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Tu Talento, Nuestra Tecnología Imagina un lugar donde tus ideas no solo son bienvenidas, sino que son el motor que impulsa nuestra evolución. En nuestra empresa, te invitamos a ser arquitect@ de tu propio éxito, explorando proyectos innovadores y desafiando constantemente tus límites, con una propuesta de valor alrededor del Workplace (Communication Services, IT Services, Printing Services) y de la Digitalización de Procesos (IT Consulting, Application Integration, Hyperautomation), todo bajo un marco de Hybrid Infrastructure (Datacenter, Cloud, Storage, Backup) No es solo un trabajo, es una aventura de descubrimiento y aprendizaje continuo. Aquí, cada día es una oportunidad para aprender algo nuevo, colaborar con l@s mejores y ser parte de algo realmente extraordinario. Además, en nuestra cultura laboral, la diversidad y la inclusión son pilares fundamentales. Valoramos las voces únicas y celebramos la riqueza que aportan a nuestro equipo. Junt@s, estamos construyendo un entorno donde todos prosperamos. Buscamos un Service Delivery Manager Lead para liderar y mejorar nuestra Oficina de Servicios Gestionados. La misión del rol es garantizar la excelencia operativa, estandarizar procesos, fomentar las mejores prácticas y asegurar la máxima satisfacción de nuestros clientes, a través de una gestión eficiente del equipo y los servicios entregados. Serás el referente estratégico de la entrega de servicios, impulsando la calidad, la eficiencia y la mejora continua en un entorno tecnológico dinámico. Principales responsabilidades: • Desarrollar y coordinar la estrategia de la Service Management Office, asegurando su alineación con los objetivos de negocio., • Promover y garantizar la adopción de buenas prácticas en la gestión de servicios (ITIL, ISO 20000, etc.)., • Medir, controlar y mejorar el rendimiento global de los servicios y del equipo (SLA, KPI, NPS, etc.)., • Liderar un equipo de Service Delivery Managers, equilibrando cargas de trabajo y optimizando recursos., • Asegurar la formación, desarrollo y evaluación del desempeño del equipo., • Coordinar con otras áreas (preventa, proyectos, operaciones) para garantizar una entrega fluida y sin fricciones., • Gestionar la calidad del servicio, los conflictos con clientes y los planes de mejora continua., • Supervisar proveedores, costes operativos y presupuestos asociados al área., • Actuar como punto de escalado para incidencias críticas y resolver conflictos complejos con orientación al cliente., • Garantizar el cumplimiento del Sistema de Gestión Integrado (SGI): seguridad, calidad, medioambiente y prevención. ¿Qué necesitas? • Preferiblemente formación universitaria en Ingeniería, Tecnología o áreas afines., • Experiencia consolidada como Service Delivery Manager Lead, gestionando proyectos de servicios gestionados complejos y de larga duración., • Experiencia liderando equipos multidisciplinares en entornos TI., • Idiomas: inglés nivel C1 (imprescindible). ¿Qué ofrecemos? • Crecimiento profesional: Incorporación al equipo de RRHH de Ricoh, compartiendo experiencias y mejores prácticas con compañeros en un entorno colaborativo. Por supuesto, te ofrecemos contrato indefinido, además de un plan de formación y carrera adaptado a tus expectativas., • Equilibrio trabajo-vida: Disfruta de teletrabajo y una jornada intensiva durante más de dos meses en verano, los viernes, los pre-festivos y la tarde de tu cumpleaños, para que la celebres cómo se merece., • Excelente clima laboral: Nos encanta celebrar nuestros éxitos como una gran familia. No te pierdas nuestras fiestas de Navidad, Summer Party y otros eventos solidarios y deportivos. ¡Incluso tenemos una banda y DJ que siempre nos animan con la mejor música!, • Retribución flexible: Con Ricoh Flex, puedes adaptar tu retribución a tus necesidades. Encuentra beneficios como formación, salud, transporte, restaurantes, guardería y más, además de disfrutar de descuentos en nuestro Ricoh Club.

