Trabajos bilingual en EdinburghCrear alertas

Dutch Customer Service Advisor Location: Edinburgh Salary: £26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor, you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor, you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor. Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of £26,800 per annum. Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. #edinburgh #call centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. 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FRENCH SELECTION (FS) Italian-Speaking Group Series Coordinator Location: Edinburgh Hybrid work after probation Salary: between £28,000 and £33,000 per annum depending on experience Ref: 5532I To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5532I The company: A well-established tour operator who pride themselves in being specialist in creating tailor made tours in Great Britain and Ireland Main duties: Manage and coordinate Italian group travel programmes from confirmation through to completion, ensuring all services, suppliers and client requirements are delivered accurately and efficiently. The role: - Creating and preparing itineraries, quotations and costings for group tours. - Managing group bookings from confirmation through to completion - Handling all group booking administration, including amendments, cancellations, rooming lists and travel documentation - Ensuring tours run smoothly by coordinating with clients and processing requests accurately and on time - Negotiating rates and terms with suppliers while maintaining quality and budget - Processing invoices and supporting payment administration - Building and maintaining strong relationships with clients and suppliers. The candidate: - Fluent in Italian essential - Previous experience in travel, tour operations or a DMC would be preferred - Good knowledge of Scotland and the UK as a travel destination - Excellent communication and organisation skills - Proactive, dynamic and ability to multi task - Able to work as part of a team as well as to take initiatives French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Yakima Valley Farm Workers Clinic is hiring an Advanced Practice Clinician for its Hermiston location.This full-time position emphasizes community health and patient-centered care, catering specifically to a predominantly migrant and Latino clientele.Key offerings include a generous compensation pac

We know you’ll Google us before applying, so let’s keep this brief.PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one.Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re

Consults with clients to drive platform adoption and ensure value realization by providing tailored training, analysis, and guidance on solving business challenges.

Consultant role focusing on R&D within the life sciences industry, managing project workstreams, developing solutions, and building client relationships.

Business Consultant for enterprise clients to help unlock the Quantum Metric platform's potential.Drive customer activation, deliver tailored training, and provide quantitative analysis to ensure success.

Consultant role focusing on R&D within the life sciences industry, managing project workstreams, developing solutions, and building client relationships.

Consults with clients to drive platform adoption and ensure value realization by providing tailored training, analysis, and guidance on solving business challenges.

Business Consultant for enterprise clients to help unlock the Quantum Metric platform's potential.Drive customer activation, deliver tailored training, and provide quantitative analysis to ensure success.

Business Consultant for enterprise clients to help unlock the Quantum Metric platform's potential.Drive customer activation, deliver tailored training, and provide quantitative analysis to ensure success.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the h

This job is with AEG EUROPE, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Do you love working in customer service?.Want to work at a company recently named in The Sunday Times Best Places

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

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Contract Type: Fixed Term Until 31 August 2026.We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations.N

The Role of a Hotel Receptionist.Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit our luxury hotel.The Hotel Receptionist is responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

Veterinary Care Assistant - Corstorphine.We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Corstorphine Vets for Pets practice.We are seeking a dedicated and compassionate Veterinary Care Assistant to join our veterinary practice.This role invol

Monday to Friday 07:00 14:57 (45-minute break).You will support the cleansing and upkeep of Edinburghs streets and public areas whilst also operating a cage vehicle to assist with waste collection and disposal.This is a dual-role position combining driving responsibilities with hands-on street clea

PAYE depending on experience) Full-Time | Long-Term Opportunity | Interviews Taking Place Immediately The Best Early Years Practitioners Understand One Simple Truth.Every child develops differently.Rising Hope Education is delighted to be working in partnership with a welcoming and highly inclusive

Randolph Hill, a reputable provider of elderly care in Scotland, operates seven well-rated nursing homes in east central Scotland.Known for strong care inspection grades and good staffing levels, Randolph Hill offers a supportive, flexible environment for career development and meaningful contributi

SEN Teaching Assistant – Specialist SEND School Location: East London (Barking & Dagenham Area) Pay: £100–£125 per day Hours: Full Time | Monday to Friday | 08:30 – 16:00 Start Date: September 2026 Trial Days: Available from next week Rising Hope Education is delighted

Upper Key Stage 2 Teaching Assistant - Tameside Primary School Location: Tameside Start Date: September 2026 Contract: Full-time, Long-term Tradewind Recruitment is seeking an experienced and enthusiastic Upper Key Stage 2 Teaching Assistant to join a welcoming and supportive primary school in Tam

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Havencourt Care Home is situated in the picturesque town of Stonehaven, Aberdeenshire, on Scotland's beautiful northeast coast.We provide Residential, Nursing, and Dementia care for up to 42 residents.Contracted to 44 hours per week.Paid PVG pension, uniform provided.As a Care Assistant, you will ma

Flexible - full-time, part-time, evenings, weekends.Location: Rochester and surrounding areas.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behin

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