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Date Posted: Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Manager to join the business. Reporting to the Operations Manager, and working alongside the Project Managers, you, the Field Manager will be responsible for preparation and execution of the site element of the project, on one or more sites. Daily Responsbilities: • Managing the field engineering team and people on site ensuring that quality and safety standards are not compromised., • Work with the Project and Construction Managers to ensure that the site execution plans, methods and tooling, are fully developed and all resources are allocated to achieve the project deliverables., • Ensure the 3 key absolutes of Safety, Ethics and Financial Control are maintained at all time., • Managing projects on time, within budget and in accordance with the contract scope, • A competitive basic salary and pension., • A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme, • Strong experience of working as an Escalator Engineer, Field Manager or Construction manager, • Experience in the Lift Industry or Construction industry, • Experience managing teams of engineers, • Good planning, problem solving and communication skills, • An understanding of the importance of delivering excellent customer service

Role/Job Title- ServiceNow Technical Architect Work Location- London, UK Mode of Working- Hybrid (2 to 3days) Duration of Assignment: 03 Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ Location of Requirement UK, India Your Responsibilities Understand Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities (if agile) with the customer and the team: Develop User stories from the requirements Estimate effort, Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements Track and share the status of sprint / user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security, resilience of the components as per the design Your Profile Essential Skills / Knowledge / Experience Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology Desirable Skills / Knowledge / Experience Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts Excellent team management skills to manage the project team and members Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) TPBN1_UKTJ

Date Posted: 2026-02-17 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the Contract , TfL standards, Applicable Law, and Good Industry Practice. They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope. Responsibilities 1. Quality Management System Leadership • Maintain and implement a Contract-specific Quality Plan aligned with: • ISO 9001, • TfL Quality Requirements, • Contract Schedule 10 obligations, • Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable. 2. Design Assurance & Documentation Control • Ensure compliance with design approval , verification , validation , and assurance requirements. • Review and approve technical documentation, test certificates, maintenance records, and compliance evidence., • Manage configuration control and documentation changes throughout the contract lifecycle. 3. Audit & Assurance • Lead internal audits , supplier audits , and subcontractor quality audits . • Prepare for and support TfL audits , inspections, and quality reviews. • Track non-conformances (NCRs), corrective actions, preventive actions, and closure., • Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41). 4. Installation & Maintenance Quality Control • Ensure all works comply with:, • Contract specifications, • Technical standards, • Safety-critical requirements, • Approved RAMS and method statements, • Perform field quality inspections and acceptance checks., • Verify material compliance, workmanship quality, and traceability., • Ensure defects are managed under contractual warranty and defect remediation procedures. 5. Supplier & Subcontractor Quality Management • Assess and approve subcontractors from a quality perspective., • Ensure suppliers comply with:, • Contract requirements, • Applicable Laws, • TfL supply chain standards, • Oversee incoming inspection, FAT/SAT quality checks, and certification. 6. Performance, Reporting & Data Integrity • Maintain performance data in line with contractual KPIs., • Ensure accurate and timely reporting of compliance, performance, and quality metrics., • Support continuous improvement obligations (Contract imposes yearly improvement targets). 7. Risk Management • Identify quality risks and implement mitigation strategies., • Participate in risk reviews and ensure quality impacts are captured., • Support safety and environmental teams where quality interfaces with HSE. 8. Compliance Management • Ensure full compliance with:, • Contract, • TfL engineering standards, • ISO 9001 QMS, • Applicable regulatory requirements, • Maintain a master document library and ensure traceable, controlled records for:, • Materials, • Workmanship, • Inspections, • Maintenance, • Testing, • Assurance submissions Experience & Qualifications - Required Qualifications • ISO 9001 Lead Auditor (essential), • Degree or diploma in engineering / quality management (preferred), • Chartered Quality Professional (CQI) is a bonus Experience • Minimum 5+ years Quality Management experience in: • Rail, • Infrastructure, • Mechanical/Electrical systems, • Construction or asset maintenance, • Strong understanding of:, • Assurance frameworks, • Technical documentation, • Rail or transport quality governance, • Experience with TfL or UK infrastructure clients is a major benefit. Skills • Strong auditing and compliance ability, • Excellent documentation control & reporting, • Ability to lead suppliers and subcontractors on quality compliance, • Strong communication with technical and non-technical stakeholders What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Apply today to join us and build what's next!. Please note as of 1st April 2026, our new London office is 96 Great Suffolk Street Southwark London SE1 0BE If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Technical Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Technical Manager to join the business. Reporting to the Operations Manager, and working alongside the Project Managers, you, the Field Manager will be responsible for preparation and execution of the site element of the project, on one or more sites. Daily Responsbilities: Managing the field engineering team and people on site ensuring that quality and safety standards are not compromised. Work with the Project and Construction Managers to ensure that the site execution plans, methods and tooling, are fully developed and all resources are allocated to achieve the project deliverables. Ensure the 3 key absolutes of Safety, Ethics and Financial Control are maintained at all time. Managing projects on time, within budget and in accordance with the contract scope Regularly monitor and review progress against plan (both financial and project) and if necessary take action to mitigate delays and claims and bring the programme back on track. What We Offer: A competitive basic salary and pension. A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Skills/Experience Required: Strong experience of working as an Escalator Engineer, Field Manager or Construction manager Experience in the Lift Industry or Construction industry Experience managing teams of engineers Good planning, problem solving and communication skills An understanding of the importance of delivering excellent customer service Flexibility to work day or night shifts depending on workload/requirements If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