About the job Sobre nosotros Axel Hotels es la primera cadena hotelera internacional dirigida al colectivo LGBTIQ+,donde todo el mundo es bienvenido. Espacios concebidos, desarrollados y pensados para el público LGBTIQ+ pero abiertos a todo el mundo. La apertura del AxelHotelBarcelona en 2003 fue el principio de un proyecto que se encuentra actualmente en plena expansión, con 10 hoteles actualmente en portfolio y 3 en proyecto para los próximos meses, Valencia, Bilbao este 2024 y Oporto en el 2026. Descripción de la oferta En Axel Hotels seleccionamos un/a responsable del área de restauración (Buffet, Bar y SkyBar) para incorporación en nuestro hotel Axel Two Barcelona. Si eres tenaz, responsable, sanamente ambicioso y motivado, nos encantará que crezcas con nosotros. Misión: Se encargará de garantizar el servicio de Buffet de desayunos y la supervisión del Bar y Skybar de acuerdo con los estándares operativos del servicio, estándares de presentación, tipología de oferta y calidades propios de Axel Hotels Funciones: • Gestión del servicio: planificación, supervisión y control. • Gestión de turnos y horarios para garantizar el servicio los 360 días. • Supervisión del desempeño del equipo. • Gestión de stocks de los diferentes puntos de venta (inventarios y compra) • Preparación de la sala y montaje del buffet de desayunos, en el momento y forma necesarios para el inicio del servicio. • Control de la presentación, calidad y oferta del buffet de desayunos siguiendo los estándares definidos. • Supervisión del servicio, reposicionando los productos del buffet según necesidad. • Crear experiencias auténticas y personalizadas a través de un alto nivel de atención y servicio. • Gestión del personal a su cargo, coordinación del servicio • Control y de órdenes de servicio y atención a las mismas. • Control de servicios ofrecidos y cargos/ facturación. • Desmontaje del buffet y disposición de la sala según estipulado. • Almacenamiento de productos • Mantenimiento del orden y limpieza de equipos y utensilios. Se ofrece: ·Posibilidades reales de progresión en la empresa. ·Posibilidad futura de movilidad geográfica en hoteles de la cadena y/o nuevos proyectos. ·Oportunidad de formar parte de un equipo diverso y comprometido. ·Entorno de trabajo inclusivo y respetuoso. ·Horario intensivo de mañana y dos fines de semana libres al mes. Department: F&B service About you • Experiencia trabajando en restaurante/bar como responsable de área. • Actitud positiva y pasión por el servicio y disfrutar generando experiencias positivas • Orientación a la calidad, y apreciación por las técnicas de producción. • Capacidad para gestionar partidas individuales controlables, analizar y proporcionar información sobre medidas de ahorro de costes, ejecución adecuada y producción eficiente. Language required: English. The company Axel Hotels positions itself as the leading business group of global reference aimed to LGBTIQ+ Community. With a portfolio of services and quality products designed, developed and adapted to this group, all within an environment of diversity and respect for the community which belongs to.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You’ll deliver high quality products and service levels while maintaining a profitable department. Establish, monitor, and manage budgeted revenue and net operating income. Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals. Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded. Establish and champion SLS specific Standard Operating Procedures (SOP’s) for the department. Oversee all aspects of training, orientation, and development for the department. Monitor quality of service and product. Ensure that labor and expense guidelines are adhered to maintain budgeted expenses. Supervise and provide leadership to the team. Organize and conduct department meetings. Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner. Manage all phases of Loss Prevention within the department. Prepare and submit required reports in a timely manner. Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge. Monitor industry trends, take appropriate action to maintain competitive and profitable. Work with Executive Committee members as needed and keep them informed of departmental issues as they arise. Work seamlessly with brand partners and corporate partnerships. Promote inter-company business relations and shares best practices. Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws. Qualifications What we are looking for... 5+ years of experience in a senior food & beverage, banquets and/or catering role, preferably within a lifestyle brand. Resort and international experience preferred. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Event The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 4*S situado en Barcelona. Si te apasiona la hostelería, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: - Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel… - Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción. - Realizar el control, almacenamiento y transporte de los equipajes de los clientes. - Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.) - Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería. - Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia. - Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario. Requisitos - Experiencia de, al menos, 1 año como botones en hoteles de 4* o 5*. - Deseable formación de grado medio o superior de hostelería o turismo. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, resolutiva y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Persona ágil físicamente, acostumbrada a cargar peso y estar muchas horas de pie. - Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en turnos de noche (posición de botones nocturno) Se ofrece: - Contrato estable - Incorporación inmediata Department: Customer Service The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
About the job POSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Customer Service The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job Descripción de la empresa DO & CO, potencia mundial en el sector de la hostelería y las aerolíneas, es una de las empresas más apasionantes y respetadas de todo el mundo. Con un creciente prestigio en el sector del catering de aerolíneas, DO & CO ofrece apasionantes oportunidades para trabajar en nuestra sede central. Con nuestra presencia global y nuestro compromiso con el lujo, tendrás la oportunidad de trabajar en proyectos apasionantes. Descripción del empleo Buscamos Lounge Manager que gestione las salas VIP dentro del aeropuerto, asegurando la satisfacción del cliente y el cumplimiento de los estándares de calidad, seguridad y servicio de DO & CO. Dentro de sus funciones están: Gestionar la comunicación con el cliente y atender a todas sus necesidades, tratando de mejorar continuamente la experiencia. Diseñar, planificar e implementar acciones mensuales (eventos en salas). Formar y gestionar al equipo para asegurar la entrega de resultados tanto cualitativos como cuantitativos. Garantizar el cumplimiento de las normas de seguridad e higiene. Asegurar la operativa de catering con los recursos disponibles para lograr los objetivos. Realizar pruebas de producto en sala, para asegurar el cumplimiento de lo acordado con el cliente. Dirigir y evaluar al equipo, verificando que están desarrollando bien sus funciones y ofreciéndoles guía, apoyo y motivación cuando la situación lo requiera. Implementar mejoras continuas para optimizar la operación y la satisfacción del cliente. Innovar en la oferta de menús y servicios, adaptándolos a las preferencias de los clientes Requisitos Experiencia previa de al menos 5 años en un puesto similar, dentro del sector HORECA, Retail, Gran Consumo, Catering y/ restauración. Formación preferiblemente en Grado de ADE, Hostelería o similar Persona dinámica y organizada con capacidad de liderazgo, gestión y negociación. Nivel de inglés alto (C1). Dominio Microsoft Office y alto de Excel Información adicional Creemos que nuestros empleados son el motor de nuestro éxito y nos esforzamos por crear un entorno de trabajo positivo y solidario. Como miembro de nuestro equipo, tendrá acceso a una serie de beneficios, entre los que se incluyen: No tiene que preocuparse por las tarifas de aparcamiento, ya que ofrecemos aparcamiento gratuito. Alimente su jornada laboral con deliciosos almuerzos y tentempiés gratuitos. Únase a nuestra dinámica empresa donde sus ideas son bienvenidas y valoradas. Eleve su carrera con auténticas oportunidades de crecimiento, ¡incluso en el extranjero! Aproveche la oportunidad de trabajar con un líder mundial del entretenimiento gourmet de lujo y deje su huella en el sector. Department: Customer Service About you Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
About the job Sobre nosotros Axel Hotels es la primera cadena hotelera internacional dirigida al colectivo LGBTIQ+,donde todo el mundo es bienvenido. Espacios concebidos, desarrollados y pensados para el público LGBTIQ+ pero abiertos a todo el mundo. La apertura del AxelHotelBarcelona en 2003 fue el principio de un proyecto que se encuentra actualmente en plena expansión, con 10 hoteles actualmente en portfolio y 3 en proyecto para los próximos meses, Valencia, Bilbao este 2024 y Oporto en el 2026 Misión: conseguir la máxima satisfacción del huésped, a través de un trato personalizado y servicio de excelencia. Funciones: ·Check-in/out ·Atención al público ·Atención telefónica ·Gestión de reservas ·Facturación, entre otras. ·Disponibilidad para realizar turnos rotativos Department: Reception About you ·Formación Profesional o Ciclo Formativo Grado Medio/Superior en Hostelería y Turismo. ·Valorable Grado de Turismo. ·Experiencia mínima de 2 años como recepcionista en hotel similar categoría. ·Imprescindible nivel alto de Inglés.Muy valorable otros idiomas. ·Se valora experiencia con sistema Tresipro / Ulyses Cloud. Language required: English. Spanish is a plus The company Axel Hotels positions itself as the leading business group of global reference aimed to LGBTIQ+ Community. With a portfolio of services and quality products designed, developed and adapted to this group, all within an environment of diversity and respect for the community which belongs to.
