Assessment manager jobs in United Kingdom

We are seeking a dedicated and experienced Registered Manager to oversee the operations of a children's residential facility. The ideal candidate will possess a strong background in care, working with children and will be responsible for ensuring the highest standards of care are delivered to residents and service users. This role requires exceptional leadership skills and a commitment to fostering a supportive environment for both staff and residents. Duties Lead and manage the day-to-day operations of the home, ensuring compliance with regulatory requirements and company policies. Develop, implement, and review individual care plans tailored to meet the needs of each resident. Supervise and support staff in delivering high-quality care, providing training and guidance as necessary. Oversee medication administration processes to ensure safety and adherence to protocols. Maintain effective communication with residents, families, and external agencies to promote a collaborative approach to care. Conduct regular assessments of resident needs and satisfaction, making adjustments to care plans as required. Ensure that the facility is maintained to a high standard of cleanliness and safety. Foster a positive culture within the team that encourages professional development and teamwork. Skills Proven experience in a managerial role within residential care or similar environment. Strong knowledge of residential care for children Excellent leadership skills with the ability to motivate and inspire a team. Proficient in developing care plans that meet individual resident needs. Strong organisational skills with attention to detail in medication administration. Effective communication skills, both verbal and written, with an empathetic approach towards residents and families. Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of care. Requirments Recent experience working as a Children's Home Manager Diploma/NVQ Level 4 in Children and Young People in a residential setting (or equivalent qualification) or above Excellent knowledge of working with our Regulators (Ofsted), The Children’s Homes Regulations 2015 including The Quality Standards Excellent knowledge of Safeguarding children legislation If you are passionate about providing exceptional care and possess the necessary skills and experience, we encourage you to apply for this rewarding opportunity as a Registered Manager. Job Types: Full-time, Permanent Pay: £45,000.00-£70,000.00 per year

Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Job Title: Street Warden & Door Supervisor - Events Venue Security Location: Kensington High Street, London Company: Halo Security Specialist About Us: Halo Security Specialist provides premium security services across various industries, focusing on high-standard safety measures and client satisfaction. We are looking to expand our team with professionals who excel in communication, crowd management, and neighborhood relations to ensure a secure and welcoming environment for guests at a high-profile venue on Kensington High Street. Role Overview: As a Street Warden & Door Supervisor, you will be a crucial part of our front-line security team. Your role will involve managing crowd flow, assisting with guest and vehicle entry, ensuring safety and smooth operations around the venue, and maintaining a professional demeanor at all times. This role requires individuals with a natural aptitude for communication and problem-solving, capable of handling high-traffic scenarios, while balancing client and community considerations. Key Responsibilities: Guest and Vehicle Management: Direct and assist guests upon arrival, ensuring efficient parking and entry for high-profile guests and vehicles. Crowd Control: Monitor crowd dynamics, ensuring a secure environment and managing potential congestion during events. Communication: Provide clear, courteous guidance to guests, staff, and neighborhood residents. Act as a key point of contact for inquiries, handling situations diplomatically. Neighborhood Relations: Address and manage noise, parking, and other venue-related concerns to minimize neighborhood disruption. Venue Safety Compliance: Regularly assess venue safety and ensure all security protocols are adhered to, reporting issues as needed. Qualifications and Skills: Proven experience in security, especially in event-based or high-traffic environments. Valid SIA Door Supervisor license is required. Exceptional interpersonal and communication skills, with the ability to handle diverse interactions effectively. Strong situational awareness and problem-solving skills. Ability to work as part of a team, manage responsibilities independently, and adapt to dynamic situations. Benefits: Competitive hourly wage Opportunities for growth and further training Positive work environment with a professional and supportive team How to Apply: If you’re a proactive, communication-savvy individual with a dedication to quality service, please apply via Indeed with your CV and a brief cover letter highlighting relevant experience.

