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£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Complaints Handler A premium vehicle manufacturer is looking for a team member to work alongside the existing Special Case Management team (SCMT) providing support through administration of key support tasks. The special operations team works alongside consumers and multiple external parties to report, manage and resolve product quality investigations. This unique team differs from traditional customer service case management in that its scope is outside of managing and resolving typical customer vehicle ownership complaints. Product quality investigations need individual management and high standards of care to those involved - delivering both positive and undesirable outcomes. This area of the business requires a balance between doing what a business must and what is the right thing to do fairly and with transparency. The role will largely have fixed responsibilities but also the opportunity to explore and support investigation management alongside a special case manager. The role will involve the handling of sensitive information from beginning to end and as such, there is a need for discretion and consideration when not working in the office environment. The role is a great opportunity for candidates who have experience in legal, insurance, product support, or complaints customer service with a passion for detail and a natural ability to communicate with all involved parties. From this, the successful candidate can gain valuable skills in complex case management, negotiation, excellent customer care and in addition - the opportunity to progress to the special case management level as and when a position arises. Responsibilities: • Setting up the initial detailed case record on various platforms for new product quality investigations to enable initial fact finding., • Conduct a detailed interview with all relevant parties following a structured but not scripted approach ensuring both customer empathy and business need are met for information., • Setting customer expectations on the business intentions, abilities and processes with timelines. Considering and authorising necessary support including cost incurring activities then keeping record of the same., • Co-ordinating all parties involved in the early stages by establishing continuing consumer and business needs at an early point including mobility, product location and relevant notification to external parties. Keeping detailed record of these needs and managing the same to prevent unnecessary cost., • Introducing the responsible special case manager to the involved parties and providing a detailed handover to said manager ensuring there is little to no need for additional information based requests., • Regular customer contact both inbound and outbound to ensure the best levels of care and confidence in our brand even when there is nothing of note. This ensures the consumer journey is not wanting therefore reducing the number of escalated complaints., • Effective follow up activities by phone, email and the product quality complaint case system as requested by the special case manager., • Supporting the special case manager role when absent from the office., • Compile and distribute key weekly and separate monthly reporting to internal stakeholders., • Carrying out audit on data quality management throughout case life ensuring quality and accuracy of data on differing IT systems., • Ensuring costings to the business are accurately recorded on differing platforms., • Providing support within the Republic of Ireland market on various retailer and customer matters. Qualifications and Experience • Experience of working in a fast-paced environment., • Ability to prioritise workflow and adapt quickly to changing requirements., • Capable of working autonomously and as part of a close-knit team., • Great communication skills both written and verbal., • Competent in the use of Microsoft Excel and ability to learn bespoke IT systems., • Ability to compile detailed and usually sensitive information to allow confident decision making at a senior level., • Requirement to understand and maintain the confidential nature of special case details., • Ability to collate and act on data in a clear, confident and concise manner., • Present a professional manner and service to all internal and external parties. # 4763195

Description Capture Manager Location: There will be a requirement to be in our Farnborough office but we are flexible with where someone is based Join our UK Team who are committed to a Mission! Leidos require a Capture Manager to join our Business Growth team. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an active, fast-paced environment to challenging deadlines. You must be self-motivated and able to work to tough deadlines, managing competing stakeholder demands. You will be aligned with the UK Capture Operations team, report to the UK Head of Capture, with a focus to leading Capture opportunities to MoD and Homeland Security. The Capture Manager is accountable for winning a specific business opportunity and provides the leadership to the pursuit team through to award of the contract. You will: • Define the customer engagement management strategy and engage senior company executives in contact activity as required, • Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes, • Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture, • Assemble a high performing Capture team that brings relevant expertise and capabilities;, • Deliver clear and inspired leadership and actively drive them to achieve bid milestones within budget and schedule, • Deliver clear and inspired leadership to assure execution of winning capture strategy, • Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the program, • Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements, • Lead internal stakeholder management and keep the senior leadership teams informed and engaged including timely escalation of issues needing resolution, • Lead post-submission activities and support the program team as required, ensuring smooth hand over to the operational delivery Our ideal candidate must have a strong track record: • As a Capture Manager / Pursuit Lead winning complex services opportunities of greater than £20m, ideally to UK MoD, • Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners What skills are we looking for? • Exceptional leadership, relationship management, and communication skills, • Proven effective in working across organisational boundaries (e.g. between corporate divisions and/or multi-nationally based divisions), • Ability to work at the strategic and big picture level, • Strong presentation and negotiating skills, • Sound commercial acumen and ability to build a compelling business case, • Ability to manage to a challenging deadline, including motivation and leadership to team members. Clearance Requirements: UK Security Clearance is required for this role Discover yourself at Leidos UK! Join our team and we’ll unleash your talents to solve the most challenging technical problems. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

The external communications principal engineer will be able to apply their subject matter expertise and domain experience to good systems engineering practices, to support the Engineering Manager (EM) and Delegated Technical Authority (dTA) in delivering external communications systems and products to the submarine build and through-life support programmes. They will provide subject matter expertise and advice to other functional and capability areas to support overall project delivery and performance. The external communications principal engineer will have a good understanding of the principles of the science and technology of external communications and will be able to reference the relevant maritime legislation, industry and defence standards. They will have an understanding of the customer and user needs of the product system and how this will influence and impact design activities, technical and operational performance. The external communications principal engineer will be able to understand and report the programme status for engineering activities, identify problem areas and implement recovery plans. This will include the management of any consequent change embodiment activities. The external communications principal engineer will have a working knowledge of the external communications marketplace, including products and suppliers and will have an understanding of the direction of potential future technologies. Typical duties include (but are not limited to): • The following activities are typical of work that may be carried out by the external communications principal engineer, in full or part dependent on the role and the place the project is in the engineering lifecycle., • Understand and interpret the User Needs, Concept of Operations (CONOPS) and Concept of Use (CONUSE) and be able to derive the technical and functional requirements for specific external communications systems., • Provide specialist knowledge and subject matter expertise to develop the functional design of external communications systems. Be able to define the systems architecture, components, interfaces and data to enable the development and production of the component sub systems. Understand and articulate the impact of the visuals system design on other areas of the submarine combat system and platform., • Ensure design proving evidence is comprehensive, captured within the requirements management tools and has been endorsed by the appropriate level of authority, • Understand the contractual and performance requirements for external communications systems, and support the definition and associated acceptance criteria and events through design, build, integration, installation and commissioning activities., • Understand and support the flow-down of requirements to suppliers and acceptance of their specific deliverables, ensuring it is captured and recorded appropriately, • Support the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for external communications systems., • Provide specialist technical support to shipbuilder installation, integration activities and commissioning activities (included in-service refitting authorities). Understand the customer Operational Defect (OPDEF) and maintenance processes to be able to provide specialist technical advice as required., • Provide technical support to integrated performance and acceptance activities, including acceptance of equipment from suppliers through to system acceptance by the customer, • Support the documentation of domain knowledge and be to pass on information and expertise in order to help grow the knowledge base within appropriate business teams., • Provide technical guidance to other combat system engineers and support the engineering management team in planning and controlling specialist activities. KEY ACCOUNTABILITIES AND DELIVERABLES • The external communications principal engineer will be responsible for, or provide input to the following typical key deliverables, dependent on the role and the place the project is in the engineering lifecycle:, • Captured and agreed technical requirements in accordance with company and programme processes., • Compliant technical solutions against contractual requirements and regulations., • Design documentation generated, captured, configured and controlled in accordance with company processes., • Design change requirements and documentation generated, captured, configured and controlled in accordance with company processes., • Engineering LCM adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities., • Engineering Lifecycle Management (LCM) adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities., • Captured and agreed input to appropriate Verification Cross-Reference Index (VCRI), Integration, Test, Evaluation and Acceptance Plans (ITEAP) and Qualification Plans., • Specialist advice and contribution to other project documentation, such as Training Needs Analysis (TNA), Technical Publications, and Operating Instructions (list is not exhaustive). Knowledge of external communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform. Platform and ideally sea experience in an operational, build, trials or in-service support environment in order to have gained an understanding of the operational needs and requirements of a Combat System, and to help be credible with the Customer and User.

