. * Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations. * Provide input into the internal audit universe and risk profiles, updating risk assessment information. * Participate in the development and execution of the annual audit plan, assessing and covering risks. What you have: * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. What sets you apart: * ACAS or FCAS designation. * Proven background in P&C model frameworks, ranging from pricing, reserving, and catastrophe modeling to enterprise risk, across development, validation, or oversight risk. * Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum. * Deep knowledge and experience with SR 11-7 and/or ASOP 56. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: * Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. * Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Serves as a resource for team members on complex claims. * Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 4 years auto claims and injury adjusting experience. * Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Advanced negotiation, investigation, communication, and conflict resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) * Experience handling UM/UIM injury claims * College Degree (Bachelor’s or higher). * Insurance Designation. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our dynamic Reinsurance Operations team in the Life Actuarial department as a Reinsurance Analyst I! This is an exciting opportunity to play a vital role in supporting reinsurance processes, from claims processing and treaty administration to financial reporting and audit support. You'll be responsible for managing reinsurance risk, ensuring regulatory compliance, and collaborating with business partners to drive effective decision-making. Strong critical thinking skills and excellent time management are essential as you navigate complex issues, interpret treaties, and deliver timely, accurate results. As a Reinsurance Analyst I, you will have the chance to lead special projects, identify process improvements, and contribute to a strong risk management framework. Plus, get ready to be part of a major initiative in 2026 as we implement a brand-new reinsurance system, offering unparalleled opportunities for professional growth and development! If you're a highly motivated individual with a passion for reinsurance and a desire to make a real impact, we encourage you to apply. Additionally, you may support reinsurance processes through one or more of the following activities: processes death claims, administers reinsurance, account reconciliations, audit support and coordination, reporting and analysis. Responsible for managing reinsurance risk, audit support, financial analysis and/or insurance-related statistical reporting. In addition, this role participates in the orchestration of activities to develop and complete business deliverables including developing and documenting project business requirements and translating those requirements into functional system specifications. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Administer complex reinsurance, processes routine claims, validates data, files, systems, identifies discrepancies and related audit support., • Resolve complex issues and navigates obstacles to deliver work product., • Prepare complex reinsurance financial, management and regulatory reports, and reviews the work of less experienced team members., • Interpret and validates applicability of reinsurance treaties and identifies and gathers final bid information to update system., • Administer retention to ensure compliance with regulatory requirements, company limits, and reinsurance treaty specifications., • Exhibit an understanding of key regulations impacting the reinsurance process to ensure compliance with government regulations and reinsurance treaties., • Lead special projects related to reinsurance administration systems, legal contracts/treaties, new product launches and other initiatives., • May participate in the Request For Proposal (RFP) process., • Collaborate and maintains strong relationships with business partners and may perform in an advisory capacity to operational business leaders., • Acquire and applies advanced knowledge of the business to resolve issues and provide informed, proactive reporting and analysis to enable effective decision making., • Ensure reinsurer and compliance audit requests are completed and oversees coordination of responses to internal and external audit, and reinsurance business partners., • Develop and maintain processes, procedures and tools., • Participate in risk management testing, helps to identify business risk, and may offer solutions to mitigate risk., • Perform reinsurance transactions, analysis, reconciliations and research with knowledge of GAAP/ STAT accounting and other regulatory requirements., • Understand key regulatory implications that impact Reinsurance and resolves escalated accounting issues of a unique nature., • Identify opportunities for process improvements that further departmental goals and objectives., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 or more years of experience as an analyst or other relevant work experience. What sets you apart: • Bachelor’s or Master’s degree in Actuarial Science, Statistics, Finance, Mathematics, Economics, Computer Science, Science or Accounting, • Experience working in Actuarial Science, Statistics, Finance, Mathematics, Economics, Computer Science, Science or Accounting disciplines (2 years), • Experience with Life Insurance and/or Annuity products including reinsurance, underwriting, policy or claims administration (2 years), • Experience working with Oracle systems and/or XML programming language (2 years), • Experience with Project Management (2 years), • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Regulatory Reporting Senior, you will serve as a key contributor in the preparation, review, and analysis of reports compiled for regulatory agencies to include the FR Y-9C, FR Y-9LP, FR Y-11, FR 2314, and FFIEC 009/009a. You will be responsible for preparing highly technical components of the reports and/or schedules and conducting detailed reviews of reports and/or schedules prepared by other members of the team. You will also develop and maintain procedure documentation, assist in projects to automate and increase efficiencies, and support data and control testing. As a member of the Holding Company & Subsidiary Regulatory Reporting team within the Chief Accounting Office (CAO), you will support the research, implementation, and documentation of change initiatives resulting from updates to accounting requirements, regulatory requirements, product offerings, systems, and organizational structure. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC. Relocation assistance is not available. What you'll do: * Prepare and review regulatory reports and underlying work-papers and calculations for accuracy and completeness, while assisting with proper interpretation of reporting requirements * Research and consult on complex reporting issues and respond to requests for reports and analytics * Plan and manage workflow of financial and regulatory reporting requests and requirement updates * Interact regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: * Bachelor’s degree required; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree * 6 years’ experience preparing and delivering financial statements and regulatory reports in the financial services industry, a Bank Holding Company, or similar * Expert knowledge of applicable Microsoft Office applications including Excel * 4 years’ experience conducting research and preparing business and operational financial analysis * Strong knowledge of Generally Accepted Accounting Principles (GAAP) What sets you apart: * Certified Public Accountant (CPA) * Strong working knowledge of regulatory reporting rules and regulations and use of regulatory reporting platforms i.e. Axiom, etc * Utilization of financial management tools i.e. Oracle Cloud General Ledger (GL), etc * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators. This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is available for this position. What you'll do: * Contribute to continuous monitoring, advisory activities, special reviews, and investigations. * Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards. * Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up. * Support quality of audit reviews and propose updates to the universe risk assessment based on audit results. * Build client relationships to drive strategic objectives. * Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders. * Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations. * Provide input into the internal audit universe and risk profiles, updating risk assessment information. * Participate in the development and execution of the annual audit plan, assessing and covering risks. What you have: * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. What sets you apart: * AI/ML Knowledge: Comprehensive understanding of AI/ML concepts, lifecycle stages, data sourcing, model types, tools, applications, and model risk management principles. * AI Risk Management Expertise: Proficient in identifying, assessing, and mitigating risks associated with AI systems (e.g., safety, data integrity, privacy, security, biases). * Model Risk & Control: Deep knowledge of model risk frameworks and control testing methodologies. * Regulatory & Governance Expertise: Familiarity with AI-related regulatory guidance (e.g., SR 11-7, OCC 2011-12) and emerging governance principles (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act). * AI Explainability & Transparency: Ability to evaluate interpretability techniques for regulatory and business transparency. * Emerging Technology Awareness: Awareness of generative AI, LLMs, and automated decisioning frameworks to assess evolving risks and adapt audit techniques. Compensation range: The salary range for this position is: $143,320 - $273,930 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Principal Data Scientist, you will leverage technical expertise and industry experience to influence the application, scalability, and enablement of artificial intelligence/machine learning (AI/ML) across USAA’s enterprise, including key bank operations such as call center optimization, complaints program analytics, and digital servicing enhancements. This includes driving intelligent automation and personalization through next best action recommendations and predictive servicing strategies. You will identify novel opportunities for advanced analytics solutions, effectively communicate with business leaders, product teams, and other key stakeholders, and guide end-to-end solution development, IT implementation, and business adoption. You will provide strategic guidance to executive leadership by seeking, vetting, proposing, and enabling “best in class” tools and technologies. Additionally, you will collaborate with IT Architecture and leadership to ensure data and analytics tools align with USAA’s strategic vision and operational priorities. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is available for this position. • Identifies, researches, and defines large-scale, cross-functional AI/ML use cases in collaboration with business leaders, executive peers, and strategic partners. Guides end-to-end efforts to develop scalable, efficient, highly-performant, automated AI/ML solutions., • Applies deep expertise to amplify the impact of modeling techniques on emerging business initiatives. Collaborates with IT architects to design, implement, monitor, and scale cutting-edge AI/ML solutions that translate prototypes into novel products, services, and features., • Ensures that AI/ML solutions are built using industry best practices, and sound methodology. Works with model risk partners to promote a culture of regulatory compliance., • Designs large, complex information assets that enable applied analytics. Collaborates with engineering, data, and information architects to establish and maintain well-governed, documented, and controlled datasets from internal and external, structured, and unstructured sources., • Seeks opportunities to simplify, modernize, and standardize the model development lifecycle. Provides expert technical advice and guidance by vetting vendor acquisitions., • Actively raises the bar on talent and recruitment by leading or participating in communities of practice, talent development initiatives, and technical interview panels., • Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data literacy and informs business priorities., • Provides technical oversight for building and maintaining a robust library of reusable, production-quality algorithms and supporting code., • Develops and maintains academic and industry relationships for research purposes. Represents USAA in key internal/external technology and advanced analytics conferences., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline., • 10 years of progressive experience in predictive analytics or data analysis, to include 6 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models., • 6 years of experience in one or more dynamic scripted language (such as Python, R, etc.) with a focus on writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency)., • Subject matter expert in the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic models, discriminant analysis, support vector machines, decision trees, forest models, etc., • Subject matter expert in the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc., • Deep hands-on experience building, deploying, and managing the performance of advanced analytics solutions. Proven track record of providing cutting-edge solutions that drive business adoption and value., • Extensive project management experience and can anticipate and appropriately manage project milestones, risks, and impediments. Demonstrated history of appropriately communicating and escalating potential impediments and limitations to leadership., • Demonstrated experience in guiding and mentoring junior technical staff in business interactions and model building., • Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams., • Demonstrated experience leading business or product/portfolio transformation through use of advanced analytics. What sets you apart: • Applied expertise in machine learning, NLP, and generative AI, with hands-on experience developing agent-based AI solutions tailored to banking operations such as call center automation, digital servicing, and complaints resolution., • Proven leadership in technology research, strategy, and enterprise-scale implementation, particularly in Generative AI initiatives that enhance customer engagement, streamline servicing workflows, and support regulatory compliance across functional areas., • Strong ability to translate business needs into technical solutions, driving innovation in customer experience, contact center performance, underwriting efficiency, and next best action recommendations through advanced AI applications and intelligent decisioning systems. Compensation range: The salary range for this position is: $217,520 - $415,760. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; or Tampa, FL. Relocation assistance is not available for this position. . What you'll do: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. * May act as an informal resource for team members with less experience. What you have: * High School or General Equivalency Diploma. * 1 year of injury adjusting experience. * 2 years of auto liability claims adjusting experience. * Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1yr Medical experience to include coding and billing or EMT. * Ongoing Professional Development with a focus on Insurance. * Bachelors degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. * Develops and monitors liquidity policies and comprehensive contingency funding plans. * Independently assesses and communicates complex regulatory capital and liquidity rules. * Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. * Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. * Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. * Advises key stakeholders on liquidity management issues according to industry best practices. * Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. * Key contributor to Treasury initiatives in enterprise stress test planning and execution. * Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. * Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. * Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. * Subject matter expert knowledge of Microsoft Office products including Excel. * Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. * Strong written and verbal communication skills, including the ability to create and present executive-level presentations. * Ability to effectively work with both internal and external partners. What sets you apart: * Experience in Liquidity Management within the financial services industry * Proven expertise in risk management, including risk metric development and monitoring * Excellent communication skills to present complex analysis to senior management and regulators * Experience working with Regulatory Bodies (OCC, FRB, TDI) * Chartered Financial Analyst (CFA) Designation * Master’s degree in business, Finance, Mathematics, or other related field Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Tx-Star Speech Language Services has been serving schools since 2010 and is currently partnered with over 40 school districts plus a multitude of educational institutions and regional cooperatives. Our staff are highly trained and experienced in educational environments, specifically special education roles. Tx-Star’s background of working with all disciplines within Special Education departments provides us unique insight into serving various districts and making strong matches between our contract service providers and the campuses and student populations they get to thrive in. Through our partnerships with a growing number of Texas schools, we are actively recruiting at the start of and all througheach school year! We are looking for Speech Language Pathologists (SLP’s) to join our growing team in San Antonio, TX. Our Speech Language Pathologists play a vital role in providing top-notch speech and language therapy services to students ranging from preschool through high school. The SLP will work collaboratively with a multidisciplinary team to support students' communication needs, thereby facilitating their full participation in educational programs. RESPONSIBILITIES: * Assessment and Evaluation: Conduct comprehensive evaluations to diagnose speech, language, communication, and swallowing disorders. Employ a variety of diagnostic tools and practices to accurately identify student needs. * Individualized Education Plan (IEP) Development: Develop, implement, and adjust IEPs or 504 Plans for students with speech and language impairments, ensuring that goals are specific, measurable, attainable, relevant, and time-bound. * Therapy and Intervention: Provide direct therapy in school settings, utilizing evidence-based practices to address speech, language, voice, fluency, and other related disorders. Engage students in activities and exercises designed to mitigate their impairments. * Collaboration and Consultation: Work closely with teachers, parents, and other professionals (e.g., occupational therapists, psychologists) to implement comprehensive support strategies for students. Provide guidance and training to school staff and families to support speech and language development. * Documentation and Compliance: Maintain accurate and confidential records of evaluations, therapy sessions, and progress reports. Ensure compliance with federal, state, and local regulations, as well as professional ethical standards. * Professional Development: Stay abreast of the latest research, tools, and techniques in the field of speech-language pathology. Participate in professional development opportunities and apply new knowledge to practice. * Monitor progress, evaluate outcomes, and adjust treatment plans as needed to support student growth and development. * Stay up-to-date with federal and state regulations regarding special education and assessment practices. * Communicate effectively with parents/guardians and team members to provide updates on student progress and collaborate on goals and strategies. * Maintain accurate and timely documentation of assessments, treatment plans, session notes, and progress reports. * Flexible Part-Time, Full-Time, On-site, and Hybrid opportunities available. * Caseload age range between Pre-K to 12th grade. REQUIREMENTS: * Master's Degree in Speech-Language Pathology or Communicative Disorders. * Valid Texas license in Speech-Language Pathology (CCC-SLP). * Certificate of Clinical Competence from the American Speech-Language-Hearing Association (ASHA). * CF’s are welcomed; Supervisor can be provided. * Previous experience working in a school setting or with pediatric populations is highly desirable. * Strong understanding of federal and state special education laws. * Experience working with individuals with diverse learning needs, including but not limited to autism spectrum disorder, developmental disabilities, and emotional/behavioral disorders. * Familiarity of Special Education principles and practices. * Excellent interpersonal communication and organizational skills. * Ability to work collaboratively with teachers, administrators, and other school staff as well parents of students. * Reliable transportation and willingness to travel to multiple school locations as needed. * Commitment to ongoing professional development and staying current with best practices in music therapy and special education. * Bilingual - Spanish language skills are highly valued. WHY JOIN THE STARS? * Bi-Weekly Pay Available * People First Culture * Flexible Schedules * Growing Opportunities * On-going Support * Competitive Compensation * Referral Bonus Program * Tx-Star Special Events * Volunteer Opportunities ABOUT US: We are therapists at our core, but so much more! We are a TEAM of passionate and caring Therapy and Education Professionals dedicated to serving students in the Great State of Texas. Since 2010, we have supported Texas schools by delivering critical talent to public, private, and charter schools so the critical developmental needs of Texas students are met. We are fair, and honest and believe in long-term, sustainable relationships that ultimately improve the quality of life of the students we serve. We are EXPERTS in Special Education Staffing. #ZR Company DescriptionWe are therapists at our core, but so much more! We are a TEAM of passionate and caring Therapy and Education Professionals dedicated to serving students in the Great State of Texas. Since 2010, we have supported Texas schools by delivering critical talent to public, private, and charter schools so the critical developmental needs of Texas students are met. We are fair, and honest and believe in long-term, sustainable relationships that ultimately improve the quality of life of the students we serve. We are your professionals for Speech Therapy in San Antonio.We are therapists at our core, but so much more! We are a TEAM of passionate and caring Therapy and Education Professionals dedicated to serving students in the Great State of Texas. Since 2010, we have supported Texas schools by delivering critical talent to public, private, and charter schools so the critical developmental needs of Texas students are met. We are fair, and honest and believe in long-term, sustainable relationships that ultimately improve the quality of life of the students we serve. We are your professionals for Speech Therapy in San Antonio.

