Trabajos compliance en España

About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a JEFE DE SECTOR para nuestro hotel ORO NEGRO, ubicado en Arona (Tenerife). Las principales tareas a desarrollar son las siguientes: • Organizar, dirigir y coordinar el trabajo del personal a su cargo. • Planificación de los horarios y turnos del departamento. • Dirigir, planificar y realizar el conjunto de actividades de su Área. • Responsable de garantizar un servicio de calidad, profesional y eficiente a los clientes. • Supervisar que el proceso de room-service se realice adecuadamente • Gestión de quejas. • Conocer y asesorar sobres los diferentes productos de la carta de alimentos y vinos. • Encargado de recibir, acompañar y asignar una mesa a los huéspedes. • Recabar información de la satisfacción de los clientes durante el servicio. • Supervisar el montaje y reposición de las salas de reuniones u otros eventos • Mantener en perfecto estado las instalaciones de las áreas de restaurante/bares. REQUISITOS • Experiencia de 3 años en posición similar. • Inglés alto + Otros idiomas valorables • Don de gentes, con gusto por la atención al cliente y buena presencia. Persona dinámica y organizada. • Orientación al cliente, actitud positiva. • Capacidad de liderazgo, capacidad de trabajo en equipo. • Estudios en hostelería. • Residir en la isla de Tenerife. SE OFRECE • Contrato de 40h semanales. • Salario atractivo. • Posición estable. Department: F&B Management The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

Education Requirements 1. A degree in business, economics, marketing or related field would be a desirable requirement but is not necessary. 2. Fluency in English is needed (oral and written). 3. Proficiency in Microsoft Office pack Essential Skills - Analytical Skills: Proficiency in analyzing market data, pricing trends, and cost structures to make informed purchasing decisions. This includes the ability to compare supplier offers, evaluate pricing competitiveness, and identify opportunities for cost savings. - Negotiation Skills: Strong negotiation skills to secure competitive pricing, favorable contract terms, and sustainable supplier partnerships. The ability to effectively communicate, persuade, and find mutually beneficial agreements is essential. - Attention to Detail: A keen eye for detail when creating purchase orders, managing inventory, and conducting quality checks. - Problem-Solving Abilities: The capability to identify and resolve logistics or supplier-related challenges promptly and effectively. - Communication Skills: Excellent written and verbal communication skills to interact with suppliers, internal teams, etc. - Time Management: Efficiently managing multiple tasks, deadlines, and priorities. - Adaptability: Capacity to multy-task and perform under stress, adjusting to shifts priorities in a fast-paced environment. - Teamwork and Collaboration: Working collaboratively with internal teams, such as logistics, quality control, and sales, to ensure seamless coordination and efficient supply chain operations. Key Responsibilities - Supplier Sourcing: Identify and research potential suppliers, considering factors such as quality, reliability, pricing, and sustainability practices. - Supplier Negotiation: Negotiate pricing, terms, and contracts with national and international suppliers to secure competitive prices and favorable conditions. - Purchase Order Management: Create and manage purchase orders, ensuring accuracy and timely processing. Coordinate with suppliers to confirm delivery dates, quantities, and specifications. - Supplier Relationship Management: Develop and maintain relationships with suppliers, fostering effective communication, addressing any supplier-related issues, and nurturing long-term partnerships. - Collaborate with Internal Teams: Work closely with other departments, such as logistics, sales, and quality control, to ensure seamless coordination and alignment in the procurement and distribution. - Market Research and Analysis: Stay informed about market trends, pricing fluctuations, and competitor activities. Analyze market data and customer preferences to make informed purchasing decisions. - Continuous Improvement: Identify opportunities for process improvements, cost savings, and sustainability initiatives related to the procurement and supply chain. Make recommendations and participate in continuous improvement projects. - Compliance and Documentation: Ensure compliance with regulations, certifications, and labeling requirements. Maintain accurate records and documentation for traceability and regulatory purposes. Benefits Salary: €21,000 to €25,000 gross per year, depending on the candidate's profile. Work schedule from 8h to 17h (summer intensive schedule). Office located in Barcelona (Fort Pienc)

Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista de noche para nuestro nuevo hotel el Sercotel Cruz del mar situado en Chipiona, donde tus principales retos serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja y auditorias de facturas. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios afines. - Experiencia de mínima de 1-2 años en la posición de Recepcionista. - Imprescindible nivel avanzado de inglés, se valorará de manera positiva el dominio de otros idiomas - Conocimiento en programas de gestión hotelera, preferiblemente Opera. - Tener conocimiento de los principales sitios turísticos de la ciudad. - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa y capacidad de trabajo en equipo. ¿Qué ofrecemos? - Contrato fijo discontinuo a jornada completa como recepcionista de noche (40hs). - Turnos de noche : 23 a 06 - Salario según convenio. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel - Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos. Department: Reception Languages required: English and Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

Remote/Flexible with occasional office visits - Costa Del Sol Key Responsibilities: - Develop and execute SEO strategies tailored to the news industry. - Train writers and editorial staff on SEO best practices, including keyword research, E.E.A.T. compliance, and optimising headlines. - Use tools like Google Analytics 4 (GA4), Google Trends, and Google Search Console to monitor performance and identify opportunities. - Conducted content audits, refreshed outdated articles, and optimised headlines and metadata. - Build and maintain a comprehensive SEO playbook for continuity and scalability. - Reinforce critical SEO pillars (technical, on-page, and off-page) to boost search engine authority. - Collaborate with editorial teams to ensure stories are uploaded to the web and aligned with SEO goals. - Prepare detailed performance reports and actionable recommendations for stakeholders. Qualifications and Requirements: - Proven experience in SEO, specifically within the news or media industry. - Proficient in Google Analytics 4 (GA4), Google Trends, and Google Search Console. - Strong understanding of E.E.A.T. principles and their application to digital content. - Track record of implementing successful SEO strategies that have significantly boosted search rankings and traffic. - Experience in training and mentoring writers or editorial teams. - Exceptional analytical skills with the ability to interpret data and generate actionable insights. - Familiarity with content management systems (CMS) and standard workflows for uploading and optimising articles. - Excellent communication and organisational skills.

Desde CATALONIA HOTELS & RESORTS precisamos incorporar AYUDANTES DE COCINA para trabajar en nuestro hotel LAS VEGAS, ubicado en Puerto de la Cruz (Tenerife). TAREAS PRINCIPALES: · Colaboración con el equipo de cocina en los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. · Realización de las tareas pautadas de elaboración y presentación de platos. · Realización de las limpiezas periódicas establecidas en el plan elaborado. · Manipulación de alimentos en cumplimiento de la normativa vigente. · Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. · Colaborar en la ejecución de menús y cartas · Controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. REQUISITOS: · Experiencia previa en cocina. · Proactividad, dinamismo. · Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. · Residir en la isla de Tenerife. SE OFRECE · Contrato de 40h semanales. · Salario competitivo. · Incorporación inmediata. · Posibilidad de crecimiento en una empresa en plena expansión. Number of positions: 2 Department: F&B kitchen The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

