Aftersales manager jobs in MaidenheadCreate job alerts

About the Role We are seeking a meticulous and proactive Aftersales Advisor to join our dynamic team. The successful candidate will be responsible for supporting the Aftersales Manager ensuring the highest level of customer satisfaction and efficient aftersales operations. This role involves a blend of administrative duties,customer interaction, and coordination with various departments to ensure seamless servicedelivery. Key Responsibilities • Customer Service: Handle customer inquiries, complaints, and requests related to aftersalesservices in a timely and professional manner., • Documentation: Maintain accurate and up-to-date records of all aftersales activities, including service reports, warranties, and customer communications., • Coordination: Collaborate closely with Customer Experience, CW Connect, Logistics and the Workshop to ensure smooth processing of aftersales activities., • Scheduling: Arrange and schedule aftersales services, including repairs, maintenance, and follow-ups., • Reporting: Prepare regular reports on aftersales activities, customer feedback, and service performance metrics for reviewby the Aftersales Manager., • Process Improvement: Identify opportunities for improving aftersales processes and customer satisfaction and present suggestions., • Compliance: Ensure all aftersales activities comply with company policies, industry regulations, and quality standards., • Education: A high school diploma or equivalent is required. A degree or certification in business administration or a related field is preferred., • Experience: At least 2 years of experience in an administrative role in an aftersales or customer service environment., • Skills:, • Strong organizational and multitasking abilities., • Excellent communication and interpersonal skills both verbal and written., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) CRM systems and helpdesk software., • Attributes:, • Customer-oriented mindset with a focus on delivering exceptional service., • Attention to detail and accuracy in handling administrative tasks., • Ability to work independently as well as part of a team., • Problem-solving skills and the ability to handle challenging customer situations., • Full-time position, 35 hour Week - Occasional overtime may be required to meet business needs., • Office-based 5 days per week

Job Title: Network Training Manager Location: Slough (Hybrid Working) Salary: Competitive with excellent benefits This role sits at the heart of an exciting new venture between Jameel Motors and GAC, established to introduce the AION range of intelligent electric vehicles to the UK market. As part of the team, you will help establish and grow AION Auto UK combining GAC’s cutting-edge EV innovation with Jameel Motors’ deep automotive expertise to deliver a new benchmark in electric mobility. This is more than a position in a new company; it’s an opportunity to be part of a defining moment in the UK’s transition to intelligent, sustainable mobility. Find out more and follow us on AION Auto UK’s LinkedIn page. About the Role Working within the Network Development Team the Network Training Manager will lead the development and management of AION Auto UK’s learning ecosystem, with a strong focus on sales performance, product knowledge, and customer experience. This role is responsible for owning the UK Learning Management System (LMS), defining commercial training strategy, and ensuring that retail teams have the right skills, knowledge, and tools to drive sales conversion, customer satisfaction, and brand consistency. Key Responsibilities • Develop and deliver a UK commercial training strategy that supports sales performance and key KPIs., • Own and manage the UK Learning Management System (LMS), including content updates, reporting, and overall governance., • Drive LMS engagement across the retailer network, increasing training completion and certification rates., • Strengthen retail sales capability through product, sales process, and customer‑journey learning programmes., • Support retailer onboarding and ensure new sites are fully prepared from a capability and readiness perspective., • Identify capability gaps using LMS insights and sales performance data., • Produce clear, actionable reporting on training effectiveness and commercial impact., • Continuously enhance learning content, tools, and digital delivery methods. Skills & Experience Essential • Background in commercial sales training within a technical sector, ideally automotive., • Strong understanding of automotive retail sales and aftersales operations., • Exposure or experience in events planning., • Hands‑on experience owning and managing an LMS., • Commercial mindset with a focus on measurable outcomes. Desirable • Experience within an OEM, importer, or major retail group., • Working knowledge of EV technologies. What We Offer • Join the launch of a major new automotive brand in the UK, • Help shape the future of sustainable mobility in the UK, • Competitive compensation package, including life assurance, health cover and a salary sacrifice pension scheme, • Hybrid working model, • Health and wellbeing support through our partnership with the automotive charity BEN.