About the job Job Number 24176923 Job Category Food and Beverage & Culinary Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Reporting to the Director of Property Management at Le Collectionist, your main function will be to manage your portfolio of properties on the island of Ibiza in an assigned area. This role will require a strong emphasis on team coordination, problem-solving, and strategic organization to ensure the smooth operation of each property and the satisfaction of both owners and guests. Property Management: Manage the villas within your portfolio to proactively identify and address any issues, ensuring they consistently meet the highest standards during both the high and low seasons. Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task. Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers. Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract. Resolve any issues related to the above elements before, during, and after the guest’s stay as effectively as possible to maximize their satisfaction and that of the owner. Lead operational teams in property preparation and guest services, ensuring smooth coordination across departments. Support and guide cleaning and maintenance staff, ensuring clarity of roles and objectives for each team member. Encourage a collaborative work environment, encouraging team members to take initiative in resolving issues while maintaining high-quality service standards. This entails: Anticipate guest needs by monitoring arrival schedules, preparing check-in and departure files, and resolving any potential issues proactively. Welcoming each of our clients according to Le Collectionist brand standards. Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide. Responding to various requests from our guests during their stay. Acting as a strong point of the concierge service at the destination. Manage the check-out process, ensuring properties are returned in good condition and any potential disputes are handled efficiently. Develop a troubleshooting framework for addressing property-related challenges before, during, and after guests' stays, maintaining open communication with property owners. Department: Real Estate About you Language required: French. The company Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure. Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps. Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.
About the job Sobre nosotros Axel Hotels es la primera cadena hotelera internacional dirigida al colectivo LGBTIQ+,donde todo el mundo es bienvenido. Espacios concebidos, desarrollados y pensados para el público LGBTIQ+ pero abiertos a todo el mundo. La apertura del AxelHotelBarcelona en 2003 fue el principio de un proyecto que se encuentra actualmente en plena expansión, con 10 hoteles actualmente en portfolio y 3 en proyecto para los próximos meses, Valencia, Bilbao este 2024 y Oporto en el 2026 Misión: conseguir la máxima satisfacción del huésped, a través de un trato personalizado y servicio de excelencia. Funciones: ·Check-in/out ·Atención al público ·Atención telefónica ·Gestión de reservas ·Facturación, entre otras. ·Disponibilidad para realizar turnos rotativos Department: Reception About you ·Formación Profesional o Ciclo Formativo Grado Medio/Superior en Hostelería y Turismo. ·Valorable Grado de Turismo. ·Experiencia mínima de 2 años como recepcionista en hotel similar categoría. ·Imprescindible nivel alto de Inglés.Muy valorable otros idiomas. ·Se valora experiencia con sistema Tresipro / Ulyses Cloud Languages required: Spanish and English. The company Axel Hotels positions itself as the leading business group of global reference aimed to LGBTIQ+ Community. With a portfolio of services and quality products designed, developed and adapted to this group, all within an environment of diversity and respect for the community which belongs to.
About the job We are looking for a talented and passionate cooks to join our kitchen teams at our hotels throughout Spain. In this role, you will be responsible for preparing and cooking delicious meals for our guests, ensuring high-quality standards, consistency, and contributing to their holiday memories. Number of positions: 6 Accommodation available if required Department: F&B kitchen About you - Proven experience as a Cook or in a similar kitchen position. - Strong knowledge of food safety and hygiene standards. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. - Strong communication and teamwork skills. - Flexibility to work evenings, weekends, and holidays. - Passion for cooking and delivering high-quality food experiences. Language required: Spanish. The company ALEGRIA Hotels is a leading hospitality group known for providing exceptional experiences and high-quality service in prime locations throughout Spain. Our portfolio includes a range of upscale properties, from beachfront resorts to city-center hotels, each offering a unique blend of comfort, style, and innovation. At ALEGRIA Hotels, we are committed to delivering unforgettable stays for our guests, with a focus on sustainability, personalized service, and fostering a warm and welcoming environment. As part of our team, you will have the opportunity to work in a dynamic, supportive environment where your professional growth is encouraged. We offer diverse career opportunities in hospitality, from guest services to management, all aimed at cultivating talent and providing hands-on experience in the industry. Join us and be a part of a company that values creativity, excellence, and teamwork.
No11 Gastrobar, located in Port Andraitx, is committed to providing a warm and welcoming dining experience centred on exquisite asian/mediterranean small plates, with a passion for wines and cocktails. We take pride in offering a unique dining experience which sets us apart. We have a sincere commitment to quality and customer satisfaction. Our menu is designed by renowned chef, Bonnie Han of Nama Restaurant in Deia, and in its first year has proven very popular. Chef Bonnie Han continues as our Executive Chef on a consultancy basis and will meet with the Head Chef on a monthly basis to monitor quality and assist with any issues. This role is perfect for a Head Chef that prides themselves on process and consistency, hygiene, team management and perfect execution. The ideal candidate has worked in establishments where a menu is predetermined and is focussed on team management and consistent execution. This position may also be ideal for an experienced sous chef keen to step up into a Head Chef role and manage their own kitchen. Role Description: This is a seasonal, on-site role for a Head Chef at No11 Gastrobar in Port Andraitx. The Head Chef will be responsible for the day-to-day management of the kitchen, including stock ordering, food preparation, cooking and presentation, inventory management, and kitchen staff management. The Head Chef will take great pride in delivering consistency, efficient time management of orders, cost management, maintaining a clean and orderly kitchen, and ensuring that all food is prepared to the highest quality standards. The position will start in February/March 2025 on a fiji discontinuo contract. The season will end October/November 2025. No11 only offers an evening service. Qualifications / Requirements: - Equivalent work experience as a Head Chef or as an experienced Sous chef seeking the next step. - Expert knowledge of food safety regulations and best practices - Knowledge of different cuisine styles and cooking techniques - Strong leadership and communication skills - Ability to work well under pressure in a fast-paced kitchen environment - Excellent organisational and time management skills - Strong attention to detail and a commitment to maintaining high standards of quality - Content to work within a small team in a very small kitchen. - Does not possess a large ego and acknowledges the need to be a team player when working within a small team. - Ability to work collaboratively with front-of-house staff to ensure a seamless dining experience - Must be able to create a positive work environment and treat all personnel with respect and patience - Experience with ordering and inventory management - Must be able to converse in Spanish. English is a bonus. - Must be able to legally work in Spain from March 2025. We’d love to talk to you to discuss the role further, but please do not apply if: - You are uncomfortable working with an existing menu and recipe sheets. - You are uncomfortable working with an Executive Chef and listening to their advice. - Do not like working in a small kitchen or among a small team.