Summary 46,000 - 62,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, youre ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, youll lead from the front and guide us toward success. Youll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your stores KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Gama Aviation is a diverse and dynamic aviation services business. Processing pilot duty and rest records in accordance with the Operations Manual and Operations Procedures Manual. This senior role supports the Duty Operations Manager in leading the shift team, driving operational excellence, and ac

Job Title: Service Retention Programme ConsultantPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Location: Field Based, South-West RegionSalary: Competitive with a generous bonus Job type: Full time, PermanentWorking Hours: 40 Hours Per WeekApplication Deadline: 6th February 2026Do you have a passion for Automotive Aftersales?Do you want to be part of a motivated and enthusiastic team?rpc has the job for you!rpc UK is looking for a high-performing Service Retention Programme Consultant to lead in the growth of service retention across the South area of the UK.The Role:Our Service Retention Programme Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention & revenue generation.In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes.The Service Retention Programme Consultant will:Work with the rpc UK team to create and implement network wide long and short term strategies to improve aftersales retention.Lead regular in-person retailer Retention Reviews using supporting systems and information to identify opportunities for performance improvement including Retailer Health Checks, visit slide presentations, on-site product & sales training.Actively support retailers in optimising their processes, executing effective marketing activities, conducting KPI analysis, generating reports, and identifying opportunities for improvement.Define the scope for strategic opportunity and propose the set of action points to convert the available opportunity.Respond to retailers and or clients request for specialist Service Retention support and knowledge on an ad-hoc or ongoing basis for specific Retailers where required.Understand data sets to support with creation of bespoke marketing campaigns for customer base.Support clients with the delivery of projects and initiatives devised to increase Customer Retention resulting in Labour and Parts sales growth through new and/or revised processes, new technology etc.Provide opportunities to collaborate service offerings throughout other channels within business.Develop a strong operational relationship with the Customer Retention Manager (or equivalent), MIS Champion, Service Manager and Head Of Business at all Retailers.Document the output of all retailer visits through a Visit Report and Action Plan.Maintain communication with the Retailers between visits to offer guidance/support and to ensure that agreed actions etc. are on-track for completion.Understand the Retailers partnership with customer and develop strategies to further expand on this.Before engaging in retailer visits, conduct a thorough retailer assessment, emphasising the key areas of improvement. Throughout retailer visits, lead discussions regarding retailer performance, placing special emphasis on areas of underperformance.Participate in weekly virtual meetings with the Service Development team. These sessions serve as a platform for Service Retention Consultants to address any issues raised by the network during the week, while also allowing the Service Development team to provide pertinent updates to the team.About you:Our ideal Service Retention Programme Consultant will have experience within automotive aftersales operations and have strong organisational, numerical and time management skills, along with:An understanding of Customer Retention principles and Aftersales Marketing concepts.Awareness of importance of Relationship Management.Ability to demonstrate self-driven campaigns/initiatives and innovative Best Practices to showcase ROI successes.Ability to interpret, analyse data and information from variable sources and make recommendations; including Reporting Dashboards, DMS reports, etc.Excellent verbal and written communication skills with exceptional attention to detail.Ability to inspire people to contribute to the success of a programme.Can demonstrate a high degree of being able to work on own initiative and motivation.Personal qualities of integrity, credibility, and a commitment to and passion for the brand.Flexibility to stay away from home for up to three days at a time.Whats in it for you?At rpc we offer a corporate culture that is better than others - thats just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary international company events (have you ever rented an entire island in Croatia? xjlbheb )In joining rpc, you can enjoy:A competitive salaryBonus incentiveCompany CarFuel Card25 days annual leave (plus Bank Holidays)Pension PlanCash back health care schemePlease click APPLY to submit your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Customer Success Executive, Automotive Account Manager, Customer Excellence Manager may also be considered for this role

Operations Manager Ace Children’s Occupational Therapy Ltd Location: Crondall, Hampshire – office based Salary: £35,000 to £38,000 per annum depending on experience Full time, permanent, 37 hours per week Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years. Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively. About the role The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include: Operations and administration Managing the day to day activities and performance of the Operations and QA team Reviewing processes and identifying efficiencies to improve productivity and reduce costs Overseeing procurement and managing supplier relationships Managing company policies, procedures and facilities including health and safety IT management Acting as the main point of contact for IT and telephony matters Managing system access, hardware, software and user permissions Liaising with external IT providers to resolve issues Supporting the rollout of new systems and upgrades Overseeing IT budgets, licences and information governance compliance Financial management Supporting budgets, P&L, cash flow and financial reporting Managing billing processes, utilisation targets and cost control Monitoring performance against financial targets and identifying improvement opportunities People management and leadership Managing recruitment, onboarding, appraisals and mandatory training Supporting staff wellbeing and promoting a positive workplace culture Acting as a key link between clinical and non-clinical teams Compliance and quality Ensuring regulatory and legal compliance including GDPR, DBS and professional standards Supporting audits, insurance requirements and complaint handling Contributing to business planning, development and growth initiatives About you You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have: At least five years’ experience in a management or supervisory role Strong understanding of basic accountancy including P&L, payroll and expenses Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables Experience of managing teams, performance reviews and appraisals Excellent communication skills and attention to detail Ability to manage external suppliers and service providers effectively Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential. A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport. Benefits Salary of £35,000 to £38,000 depending on experience 25 days annual leave plus bank holidays Pension scheme Death in service benefit Health care and health insurance Office based role with home working available when required Flexible working hours between 8.30am and 5.30pm Interested? Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.c272c101-f45c-4783-b4a0-50ad222b87c0

Operations Manager Location: Crondall, Hampshire office based Salary: £35,000 to £38,000 per annum depending on experience Full time, permanent, 37 hours per week We are a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years. Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively. About the role The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include: Operations and administration Managing the day to day activities and performance of the Operations and QA team Reviewing processes and identifying efficiencies to improve productivity and reduce costs Overseeing procurement and managing supplier relationships Managing company policies, procedures and facilities including health and safety IT management Acting as the main point of contact for IT and telephony matters Managing system access, hardware, software and user permissions Liaising with external IT providers to resolve issues Supporting the rollout of new systems and upgrades Overseeing IT budgets, licences and information governance compliance Financial management Supporting budgets, P&L, cash flow and financial reporting Managing billing processes, utilisation targets and cost control Monitoring performance against financial targets and identifying improvement opportunities People management and leadership Managing recruitment, onboarding, appraisals and mandatory training Supporting staff wellbeing and promoting a positive workplace culture Acting as a key link between clinical and non-clinical teams Compliance and quality Ensuring regulatory and legal compliance including GDPR, DBS and professional standards Supporting audits, insurance requirements and complaint handling Contributing to business planning, development and growth initiatives About you You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have: At least five years experience in a management or supervisory role Strong understanding of basic accountancy including P&L, payroll and expenses Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables Experience of managing teams, performance reviews and appraisals Excellent communication skills and attention to detail Ability to manage external suppliers and service providers effectively Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential. A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport. Benefits Salary of £35,000 to £38,000 depending on experience 25 days annual leave plus bank holidays Pension scheme Death in service benefit Health care and health insurance Office based role with home working available when required Flexible working hours between 8.30am and 5.30pm Interested? Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Home-based with hybrid working (ideally 1–2 days per week in the office) Holiday: 25 days + standard benefits Travel: International travel required (approx. 3–4 trips per year) An exciting opportunity has arisen for an International Account Executive to support fast-growing territories across the Asia Pacific region. This role plays a key part in supporting commercial performance, operational delivery and market growth across multiple international regions. Working closely with a small, collaborative team, you’ll provide hands-on support across sales operations, forecasting, reporting and market activity, with exposure to international account management and cross-functional working. This role would suit someone with sales or account support experience who is keen to build a career in international markets. International Account Manager Key Responsibilities: International Operations * Take day-to-day responsibility for selected APAC territories, with a primary focus on Australia * Support sales performance through regular analysis of sales, forecasts and inventory * Maintain and update sales trackers and performance dashboards with accurate data * Coordinate order phasing and stock movement, working closely with supply and planning teams * Support new product launches from planning through to post-launch evaluation * Liaise with quality and compliance teams on regulatory or product-related matters * Track and analyse trade spend and promotional activity in collaboration with finance and marketing teams Reporting & Analysis * Report against budget, targets and forecasts, including variance analysis * Assist with customer-specific reporting and commercial insights Sales & Marketing Support * Support in-market activity including retail activations and promotional planning * Manage product samples for new and existing international partners * Create sales support materials and sell sheets * Attend trade shows and exhibitions when required About You: Experience * Previous experience in account management, sales support or commercial operations * Exposure to international markets is beneficial but not essential * Comfortable working with budgets, forecasts and performance data * Strong Excel skills Skills & Attributes * Excellent communication and interpersonal skills * Culturally aware and confident working with international stakeholders * Highly organised with strong time management skills * Adaptable, proactive and comfortable in a fast-paced environment * Confident working independently as well as part of a team * Commercially minded with a results-driven approach Competencies We Value * Collaboration: Works effectively across teams and functions * Agility: Adapts quickly to change and make decisions at pace * Ownership: Takes responsibility and handles challenges confidently * Entrepreneurial Mindset: Looks for better ways of doing things and treats the business as their own Education * Business-related degree or equivalent experience Additional Languages: Japanese language skills would be advantageous but not essential If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