Creating digital marketing campaigns Ensuring consistency in the brand messaging Coordinating marketing campaigns with the sales team Preparing emails and newsletters to send to current customers Launching promotional offers and events to attract new customers Optimising the business website to increase online traffic Following best practices for social media marketing on different platforms Identifying trends and insights Allocating marketing investments Planning and directing marketing campaigns Managing and organising a website Optimising content for the website and social media platform Working with various content formats Tracking the website traffic flow Implementing and analysing performance metrics Measuring and assessing goals Devising experiments and conversion tests Providing an internal report regularly Executing new and creative collaboration among technologies and platform

Our client a children’s charity is seeking an experienced Family Assessment Service Manager to run one of their residential family assessment centres based in Tooting. Reporting, to the Deputy Director you will take overall responsibility for the assessment and support based in Tooting. You will effectively lead the staff team, and facilitate and empower staff contributions to team discussions, decision making, day to day work, and the development of the service. Key responsibilities include: Take overall responsibility for the assessment and support services based at the centre. Ensure a high standard of social work practice within the centre and that staff are clear about their responsibilities and duties. Take lead and management responsibility for overseeing specific assessments including, reading of court papers, planning and reviewing the assessment, supporting Keyworkers to compile reports, and supporting Keyworkers in giving evidence at Court. Attend, and support weekly staff meetings, and facilitate and guide the family work discussions and case analysis. About you: Qualified social worker. Experience in supporting families where there have been issues of child abuse/neglect. Has successfully led, supported and managed a team. Highly effective time management and organisational skills and can remain level headed in a pressurised environment. We are seeking applications from ambitious qualified social workers, who are looking for their next career move within a dynamic organisation. You will have the opportunity to take full ownership of the residential centre, whilst fully supported by the senior management team. For further details and to view a full job and person specification please contact

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

This isn’t your typical job offer. It’s a unique opportunity to be part of the Foundermatcha community, a fast-growing matchmaking platform designed to connect software engineers, CTOs, and technical co-founders with early-stage startups. As part of our community, you will have the chance to engage with numerous startup founders, explore collaborative opportunities, and become a key member of a pioneering tech venture. Who We Are Foundermatcha is more than a startup co-founder matchmaking platform; we bring together founders and software engineers to create impactful connections based on skills, personality, and industry interests. Our mission is to streamline the startup-building process by ensuring the right fit between founders and tech talent. Some of our current cohort of business founders looking for technical co-founders or software engineers include: - An AI-powered HR platform focused on reducing employment bias and enhancing employee engagement. - A Robin Hood-inspired platform to democratize financial advice and close the guidance gap for everyday investors. - A gamified self-development app that helps users discover and leverage their unique impact on the world. - An AI-powered itinerary planner offering personalized travel experiences. - A fintech solution for FX payments and parallel market currencies. - An iGaming platform seeking co-founders with expertise in gaming management and QA. - A machine learning-based solution for affordable and scalable home energy upgrades What We Offer → Access to Early-Stage Startups: Engage with a wide array of budding startups, each with unique visions and opportunities, and find the perfect match for your skills and ambitions. → Meaningful Connections: Meet and interact with startup founders who are actively seeking co-founders and technical leaders, offering a chance to join their journey from the ground up. → Flexible Engagement: Whether you’re looking to join a team as a co-founder, explore freelance opportunities, or simply connect with like-minded individuals, our platform supports your professional growth and interests. → Comprehensive Support: Our team is here to guide you through the matchmaking process, providing insights and advice to maximize your connections and potential collaborations. → Investment Network: Get connected to our network of startup mentors and investors, including getting invited to present your business at our bi-monthly startup speed-pitching event in front of prominent UK VCs and angel investors. What We Look For 🔗 Technical Expertise: Proven experience in software development or engineering, with a passion for building or contributing to innovative products. 🔗 Leadership & Vision: Ability to lead or integrate into startup teams, driving projects forward and contributing to strategic tech decisions. 🔗 Entrepreneurial Mindset: Eagerness to explore new challenges in a fast-paced startup environment and a commitment to realizing ambitious tech projects. 🔗 Cultural Compatibility: Strong communication skills and the ability to thrive in diverse teams, ensuring a harmonious and productive work environment. Join Us and Make an Impact At Foundermatcha, we believe in the power of the right connections. Whether you’re a seasoned CTO ready for your next venture or a software engineer eager to dive into the startup world, our platform provides the tools and network to achieve your goals. Selection Process: Foundermatcha uses a selection process focused on identifying high performers based on personality characteristics rather than work experience or seniority. We encourage you to submit your CV as part of the application process. Shortlisted candidates will be invited for a brief interview to further assess suitability. Join us today and be part of our community of tech startups. Let’s build the next big thing together.

