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Working as a Security Threat Detection Analyst in the Cyber Security Monitoring and Investigations team, you will be part of an innovative and service-orientated team of analysts, focused on the detection and investigation of potential indicators of compromise and malicious activity on DWP systems and devices. Your main responsibilities will be to: • Provide a second-tier escalation function for the resolution of security events that have been triaged by others, providing direction and guidance, and ensuring an effective response to alerts and risks as they are identified., • Undertake comprehensive investigation of security alerts as well as proactive analysis of activity captured in system logs and security tools, to quickly determine if systems have been compromised., • Support Intelligence Analysts and the Security Incident Response Team, by providing detailed technical input to on-going investigations, building on detailed log data, digital outputs, and threat intelligence in relation to the mitigation, detection and response to potential cyber-attacks., • Effectively use the latest analytical SIEM tools including open-source intelligence to identify security compromises within large amounts of complex data., • Use malware analysis tools (commercial and/or open source) to support analysis and decision making., • Demonstrate strong knowledge of the latest security threats and indicators of compromise to ensure a robust response to new threats and attack vectors., • Provide timely intervention to protect the DWP IT Estate through recommending and operating containment processes to isolate and prevent the spread of malware., • Drive forward the development of monitoring systems and supporting processes and playbooks, ensuring systems are in place to review and continually improve existing capabilities., • Ensure intelligence is effectively used to maintain the integrity of alerts and to ensure alerts continue to remain relevant and focused on the latest threats., • Develop influential relationships with key stakeholders across the Department to support improvement activity thereby mitigating the risks from malicious activity., • Demonstrate strong knowledge and understanding of the concepts of information security, and of current and emerging IT security, data protection and information risk principles and technologies., • Support the transformation of the Departments response to digital delivery and the security threats this presents; including operating new analytical tools to generate innovative security alerts., • Support remedial activity as a result of identified weaknesses within the estate., • Manage multiple priorities and respond flexibly to competing demands. Person specification A strong candidate will be able to demonstrate the followingESSENTIAL CRITERIA. Please use the personal statement to evidence your skills and experience in the following areas: • Experience of performing in-depth analysis of cyber security alerts with evidence of ability to determine if systems have been compromised., • Skilled in using a variety of the latest SIEM/network analysis tools and of proactively interrogating large sets of structured and unstructured data, to identify malicious activity or anomalous behaviour., • Comprehensive knowledge of tactics and techniques an adversary could use to bypass or evade security controls, and experience of developing detections to mitigate such activities., • Demonstrable experience of providing technical input into security investigations and be skilled at communicating that information to both technical and non-technical stakeholders.Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Making Effective Decisions, • Working Together, • Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: • Intrusion detection and analysis - (Government Cyber Security Profession Skills Framework Practitioner Level), • Incident management, incident investigation and response - (Government Cyber Security Profession Skills Framework Practitioner Level) Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: APPLICATION & SIFT As part of the application process you will be asked to complete a CV & personal statement of suitability (1,000 words). All applications will be assessed and sifted based on theessential criteriain the Person Specification section of the advert, using the information you provide in your completed application form.Further details around what this will entail are listed on the application form. The sift panel will use the information relating to your employment history (your CV) and your personal statement of suitability, to assess your experience, skills and knowledge. When giving details of your employment history, you should therefore include details of the work and projects that you have been involved in, and your role therein. In the event of a large number of applications we will use the Lead Criteria 'Experience of performing in-depth analysis of cyber security alerts with evidence of ability to determine if systems have been compromised' to initially assess your application during the Sift stage. Applications must include: A. A completed Personal Details application form. B. A curriculum vitae* with education, professional qualifications and full employment history, giving details of key achievements relevant to the skills and experience outlined in this job description. C. A personal statement. In no more than 1000 words, please demonstrate how you meet the essential criteria, outlined in the 'Person Specification' section of the job advert. A NOTE ON ANONYMISATION *Due to DWPs use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable to sift panel to make an informed judgement about your suitability for this role. IMPORTANT INFORMATION: Please include all other information that you would customarily provide when presenting a CV/cover letter, as the sift panel use this information to assess your application. DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Cover letter. Failure to do so will result in your application being withdrawn. Stage 2 SIFT & INTERVIEW INFORMATION: Applications will be sifted at regular intervals from the date the posts are advertised. Sifting for this role will be concluded as soon as the advert closes. The final stage of the process will be a face-to-face interview where you will be assessed against the behaviours and technical skills outlined in the advert. Candidates will be required to give a short presentation at interview, details of which will be provided prior to you attending. Only candidates that have been successful at the previous stage will be invited to attend an interview. Interviews will commence sometime after 3rd October 2025. Sift and interview dates to be confirmed. Further Information Find out more about Working for DWP A reserve list may be held for a period of 6months from which further appointments can be made. Any move to DWPfrom another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at If successful and transferring from another Government Department a criminal record check may becarried out. In order to process applications without delay, we will be sending a Criminal Record Check toDisclosure and Barring Service/Disclosure Scotlandon your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email For further information on National Security Vetting please visit the Demystifying Vetting website . New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Louise Williams Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Candidate Pack SMI Security Threat Detection Analyst Sept 25 422051 Opens in new window (pdf, 1004kB) DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

