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Key responsibilities 1. Operational leadership & performance • Lead day-to-day operations across supported living services, ensuring safe staffing, consistent practice, and reliable service delivery., • Set clear operational standards and performance expectations for managers and teams., • Drive occupancy, capacity planning, and efficient deployment of support hours in line with assessed needs and commissioned packages., • Manage service risk: environment, lone working, community risk, staffing risk, clinical/behavioural risk (where relevant). 2. Quality, governance & CQC readiness • Maintain CQC readiness across all services: evidence-based systems, robust audits, and consistent documentation., • Own the quality framework: audit schedules, action plans, learning loops, and sustained improvements., • Monitor and improve performance against CQC Key Lines of Enquiry (KLOEs): Safe, Effective, Caring, Responsive, Well-led., • Ensure governance is real, not theatre: good minutes, clear owners, deadlines met, measurable improvements. 3. Safeguarding, risk & incident management • Act as senior safeguarding lead (or deputy) ensuring timely reporting, high-quality investigations, and effective multi-agency working., • Oversee serious incidents, complaints, whistleblowing, and escalation pathways., • Ensure duty of candour is applied appropriately and consistently., • Lead learning from incidents (trend analysis, thematic reviews, corrective actions that actually stick). 4. Regulatory compliance & statutory frameworks • Ensure compliance with relevant legislation and guidance, including (as applicable):, • Health and Social Care Act 2008 (Regulated Activities), • Care Act 2014 (safeguarding), • Mental Capacity Act 2005 (capacity assessments, best interests), • DoLS/LPS awareness where relevant to pathway/interface, • Health & Safety, COSHH, fire safety, RIDDOR, GDPR, • Ensure CQC notifications are made correctly and on time (where required by your regulated activities)., • Maintain policy, procedure, and training compliance across services. 5. People leadership: recruitment, retention, capability • Build high-performing service leadership through coaching, supervision standards, and clear accountability., • Oversee recruitment plans, onboarding quality, rota integrity, and retention strategies., • Manage capability, disciplinary processes, attendance, and culture issues fairly and decisively., • Ensure mandatory training compliance and role-specific competence (PBS, autism, epilepsy, meds, etc. as relevant). 6. Financial and contract performance • Own operational budgets: staffing ratios, agency use, rota efficiency, travel costs, and service-level P&L performance., • Work with finance/commissioners to ensure packages are accurate, reviewed, and delivered as commissioned., • Deliver measurable improvements in agency reduction, vacancy management, and efficiency without compromising care. 7. Service development & strategic delivery • Support mobilisation of new services, transitions, and service redesign., • Build strong commissioner relationships and contribute to tenders, service proposals, and growth plans., • Lead improvement projects (e.g., medication governance upgrade, auditing overhaul, PBS quality drive, digital care planning rollout). 8. Stakeholder management • Maintain professional relationships with families, advocates, social workers, commissioners, housing partners, and multidisciplinary teams., • Lead complex meetings: placement breakdown prevention, safeguarding strategy, best interests, complaint resolution., • Ensure people supported are meaningfully involved in decisions about their lives and service improvements.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

Alexander Steele are working in partnership with a global food manufacturer that supplies a wide range of luxury food products to UK retailers, food service, and B2B. Due to growth, the business is looking to appoint a Customer Technical Manager on a 6 month FTC. This role is a fully remote position. On offer: • Salary is circa £45,000 (Pro-rata), • Remote working, • 33 days holiday (Pro-rata) The role: Reporting to the Technical Director, as Customer Technical Manager you will be the primary contact for key customer accounts and liaise with them for all technical matters. You work closely with technical functions across the business to ensure that only the highest standards are reached. Key accountabilities: • Ensure standards are met and maintained with regard to specifications, product quality, factory standards and legal requirements by communicating across the technical functions., • Manage the flow of information between supplying sites and customers., • Support the business sites to uphold external accreditations by representing the business site audits and developing corrective action plans., • Liaise with and support the Technologists to ensure that accurate customer specifications are created and maintained., • Implement new customer COPs and legislation into the business., • Continual monitoring of legislation and industry guidelines., • Create, collate and manage the product file system to guarantee integrity and accuracy of information held by the business for its customers., • Facilitate and provide technical support with the launch of products., • Establish product quality and benchmarking panels to monitor the product performance and quality, providing feedback to relevant teams. Candidate requirements: • Degree or equivalent in Food Science or similar science discipline would be desirable, • A proven track record of effective technical management of major UK retailer and food service customers., • Excellent communication skills to be able to effectively communicate with stakeholders at all level., • Results focused individual - attention to detail, ability to work to deadlines and has excellent time management., • HACCP and auditing (site and supplier is desirable) qualifications

A prominent advisory firm in the UK is seeking an experienced Audit Senior to lead audit assignments and mentor junior staff. In this role, you will be responsible for managing audits from planning to completion, ensuring compliance with auditing standards, and building strong client relationships.

A dynamic auditing company in the UK is seeking Compliance Auditors to join their team in a flexible part-time role.

A leading business improvement and standards company in the UK is seeking an experienced Associate Auditor for home-based contract roles.The ideal candidate will have a minimum of ISO 19443 auditing experience, working with certification bodies, and industry exposure within the nuclear supply chain.

A leading chartered accountancy firm based in Liverpool is seeking an Audit Manager to lead audit assignments from planning to completion. You will manage client relationships, oversee junior team members, and ensure compliance with auditing standards. The ideal candidate will be a qualified account

Applicants should possess experience in internal auditing and a commitment to maintaining high standards in service delivery. Responsibilities include managing audit teams and contributing to the organisation's strategic goals.

A leading auditing company in the UK is seeking Compliance Auditors to perform audits at various locations, including supermarkets and betting shops. Auditors will make specific purchases, check for ID compliance, and report on their experiences.

A flexible auditing company is seeking Compliance Auditors to perform audits at various locations including supermarkets and betting shops.

MRICS / FRICS Auditor (3 days per week) - Secured lending valuation auditing, comprising of commercial, residential and HMO valuation work. Open to discussion on contract / financial agreements dependent on experience but will need to be commercially viable as they have an outsource model currently

A global accounting firm is seeking an Assurance Associate in Greater London.This role will involve assisting with audits and assurance services across various industries, fostering professional growth.Ideal candidates will have an Accountancy degree and will be eager to pursue Chartered Accountant

Global Auditing Manager – Fresh Produce. Are you an experienced Auditing professional ready to make a global impact in Fresh Produce? Join a fast-paced, responsible business driving best‑class food safety, ethical, and environmental standards across its international supply chain. As Global Audi

A global food safety consultancy is seeking a Global Auditing Manager to drive best-class food safety, ethical, and environmental standards across international supply chains. Candidates should have proven auditing expertise, knowledge of food safety standards, and strong analytical skills.

No previous auditing experience required.

This position is a great opportunity to begin a career in auditing.