About the job POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
El puesto Como Head Barista & Quality Control, serás responsable de la gestión diaria del Coffee Lab, asegurando una experiencia de cliente excepcional y la calidad de nuestro café en todo momento. Este puesto exige un alto nivel de autonomía, ya que tendrás la responsabilidad de gestionar todos los aspectos operativos. Buscamos una persona apasionada por el café, con una sólida experiencia en el sector y con alta capacidad de aprendizaje y ganas de desarrollarse profesionalmente. Responsabilidades Seguimiento procesos y protocolos; Cumplimiento y supervisión general de las operaciones diarias del Coffee Lab durante tu turno; Apoyo en la selección de grano verde, desarrollo de recetas, y control de calidad post tueste; Requisitos Experiencia demostrable de al menos 2 años como Barista trabajando con café de especialidad; Certificados SCA y/o formación similar en Hostelería; Atención al detalle; Conocimientos técnicos de maquinaria de alta gama (máquina & molinos); Actitud proactiva y autonomía en la toma de decisiones; Excelente trato tanto con el equipo interno como con el cliente; Capacidad para trabajar de forma eficiente y organizada; Inglés valorado, no imprescindible; Pasión por el café. Ofrecemos Contrato indefinido con jornada completa; Jornada intensiva con horario de oficina, con dos días libres (Domingo libre asegurado + 1 día, horarios no rotativos); Salario inicial entre 21.000 € - 23.000 € brutos anuales; Proyección real de crecimiento dentro de la empresa; Formación continua a cargo de la empresa con posibilidad de desarrollo y crecimiento en nuevas áreas (selección de grano verde, tueste, participación en competencias nacionales e internacionales, desarrollo de formaciones & eventos); Equipamiento de maquinaria de la más alta calidad, para que puedas realizar tu labor con lo mejor del sector; Un entorno dinámico y en crecimiento, con grandes oportunidades para tu desarrollo y mejora salarial. Buscamos a alguien que sea: Responsable y autónomo en la gestión diaria; Proactivo, con ganas de aprender y mejorar continuamente; Ambicioso, con una visión de crecimiento profesional: Amable, con un excelente trato al público y la capacidad de crear una experiencia memorable para nuestros clientes: Apasionado por el café y con ganas de aportar ideas innovadoras al equipo: Con un espíritu fresco y joven, lleno de energía y motivación para aportar al desarrollo de nuestro proyecto. Si compartes nuestra pasión por el café y estás listo para unirte a un equipo en crecimiento, ¡esperamos tu postulación!
About the job The Executive Chef is responsible for managing and supervising all culinary operations at the resort across our 5 points of sale. The goal is to ensure the quality, presentation, and consistency of the food served, in line with resort standards, while ensuring customer satisfaction. Additionally, they will manage kitchen staff and resources efficiently, maintaining high levels of hygiene and safety. Responsabilities: · Supervise and coordinate kitchen activities across the different sales points at the resort (buffets, à la carte restaurant, and bars) · Plan and design menus for each restaurant, adapting to the theme of each venue while ensuring quality and variety · Monitor and adjust food inventories, ensuring the proper use of products to minimize waste · Ensure that all food meets the highest standards of quality, presentation, and taste · Supervise compliance with food safety and hygiene regulations in all kitchen areas, applying the principles of current legislation · Create and oversee processes to ensure compliance with food safety and hygiene regulations and resort standards in all kitchen areas · Manage the kitchen budget, controlling food, supplies, equipment and staff costs · Implement cost optimization strategies, including efficient inventory management and supplier negotiations · Develop initiatives to improve the profitability of the food sales points without compromising quality · Maintains purchasing, receiving and food storage standards · Develop new dish and menu ideas to enhance the resort's culinary experience, with special attention to current trends and guest preferences · Collaborate with the marketing team to design special events and promotions that boost restaurant sales · Maintain a customer-focused approach, interacting with guests to gather feedback on food quality and dining experiences · Effectively address any complaints or feedback related to service or food quality · Establishes goals including performance goals, budget goals, team goals, etc · Deep understanding of each employee's role, enabling effective coordination of kitchen staff shifts based on demand, and the ability to step in or find suitable replacements during absences · Provide guidance to the kitchen and support staff by setting performance standards, offering regular feedback and 1-on-1s, collaborating with HR on performance reviews, and ensuring ongoing development and training for a motivated team · Ensures property policies are administered fairly and consistently · Showcase innovative cooking techniques and equipment to the team Working with us comes with excellent benefits, including the opportunity to enjoy an active lifestyle with discounts on all resort amenities and activities, promoting a healthy work-life balance. Additionally, if you’re relocating from outside Spain, you’ll receive personalized support in handling the necessary documentation to ensure a smooth transition for your employment. Department: F&B kitchen F&B service About you · Minimum of 5 years of experience as a Head Chef or Sous Chef in hotels or resorts of the same or higher category · A degree in Gastronomy, Culinary Arts, or equivalent is preferred · Mastery of international and regional cooking techniques, HACCP control, team management, and kitchen administration · Leads by example · Excellent leadership, organizational, and communication skills. Ability to work under pressure and manage multiple sales points · A collaborative attitude and effective communication skills · Detail-oriented, with excellent time management and problem-solving skills · Valid food handler certification · Flexibility to work rotating shifts, including nights, weekends, and holidays · Proficient in Microsoft Office Suite · Advanced English proficiency (B2) is required, and knowledge of other languages is a plus Language required: Spanish. English is a plus The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam
We are hiring! ** Sumiller** Reports to: Restaurant Manager Responsible for: Developing an excellent service to customers Job Requirements: Education in: Hospitality/ Turism Experience: Minimum 2 years Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club Bring an excellent experience to customers To participate in the development of the department and restaurant with the Management Team Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Control and lead the service of the assigned rank together with the assistant Guarantee the correct assembly and disassembly of the rangeBe able to recommend and adapt the courses to the customer Defend our menu by the full knowledge of each dish and their ingredients Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Maintaining the standards in terms of allergens Be able to recommend alternatives and solutions taking care of customer allergiesEnsure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review customers procedures and update accordingly Financial Ensure that every table receive the correct bill and do the payment before leave the restaurant Keep in mind the pre-payment or discount reservations Optimize, as far as possible, the waste of resources People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realizedBe aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs ¿Eres un apasionado del mundo del vino? 🍷 En Boho Club abrimos proceso de selección para el puesto: Ayudante de Sumiller Buscamos a una persona con formación y experiencia en vinos, con muchas ganas de aportar conocimiento y crecer profesionalmente. Orientada a dar siempre el mejor servicio tanto al cliente como al equipo. Requisitos del puesto de trabajo: Educación en Hostelería / Turismo Estudios especializados de sumiller (*Muy valorable: WSET Conocimientos básicos de cocina, maridaje y coctelería Experiencia: Mínimo 2 años Idiomas: Inglés Avanzado/Profesional Español Avanzado/Profesional Muy valorable otros idiomas Principales funciones y objetivos del puesto: Ser una persona responsable y resolutiva Tener habilidad para las relaciones interpersonales Garantizar un buen servicio y atención al cliente Polivalente y dispuesto ayudar en todo al equipo Buena presencia e imagen cuidada Excelente capacidad organizativa y de planificación Trato profesional Formar parte e integrarse en la oferta al cliente de una experiencia gastronómica al completo Altos estándares de servicio en mesa Colaboración y comunicación con el equipo Ofrecemos Contratación de larga temporada Jornada completa. Dos días de descanso Jornadas laborales de 8 Horas en servicio de almuerzo o cenas Plan de formación y desarrollo profesional Salario emocional alto. Buen ambiente de trabajo Otros: Esta descripción del puesto de trabajo sirve como guía y puede modificarse en función de las necesidades cambiantes de la empresa
About the job Support us as KITCHEN CHEF (m/f/d) Culinary delights at themed buffets, in the speciality restaurant or during live cooking: you are responsible for the varied implementation of our themed buffets and for creating imaginative menus in our gourmet restaurants. You often demonstrate your cooking skills directly in front of the guests and organise the kitchen operations in the background. You should bring your own personality and the following - Completed vocational training with several years of professional experience - Ideally training as a master chef - At least one year's experience abroad in a comparable position - ideally also in the resort hotel industry - A pronounced focus on quality and service as well as above-average commitment and resilience What we offer: - a secure position with real team spirit - Free board and lodging - Free access to club facilities - Career opportunities at home and abroad - a creative and informal working environment and the opportunity to try out new things Department: F&B kitchen About you You should bring your own personality and the following - Completed vocational training with several years of professional experience - Ideally training as a master chef - At least one year's experience abroad in a comparable position - ideally also in the resort hotel industry - A pronounced focus on quality and service as well as above-average commitment and resilience Language required: Spanish. German and English are a plus The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
Para nuestra nueva franquicia de Paterna seleccionamos estilistas con amplia experiencia demostrable. Buscamos gente con grandes dotes de trabajo y profesionalidad. Se admiten mejoras de empleo, alta remuneración.