Job Description TX-STAR Speech Language Services has been serving schools since 2010 and is currently partnered with over 40 school districts plus a multitude of agencies and regional cooperatives. Our staff are highly trained and experienced in educational environments, specifically special education roles. TX-STAR's background of working with all disciplines within Special Education departments provides us unique insight into serving various districts and making strong matches between our contract service providers and the campuses and student populations they get to thrive in. We are looking for Certified Special Education Teachers who will be supporting our growing team in San Antonio. As a contract Special Education Teacher, you will provide specialized instruction and support to students with diverse learning needs. We have some stellar schools in Texas that we are continuing and actively recruiting for at the start of and all through each school year! RESPONSIBILITIES: * Implement individualized education plans (IEPs) for students with diverse learning needs. * Design and adapt instructional materials and methods to address the unique learning goals and needs of each student, ensuring accessibility and inclusion. * Provide direct instruction to students with disabilities, utilizing various teaching techniques and strategies to promote academic, social, and emotional growth. * Assess and monitor student progress regularly, employing appropriate assessment tools and techniques, and making necessary adjustments to instruction. * Utilize assistive technologies and resources to enhance student engagement and facilitate learning. REQUIREMENTS: * Bachelor's degree in Special Education or a related field. * Master's degree is preferred. * Valid teaching certification in Special Education. * Excellent communication and interpersonal skills. * Ability to work collaboratively with teachers, administrators, and other school staff. WHY JOIN THE STARS? * Bi-Weekly Pay Available * People First Culture * Flexible Schedules * Growing Opportunities * On-going Support * Access to Medical Insurance * Access to Dental Insurance * Access to Vision Insurance * Competitive Compensation * Referral Bonus Program * Special Events * Volunteer Opportunities ABOUT US: We are therapists at our core, but so much more! We are a TEAM of passionate and caring Therapy and Education Professionals dedicated to serving students in the Great State of Texas. Since 2010, we have supported Texas schools by delivering critical talent to public, private, and charter schools so the critical developmental needs of Texas students are met. We are fair, and honest and believe in long-term, sustainable relationships that ultimately improve the quality of life of the students we serve. We are EXPERTS in Special Education Staffing. #ZR