Job Overview: As a Support Worker in our Supported Housing program, you will play a crucial role in empowering individuals to achieve greater independence and improve their quality of life. You will provide personalized support to residents, helping them navigate daily challenges and access necessary resources. Key Responsibilities: - Provide one-on-one support to residents in a supported housing setting, fostering a positive and encouraging environment. - Assist residents with daily living skills, including budgeting, meal preparation, personal hygiene, and household management. - Develop and implement individualized support plans in collaboration with residents, social workers, and other stakeholders. - Facilitate access to community resources, including healthcare, employment services, and educational opportunities. - Monitor residents’ progress and well-being, documenting and reporting any changes or concerns to the relevant parties. - Encourage social inclusion and participation in community activities, fostering a sense of belonging and connection. - Conduct regular check-ins and assessments to ensure residents’ needs are being met effectively. - Maintain a safe and supportive living environment, adhering to all health and safety regulations. - Participate in team meetings and training sessions to enhance skills and knowledge relevant to the role. Qualifications: - Previous experience in a support or care role, preferably within a housing or community setting. - Relevant qualifications in social care, psychology, or a related field (e.g., NVQ Level 2/3 in Health & Social Care). - Strong communication and interpersonal skills, with the ability to build rapport with diverse individuals. - Empathy and understanding of the challenges faced by individuals in supported housing situations. - Ability to work independently as well as part of a multidisciplinary team. - Basic computer skills for documentation and reporting purposes. - Flexibility to work various shifts, including evenings and weekends if required. - A valid driver’s license may be preferred, depending on the location and needs of residents. What We Offer: - Competitive salary and benefits package. - Comprehensive training and professional development opportunities. - Supportive work environment with a focus on teamwork and collaboration. - Opportunity to make a meaningful impact in the lives of individuals in your community. How to Apply: Interested candidates are invited to submit their CV and a cover letter outlining their relevant experience and motivation for the role.

Job Title: Junior Recruitment Agent Location: Canary Wharf, London Salary: £30,000 - £33,000 per annum We are seeking a motivated and enthusiastic Junior Recruitment Agent to join our dynamic team based in Canary Wharf. This role is an excellent opportunity for someone looking to start or grow their career in recruitment, with plenty of room for professional development and career progression. Key Responsibilities: - Candidate Sourcing: Proactively search for suitable candidates through various channels, including job boards, social media platforms, and internal databases. - Screening & Interviewing: Review CVs and conduct initial screening interviews to assess candidates' skills, qualifications, and cultural fit. Schedule further interviews with senior recruiters or clients. - Client Liaison: Build and maintain relationships with clients, ensuring you understand their hiring needs and business requirements. Assist in creating detailed job descriptions based on client specifications. - Job Advertising: Draft and post job ads across multiple platforms, ensuring they are clear, engaging, and aligned with the role’s requirements. - Database Management: Maintain and update candidate databases, ensuring all information is accurate and up-to-date. Track progress of active candidates through the recruitment process. - Market Research: Stay informed about industry trends, competitor activities, and potential opportunities to source high-quality candidates. - Administrative Support: Assist the senior recruitment team with administrative tasks, such as preparing candidate profiles, arranging interviews, and managing communications between clients and candidates. - Target Achievement: Work towards individual and team recruitment targets and KPIs, contributing to the overall success of the recruitment department. Key Requirements: - A strong interest in recruitment, with some experience in a customer-facing or sales-related role (previous recruitment experience is a bonus but not essential) - Excellent communication and interpersonal skills, both written and verbal - Ability to multitask and manage time effectively in a fast-paced environment - Strong attention to detail and the ability to assess candidate suitability based on job specifications - A proactive attitude and willingness to learn and take on responsibility - Familiarity with Microsoft Office and general administrative tools - Ability to work both independently and as part of a team Benefits: - Competitive salary of £30,000 - £33,000 per annum - Comprehensive training and mentorship to help you succeed in your role - Opportunities for career development and progression within the company - Central Canary Wharf location, with excellent transport links - Flexible working options, with a combination of in-office and remote working - Dynamic and supportive team environment, with regular team-building activities This role is perfect for someone who is driven, eager to learn, and looking to build a career in recruitment. If you have strong communication skills, a positive attitude, and are excited by the opportunity to make a real impact, apply today!

