District Manager In Training
1 day ago
Winston-Salem
Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development A Plus Automotive Looking for people who want to make an impact and a difference in a growing company. A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations. We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward. Position Overview This is a hands-on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 36 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement. Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance. Key Responsibilities • Perform all General Manager duties while in training, • Ensure all locations:, • Open on time and operate until scheduled closing, • Are properly staffed for business needs, including key roles (e.g., inspectors in NC locations), • Monitor and manage daily KPIs, including mid-day (1 PM) performance checks to ensure pacing toward goals, • Adjust operations as needed to improve performance and control labor, • Send a daily recap email summarizing:, • Challenges addressed, • Opportunities identified and action plans created, • Wins achieved, • Submit a weekly goal improvement plan, • Act as a leader and motivator, maintaining a high level of energy, positivity, and engagement, • Hold team members accountable:, • Recognize strong performance, • Address missed expectations through coaching and corrective action, • Handle escalated customer concerns, claims, and warranties over $100, • Complete and manage all Personal Action Forms (PAFs) for employee changes, • Recruit, hire, and continuously build a strong talent pipeline, • Manage customer feedback and online reviews, responding professionally and taking action when needed, • Verify payroll accuracy weekly (Thursday):, • Ensure timecards, breaks, and employee data are correct, • Manage inventory and approve orders within budget, • Maintain strong communication by responding to emails with professionalism and detail, • Build bench strength through cross-training and succession planning, • Support and promote company initiatives, contests, and incentives, • Ensure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AMExpectations, • Work 5 days / 55 hours per week in-store, while remaining engaged and available as needed, • Lead by example and build a team that enjoys their work and takes pride in performance, • Increase sales, control costs, and drive profitability, • Teach, train, coach, and motivate teams to achieve bonuses, • Delegate effectively and follow up to ensure execution, • Deliver consistent performance management, • Ensure an outstanding customer and employee experienceCore Strengths, • Strong leadership and conflict resolution skills, • Ability to listen, coach, and develop others, • Self-motivated with the ability to work independently, • High level of accountability for people, performance, and results, • Strong communication and computer skills (Excel, email, text, Zoom)Primary Focus, • Deliver an exceptional employee and customer experience, • Recruit and staff for growth while maintaining labor control, • Train and enforce adherence to processes and procedures, • Prevent and resolve customer issues and damage claims, • Achieve KPI targets:, • Sales, • Customer count, • Payroll cost, • Profitability, • Maintain a safe work environment for employees and customersSecondary Focus, • Facility and equipment maintenance, • Store appearance and curb appeal, • Recruiting and hiring, • Fleet account growth and management, • Completion of online trainingWhat Success Looks Like For the Company: • Increased profitability and growth, • Lower turnover and stronger leadership retention, • Increased customer countFor Teammates:, • More promotion opportunities, • Performance-based raises and bonuses, • Job stability and career growthFor Customers:, • Consistent, high-quality service, • Trust that A Plus Automotive will always do the right thingWhen Expectations Are Not Met For the Company: • Lost business and declining performance, • Increased turnover and poor moraleFor Teammates:, • Fewer growth and earning opportunities, • Less enjoyable work environmentFor Customers:, • Reduced trust and satisfaction, • Longer wait times and inconsistent serviceCareer Growth Opportunity This role is designed for individuals who want more than just a jobyou want to make an impact, develop people, and grow a business. Advancement to District Manager requires: • Successfully running a store during training, • Training and developing a capable replacement, • Demonstrating strong leadership and consistent resultsIf youre ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.