Job DescriptionSalary: TBD Role and Responsibilities Divinity Family Services is committed to preserving family connections and promoting stability by licensing and supporting kinship homes for foster care through our Foster and Adoptive Home Development (FAD) program. Guided by Trust-Based Relational Intervention (TBRI) principles, we recognize the unique strengths and needs of kinship caregivers who step in to care for children within their extended families. Within the FAD department, the Kinship Family Engagement Specialist plays a central role in developing, verifying, monitoring, and supporting kinship families. This includes offering consistent, compassionate guidance and trauma-informed coaching to help caregivers build safe, connected, and regulated home environments that meet the emotional and behavioral needs of children who have experienced adversity. Our mission is to empower kinship families through relational support, trauma-informed training, and permanency-focused services that honor family integrity and healing. Duties • Actively assist in the recruitment of kinship families, with an emphasis on preserving family and cultural connections., • Communicate and collaborate with kinship families to collect and process all required documentation for licensure. Provide relational support to families as they navigate technical requirements, recognizing that kinship caregivers may need additional advocacy and coaching., • Walk alongside kinship families to maintain a strengths-based, culturally responsive approach while tracking their progress, determining eligibility, and ensuring applicants meet verification criteria., • Conduct walkthroughs of the home, checking for health and safety compliance (including fire and evacuation plans), while recognizing the uniqueness of kinship households and approaching variances through a trauma-informed and supportive lens., • Ensure homes meet Minimum Standards for Child Placing Agencies as well as SSCC and DFPS contractual requirements, while offering education, empowerment, and accommodations that promote permanency without unnecessary disruption., • Enter all required data into internal software systems and support families in uploading necessary documentation into their Parent Portal. Provide patient, hands-on assistance, especially for kinship families who may face digital literacy or resource barriers., • Collaborate regularly with DFPS kinship and legal units to request records, share updates, and advocate for timely licensing and support of kinship caregivers. Foster positive relationships with DFPS staff rooted in shared permanency goals., • Offer continued coaching, encouragement, and TBRI-informed strategies to kinship parents throughout and after the verification process. Recognizing kinship caregivers may experience unique stressors and deserve relational, flexible support., • Work closely with Quality Assurance and Case Management teams to ensure each homes file is complete and participate in collaborative discussions that focus on the kinship familys individual strengths and the child/childrens needs., • Conduct home study interviews that are individualized and culturally sensitive, evaluating home safety, relational dynamics, and potential risks. Engage all household members, children in care, and references in a way that builds trust and honors lived experiences., • Complete the Kinship Addendum or full home study with a narrative approach that reflects the familys values, trauma history, and readiness to support the child. Ensure each section tells the familys story in a dignified and strengths-focused manner., • Submit completed home studies and compliance files to the kinship auditing team for internal review. Incorporate feedback professionally and accurately, then submit it to the Kinship Support Supervisor for final approval and signature., • Proactively communicate any areas of concern to the Kinship Support Supervisor and appropriate external parties, ensuring child safety and placement stability are prioritized. Qualifications and Education Requirements The employee must meet the minimum age requirements for full-time work in accordance with Texas child labor law and the federal fair labor standards act. This job description will act as anacknowledgment that the employee does meet the minimum age requirements set by state and federal labor guidelines. • Bachelors Degree, • Home study writing experience preferred and knowledge of Minimum Standards state guidelines and state contracts, • Preferred work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Conditions of Employment Employees must maintain a valid Texas drivers license and motor vehicle insurance coverage as required by Texas law. In accordance with Texas law, Divinity Family Services (DFS) will conduct criminal background checks on all candidates and reserves the right to conduct random drug screenings during employment. Employees may be required to work weekends or evening hours as necessary to meet the needs of the organization. Employees are required to always keep a functioning cellular phone to ensure availability for on-call and after-hours duties. The physical demands of the position may require employees to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. On rare occasions, employees may be required to lift 30 pounds. In compliance with the Health Insurance Portability and Accountability Act (HIPAA), employees are required to adhere to all applicable federal and state laws, as well as DFSs policies and procedures, regarding the safeguarding of confidential healthcare information. In accordance with the Americans with Disabilities Act (ADA), Divinity Family Services (DFS) will make reasonable accommodations for qualified employees with disabilities, upon request, unless doing so would cause undue hardship to the organization. DFS is committed to diversity and inclusion, adhering to Equal Employment Opportunity (EEO) guidelines. The organization does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic, in compliance with federal, state, and local laws.

Job DescriptionAssociate Campus Pastor – Campus Operations Summary Under the direction of the Campus Pastor and Lead Community & Campus Operations Pastor, the Associate Campus Pastor of Campus Operations oversees operational excellence, logistics, First Impressions, and event execution for the campus. This position ensures that every service, event, and environment reflects Church Unlimited’s standard of excellence and supports the mission to take as many people to Heaven as we can before we die. Period. The role focuses on systems, structure, and readiness while collaborating closely with the Campus Pastor and Campus/Support Teams. Essential Job Functions: • Communicate the vision, mission, and values of Church Unlimited, • Lead, serve, ad support during weekend services and special events, • Assist in the overall strategic, management, development and growth of campus ministry, • Lead First Impressions, parking, and hospitality teams for weekend services., • Manage event logistics, facilities coordination, and campus preparedness., • Oversee safety, volunteer scheduling, and service flow readiness., • Coordinate supplies, setup, teardown, and operational needs for all events., • Ensure excellence in facility cleanliness, presentation, and environment., • Track and report operational metrics related to service readiness and volunteer deployment., • Collaborate with Ministry Support leadership for alignment of systems and goals., • Serve as a visible campus leader during weekend services and events., • Teach in small, medium and large group settings, • Support pastoral care needs of the campus., • Volunteer leaders for First Impressions, Hospitality, Parking, and Campus Operations., • Strong leadership, organizational, and problem-solving skills., • Experience in event management, operations, or hospitality., • Proven ability to coordinate multiple teams and projects simultaneously., • Excellent communication and interpersonal skills., • Ability to thrive in a fast-paced, multi-campus ministry environment. sS64cz1oWw

Job DescriptionAssociate Campus Pastor – Community Summary Under the direction of the Campus Pastor and Lead Community & Campus Operations Pastor, the Associate Campus Pastor of Community leads relational and discipleship systems for the campus, including LifeGroups, Growth Track, volunteer assimilation, and local missions. This position ensures that every person moves from first-time guest to fully engaged member through relational connection, spiritual growth, and leadership development. The role focuses on relationships, community, and discipleship while collaborating closely with the Campus Pastor and Campus/Support Teams. Essential Job Functions: • Communicate the vision, mission, and values of Church Unlimited, • Lead, serve, ad support during weekend services and special events, • Assist in the overall strategic, management, development and growth of campus ministry, • Identify, recruit and develop key ministry leaders in areas of oversight, • Lead the LifeGroups ministry by recruiting, training, and caring for LifeGroup leaders., • Oversee Growth Track and ensure a consistent assimilation process for all new attenders., • Champion volunteer onboarding, training, and placement across ministry areas., • Oversee local missions initiatives and partnerships at the campus., • Develop and maintain systems for spiritual growth, discipleship, and connection., • Track engagement metrics and provide regular reporting on participation and assimilation., • Collaborate with Ministry Support leadership for alignment of systems and goals., • Serve as a visible campus leader during weekend services and events., • Teach in small, medium and large group settings, • Support pastoral care needs of the campus., • Volunteer leaders for LifeGroups, Growth Track, and Local Missions., • Strong relational leadership and pastoral care abilities., • Experience leading LifeGroups, discipleship, or assimilation programs., • Knowledge of volunteer recruitment, onboarding, and retention strategies., • Excellent communication, follow-up, and organizational skills., • Ability to lead multiple teams and initiatives simultaneously. G6TIJJyJhk