Person Specification We are seeking an Education Consultant who possesses the following qualifications and attributes: Experience: Demonstrated experience in university applications both in the UK and abroad, admissions preparation, and educational consultancy. Knowledge: Proficient understanding of the UK school system, including admissions processes, curricula, and academic requirements. Language Skills: Fluent in Mandarin, with strong communication abilities in both Mandarin and English. General Scope and Purpose of Role This is a very busy and exciting role, which not only focusses on tutoring, and supporting other tutors, but also demands developing a sound commercial approach to providing quality services to our students, and their families. You will have demonstrable tutoring skills, and you will be able to support other tutors. You will also be able to understand the mission and values of the business, and keep these in mind when dealing with external stakeholders, as well as with students and families. Excellent communications skills are key to being successful in this role. Duties and Responsibilities - Act as a key representative of the business to all students and families alike, providing informed professional and courteous responses to external and internal enquiries. - Be mindful of ensuring positive business outcomes for Libra Education at all times in terms of both reputation, and also profitability. - Build effective relationships with students, tutors and families as required, ensuring effective communication, and support at all times. - Build effective professional relationships internally within the business, as well as with commercial partners and external stakeholders. - Liaise effectively with schools, and academic institutions with regards to students, ensuring a holistic approach to tutoring where possible. - Make accurate assessments of students and recommend appropriate products to students and families. - Record assessments appropriately, and ensure they follow Company guidelines. - Create relevant critical education pathways for tutors to follow with students. - Ensure the pathways are documented and communicated appropriately. - Allocate tutor jobs accordingly ensuring effective liaison as appropriate. - Effectively manage and mentor tutors as they carry out their duties providing support as required. - Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily. - Plan, write and provide resources for lessons. - Keep a repository of lesson plans and resources as appropriate. - Maintain an open approach to the business and to varying duties and responsibilities in general at all times. - This role is likely to undergo development, and therefore the role holder will be expected to remain open to utilising a wide variety of skills and resources in order to develop as the business grows. - Remain committed to self-improvement by conducting self-appraisals after all relevant external meetings and assess strengths and weaknesses and address these accordingly. - Demonstrate a commitment to improvement by maintaining and developing skills in line with emerging organisational needs. £28,000.00- £32,000.00 Education: Bachelor's (required) Work Location: Hybrid Work Job Types: Full-time, Permanent Pay: £28,000.00-£36,000.00 per year Additional pay: Yearly bonus Benefits: Company events Company pension Free fitness classes Sick pay Work from home Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: London, SW6 4LZ: reliably commute or plan to relocate before starting work (preferred) Education: Bachelor's (required) Experience: educational consultancy: 1 year (required) Language: Mandarin and English (required) Work Location: Hybrid remote in London, SW6 4LZ

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

We are looking for a passionate and enthusiastic Kids Coding Teacher to join our team at i2Tech Academy. The ideal candidate will have a love for technology, education, and a desire to inspire young minds in coding, game design, and robotics. You will be responsible for teaching coding concepts to children ages 6-15 through interactive lessons, projects, and hands-on activities. Key Responsibilities: Teach coding and programming: Deliver engaging lessons in coding languages like Scratch, Python, JavaScript, or other relevant programming tools tailored for kids. Plan and prepare lesson materials: Develop creative and interactive lesson plans aligned with curriculum standards and individual learning needs. Facilitate hands-on learning: Guide students through coding projects, game design, or robotics challenges, ensuring a fun, engaging, and safe learning environment. Monitor and assess progress: Track students' progress, provide feedback, and offer additional support as needed to ensure mastery of skills. Encourage critical thinking and problem-solving: Teach students how to break down problems, develop logical solutions, and foster computational thinking. Classroom management: Maintain a positive and structured classroom environment that promotes collaboration, curiosity, and respect. Stay current with technology: Continuously update personal knowledge of new coding tools, software, and teaching methods to keep lessons fresh and relevant. Engage with parents and guardians: Provide feedback on student progress and suggestions for further development through reports or parent-teacher meetings. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Education, or a related field (preferred but not required). Experience:Previous experience teaching kids or working with children in an educational or extracurricular setting. Knowledge of programming languages such as Scratch, Python, Java, or similar platforms used in kids’ coding programs. Experience in game design or robotics is a plus. Skills:Strong communication and presentation skills. Patience, creativity, and a passion for teaching young learners. Ability to explain complex concepts in a simple and engaging manner. Classroom management and organizational skills. Technical Skills: Familiarity with coding platforms, educational software, and the ability to troubleshoot basic technical issues. Work Environment: Friendly and supportive team atmosphere. Opportunities for professional development and growth in a technology-driven education environment. Flexible working hours based on class schedules.

Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)

Job description Provide planning, design, engineering, implementation, configuration, next-day support and troubleshooting for our customer network & security infrastructure. Be a key contributor to discussions with our partner's network and IT teams to understand the requirements and how we can better work with their infrastructure. Be responsible for the requirement gathering, defining objectives for the project, clear scoping and responding to RFP's. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low-level design etc. Be a key contributor to the design of standard network blueprint taking into account product and operational requirements. Interface with architecture, network, operations, and business stakeholders to ensure that proposed designs address organisational needs. Work with the technical engineers during the full implementation life cycle and help validate and install the solution. Attend project review and technical meetings and represent the Design & Implementation part of the organisation. Act as a point of contact for any technical issues within the project or program. Peer review designs, implementation plans and change scripts produced by peers. Attend CAB meetings to represent the change. Writing change scripts before actual implementation. Share and pass on the knowledge and experience of relevant networking products, services and technologies. Plan and coordinate activities, engaging with other stakeholders to manage and implement a program. Make recommendations concerning the software or system quality. Be able to diagnose and resolve complex hardware, software, and connectivity issues either remotely or physically on site. Deals with and reports on breaches in security. Validation of firewall configuration, rule creation, and assessment of firewall traffic flow (dynamic routing, log analysis). Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised. Report progress to supervisor and project managers, including the preparation of weekly status reports. The appropriate SOC code for this role is Code 2139: Information technology and telecommunications professionals not elsewhere classified. The skills, experience and qualifications required for this role include: Bachelor’s degree. Certification in AWS, Azure, GCP, CCIE, CISSP, GICSP, RHEL. Experience using DevOps Tools. Experience with WAFs, NextGen Firewalls and DDoS Security. Job Types: Full-time, Permanent Pay: £35,500.00 to £47,000 per year Schedule: 8 hour shift Monday to Friday Overtime Weekends Experience: Information Security: 5 years (required) Reference ID: VRD-SEC-0100

Job description About Us: The Optical Gallery, a well-established optometry practice with three successful locations, has recently partnered with Ear Health Solutions to expand our services to include audiology. We are seeking a passionate and skilled Audiologist to lead our audiology department. This is a unique and exciting opportunity to join a growing healthcare business, delivering essential hearing care to complement our trusted eye care services. Job Description: We are seeking a dedicated Audiologist to help launch and lead the audiology services in our practices. You will work alongside our optometry team to provide exceptional hearing care, focusing on patient satisfaction, advanced diagnostic services, and hearing aid solutions. The role requires a blend of technical expertise, patient interaction, and strategic input to grow the audiology side of our business. Key Responsibilities: - Conduct comprehensive hearing tests, assessments, and diagnostics. - Perform ear wax removal procedures safely and effectively. (We'll also have dedicated team for this job) - Fit, program, and adjust hearing aids, ensuring patients are educated on usage and care. - Manage patient follow-ups and hearing aid servicing. - Provide expert advice on hearing care and solutions tailored to patient needs. - Collaborate with the optometry team to offer a seamless patient experience across vision and hearing care. - Play an active role in driving the growth of the audiology department. Requirements: - Qualified Audiologist with relevant certifications. - Proven experience in hearing assessments, hearing aid fittings, and patient care. - Strong communication and interpersonal skills. - Ability to work both independently and as part of a multidisciplinary team. - Commitment to maintaining high standards of care and patient satisfaction. What We Offer: - Competitive salary (£45k–£60k) with performance-based bonuses. - The opportunity to be part of an expanding healthcare service and a great team. - State-of-the-art equipment and a supportive work environment. - Continuous professional development opportunities. (Through Ear Health Solutions you will cover most of your CPD points). Join Us: If you're a dedicated Audiologist looking to lead a growing department and make a real impact on patient care, we’d love to hear from you! This is your chance to take on a leadership role, drive innovation, and help shape the future of audiology at The Optical Gallery. Come be part of our exciting journey! Job Type: Full-time Pay: £45,000.00-£60,000.00 per year Additional pay: Bonus scheme Yearly bonus Schedule: Monday to Friday Weekend availability