About the job Gourmets, organisational talent, multi-tasker: you will delight our guests with culinary highlights in the restaurant, at the bar, on the beach and other unique locations. You motivate your team to perform at their best and always keep an eye on quality. free accomodation free board and free drinks, trainings, career opportunities, free access to the club facilities, a creative and familiar working environment and the opportunity to try out new things Department: F&B Management Sales About you You should bring your self and the following with you: | Training in the hotel and catering industry | At least 2 years experience in a management position or as a team leader | Communication and team skills also beyond your own department | creativity and solution orientation I good manners and cultivated appearance I Fluent in German and English, ideally knowledge of the local language Languages required: English and German. Spanish is a plus The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
At Paulo Airaudo Group we are always looking for new talents to form the best team in an exceptional location. If you are looking to grow both personally and professionally, we will be happy to meet you! ALEIA by Paulo Airaudo is a haute cuisine project, which received its first Michelin Star in November 2022, located in the luxurious Casa Fuster Hotel in Barcelona (Spain). We are looking to expand our room team. Responsibilities: -Provide high quality service to our clients, ensuring a memorable experience. -Know in depth the menu and the chef's recommendations to advise diners. -Maintain a clean and orderly environment in the service area. -Collaborate with the team to ensure smooth and efficient service. What we offer: -Professional and dynamic work environment with an international team. -Competitive salary, according to the experience and training provided by the candidate -5-day work week, with an indefinite contract and 2 fixed and consecutive weekly days off What we expect: -Previous experience as a waitress/waiter in luxury restaurants. -Excellent communication and customer service skills, with language proficiency. -Professional attitude, impeccable presentation and ability to work under pressure. -Time availability and ability to work as a team.
About the job Overview The Director of Groups Sales together with the Director of Sales is responsible for the development of successful solicitation strategies to all groups segments in terms of rooms, beverage and food and meeting space, in order to meet and exceed revenue goals. This position oversees and monitors the demand for groups business. He/she is responsible for the process from enquiry to conversion. The Director of Groups coaches and manages a team of Groups Sales managers, executives, coordinators, a Sales Analyst and Trainees. How it´s done ESSENTIAL FUNCTIONS Directs and manages all group and banquet sales activities to maximize revenue potential through verbal or written communication with clients and during site inspections Recruits, directs, and manages trains and counsels Groups Sales team. Leads weekly groups’ sales meeting. Participates in following meetings (as required): Sales Strategy, Morning briefing, sales strategy, pre-convention, training, and other sales related meetings. Designs in conjunction with Director of Sales and Director of Convention Services, HID’s for vital processes involving Groups and Sales in general. Works with the Director of Revenue Management to set the pricing of group requests. Works with other departments within the hotel to provide quality service to customers. Attends some trade shows, customer events, fam trips and local industry meetings. Sets objectives for groups and event sales team following the Marriott Sales Incentive Plan. Handles specific markets/segments according to experience and has own sales objectives. Maintains knowledge of market trends, competition and customers. Participates as a team player with all departments. Assists with projects and reports. REQUIREMENTS The Director of Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: EU work permit is required. Proven experience in leading a (sales) team. Minimum of 4 years’ experience in Direct Sales. Passion for sales and for service. Able to work and deliver results under pressure. Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable). Enquires good communication skills, both verbal and written. Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems, OneSource (SFA-web) desirable. Ability to assess/evaluate performance fairly. Knowledge of hotel and competitive environment. Desire to participate as part of a team. Good team player. Hours: The typical working schedule of the Director of Groups is from Monday to Friday from 09.00 AM to 17.00 PM but may be flexible depending on the business. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Sobre nosotros Somos una empresa líder en el sector del co-living con más de 10 años de experiencia en el mercado. Debido a nuestro continuo crecimiento y a la expansión de nuestras marcas inmobiliarias, estamos dando un paso adelante en la profesionalización y organización de las reformas y mantenimiento de inmuebles. Estamos buscando profesionales talentosos para ayudar a elevar nuestros estándares de servicio y respaldar nuestra estrategia de crecimiento. Cargo: Arquitecto - Diseñador de Interiores y Gerente de Compras Como Diseñador de Interiores y Gerente de Compras, desempeñará un papel crucial para garantizar que nuestras propiedades mantengan un alto estándar de calidad y diseño. Gestionarás el diseño estético y funcional de los nuevos espacios y supervisarás la mejora de los inmuebles existentes, asegurando la alineación con la visión de la empresa. Responsabilidades: Diseño y Desarrollo de Interiores: Liderar el diseño interior de nuevas propiedades y supervisar las mejoras de las propiedades actuales. Compras y Adquisiciones: Gestionar la adquisición de materiales, suministros y mobiliario para el mantenimiento y decoración de la propiedad. Coordinación de equipos: Coordinar equipos de montaje y supervisar la ejecución de proyectos. Inspecciones de propiedades: Visite regularmente las propiedades para garantizar el mantenimiento de la decoración, los muebles y los elementos de diseño en general. Requisitos: Español avanzado Licenciado en Arquitectura, Diseño de Interiores o un campo relacionado. Al menos 3 años de experiencia en diseño de interiores, compras o un puesto relacionado. Fuertes habilidades organizativas y atención al detalle. Capacidad para gestionar y coordinar equipos de forma eficaz. Experiencia en gestión de proyectos y trabajo con presupuestos. Beneficios: Salario competitivo de 2.200 € netos al mes. Incentivos basados en el rendimiento. Oportunidad de trabajar con una empresa en crecimiento e innovadora en la industria del co-living. Si eres un apasionado del diseño de interiores, tienes experiencia en compras y buscas unirte a una empresa dinámica y en crecimiento, te animamos a postularte. About Us We are a leading company in the co-living sector with over 10 years of market experience. Due to our continuous growth and the expansion of our real estate brands, we are taking a step forward in the professionalization and organization of property renovations and maintenance. We are looking for talented professionals to help elevate our service standards and support our growth strategy. Position: Architec Interior Designer & Procurement Manager As the Interior Designer and Procurement Manager, you will play a crucial role in ensuring that our properties maintain a high standard of quality and design. You will manage the aesthetic and functional design of new spaces and oversee the enhancement of existing properties, ensuring alignment with the company’s vision. Responsibilities: Design & Interior Development: Lead the interior design of new properties and oversee improvements to current properties. Purchasing & Procurement: Manage the acquisition of materials, supplies, and furniture for property maintenance and decoration. Team Coordination: Coordinate assembly teams and supervise the execution of projects. Property Inspections: Regularly visit properties to ensure the upkeep of decoration, furniture, and overall design elements. Requirements: Spanish advanced Degree in Architecture, Interior Design, or a related field. At least 3 years of experience in interior design, purchasing, or a related role. Strong organizational skills and attention to detail. Ability to manage and coordinate teams effectively. Experience in project management and working with budgets. Benefits: Competitive salary of €2,200 net per month. Performance-based incentives. Opportunity to work with a growing and innovative company in the co-living industry. If you are passionate about interior design, have experience in procurement, and are looking to join a dynamic and growing company, we encourage you to apply.
About the job Si quieres empezar a formarte en el mundo hotelero, esta es tu oportunidad! Seleccionamos estudiante de TURISMO / HOSTELERIA para realizar prácticas en la recepción de nuestros hoteles de la ciudad de BARCELONA en turno de tarde. La fecha de inicio es flexible, según disponibilidad de los candidatos El objetivo es dar soporte a toda el área de Recepción para realizar de manera cualificada, con iniciativa y responsabilidad, la recepción de los clientes y todas las tareas relacionadas con ello. Las principales tareas a desarrollar son las siguientes: • Check-in/Check-out. • Control y lectura de las llaves de las habitaciones. • Alquiler de cajas de seguridad. • Gestión de incidencias, pero no resolución. • Gestión de equipajes. • Cambios de habitaciones. • Gestión de llamadas a centralita. REQUISITOS: • Estar estudiando el grado en Turismo o similares. • Poder firmar un convenio con la entidad educativa. • Inglés medio alto + Otros idiomas valorables. • Orientación al cliente y ganas de aprender. OFRECEMOS • Prácticas remuneradas. • Jornada parcial de tardes. • Posibilidad de formar parte de una empresa en plena expansión. Number of positions: 3 Remuneradas. NO manutención posibilidad de incorporarse en la empresa una vez finalizadas las prácticas TURNOS MAÑANA /TARDE en función de la disponibilidad del estudiante Department: Reception About you Ser estudiante de turismo/hostelería o similar poder firmar un convenio de practicas y ganas de aprender Languages required: Spanish and English. The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.