NOTICE: A MANDATORY REQUIREMENT IS ENGLISH-SPEAKING (CONVERSATIONAL) AND SPANISH-SPEAKING (native or C1/C2). PLEASE DO NOT APPLY UNLESS YOU QUALIFY. - Job Title: Luxury Beauty Salon Facial and Body Treatments Technician (Bilingual English/Spanish) - Location: Valencia, Spain (border of Canovas and Russafa areas) - Employment Type: Full-time - Timing: Onboarding will occur the week of February 24th 2025. First day of operations will be March 3 2025. Our beauty salon is a luxury mid-sized establishment on the border of Canovas and Russafa. The vibe is upbeat, fun, social, and filled with music, positive energy, and smiles. We pride ourselves on creating an oasis of elegance and hospitality. We are hiring certified beauty professionals to deliver premium facial and body treatments in line with our luxury ethos. This role is ideal for experienced individuals passionate about beauty and client satisfaction and committed to maintaining the highest service standards. Key Requirements and Responsibilities Facial and Body Treatment Services Key Requirements - personal: - ***Must communicate in a conversational level of English and in fluent or native Spanish. This will be used every day on the job. Please do not apply for this position otherwise. - Must be high-energy, social, outgoing and extroverted. Must love to engage enthusiastically with both local and international customers from around the world. - Must be able (or willing to learn) to consistently upsell, cross-sell, and re-sell techniques to maximize customer loyalty and customer spend across our whole menu of services. Additional earnings for you are possible. Key Requirements - technical: - Minimum of one year experience in delivering high-quality esthetic treatments - Proficiency in massage techniques, exfoliation, and hair removal - Up-to-date knowledge of the latest trends in esthetic treatments - Familiarity with specialized equipment (like LPG) and techniques like wood therapy Responsibilities: - Conduct client evaluations and design personalized treatment plans - Execute a range of body and facial treatments - Maintain high levels of client satisfaction through exceptional service - Utilize communication and sales skills to recommend additional treatments and skincare products - Beyond esthetic treatments, deliver a fun and upbeat hospitality experience for each customer from their arrival to departure. Customer Experience: - Deliver a five-star customer experience, ensuring each guest feels welcomed, relaxed, and valued. - Maintain a cheerful and approachable demeanor, offering personalized recommendations and follow-up care advice. - Handle client concerns or requests with politeness and professionalism. Sales and Product Knowledge: - Advise clients on suitable treatments and at-home care products. - Upsell higher-level services, or cross-sell additional services and retail products to enhance customer satisfaction and meet revenue goals. Operational Excellence: - Maintain treatment rooms to the highest hygiene and organizational standards. - Ensure compliance with health and safety protocols at all times. - Prepare and manage tools, equipment, and supplies to ensure a seamless workflow Collaboration and Training: - Work collaboratively with the salon team to support a harmonious workplace. - Participate in ongoing training to stay updated with the latest techniques and trends in facial and body treatments. Qualifications and Skills: Experience - Minimum 1+ years of experience in a high-end salon, spa, or wellness center specializing in facial and body treatments. Certifications - Certificate in Beauty Therapy or equivalent qualification in skincare and bodywork. Language Proficiency - Fluent in Spanish and conversational English (daily use). Knowledge of additional languages is a plus. Preferred Candidate Profile - Spanish nationals or Schengen residents to match the cultural and linguistic needs of our clientele. Personal Qualities - Cheerful, confident, polite, social, and engaging personality. - Strong sense of hospitality, ensuring guests feel at ease. - Professional attitude, with a commitment to exceeding client expectations. Technical Skills - Proficiency in using advanced beauty equipment and tools. - In-depth knowledge of skincare products and their applications. - Expertise in various massage techniques and body therapies Additional Requirements - Ability to work flexible hours, including Saturdays and holidays, as required by the salon’s schedule. - Strong organizational skills and attention to detail to manage client appointments effectively. Will use salon software system to maintain detailed notes on all customers. - Sales experience in promoting treatments and retail products is advantageous. Benefits - Competitive Compensation: Attractive salary with performance-based bonuses. Salary 14.000 - 16.000 gross yearly. - Professional Growth: Access to continuous training and certification programs. - Luxurious and Fun Work Environment: Join a sophisticated, high-end salon that values both staff and client satisfaction. - Team Culture: Be part of a collaborative and supportive team that celebrates success. Application Process If you meet the above qualifications and are passionate about delivering exceptional beauty services, please submit your CV, cover letter, and portfolio. Shortlisted candidates will be invited for a video interview in English, followed by a practical demonstration of skills. If you possess the required skills and experience, and you're enthusiastic about joining our team, we'd love to hear from you!

About the job Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

We are looking for a Cloud Kitchen Operations Manager with the following responsibilities. Operational Management: - Oversee daily kitchen operations, including order preparation, packaging, and timely dispatch for delivery. - Maintain high standards of food quality, hygiene, and safety, ensuring compliance with local health regulations. - Manage inventory, including procurement, stock control, communication with suppliers and minimizing waste. - Optimize workflows to improve efficiency and reduce turnaround times. Marketing Strategy and Communication: - Act as the key point of contact with the marketing agency to ensure alignment with the brand’s objectives. - Collaborate on marketing campaigns, promotions, and seasonal offerings tailored to the target audience. - Oversee marketing communications, ensuring consistency across digital platforms, delivery apps, and packaging. Customer Experience and Quality Control: - Monitor customer reviews and feedback, addressing concerns to enhance customer satisfaction. - Develop and implement quality control measures to maintain consistency in food presentation and taste. - Ensure seamless coordination with delivery platforms to provide a reliable customer experience

POSITION SUMMARY Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: Less than 1-year related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Bakery Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

- Develop and implement quality control procedures, protocols, and guidelines to ensure consistent product quality and compliance with industry standards. - Oversee and conduct inspections to verify products (just delivered and in stock) adhere to quality specifications and safety standards. - Ensure the company's compliance with all relevant food safety regulations, industry standards, and certifications. Assisting with the implementation and maintenance of HACCP programs. - Identify opportunities for process improvements to enhance product quality. - Manage and coordinate all aspects of loyal member experience & guest experience from pre-arrival, arrival, and post-stay. - Maintain detailed records of all quality control activities, test results, and corrective actions taken, ensuring compliance with documentation standards, providing insights on suppliers´ performance and evaluation. - Investigate and identify product defects or quality issues, conduct root cause analysis, and work with relevant teams to implement corrective and preventive actions. - Coordinate and participate in food safety audits to ensure the effectiveness of the quality control program.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You’ll deliver high quality products and service levels while maintaining a profitable department. Establish, monitor, and manage budgeted revenue and net operating income. Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals. Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded. Establish and champion SLS specific Standard Operating Procedures (SOP’s) for the department. Oversee all aspects of training, orientation, and development for the department. Monitor quality of service and product. Ensure that labor and expense guidelines are adhered to maintain budgeted expenses. Supervise and provide leadership to the team. Organize and conduct department meetings. Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner. Manage all phases of Loss Prevention within the department. Prepare and submit required reports in a timely manner. Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge. Monitor industry trends, take appropriate action to maintain competitive and profitable. Work with Executive Committee members as needed and keep them informed of departmental issues as they arise. Work seamlessly with brand partners and corporate partnerships. Promote inter-company business relations and shares best practices. Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws. Qualifications What we are looking for... 5+ years of experience in a senior food & beverage, banquets and/or catering role, preferably within a lifestyle brand. Resort and international experience preferred. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Event The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

New Seafood and Champagne Bar in Marbella looking for Manager Position Overview: The Manager of the Seafood and Champagne Bar is responsible for overseeing all aspects of the establishment's operations to ensure an exceptional dining experience. This role requires a strong leader with a passion for fine dining, a deep knowledge of seafood and champagne, and the ability to manage a team of professionals in a high-end environment. Key Responsibilities: - Operational Management: - - Oversee daily operations, ensuring the bar runs smoothly and efficiently. - - Maintain high standards of service, cleanliness, and ambiance. - - Manage inventory, including seafood, champagne, and other bar supplies, ensuring proper stock levels are maintained. - - Ensure compliance with health and safety regulations - Team Leadership: - - Recruit, train, and manage staff, including bartenders, servers, and kitchen personnel. - - Foster a positive work environment that encourages teamwork and professional growth. - - Set performance expectations and conduct regular performance reviews. - - Address any staff-related issues or conflicts promptly and professionally. -Customer Experience:  - Ensure that all guests receive exceptional service, from their arrival to departure.  - Handle customer complaints and feedback effectively, ensuring issues are resolved to the guest's satisfaction.

Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a COCINERO/A para nuestro hotel CATALONIA LAS VEGAS ubicado en Puerto de la Cruz (Tenerife). TAREAS PRINCIPALES: • Colaboración con el jefe de cocina y realización de forma adecuada de los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. En ausencia del jefe de cocina supervisión de las tareas anteriores. • Elaboración de platos. • Realización de las limpiezas periódicas establecidas en el plan elaborado. • Manipulación de alimentos en cumplimiento de la normativa vigente. • Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. • Colaborar en la planificación de menús y cartas. • Colaborar en la gestión de costes e inventarios, así como en las compras. • Controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. REQUISITOS: • Experiencia de 2 años en posición similar (buffet partida calientes y fríos). • Estudios en cocina/hostelería. • Proactividad, dinamismo. • Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. · Residir en la isla de Tenerife. SE OFRECE: • Contrato de 40h semanales. • Salario competitivo. Department: F&B kitchen Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

About the job JOB SUMMARY Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists with the creation and execution of a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. OR • Master's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Planning and Decision Making • Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Assists in the creation of the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. • Analyzes financial data and market trends. • Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. • Provides on going analytical support by monitoring the operating department’s actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business. Assisting in Leading Finance & Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicating with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy. Managing Projects and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department’s orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conducts performance review process for employees. • Participates in hiring activities as appropriate. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Finance & Accounting About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job We are looking for a proactive Administrative to join our Finance & Administration team. You will work closely with the Manager of Financial Controlling and team members to ensure the seamless execution of administrative tasks and continuous improvement of operational processes. Responsabilities: - Analyze figures from various systems and create reports for the Manager of Financial Controlling, including gather essential financial data - Support finance-related projects, particularly on process improvements and system implementations - Provide support on daily accounting tasks such as daily closures, bank transactions, debtors and creditors management, and month-end closings - Provide administrative support to internal and external stakeholders in financial matters - Assist in all areas of administration, including handling invoices, billing, provider management, accounting, and taxes (primarily during holiday coverage) - Assist in ensuring the company complies with group financial standards and supports internal compliance efforts - Maintain organized records of administrative projects, systems updates, and processes improvements Working with us comes with excellent benefits, including the opportunity to enjoy an active lifestyle with discounts on all resort amenities and activities, promoting a healthy work-life balance. Additionally, if you’re relocating from outside Spain, you’ll receive personalized support in handling the necessary documentation to ensure a smooth transition for your employment. Department: Administration Finance & Accounting About you - Bachelor's Degree in Business Administration, Finance, Accounting, or related field - Minimum 2 years of experience in an administrative role, ideally within finance (accounting / controlling) - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and knowledgeable in financial/accounting software - Ideally experience with PMS (Opera), Dynamics, and other relevant systems - A structured and analytical approach to projects and administrative tasks - Excellent communication skills in English and Spanish (bilingual proficiency desirable) - Demonstrated ability to work under pressure and meet deadlines - Detail-oriented, with excellent time management and problem-solving skills - Hospitality sector experience is highly desirable Language required: Spanish. English is a plus The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam

About the job Desde Catalonia Hotels & Resorts estamos en búsqueda de un perfil junior para incorporarse como 2º de COCINA en el equipo de nuestro hotel ORO NEGRO, ubicado en Arona (Tenerife). Se trata de un hotel vacacional en el sur de la isla con servicio de buffet. Las tareas principales a realizar son las siguientes: - Coordinar la partida o sección de la cocina que se encuentra bajo su responsabilidad. - Dar apoyo, seguimiento e implantación a las demandas del Jefe de Cocina. - Elaborar platos de su partida y supervisar su acabado y presentación. - Supervisar la limpieza e higiene del área de la cocina destinada a su partida y asegurarse del perfecto estado de utillaje e instalaciones. - Coordinar el trabajo del personal a su cargo, distribuyéndolo en función del volumen de trabajo. - Colaborar en la instrucción del personal a su cargo. - Participar en el control de aprovisionamientos, conservación y almacenamiento de mercancías. REQUISITOS - Estudios profesionales en cocina. - Experiencia en buffet. - Proactividad, dinamismo, liderazgo. - Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. OFRECEMOS - Incorporación inmediata. - Jornada completa. - Salario competitivo. - Alojamiento a cargo de la empresa (en caso de no residir en la isla de Tenerife). - Posibilidades reales de crecimiento dentro de la cadena. Alojamiento a cargo de la empresa OFRECEMOS - Incorporación en México - Salario competitivo - Alojamiento a cargo de la empresa - Posibilidades reales de crecimiento Department: F&B kitchen About you - Estudios profesionales en cocina - Experiencia en restaurantes gastronómicos - Proactividad, dinamismo, liderazgo - Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados Language required: Spanish. The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

About the job POSITION SUMMARY Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

W INSIDER Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Supply guests with directions and information. Arrange transportation for guests/visitors. Notify Loss Prevention/Security of any reports of theft. Prepare VIP’s arrival and secure any details needed throughout their stay. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Maintain awareness of undesirable persons on property premises. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Policies and Procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Guest Relations Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address guests' service needs in a professional, positive, and timely manner. Thank guests with genuine appreciation and provide a fond farewell. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Assist other employees to ensure proper coverage and prompt guest service. Communication Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to guests and co-workers using clear, appropriate and professional language. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Provide assistance to coworkers, ensuring they understand their tasks. Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Quality Assurance/Quality Improvement Comply with quality assurance expectations and standards. Physical Tasks Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Check-in/Check-out Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine. Ensure rates match market codes and that any exceptions are documented and include an explanation. Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. Accommodate requests for room changes when possible. Communicate to appropriate staff that there are guests that are waiting for an available room. Verify and adjust billing for guests. Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp). Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information (e.g., number, name, address) when taking reservation or checking guest in. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. Clear departures in computer system to document that rooms are no longer occupied. Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns. Review requests for late check-outs and approve according to occupancy. File guest paperwork or documentation. Communications Operate telephone switchboard station in order to answer telephone calls. Reports/Recordkeeping Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Print contingency lists to have a record of all guests in case of emergency. Run credit card authorization report and check for discrepancies. Greet/Escort Guests Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Guest Services Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Answer, record, and process all guest calls, requests, questions, or concerns. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed. Cash Handling Count bank at end of shift and secure bank. Provide change to guests. Cash guests' personal checks and traveler's checks. Balance and drop receipts according to Accounting specifications. Process all payment types such as room charges, cash, checks, debit, or credit. Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Maintenance/Security Notify Loss Prevention/Security of any guest reports of theft. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new

About the job The Executive Chef is responsible for managing and supervising all culinary operations at the resort across our 5 points of sale. The goal is to ensure the quality, presentation, and consistency of the food served, in line with resort standards, while ensuring customer satisfaction. Additionally, they will manage kitchen staff and resources efficiently, maintaining high levels of hygiene and safety. Responsabilities: · Supervise and coordinate kitchen activities across the different sales points at the resort (buffets, à la carte restaurant, and bars) · Plan and design menus for each restaurant, adapting to the theme of each venue while ensuring quality and variety · Monitor and adjust food inventories, ensuring the proper use of products to minimize waste · Ensure that all food meets the highest standards of quality, presentation, and taste · Supervise compliance with food safety and hygiene regulations in all kitchen areas, applying the principles of current legislation · Create and oversee processes to ensure compliance with food safety and hygiene regulations and resort standards in all kitchen areas · Manage the kitchen budget, controlling food, supplies, equipment and staff costs · Implement cost optimization strategies, including efficient inventory management and supplier negotiations · Develop initiatives to improve the profitability of the food sales points without compromising quality · Maintains purchasing, receiving and food storage standards · Develop new dish and menu ideas to enhance the resort's culinary experience, with special attention to current trends and guest preferences · Collaborate with the marketing team to design special events and promotions that boost restaurant sales · Maintain a customer-focused approach, interacting with guests to gather feedback on food quality and dining experiences · Effectively address any complaints or feedback related to service or food quality · Establishes goals including performance goals, budget goals, team goals, etc · Deep understanding of each employee's role, enabling effective coordination of kitchen staff shifts based on demand, and the ability to step in or find suitable replacements during absences · Provide guidance to the kitchen and support staff by setting performance standards, offering regular feedback and 1-on-1s, collaborating with HR on performance reviews, and ensuring ongoing development and training for a motivated team · Ensures property policies are administered fairly and consistently · Showcase innovative cooking techniques and equipment to the team Working with us comes with excellent benefits, including the opportunity to enjoy an active lifestyle with discounts on all resort amenities and activities, promoting a healthy work-life balance. Additionally, if you’re relocating from outside Spain, you’ll receive personalized support in handling the necessary documentation to ensure a smooth transition for your employment. Department: F&B kitchen F&B service About you · Minimum of 5 years of experience as a Head Chef or Sous Chef in hotels or resorts of the same or higher category · A degree in Gastronomy, Culinary Arts, or equivalent is preferred · Mastery of international and regional cooking techniques, HACCP control, team management, and kitchen administration · Leads by example · Excellent leadership, organizational, and communication skills. Ability to work under pressure and manage multiple sales points · A collaborative attitude and effective communication skills · Detail-oriented, with excellent time management and problem-solving skills · Valid food handler certification · Flexibility to work rotating shifts, including nights, weekends, and holidays · Proficient in Microsoft Office Suite · Advanced English proficiency (B2) is required, and knowledge of other languages is a plus Language required: Spanish. English is a plus The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam

About the job JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Experience Required: • 8-10 years’ experience in the Information on Technology or related professional area. • Need to have the appropriate qualifications and technical expertise. • Communication is critical as you will deal with Guests. • At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure. • Having a ‘Guest-first’ mentality is needed to be successful in this role. Preferred: • Spanish language but not mandatory. • System-related professional certifications desired. • Some experience of Luxury hotel operations. CORE WORK ACTIVITIES: - Managing Technology Needs within Budget Targets - Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. - Confirms that property follows appropriate Marriot international Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies - Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property. - Conducts periodic inventories of applications and hardware; prepares reports as requested. - Confirms that technology assets are secured. - Complies with technology-related vendor contracts. - Building and Sustaining relationships with Customers. - Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. - Provides customer service to associates at dedicated property. - Responds to inquiries from customers/vendors/peer group. - Assists in disaster recovery and business continuity as it relates to technology. - Provides technical guidance. - Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources. - Images desktops, installs new software applications, applies patches, maps drive to appropriate server/network. - Moves/adds/changes PCs/peripherals, migrating data when necessary. - Performs routine desktop backup as scheduled or directed. - Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place. - Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. - Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. Same Posting Description for Internal and External Candidates W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: IT & Technology About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a COCINERO/A para trabajar en nuestro hotel ORO NEGRO, ubicado en Arona (Tenerife). TAREAS PRINCIPALES: · Colaboración con el equipo de cocina en los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. · Realización de las tareas pautadas de elaboración y presentación de platos. · Realización de las limpiezas periódicas establecidas en el plan elaborado. · Manipulación de alimentos en cumplimiento de la normativa vigente. · Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. · Colaborar en la ejecución de menús y cartas · Controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. REQUISITOS: · Experiencia previa en cocina. · Proactividad, dinamismo. · Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. SE OFRECE · Contrato de 40h semanales. · Salario competitivo. · Incorporación inmediata. · Posibilidad de crecimiento en una empresa en plena expansión. Number of positions: 2 Department: F&B kitchen The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.