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About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. - Experience in both Hotels and Restaurants will be highly valued. - Good command of the English language. - Excellent presentation. - Able to work in fast paced environments. - Great personality and customer service.

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 ** About Us** Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. **Job Summary** We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. **Duties and Responsibilities** - Client Support & Team Management - Lead the customer service team and ensure clients receive quick, helpful support - Handle complex or escalated client issues in a calm and professional way - Oversee all communication channels like phone, email, and face-to-face - Process Improvement & Staff Training - Create and improve customer service processes to make them more efficient - Train and guide team members to provide excellent service - Suggest improvements based on client feedback and team performance - Quality Monitoring & Reporting - Track important service metrics like response time and customer satisfaction - Share regular reports with management to highlight trends and progress - Make sure the team uses feedback to improve service quality - Teamwork & Coordination - Work closely with other departments (HR, Admin, Accounts) to resolve client issues - Keep records of client interactions updated in the CRM system - Make sure communication and follow-up with clients are accurate and timely ** ** **Essential Skills and Qualifications:** - Minimum of 3 years’ experience in a customer service or client-facing managerial role - Strong leadership, conflict resolution, and team management skills - Excellent verbal and written communication skills - Ability to work under pressure and manage multiple priorities - Proficiency with CRM systems, Microsoft Office, and basic reporting tools ** Desirable:** - Background in business consultancy, accountancy, or HR services - Familiarity with regulated training or education services - Experience in managing professional clients and B2B communication **What We Offer** - Competitive salary: £30,000 – £35,000 (based on experience) - 28 days paid annual leave (including public holidays) - Pension scheme enrollment - Opportunities for professional development and leadership growth - A supportive and collaborative work culture ** Location** 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX ** Application Information** ** 🗓 Application Deadline:** 30 September 2025 ** 🗓 Expected Start Date:** 14 November 2025 📩 Apply now by sending your CV and cover letter

About Us: Any Mess Cleaning Service Ltd provides professional cleaning services for homes specialising in end of tenancy cleaning services. We focus on quality cleaning, happy customers, and reliable service. Job Role: We are looking for a friendly and organised Customer Service Representative to help with our daily tasks. You will talk to customers, send quotes, book jobs, and make sure everything runs smoothly between our clients and cleaning team. Main Duties: Answer calls, emails, and WhatsApp messages from customers. Send quotes for cleaning jobs and follow up to win bookings. Book jobs and assign them to the cleaning team. Keep WhatsApp messages organised by labelling clients. Follow up with customers after jobs to check they are happy. Handle any complaints or problems and make sure they are solved. Keep records of all clients and bookings. What We Need From You: Experience in customer service (cleaning or service industry preferred). Good communication skills (friendly and professional). Able to learn quickly and work on your own when needed. Organised and able to handle several tasks at once. Comfortable using WhatsApp, email, and basic computer tools. What We Offer: Competitive rates A chance to grow with a busy and friendly company. Training and support to help you succeed.

We are looking for the individual who is expert in the following. Prepare financial statements for small Limited Companies under FRS102a & FRS105, including a full working paper file for manager and partner review Prepare both corporation and personal tax computations Preparing and submitting VAT returns General bookkeeping duties Address ad hoc HMRC and client queries Support other members of staff as required

Looking for a part-time tour leader to work with us on our day trips from Central London. The tour visits locations such as Stonehenge. Must be chatty, confident and able to learn some history ! 7am starts so just be near central London and like early starts! Must have PERFECT English to talk on the microphone! We also may have apermanent and full-time role for successful applicants.

The Scan Clinic is a healthcare provider with a number of clinics in London and surrounding areas. The Scan Clinic is a well known brand that puts customers at the heart of its business. We are looking for individuals with a passion for healthcare and customer services

Two work permit available until 05/07/2025, intrested? please apply quick.

