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Dinner Cruise Crew Member / Event Host Location: New York Harbor Company: NYC Water Cruises Job Overview: NYC Water Cruises is seeking energetic and customer-focused individuals to join our dinner cruise team. As a crew member/event host, you will help create an unforgettable experience for guests by providing exceptional service, assisting with event logistics, and ensuring smooth cruise operations. Key Responsibilities: Guest Experience & Service: Greet and welcome guests as they board. Assist with seating and provide information about the cruise. Ensure guests have a great dining and entertainment experience. Event Coordination & Hospitality: Assist with setting up dining areas, bars, and entertainment zones. Communicate with kitchen and bar staff to ensure timely service. Help manage private events, weddings, and corporate gatherings. Safety & Operations: Follow all maritime safety protocols and assist in emergency situations. Help guests embark and disembark safely. Maintain cleanliness and organization of event areas. Qualifications & Requirements: Prior hospitality, event, or customer service experience preferred. Excellent communication and interpersonal skills. Ability to work evenings, weekends, and holidays. Comfortable working on a boat for extended periods. Must be able to lift up to 30 lbs and stand for long periods. Preferred Skills: Experience in food & beverage service. Knowledge of NYC landmarks and local tourism is a plus. Bilingual candidates encouraged to apply. Perks & Benefits: Competitive hourly pay + tips. Free or discounted cruises. Career growth opportunities in the hospitality and tourism industry. If you love creating memorable experiences, working in a fast-paced and unique environment, and being part of a vibrant team, we’d love to hear from you! Apply today and set sail with us! 🚢✨

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus