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  • Dog Walker
    Dog Walker
    hace 4 días
    £15 por hora
    Jornada parcial
    Westbourne, Westminster

    SENIOR DOG WALKER AND OPERATIONS ASSISTANT IMPORTANT - PLEASE READ BEFORE APPLYING Professional dog handling experience is an essential requirements for this position. Applicants must have previous professional experience working as a dog walker for an established dog walking company, or as a professional dog trainer. This position is not suitable for applicants whose experience is limited to caring for their own dogs or those belonging to family members or friends. Professional dog walking requires confidence, practical handling skills, an understanding of canine behaviour and the ability to safely manage unfamiliar dogs in different environments. As you will be independently responsible for clients' pets without their owners present, previous professional experience handling other people's dogs is essential. CYCLING REQUIREMENT Applicants must: • Own or have reliable access to a bike, Lime, Forest, • Be a confident cyclist on London roads, • Be comfortable cycling between client bookings within their assigned working area OPERATIONS & ADMINISTRATION Previous experience in business operations or administration is not essential. We are looking for an experienced professional dog walker or trainer who is organised, reliable, proactive and willing to learn. Training will be provided to help the successful candidate gradually develop into an Operations Assistant role, supporting client management, scheduling, staff coordination, and general business administration. ABOUT THE ROLE London Pet Club is looking for a reliable, organised and experienced dog walker to join our growing team as a Senior Dog Walker & Operations Assistant. This is an exciting opportunity for someone with professional dog handling experience, who is interested in progressing into an operational and administrative role within a professional pet care company. We are particularly interested in candidates who enjoy working with dogs, but are also eager to develop new skills, take on additional responsibilities and learn about the day-to-day management of a pet care business. Initially, your primary responsibilities will involve professional dog walking and pet care. As you become familiar with London Pet Club's services, clients and operating procedures, you will gradually be trained to assist with administration, staff coordination, client relationships and daily business operations. You will work closely with the business owner, with opportunities to develop your responsibilities as your experience and confidence grow. We are looking for someone who takes initiative, demonstrates excellent judgement, is dependable and has a genuine interest in growing with the business. KEY RESPONSIBILITIES Dog Walking & Pet Care • Provide professional dog walking services for clients across London, • Safely manage individual and group walks of up to 4 dogs, • Understand and confidently manage different dog breeds, personalities, behaviours and needs, • Follow individual care instructions, walking routines and safety procedures, • Provide regular updates and communicate professionally with clients, • Assist with daytime pet sitting, home visits and occasional overnight assignments, • Support new client introductions and meet-and-greet appointments, • Maintain high standards of animal welfare, safety and professionalism OPERATIONS & ADMINISTRATION As you develop within the role, you will be trained to assist with: • Coordinating daily dog walking schedules and staff assignments, • Managing client enquiries via telephone, email and messaging platforms, • Maintaining accurate client records, pet profiles and booking information, • Assisting with new client onboarding and service arrangements, • Supporting staff recruitment, interviews, onboarding and training, • Monitoring service delivery and ensuring company standards are maintained.l, • Assisting with general administration, marketing and social media activities, • Supporting the organisation of daily business operations, • Identifying opportunities to improve efficiency, processes and customer experience CLIENT RELATIONSHIPS & SERVICE STANDARDS • Build and maintain positive, professional relationships with clients and their pets, • Represent London Pet Club to a consistently high standard, • Demonstrate discretion, professionalism and excellent communication, • Help ensure clients receive a reliable, personalised and high-quality service WORKING HOURS & AVAILABILITY • Up to 20 hours per week, depending on client bookings and business requirements, • Applicants must have availability Monday–Friday between 7am and 4pm, • Occasional evening, weekend and overnight pet sitting opportunities, • Flexibility is essential due to the nature of our services, • Hours may vary according to demand and are not guaranteed We are seeking someone interested in a long-term opportunity who can commit to working with London Pet Club for a minimum of 6 months. PAY Dog Walking & Operations Assistance: £15 per hour Pet Sitting: 1–3 hours: £15 per hour 4+ hours / overnight sitting: £45 per booking Payments are made monthly upon submission of an invoice, on a self-employed contractor basis OUR OPERATING AREAS Camden, Regent's Park, Paddington, Notting Hill, Chiswick, Hammersmith, Finsbury Park, Islington, Hampstead, Tufnell Park, and Walthamstow. Applicants should be comfortable travelling between client locations where required. ESSENTIAL REQUIREMENTS • Previous professional dog handling experience, as a dog walker or dog trainer, • Strong understanding of canine behaviour, body language and safe handling techniques, • Confidence managing dogs of different breeds, sizes and temperaments, • Ability to manage multiple dogs safely and independently, • Excellent reliability, punctuality and organisational skills, • A professional and friendly approach to client communication, • Willingness to learn administrative and operational responsibilities, • Ability to follow instructions accurately and use initiative when appropriate, • Confidence using iPhones, applications and basic computer systems, • An iPhone with sufficient mobile data to operate company applications, • Physically fit and comfortable working outdoors in all weather conditions, • Non-smoker, • Aged over 21 DESIRABLE SKILLS & EXPERIENCE • Previous experience with a professional dog walking, • Experience using scheduling software, booking systems or customer management platforms, • Basic administrative or customer service experience, • Interest in business operations, recruitment, marketing or social media, • Experience mentoring or supporting other dog walkers, • An interest in developing into a more senior operational position WHO WE ARE LOOKING FOR The ideal candidate is someone who genuinely enjoys professional dog walking but is also looking for an opportunity to develop beyond a purely hands-on pet care role. You do not need to know how to run a pet care business. What matters is that you are experienced with dogs, reliable, organised, proactive and willing to learn. We are looking for someone who takes their responsibilities seriously, communicates effectively, adapts to changing schedules and is interested in becoming a trusted member of the London Pet Club team. For the right individual, this role offers the opportunity to gain valuable experience in the operational side of a growing pet care business. HOW TO APPLY Please submit your application along with a brief introduction outlining your professional dog handling experience, availability, and why you are interested in developing your skills in pet care operations.

