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About the job Job Number 24172965 Job Category Food and Beverage & Culinary Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the strategic business leader of the property’s food and beverage operation, including 3 restaurants, 4 bars, Room Service and a very large Banquets/Catering operation. The Director of B&F develops and executes the division´s strategy and ensures implementation of the brand service standards and brand initiatives. The position ensures the food and beverage operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of all B&F outlets. CANDIDATE PROFILE Education and Experience Educated to university level; Relevant experience in a similar position managing multiple outlets; Fluent in Spanish and English Skills and Knowledge • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. • Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. • Reviews financial reports and statements to determine how Food and Beverage is performing against budget. • Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Strives to improve service performance. Developing and Maintaining Budgets • Develops and manages Food and Beverage budget. • Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. • Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Serves as a role model to demonstrate appropriate behaviors. • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). • Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. • Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Empowers employees to provide excellent guest service. • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. • Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. • Brings issues to the attention of Human Resources as necessary. • Ensures employees are treated fairly and equitably. • Coaches team by providing specific feedback to improve performance. Additional Responsibilities • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. • Order and purchase equipment and supplies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
¡Desde Staff Global buscamos promotor/a para degustación! FECHAS: 20, 22, 23, 29 y 30 nov HORARIO: 20 nov : 11:00h a 13:00h 22, 23, 29 y 30 nov : 11:00 a 14:00 y de 17:00 a 21:00 LUGAR: CONDIS GUIFRE - Calle Guifre 100-110, 8912, Badalona FUNCIONES: - Degustación de producto - Presentación de características y variedades - Prescripción y venta - Reporte diario al fin de la jornada, de ventas y fotos representativas de la acción. SALARIO: 8.70€/br/día ( IMPORTANTE: no es necesario tener coche, todo el material estará en el centro) UNIFORMIDAD: - Lo que debéis traer: Camisa blanca de botones (NO BLUSA, NO CAMISETA) + Pantalón negro (NO ROTOS, NI DESGASTADOS) + Zapato cerrado negro (NO ZAPATILLAS, NO BOTAS, NO BOTAS DENTRO DEL PANTALÓN). - Lo que se os facilitará: Delantal de la marca ¿Te interesa esta posición? ¡Te esperamos!
Únete a una empresa líder en su sector y pionera en e-Learning y lleva tus habilidades al siguiente nivel. Si quieres aprender a transformar procesos operativos en el entorno digital, gestionando proveedores, clientes y datos reales, esta es tu oportunidad. Trabajarás con KPIs reales y data histórica, gestionando relaciones con proveedores y optimizando flujos operativos para generar un impacto tangible. Más que manejar herramientas, buscamos a alguien con iniciativa y enfoque en el crecimiento de los proyectos. Responsabilidades: - Gestionar el CRM para optimizar relaciones con clientes y proveedores. - Apoyar en la gestión operativa con terceros, asegurando la correcta ejecución de procesos y coordinación con diferentes equipos. - Crear y analizar reportes en Zoho Analytics, ajustando las estrategias en función de datos reales. - Colaborar en la internacionalización de proyectos aplicando enfoques de process optimization y data-driven decision making. Qué aprenderás: - Gestionar relaciones con proveedores y optimizar procesos operativos en un entorno digital. - Implementar y optimizar el uso de CRM y herramientas como Zoho Analytics, Google Suite, Slack, y más. - Gestionar datos y métricas reales para asegurar la eficiencia y el impacto de las decisiones operativas. - Colaborar en un entorno ágil y global, aprendiendo a gestionar operaciones con una visión estratégica. Estamos buscando: - Una persona autodidacta, proactiva y con habilidades organizativas que pueda escalar procesos y mejorar la eficiencia operativa. - Ganas de aprender y adaptarse en un entorno dinámico. - Convenio de prácticas con universidad o escuela de negocios. Ofrecemos: - Modalidad de trabajo remota. - Mentoría directa de expertos en administración y operaciones. - Experiencia práctica gestionando proveedores y procesos con métricas y resultados tangibles. - Flexibilidad horaria (20h a la semana) y posibilidad de contrato tras las prácticas. - Prácticas de 6 meses en convalidación con su Universidad - Prácticas NO remuneradas - Al finalizar, recibirás dos recomendaciones personalizadas en LinkedIn de tus supervisores para impulsar tu carrera. Si te motiva gestionar y optimizar procesos con un enfoque estratégico, ¡te esperamos!
En Staff Global Group, buscamos personas apasionadas, visionarias y motivadas por alcanzar objetivos. Queremos incorporar a un nuevo compañero que, día a día asesore a clientes sobre nuestros productos y les ofrezca una buena experiencia. Si tienes ganas de aprender y crecer en un entorno dinámico, ¡sigue leyendo! ¿Qué harás en tu día a día? -Cada día visitarás nuevos lugares y personas. -Asesorar a los clientes sobre el producto y darle vida al material promocional. -Conectar con los clientes y crear una buena experiencia. -Al final del día, harás un pequeño informe para saber lo bien que va todo. ¿Qué te ofrecemos? -40hrs a la semana: de lun a vie, de 9:00 a 14:00 y de 17:00 a 20:00. ¡Un sábado por la mañana al mes para variar la rutina! Te damos un bono de 100€ para que utilices en ventas si traes a un amigo que perdura más de un mes en el tiempo. -Vehículo de empresa para que te muevas sin preocupaciones (nosotros cubrimos los gastos). -Salario: 1369€ brutos al mes + dietas + incentivos. ¡Que el esfuerzo tenga recompensa! ¿Qué buscamos en ti? -Que tengas carnet de conducir. -Que sepas comunicarte con claridad y disfrutes hablando con la gente. -Que tengas esa chispa proactiva y seas alguien con ganas de aprender y crecer.
¿Te gusta el mundo de la electrónica? ¿Tienes experiencia como reponedor/a? Si es así, ¡te estamos buscando! Desde Staff Global Group estamos en búsqueda de un/a reponedor/a para centros ubicados en tres centros de Barcelona. Se requiere: - Experiencia como reponedor/a - Valorable Carnet de conducir y vehículo propio. - Valorable experiencia en sector electrónica - Persona dinámica y con habilidades comunicativas. - Perfil comercial. Ofrecemos: - Jornada de 30h semanales distribuidas de la siguiente forma: Lunes: Maquinista de 9:00h a 15:00h Martes: Diagonal de 9:00h a 14:00h Miércoles: Maquinista de 9:00h a 15:00h Jueves: Diagonal de 9:00h a 14:00h y Badalona de 14:00 a 17:00 Viernes: Maquinista de 9:00h a 14:00h - Incorporación el 31/10 - Contrato indefinido - Salario: 1006,26€ brutos/mes. - Los días pueden variar dependiendo del día de recepción de mercancía. ¿Te interesa la posición? ¡Te esperamos!