At Royal Lancaster London Hotel, we recommend job seekers to apply on the current available position (Waiter / Waitress). A responsible and very sociable one, ready to develop and grow with us. If you are interesting, responsible with active personality. You truly loves and knows how to socialize, we will be glad to accept you into our team Qualifications, Experience and Requirements: Preferred Language of Resume/Application: English. 1 year minimum proficiency experience. Average level in English. Monthly Salary: 4,500GBP and above, depending on level of experience. Positive attitude. Good communication skills. Ability to work under pressure. Interested person should forward his/her current cv/resume via email to the career department of the Royal Lancaster London Hotel for fast processing of application and consideration.
About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: cocktail bar staff Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie brunch culture. We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. Requirements: As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organization skills. Available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift + 50% discount on all products. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
About the job Job Description We are seeking a talented Chef de Partie to join our production kitchen team near Heathrow Airport. In this role, you will help deliver high-quality meals for our airline clients, ensuring our culinary standards meet passenger expectations. The ideal candidate will have a passion for food, strong culinary skills, and the ability to thrive in a fast-paced environment. As a Chef de Partie, you will report to the Sous Chef, Operations, and work closely with them to fulfill orders promptly and maintain high quality. Your key responsibilities include preparing and cooking food components, contributing to kitchen efficiency, and keeping a clean workspace. What will you be doing? Prepare, cook, and present high-quality dishes in accordance with standard recipes and client specifications. Ensure all food is prepared and presented to the highest standards, maintaining consistency and quality. Oversee a specific section of the kitchen, managing and training junior kitchen staff as needed. Monitor inventory levels and assist with stock control, ensuring that all ingredients are fresh and available as required. Adhere to food safety and hygiene standards, maintaining a clean and organized work area at all times. Assist in implementing cost control measures to minimize waste and maximize efficiency. Participate in team meetings and contribute ideas for improving kitchen processes and food quality. Ensure compliance with health and safety regulations, including proper handling and storage of food products. Assist the Sous Chef or Head Chef in day-to-day duties. Delegate responsibilities to helpers or other assistants in larger kitchen settings. Maintain essential knife skills and a sound knowledge of cooking techniques. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef de Partie or in a similar role within a high-volume kitchen, preferably in airline catering or large-scale food production. 3+ years’ experience in a kitchen environment Culinary diploma or equivalent qualification from a recognized culinary school. Strong knowledge of food safety and sanitation regulations. Excellent organizational and time management skills, with the ability to work under pressure and meet tight deadlines. Ability to work collaboratively within a team and communicate effectively with colleagues. The capability to work safely, efficiently, and neatly Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required. Passion for culinary excellence and a keen eye for detail. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Our mission at Flat Iron is to make remarkable steak accessible to all. To do that, we have an amazing team of great people who love what they do. So much so, that we have been recognised as a Sunday Times Best Place to Work for 2025. Quite simply, our team is everything. We have always believed that if we select an amazing bunch of people, give them the training and the tools they need, and try to make Flat Iron the best place they have ever worked, we can’t go too far wrong. Our people… bring their PASSION for Flat Iron every day, with energy and a hands-on approach to working as a team. make everyone feel welcome, just like an OLD FRIEND. take pride in their CRAFT, showing care and dedication in everything they do. are honest, authentic, and STRAIGHT UP in how they communicate at work. Our beefy benefits… Flat Iron Card – Treat yourself and 4 friends to a meal every month on us. Service Awards: Stay with us and be rewarded with £100 on your first year, to 1 month off on your 10th! Beef up your honeymoon – Getting married? Enjoy an extra week of holiday on us. Enhanced family leave – Generous maternity, paternity, and adoption leave to support your family. Training and development – Whether you’re mastering skills or building your career, there is something for everyone with our career pathways. Formal qualifications – From Mental Health First Aid to Health & Safety Level 3, we’ll support your growth. Employee Assistance Programme – 24/7 confidential advice, guidance, and support whenever you need it. And that’s not all, we’ve also got Wagestream, epic parties, high street discounts, and more... Our commitment… We celebrate differences and welcome people from all walks of life, each bringing their own unique story. At Flat Iron, it’s not just about fitting in – it’s about standing out and being proud of who you are. If you need any adjustments during your application journey, just let us know – we’re here to help.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