Job Description Overview The primary role of the Dental Assistant is to support the success of the clinicians through effective delivery of the Perfect Patient Experience (PPE), thus creating a Patient for Life (PFL). Dental assistants perform a variety of patient care, office, and laboratory duties. Dental assistants prepare patients for oral examination and assist other dental professionals in providing treatment to the teeth, mouth, and gums. Dental assistants must work effectively with co-workers including Specialty dental assistants, patients, and the front office by sharing ideas in a constructive and positive manner. A successful dental assistant will execute active listening to objectively consider ideas and suggestions from others, keep commitments; keep others informed of work progress, and address problems constructively to identify practical business solutions. Specialty Dental Assistants If dental assistant is assigned within specialty areas including: Endodontics, Oral Surgery, Orthodontics, Periodontics or Pediatric, they will primarily be supporting clinicians within that specialty and may be required to have additional training. Responsibilities * Perform functions in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties. * Actively participate in the PPE by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns. * Escort patients to/from the front desk and introduce them to other team members as appropriate. * Communicate with the front and back office teams to ensure the Orthodontists schedule runs smoothly and efficiently. * Maintain a clean, sterile, and cheerful environment. * Sterilize and disinfect instruments and equipment; clean each operatory in accordance with the state applicable infection control guidelines. * Prepare patients for treatment and assist the dentist- thereby enabling them to provide efficient, quality dental treatment. * At the direction of the clinician, complete radiographs and intra-oral pictures of patients in an efficient and timely manner. * Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed to provide efficient patient care. * Keep the patients' mouths dry and clear by using suction or other devices. * Instruct patients on postoperative and general oral health care as directed by the clinician. * Record patient charting and all the clinician’s notes in the digital patient chart as directed by the clinician. * Support patient care by presenting treatment record, consents and health history to clinician prior to patient treatment. * Ensure equipment is maintained according to manufacturer’s guidelines. * Work closely with Lead Dental Assistant to ensure adequate clinical supplies are on hand. * Utilize technology by learning how to operate and give explanation/demonstration of how to operate to others. * Participate in daily morning huddles, monthly team meetings and any other meetings as required. * Models company culture, values, standards and best operational practices based on the “We Believes.” * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework. * Implements the Perfect Patient Experience process in efforts to gain Patients for Life. * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully. * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies. * Other duties and responsibilities as assigned. Qualifications * Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration. * Certificates/Licenses/Registrations: As mandated by applicable state. * Specialty Dental Assistants must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a background check and motor vehicle record check at the time of hire. * Specialty Dental Assistants are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices. * In lieu of a valid driver’s license and automobile insurance, Specialty Dental Assistant must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day. * Travel may be planned or unplanned and is subject to change without notice. Preferred * One-year certificate from an accredited college or technical school; or equivalent combination of education and experience. Knowledge/Skills/Abilities * Ability to respond to common inquiries from patients, staff, vendors, or other members of the business community. * Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. * Ability to interact with other Clinicians and Owner Doctors effectively * Ability to interpret and apply policies and procedures. * Ability to read, analyze, and interpret documents such as business periodicals, professional journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations. * Ability to communicate effectively and present information, both verbally and in writing, to patients and co-workers. * Ability to interpret a variety of instructions furnished in written, verbal, or diagram form. * Ability to maneuver through basic computer software. * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). * Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical). * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team. * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Ability to handle and maintain extreme confidentially Patient records. * Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance, • Paid time off, • Tuition Reimbursement, • 401K, • Paid time to volunteer in your local community Responsibilities PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Job Description Overview The primary role of the Dental Assistant is to support the success of the clinicians through effective delivery of the Perfect Patient Experience (PPE), thus creating a Patient for Life (PFL). Dental assistants perform a variety of patient care, office, and laboratory duties. Dental assistants prepare patients for oral examination and assist other dental professionals in providing treatment to the teeth, mouth, and gums. Dental assistants must work effectively with co-workers including Specialty dental assistants, patients, and the front office by sharing ideas in a constructive and positive manner. A successful dental assistant will execute active listening to objectively consider ideas and suggestions from others, keep commitments; keep others informed of work progress, and address problems constructively to identify practical business solutions. Specialty Dental Assistants If dental assistant is assigned within specialty areas including: Endodontics, Oral Surgery, Orthodontics, Periodontics or Pediatric, they will primarily be supporting clinicians within that specialty and may be required to have additional training. Responsibilities * Perform functions in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties. * Actively participate in the PPE by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns. * Escort patients to/from the front desk and introduce them to other team members as appropriate. * Communicate with the front and back office teams to ensure the Orthodontists schedule runs smoothly and efficiently. * Maintain a clean, sterile, and cheerful environment. * Sterilize and disinfect instruments and equipment; clean each operatory in accordance with the state applicable infection control guidelines. * Prepare patients for treatment and assist the dentist- thereby enabling them to provide efficient, quality dental treatment. * At the direction of the clinician, complete radiographs and intra-oral pictures of patients in an efficient and timely manner. * Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed to provide efficient patient care. * Keep the patients' mouths dry and clear by using suction or other devices. * Instruct patients on postoperative and general oral health care as directed by the clinician. * Record patient charting and all the clinician’s notes in the digital patient chart as directed by the clinician. * Support patient care by presenting treatment record, consents and health history to clinician prior to patient treatment. * Ensure equipment is maintained according to manufacturer’s guidelines. * Work closely with Lead Dental Assistant to ensure adequate clinical supplies are on hand. * Utilize technology by learning how to operate and give explanation/demonstration of how to operate to others. * Participate in daily morning huddles, monthly team meetings and any other meetings as required. * Models company culture, values, standards and best operational practices based on the “We Believes.” * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework. * Implements the Perfect Patient Experience process in efforts to gain Patients for Life. * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully. * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies. * Other duties and responsibilities as assigned. Qualifications * Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration. * Certificates/Licenses/Registrations: As mandated by applicable state. * Specialty Dental Assistants must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a background check and motor vehicle record check at the time of hire. * Specialty Dental Assistants are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices. * In lieu of a valid driver’s license and automobile insurance, Specialty Dental Assistant must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day. * Travel may be planned or unplanned and is subject to change without notice. Preferred * One-year certificate from an accredited college or technical school; or equivalent combination of education and experience. Knowledge/Skills/Abilities * Ability to respond to common inquiries from patients, staff, vendors, or other members of the business community. * Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. * Ability to interact with other Clinicians and Owner Doctors effectively * Ability to interpret and apply policies and procedures. * Ability to read, analyze, and interpret documents such as business periodicals, professional journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations. * Ability to communicate effectively and present information, both verbally and in writing, to patients and co-workers. * Ability to interpret a variety of instructions furnished in written, verbal, or diagram form. * Ability to maneuver through basic computer software. * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). * Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical). * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team. * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Ability to handle and maintain extreme confidentially Patient records. * Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance, • Paid time off, • Tuition Reimbursement, • 401K, • Paid time to volunteer in your local community Responsibilities PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Qualifications #indeed-regional