Space Go is a young and dynamic company, focused on the creation, design and exploitation of freemium social games for the internet and mobile devices, based in Barcelona and Palma de Mallorca. We aspire to become leaders in the social casino universe, with a top-notch team always ready to take off and reach for the star. For this, we are committed to professional and personal growth, and we believe in cooperation to achieve our objectives, based on commitment to the company. These are our values: Go Up, Go in Sync and Go Bold. Your mission As a Growth Specialist you will identify business opportunities, you will own the end-to-ending campaign process, from strategic planning to execution and comprehensive reporting, follow up on key performance indicators campaigns and report on relevant areas, including funnels stages and conversions, manage agency partners, and collaborate with cross-functional teams including PR, media and product. The role also involves adapting and localizing global initiatives to ensure cultural relevance and impact. Responsabilities • Define and execute a sustainable growth strategy to expand Mundo Slots, balancing user volume and quality to maximize profitability, • Mentor the creative team, ensuring data-driven ad creative development that resonates with target audiences and enhances campaign performance, • Develop and refine UA, Retargeting and ASO strategies to hit and exceed key ROAS and CPA benchmarks, ensuring optimal budget allocation and efficiency, • Ensure marketing operations are aligned with business goals, and propose new growth tactics., • Manage full campaign lifecycle, including planning, budgeting, implementation, and performance tracking, • Optimize and expand marketing efforts across all media channels, • Manage agency and partners relationships, including briefing, timelines, contracts, budgets, setup, and end-to-end delivery, • Leverage data-driven insights to inform product decisions, working closely with Product, Creative, and Data teams to align growth efforts with game design and monetization, • Track campaign performance and support reporting, optimization, and knowledge sharing, • Define key growth KPIs and build dashboards or reporting systems for visibility and make data-driven decisions, • Conduct market research and competitive analysis to identify growth opportunities, • Guide the development of sales presentations and analysis of growth campaigns, • Contribute to the definition of processes, standards, and best practices for growth and innovation, • Help in definition and execution of our SEO and SEM growth strategy, aligned with company OKRs and growth objectives, • Conduct regular SEO audits and help with the implementation Hard Skills • +3 years of experience in mobile growth marketing role in F2P games, • Strategic mindset, able to balance short-term UA/Retargeting/ASO performance with long-term growth and monetization strategies for mobile games, • Hands-on experience with SRN, non-SRN, MMPs and ASO, • Strong analytical skills, with solid expertise in Growth metrics and tools, • Expertise in creative-driven performance marketing, working alongside creative teams to develop high-impact ad assets, • Strong understanding of marketing analytics, attribution, cohorts, funnels, KPIs, and data-driven decision-making, • Fluent in English (written and verbal), • Experience in SEO & SEM is a plus Soft Skills • Proactive, self-driven, well-organized and energized by a performance- and result-oriented environment, • Comfortable in a dynamic, evolving structure without rigid hierarchies, • A test-and-learn mindset, curiosity, and a love for scaling things, • A game lover, • Careful about details, • Leader and team worker, • Enjoys solving problems, • Critical and outside-the-box thinker We offer • Hybrid work with offices in Sant Cugat, • Flexible working hours, • 23 days of flexible holidays, • Annual training plan, • Happy Hours and social activities, • Access to tax discounts from your public transport, kindergarten costs, training, health care insurance and restaurants tickets, • Access to platforms discounts

As a Customer Service Representative in our team, you will:.Handle calls through CRM agent portal.Create quotations and orders via SAP system.Expedite and communicate expected delivery times to customers.Offer basic product advice to individual customer needs (at least catalogue knowledge).Provide f

As a Customer Service Representative in our team, you will:.Handle calls through CRM agent portal.Create quotations and orders via SAP system.Expedite and communicate expected delivery times to customers.Offer basic product advice to individual customer needs (at least catalogue knowledge).Provide f

Somos un gran equipo de repartidores comprometidos con el cliente, lleno de personas motivadas y apasionados con nuestro trabajo, ¡tenemos una vacante para ti! .Contrato Fijo Discontinuo (Por campaña según necesidades y tiene periodo de prueba de 1 Mes).Horario de Lunes a Domingo con 2 días de d

Presenta tu solicitud ahora para Repartidores con DELIVERY BCN SL entregando paquetes y ofreciendo excelentes experiencias para los clientes para marcas conocidas. Los repartidores se pasan el día en la carretera, por lo que sería fantástico sentir pasión por conducir. Saludar e interactuar con

Customer Service Representative in Barcelona (On-site). Delivery of high caliber Customer Service on Post-Sales requisitions . Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future.

