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KEY RESPONSIBILITIES • Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports., • Must have excellent food knowledge and a full understanding of culinary terms., • Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office., • Must be proficient in completing tasks, work efficiently and productively., • Must be able to work in any section of a kitchen., • Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly., • Undertake recipe reviews daily. Maintain recipe folders in immaculate condition., • Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings., • Control production levels and recommend ideas for improvements and better cost controlling., • Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor., • Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production., • Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section., • Ensures that the HACCP program is carried out correctly., • Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors., • Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations. QUALIFICATION • A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie., • Very strong management skills in a multicultural and dynamic environment., • Very strong communication, problem solving, decision making, and interpersonal skills., • Superior customer service, teambuilding, and conflict resolution skills., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills., • Intermediate computer software skills required., • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries, and corrections., • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office. #SpainJobs #ChefSpain #CulinarySpain #SpainHospitality #WorkAbroadSpain #SpanishChef #HospitalitySpain #NowHiringSpain #CarreraEspaña #SpainCareers #CocinaEspañola #ChefJobsSpain #SpainOverseasJobs #HospitalityJobsSpain #SpanishHospitality #TrabajoEspaña #SpanishTalent #CulinaryProfessionalsSpain #ChefCareerSpain #EspañaJobOpportunity

KEY RESPOSIBILITIES • Ensures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies., • Directs, coaches, supports, supervises, and evaluates (with the Head Baker) all direct reports., • Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus., • Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget., • Supervise the set-up of the bread display in the various buffets., • Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily., • Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages., • Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors., • Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop., • Ensures recipes/master list and yields are in accordance with the company’s standards., • Completes the daily consumption re-cap as required by the Executive Chef., • Ensures that bakery personnel come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy., • Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Accountable for daily production recap., • Accountable to coach and train all assigned team members., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • Minimum of two years' experience as a CDP Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • A culinary school degree is required., • Very strong management skills in a multicultural and dynamic environment., • Very strong communication, problem solving, decision making, and interpersonal skills., • Superior customer service, teambuilding, and conflict resolution skills., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills., • Intermediate computer software skills required., • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office #SpainBakeryJobs #SpainChefCareers #BakeryJobsSpain #CDPBakerSpain #SpainHospitalityJobs #BakeryChefOpportunity #HiringBaker #PastryAndBakeryCareers #BakeryProductionLead #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #GlobalChefOpportunities #SpainCruiseCareers

About Essentialist Essentialist is a members-only travel service with offices in the United States, Mexico, Argentina, and Spain. With a global team of Travel Designers, destination specialists, and an extended network of local experts, we create highly personalized journeys that go beyond the expected. Our mission is to help members travel more meaningfully by connecting them to the people, places, and experiences that define each destination. About the Role As a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor-made journeys that feel effortless, thoughtful, and deeply personal. Working within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success. You will report directly to the Experience Manager, who provides your day-to-day leadership, sets priorities, and supports your performance and professional growth. You will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards. You will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations. Together, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence. Your Areas of Ownership Member Understanding ● Collaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations. ● Demonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys. ● Translate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations. ● Apply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted. ● Demonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned with the member's needs, budget, preferences, and expectations. Travel Design Excellence ● Design highly personalized journeys that combine creativity, attention to detail, and operational feasibility. ● Craft itineraries that reflect each member's lifestyle, interests, and travel aspirations. ● Work closely with the Destinations team to combine destination expertise with member insights, creating thoughtfully curated journeys that feel authentic, personalized, and truly exceptional. ● Deliver proposals that feel unique, thoughtful, and tailored to every member. ● Balance inspiration with practicality while maintaining Essentialist's standards of quality and luxury. ● Partner with the Travel Design Lead to continuously elevate the quality, creativity, and consistency of every itinerary and proposal. ● Continuously expand your destination knowledge and seek inspiration to create unforgettable travel experiences. Commercial Impact ● Contribute to revenue growth by identifying opportunities to enrich every itinerary with meaningful experiences and additional services. ● Support trip conversion through timely responses, thoughtful recommendations, and compelling travel proposals. ● Balance creativity with commercial awareness, ensuring recommendations deliver value for both the member and the business. ● Recognize opportunities to surprise and delight members while strengthening long-term loyalty. Destination Collaboration ● Build strong relationships with the Destination Team to continuously deepen your destination knowledge. ● Partner closely with Destination Specialists to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Share feedback on destinations, suppliers, and experiences to help continuously improve recommendations and travel content. ● Proactively identify gaps, inconsistencies, or opportunities for improvement and collaborate with the Destination Team to strengthen future itineraries. ● Contribute to building and evolving destination's knowledge by sharing learnings and insights from your member interactions. Operational Excellence ● Respond promptly to member requests and internal priorities, maintaining speed without compromising quality. ● Manage multiple trips simultaneously while consistently meeting turnaround expectations and service standards. ● Translate member needs into clear, structured, and actionable plans for the Operations team. ● Build accurate, complete, and operationally feasible itineraries by working closely with the Destination Team and leveraging their expertise. ● Maintain exceptional attention to detail across every stage of the travel design process, ensuring every proposal meets the quality standards. Collaboration & Continuous Improvement ● Partner closely with your Experience Manager, Operations Executives, Travel Design Lead, and Destination Team to deliver exceptional member experiences. ● Collaborate with the Destination Team to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Proactively share feedback, identify gaps, and suggest improvements to destination content, supplier recommendations, and travel experiences, helping continuously strengthen the destination knowledge. ● Maintain clear, proactive, and accurate communication with the Operations Executives, ensuring all information is transferred seamlessly to enable flawless trip execution. ● Collaborate openly across the Pod, embrace feedback, continuously develop your travel expertise, and contribute to raising the team's standards. Qualifications / Requirements ● Proven experience in luxury travel, bespoke travel agencies, tour operators, DMCs, concierge services, or premium hospitality is required. ● Outstanding written and verbal communication skills in English; additional languages are a plus. ● Exceptional curiosity and a genuine passion for travel, destinations, and cultures. ● Excellent attention to detail with the ability to interpret complex requests accurately. ● Strong commercial awareness and the ability to naturally identify opportunities to enhance both the member experience and business results. ● Highly organized with the ability to manage multiple priorities in a fast-paced environment. ● Excellent judgment, problem-solving skills, and decision-making ability. ● Collaborative mindset with the ability to work effectively within a cross-functional Pod structure. ● Comfortable adopting new tools, technology, and AI solutions that enhance efficiency, collaboration, and the overall member experience. What Great Looks Like Success as a Travel Designer means creating journeys that feel deeply personal, effortless, and unforgettable. You will: ● Consistently design exceptional, highly personalized travel experiences. ● Develop a deep understanding of every member's preferences and travel aspirations. ● Respond quickly while maintaining outstanding quality and attention to detail. ● Deliver recommendations that are thoughtful, accurate, and commercially impactful. ● Build trusted partnerships within your Pod to ensure seamless execution. ● Continuously expand your travel knowledge and inspire members with exceptional ideas. ● Contribute to long-term member loyalty by creating experiences members can't wait to repeat.