Integration / M&A Project Manager (Post-Merger Integration, Business Integration, Acquisition Integration) Location: Berkshire (Hybrid- up to 2 days a week in office or required travel) Salary: £80,000 + competitive benefits package including bonus The Organisation Our client are a large, national, multi-site property and services group, operating across England and Wales, with a strong reputation for operational excellence and customer service. The organisation is continuing to grow through an active and well-established acquisition strategy and is investing in strengthening its integration capability to support this growth in a structured, sustainable way. The Opportunity We are seeking a senior Integration / M&A Project Manager to lead the end-to-end integration of multiple acquisitions across the business. This is not a pure “IT” project management role. The focus is on ensuring that newly acquired businesses are fully integrated operationally, with people onboarded, processes aligned, data trusted, and customer experience protected , from deal close through post-go-live stabilisation and into BAU. This role would suit candidates currently working as: * M&A Integration Manager * Post-Merger Integration (PMI) Manager * Business or Operational Integration Manager * Programme or Senior Project Manager with acquisition or transformation experience Key Responsibilities Lead a pipeline of parallel acquisitions from deal close through stabilisation and handover to BAU Establish and maintain robust integration governance, including plans, RAID, dependencies, milestones and senior-level reporting Coordinate integration activity across people, process, data and technology Own and oversee data migration quality, including validation, reconciliation and formal sign-off Ensure compliance with regulated and client-money environments * Drive operational readiness at go-live, including: * Staff onboarding and training * Process alignment and documentation * Support models and hypercareLead post-go-live adoption, ensuring standard ways of working are embedded * Work closely with operational leadership to protect and enhance customer service during change * Manage third-party vendors and delivery partnersI * Identify, escalate and mitigate risks that could impact service quality, compliance or staff adoption Technology Environment Integrations will involve a combination of: A core industry-specific operating platform and associated third-party applications Microsoft Dynamics 365 (Finance) Microsoft 365 Networks, telephony and security (Hands-on configuration is not required; strong ownership of data quality and outcomes is essential. You will be supporting a Head of Data.) Experience We’re Looking For * Proven experience delivering M&A or acquisition integrations, including post-go-live stabilisation * Strong programme or project management background with disciplined governance * Demonstrable ownership of data migration quality and reconciliation * Experience integrating business operations and technology simultaneously * Comfortable operating in regulated, compliance-driven environments * Strong stakeholder management across operational, technical and leadership teams Personal Profile * Delivery-focused with a strong eye for detail * Pragmatic, structured and resilient under pressure * Confident driving change through people, not just systems * Clear sense of ownership from deal close through operational maturity * Customer-focused, with a commitment to service quality throughout change Why This Role? This is a rare opportunity to take true ownership of integration outcomes in a growing organisation where integration quality directly impacts people, customers and performance , not just project milestones

Office Manager This is a key operational role supporting the smooth day-to-day running of the business. The Office Manager will be responsible for office management, procurement coordination, and routine financial administration. Working closely with the wider team and external accountants, the role ensures that financial processes, supplier ordering, and office operations run efficiently. There is scope for the role to expand over time, including opportunities to take on VAT returns, payroll administration, and additional responsibilities as the business grows. Key Responsibilities Financial Administration * Raise and issue client invoices using Xero and monitor payments * Process supplier invoices and manage payment schedules * Complete weekly bank reconciliations * Support month-end processes with external accountants * Maintain accurate financial records and spreadsheets * Track project costs and expenses * With training, support VAT returns and payroll administration Procurement & Supplies * Source and order appliances, worktops, handles, lighting, and other project materials * Obtain quotations, place orders, and track deliveries * Liaise with suppliers to resolve delivery issues or faulty items * Monitor stock levels of regularly used items and reorder as required * Carry out quarterly stock takes Office & Showroom Management * Oversee daily office operations to ensure smooth running * Manage utilities, service contracts, and facilities requirements * Order office and showroom supplies and stationery * Coordinate maintenance and repairs * Support client events, open days, and showroom activities * Maintain and update CRM records (HubSpot) * Provide general administrative and business support to the team

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are looking for a proactive and highly organised Ad Operations Lead to define, optimise and deliver marketing technology maintenance and improvements across our marketing tech stack and operations. This role is critical to optimal marketing performance and growth and acts as the critical bridge between Marketing, Product and Technology, accountable for initiatives requiring across key platforms such as the consent management platform (CMP), analytics suite, Braze, onsite banners, Google Tag Manager, Google Ad Manager (onsite banners) and CMS. You will gather clear use cases from marketing, be hands-on in delivering autonomously or liaise with dev teams to deliver in a collaborative way where required. You will work across marketing, data science, engineering and commercial teams to improve automation, enhance customer experiences, and support a growing, fast-paced organisation. This is a visible role with the opportunity to shape how marketing, data and technology evolves to support the current business KPIs and long-term business strategy. Responsibilities: * Own initiatives requiring support outside the marketing team across the marketing technology product area across consent management platform (CMP), analytics suite, Braze, Google Tag Manager (onsite banners) and CMS * Define and manage the roadmap for marketing technology and automation capabilities * Gather, refine and document marketing requirements, creating clear use cases and estimated value to support business prioritisation. Update on progress into business wide product roadmap. * Work with CRM and data teams to enhance Braze functionality, including segmentation, triggers, personalisation and cross-channel orchestration * Partner closely with marketing teams to identify automation opportunities that reduce manual effort and increase speed, accuracy and efficiency * Ensure strong consent management workflows aligned with regulatory requirements * Improve analytics and measurement capabilities by strengthening tracking, attribution, data quality and experimentation support * Hands-on implementation of changes where possible. Collaborate with engineering and data science teams where required * Connect the dots between technical and commercial domains to ensure solutions solve real user problems * Maintain clear stakeholder communication on progress, risks, releases and upcoming roadmap items What we're looking for * 3-5+ years' experience in marketing operations, marketing technology or digital marketing execution roles. With a good level of technical understanding of marketing technology (intermediate to advanced) * Hands-on experience configuring, maintaining and optimising key MarTech platforms, including: Consent Management Platforms (CMP), Analytics/Reporting tools (Ga4, Looker, Data Studio, Quick Sight etc.), Google Tag Manager/tag management systems, Braze or similar CRM/automation platforms and CMS platforms and onsite banners/personalisation tools * Experience collaborating with third-party suppliers to extract maximum value from tech and tools * Strong analytical skills; able to define, track and interpret performance metrics * Strong understanding of tracking, attribution, pixels and data layer behaviour * Able to troubleshoot and diagnose issues across marketing tools, tracking, permissions, data flows and integrations * Experience building and improving marketing automation workflows, segmentation and lifecycle journeys * Experience working cross-functionally with engineering, marketing, data science and commercial teams * Understanding of GDPR, PECR, consent frameworks and ethical data usage * Demonstrated ability to work in a fast-paced, evolving environment with competing priorities We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours – core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: * Maintaining accounts using Sage * Providing inputs for monthly Management Accounts * Bank reconciliations, payments and direct debits * Accounts receivable and accounts payable including reconciliation of purchase orders and sales * Inputting monthly payroll for the Farnborough team to external provider * Cash flow forecasting and Credit Control * Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: * Shipping support, producing shipping invoices and liaising with customs * Liaising with customers/suppliers, order entry and production orders * Completing weekly/monthly updates for production reports * Monitoring stock levels and maintaining inventory records * Providing facilities management support * Liaising with insurance provider for vehicle insurance * Ordering and purchasing consumables, PPE and equipment for production * Support the Operations Manager with scheduling a 3 shift production cycle * Act as first point of contact for calls/meeting and greeting visitors * Arrange and prepare for meetings and events including booking catering. Skills we’re looking for: * Previous financial/accounting experience using SAGE * Strong organisational, communication and interpersonal skills * Ability to multitask and prioritise own workload * Positive 'can do' attitude with excellent problem-solving skills * Detail-oriented with a high level of accuracy * Discretion and a high level of confidentiality is essential * Ability to use initiative and take ownership of assigned responsibilities * Excellent customer relations skills and a professional phone manner * Accounting technician qualification would be desirable but not essential * Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH – rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3

