1st line support jobs in St Albans - Page 3Create job alerts

O Associates is looking for a 1st line Support Engineer to join a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated environments. Strong customer support and communication skills, with ability to manage sta

As the 1st Line / Service Desk Analyst role you will be fully customer-facing and dedicated to supporting students and tutors during high-demand periods. The ideal candidate will be an experienced Helpdesk Analyst, Service Desk Analyst or 1st Line Support Analyst with experience in a Windows or Mac

The position involves configuring datacentre equipment, providing both on-site and on-call support while monitoring the system's availability and performance. Ideal for proactive and organized individuals, the role offers ongoing development in the IT support field within a dynamic team. A leading t

This role focuses on delivering exceptional 1st and 2nd line support for desktop hardware, software, and business systems. An established industry player in professional services is seeking a motivated IT Support Analyst to join their dynamic team in Leeds. The ideal candidate will possess a strong

Our client is seeking a 1 st line support analyst for their technical team, supporting environments built on the latest industry offerings. As part of the support team, you will be required to help diagnose and resolve issues on customer environments while ensuring that customers receive a high leve

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis. Please apply with an up-to-date CV to register your

Strong customer service and communication skills. Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams). Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients, providing clear updates and managing expectations.

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. Candidates should have a genuine interest in technol

A leading ICT service provider in the UK is seeking a 1st line Support Engineer. Active SC Clearance is required, along with strong communication and customer support skills. The candidate will manage incoming calls and service requests while supporting ITIL functions within service desk teams.

A technology services provider in Watford is seeking an Onsite Support Engineer to deliver hands-on technical support at client sites. This role involves troubleshooting desktop, laptop, printer, and network issues, requiring strong communication skills and a proactive approach. The ideal candidate

The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Support the business by providing 1st and 2nd line technical support. Line IT Support Analyst – Leeds – Professional Services REF 765.

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

The role involves 1st and 2nd line support for digital contact centre technologies. Ideal candidates will have experience in IT support and a good understanding of technology. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol.

Our client is seeking a 1 st line support analyst for their technical team, supporting environments built on the latest industry offerings. As part of the support team, you will be required to help diagnose and resolve issues on customer environments while ensuring that customers receive a high leve

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

A communications performance firm in England is seeking an IT Support professional to manage Helpdesk operations and provide technical assistance to clients. The role includes supporting internal systems, managing backups, and ensuring information security compliance. Ideal candidates will have expe

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. This role is office-based 4 days a week, emphasizing hands-on in

As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. Our client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. You’ll work closely with

Platform Control are a 1st line technical support team that ensure that Sky broadcast content is robustly delivered to our customers. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We will look to ensure a fair and consistent experience for all, and will m

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The position reports to the Wollaston si

A leading technical recruitment agency seeks an IT Support Engineer in the UK to provide 1st line support for IT issues and help maintain systems. The ideal candidate will have experience in an IT-based role and an understanding of the industrial or manufacturing sector.

A leading IT recruitment agency in the United Kingdom is looking for a 1 and 2 Line Support Engineer to provide essential IT support and maintain infrastructure. The ideal candidate will have at least 3 years of experience in IT support, strong skills in Windows 10/11 and Microsoft 365, and a valid

A progressive IT Managed Service Provider based in the historic town of York is looking to recruit a 1st / 2nd Line Support Engineer to fit in their unique culture. This new role will provide home and business customers with first and second line technical support. We’ve risen to the challenge thi

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. This role involves assisting in troubleshooting issues for end customers, requiring strong communication skills and a proactive approach.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Operation of company Helpdesk System and provision of support to clients both internal and external (1 and 2nd line support as skills and experience permit). To support the business objectives of all divisions of the GI group through specification, installation, maintenance and support of IT softwar

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. T

A tech support firm in Watford is seeking a 1st line support analyst to join a small team. The role involves supporting environments, troubleshooting customer issues, and implementing solutions such as Windows Servers and Office 365.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

A well established higher education provider in Central London is seeking a personable 1st Line Support Engineer for a temporary 6-week contract. You will provide reliable IT support to students and tutors, addressing login issues and assisting with setup. Candidates must have experience in Windows

A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support. The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication. Responsibilities include ma

IT support, helpdesk, or 1st line support, ideally within an MSP or managed IT environment. Provide 1st line support for client IT issues via phone, email, or ticketing system. This is an early-career role for someone with 1+ years IT support experience, providing technical assistance to clients and

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments?. Ideally 3+ years' experience in 1st/2nd line IT support. Confident communicator with strong diagnostic and problem‑solving skills.

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. Applicants should be motivated and eager to further their career in IT su

Support the Head of IT on projects and installations within first-line limitations. We're looking for a proactive and customer-focused 1st Line Technical Support to join our Head Office IT team at Freedom Leisure. As the first point of contact for IT support, you'll play a vital role in helping our

This is a full-time, on-site role based in Aston for a 1st Line IT Support Technician. Responsibilities also include maintaining and repairing computer hardware, assisting staff with troubleshooting tasks, and ensuring IT infrastructure runs smoothly to support educational activities. Guided by a st

A recruitment agency is seeking a 1st / 2nd Line Engineer to provide IT support across multiple offices in the UK. The role involves troubleshooting hardware and software issues, supporting system implementations, and contributing to technology projects. The ideal candidate should have experience in

A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. You will be responsible for ensuring the performance and h

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. Candidates should have at least 2 years of experience in IT support, strong troubleshooting skills, and proficiency in Microsoft tools. A leading consultancy firm in the United Kingdom

This role involves providing 1st and 2nd line technical support while tackling diverse challenges. A leading educational institution in the UK is seeking an IT Engineer to join their on-site team in Thorpe. The ideal candidate has experience in a Service Desk or Helpdesk environment, supports both W