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Location: Cardiff City Centre About Us Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience. The Role We are seeking a motivated and hands-on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement. Key Responsibilities • Lead, train, and motivate the store team to deliver exceptional customer service., • Oversee daily operations: opening, closing, inventory management, and merchandising., • Ensure consistent product quality across all offerings – from barista coffee to bubble tea and gelato., • Manage staff scheduling, payroll reporting, and performance reviews efficiently., • Drive sales growth through great customer engagement and creative display management., • Uphold high standards of hygiene, safety, and store appearance., • Support product development, marketing, and seasonal promotions. About You • Experience in café management, barista operations, or hospitality leadership., • Strong people management and communication skills., • Confidence in multitasking and running a busy, high-quality store environment., • Passion for coffee, tea, desserts, and premium food experiences., • Positive, hands-on, and ready to lead by example. Benefits & Perks • Competitive salary aligned with experience., • Profit-sharing incentive based on store performance., • Comprehensive training and ongoing professional development., • Employee discounts across drinks and desserts., • Opportunities for career growth within our expanding brand. How to Apply Send your CV and a short note about why you’d be a great fit for our Cardiff café Join us and help build a Café experience that Cardiff will love.