Job Description Overview The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities * Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework * Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient * Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs * Executes the HC Handoff in partnership with each clinician on every exam patient * Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget * Professionally overcome common patient objections to starting treatment * Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment * Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office * Active participant in daily morning huddles, monthly team meetings and any other meetings as required * Thorough understanding of business imperatives and how the role directly impacts metrics and results * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework * Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies * Other duties and responsibilities as assigned Qualifications * High School Diploma or general education degree (GED) * Travel might be required between offices Preferred * Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities * Knowledge of office practices, technology applications and patient insurances. * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team. * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Ability to handle and maintain extreme confidentially Patient records. * Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance, • Paid time off, • Tuition Reimbursement, • 401K, • Paid time to volunteer in your local community Responsibilities PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Job Description Are you a Veteran in the San Antonio area that has been struggling since leaving the Service? Are you looking for a way to develop a skill to help you in the civilian world? Do you have a passion to give back to the military community but don’t know how? Soldiers’ Angels could be the answer you have been looking for. If you are a veteran and need some guidance and support with finding your passion or finding meaningful employment this might be a great fit for you! 85% of interns who participate in this program will achieve their established goals! This is a full time opportunity that pays a stipend of $1500, monthly. POSITION SUMMARY The Adopt-A-Family (AAF) Veteran Intern is responsible for working with and supporting Team Angel volunteers and military and veteran families during the December holiday season to provide holiday support to deployed military families, families of Post-9/11 wounded, ill and injured heroes, and veterans in the VA HUD/VASH program. The goal of this position is to ensure the applicants are properly vetted and all approved families are provided holiday support as per the standard operating procedures (SOP). The overall responsibility of this intern position is to ensure that families are properly registered for the program and that they receive the support necessary, as outlined in the program SOP. RESPONSIBILITIES: · Responsible for the direct supervision of Team Angel volunteers and families who participate in the Adopt-A-Family program, including local volunteers assisting in outreach. · Conduct outreach for volunteer and family recruitment. · Supervise AAF volunteers assigned to work and support this program. · Ensure the proper level of oversight and support for all involved with the AAF Team. · Maintain and update Soldiers’ Angels database. · Assist and/or oversee families with registration as outlined in the program SOP. · Review and verify family profiles (to include but not limited to address, wish list, etc.) and required documentation for those registered for the AAF program. Following up if additional information is needed. · Assess the financial need of the families for the AAF program and educate families on other financial resources. · Assist and/or oversee adoption/placement of Team Angel volunteers and businesses with approved families. · Assist and/or oversee follow with Team Angel volunteers as well as with businesses to confirm that support was provided to adopted/assigned families as outlined in the program procedures. · Develop solid reporting guidelines for Team Angel volunteers as well as businesses so that support is reported accurately and timely. · Maintain open and on-going communication with Family Support Team Program Manager. · Maintain open and on-going communication with Team Angel volunteers, businesses and families involved with the AAF Team. · Work with the Family Support Teams Program Manager and HQ for in-kind donation forms when applicable. · Work with the Family Support Teams Program Manager, Veteran Support Program and HQ for donation records to be submitted to Veteran Health Care Systems when applicable. · Follow up with Angels to ensure all families adopted receive support. · Maintain Dropbox files for AAF Team. · Communicate and maintain Adopt-A-Family Facebook page. · Ensure that emails and phone messages are answered within 48 hours of receipt. QUALIFICATIONS: · Must be a veteran · Associates Degree in Human Services or similar field; or 3 years of experience/training in program management; or equivalent combination of education and experience, preferred but not required. · Volunteer management or appropriate related experience. · Highly organized. · Excellent written and oral communication skills. · Strong interpersonal skills and an ability to work with a diverse variety of individuals. · Experience with Windows-based volunteer software. · Intermediate to Advanced Microsoft Office Suite computer skills. · Demonstrate ability to use social media, Skype, Campaign Monitor and other forms of communication programs. · Strong leadership, strategic thinking and organizational skills. · Able to work 9am-5pm Monday-Friday · Successfully pass a background check. Company DescriptionSoldiers' Angels is a national nonprofit organization providing assistance to service members, wounded warriors, veterans and their families. The organization is nationally headquartered in San Antonio, Texas and is a rapidly growing organization. We are looking for a dynamic and passionate individual to join our team.Soldiers' Angels is a national nonprofit organization providing assistance to service members, wounded warriors, veterans and their families. The organization is nationally headquartered in San Antonio, Texas and is a rapidly growing organization. We are looking for a dynamic and passionate individual to join our team.

Job Description Why join ATCO: ATCO is committed to operational excellence and empowering our employees to do their best by supporting their health and drive to learn more. Besides competitive salaries, we offer the following • Health, Dental, and Vision benefits, • Company paid Life/AD&D /STD/LTD Plans, • 401(K) plan with Company match, • Employee Share Purchase Program (ESPP) with Company match ATCO STRUCTURES AND LOGISTICS (USA) INC. (“ASL-USA”) is seeking a Contract Administrator for our Office in San Antonio, Texas. The Contracts Administrator will coordinate the administration of sales contracts associated documentation from receipt of approved project paperwork through to completion and warranty/service administration. KEY ACCOUNTABILITIES/RESPONSIBILITIES • Prepare pre-bid documentation and facilitate bid-day operations., • Process contracts, amendments, addendums, and related change orders in accordance with company policies and procedures. Maintain accurate records of all contractual agreements., • Consistently coordinate and maintain communication with team members to ensure accurate contract information, and update files as necessary., • Review progress and schedules to ensure contractual commitments are maintained and clients are informed., • Maintain complete and timely dissemination of contract information to and from clients, including bonds and insurance documents., • Prepare, maintain, and process necessary project work and change orders., • Regularly review and understand contracts to ensure compliance with legal and business requirements; communicate necessary feedback to management., • Coordinate with internal teams and external partners to resolve contract-related issues., • Manage contract renewal process and maintain contract renewal database., • Distribute incoming contracts, subcontracts, modifications to internal managers and salesperson., • Review contract documentation for completeness and accuracy to ensure acceptable products are provided to our customers., • A Bachelor’s degree or Associates degree from accredited college/university in Business, Construction Science, or related discipline is preferred. Industry experience in lieu of a degree may be considered., • Two (2) years of experience as a Sales or Contracts administrator, preferably in a field services environment, logistics environment and/or the modular industry., • Ability to work in fast-paced team environment and flexibility to accommodate demanding projects schedules., • Proficiency in MS Office Suite; Knowledge of SharePoint, Salesforce and/or Oracle ERP systems desired., • Generally, the position is sedentary and will require the ability to sit for extended periods of time; use hands and fingers to type; provide verbal communication, • Ability to speak/hear and use specific vision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus, • Frequent ability to reach with arms, grasp with hands and arms, • This work environment involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises ATCO is an Equal Employment Opportunity ("EEO") Employer committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. ATCO is a drug-free workplace and participates in the E-Verify program as required by law

Job Description Experience The EMBREY Way by joining our dynamic Property Management team as a Leasing & Marketing Agent. As a Leasing and Marketing Agent, you will assist the Property Manager in operating our luxury property by leasing units and providing superior customer service experience to our current and future residents. Responsibilities • Work with the property staff to develop and implement sales and marketing strategies., • Increase property traffic levels, maintain established closing ratios, and work to achieve and exceed budgeted occupancy percentages., • Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys., • Prioritize resident satisfaction by providing excellent customer service with a proactive 5-star experience approach while building strong and vibrant senses of community with all residents through daily interactions, touchpoints, and resident events., • Build brand loyalty by ensuring that residents consistently receive a stellar experience. Qualifications • One year experience as a Leasing Consultant, • Experience utilizing Yardi and Microsoft Office Suite, • High school diploma or equivalent, preferred, • Valid Driver’s License Required Testing • Criminal Background Check, Non-DOT Testing, MVR Position Type • Hourly Rate - Non-Exempt, Based on Experience, • Full-time, • Competitive pay & benefits (including healthcare & 401k) Position Location • San Antonio, TX; Reporting: direct to Community Manager. Team EMBREY Join an industry-leading team where people are our most important investment and the reason for EMBREY’s continued success. As an EMBREY team member, you will be part of (or contribute to) a culture of excellence and collaboration where we design experiences and deliver results based on trust, empowerment, honesty, and accountability. At EMBREY, we offer competitive pay, career growth opportunities and comprehensive benefits including medical, dental and vision insurance; paid time off; volunteer hours; an immediately vested 401(k) plan with 100% company match up to 4%, and company-paid life and disability insurance. Who We Are: San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns and manages multifamily communities and commercial assets in select markets throughout the United States. In 2024, EMBREY celebrates its 50th year in business with 50,000 multifamily units and more than six million square feet of commercial property completed in its history. As a leading developer in the multifamily sector, the company has more than 6,000 units under construction or in development. Our Values: Do the Right Thing - Details Matter - Rise to the Challenge - Own it EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit, and business need.