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Hey To Whomever, We are seeking a skilled and passionate Gardener to join our team. As a Gardener, you will be responsible for cultivating and maintaining various outdoor spaces, including residential gardens, commercial properties, and public parks. Your primary goal will be to create and maintain visually appealing and healthy landscapes that exceed our clients' expectations. Responsibilities: Perform routine gardening tasks such as planting, watering, pruning, and weeding. Monitor plant health and identify and address pest and disease issues. Maintain lawns by mowing, edging, and fertilizing as needed. Install and maintain irrigation systems. Design and implement landscape plans in collaboration with clients and landscape designers. Operate and maintain gardening equipment and tools. Ensure compliance with safety standards and regulations. Provide exceptional customer service and communicate effectively with clients and team members. Requirements: Proven experience as a Gardener or similar role. Proficiency in gardening techniques and practices. Knowledge of plant varieties, soil types, and environmental factors affecting plant growth. Ability to operate gardening equipment and tools safely and effectively. Strong attention to detail and a passion for creating beautiful outdoor spaces. Excellent communication and interpersonal skills. Physical stamina and ability to work outdoors in various weather conditions. A valid driver's license too be required.

Customer service for a busy dry cleaning shop role will include taking customers details checking garments and tagging, sorting and packing customers clothes

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

Gaucho is looking for an enthusiastic and experienced Receptionist to join our team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a Gaucho ambassador. Benefits and Training for Gaucho Receptionist 50% off Food at all Gaucho, Referral and Length of Service Bonuses  Incentive and reward schemes Cycle to work schemes  RARE Benefits   Industry Apprenticeship Program Opportunities  Career Development and Training Programs Training provided by the Rare L.A.B Breakfast and Dinner when working  28 paid annual holidays Key Responsibilities for Gaucho Receptionist     Work with the reception team to offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit.  Ensure all Gaucho reservations are processed professionally and accurately.    Support and assist the management team to maximise sales revenues through cover driving and business optimisation   Be the face of Gaucho and demonstrate service excellence through heightened hospitality Requirements for Gaucho Receptionist Be a team player  Work well within a fast-paced environment Demonstrate a positive approach to own role and teamwork  Be approachable and well mannered   Be professional and respectful at all times   Have fun

Full time Caretaker Porter required for small B&B , living accommodation provided. Someone who can stay day and night and live there while work. Salary £1350 to £1500 a month with free accommodation provided. Job includes Checkin customers , manage deliveries, report faults in building. Manage bookings. Manage the hotel day to day business. Do small DIY, cleaning, housekeeping. Providing good customer service.

Job Purpose The purpose of this role is to support service users into employment by providing effective advice and guidance, employability related workshops, job matching and general lifestyle related advice which supports the journey into employment Values Our staff are our greatest asset and how we work together is so pivotal to our success that we have the following values, which we all expect from each other. ·      Honesty ·      Integrity ·      Respect ·      Humility Accountabilities —  Functional Responsibilities. ·     Creating managing relationships with potential referral sources which may include Jobcentreplus, NEETs provisions, referral partners and other legitimate means of reaching the target audience ·     Ensuring that all interventions are recorded on internal systems ·     Identifying effective support provision though partnerships to support service users specific needs ·     Conducting in work support calls for each service user on a monthly basis for their job start date for a period of 12 months ·     Generating vacancies to support caseload in to paid employment —  Other Tasks. ·     Attend staff and other meetings, as required ·     Taking responsibility for the safety of self and others, and complying with Safeguarding and Health & Safety at Work policy and procedures ·     Comply with legal and regulatory requirements and organisational policies ·     Provide input for communications activities and events, particularly good news stories ·     To undertake other related tasks as and when required

Hi All We have a houseware store where we deal with heavy lifting, stock control and mainly customer service. we prefer someone who lives nearby as we open our store at 9am and close 7.30pm as we display plenty of items outside, it takes approx 20-30 min to put everything back in the store please apply with your FULL name written thanks