Liderar un equipo de Service Delivery Managers, equilibrando cargas de trabajo y optimizando recursos. Experiencia consolidada como Service Delivery Manager Lead, gestionando proyectos de servicios gestionados complejos y de larga duración.

Global HR Service Delivery (UKG PROGRAM) A multinational company located in the Vallès Occidental region is seeking an experienced project manager to lead the global implementation of UKG HR Service Delivery (HRSD), including People Assist, Document Manager, and Smart Document Generation. Practical

Buscamos un Service Delivery Manager Lead para liderar y mejorar nuestra Oficina de Servicios Gestionados. Liderar un equipo de Service Delivery Managers, equilibrando cargas de trabajo y optimizando recursos. Experiencia consolidada como Service Delivery Manager Lead, gestionando proyectos de se

Service Delivery Manager en entornos de infraestructura y workplace.

Si quieres formar parte de un equipo “ Great Place to Work ”, ¡Sigue leyendo! Dentro de nuestra área de retail, queremos incorporar un Delivery Manager especializado en proyectos del sector RRHH ¿CUÁLES SERÁN TUS FUNCIONES? Garantizar la entrega de los proyectos que se le asignen cumpli

En Logicalis Spain, buscamos incorporar un perfil de Ingeniero de Seguridad IAM para nuestra Business Unit de Ciberseguridad , en nuestro departamento de Delivery , especializados en Gestión de Identidades.

En HAYS estamos colaborando con importante cliente de sector lujo.Estamos en búsqueda de un IT PM para que se una al equipo! La persona en este rol será responsable de garantizar la entrega exitosa de proyectos y servicios IT relacionados con los sistemas de back office de la organización.Funci

Responsibilities: Lead Delivery Organization: Lead a team of directors to deliver high-quality service to our cllients Develop and implement best practices and processes to continuously improve our efficiency and quality of company's services Lead the exploration and adoption of new technologies an

Are you looking for the next challenge in your career? Would you like to be part of an exciting highly qualified team of professionals in an international environment? We are currently looking for a qualified Big Data Cloudera Experts Join an international division and work alongside with some of

Delivery Manager IT – Soluciones Digitales | Lidera el cambio tecnológico desde dentro Ubicación : Madrid · Barcelona · Bilbao Modalidad híbrida : 3 días de teletrabajo + 2 días presenciales Proyecto confidencial – Posición estratégica en compañía líder del sector ¿Tienes una

You are a technical leader for Features delivery assisting and leading more junior developers.

Experiencia consolidada como Service Delivery Manager Lead, gestionando proyectos de servicios gestionados complejos y de larga duración. Buscamos un Service Delivery Manager Lead para liderar y mejorar nuestra Oficina de Servicios Gestionados. Liderar un equipo de Service Delivery Managers, equ

Are you looking for the next challenge in your career? Would you like to be part of an exciting, highly qualified team of professionals in an international environment? We are currently looking for AI Technical Experts to join the ALTEN Group AI Program.Join an international division and work al

Responsabilidades del puesto: Liderar la transición de T&M a servicios gestionados, diseñando e implementando nuevos modelos de delivery.

Are you looking for the next challenge in your career? Would you like to be part of an excitinghighly qualified team of professionals in an international environment? We are currently looking for a qualified System Engineer Join an international divisionand work alongside with some of the most t

You will be responsible for the delivery of a portfolio of IT projects, a major IT programme, or the technology delivery scope within large-scale business transformation initiatives for a global organisation in the industry. Leads and supports IT Project Managers, vendors, and implementation partner

Are you looking for the next challenge in your professional career? Would you like to be part of a highly qualified team in an international environment? We are currently looking for a Embedded Software Engineer C/Python.Join an international division and work alongside some of the most talented

Buscamos un perfil Service Delivery Manager, un perfil que esté acostumbrado a trabajar de la mano con cliente (negocio) y con el equipo técnico.

Are you looking for the next challenge in your career? Would you like to be part of an excitinghighly qualified team of professionals in an international environment? We are currently looking for a qualified Aeronautic Engineer Join an international divisionand work alongside with some of the mo

Buscamos un Service Delivery Manager para incorporarse a nuestro equipo de QoS MIM en Barcelona.

