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  • Income and Business Support Officer
    Income and Business Support Officer
    6 days ago
    £14 hourly
    Full-time
    London

    Job Title: Income & Business Support Officer Employer: Oak Housing Contract: 6-Month Temporary (with potential to become permanent) About Oak Housing Oak Housing is a for-profit housing association providing affordable homes and services to low-income households. We are a customer-focused organisation committed to delivering high-quality housing services while maintaining strong financial and regulatory standards. Role Overview Oak Housing is seeking an enthusiastic and reliable Income & Business Support Officer to join our team on a 6-month temporary basis, with the potential to move into a permanent role. This role is ideal for someone at the start of their professional career who is looking to gain practical experience in business support, income administration, compliance, and customer service within a housing environment. Full training will be provided. Reporting to the Income Accounts Manager, the postholder will support day-to-day income and administrative activity while acting as a helpful first point of contact for customer enquiries. Key Responsibilities Income & Business Support • Support the Income Accounts Manager with basic income monitoring and reporting, • Assist with updating and maintaining income, financial, and customer records, • Carry out data entry, data checks, and general administrative tasks, • Use Microsoft Excel to update spreadsheets and support simple data analysis, • Assist with reconciliations and checks to ensure information is accurate and up to date Compliance & Administration • Provide administrative support for compliance-related activity, • Maintain accurate records and documentation in line with organisational requirements, • Support the wider team with general office and business support tasks Customer Service • Assist in answering incoming calls and respond to customer enquiries in a polite, professional, and helpful manner, • Act as a first point of contact for routine income and service-related queries, • Escalate more complex issues to the appropriate colleague when required Skills and Experience Essential • Degree-level qualification is desired but not desired or a strong interest in starting a career in business support, housing, or administration, • Basic to intermediate Microsoft Excel skills and confidence working with data, • Good numerical awareness and attention to detail, • Strong organisational skills and willingness to learn, • Clear written and verbal communication skills, • A friendly, customer-focused approach Desirable • Any experience in an administrative, customer service, or office-based role, • Interest in housing, finance, or compliance-related work Experience using housing management or finance systems (not essential), Contract, Location & Benefits, • Contract: 6-month temporary role with potential to become permanent, • Pay: £14.00 per hour, • Hours: Monday to Friday, 09:00–17:00 (8 paid hours per day, including a 1-hour paid lunch) Salary Equivalent: £29,120 per annum (full-time equivalent), • Location: Office-based, E15, within the Plexal co-working environment, • Annual Leave: 25 days per annum (pro-rata) plus public holidays Benefits: Full training provided Discounted on-site gym membership Access to on-site facilities and co-working benefits

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    15 hours ago
    Part-time
    Dagenham

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
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  • Sales Assistant
    Sales Assistant
    6 days ago
    £12.5–£14 hourly
    Part-time
    London

    Sales Admin & Host – Events & Hospitality We’re looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You’ll play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience. Key Responsibilities - Sales & Administration • Accurately entering customer enquiries and orders into our CRM system, • Processing quotations and following up with clients, • Managing the end-to-end booking process, from enquiry to confirmation, • Ensuring agreed delivery dates, event details and client expectations are met, • Liaising with internal teams to ensure all event requirements are clearly communicated, • Upsell areas and packages Customer Communication • Handling customer queries via email and phone in a friendly, professional manner, • Acting as a point of contact for clients before and during their booking journey, • Building strong relationships with clients to encourage repeat bookings Upselling & Hosting • Confidently upselling areas, packages and add-ons (food, drinks, experiences), • Supporting on-site hosting when required, welcoming guests and clients, • Ensuring every guest feels looked after and has a great experience What We’re Looking For • A natural people person — warm, outgoing and full of personality, • A confident communicator who enjoys speaking to clients and building rapport, • Highly organised, polished and able to juggle multiple bookings, • Comfortable working in a fast-paced hospitality or events environment, • Previous experience in hospitality, front-of-house, sales admin or events, • A genuine passion for great service and making people feel welcome Why Join Us? • Work in a unique, creative hospitality environment, • Be part of a friendly, supportive team, • Develop your skills across sales, events and customer experience, • Opportunities to grow within the business

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