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At American Avenue, we specialize in residential property management, offering high-quality service and responsive support to property owners and tenants alike. We are seeking a reliable and proactive Remote Virtual Assistant / Lead Manager to support our operations team. Job Title: Data Entry / Lead Manager (Residential Property Management Operations) Company: American Avenue Location: Remote (U.S.-based applicants preferred) Type: Part-time (21 hours/week) Schedule: 2–4 hours daily, Monday to Sunday Duration: Initial 2-week engagement with potential for extension Key Responsibilities: 1. Listing and Advertising: • Create and manage listings on platforms like Zillow, Trulia, Apartments.com, and others. • Ensure listings are accurate, appealing, and up to date. 2. Lead Management: • Respond to inquiries from prospective tenants. • Qualify leads and maintain lead tracking systems. 3. Scheduling Showings: • Coordinate and confirm appointments with interested renters. • Maintain a clear calendar and communicate with property managers/owners. 4. Tenant Payment Handling (for Documentation): • Collect and document proof of payments. • Ensure records are properly filed and shared with appropriate teams. 5. Work Mail Management: • Review, prioritize, and respond to work-related emails. • Flag urgent items and maintain a clean, well-organized inbox. 6. Identity Verification: • Verify your own identity as part of internal security/compliance. • Assist in verifying tenant identities if required.
This is the overview of the position! To make sure everything is aligned, here’s a quick recap of the responsibilities you’ve outlined for the Leads Manager role in Residential Property Operations: Key Responsibilities: 1. Listing and Advertising: 2. • Create and manage listings on platforms like Zillow, Trulia, Apartments.com, and others. 3. • Ensure listings are accurate, appealing, and up to date. 4. Lead Management: 5. • Respond to inquiries from prospective tenants. 6. • Qualify leads and maintain lead tracking systems. 7. Scheduling Showings: 8. • Coordinate and confirm appointments with interested renters. 9. • Maintain a clear calendar and communicate with property managers/owners. 10. Tenant Payment Handling (for Documentation): 11. • Collect and document proof of payments. 12. • Ensure records are properly filed and shared with appropriate teams. 13. Work Mail Management: 14. • Review, prioritize, and respond to work-related emails. 15. • Flag urgent items and maintain a clean, well-organized inbox. 16. Identity Verification: 17. • Verify your own identity as part of internal security/compliance. 18. • Assist in verifying tenant identities if required.