Are you looking for the next challenge in your career? Would you like to be part of an exciting highly qualified team of professionals in an international environment? We are currently looking for a qualified Biostatistician Join an international division and work alongside with some of the most t

Requisitos Experiencia demostrable como Director/a de Proyectos y Service Delivery Manager en entornos de infraestructura y workplace.

Are you looking for the next challenge in your career? Would you like to be part of an exciting, highly qualified team of professionals in an international environment? We are currently looking for qualified SW Developers & Fullstack- German Speaker Join an international division and work alongsi

Your Impact Account Management Key account ownership and relationship management for Palo Alto Networks’ largest customers Operate as primary point of contact for multiple product lines supporting the customer journey Operating cross-functionally with clients, end user through C-suite, and interna

Are you looking for the next challenge in your career? Would you like to be part of an exciting highly qualified team of professionals in an innovative and dynamic work environment working on challenging, international projects? We are currently looking for a Full stack with Java/springboot/ angu

We are looking for an expert to work as Delivery Lead! What do you need to fulfill this job? Experience as Service Delivery Manager (managing project on integration,data/ HR) +12 years of experience Understand the client’s industry, business, and their critical business drivers. Serve as a guid

Are you looking for the next challenge in your professional career? Would you like to be part of a highly qualified team in an international environment? We are currently looking for an Embedded SW Engineer.Join an international division and work alongside some of the most talented engineers and

Requisitos Experiencia demostrable como Director/a de Proyectos y Service Delivery Manager en entornos de infraestructura y workplace.

Are you looking for the next challenge in your career? Would you like to be part of an exciting highly qualified team of professionals in an innovative and dynamic work environment working on challenging, international projects? We are currently looking for an Android with Kotlin multiplataform

Delivery Manager IT – Soluciones Digitales | Lidera el cambio tecnológico desde dentro Ubicación : Madrid · Barcelona · Bilbao.

Are you looking for the next challenge in your career? Would you like to be part of an exciting, highly qualified team of professionals in an innovative and dynamic work environment, working on challenging, international projects? We are currently looking for a Devops engineer to complete our cu

Service Delivery Manager en entornos de infraestructura y workplace.

Are you looking for the next challenge in your career? Would you like to be part of an exciting highly qualified team of professionals in an innovative and dynamic work environment working on challenging, international projects? We are currently looking for a Risk Coordinator Bank sector to buil

What you’ll do day-to-day: Lead the delivery of a portfolio of IT projects, ensuring on-time, on-budget, and high-quality delivery within governance frameworks. Are you an experienced IT Project or Delivery Manager ready to lead large-scale technology transformations across global teams? If so,

Your main responsibilities will include: • Structural and classification design for ship hulls • Ensuring quality, accuracy, and timely delivery of your work • Solving structural challenges in cooperation with a multidisciplinary design organization • Contributing to complex vessel projects

What you’ll do day-to-day: Lead the delivery of a portfolio of IT projects, ensuring on-time, on-budget, and high-quality delivery within governance frameworks. Are you an experienced IT Project or Delivery Manager ready to lead large-scale technology transformations across global teams? If so,

In this position, you will work closely with our security specialists, analysts, and consultants, playing a key role in our Service Delivery Team to ensure the successful delivery of high-quality cybersecurity services.

Are you looking for the next challenge in your career?.Are you looking for the next challenge in your career?.Would you like to be part of an excitinghighly qualified team of professionals in an international environment?.We are currently looking for a qualified.SCQM or Manufacturing engineer.Join a

You will be responsible for the delivery of a portfolio of IT projects, a major IT programme, or the technology delivery scope within large-scale business transformation initiatives for a global organisation in the industry. IT delivery projects end-to-end. If you are looking for a new challenge and

Serás parte de un entorno dinámico y de alta visibilidad, responsable de gestionar.Responsabilidades principales:.PagerDuty (Capacity/Observability).Francés y/e inglés C1 o nativo.Experiencia contrastada gestionando incidentes en.Conocimientos transversales de TI (Cloud, redes, sistemas, segurid

En HAYS estamos colaborando con importante cliente de sector lujo.La persona en este rol será responsable de garantizar la entrega exitosa de proyectos y servicios IT relacionados con los sistemas de back office de la organización.Supervisar la entrega integral de proyectos y servicios IT para sis