Job Title Data Test Analyst Job Description This is a great opportunity to work as a Data Test Analyst in a dynamic data delivery with accountability for ensuring the accuracy and integrity of data that is being delivered across platforms as part of the strategic delivery of our central Sage Data Platform. This role will collaborate with the wider Data and Development teams in the design and build of sustainable, pragmatic solutions aligned to the technology strategy. This is a hybrid role - three days per week in our Newcastle office. Key Responsibilities In this role you'll: • Plan, schedule and deliver high quality solutions across projects and systems., • Design, create and review test artefacts that maximise the efficiency of the test phase, cover all requirements and allow for a timely delivery., • Possess and apply a broad knowledge of principles, practices, and procedures of Data testing/reconciliation to all deliverables and continuously strive to improve existing methods., • Carry-out data profiling and identify data integrity and quality challenges., • Take accountability for own data test related activities within a test phase., • Ensure appropriate test coverage to mitigate the identified risks., • Demonstrate continuous improvement in your product and system knowledge., • Accurately record and communicate issues found during test phases., • Accurately record time spent on tasks., • Keep up to date with relevant data testing tools / techniques., • Seek out and act upon feedback from team members. Skills, know-how and experience: Must have: • Experience of working in an Agile environment., • Hands on and technical understanding of complex ETL and Data Warehousing terminology, • Strong SQL skills to reconcile source/target data and to validate business rules/requirements, • Competent with ETL testing and validating multiple source databases to target data warehouse tables, • Strong analytical and reporting skills, • Ability to translate requirements into test scenarios, • Excellent interpersonal skills, • Self-motivated with drive and ability to work on own initiative., • Ability to work in a team, building strong relationships to maximise collaboration, • Attention to detail., • Problem solving / self-starting nature - always providing solutions and options., • Calm and methodical approach to conflicting situations., • Active and enthusiastic team player, • Proactive approach to the role #LI-MD1 Function IT Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Capacity Planning Analyst Job Description Join us as a Capacity Planning Analyst and play a key role in shaping the success of our global customer service operation. In this role, you'll use your analytical skills to deliver accurate supply and demand forecasts, helping us achieve our global targets while keeping costs under control. By turning data into actionable insights, you'll strategically optimise workforce allocation across multiple channels, ensuring every customer enjoys an outstanding experience. You'll have the independence to make a real impact-driving efficiency, improving performance, and directly contributing to our business growth. This is a hybrid role - three days per week in our Newcastle office Key Responsibilities • Responsible for developing and maintaining both long-term and short-term supply and demand plans for multiple departments across multiple locations., • Build a deep understanding of demand drivers for the products within your scope by collaborating closely with change management, readiness, and product teams., • Influence stakeholders by driving proactive communication with senior leaders, presenting data-driven recommendations to support resource adjustments, including recruitment, scheduling, and workforce reallocation., • Collaborate with the operation and reporting teams to ensure accurate tracking of historical performance and actual resource, influencing best practice, • Advise on multiskilling required to provide optimum resilience, and support operation with planning allocation of case work to analysts, • Partner with operational teams to ensure that customer support journeys and colleague performance targets are accurately reflected in the resource models., • Continuously evaluate and refine processes, practices, procedures, and tools to drive improvements and efficiency throughout the capacity planning cycle., • Collaborate with the global Workforce Management (WFM) team to share best practices, knowledge, and insights, contributing to increased efficiency across the organization., • Analyse patterns, trends, and opportunities to enhance efficiency and case handling capacity, identifying improvement opportunities, advocating their adoption, driving continuous improvement in operational performance. Must have: • Proven ability in data analysis, forecasting, and headcount planning within contact centre environments., • High proficiency in Microsoft Excel with an understanding of Erlang modelling., • Experience with workforce management systems and reporting tools., • Strong problem-solving skills, attention to detail, and the ability to interpret and action complex data., • Capability to identify improvement opportunities in large datasets and presenting technical insights clearly to diverse audiences., • Experience of influencing senior leaders. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Customer Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Digital Performance Analyst Job Description Are you passionate about using data to drive digital growth? We're looking for a Digital Trading & Performance Analyst to join our Global Digital/eCommerce Performance Marketing team. In this role, you'll play a key part in boosting new customer acquisition by improving digital performance and enhancing the user journey across Sage.com . You'll work closely with teams across the business to optimise the full digital funnel-from initial engagement to conversion-making real impact every step of the way. If you have around four years of hands-on experience in digital marketing or SaaS e-commerce, love digging into data, and enjoy turning insights into meaningful action, this could be the perfect next step in your career. This role is hybrid, based in our Newcastle office, 3 days a week. Key Responsibilities Digital Funnel & Customer Journey Optimisation: You'll be responsible for optimising the digital funnel to help us meet performance targets and bring in new customers. That means aligning website activity with marketing strategy to drive engagement and conversion, and rolling out impactful marketing and trading initiatives that move the needle. From supporting day-to-day website operations like pricing, merchandising, and product launches to managing promotional rollouts, your work will directly influence performance. You'll also work closely with our digital marketing teams to make sure everything from SEO, PPC, to paid media & affiliate strategies is aligned and driving traffic efficiently. With an eye for detail and a passion for improvement, you'll spot opportunities to enhance website performance, whether it's tweaking functionality, refining the layout, or making the customer journey more intuitive. Enhancing the digital customer experience: Improving the way our website looks, feels, and functions will be a key part of your role. You'll conduct regular site audits to identify areas for improvement and ensure a smooth, conversion-friendly customer experience. Working alongside experimentation teams, you'll help test enhancements and turn insights into meaningful upgrades. Whether it's improving navigation, refining content, or enhancing conversion paths, your input will shape a more effective and engaging digital experience. You'll also support performance leads in tracking and improving key engagement and conversion metrics-making sure our customers not only find what they need but take action too. Data Analysis & Reporting: Data is at the heart of this role. You'll dive into website performance metrics to uncover trends, highlight gaps, and identify opportunities for growth. Using tools and dashboards, you'll create clear and actionable daily, weekly, and monthly reports that inform both day-to-day tactics and long-term strategy. Beyond reporting, you'll provide thoughtful, data-driven recommendations that enhance digital marketing effectiveness and customer engagement. By building a deep understanding of customer behaviour, you'll help guide decisions that shape our digital future. Cross-functional Collaboration & Insights: This role is highly collaborative, and you'll work across teams to align priorities, share insights, and support key strategic initiatives. You'll present your findings and recommendations to stakeholders at all levels, ensuring they have the insights they need to make informed decisions. You'll also run regular insights sessions to share key performance trends, while partnering with leadership to focus efforts where they'll have the biggest impact. Keeping an eye on market trends and competitor activity will also be part of your role-ensuring we stay one step ahead. Qualifications: You bring hands-on experience in digital marketing or SaaS e-commerce and can show how your work has driven performance. You're confident working with website data and skilled at turning insights into practical, impactful actions. With a strong grasp of digital funnel metrics and the behaviours that drive self-service purchases, you understand what influences user experience and conversion. You've worked on B2B, B2C, or SaaS e-commerce websites and know how to spot opportunities to improve the customer journey. You're experienced in managing projects and priorities across teams and are highly organised and analytical. Most importantly, you're curious and always looking for ways to improve the digital experience. You're a great communicator who enjoys sharing insights and working with others to make better, data-informed decisions-and you're excited to join a team where your ideas and analysis can shape real business outcomes. Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-VM1 Function Performance Marketing Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Technical Business Analyst Job Description Technical Business Analyst The Technical Business Analyst plays a key role in defining and translating franchise needs into project and data product requirements, whether for technical implementation, business process design, or as part of a change management initiative. The role involves engaging with colleagues across the CSO function and Sage to capture, analyse, and document business requirements for data products and/or projects, as well as providing support on more complex work. The Technical Business Analyst will work closely with CSO COE stakeholders to ensure that requirements are understood, agreed upon, and form a solid basis for execution. This is a hybrid role, requiring three days per week in the office. Main responsibilities 1. Create clear, deliverable requirements with achievable acceptance criteria., 2. Identify and document stakeholder expectations, ensuring alignment across perspectives and reconciling any conflicting requirements. Key Responsibilities • Support the Product Owner in triaging incoming data requests (e.g., manage stakeholder expectations, assign prioritisation scores, route tickets to the correct resources)., • Gather and document end-user requirements by running workshops to collect and formalise business needs from stakeholders., • Write and clarify user stories and acceptance criteria, translating requirements into actionable deliverables with input from end users and customers., • Collaborate with Data Visualisation Developers and Data Engineers to ensure business requirements are accurately translated into technical specifications for solution design., • Maintain clear stakeholder communication, gathering continuous feedback and providing updates on data and reporting solutions in progress., • Validate data and reporting solutions to ensure outputs meet requirements and acceptance criteria through data validation, QA, and informal testing., • Create process maps to understand business impacts and identify opportunities to improve end-to-end data delivery workflows., • Identify and implement opportunities to configure and optimise internal tools and processes to maximise productivity., • Analyse datasets to detect patterns, trends, and outliers, and apply appropriate visualisation techniques., • Champion innovation and continuous improvement in technology to enhance or transform existing business operations., • When required, create and deliver user training materials and sessions., • When required, produce manual reports via Excel or automate dashboards and scorecards using Power BI. Must-have skills and experience • Agile methodology, • Experience with data visualisation tools, • Experience in sprint scrum frameworks #LI-GG1 Function Customer Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title O2C Analyst - French Speaking Job Description This is a hybrid role based 3 days per week from the Newcastle office. Key Responsibilities Summary of Role As part of the Global Finance Organisation, our European Finance Shared Service Centre is dedicated to delivering a customer experience like no other-built on collaboration, innovation, and operational excellence. This role plays a key part in supporting risk management, improving debt and cash management, and enhancing the customer journey, with a direct impact on revenue growth and working capital. Given our customer base, fluency in French is essential to effectively support French-speaking clients and ensure compliance with local regulations. What I Will Be Doing You'll be managing a portfolio of French customers, ensuring timely collections, payments, and resolution of queries while delivering an exceptional customer experience. You'll work closely with colleagues across borders, contributing to a high-performing team by sharing knowledge, providing cover during absences, and participating in team huddles. You'll be proactive in identifying process improvements, using technology to streamline operations, and working towards automation and best practice. Your role will also involve planning and prioritising workloads to meet deadlines and SLAs, while continuously looking for ways to improve service delivery and efficiency. What We Are Looking For We're looking for a driven and resilient team player who thrives under pressure and is passionate about innovation and process improvement. You must have fluent business French and a strong understanding of French business culture and financial practices. Experience in a high-performing team, strong communication skills, and proficiency in Microsoft Office are essential. You should be customer-focused, hard working, detail orientated, autonomous, organised, and collaborative, with the ability to problem-solve, build trust, and consistently deliver against agreed targets. An understanding of best-practice Order-to-Cash processes and a commitment to continuous improvement will help you succeed in this role but training will be provided Function Finance Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