About the job Job Description Placing orders for agreed materials and ensuring management of stocks Reducing wastage and minimising over/ understocks, in line with the Company policies Manage and stabilise prices Understand and work with the MRP system to create orders for production materials, plan production materials deliveries Manage and develop day to day relationships with the suppliers and internal teams Keep MRP system data cleaned and up to date Update relevant trackers and systems Communicate efficiently wit internal teams Develop in- depth knowledge for material category Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proficient user of all office packages particularly Excel 3 years experience as a Food Buyer Strong Interpersonal skills Strong problem-solving ability Strong organisational skills Confidence and experience in dealing with various stakeholders (both internal and external) at all levels Ability to work autonomously and in a demanding and fast-paced environment Hospitality of food manufacturing experience Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
SCOPE & GENERAL PURPOSE OF JOB To supervise and manage a section of the kitchen to ensure that objectives are met in relation to all food prepared within the hotel. JOB SPECIFIC ACCOUNTABILITIES To maintain regular and effective communication within the team and at all levels Performance standards are clearly communicated to every individual and is understood Technical and personal standards are high Staff are proud to belong to the team and the section Staff movements, communication and coordination within the section is effective. Sous Chef is informed of changes in keeping with payroll schedules. A system is in place for requesting time-off and is understood by staff. Hours are monitored, and potential problems are raised with Sous Chef/ Head Chef. All staff receive high quality performance feedback Appropriate action is taken to deal will all levels of performance Trends are monitored and consulted with Sous Chef for a suitable response Confidence in the application of policies and procedures Staff issues are brought to the attention of the Sous Chef Daily meetings are attended, and information effectively passed on to the team. Staff are fully informed of changes in the kitchen and to the section. Training & Development To arrange induction and training of staff to meet the required standard of performance, ensuring that all training is recorded on individual training record sheets. To provide coaching to Commis Chef to develop confidence, knowledge and skills. To ensure that all staff are well-versed in legal requirements and established standards are maintained. Act as section trainer for Commis Chefs and Demi-Chef de Partie · Planned section induction is carried out for new starters · All staff hold a Basic Food Hygiene Certificate · Working with the Sous Chef, technical skills for different roles are identified and training needs analysis is carried out on a rolling basis Food Quality To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. To ensure that correct mis-en-place has been affected before service and that the staff are completely familiar with the production of dishes on the menu. To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel. Swabs and other required procedures are carried out according to company standards Best practice is adapted to suit the hotel’s operation Safe and hygienic working practices are demonstrated during every shift Action is taken swiftly to correct any observed contravention in health, safety or hygiene practices. Service is calm and organised Raw and high-risk roods are prepared separately Food preparation areas are cleaned prior to use, maintained during service and cleaned down according to set procedures and in-line with Health, Safety and Hygiene requirements. Waste is promptly removed from the food preparation area and disposed of appropriately Food is checked for quality and presentation before sending to the hot plate/ pass Food not for immediate consumption is stored in the correct manner at a safe temperature according to legal requirements Stock control Stock takes are accurate People are available to assist Preparation is done to assist Market list is used for ordering stock for the next day Receiving and storage areas are prepared ready for delivery Food items are checked for quality, expire date and temperature Random temperature checks are made of chilled and frozen good delivered