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  • Quality Manager
    Quality Manager
    hace 13 días
    Jornada completa
    Richmond

    KICK’S MISSION We are a Christian Charity who aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present. KICK work in Infant, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session: • PE National Curriculum - Transformational Street Dance, • Solutions Focused Mentoring - Schools based Chaplaincy In all that we do, we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the gospel with young people every day and to show integrity in our decision making at all times. KICK are currently working with over 100 schools and have established 29 KICK Academies. The successful candidate will have full line management responsibility for Senior Coaches, overseeing team performance, staff development, and professionalism, while embodying KICK’s values and promoting outstanding practice. Person specification: Demonstrable experience in leadership and team management. Experience working within school environments and supporting young people from a range of backgrounds. Proven track record of improving the quality of teaching, coaching, mentoring, and/or training practice. understanding of Ofsted frameworks and standards, with experience contributing to successful Good or Outstanding outcomes. Experience supporting young people to make positive progress academically, socially, emotionally, or behaviourally. Experience planning, delivering, and evaluating staff training and development Benefits: • Free or subsidised travel, • Sick pay Work Location: In person

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  • Area Manager
    Area Manager
    hace 1 mes
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Residential Support Worker
    Residential Support Worker
    hace 2 meses
    £12.5–£16.5 por hora
    Jornada completa
    Mitcham