About the Role Are you an experienced manager in the automotive aftermarket looking for your next challenge? We're recruiting for a hands-on Branch Manager to lead a well-established automotive service centre in the Camberley area. This role requires a strong leader with a proven background in workshop or branch management - someone who can motivate a team, deliver exceptional customer service, and drive performance to new levels. You'll take full responsibility for the branch's day-to-day operations, ensuring smooth workflow, efficient productivity, and top-quality results for customers. A technical or MOT tester background would be a strong advantage. What's on Offer Competitive base salary of £45,000 - £55,000 per year On-target earnings up to £70,000 including bonuses £3,000 welcome payment (paid in instalments over the first 3 months) Comprehensive benefits package (see below) Benefits Company pension Private medical insurance Employee discount scheme Additional annual leave (including birthday holiday) Free on-site parking Cycle to work scheme Long-term sickness and death-in-service insurance EV salary sacrifice scheme £50 safety boot allowance & full PPE provided Technicians' tool insurance Ideal Candidate Minimum 5 years' experience in automotive management Strong leadership and communication skills Able to analyse and improve operational performance Highly organised with excellent attention to detail Customer-focused with a drive for excellence Experience managing both staff and customer relationships Ideally qualified to Level 2/3 in Automotive or MOT tester certifiedPremier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT

Office Manager Location: Camberley (office-based) Salary: Up to £35,000 per annum Hours: Full time, Monday–Friday, 9.00am–5.30pm (4 days per week may be considered) Sorry about the below formatting. CV Library is being weird today! The Role We are looking for an organised, confident and proactive Office Manager to support the smooth running of office operations. This is a hands- on role focused on coordination, client onboarding, systems, Excel reporting and support o the MD. It’s not staff management. You will act as a central point of contact across the business, providing PA support to the Managing Director, managing client onboarding and compliance, supporting marketing activity, and playing a key role in the implementation of a new CRM system.Key Responsibilities Office & Business Services * Ensure the efficient day-to-day running of the office and business support functions * Act as a key contact for clients, business owners, HMRC and external stakeholders * Maintain high standards of organisation, record-keeping and compliance * Support a busy and exacting workload in a structured, calm and professional manner PA Support to Managing Director * Provide general PA and administrative support * Assist with scheduling, correspondence and preparation for meetings * Occasionally attend networking events alongside the MD Client Onboarding & Compliance * Manage the onboarding process for all new clients * Ensure all compliance requirements are met accurately and on time * Maintain client records and documentation to a high standard CRM Implementation & Systems * Take ownership of the upcoming CRM implementation * Lead the trial phase, cross-check and validate migrated data * Become the first point of expertise on the system and support wider adoption Reporting & Data Analysis * Use Excel to create reports, graphs and data summaries * Extrapolate data and present clear, meaningful insights to the MD * Maintain accuracy and attention to detail at all times Marketing Support * Support marketing activity including: * Mailshots * Creation of quarterly newsletters * LinkedIn posts and content coordination * Assist with maintaining a consistent and professional brand presence About You * Highly organised, methodical and detail-focused * Confident, friendly and professional when dealing with clients and external bodies * Comfortable communicating with HMRC, business owners and senior stakeholders * Strong Excel skills, including reporting, graphs and data analysis * Confident working with CRM systems and learning new software * Some experience or understanding of marketing communications * Proactive, reliable and able to work independently Working Environment This is a quiet, professional office environment with a friendly and supportive team. While the atmosphere is calm, the work itself is busy and exacting, so the role will suit someone who enjoys focus, structure and responsibility

A busy consultancy that partners with high-profile brands is offering a fabulous new opportunity for a Resource & CRM Administrator to join their small team. This position reports to the Head of Operations and is a key role as the main administrator of the Salesforce CRM system, ensuring data is reviewed and up to date, providing project administration and process support and reporting to the business. The role will involve: Working with consultants to provide CRM administrative support, adding new and updating existing opportunities, projects and key information. Ensuring all key reporting metrics within the CRM are up to date. Maintaining up to date associate consultant records on the CRM. Managing the sign-off of associate consultant invoices against project deliverables, liaising with the finance manager at month end. Liaising with clients and the Programme Manager when required, to coordinate workshop timings, resources and systems. Managing project start and close dates across software platforms. Proactively identifying any resourcing challenges or gaps to help protect revenue and being a key point of contact with associates regarding ongoing availability for future projects. Managing intranet project sites, including SharePoint access permissions. Assisting the Head of Operations with tasks or projects that may arise across the business. Providing holiday cover for the Programme Coordinator and supporting workload. We’re looking for: Current knowledge and experience in Salesforce Great interpersonal skills with ability to form strong relationships Excellent planning and organisational skills A confident team player with good self-awareness Strong commercial awareness Good written and verbal communication skills Strong MS Office skills The business is offering: £36-38K + yearly discretionary bonus Hybrid working – 3/2 Camberley Office/Home Health scheme including immediate family Life Assurance 5% company pension contribution (rising to 8%) 25 days annual leave (rising to 30 days with length of service) Monday to Thursday 9.00am to 5.30pm 1 hour lunch, 9.00am to 4.15pm Friday

Sales Manager Location: Lightwater, Surrey Salary: £40,000 – £55,000 per annum (DOE) + bonus/commission Job Type: Full-time, Permanent Overview We are seeking an experienced and driven Sales Manager to lead, develop, and grow a high-performing sales team based in Lightwater. This role is ideal for a commercially minded leader who thrives on achieving targets, building strong client relationships, and driving revenue growth. Key Responsibilities * Lead, motivate, and manage the sales team to consistently exceed revenue targets * Develop and implement effective sales strategies aligned with company objectives * Monitor individual and team performance, providing coaching and performance management where required * Identify new business opportunities and key accounts to drive growth * Maintain strong relationships with existing clients while expanding account value * Produce accurate sales forecasts, reports, and pipeline updates for senior leadership * Collaborate closely with marketing and operations teams to maximise sales effectiveness * Recruit, onboard, and train new sales team members as the business grows Skills & Experience Required * Proven experience in a Sales Manager or Senior Sales role * Strong leadership and people-management skills * Track record of meeting or exceeding sales targets * Excellent communication, negotiation, and relationship-building abilities * Strong commercial awareness and strategic thinking * Comfortable working with CRM systems and sales reporting tools * Full UK driving licence (preferred, depending on client visits) What’s on Offer * Competitive base salary of £40,000 – £55,000 depending on experience * Performance-related bonus or commission scheme * Clear progression opportunities within a growing business * Supportive and collaborative working environment * Ongoing training and development