Who are you? This role would be perfect for you, if you have a good understanding of how the cleaning industry works with a high level of experience and exposure to working practices, reporting, planning, and logistics. You will have had firsthand experience with cleaning, communicating with multiple teams across different sites, and had full ownership of quality assurance for both scheduled tasks and priority client requests. You will be able to demonstrate thorough critical thinking skills considering both the finer details and the bigger picture. On a more personal level, you will love working evenings and be flexible with finishing time. Working patterns do not have to consist of 5 days a week (Monday - Friday) - we are more than happy to accomodate any number of evenings. Work life balance is important to us. What we're looking for Essential criteria 1. Senior experience in cleaning / facilities management company (2 years). 2. Excellent communications skills, both written and verbal (English & Spanish). 3. Natural ability to adapt to the needs of team members to get the best outcome. 4. Ability to demonstrate fantastic problem-solving skills and take initiative, ensuring that long terms solutions are sought, and learnings are shared. 5. Have a passion for consistently producing exceptional results, with exceptional diligence. 6. Strong leadership style, encouraging the right working practices, and holding people accountable. 7. Tech savvy and proficient with operating systems such as Microsoft and iOS. Confident with technology and able to help colleagues when they struggle with using technology / our app during the course of their work. 8. The ability to combine an eye for detail with an eye for the bigger picture. 9. Naturally high standards, both in cleaning, but also in presentation. Desirable criteria - Driving Licence permitted in the UK. - First aid trained. - Health and safety knowledge. - Ability to adapt unexpectedly and work well under pressure. - Enjoys looking for improvements and providing valuable feedback. What's in it for you? o Workplace Pension o TfL Travelcard zones 1 – home zone* o Car / travel allowance* o EAP – Confidential support services for personal wellbeing, with opportunity for counselling, legal advice and professional coaching. o Wellbeing App Access o CPD course access o Access to 100’s of discounts for retailers including Myprotein, Ego, Boots, Jacamo. If you are enthusiastic about going the extra mile, love a flexible evening schedule and are ready to make a difference, we want to hear from you! *Upon assessment of tasks, and successful completion of probation

Job Description: DEB Logistics Ltd, invites you to join us as a 3.5 Tonne Collections and Delivery Driver in DPD Group UK. Description: Are you ready to earn up to £230 per day as a delivery driver? D.E.B LOGISTICS LTD urgently require enthusiastic and hardworking owner drivers with their own vans for parcel delivery in: ME, BR, DA, TN areas. If you're looking for a flexible job that fits around your life, we want to hear from you. Responsibilities: Deliver parcels following a precalculated route using our DPD Saturn App. Ensure timely delivery of parcels, maintaining quality and efficiency. Manage daily delivery tasks using the provided technology. Requirements: Own a large van ( H2/L2 minimum size ), with courier insurance (vans can be provided by us if needed). Valid Driving License with at least two years of experience and no more than 6 points. Over 21 years of age and able to pass a basic criminal disclosure assessment. Proof of eligibility to work in the UK. Experience in delivery driving is necessary. Benefits: Bi-weekly pay with a performance bonus scheme after the first 4 weeks working period. Average 90-130 stops per day. Flexible working hours: Monday to Saturday, 08:00 - 19:00, subject to route. On-site training, with pay for attending classroom sessions. Bonuses, easy delivery system, and pre-set routes. All parcels pre-sorted. Support with tax management (if required). Supportive management team on-call to assist. To Apply: Contact us today. Our team will reach out as soon as a position becomes available. Applications will be placed on a waiting list. Positions are limited, so sign up today! Job Types: Temp to permanent Contract length: 4 months Pay: £230.00 per day Additional pay: Performance bonus Benefits: On-site parking Flexible language requirement: Schedule: 10 hour shift Day shift Every weekend Monday to Friday Overtime Weekend availability Application question(s): Do you own your van? Minimum size require L2/H2. Do you have experience in multiple drop delivery? Experience: Delivery driver experience: 1 years (required) Work Location: In person