Job Description The Case Manager I / Social Worker I / Family Advocate conducts direct service coordination for agency service recipients to ensure that needed supportive services and community resources are provided and accessed leading to an improved quality of life, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency. Essential Functions: 1. Ensures that clients have access, as needed, to all five pillars of the social determinants of health with a trauma informed lens through Agency services and/or community partners., 2. Provide essential services to individuals and families in crisis. Crisis intervention case management services will be provided based upon a crisis evaluation to provide intervention and stabilization services to ensure client stability and safety., 3. Conduct an initial eligibility screening with potential service recipients. Complete necessary intake and discharge paperwork and conduct review for appropriate utilization of services from admission through discharge., 4. Conduct a Needs assessment of each case within thirty (30) working days, or as mandated by contractual requirements after the initial screening, or as may be required by applicable contract requirements., 5. Develop an individualized service plan for each client within ten (10) working days of completing the assessment, or as mandated by specific contract. Collaborate with the client and with agency clinicians as needed in the development and execution of the plan of care and achievement of goals., 6. Re-evaluate the service recipient’s status a minimum of every thirty (30) days and respond to the changing needs and circumstances of persons receiving services. Update service plan as needed, with all follow up visits., 7. Maintain service recipient records and database for monthly, quarterly and annual statistical reports and document on progress notes and/or contract approved documents. Evaluate participant satisfaction and quality of care provided., 8. Coordinate the integration of case management/social services functions into the participants care, discharge, and home planning processes with other departments, external service organization, agencies and clinicians., 9. Provide case consultation to other direct service providers as appropriate., 10. Maintain service recipient and family member confidentiality in accordance with agency standards and coordinates the provision of social services to participants, families, and significant others to enable them to achieve maximum benefits from services., 11. Attend general staff meetings, peer consultations, multidisciplinary case conferences and trainings as required., 12. Maintain good relationships with stakeholders (including current and potential clients, community and co-workers), focusing on providing excellent and culturally sensitive customer service and presenting a positive image of the agency in all community and stakeholder interactions., 13. Maintain a working environment which encourages mutual respect, promotes respectful and congenial relationships between employees and is free from all forms of harassment., 14. Perform other duties as assigned, including presentations to community groups and organizations, in accordance with the agency’s “team” philosophy. Education/Training/Experience: 1. Bachelor’s degree in social work or a related behavioral science area of study; or five (5) years relevant experience., 2. At least one (1) year’s paid or volunteer experience in a social service program or human services setting., 3. Understands cultural differences and is sensitive to the implications of culture for service delivery., 4. Demonstrated knowledge of basic community resources and of making referrals and providing follow-up consultation.

Job DescriptionDescription: Mission Rock Residential is seeking an amazing Assistant Service Manager to help us keep our property running smoothly. Ideal candidates enjoy being outdoors, diagnosing problems and repairs and can assist in managing maintenance staff. Why work for Mission Rock? Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location: Meridian Apartments Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! • Career advancement and learning opportunities, • Bonus opportunity, • 13 paid holidays, including a Personal Wellness Day & Volunteer Day, • Generous vacation & sick time, • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*, • Housing discount opportunity, • 401(k) with company match, • Medical, Dental, and Vision insurance plans, • Employer-sponsored short-term & long-term disability plans, • Company-paid life insurance, • Health savings account with employer contribution, • Flexible spending account, • Voluntary benefits, • Diagnose problems and repairs related to HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, and pools, as necessary., • Schedule, monitor, and perform preventative maintenance., • Assist the Service Manager in directing and supervising maintenance staff., • High School diploma or equivalent, • Diagnose problems and repairs related to HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, and pools, as necessary., • Schedule, monitor, and perform preventative maintenance., • Assist the Service Manager in directing and supervising maintenance staff., • Purchase materials., • At least 3 years of previous experience in apartment maintenance or related experience., • Basic tools of the trade., • HVAC and CPO Certifications are preferred.

Job Description TX-STAR has immediate openings for Certified Occupational Therapist Assistants (COTA) in San Antonio/Austin and surrounding areas! We have some fantastic schools in Texas that we are continuing and actively recruiting for at the start of and all through each school year! Part-time and PRN available! Flexible schedule! Benefits available! Job Description: Our company is growing rapidly, and we are currently in need of Certified Occupational Therapist Assistants. The COTA will deliver services to K-12 students and younger children both in person and via teletherapy. Job Type: Part-time & PRN License/Certification: Licensed as an Occupational Therapist Assistant in the state of Texas Work Location: Multiple in and around San Antonio and Austin! Why Join the Stars? • Bi-Weekly Pay Available, • People First Culture, • Flexible Schedules, • Growing Opportunities, • On-going Support, • Access to Medical Insurance, • Access to Dental Insurance, • Access to Vision Insurance, • Competitive Compensation, • Referral Bonus Program, • Special Events, • Volunteer Opportunities

Job Description Description: Knight Office Solutions searching for a dedicated Controller to join our Finance team. If you love working with numbers, we have a great opportunity for you to enhance your skills and help drive our success. About Us Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for eleven years in a row. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: • Leadership that promotes a balanced life which prioritizes faith, family, health, and work., • A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do!, • A fast-paced growth industry focused on office technology., • Access to local leadership., • Medical., • Dental., • Vision., • Life Insurance., • Accidental death and disability insurance., • Short- and long-term disability insurance., • 401K (with company match!) Essential Duties and Responsibilities include the following. • Produce timely and accurate financial reports, including balance sheets, income statements, and cash flow statements in accordance with GAAP., • Guide the company's financial planning by developing budgets and financial forecasts, • Evaluate and maintain various incentive compensation plans throughout the organization., • Review contract profitability and make recommendations to improve profitability., • Implement and monitor internal controls to safeguard company assets., • Develop and maintain reporting structures to support industry specific financial reporting standards. Directly supervise 4 - 6 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements: To be successful in this role you will need: • A bachelor's degree from a four-year college or university; or two to five years of related experience and/or training; or equivalent combination of education and experience., • Leadership competencies to include informing, listening, planning, self-accountability, and confidentiality., • People development skills including employee recognition and the ability to manage recruiting and staffing needs., • The ability to embrace the Knight Office Solutions culture, mission, and goals. Apply today! Submit your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page. If you are interested in applying to this role, we invite you to participate in a Culture Index Survey. This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 – 10 minutes to complete. Please click HERE to complete the survey and select the position that you are applying for (Controller). For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender. PI34908f5139c5-25405-37540164

Job Description Job Descriptions - Human Resources Department Position: Teacher Department/Campus: Campus Reports to Principal FLSA Status: Exempt Pay Grade Teacher Pay Scale Job Type Full-Time Work Hours Normal Work hours (193 days) Location: New Frontiers Public Schools, Inc: Greg A Garcia Elementary (K-8 campus) located at 9550 S Zarzamora St., San Antonio, TX 78224 JOB ROLES: Provide students with appropriate learning activities and experiences in the subject area(s) assigned to help students fulfill their potential for intellectual, emotional, physical, and social growth. QUALIFICATIONS: • Bachelor’s degree from an accredited college or university., • Meet Texas “highly qualified” standards. KNOWLEDGE AND SKILLS: • Knowledge of curriculum and instruction, • Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the campus., • Ability to establish and maintain effective working relationships both internal and external to the district., • Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone., • Plan a program of study that, as much as possible, meets the individual needs, interests, and abilities of the students., • Create a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students., • Prepare lessons that reflect accommodations for individual differences., • Prepare for classes assigned and show written evidence of preparation upon request of immediate supervisor., • Encourage students to set and maintain standards of classroom behavior., • Guide the learning process toward the achievement of curriculum goals and, in SST Schools with the goals, establish clear objectives for all lessons, units, projects, and the like to communicate these objectives to the students., • Employ a variety of instructional techniques and instructional media consistent with the physical limitations of the location provided, and the needs and capabilities of the individuals or student groups involved., • Strive to implement, by instruction and action, the district’s philosophy of education and instructional goals and objectives., • Assess the accomplishments of the students on a regular basis and provide progress reports as required., • Refer students for evaluation by district specialists as required., • Take necessary and reasonable precautions to protect the students, equipment, materials, and facilities., • Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulations., • Assist the administration in implementing all policies and rules governing student life and conduct., • Develop reasonable rules of classroom behavior. Maintain order in the classroom in a fair and just manner., • Make provisions for being available to the students and to the parents for education-related purposes when required., • Plan and supervise purposeful assignments for teacher aide(s) and volunteer(s) and, cooperatively with department heads, evaluate their job performance., • Maintain and improve professional competence., • Participate in district and campus staff development., • Attend staff meetings and serve on staff committees., • Maintain a professional relationship with colleagues., • Establish and maintain open lines of communication with students, parents, and community members., • Prepare and submit lesson plans in a timely manner in the platform the school utilizes., • Maintain a minimum number of grades in the Gradebook in a timely manner., • Meet the mentor teacher regularly (if new teacher), • Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: • Light Work: may require occasional light lifting., • Position is in an office setting and may involve prolonged work at a desk in one location.

