Restaurant General Manager
hace 11 horas
£32000–£40000 anual
Jornada completa
London
KEONBAE is a Japanese and Korean-inspired restaurant located in the heart of Kidbrooke, South East London. We offer a unique and interactive dining experience, combining a conveyor belt sushi system with Korean BBQ grills, bringing together quality food, modern dining technology, and warm hospitality. We are looking for an experienced, passionate, and hands-on General Manager to lead our restaurant operations, develop a high-performing team, and deliver an exceptional customer experience. Key Responsibilities • Restaurant Operations: Oversee daily operations, ensuring smooth service across conveyor belt sushi and Korean BBQ dining areas while maintaining high standards of food quality, cleanliness, and safety., • Team Management: Recruit, train, motivate, and supervise staff, manage rotas, and foster a positive, high-performing team., • Customer Experience: Deliver excellent hospitality, handle customer feedback, and build strong relationships with local residents to encourage repeat visits., • Financial Performance: Drive sales and profitability, control labour and operating costs, minimise wastage, and monitor key performance indicators., • Marketing & Business Growth: Support promotions, local marketing initiatives, and customer loyalty strategies to grow the restaurant's reputation and customer base., • Compliance & Standards: Ensure compliance with food hygiene, health and safety, and licensing regulations, including safe operation of conveyor belt systems and BBQ grills., • Business Ownership Mindset: Work closely with the owners to identify opportunities, improve efficiency, and continuously enhance overall restaurant performance. Requirements • Minimum 3 years of experience in a Restaurant General Manager, Restaurant Manager, or similar senior restaurant management position. Preferably with knowledge in Korean/Japanese cuisine setting, • Strong leadership, communication, and problem-solving skills., • Good understanding of restaurant financial management, including labour costs, food costs, and sales performance., • Excellent customer service skills and a genuine passion for hospitality., • Ability to work in a fast-paced environment and remain calm under pressure., • Strong knowledge of UK food hygiene and health and safety standards., • Flexibility to work evenings, weekends, and bank holidays as required. What We Offer • Competitive salary based on experience., • Supportive working environment with direct communication with the restaurant owners., • Opportunity to contribute ideas and shape the future growth of KEONBAE., • Long-term career development opportunities as the business grows.