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

KEY RESPONSIBILITIES • Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports., • Must have excellent food knowledge and a full understanding of culinary terms., • Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office., • Must be proficient in completing tasks, work efficiently and productively., • Must be able to work in any section of a kitchen., • Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly., • Undertake recipe reviews daily. Maintain recipe folders in immaculate condition., • Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings., • Control production levels and recommend ideas for improvements and better cost controlling., • Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor., • Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production., • Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section., • Ensures that the HACCP program is carried out correctly., • Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors., • Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations. QUALIFICATION • A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant., • Very strong management skills in a multicultural and dynamic environment., • Very strong communication, problem solving, decision making, and interpersonal skills., • Superior customer service, teambuilding, and conflict resolution skills., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills., • Intermediate computer software skills required., • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office. #SpainJobs #ChefSpain #CulinarySpain #SpainHospitality #WorkAbroadSpain #SpanishChef #HospitalitySpain #NowHiringSpain #CarreraEspaña #SpainCareers #CocinaEspañola #ChefJobsSpain #SpainOverseasJobs #HospitalityJobsSpain #SpanishHospitality #TrabajoEspaña #SpanishTalent #CulinaryProfessionalsSpain #ChefCareerSpain #EspañaJobOpportunity

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR's expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.What you will do: 1. Daily Operations Monitoring & KPI Management Supervise daily operations of in-house or outsourced call center teams. Track and report on core operational KPIs including: Call answer rate and abandonment rate. Average speed of answer (ASA) and average handling time (AHT). Work order closure rate and first contact resolution (FCR). Customer satisfaction (CSAT) score. Generate daily, weekly and monthly operational performance reports. Identify operational bottlenecks and implement process improvements to meet requirements. 2. Service Quality Assurance & Standard Compliance Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review. Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques. Analyze quality trends and identify training needs for the team. Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements. Drive continuous improvement in service quality and customer experience. 3. Escalated Complaint Resolution & Crisis Management Serve as the primary escalation point for complex customer complaints and emergency service incidents. Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours. Conduct root cause analysis for high-impact customer complaints and implement preventive measures. Maintain detailed records of escalated cases and track resolution progress until closure. 4. Knowledge Base Management & Information Synchronization Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base. Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures. Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 5. Training & Performance Management Design and deliver comprehensive onboarding training programs for new call center employees covering: Brand standards and service etiquette Product knowledge and vehicle features CRM system operation and work order management Customer service skills and complaint handling techniques Develop and implement ongoing training programs to enhance team capabilities. Design and execute performance-based incentive schemes to motivate the team. What you will bring: Bachelor's degree in Business Administration, Communications or related field. Minimum 2-3 years of experience in call center operations, customer service or CRM management. Proven experience in KPI monitoring and service quality management. Proficiency in both English and Spanish. Strong problem-solving skills and ability to handle high-pressure situations. Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xqbhyrx Advanced proficiency in MS Office (Excel, Word, Power Point).

RemotePass in the UAE is seeking a Customer Success Team Lead to elevate our team of CSMs in a remote-first setup.You will drive performance, coach team members, and ensure alignment with growth, retention, and operational goals.You bring 5+ years in Customer Success, with 2+ years in leadership, an

Oficial de Primera en Electricidad y Automatismos - Instalaciones en Edificación Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Localización principal: Área Metropolitana de Barcelona Contrato: Indefinido / Jornada Completa | Sector: Ins