Job Description Job Descriptions - Human Resources Department Position: Teacher Department/Campus: Campus Reports to Principal FLSA Status: Exempt Pay Grade Teacher Pay Scale Job Type Full-Time Work Hours Normal Work hours (193 days) JOB ROLES: Provide students with appropriate learning activities and experiences in the subject area(s) assigned to help students fulfill their potential for intellectual, emotional, physical, and social growth. QUALIFICATIONS: • Bachelor’s degree from an accredited college or university., • Meet Texas “highly qualified” standards., • Texas Teacher Certificate KNOWLEDGE AND SKILLS: • Knowledge of curriculum and instruction, • Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the campus., • Ability to establish and maintain effective working relationships both internal and external to the district., • Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone., • Plan a program of study that, as much as possible, meets the individual needs, interests, and abilities of the students., • Create a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students., • Prepare lessons that reflect accommodations for individual differences., • Prepare for classes assigned and show written evidence of preparation upon request of immediate supervisor., • Encourage students to set and maintain standards of classroom behavior., • Guide the learning process toward the achievement of curriculum goals and, in SST Schools with the goals, establish clear objectives for all lessons, units, projects, and the like to communicate these objectives to the students., • Employ a variety of instructional techniques and instructional media consistent with the physical limitations of the location provided, and the needs and capabilities of the individuals or student groups involved., • Strive to implement, by instruction and action, the district’s philosophy of education and instructional goals and objectives., • Assess the accomplishments of the students on a regular basis and provide progress reports as required., • Refer students for evaluation by district specialists as required., • Take necessary and reasonable precautions to protect the students, equipment, materials, and facilities., • Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulations., • Assist the administration in implementing all policies and rules governing student life and conduct., • Develop reasonable rules of classroom behavior. Maintain order in the classroom in a fair and just manner., • Make provisions for being available to the students and to the parents for education-related purposes when required., • Plan and supervise purposeful assignments for teacher aide(s) and volunteer(s) and, cooperatively with department heads, evaluate their job performance., • Maintain and improve professional competence., • Participate in district and campus staff development., • Attend staff meetings and serve on staff committees., • Maintain a professional relationship with colleagues., • Establish and maintain open lines of communication with students, parents, and community members., • Prepare and submit lesson plans in a timely manner in the platform the school utilizes., • Maintain a minimum number of grades in the Gradebook in a timely manner., • Meet the mentor teacher regularly (if new teacher), • Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: • Light Work: may require occasional light lifting., • Position is in an office setting and may involve prolonged work at a desk in one location., • Moderate travel is required.

Job Description Job Descriptions - Human Resources Department Position: Teacher Department/Campus: Campus Reports to Principal FLSA Status: Exempt Pay Grade Teacher Pay Scale Job Type Full-Time Work Hours Normal Work hours (193 days) JOB ROLES: Provide students with appropriate learning activities and experiences in the subject area(s) assigned to help students fulfill their potential for intellectual, emotional, physical, and social growth. QUALIFICATIONS: • Bachelor’s degree from an accredited college or university., • Meet Texas “highly qualified” standards., • Texas Teacher Certificate KNOWLEDGE AND SKILLS: • Knowledge of curriculum and instruction, • Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the campus., • Ability to establish and maintain effective working relationships both internal and external to the district., • Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone., • Plan a program of study that, as much as possible, meets the individual needs, interests, and abilities of the students., • Create a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students., • Prepare lessons that reflect accommodations for individual differences., • Prepare for classes assigned and show written evidence of preparation upon request of immediate supervisor., • Encourage students to set and maintain standards of classroom behavior., • Guide the learning process toward the achievement of curriculum goals and, in SST Schools with the goals, establish clear objectives for all lessons, units, projects, and the like to communicate these objectives to the students., • Employ a variety of instructional techniques and instructional media consistent with the physical limitations of the location provided, and the needs and capabilities of the individuals or student groups involved., • Strive to implement, by instruction and action, the district’s philosophy of education and instructional goals and objectives., • Assess the accomplishments of the students on a regular basis and provide progress reports as required., • Refer students for evaluation by district specialists as required., • Take necessary and reasonable precautions to protect the students, equipment, materials, and facilities., • Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulations., • Assist the administration in implementing all policies and rules governing student life and conduct., • Develop reasonable rules of classroom behavior. Maintain order in the classroom in a fair and just manner., • Make provisions for being available to the students and to the parents for education-related purposes when required., • Plan and supervise purposeful assignments for teacher aide(s) and volunteer(s) and, cooperatively with department heads, evaluate their job performance., • Maintain and improve professional competence., • Participate in district and campus staff development., • Attend staff meetings and serve on staff committees., • Maintain a professional relationship with colleagues., • Establish and maintain open lines of communication with students, parents, and community members., • Prepare and submit lesson plans in a timely manner in the platform the school utilizes., • Maintain a minimum number of grades in the Gradebook in a timely manner., • Meet the mentor teacher regularly (if new teacher), • Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: • Light Work: may require occasional light lifting., • Position is in an office setting and may involve prolonged work at a desk in one location., • Moderate travel is required.

Job Description Job Descriptions - Human Resources Department Position: Teacher Department/Campus: Campus Reports to Principal FLSA Status: Exempt Pay Grade Teacher Pay Scale Job Type Full-Time Work Hours Normal Work hours (193 days) JOB ROLES: Provide students with appropriate learning activities and experiences in the subject area(s) assigned to help students fulfill their potential for intellectual, emotional, physical, and social growth. QUALIFICATIONS: • Bachelor’s degree from an accredited college or university., • Meet Texas “highly qualified” standards., • Texas Teacher Certificate KNOWLEDGE AND SKILLS: • Knowledge of curriculum and instruction, • Ability to communicate effectively in both written and oral forms with all levels of management, both internal and external to the campus., • Ability to establish and maintain effective working relationships both internal and external to the district., • Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone., • Plan a program of study that, as much as possible, meets the individual needs, interests, and abilities of the students., • Create a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students., • Prepare lessons that reflect accommodations for individual differences., • Prepare for classes assigned and show written evidence of preparation upon request of immediate supervisor., • Encourage students to set and maintain standards of classroom behavior., • Guide the learning process toward the achievement of curriculum goals and, in SST Schools with the goals, establish clear objectives for all lessons, units, projects, and the like to communicate these objectives to the students., • Employ a variety of instructional techniques and instructional media consistent with the physical limitations of the location provided, and the needs and capabilities of the individuals or student groups involved., • Strive to implement, by instruction and action, the district’s philosophy of education and instructional goals and objectives., • Assess the accomplishments of the students on a regular basis and provide progress reports as required., • Refer students for evaluation by district specialists as required., • Take necessary and reasonable precautions to protect the students, equipment, materials, and facilities., • Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulations., • Assist the administration in implementing all policies and rules governing student life and conduct., • Develop reasonable rules of classroom behavior. Maintain order in the classroom in a fair and just manner., • Make provisions for being available to the students and to the parents for education-related purposes when required., • Plan and supervise purposeful assignments for teacher aide(s) and volunteer(s) and, cooperatively with department heads, evaluate their job performance., • Maintain and improve professional competence., • Participate in district and campus staff development., • Attend staff meetings and serve on staff committees., • Maintain a professional relationship with colleagues., • Establish and maintain open lines of communication with students, parents, and community members., • Prepare and submit lesson plans in a timely manner in the platform the school utilizes., • Maintain a minimum number of grades in the Gradebook in a timely manner., • Meet the mentor teacher regularly (if new teacher), • Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: • Light Work: may require occasional light lifting., • Position is in an office setting and may involve prolonged work at a desk in one location., • Moderate travel is required.