WHY TCL? Our Company: Founded in 1981, TCL Electronics (HKSE 01070) is a global leader in consumer electronics with over 130,000 employees across 160+ countries. We are proud to be the Global No. 1 brand in Mini LED TVs, Google TVs, and Ultra-Large Screen TVs. TCL is distinguished by its vertical integration model—producing LED TVs from start to finish—and is recognized as one of the fastest-growing high-tech brands worldwide. Our brand ethos, “Inspire Greatness,” fuels our drive for innovation and excellence in everything we do. The Opportunity: Join our Customer Care Team, as Aftersales Warranty Coordinator. This hybrid role requires attendance at our Slough office. Due to continued growth, we require a Aftersales Warranty Coordinator, to play a key role within TCL Customer Care Team, delivering excellent customer service to our customers. Supporting the UK Customer Care manager, you will oversee daily warranty repair activity within the UK & Ireland. Maintaining service levels and promoting best practice with TCL Authorised Service network, overseeing day to day activities for, Work in Progress, Resolving complex cases, reporting warranty repair activity and working with internal and external stakeholders. Key Accountabilities: • Daily monitoring & reporting of TCL warranty repair activity., • Overseeing TCL Authorized service providers maintaining SLAs objectives and ensuring aftersales policies are followed., • Liaising with internal teams, Spares, Technical & Quality and managing complex cases., • Delivering excellent customer service to B2B & B2C customers., • Acting as assistant to Customer Care manager and coverage in absence., • Daily/Monthly reporting, • Ad hoc Duties. Experience Required: • Previous experience within a B2B & B2C customer service/aftersales warranty environment., • Good technical skills, ability to understand technical documents/exploded parts drawings and understanding of consumer electronics., • Reporting using Excel and system data., • Experience working in a corporate, multinational, fast-paced environment would be an advantage Skills & Attributes: • Strong organizational skills with excellent attention to detail., • A proactive, hands-on and flexible approach to work., • Effective communication skills, both written and verbal., • Customer service focused., • Ability to manage multiple tasks and priorities effectively., • Proficient in Microsoft Office applications (Word, Excel, Outlook)., • Ability to work under pressure, while maintaining aftersales policies.

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced aftersales manager to join our team in Heathrow. The Role: Manage the service department, ensuring internal, retail and warranty work runs efficiently Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time Manage service department processes, identify improvement areas and solutions Organise mobile service work for call outs and update customers Develop and maintain customer relationships Work towards key targets for service performance and growth Manage, coach and upskill staff when required Ensure all department members are working in accordance with group H&S policies Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/benchmarking in Services Preferred Qualifications and Experience: Excellent communication and interpersonal skills. Good working knowledge of MS Office. A proven and solid Aftersales/Service Management background is essential. What we can offer: ...

Aftersales Manager Considering making an application for this job Check all the details in this job description, and then click on Apply. Location:Reading Salary: Negotiable DOE, highly competitive Ref: 30196 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in the Reading area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand. Aftersales Manager role: • You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: from day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring., • You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets., • You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department, and someone who will make the department their own. This is a busy department with a strong reputation within the area.Aftersales Manager requirements:, • We are looking for someone from a large site, prestige brand, and background. It is all about the size of the operation you have run as well as a track record of doing it successfully., • A proven and solid Aftersales Management background is essential as we need the individual to be of the highest calibre., • Main Dealership experience is essential. xrnqpay At least 3 years

A major commercial vehicle manufacturer is looking for a driven depot manager to manage a fast paced and demanding commercial vehicle depot which includes a technicians] workshop, service, admin, finance and parts departments. Must possess depot or branch manager experience within the commercial vehicle sector or similar sector. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. ROLE: Depot Manager - Commercial VehiclesLOCATION: ReadingBASIC SALARY: £60kBENEFITS: Annual bonus, company car, pension, life insurance, 25 days holiday. ROLE: The position is for a Depot Manager, responsible for developing and maintaining the aftersales service provided to the customer in the depot. The depot is successful, but is fast paced and full on. Looking for someone who can handle the pressure and also drive forward profitability. Essential Duties and Job Responsibilities Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency of organisation Budgeting Maintain compliance in all areas of Health and Safety in the workplace Selection and recruitment of staff in all departments (In conjunction with GM) Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out Remain up to date with all relevant legal requirements Achieve and strive to exceed customer service level expectations and agreements Identify and implement a training plan for all depot staff Ensure premises are maintained to a high standard, inline with Operating standards Ensure premises security measures are adequate at all times Actively seek new business in conjunction with GM / GSM Ensure all invoice related queries are dealt with in a timely manner Monitor Warranty / Contract ledger Other general duties as designated xrnqpay by the General Manager Candidate Requirements Education and/or Experience Main Dealer workshop experience Leadership skills / experience Current driving licence Ability to work within guidelines given and to strict deadlines Ability to work under pressure Ability to actively seek solutions to problems Ability to work as part of a team Good leadership skills Good verbal and written communication skills Excellent customer service skills Flexibility to undertake a wide range of tasks Awareness and understanding of health and safety requirements Computer literate

A leading multinational technology firm is seeking a Project Manager for their after-sales service operations in Greater London.

As a result they require an additional After Sales Manager. Aftersales support, management of clients. Sales experience (professional, executive, supervisor, manager).

A leading automotive dealership in Greater London is seeking a motivated Aftersales Manager. This role involves leading a team to deliver exceptional aftersales services, maximizing profitability across multiple service areas.