Office Administrator Location: Tongham, Surrey Hours: Full-time, Monday–Friday, 09:00–17:00 (office-based) 1 x hour for lunch Salary: Salary around £24-25k per annum Application deadline: Friday 13th FebruaryPotential start date: Monday 16th March About Our Client They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence. The Opportunity They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery. Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently. The Role This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle—from initial sale through to departure and post-expedition operations. Key Responsibilities Act as a central point of contact for internal and external communications, including correspondence parents, schools, and partners. Supporting the Office Manager and Expedition Managers with daily administrative tasks. Handle sensitive and personal data in strict compliance with GDPR regulations. Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including: Sales and marketing materials, including creating posters, sending marketing emails. / Updating and housekeeping of CRM system / Supporting our client's yearly conference with leaders and teachers / Pre-departure and operational documentation. Ensure office procedures and business processes are completed accurately and on time. Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness. Opportunities to learn and develop in the wider business. About You The successful candidate will be: Highly detail-oriented, with a strong commitment to accuracy and quality. Proactive, enthusiastic, and motivated to improve and support systems and processes. Confident and professional in both written and verbal communication, including answering incoming calls. Customer-focused, with excellent client service skills. A logical thinker with strong problem-solving abilities. Well organised, efficient, and able to prioritise a varied workload. A team player who enjoys working in a small, supportive environment. Passionate about travel, outdoor adventure, and working in a purpose-driven business. Happy working full-time in an office-based role. Hold a UK Driver’s License. Lives within 1 hour distance from Farnham, Surrey

Purpose of the Role: We are seeking a proactive and enthusiastic Brand Manager to support the execution of marketing strategy and tactics aimed at driving long-term growth. This role is perfect for someone with marketing experience who enjoys working in a fast-paced environment, is a strong communicator, and has a passion for building impactful brands. Key Responsibilities: * Support the Brand Controller in the development and execution of brand plans, including consumer and customer insight, competitive analysis, pricing, and promotional activities. * Assist in managing new product development projects from concept to launch, ensuring successful in-market execution. * Collect, analyse, and interpret market trends, consumer behaviour, and competitor activity to identify growth opportunities. * Collaborate with commercial teams to design activities that attract and retain customers. * Use consumer insights to inform communications strategies, including influencer programmes and digital content. * Manage projects and timelines for product launches and marketing initiatives, coordinating internal and external stakeholders. * Monitor brand performance, calculating profitability and key metrics for each category and project. * Maintain digital presence across social media and web channels, ensuring consistent and optimised content. * Manage marketing budgets, including purchase orders, reconciliations, and reporting. * Keep brand resources and documentation up to date. Key Relationships: * Internal: Marketing Team, Commercial Team, Finance, Operations, Product Development * External: Customers, Suppliers, Agencies Experience and Skills Requirements * Previous experience in brand management or marketing, ideally in premium or growing brands. * Proven ability to deliver projects in a fast-paced, multi-stakeholder environment. * Strong passion for brands and understanding of brand value and consumer relationships. * Excellent communication, presentation, and influencing skills. * Analytical mindset with strong commercial and numerical acumen. * Ability to work both autonomously and collaboratively within cross-functional teams. * Strategic thinking with a hands-on, practical approach. * Strong project management and organisational skills, capable of handling multiple initiatives simultaneously. * Adaptable, agile, and proactive, able to make decisions quickly and drive projects forward. Education & Training: * Degree or equivalent experience. * Marketing qualification (part-qualified or fully qualified) preferred, or equivalent business experience. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

Administrator - Temp to Perm Location: Farnborough, Contract Type: Temporary to Permanent Hours: Full-time We are seeking a proactive and well‑organised Service Administrator to support the smooth running of our service and repair operations. This is a great opportunity for someone who enjoys a varied workload, working within a friendly team, and providing excellent customer support. Full training will be provided on all internal processes and systems. Key Responsibilities You will contribute to daily operations, including: General administration: logging calls, responding to emails, and liaising with Service Managers Sending engineers' monthly service records Updating and completing reactive jobs, including managing escalations Signing off service visits following Manager audits Monitoring and updating the Supplementary Test process Issuing the engineer call‑out rota Managing customer satisfaction forms and KPIs Reviewing and updating daily engineer time bookings Updating planned customer jobs and schedules Emailing service sheets to customers Sending daily updates to clients Requirements Experience in service administration or a customer‑focused administrative role Proficiency in MS Office and confidence using customer portals Strong communication skills, both verbal and written Ability to prioritise workload and manage multiple tasks A team‑focused approach, with reliability and attention to detail A positive, enthusiastic attitude and willingness to learn What We Offer Temp‑to‑perm opportunity Comprehensive training Supportive team environment Modern, well‑equipped office space A varied and engaging role with room to grow Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

A growing international business in Camberley seeks a Customer Support Manager UK to support commercial operations. The ideal candidate will manage agreements, ensure data accuracy, and support sales performance. Qualifications include a degree-level education and over three years in sales or custom

Sous Chef - First time Head Chef Fantastic Opportunity - Brilliant owners and operators - great funding, investment and support Sous Chef looking for an exciting next step with Creativity! Your duties and responsibilities will include : Responsibility of day to day management of the kitchen operations working closely with the General manager taking responsibility for the kitchen Proactive management of the team, leading by example to deliver the outstanding food which has come to be expected by the owners Full engagement and involvement in back office operations All aspects of health & safety menu ownership, creativity and development In order to be considered, applicants must: Currently be at Sous Chef level within a restaurant or pub working with fresh food and ideally serving High volumes of customers Have a great Kitchen presence, be an accepted leader and naturally inspire your team; Have a good understanding of business operations, happy to follow company recipes as well as delivering personalised menus Have real passion to deliver an excellent experience About the company An intimate and unique concept using very high end provenance of ingredients with a big focus on Casual dinning, Looking for a strong Sous Chef to develop, prepare and open the restaurant and to be an integral part of the team and to work closely with the General Manager to take the business to the next level Interested to learn more, please don't hesitate, Apply now! INDBOH TPBN1_UKCT

Are you a Rail Operations Manager with experience of driving business growth? Do you have experience of identifying new work streams and developing client relationships? Location: Fleet, with travel around the Southern route (Kent, Sussex & Wessex) with flexible working Salary: £75,000 to £85,000 per annum DOE + £5000 car allowance or company car + up to 10% bonus scheme My client is seeking an ambitious and commercially-driven Regional Operations Manager to lead the strategic growth of their successful rail division. This is a senior leadership role for a candidate who is not content with maintaining the status quo, but is motivated to take a £12m turnover business and double it. You will be responsible for identifying and securing new workstreams, building the team to meet growing demand, and developing key client relationships across the rail sector. You will be working closely with the Rail Director and Project Managers in the region, with full autonomy and flexible working conditions. It is important that you have great networking skills. Benefits: ·Company vehicle or car allowance circa £5000 ·25 days annual leave + bank holidays ·Up to 10% bonus scheme ·Employer pension contribution ·Company phone, laptop and tablet ·Company discounts scheme Key Responsibilities for Regional Operations Manager: ·Drive the growth of the rail department, with a target to significantly increase the current £12m turnover. ·Leverage your industry connections to bring in new work, particularly with clients such as TFL, London Underground, and Transport for Wales. ·Proactively manage and grow the team, ensuring they have the right people to deliver on new projects. ·Act as a senior, client-facing lead for the business. ·Identify opportunities to streamline internal processes to support growth. Requirements for Regional Operations Manager: ·A proven track record of taking a business from a c. £2-3 million turnover to £15 million+. ·Excellent connections and a strong reputation within the UK rail industry. ·Experience working for a Tier 1 or Tier 2 contractor is highly desirable. ·A strategic mindset with the ability to see growth opportunities and act on them. My client is a is committed to developing a diverse, equal and truly inclusive workplace and community, and provide their staff with personalised development plans with excellent promotion prospects. To avoid missing out on this opportunity, please submit your CV and then contact Brooke at Carrington West on (phone number removed) or (url removed)