Job Description Overview The primary role of the Specialty Healthcare Coordinator (SHC) is to partner with supported Specialists to help gain a financial commitment from the patient to start the diagnosed treatment. The SHC should demonstrate an understanding of financial options to support specialty case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Specialists schedules productive for smooth specialty days. The Specialty Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities * Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework * Gain a financial commitment from the patient to start the treatment as diagnosed by the Specialist * Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs * Prioritization of Specialty coordination and consultation; Subject Matter Expert for treatment plans that include specialty treatment * Proactive management of the Specialists’ schedules to ensure that they are full, staggered, balanced, and productive with appropriate paperwork for treatment completed * Acts as a liaison for the office and specialty teams; facilitates communication, schedule considerations, consultations, treatment plan changes, and subsequent patient care with scheduling follow up appointments with specialty, GP and hygiene * Understand and utilize all available financial options to give patients choices to start dentistry that fits in their budget * Professionally overcome common patient objections to starting treatment prior to the patient arriving for their specialty appointment * Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment * Active participant in daily morning huddles, monthly team meetings and any other meetings as required * Thorough understanding of Specialty goals and metrics, including additional reports used for tracking key metrics and patient care * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework * Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies * Other duties and responsibilities as assigned Qualifications * High School Diploma or general education degree (GED) * Travel might be required between offices Preferred * Prior course work or on-the-job training in the fields or dentistry, insurance, or business. Knowledge/Skills/Abilities * Knowledge of office practices, technology applications and patient insurances * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to multi-task effectively without compromising the quality of the work * Excellent interpersonal, oral and written communication skills * Ability to handle and maintain extreme confidentially Patient records * Organized, detail-oriented individual able to work in a fast-paced environment Benefits • Medical, dental, and vision insurance, • Paid time off, • Tuition Reimbursement, • 401K, • Paid time to volunteer in your local community Responsibilities PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Job Description Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 15,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place. The New Member Enrollment Specialist is responsible for developing and executing effective recruiting strategies to increase new girl and adult membership in assigned, established geographic areas. The New Member Enrollment Specialist is responsible for securing girl and adult volunteer participation and community partnerships to implement Girl Scouting within an assigned area. Essential Duties and Responsibilities: • Assists in achieving the council’s corporate goals for girl and adult membership through implementing membership recruitment strategies in assigned areas., • Assists in designing and implementing a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas., • Implements membership recruitment strategies outlined in the council’s strategic plan, annual business plan and/or other council goals including cultivation and organization of communities to result in increased girl and volunteer leads., • Executes action plans and schedules to identify specific targets and to project the number of contacts to be made to meet membership goal. Prepares a variety of status reports, including activity, follow-up, and adherence to goals., • Utilizes customer relationship management system (Salesforce) to support pursuance of leads throughout the recruitment process through to completion to conversion status., • Cultivates relationships with appropriate community leaders, organizations, educators, and businesses to support recruitment efforts within targeted areas to increase awareness of and participation in Girl Scouting and positively impact membership growth., • Follows up on new leads and referrals in a timely fashion., • Represents Girl Scouts of Southwest Texas at local events, fairs and festivals. Competencies and areas of expertise may include: • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments., • Oral and Written Communication (i.e. In person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff., • Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; displays understanding of how job relates to others., • Problem Solving - Recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; and makes decisions without undue delay., • Education/Experience: Bachelor's degree or at least two years management experience leading a team of employees; or equivalent combination of education and experience., • Language Ability: Ability to read, analyze, and interpret data from database systems. Ability to respond to common inquiries or complaints from volunteers or members of the business community. Ability to create speeches and write articles for publication that conform to prescribed style and format., • Math Ability: Ability to calculate figures and apply concepts using basic math., • Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds., • Specific vision abilities required by this job include heavy visual acuity (close vision, peripheral vision, and ability to adjust focus) required to perform such activities as preparing and analyzing data and figures, using a computer and extensive reading and proofing., • While performing the duties of this job, the employee is regularly required to talk or listen., • The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel, and reach with hands or arms., • This position primarily performs its duties indoors and is occasionally exposed to outdoors weather conditions and/or moving mechanical parts., • The noise level in the work environment is usually moderate.

Job Description The Memory Care Director manages the overall operations of the community Memory Care program in accordance with resident needs, government regulations, and Sagora Senior Living policies and procedures. The Memory Care Director will implement the Sagora Pathways Program and make recommendations to additional programming needed at the community level to the Executive Director and Regional Lifestyle/Pathways Specialist. Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you! Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork! Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom! Benefits: • Company-paid telemedicine service for all full-time benefit-eligible team members, • On-Demand Pay – request a pay advance!, • Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!, • Health/ Dental/ Vision/ Disability/ Life Insurance, • Flex Spending Account, • Dependent Care Flex Plan, • Health Savings Account, • 401(k) Retirement Savings Plan with company matching!, • Paid time off and Holiday pay, • Team Member Assistance Program – counseling services at the other end of the phone!, • Discounted Meal Tickets, • Referral Bonus Program – earn money for referring your friends!, • Tuition Assistance (for programs directly related to team member's position) Community Name: Lynridge of San Antonio Address: 15430 Huebner Rd San Antonio TX 78248 Phone number: (210) 492-1928 Status (FT/PT/PRN): FT Responsibilities: • Oversee the Memory Care (Pathways) department, • Maintain Memory Care (MC) resident safety and security, • Hire, train, and schedule MC caregivers to ensure resident needs are met, • Oversee, coach and train MC caregivers and lifestyle team, • Facilitate programming to meet the need of residents with Alzheimer’s disease and dementia by following Sagora Pathway’s memory care programming, • Plan and organize daily events, including large and small group activities, • Maintain regular communication with residents, family members, and associates, • Develop daily, weekly and monthly calendars, monthly newsletter, family functions, support groups, and community outreach, • Maintain a proactive approach and person-centered approach with residents needs including challenging resident behaviors, • Ensure all company systems are in place to provide quality services and care for the residents, • Coordinate and communicate resident care needs with resident family members and the Executive Director, • Coordinate a volunteer program for the benefit of residents in accordance with company policy, • Document community history with photographs and scrapbooks, • Operate program within budget, • Serve as Manager on Duty (“MOD”) as assigned, • Work with other members of the management team to market and manage the community, • 4 year degree with emphasis in gerontological studies/recreation programs preferred, • Strong computer skills including Microsoft Office (Excel, Outlook, Publisher, Word, and PowerPoint), • Must have or be able to obtain a Commercial Driver's License where necessary and meet company driving standards, • Must be able to read, write, and speak the English language and be able to communicate effectively with residents, families, and other staff members, • This position is required to work some evenings and weekends for special events

Job Description TX-STAR has been serving school districts since 2010 and has serviced over 40 school districts and a multitude of other agencies. Our staff are highly trained and have experience in educational environments, and more specifically the roles involved in special education. This experience working with all disciplines of Special Education Staff provides unique insight into working with districts and making correct matches between contract service providers and the District. We have some fantastic schools in Texas that we are continuing and actively recruiting for at the start of and all through each school year! About the role: The teacher for the Deaf and Hard of Hearing will provide instructional support to students identified as deaf or hard-of-hearing (AI) in order to ensure a quality educational program that is based on federal and state standards as well as sound instructional practices. What you have: • A Bachelor's degree from an accredited four-year college/university., • Experience with students with hearing loss. Maybe as part of University training., • Knowledge of the unique communication needs of students with an auditory impairment., • Knowledge of various types of hearing loss, communication needs, and adaptive/assistive devices and equipment used by students with auditory impairments., • Knowledge of sign language and the ability to instruct students to speak/understand sign language., • Knowledge of curriculum and instruction at all grade levels., • Knowledge and ability to participate in the ARD process., • Ability to work cooperatively and collaboratively with campus teachers to assure that AI students are able to participate in classroom activities with necessary accommodations. San Antonio area schools and schools throughout Texas. Why Join the Stars? • Bi-Weekly Pay Available, • People First Culture, • Flexible Schedules, • Growing Opportunities, • On-going Support, • Access to Medical Insurance, • Access to Dental Insurance, • Access to Vision Insurance, • Competitive Compensation, • Referral Bonus Program, • Special Events, • Volunteer Opportunities

Job DescriptionSalary: The role of a substitute teacher is to supplement or implement the quality of care provided to the children in the class by the employed staff. The substitute teacher shall be under direct supervision of the assigned teacher, or if assigned as lead teacher be incharge of and responsible for the children. The substitute is under general supervision of the director. Requirements PleasecompletetheApplication,yourResumeandCover Letterto be considered for this position. QUALIFICATIONS: • Must be least18 yrs. of age,, • Some experience working with children 6 weeks- 5 years, • Minimum of some college credit hours in Early Childhood Education or any other area of Early Childhood Education (i.e. CDA) EMOTIONAL & REASONING ABILITY: • Ability to apply common sense understanding to carry out instructions, • Demonstrates emotional and intellectual competence necessary for self-control and good judgment when taking care of individual children and groups of children, • Demonstrates emotional and intellectual competence necessary for self-control and good judgment when working with other adults, such as co-workers or the childrens parents PHYSICAL DEMANDS: • Bend, stoop, squat, crawl, and kneel in order to speak with children at childs eye level, to play with children, and to pick up toys and equipment on the floor;, • Lift, carry, and hold children to assist with other daily routine activities such as diaper changing, potty training, and napping. Able to lift up to 45 pounds;, • Reasonableaccommodations (if needed) may be made to enable individuals with disabilities to perform the essential functions. TASKS: 1. Provide positive and effective guidance to children • Comfort and nurture children, • Stop unsafe activities and redirect children toward safe activities using positive redirection and guidance, • Interact with children in a positive manner, • Help the teacher supervise children and/or supervise children during indoor and outdoor play., • Help the children during routines, such as childrens clean up, toileting, and eating., • Follow and implement activities developed from the lesson plan, • Follow center policies and standards: Church/staff handbook; Minimum Standards; NAEYC Standards., • Respect for all cultural and economic backgrounds., • Willingness to participate in training & volunteer with community events