Delivery packaging is removed and disposed of appropriately Storage areas are kept secure from unauthorised access Temperature checks are made according to a set schedule agreed with the Sous Chef/ Head Chef No out of date stock in storage areas Menu Development To assist in menu development Continuous development of menu items New ideas given to Sous Chef and Executive Sous Chef Takes an active interest in food trends GENERAL ACCOUNTABILITIES Health, Safety and Security Hygiene regulations are enforced, monitored and swift action is taken where shortfall is detected To ensure safe and careful handling of equipment to safeguard people and property particularly in areas of manual handling, use of knives and COSHH. Hazards are spotted and reported Equipment used are according to guidelines Accidents are reported
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Location: Hounslow, London Salary: £32,000-35,000 Hours: Full-time, 37 hours per week Application closing date: 21 August 2025 About Us Dragonsea Global Baggage Solutions Ltd, established in 2024, is a growing freight distribution company specialising in both air and sea freight services. We are proud to support the UK-based Chinese community and international students with efficient, reliable, and cost-effective shipping solutions. Our business is rooted in trust, service excellence, and customer satisfaction. Job Overview We are seeking an organised and proactive Logistics Manager to oversee and coordinate the storage, distribution, and transportation of goods. This role involves managing the entire supply chain process, optimising logistics operations, and ensuring smooth, cost-effective freight shipments for both air and sea. The ideal candidate will have strong leadership, analytical thinking, and communication skills. Key Responsibilities · Plan, coordinate, and manage logistics, warehouse, transportation, and customer service operations. · Ensure compliance with company policies, UK regulations, and health, safety, quality, and environmental standards. · Manage inventory, storage, distribution, and freight operations to optimise efficiency. · Develop and implement process improvements to enhance logistics operations and reduce costs. · Supervise and lead the logistics team, including drivers and warehouse staff. · Resolve transportation or delivery-related issues, handling customer complaints effectively. · Monitor and report on logistics performance metrics and prepare seasonal reports for management. · Coordinate freight shipments, formulate delivery schedules, and oversee customs clearance and import/export documentation. · Maintain accurate records of freight movement, container locations, and relevant documents. Requirements · Proven experience as a Logistics Manager or in a similar role. · Strong knowledge of transportation, supply chain management, and logistics operations. · Expertise in warehousing, inventory management, and distribution. · Good understanding of UK and international logistics regulations, customs procedures, and cross-border transport. · Leadership, interpersonal, and problem-solving skills. · A degree in Logistics, Supply Chain Management, Business Operations, or a related field (preferred). · Fluency in both English and Mandarin (spoken and written). · Competence in Microsoft Office Suite and logistics management systems (CRM, SQL, SAP, Oracle). · Experience in logistics operations, transport coordination, warehouse scheduling, and customs clearance is ideal. What We Offer · Competitive salary and long-term career progression · A supportive and multicultural working environment · Exposure to international logistics networks · Training opportunities to develop professional and technical skills
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are seeking a proactive and motivated individual to join our team as a Youth League Outreach & Administrative Assistant. In this role, you will be responsible for engaging with football clubs to encourage registration for our upcoming youth league season, as well as assisting with various administrative tasks to ensure a smooth onboarding process. Key Responsibilities: Reach out to local football clubs to promote and facilitate their registration for our youth league Assist with the onboarding process, including communication, documentation, and coordination Support administrative tasks related to league registration and season preparation Collaborate with our team to ensure all club registrations are completed efficiently and accurately Requirements: Strong communication and interpersonal skills Organisational skills and attention to detail Ability to work independently and as part of a team Willingness to come into our office for 3 hours a day, 3 days a week Passion for youth sports and community engagement is a plus This position is a great opportunity to be involved in the development of youth sports and to contribute to a dynamic team. The role is in preparation for the September season, so we are looking for someone committed and reliable. If you're interested in making a positive impact in youth sports and have the necessary skills, please apply.