Principal Systems Engineer – External Communications Frimley, Surrey (hybrid working 2-3 days on site per week) – 12 month duration – Pay rate £57 p/h PAYE basic (£65.29 including holiday pay) or £76.98 p/h Umbrella The External Communications Principal Engineer will be able to apply their subject matter expertise and domain experience to good Systems Engineering practices, to support the Engineering Manager (EM) and Delegated Technical Authority (DTA) in delivering external communications systems and products to the submarine build and through-life support programmes. They will provide subject matter expertise and advice to other functional and capability areas to support overall project delivery and performance. The External Communications Principal Engineer will have a good understanding of the principles of the science and technology of external communications and will be able to reference the relevant maritime legislation, industry and defence standards. They will have an understanding of the customer and user needs of the product system and how this will influence and impact design activities, technical and operational performance. The external communications principal engineer will be able to understand and report the programme status for engineering activities, identify problem areas and implement recovery plans. This will include the management of any consequent change embodiment activities. The external communications principal engineer will have a working knowledge of the external communications marketplace, including products and suppliers and will have an understanding of the direction of potential future technologies. Typical Duties: Understand and interpret the User Needs, Concept of Operations (CONOPS) and Concept of Use (CONUSE) and be able to derive the technical and functional requirements for specific external communications systems. Provide specialist knowledge and subject matter expertise to develop the functional design of external communications systems. Be able to define the systems architecture, components, interfaces and data to enable the development and production of the component sub systems. Understand and articulate the impact of the visuals system design on other areas of the submarine combat system and platform. Ensure design proving evidence is comprehensive, captured within the requirements management tools and has been endorsed by the appropriate level of authority Understand the contractual and performance requirements for external communications systems, and support the definition and associated acceptance criteria and events through design, build, integration, installation and commissioning activities. Understand and support the flow-down of requirements to suppliers and acceptance of their specific deliverables, ensuring it is captured and recorded appropriately Support the development of estimates for the scope of work and resources required to deliver it in order to support bids, proposal development and project planning activities for external communications systems. Provide specialist technical support to shipbuilder installation, integration activities and commissioning activities (included in-service refitting authorities). Understand the customer Operational Defect (OPDEF) and maintenance processes to be able to provide specialist technical advice as required. Provide technical support to integrated performance and acceptance activities, including acceptance of equipment from suppliers through to system acceptance by the customer Support the documentation of domain knowledge and be to pass on information and expertise in order to help grow the knowledge base within appropriate business teams. Provide technical guidance to other combat system engineers and support the engineering management team in planning and controlling specialist activities. Key Deliverables: Capture and agree technical requirements in accordance with company and programme processes. Compliant technical solutions against contractual requirements and regulations. Design documentation generated, captured, configured and controlled in accordance with company processes. Design change requirements and documentation generated, captured, configured and controlled in accordance with company processes. Engineering LCM adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities. Engineering Lifecycle Management (LCM) adherence for all deliverables, Sub Contract Design Reviews and relevant input to project LCM activities. Capture and agree input to appropriate Verification Cross-Reference Index (VCRI), Integration, Test, Evaluation and Acceptance Plans (ITEAP) and Qualification Plans. Specialist advice and contribution to other project documentation, such as Training Needs Analysis (TNA), Technical Publications, and Operating Instructions (list is not exhaustive). Requirements: Knowledge of external communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform. Platform and ideally sea experience in an operational, build, trials or in-service support environment in order to have gained an understanding of the operational needs and requirements of a Combat System, and to help be credible with the Customer and User. Knowledge of the complete engineering lifecycle with background operating in a number of phases. Strong awareness of Product Safety and SHE. Additional information: The successful candidate will need to hold a UK MOD Security Clearance to SC level prior to starting, the client will sponsor a new application if you are not currently cleared. TPBN1_UKTJ

Registered Manager – Camberley Salary: £40,000 – £42,000 (DOE) + Benefits An exciting opportunity has arisen for a passionate and experienced Care Manager to join a newly launched domiciliary care franchise backed by one of the Top 5 UK home care brands. Our client is seeking a driven individual to lead the care team and play a key role in shaping the growth of their services across the Camberley area. This is a fantastic opening for someone looking to step into a Registered Manager role or take the next step in their care management career with the full support of an experienced and reputable provider. The Role Our client is looking for a caring and confident leader who is committed to delivering outstanding home care services. Whether you're a current Registered Manager or an experienced Care Coordinator or Deputy/Assistant Manager ready to progress, this could be the perfect next step in your career. You will be responsible for the overall day-to-day operations of the branch, ensuring high standards of care delivery, compliance with CQC regulations, and the growth of services. Key Responsibilities * Oversee care operations and lead a team of care staff, supervisors, and coordinators * Ensure compliance with CQC standards and internal policies * Assess client needs and develop person-centred care plans * Drive business growth, securing private and public contracts * Implement quality assurance processes, audits, and incident management * Participate in the on-call rota as required Requirements * Minimum of 5 years’ experience in the care sector, ideally with supervisory or management duties * Previous experience as a Registered Manager is advantageous, but not essential – full support will be provided to gain CQC registration * Strong leadership, problem-solving, and organisational skills * Full UK driving licence and access to a vehicle * Willingness to work flexibly, including occasional weekends What’s on Offer * Competitive salary: £40,000 – £42,000 (based on experience) * Fully funded training and support towards CQC registration * 25 days annual leave + bank holidays * Annual loyalty and performance bonuses * Yearly salary increases * Flexitime and a supportive working environment within a respected franchise network * Company pension scheme * Health & wellbeing initiatives * Sick pay and referral programme * Free and on-site parking * Regular company events This is a unique opportunity to make a meaningful impact while advancing your career in care leadership. If you’re ready to take on a new challenge in a rewarding and growth-focused environment, we’d love to hear from you. Apply today to find out more

JOB TITLE: M&E Mobilisation Manager LOCATION: Farnham SALARY: £45k - £55k + Pension, 23 Days Holiday (plus bank holidays) rising to 28 over time. CONTACT: Kerry Hayes JOB INFORMATION - M&E Mobilisation Manager As an M&E Mobilisation Manager you will be based at our client's head office in Surrey with site visits in and round Surrey & London. Manage the successful delivery of contract mobilisations and implementations Work closely with your team to ensure M&E service delivery aligns to tendered solutions Develop and update live mobilisation trackers for each contract at task level Conduct regular mobilisation update meetings with key clients Manage small/medium contract renewals, including re-mobilisation to contract agreements Provide support to the operations team during significant periods of growth or transition Lead initial communications with recruitment partner over new vacancies Assist with engineering recruitment processes, including CV reviews and candidate selection Manage our structured induction and onboarding process for new employees Manage our M& E engineers' personal development plans, including the team training matrix Manage new and existing relationships with specialist supplier partners CANDIDATE INFORMATION - M&E Mobilisation Manager Operational experience in building services maintenance (mechanical, electrical or HVAC) Background in client-facing engineering or FM environments Strong communicator with the ability to build trusted relationships at all levels Highly organised and process-driven, with strong attention to detail Confident producing written documentation including tenders, reports and proposals Competent using CAFM and CRM systems, alongside Microsoft Word and Excel Comfortable supporting mobilisation, recruitment, inductions and supplier coordination Commercially aware, with the ability to support pricing and tender development Flexible and hands-on, willing to support operations during growth and mobilisation phases COMPANY INFORMATION - M&E Mobilisation Manager Our client is a family-run building services maintenance company with a 36-year history, specialising in the delivery of bespoke M&E services to a portfolio of prestigious clients. Our client believes in organic, sustainable growth and long-term relationships, both with their clients and their people. Many of their team have worked for the business for many years, reflecting their focus on loyalty and personal development. TPBN1_UKTJ