    Residential Support Worker – Children’s Residential Home Make a Real Difference Every Day Are you passionate about helping children and young people feel safe, valued and empowered to reach their potential? Join our dedicated team as a Residential Support Worker and become a positive, consistent and inspiring presence in the lives of the children we support. This is more than a job—it is an opportunity to build meaningful relationships, create lasting memories and help young people develop the confidence, resilience and life skills they need to thrive. Role Overview As a Residential Support Worker, you will provide warm, compassionate and child-centred care within a safe, nurturing and supportive home environment. You will play an important role in helping children and young people feel secure, understood and encouraged. You must be able to engage young people positively and confidently, building genuine relationships through conversation, shared activities, encouragement and trust. Whether supporting a young person through a difficult day, celebrating their achievements or helping them try something new, your approach will make a lasting difference. We are looking for someone who is caring, energetic, resilient and reliable, with the ability to remain calm and positive when faced with challenging situations. You will work proactively as part of a team and help create a home where every child feels listened to, respected and supported. Key Responsibilities • Provide high-quality, trauma-informed care that reflects each child’s individual needs, wishes, risks and care plan., • Engage young people in a positive, respectful and meaningful way, encouraging participation, communication and trust., • Build safe, trusting and professional relationships with children and young people., • Support children with daily routines, including personal care where required, meal preparation, household tasks and maintaining a welcoming home environment., • Encourage children to develop independence, confidence, resilience and practical life skills., • Plan and take part in engaging activities, hobbies, key-work sessions, outings and community experiences that reflect young people’s interests., • Motivate young people to participate in education, training, employment, health appointments and other professional services., • Celebrate progress, recognise achievements and help young people identify and build on their strengths., • Contribute to the development, implementation and review of care plans, placement plans, risk assessments and individual support strategies., • Promote positive behaviour through calm, consistent, restorative and relationship-based approaches., • Respond appropriately to safeguarding concerns, incidents, missing episodes and emergencies, following organisational procedures., • Maintain professional boundaries while providing warm, consistent and responsive care., • Complete clear, accurate and timely records, including daily logs, incident reports, key-work records and progress updates., • Communicate effectively with children, colleagues, families, social workers and other professionals., • Support children to maintain appropriate family and community relationships in accordance with their care plans., • Administer or support with medication where required, following training and organisational procedures., • Drive company vehicles when required to support appointments, education, activities and community access., • Participate in staff meetings, supervision, training and reflective practice., • Work in accordance with safeguarding requirements, relevant legislation, regulatory standards and organisational policies. Person Specification The successful candidate will demonstrate: • A genuine passion for supporting children and young people., • The ability to engage young people naturally, positively and confidently., • A creative and enthusiastic approach to building relationships and encouraging participation., • A compassionate, patient and non-judgemental attitude., • The ability to connect with young people while maintaining clear and professional boundaries., • Strong verbal and written communication skills., • Emotional resilience and the ability to remain calm, positive and solution-focused under pressure., • The ability to work effectively as part of a team and follow agreed care plans and procedures., • Good organisational and time-management skills., • Confidence using electronic systems for recording, reporting and communication., • An understanding of safeguarding, confidentiality and the importance of accurate record keeping., • Flexibility to work a varied rota, including days, evenings, weekends, bank holidays and sleep-in duties., • A willingness to get involved, be proactive and make a positive difference every day. Qualifications and Experience • Previous experience working with children or young people in residential care, education, youth work, social care or a similar setting is desirable., • Experience engaging young people through activities, mentoring, support work, education or community-based work is desirable., • A Level 3 qualification in Residential Childcare, Children and Young People’s Workforce, or an equivalent qualification is desirable., • Applicants without the relevant Level 3 qualification must be willing to complete the required qualification within the appropriate timeframe., • A full UK driving licence and the ability to drive safely and responsibly are desirable., • Applicants must be willing to undertake all required training and participate fully in ongoing professional development. Safeguarding Hope & Noble is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced Disclosure and Barring Service check and provide satisfactory references. All appointments will be made in accordance with safer recruitment requirements. Ready to Make a Difference? If you are caring, dependable, engaging and passionate about helping children and young people feel safe, build confidence and achieve their potential, we would love to hear from you. Bring your energy, compassion and commitment to Hope & Noble—and help us create brighter futures, one young person at a time.

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  • Teaching Assistant
    Teaching Assistant
    hace 2 meses
    Jornada completa
    London

    We are seeking passionate and dedicated teachers and teaching assistants to support a positive, inclusive learning environment. You will help students develop academically, socially, and emotionally while ensuring that each child receives appropriate support and attention. Experience in special education is welcome, but we also encourage applicants who are eager to work with children of all abilities. These are paid positions. Key responsibilities • Support classroom activities, lesson preparation, and lesson delivery., • Provide individual or small-group support to reinforce learning., • Help create an inclusive environment for students with diverse needs, including disabilities., • Lead age-appropriate activities that encourage cognitive, social, and emotional development., • Assist with toddler care routines, including feeding, diapering, and supervision during playtime., • Communicate effectively with students, parents, and colleagues., • Monitor behaviour and use positive reinforcement to encourage constructive conduct. Experience and skills • Previous experience working with children in an educational or childcare setting is desirable., • Knowledge of special education strategies or experience supporting people with disabilities is advantageous., • Clear and effective communication skills., • Experience tutoring or mentoring children across different age groups, including toddlers and preschoolers., • Familiarity with classroom management and inclusive teaching practices., • A genuine interest in early childhood development and a commitment to helping young learners thrive.

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