The Care Coordinator will work as part of the care management team and will manage a caseload of clients under the supervision of the Registered Manager to ensure the smooth delivery of their care packages. The Care Coordinator will liaise with clients, their families or representatives, and community services in order to provide effective and well-managed care. They will be part of setting the high standard of care that we expect across the Company and will support care workers in their role. The Care Coordinator will be working closely with the Registered Manager and two other Care Coordinators. You will need to communicate effectively with your colleagues to ensure that all duties are completed accurately and efficiently. Job description Job Title: Care Coordinator Reports to: Registered Manager Duties and responsibilities Maintain full and complete knowledge of the clients: their care needs; care plans; assessments; schedule of care; regular carers. Maintain up to date care plans, risk assessments and client details. Attend meetings with clients, their families and/or representatives as required. Coordinate with local community teams (e.g. GPs, District Nurses, OTs) to support a holistic approach to care. Provide care, when required, to the standards expected of the Company. Quality assurance in the workplace. Care workers Support care workers in their role as required. Share in the mentoring responsibilities of new care workers. Assist with the training and supervision of care workers. Administrative Respond to emails in an effective and timely manner. Competency on Malinko scheduling software (our client management software – training provided). Competency on the Oncare (our digital care records software – training provided). Record phone calls on the phone log. Have full knowledge and understanding of the Company policies and procedures. Attend staff meetings and mandatory training Support the Registered Manager with ad hoc duties as required. Share the out of hour’s on-call duties (additional remuneration provided). Job Type: Full-time Pay: Up to £13.50 per hour Benefits: Company pension Referral programme Work from home Work days: Monday to Friday

The Recruiter will play a critical role in the talent acquisition process by sourcing, screening, and qualifying candidates for various positions within our company. You will work closely with hiring managers to understand their needs, identify potential candidates, and ensure a smooth and efficient hiring process. Your goal is to build a strong pipeline of qualified candidates and help us hire the best talent for our team. Key Responsibilities: Candidate Sourcing: Utilize various channels, including job boards, social media, professional networks, and direct outreach, to identify and engage potential candidates. Screening: Conduct initial phone screenings and interviews to assess candidates' qualifications, experience, and cultural fit. Candidate Qualification: Review resumes and applications to match candidates with specific job requirements and provide detailed candidate summaries to hiring managers. Pipeline Management: Maintain a robust pipeline of candidates for current and future openings by building and nurturing relationships with potential talent. Collaboration: Work closely with hiring managers and other team members to understand job requirements, company culture, and the overall hiring strategy. Applicant Tracking: Manage the applicant tracking system (ATS), ensuring accurate and up-to-date candidate information. Market Research: Stay informed about industry trends, salary benchmarks, and competitive hiring practices to provide insights and recommendations to the team. Candidate Experience: Ensure a positive candidate experience throughout the hiring process by providing timely communication and feedback. Qualifications: Proven experience as a recruiter, talent sourcer, or similar role. Strong understanding of recruitment processes, including sourcing, screening, and interviewing techniques. Experience using applicant tracking systems (ATS) and other recruitment tools. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Strong organizational skills and attention to detail. A good understanding of [industry or field relevant to your company]. [Preferred] Bachelor's degree in Human Resources, Business, or a related field. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and growing team. Flexible working arrangements (remote or hybrid, if applicable). Professional development and growth opportunities.