JOB TITLE: M&E Mobilisation Manager LOCATION: Farnham SALARY: £45k - £55k + Pension, 23 Days Holiday (plus bank holidays) rising to 28 over time. CONTACT: Kerry Hayes JOB INFORMATION - M&E Mobilisation Manager As an M&E Mobilisation Manager you will be based at our client's head office in Surrey with site visits in and round Surrey & London. Manage the successful delivery of contract mobilisations and implementations Work closely with your team to ensure M&E service delivery aligns to tendered solutions Develop and update live mobilisation trackers for each contract at task level Conduct regular mobilisation update meetings with key clients Manage small/medium contract renewals, including re-mobilisation to contract agreements Provide support to the operations team during significant periods of growth or transition Lead initial communications with recruitment partner over new vacancies Assist with engineering recruitment processes, including CV reviews and candidate selection Manage our structured induction and onboarding process for new employees Manage our M& E engineers' personal development plans, including the team training matrix Manage new and existing relationships with specialist supplier partners CANDIDATE INFORMATION - M&E Mobilisation Manager Operational experience in building services maintenance (mechanical, electrical or HVAC) Background in client-facing engineering or FM environments Strong communicator with the ability to build trusted relationships at all levels Highly organised and process-driven, with strong attention to detail Confident producing written documentation including tenders, reports and proposals Competent using CAFM and CRM systems, alongside Microsoft Word and Excel Comfortable supporting mobilisation, recruitment, inductions and supplier coordination Commercially aware, with the ability to support pricing and tender development Flexible and hands-on, willing to support operations during growth and mobilisation phases COMPANY INFORMATION - M&E Mobilisation Manager Our client is a family-run building services maintenance company with a 36-year history, specialising in the delivery of bespoke M&E services to a portfolio of prestigious clients. Our client believes in organic, sustainable growth and long-term relationships, both with their clients and their people. Many of their team have worked for the business for many years, reflecting their focus on loyalty and personal development

Registered Manager Camberley Salary: £40,000 £42,000 (DOE) + Benefits An exciting opportunity has arisen for a passionate and experienced Care Manager to join a newly launched domiciliary care franchise backed by one of the Top 5 UK home care brands . Our client is seeking a driven individual to lead the care team and play a key role in shaping the growth of their services across the Camberleyarea. This is a fantastic opening for someone looking to step into a Registered Manager role or take the next step in their care management career with the full support of an experienced and reputable provider. The Role Our client is looking for a caring and confident leader who is committed to delivering outstanding home care services . Whether you're a current Registered Manager or an experienced Care Coordinator or Deputy/Assistant Manager ready to progress, this could be the perfect next step in your career. You will be responsible for the overall day-to-day operations of the branch, ensuring high standards of care delivery, compliance with CQC regulations, and the growth of services. Key Responsibilities Oversee care operations and lead a team of care staff, supervisors, and coordinators Ensure compliance with CQC standards and internal policies Assess client needs and develop person-centred care plans Drive business growth, securing private and public contracts Implement quality assurance processes, audits, and incident management Participate in the on-call rota as required Requirements Minimum of 5 years experience in the care sector, ideally with supervisory or management duties Previous experience as a Registered Manager is advantageous, but not essential full support will be provided to gain CQC registration Strong leadership, problem-solving, and organisational skills Full UK driving licence and access to a vehicle Willingness to work flexibly, including occasional weekends Whats on Offer Competitive salary : £40,000 £42,000 (based on experience) Fully funded training and support towards CQC registration 25 days annual leave + bank holidays Annual loyalty and performance bonuses Yearly salary increases Flexitime and a supportive working environment within a respected franchise network Company pension scheme Health & wellbeing initiatives Sick pay and referral programme Free and on-site parking Regular company events This is aunique opportunity to make a meaningful impactwhile advancing your career in care leadership. If youre ready to take on a new challenge in a rewarding and growth-focused environment, wed love to hear from you. Apply today to find out more. TPBN1_UKTJ

Salary: £32-36,000 per annum (dependent on experience) Full-time - permanent - straight daytime shifts - alternate weekends off Own transport as the site is not accessible by public transport. Love hospitality but tired of the late nights? We're delighted to be recruiting on behalf of a thriving company owned daytime restaurant near Bagshot , known for its warm welcome, delicious fresh food, and high standards of service. This is a fantastic opportunity for an experienced and motivated Restaurant Manager to take the lead in a busy, well established venue - working straight daytime shifts only, with no evenings ever! The role: As Restaurant Manager you will oversee the day-to-day operation of this busy, quality and customer service led restaurant. You'll lead from the front - ensuring smooth service, inspiring your team, and maintaining the highest standards of food, service and presentation. Key responsibilities include: Managing all daily restaurant operations Controlling labour, stock, budgets and costs to achieve financial targets Recruiting, training, and developing your team to deliver excellent service Leading from the front in all areas of the business - including hands-on support in service and occasionally in the kitchen Maintaining high operational standards, compliance, and company procedures Delivering consistently outstanding customer service Meeting and exceeding company targets and KPIs' About you: We're looking for someone with: Experience as a Restaurant, Cafe, Food-led Pub, or Coffee Shop Manager A background in busy quality fresh food operations Strong financial and commercial accumen with P&L accountability Excellent leadership, communication, and people management skills A hands-on lead by example approach and keen attention to detail Sound understanding of legislation, compliance and food safety A positive and outgoing personality with a genuine passion for hospitality IT literacy and confidence with systems and processes Benefits: Straight daytime shifts only - no evenings ever! Alternate weekends off - for a great work-life balance Free on-site parking Employee discounts Company pension scheme This is an exciting chance for an ambitious hospitality professional who loves delivering great food and service - and wants to enjoy a genuine work-life balance. Apply today If this sounds like your perfect next step, apply today through Penny Cook Recruitment. Please note: You must be resident in the UK and eligible to work. Due to the high volume of applications, please bear with us if there's a short delay in our response. Penny Cook Recruitment is an equal opportunities employer, proudly dedicated to recruitment within the UK hospitality industry. TPBN1_UKCT

Job Title: Site HR Manager Location: Aldershot, Hampshire Salary: £60,000 - £67,000 FTE Hours: Part Time – 22hours per week Are you an experienced HR professional ready to take on a leadership role? We’re looking for a Part Time Site HR Manager to join this senior team and lead HR operations at a key site. This is a standalone position where you’ll combine strategic input with hands-on delivery. Ideally this candidate will work 22 hours per week over 3 days. About the Employer This is a global organisation recognised for its commitment to innovation, sustainability, and operational excellence. With a strong focus on professional development and continuous improvement, it offers opportunities to grow while contributing to a company that values integrity, teamwork, and positive impact on communities and the environment. What’s on Offer: * Competitive salary package * Annual Bonus * 25 days annual leave plus bank holidays As part time Site HR Manager, you’ll partner with the site leadership team to align HR practices with business goals, drive engagement, and ensure compliance. You’ll oversee recruitment, onboarding, payroll, and employee relations, including union engagement. You’ll also champion talent development and succession planning while promoting a positive, inclusive culture. The part time Site HR Manager role is site-based with occasional travel. You’ll play a vital part in maintaining a safe working environment and supporting organisational change initiatives. About You: You’ll bring strong HR generalist experience, ideally in a manufacturing or operational setting. * CIPD Level 5 or above (or equivalent) is essential, along with knowledge of UK employment law. * Experience in unionised environments and handling complex ER matters is key. * You’ll be resilient, adaptable, and an excellent communicator. We’re committed to promoting inclusive opportunities. If you’re excited about this HRM role but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. What will I be doing? The Service Architect will be responsible for: Service Architecture: Defining the service approach to enable technical and business service delivery for client environments Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment. Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations. Stakeholder Collaboration: Work closely with: Customers: to gain their acceptance in your capability Bid teams: to build trust in your experience to develop compelling service solutions Engineering: to ensure supportability and operational readiness of developed solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. What does Leidos need from me? You will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Creating compelling text for PQQ and bid activity. Development of cost models for new business. Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels. Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning. Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: ITIL 4 Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. TPBN1_UKTJ