This temporary role in London requires expertise in accounting and finance to guide decision-making and enhance operational efficiency.

Join a dynamic team focused on advancing IT solutions and support!Our client is seeking an IT Support Analyst for a 3-month Fixed Term Contract starting in August 2025 in Newcastle.This onsite role is an exciting opportunity to contribute to the Azure Business Intelligence team.The ideal candidate w

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Wealth Compliance Analyst or Supervisor.Meraki Talent’s Financial Services client are looking for a Wealth Compliance Analyst or Supervisor.This is a fantastic opportunity to join an expanding team and for this individual to play a large part in the function’s growth and development over

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Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements.You'll get to work with a wide ran

We're looking for a Business Analyst to join a dynamic project team working on the development and rollout of a new Fraud Detection System.This is a fantastic opportunity to contribute to a meaningful transformation initiative within a large public sector organisation.You'll be involved in analysing

Data Analyst Course Programme Job Guarantee Included. Complete online training designed to take you from zero experience to your first data analyst role. Ready to start earning in data? Limited spaces available.

Social Media Analyst Salary: £30,000 £40,000 per year (DOE) Job type: Full-time | Hybrid Benefits: 33 days holiday (including bank holidays) Company pension scheme Cycle to Work scheme Laptop/iPad if needed Paid training to develop your skills Workspace equipment allowance (after 12 months)

Are you passionate about privacy, data protection, and making a real impact across a diverse organisation? We’re looking for a meticulous and proactive Privacy Analyst to join our team and help drive compliance, transparency, and trust across the Group. About the Role As Privacy Analyst, you’ll be at the forefront of our data protection efforts—managing the public-facing data protection account, responding to data subject requests, and supporting our operating companies with Subject Access Requests (SARs), Data Protection Impact Assessments (DPIAs), and incident responses. You’ll also work closely with the Data Protection Officer on strategic initiatives, data inventories, and awareness campaigns to strengthen our compliance posture. Key Responsibilities • Respond to all enquiries, requests, and complaints from data subjects, • Support SARs, DPIAs, and data breach incident management across the Group, • Assist with data protection audits of business areas and processes, • Collaborate with IT, Procurement, and process owners to map personal data processing activities, • Maintain detailed records of all data protection requests and processing activity, • Use Microsoft Purview to classify and manage data across the Group tenancy, • Work with Group InfoSec to implement data loss prevention policies, • Contribute to strategic compliance initiatives led by the Data Protection Officer Key Objectives • Deliver comprehensive data mapping and inventories, • Ensure efficient and compliant SAR processing, • Promote data minimisation across operating companies, • Raise awareness of data protection risks and responsibilities About You We’re looking for someone who is: • Self-motivated and committed to continuous improvement, • Analytical, with strong problem-solving skills, • Detail-oriented and highly organised, • A clear and confident communicator, • Proficient in Microsoft 365 and comfortable working with data Qualifications & Experience: • A data protection qualification (or willingness to obtain one), • Some experience in a data protection or compliance role is preferred Why Join Us? You’ll be part of a forward-thinking team that values integrity, innovation, and accountability. This is a fantastic opportunity to grow your career in privacy and compliance while making a tangible difference across the Group. Please note that this is an onsite role with a minimum of 4 days per week in the office

Trainee Cyber Security Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Cyber Security role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until youre hired.Flexible finan

You will partner with the business to provide business analysis and improvement insight and contribute towards projects focused on business change and ICT. To support this, the organisation are growing their PMO and investing across the business, with the Business Analyst role playing a pivotal role

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal op

This temporary role in London requires expertise in accounting and finance to guide decision-making and enhance operational efficiency.

Data Analyst Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first data analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Ready to start earning in data?.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. 93% of graduates secure data analyst roles within 3 months. The programme is completely beginner friendly, so no experience needed. Ready to start earning in data?

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Ready to start earning in data?.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Ready to start earning in data?.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: 28,000 38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Data Analyst Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first data analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, wi

Digital Catapult is a deep tech innovation organisation.We help businesses grow by applying advanced technologies, partnering with government, industry, and academia to deliver solutions that benefit the UK’s economy and society.With nearly 300 innovators across multiple UK regions, we tackle sign

We are seeking a Senior Pricing Analyst to play a crucial role in our business operations, delivering comprehensive pricing recommendations, risk analysis, and cost-benefit analysis.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. The Outcome 93% of graduates secure data analyst roles within 3 months. Ready to start earning in data? Limited spaces available.

Apply now for the next available cohort.

Job Description Join an award-winning company in a dynamic and evolving environment.We are seeking a Senior Pricing Analyst to play a crucial role in our business operations, delivering comprehensive pricing recommendations, risk analysis, and cost-benefit analysis.This role goes beyond traditional

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Ready to start earning in data? Limited spaces available. The Outcome 93% of graduates secure data analyst roles within 3 months.

Job Description Asbestos Surveyor Salary: £30,000 plus (dependent on experience) About Our Client Our client is a UKAS accredited, leading asbestos consultancy company, specialising in asbestos and environmental testing, asbestos surveys, and consultancy.They have over a decade of experience in

Data Analyst - Newcastle upon Tyne, Tyne and Wear, NE1 6SN Salary: £38,682 to £46,580 a year Contract: Permanent Working Pattern: Full-time Reference Number: G Job summary <br&g

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with pa