Only applicants with right to work without sponsorship and with at least 2 years professional experience will be considered. Immediate start and multiple positions available. Lily Nails Spa and Beauty is a growing beauty salon dedicated to providing our clients with an exceptional experience. We offer a comprehensive range of services. Our team is passionate about helping clients look and feel their best in a relaxing and welcoming environment. We are excited to announce that we are opening a brand-new location at Westfield London, situated in an area designed to showcase the best of high street offerings. This new shop will be a hub for beauty and wellness, and we are looking for talented and enthusiastic Nail Technicians to join our expanding team. If you have a passion for beauty, a keen eye for detail, and a commitment to delivering outstanding customer service, we want to hear from you! Key Responsibilities: Provide expert nail services, such as acrylic nails, gel powder nails, SNS, BIAB, manicures, pedicures, nail art, and shellac treatments. Perform spa and relaxation therapies, including hot stone massage, aromatherapy, massage and body scrubs. Maintain the highest standards of hygiene and cleanliness, ensuring all tools and equipment are sanitised and treatment areas are spotless. Build strong relationships with clients by providing personalised consultations, recommending treatments, and offering aftercare advice. Promote and sell retail products, including skincare, nail care, and beauty tools, to enhance the client experience. Stay up-to-date with the latest beauty trends, techniques, and products to ensure our services remain cutting-edge. Requirements: Minimum 2 years experience as a Nail Technician or similar role. Relevant qualifications in nail technology, or a related field are essential. Excellent communication and interpersonal skills, with the ability to make clients feel comfortable and valued. Fluent in English (both written and spoken) – this is essential for client consultations and team communication. A friendly, professional, and customer-focused attitude. Flexibility to work weekends and evenings as required. A passion for the beauty industry and a commitment to delivering exceptional service. All applicants must have the right to work and live in the UK. Please note that we cannot provide job sponsorship at this time. Desirable Skills: Experience with advanced nail techniques (e.g., ombré powder, SNS, BIAB, nail art). Experience in retail sales and upselling products. Familiarity with seasonal packages (e.g., bridal packages, holiday specials) and men’s grooming services. What We Offer: Competitive salary with commission opportunities for retail sales and treatments. Ongoing training and professional development to enhance your skills. A supportive and friendly team environment where your contributions are valued. Discounts on treatments and products for you and your family. Opportunities for career growth within a growing business. Flexible working hours to suit your lifestyle. How to Apply: If you’re passionate about beauty and wellness and want to be part of a dynamic team, we’d love to hear from you! Please send your CV explaining why you’d be a great fit for Lily Nails Spa and Beauty. Join us at Lily Nails Spa and Beauty, where we help clients feel pampered, confident, and beautiful every day! Job Types: Full-time, Part-time, Permanent, Graduate Pay: Up to £38,751.00 per year Additional pay: Performance bonus Tips Benefits: Company events Employee discount Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person
About the job Job Description We are looking for a passionate and experienced Taiwanese Cuisine Chef to create authentic Taiwanese dishes for our airline catering services. The ideal candidate will have a deep understanding of Taiwanese cuisine, a strong work ethic, and the ability to thrive in a fast-paced production kitchen environment. This role will involve preparing high-quality meals in large quantities while maintaining the highest standards of food safety and hygiene. Additionally, it is mandatory for the candidate to speak fluent Mandarin as effective communication is essential for collaborating with our client and the team. Prepare a variety of authentic Taiwanese dishes, including but not limited to dumplings, noodles, rice dishes, and regional specialties. Collaborate with the kitchen team to develop and update menus that reflect current trends and seasonal ingredients. Ensure that all dishes are prepared according to established recipes, portion sizes, and quality standards. Maintain a clean and organized workstation, adhering to food safety and hygiene regulations at all times. Monitor inventory levels and assist in the ordering of ingredients and supplies as needed. Work efficiently under pressure, meeting strict deadlines for meal preparation. Train and mentor junior kitchen staff in Taiwanese cooking techniques and presentation. Participate in taste tests and quality control to ensure consistency and excellence in all prepared meals. Contribute to a positive and collaborative kitchen environment, fostering teamwork and communication. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in Taiwanese cuisine, preferably in a high-volume production kitchen or catering environment. Proficiency in preparing traditional Taiwanese dishes, understanding regional variations, and incorporating authentic flavors. Skills in plating and food presentation to ensure meals are visually appealing, even in a catering context. Experience in large-scale food production methods, including batch cooking and portion control, to efficiently serve large volumes. Ability to work efficiently under pressure, prioritizing tasks to meet tight deadlines typical in airline catering. Skills in managing food inventory, including ordering, storage, and minimizing waste. Strong teamwork skills to work effectively with kitchen staff, nutritionists, and other departments. Ability to clearly communicate with team members and supervisors regarding menu requirements and food preparation standards. Proficient in Mandarin, enabling effective communication with Mandarin-speaking team members Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We’re HIRING SENIOR STYLISTS – Good Salary PLUS BONUS (part and full time) If hairdressing is in your blood, and you’re all about making customers feel special, you’ll be in good company at Saks Heston. We love what we do, and we so look out for our team. We’ve got open arms and… ~ Amazing training and development ~Flexible Working Patterns (full and part time opportunities available) ~ Free David Lloyd gym membership ~ Free parking ~ Pension ~ Complementary hair services ~ Recognition at our Saks Awards ~ Creative opportunities at shoots, shows and competitions, if that’s your thing ~ Rewarding opportunities to help raise funds and awareness for gynae cancers. ~ You could even work towards opening your own Saks salon if that’s the dream. We’re a creative team with a great family vibe. We’re also part of Saks, the UK’S leading hair and beauty salon group, who’ve been around since 1974…gotta count for something, right? Ready to start your Saks Story? Salary stated is dependent on experience, full-time equivalent and will be paid pro rata as per hours worked, if applicable. Saks is an equal opportunities employer. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Flexitime Free parking Gym membership On-site parking Work Location: In person
OUR PHILOSOPHY Chez Lui is London’s favourite French bistro. Our food menu is designed and executed by the award winning Chef Rocco Seminara using fresh ingredients to recreate the typical french dishes served in a modern bistros. Our aim is to transport our guests from the often soggy streets of Notting Hill to the warm climate of the French Mediterranean. Come what may, we will always go the extra mile to ensure we exceed guest expectations and take their experience to the next level, creating exceptional memories. OUR TEAM Chez Lui is above all a family, Our team is friendly and entertaining, always making guests feel at home. THE ROLE We are looking for an enthusiastic and experienced Chef de Partie, to come and join our fantastic team. You will have a passion for food and have good knife skills. The ideal candidate will be cool and calm under pressure and will have genuine interest in developing their culinary skills. YOU It is essential you have previous experience, however we offer training for the candidates with can-do attitude. Successful candidates will undertake an intensive training programme which will bring you up to speed with the way we do things. We are proud of our team, packed with diversity and experience. If you love people, love the hospitality industry, and want to push yourself, join Chez Lui today and we will open many doors for your career. WHY US? Our Chefs enjoy these benefits: - 30% staff discount for you and your family - A close knit team environment - 28 days paid holiday - Pension scheme - Book your birthday off on full pay – guaranteed. All applicants must be over 18 years old, reside in UK and have a right to work in this country.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: • Prepare pasta dishes and pizza according to recipes or as directed by head chef., • Assist in the development of new pasta and pizza recipes., • Ensure that all food meets quality standards and is presented attractively., • Maintain cleanliness and organization in the kitchen area., • Assist with inventory management and ordering supplies., • Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Business Development Manager – B2B Sales (IT Products) 📍 Location: Hounslow, United Kingdom 🕒 Hours: Full-time, 40 hours/week (Mon–Fri, 10 AM to 6 PM) 💷 Salary: £29,000 – £35,000 per annum (depending on experience) 📄 Visa Sponsorship Available – Skilled Worker Route About Us Unlimited Trends Ltd is a fast-growing IT hardware wholesaler based in Hounslow, specialising in the supply of high-quality refurbished and new MacBooks, laptops, and computer accessories. We serve B2B clients across the UK and beyond, including resellers, IT service providers, and corporate buyers. We’re now hiring a Business Development Manager to join our growing sales team and help expand our client base through strategic B2B partnerships. Key Responsibilities Identify, contact, and convert new B2B sales opportunities Build and maintain strong relationships with existing clients Negotiate bulk pricing and contracts with commercial buyers Represent Unlimited Trends Ltd at trade shows and industry events Maintain accurate records in the CRM and generate weekly sales reports Collaborate with the logistics and support team to ensure client satisfaction What We’re Looking For Minimum 1–2 years of B2B sales or business development experience Background or interest in IT hardware (MacBooks, laptops, accessories) Excellent communication, negotiation, and interpersonal skills Ability to work independently and meet sales targets Fluent English (written and spoken) Candidates must have the right to work in the UK or be eligible for a Skilled Worker visa Working Hours Full-time: 40 hours per week Days: Monday to Friday Time: 10:00 AM – 6:00 PM (with 1-hour unpaid lunch break) Benefits Competitive base salary plus performance-based bonus Skilled Worker visa sponsorship available 28 days paid holiday (including bank holidays) Fast-paced, entrepreneurial environment Growth opportunities within the company 📩 How to Apply Please send your CV and a short cover letter to Mention in your application if you require Skilled Worker visa sponsorship.
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!