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story! TPBN1_UKTJ

Senior Facilities Management Operations Lead Location: Cheshire Start Date: February 2026 Salary: £60,000-£70,000 & Package Overview My client are looking for a candidate to oversee a £1.5m portfolio, with confirmed growth by 2026. This division operates UK‑wide with an internal helpdesk, mobile engineering teams, and a mix of reactive and planned maintenance across all sectors. This is a pivotal leadership role with genuine progression potential within a well‑established and respected organisation. The Role As the Senior FM Operations Lead, you will take full operational and commercial responsibility for a diverse FM portfolio. You will manage internal teams, oversee a nationwide engineering workforce, and ensure exceptional service delivery across both planned and reactive works. You will play a key role in shaping the division's growth strategy, particularly within the North West, where expansion is a focus. Key Responsibilities Lead and develop a UK‑wide FM operation covering planned and reactive maintenance. Oversee operational performance, financial control, and contract compliance across all sectors. Strengthen and manage a high‑performing supply chain, including subcontractors and client‑side relationships. Drive continuous improvement, operational efficiency, and customer satisfaction. Support strategic growth plans, particularly the expansion of the North West division. Provide senior leadership, mentoring, and direction to operational teams. Ensure all works are delivered safely, on time, and within budget. Candidate Profile We are seeking a senior facilities management professional currently operating in a leadership role such as: Operations Manager (SME FM provider) Account Manager (large FM organization) Essential Experience Strong background in Facilities Management (planned, reactive, or mixed). Proven leadership experience within an FM operational environment. Demonstrable ability to manage and strengthen supply chains-both client‑facing and subcontractor‑led. Experience overseeing mobile engineering teams and/or helpdesk operations. Based in the North West What's on Offer Salary £60,000-£70,000 depending on experience. Significant progression opportunities within a growing division. Autonomy, influence, and the chance to shape the future of the North West FM operation. A stable, well‑known business with long‑term growth plans

Product Manager - Fleet, Hampshire Salary: £35,000 Contract: Full-time, Hybrid Working Direct Reports: 2 team members About the Role We are seeking a motivated and commercially minded Product Manager to lead the development, performance, and strategic direction of our product portfolio. This role is ideal for someone who enjoys working both strategically and hands‑on, with responsibility for line managing a small team and overseeing product budgets. Working in a hybrid model (split between home and our Fleet, Hants office), you will drive product success from concept to delivery while ensuring commercial viability and market competitiveness. Key Responsibilities Product Strategy & Ownership Develop, manage, and refine the product roadmap in line with business objectives. Conduct market analysis to identify customer needs, emerging trends, and competitive opportunities. Collaborate cross-functionally with Sales, Marketing, Operations, and Technical teams to deliver successful product outcomes. Team Leadership Line‑manage and coach two members of the product team, supporting their development and performance. Delegate tasks effectively and create a collaborative, high-performing team environment. Budget & Performance Management Oversee product budgets, ensuring accurate forecasting, reporting, and effective cost control. Monitor product performance and profitability, identifying opportunities for optimisation and growth. Product Delivery Lead the end-to-end lifecycle of products, from concept and specification through to launch and ongoing enhancements. Coordinate cross-functional activity to ensure timely delivery and quality standards are met. Gather and act on customer and stakeholder feedback to improve product offerings. Skills & Experience Required Proven experience in a Product Management role (or similar). Strong commercial awareness with experience managing budgets. Previous line management or mentorship experience. Excellent communication and stakeholder management skills. Ability to analyse data, identify insights, and make evidence‑based decisions. Highly organised with strong project management capabilities. What We Offer £35,000 annual salary Hybrid working model (office in Fleet, Hants) Career development and training opportunities Supportive team culture and opportunities to lead meaningful product improvements Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Capture Manager Location: There will be a requirement to be in our Farnborough office but we are flexible with where someone is based Join our UK Team who are committed to a Mission! Leidos require a Capture Manager to join our Business Growth team. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an active, fast-paced environment to challenging deadlines. You must be self-motivated and able to work to tough deadlines, managing competing stakeholder demands. You will be aligned with the UK Capture Operations team, report to the UK Head of Capture, with a focus to leading Capture opportunities to MoD and Homeland Security. The Capture Manager is accountable for winning a specific business opportunity and provides the leadership to the pursuit team through to award of the contract. You will: Define the customer engagement management strategy and engage senior company executives in contact activity as required Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture Assemble a high performing Capture team that brings relevant expertise and capabilities; Deliver clear and inspired leadership and actively drive them to achieve bid milestones within budget and schedule Deliver clear and inspired leadership to assure execution of winning capture strategy Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the program Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements Lead internal stakeholder management and keep the senior leadership teams informed and engaged including timely escalation of issues needing resolution Lead post-submission activities and support the program team as required, ensuring smooth hand over to the operational delivery Our ideal candidate must have a strong track record: As a Capture Manager / Pursuit Lead winning complex services opportunities of greater than £20m, ideally to UK MoD Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners What skills are we looking for? Exceptional leadership, relationship management, and communication skills Proven effective in working across organisational boundaries (e.g. between corporate divisions and/or multi-nationally based divisions) Ability to work at the strategic and big picture level Strong presentation and negotiating skills Sound commercial acumen and ability to build a compelling business case Ability to manage to a challenging deadline, including motivation and leadership to team members. Clearance Requirements: UK Security Clearance is required for this role Discover yourself at Leidos UK! Join our team and well unleash your talents to solve the most challenging technical problems. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Program Name Program Name UK Growth TPBN1_UKTJ

Store Manager Designate Surrey Area 39 Hours Who are we? At Pets at Home, were passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. Whats the role? As a Store Manager Designate , you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPIs. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that youll complete a few months in a Designate role but that you will eventually take responsibility for your own store. Your key responsibilities will include: Overseeing all aspects of daily operations, from stock control to store standards. Leading and inspiring your team to achieve sales targets and exceed KPIs. Creating a positive and fun working environment for your colleagues. Ensuring health and safety compliance across the store. Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World . Well provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? Were looking for someone with: At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting. A passion for retail and a proven track record of delivering excellent results. Flexibility to work a 7-day shift pattern , including weekends and bank holidays. Strong communication and leadership skills to engage and motivate your team. A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: Annual bonus opportunities . 28 days paid leave , rising to 33 days after 2 years (including bank holidays). A birthday day off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution . Colleague discounts , including 20% off Pets at Home and 30% off our own-brand products. Click? here ?to read our Values & Behaviours Click? here ?for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Dont waitapply now! We may close the vacancy early due to high interest. TPBN1_UKTJ

Regional Manager - Building Management Systems £80,000 - £90,000 + Package Role Overview The Camberley office is a key part of a highly profitable southern division, delivering major projects to an established client base. With over 40 FTEs, this senior leadership role offers full autonomy to lead, grow and shape the business unit, working closely with operations, sales and board-level stakeholders. This is a high-profile management position for an ambitious, driven leader with strong commercial focus, people management skills and the vision to unlock further growth. You'll take full responsibility for operational performance, financial results, team development and customer satisfaction across the region. Key Responsibilities Lead, develop and motivate a multi-disciplinary team Deliver revenue, EBITDA and KPI targets Own regional P&L, forecasting, budgets and cost control Drive new business and recurring revenue streams Ensure high standards of delivery, H&S compliance and customer satisfaction Manage client relationships, escalations and account development Collaborate closely with Sales and Southern Operations leadership Skills & Experience Proven senior leadership and people management experience Strong commercial, budgeting and forecasting capability Excellent customer relationship and escalation management skills Experience improving systems, processes and operational performance Strong knowledge of BMS control systems Confident communicator with a collaborative leadership style This role has a direct impact on both regional and company-wide success and is ideal for someone ready to take ownership and drive sustainable growth

Head of Area Operations \n United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the role As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a g

Business Operations & Growth Manager. Business Operations & Growth Manager. The business is headquartered in Edinburgh.

We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. Help set individual and team sales goals that are aligned with the overall business objectives. Assist

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