Role Overview: We are seeking a motivated and passionate Voluntary Physiotherapist to join our team and gain invaluable experience working with both semi-professional and professional football players. This is a unique opportunity for a newly qualified or early-career physiotherapist to work directly with professional athletes, both on and off the field, helping them reach peak physical performance and assisting with injury prevention and recovery. In this role, you will have the chance to work closely with experienced sports professionals, expanding your knowledge in sports physiotherapy and injury management. Additionally, you’ll be encouraged and supported in building your own client base, creating networking opportunities within the professional football industry, and developing a strong foundation for launching your own business. Key Responsibilities: Physiotherapy Services for Football Players: Provide hands-on physiotherapy treatment to semi-professional and professional football players. Conduct assessments, develop treatment plans, and offer rehabilitation support tailored to individual athletes. Support players in injury prevention strategies, performance enhancement, and post-game recovery. Match Day and Training Support: Be present during training sessions and match days to provide immediate treatment and injury management for players. Assist with warm-ups, cool-downs, and stretching routines. Work alongside coaches, medical staff, and other sports professionals to ensure players receive holistic support. Personal Physiotherapist Role: Develop individualized treatment plans for players, focusing on long-term physical health and injury prevention. Build rapport with athletes and support their ongoing physiotherapy needs outside of scheduled training or game times. Travel to meet clients as necessary, providing a mobile and flexible service. Networking and Business Development: Network within the professional football community, building relationships with players, coaches, and other industry professionals. Gain mentorship and guidance on establishing a private physiotherapy business within the sports sector. Attend industry events, workshops, and other networking opportunities to increase your visibility in the professional football world. Key Benefits: Hands-On Experience: Work directly with semi-professional and professional footballers, gaining practical skills in sports physiotherapy, rehabilitation, and injury management. Professional Development: Receive mentorship from experienced sports physiotherapists and healthcare professionals, providing guidance on clinical skills and business strategies. Networking Opportunities: Establish connections within the professional football industry, creating pathways for future paid work, private clients, and potential partnerships. Business Support: Learn how to build your own client base, develop marketing strategies, and establish yourself as a trusted physiotherapist in professional sports. Flexible Schedule: While the role will require attendance at certain training sessions and match days, you’ll also have the flexibility to build a personal schedule that fits your goals and availability. Candidate Requirements: Qualification: Degree in Physiotherapy (or working towards completion). HCPC registration is desirable. Passion for Sports: Demonstrated interest in sports physiotherapy, with a keen desire to work within the football industry. Team Player: Ability to collaborate effectively with other medical professionals, coaching staff, and athletes. Entrepreneurial Spirit: Ambition to build your own client base, develop a network, and eventually establish your own business within the industry. Flexibility: Willingness to travel to training grounds, match venues, and client locations as needed. Additional Information: This is a voluntary role that offers a wealth of learning opportunities and experience. While this position is unpaid, it is ideal for someone looking to enter the sports physiotherapy field, gain hands-on experience with professional athletes, and build a foundation for a successful career in the professional sports industry. If you are passionate about sports physiotherapy and eager to make your mark in the professional football world, we encourage you to apply! To Apply: Please send your CV and a cover letter detailing your interest in this role and your career aspirations in sports physiotherapy

As Deputy Manager, you will play a pivotal role supporting the homes Manager with the day-to-day operational running of the home, using your creativity, knowledge and integrity to guide, motivate and coach our Support Workers to achieve and maintain the highest standards when delivering care to our young people. Working in a challenging environment where no two days are the same, we are seeking a resilient individual with in-depth knowledge of working with young people whose needs are often complex: building positive relationships through patience and understanding. The role requires a dynamic individual with the ability to apply their previous knowledge and experience of children’s residential service, to ensure that Family First Care Services continues to enhance the lives of our young people whilst providing a progressive environment for their team. You will be required to demonstrate practical leadership skills, expert communication and the ability to work under pressure in a demanding environment, whilst following all current legislations and Family First Care Services own policies and procedures. If you are an inspirational leader, able to support, motivate and develop your team and the young people within our homes we would love to hear from you. Responsibilities - Working closely with the Management team and outside - agencies to ensure the young people receive the best possible care. - Working with all levels of the Staff Team providing supervision, ongoing training and leading shifts when required. - Develop and update a range of paperwork, including Care Plans, Behaviour Support Plans and Risk Assessments. - Running the home in the absence of the Registered Manager. - Build trusting and lasting relationships with young people offering them unconditional dignity and respect. - Continually maintaining accurate and clear record keeping. - Meeting the physical, emotional, behavioural and cultural needs of the young people and reviewing/recording any amendments to identified needs. - Provide encouragement to all young people to work towards achieving their goals. - Provide security and safety to young people. - Actively contributing to the development of the team. Experience or Qualifications Required - NVQ Level 3 or equivalent within Children & Young People. Willing to work towards an NVQ Level 5 in Residential Childcare. - Experience working with children/young people in a Residential Childcare setting, for at least three years - Experience in a supervisory capacity as a Senior or Deputy Manager for at least one year. - Excellent organisational and communication skills with the ability to disseminate information. - Experience of leading staff and decision making in a residential setting to ensure the best care for our young people, including staff reviews, supervision and professional development. - Ability to deal with conflict/crisis situations effectively and in a therapeutic manner when managing both young people and staff. - Flexible and responsive in order to meet the needs of our young people which can change day to day. - A genuine passion for care and to be motivated by contributing to the progression of others. - A strong team player. - Knowledge of the Children's Home Regulations and Ofsted Requirements. - Resilience to keep going at difficult times and to ask for support if needed. - Excellent written and oral communication skills. - Computer literacy and an eye for detail. What We Offer - Salary up to £35,000 per annum - Full Time, Permanent - 28 days annual leave - Pension scheme

Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skills/Qualification and Experience: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.