Are you looking for a career-defining role and longing to be part of something exciting? We are looking for an ambitious and talented Service Manager to lead the aftersales team. As a Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by exa

Previous experience as an Aftersales Manager or Senior Service Manager within a dealership. Pembrook Resourcing are currently seeking an experienced and driven Aftersales Manager to join our client's busy dealership in the Brighton area. This is an excellent opportunity for a proven aftersales profe

A leading automotive company in Peterborough seeks an Aftersales Manager to oversee aftersales teams and ensure outstanding customer service.

Proven experience as an Aftersales Manager or in a similar senior aftersales role. This is a career-defining opportunity to lead a high-performing aftersales operation within a well-established, customer-focused automotive business representing multiple manufacturer brands across the UK and Ireland.

A leading automotive retailer in Greater London is seeking a Service Manager to lead their aftersales team.

A dynamic dealer group in West Midlands is seeking an experienced Aftersales Manager to oversee the operations of their department.

This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. We are currently recruiting for a high achieving Aftersales Manager for our Land Rover Dealership based in Heref

Regional Aftersales Manager – Commercial Vehicle. The role reports directly to the Aftersales Manager of commercial vehicle. Concise reporting of field aftersales issues raised, information to be disseminated to responsible parties.

A leading automotive dealership in Greater London is seeking an Aftersales Manager who will ensure excellent customer service while developing a high-performing team.

Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. Aftersales Manager – Volkswagen Peterborough. Manage the aftersales teams including parts, vehicle technicians and service advisors.

Advise Franchise Manager on all aftersales related developments. We are looking for an experienced Aftersales Manager for our client in Brighton. Train aftersales department staff in conjunction with General Manager.

Audi Nottingham has a rare opportunity available for motivated and driven Aftersales Manager. As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour

We have a newly created opportunity for an Aftersales Manager who will be responsible for the efficient day‑to‑day management of the aftersales operations, including workshop, parts, service and accessories, ensuring high standards in productivity, compliance, and customer experience. At least 1

Audi Nottingham has a rare opportunity available for motivated and driven Aftersales Manager. As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to r

A leading automotive dealership in Greater London seeks an Aftersales Manager to drive workshop performance and provide exceptional customer service.

The beauty of the role of an Aftersales Manager lies in its dynamic nature; no two days are ever the same. As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service. Company Discounts: Exclusive discounts on new cars and a range of

A prominent automotive dealership in Bristol is seeking an experienced Aftersales Manager to drive team performance and deliver excellent customer service.

A leading automotive retail group in the United Kingdom is seeking an experienced Aftersales Manager for a dealership in Surrey. This vital role involves leading a high-performing aftersales operation, managing Service Advisors and Technicians, and ensuring exceptional customer service.

A leading construction machinery manufacturer is seeking a Regional Sales Manager (Aftersales) to drive parts sales and service performance across Central Europe. The ideal candidate will have strong experience in Aftersales within related sectors and be comfortable influencing at all levels.

Why Apply for this Aftersales Manager vacancy?. Aftersales Manager Requirements:. Aftersales Managers, do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match, with an OTE of £70,000+.

A leading automotive company in the East Midlands is seeking an experienced Aftersales Manager to lead its aftersales team.

As a result they require an additional After Sales Manager. Aftersales support, management of clients. Sales experience (professional, executive, supervisor, manager).

As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service. The beauty of the role of an Aftersales Manager lies in its dynamic nature; no two days are ever the same. We are looking for an Aftersales professional with a passion for p

A leading motor retailer in the UK is seeking a high-achieving Aftersales Manager for their Land Rover dealership in Hereford.

As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service. The beauty of a role as an Aftersales Manager lies in its dynamic nature; no two days are ever the same. Company Discounts: Exclusive discounts on new cars and a range of af

A leading automotive group in Bedford is looking for a Workshop Manager to lead their aftersales team.

Opportunity – Regional Sales Manager (Aftersales) – Central Europe. As a Regional Sales Manager (Aftersales) for Central Europe, you will be responsible for driving aftermarket parts sales, service performance and dealer capability across JCB’s Central European dealer network. Promoting afters

We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.BYD is a leading, high-tech multinational, based in Shenzhen, China.Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000

The Aftersales Performance Manager is responsible for driving dealer partner aftersales performance through structured, on-the-ground engagement across the Service, Maintenance & Repair (SMR) and Vehicle Off Road (VOR) agenda. Act as a senior field presence, building strong, credible relationships w

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leave: Equalised mate

EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) .Competitive Salary: Starting at £26,116.Online GP: Access to a private GP 24/7 for you and your immediate family.Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off.Family Leave: Equali

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Permanent, Full Time (40 hours per week).The Women’s Refuge is a safe haven for women and their children, fleeing domestic abuse.You’ll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and pra