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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    6 hours ago
    £30000–£35000 yearly
    Full-time
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

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  • Water Hygiene Engineer
    Water Hygiene Engineer
    2 months ago
    £31000–£36000 yearly
    Full-time
    London

    Location: London (with UK-wide travel as required) Job Type: Full-time Salary: £31,000 - £36,000 per year (depending on experience) Benefits: Company car, pension, performance bonus, uniform, tools, PPE provided About Us My Aqua Ltd is a leading independent consultancy delivering expert Legionella and water quality management services across the UK. With a growing national portfolio, we are looking to expand our technical team by hiring a versatile and experienced professional with a background in both water hygiene engineering and Legionella risk assessments. Role Overview We are seeking a multi-skilled Water Hygiene Engineer who is also qualified and experienced in Legionella Risk Assessment writing. This role involves completing routine water hygiene tasks and undertaking risk assessments to ensure client sites remain compliant with current legislation and guidance. Key Responsibilities Water Hygiene Duties • Temperature monitoring, outlet flushing, and descaling as per ACOP L8 and HSG274 guidelines., • Water sampling in accordance with BS7592 standards., • TMV servicing, calibration, and replacement., • Showerhead cleaning/disinfection., • CWST and calorifier inspections, cleans, and blowdowns., • Basic plumbing tasks, expansion vessel servicing, and booster pump maintenance., • Maintain site water logbooks and complete all necessary documentation., • Communicate effectively with the service department to ensure efficient task completion. Legionella Risk Assessment Duties • Conduct Legionella risk assessments to a high standard following ACOP L8 (4th Edition), HSG274 Parts 1-3, BS8580-1:2019, and HTM 04-01., • Create written reports with schematic diagrams, manual and digital entry., • Attend client review meetings as necessary and provide technical advice., • Support the company with additional operational tasks where required. Requirements • Minimum 3 years' experience in both water hygiene services and Legionella risk assessments., • City & Guilds Legionella Risk Assessment qualification (or equivalent)., • In-depth knowledge of:, • ACOP L8 and HSG274 (Parts 1-3), • BS8580-1:2019, • HTM 04-01 (Healthcare Premises), • Confident in using Microsoft Office and PDAs for reporting and schematics., • Full, clean UK driving licence., • Enhanced DBS certification (or willingness to obtain)., • Able to work independently and travel as needed., • Strong interpersonal and customer service skills., • High standard of written and verbal communication – examples of previous LRA and other reports to be submitted with your application. What We Offer • Competitive salary based on experience., • Fully equipped company vehicle., • Tools, uniform, and necessary PPE., • Ongoing professional training and development., • Opportunity to work in a supportive and growing team environment If you are a skilled and qualified professional ready to take the next step in your water hygiene and Legionella compliance career, apply now to join My Aqua Ltd.

    Immediate start!
    No experience
    Easy apply

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