Are you a business? Hire evening customer service candidates in London
Position Overview: Hot N Juicy Shrimp LDN is seeking enthusiastic and dedicated individuals to join our team as Waiter/Waitress. Our restaurant is known for its vibrant atmosphere and delicious seafood offerings, making it a popular choice for diners seeking a memorable experience. As a Waiter/Waitress, you will play a crucial role in ensuring our guests receive exceptional service and enjoy their dining experience to the fullest. Key Responsibilities: - Greeting and seating guests promptly in a friendly and professional manner. - Taking accurate beverage orders. - Delivering food and beverages to tables in a timely manner while ensuring accuracy. - Providing recommendations and answering questions about menu items. - Upselling additional food and beverage items to enhance the guest experience. - Ensuring tables are clean and tidy at all times. - Collaborating with kitchen and bar staff to ensure prompt and accurate service. - Handling guest concerns with professionalism and resolving issues promptly. Requirements: - Proven experience as a waiter/waitress or in a customer service role, preferably in a restaurant environment. - Exceptional customer service skills with a friendly and outgoing personality. - Ability to work efficiently in a fast-paced environment and remain calm under pressure. - Strong communication skills with the ability to interact confidently with guests. - Excellent multitasking abilities and attention to detail. - Ability to work a flexible schedule, including evenings, weekends, and holidays. Benefits: Competitive hourly wage and tips. Opportunities for advancement within a growing company. Employee discounts on food and beverages. Fun and energetic work environment. Join our team and become a part of the Hot N Juicy Shrimp LDN family, where your passion for hospitality and dedication to exceptional service will be valued and rewarded. If you thrive in a dynamic atmosphere and enjoy interacting with guests, we encourage you to apply for this exciting opportunity today!
The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Holborn location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Holborn Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.
🍽 Job Opportunity: Waiter/Waitress at Victory Pub, Waterloo 🍽 Embark on a rewarding journey with Victory Pub in the heart of Waterloo! We're in search of charismatic and service-oriented individuals to join our team as waiters/waitresses. 🌟 Position: Waiter/Waitress 📍 Location: Victory Pub, Waterloo 🕒 Hours: Flexible, including evenings and weekends Responsibilities: - Provide attentive and friendly service to guests - Take accurate orders and deliver them promptly - Ensure guests have an exceptional dining experience - Collaborate with the kitchen and bar staff for seamless service - Maintain a clean and organized dining area Requirements: - Previous experience in a customer service role - Excellent communication and interpersonal skills - Ability to multitask and work efficiently under pressure - Positive and outgoing personality - Attention to detail and a strong work ethic Perks: - Competitive hourly wage + tips - Staff discounts on food and beverages - Training and development opportunities - Vibrant and inclusive team culture Join us in providing unforgettable dining experiences at Victory Pub! 🍽✨
🍻 Job Opportunity: Bartender at Victory Pub, Waterloo 🍻 Join the Victory team in the heart of Waterloo! We're seeking passionate and experienced bartenders to elevate our pub experience. 🌟 Position: Bartender 📍 Location: Victory Pub, Waterloo 🕒 Hours: Flexible, including evenings and weekends Responsibilities: - Craft and serve a variety of beverages with precision and flair - Provide exceptional customer service in a vibrant and friendly atmosphere - Maintain a clean and organized bar area - Collaborate with the team to create innovative drink specials Requirements: - Proven bartending experience - Extensive knowledge of drink recipes and mixology techniques - Excellent communication and interpersonal skills - Ability to handle a fast-paced environment with a positive attitude - Responsible alcohol service certification Perks: - Competitive hourly wage + tips - Staff discounts on food and beverages - Opportunities for career advancement - Fun and dynamic work environment If you're a skilled bartender who thrives in a lively setting, we want to hear from you! Join us at Victory Pub, where every pour is a triumph! 🏆
🍽 Job Opportunity: Bartender at Victory Pub, Waterloo 🍽 Embark on a rewarding journey with Victory Pub in the heart of Waterloo! We're in search of charismatic and service-oriented individuals to join our team as Bartender. 🌟 Position: Bartender 📍 Location: Victory Pub, Waterloo 🕒 Hours: Flexible, including evenings and weekends Responsibilities: - Provide attentive and friendly service to guests - Take accurate orders and deliver them promptly - Ensure guests have an exceptional dining experience - Collaborate with the kitchen and bar staff for seamless service - Maintain a clean and organized dining area Requirements: - Previous experience in a customer service role - Excellent communication and interpersonal skills - Ability to multitask and work efficiently under pressure - Positive and outgoing personality - Attention to detail and a strong work ethic Perks: - Competitive hourly wage + tips - Staff discounts on food and beverages - Training and development opportunities - Vibrant and inclusive team culture Join us in providing unforgettable experiences at Victory Pub! 🍽✨
Please note this position is for candidates who can drive and have access to their own car they are willing to use. If not your application will not be considered. Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leytonstone, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.
Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring bartender who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our bartenders and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney".
Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give ouAre you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney.
Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year
Education - High School Diploma or GED : A minimum educational requirement. - Bachelor’s Degree : Preferred, especially in business administration, sales, marketing, or a related field. Experience - Retail Experience : Several years of experience in a retail environment, preferably in a supervisory or managerial role. - Sales Experience : Proven track record of meeting or exceeding sales targets. - Customer Service : Strong background in customer service and handling customer inquiries and complaints. Skills - Leadership Skills : Ability to motivate and manage a sales team. - Communication Skills : Excellent verbal and written communication skills for interacting with customers and staff. - Sales Techniques : Knowledge of effective sales techniques and strategies. - Problem-Solving : Strong problem-solving and decision-making abilities. - Organizational Skills : Ability to manage multiple tasks and prioritize effectively. - Tech Savvy : Familiarity with point-of-sale (POS) systems, inventory management software, and other relevant technology. Personal Attributes - Customer-Focused : A strong commitment to providing excellent customer service. - Results-Driven : Motivation to achieve and exceed sales targets. - Team Player : Ability to work well in a team environment. - Adaptable : Flexibility to handle a fast-paced and changing environment. - Integrity : Honest and ethical behavior. Additional Requirements - Availability : Willingness to work flexible hours, including evenings, weekends, and holidays. - Physical Stamina : Ability to stand for extended periods and perform physically demanding tasks, such as lifting and stocking shelves. - Training and Development : Capability to train and develop new staff members. Certifications (optional but advantageous) - First Aid/CPR : Certification can be beneficial. - Retail Management Certification : Offered by professional organizations like the National Retail Federation (NRF). These requirements can vary depending on the specific grocery store and its policies, but this list provides a comprehensive overview of what is generally expected for a Sales Supervisor role in a grocery shop.
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Join our vibrant team at Chango Parsons Green, where we're not just about great coffee but also the amazing world of Argentinean empanadas! We're a close-knit, multicultural crew passionate about delivering memorable experiences to our customers. We're on the lookout for enthusiastic individuals to be part of our team. As an Empanada Maestro, you'll be the friendly face of our brand at the Parsons Green (Fulham) shop. Your role will include heating up delicious empanadas, taking orders, engaging with customers, and maintaining a clean and inviting atmosphere. Requirements: - A love for empanadas. - Exceptional customer service skills. - Basic knowledge of empanada hospitality operations. - Flexibility to work shifts, including mornings, afternoons, evenings, and weekends. If you have a passion for tasty empanadas and enjoy providing outstanding service, join us! We can't wait to meet you soon!
Green shoots is a grab and go salad bar in Mayfair. In just a year we have built a strong crowd of regular customers who want a fresh, tasty and healthy lunch, with the choice of house salads or customisable ones. We are now looking for a team player with bags of energy, a positive attitude, strong customer service skills, and preferably some food knowledge, to help us during the summer Part time :Monday- Friday: 10:30-14:30 Starting now until end of September. What we offer: - No weekend or evening work, so great work- life balance - Free lunch of shift - Uniform provided - 28 days holidays per year - You'll be joining a friendly team - Pay: £12.25/ hour What we are looking for ● Positive attitude and high energy, ● Ability to work under pressure in a customer facing position, ● Some food knowledge to assist our customers choices, ● Willingness to learn, ● Team player who will join on all the daily tasks from prepping the ingredients to daily clean. Immediate start. Please tell us in a few words why you would like to join our team
Hello, we’re Flight Club. The award-winning birthplace of Social Darts founded in October 2015. Over 2 million people have thrown more than 140 million darts since our launch, and our goal is to lead the market in delivering incredible social experiences. With 9 UK sites across London, Birmingham, Manchester, Leeds and Bristol and ambitious growth plans ahead we're always striving for excellence, and to bring more memorable moments to our guests. We’re looking for a passionate Receptionist to join our Bloomsbury team, bringing unexpected, ridiculous, joy to our guests every single day. The Job To be successful in the role as a Receptionist you will need to: Provide an amazing experience to our customers. Be fun, enthusiastic and have lots of energy. Have great communication skills with a positive attitude. Be able to work as part of a team, delivering consistent customer service with an attention to detail even when under pressure. Have excellent organisational skills. Be confident and professional when liaising with customers and staff at all times. Use your initiative, bringing new and creative ideas to how we do things. Experience as a Receptionist is important, but attitude and finding the right ‘fit’ comes first for us. To join the Flight Club Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.
We are seeking a professional and customer-focused waiter/waitress to join our team at a casual fine dining restaurant. The ideal candidate will have a passion for providing exceptional service to guests and ensuring they have an enjoyable dining experience. Responsibilities: - Present menus and explain daily specials - Take orders and relay them to the kitchen staff - Serve food and beverages in a timely manner - Check on guests throughout their meal to ensure satisfaction - Process payments and handle cash transactions - Maintain a clean and organized work environment - Assist with setting up and breaking down tables - Collaborate with the kitchen and bar staff to ensure smooth service Requirements: - Previous experience in a similar role preferred - Excellent customer service skills - Ability to work in a fast-paced environment - Strong communication and teamwork skills - Attention to detail and the ability to multitask - Knowledge of food and beverage offerings - Flexibility to work evenings, weekends, and holidays If you are a motivated and enthusiastic individual who enjoys providing top-notch service in a casual fine dining setting, we would love to hear from you. Apply now to join our team!
MAINLY EVENING SHIFTS AND WEEKENDS Lovely local pub by Victoria Park, East London. We serve fresh food daily. Weekends are busy with Sunday roast and private parties. Join our small but friendly team. What We Offer Our Team Members: - Access to our Career Pathway and training and development courses - £11.44 per hour basic rate plus great tips (hourly rate up to £13) - Weekly Service charge - 28 days holiday per year - Flexible working hours - 20% discount in all Young’s pubs and hotels - Share Save Scheme - Company Pension Scheme What we look for in a Team Member: As the successful Team Member you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Welcome to Monika, an authentic African seafood restaurant set to open in one month in the heart of Deptford. We take pride in offering a unique dining experience that combines the rich and diverse culinary traditions of Africa with the freshest seafood. Our menu features a variety of delectable dishes inspired by coastal regions across the continent, served in a vibrant and welcoming atmosphere. We are seeking enthusiastic and dedicated Waiters/Waitresses to join our team. As a member of our front-of-house staff, you will play a key role in delivering exceptional service to our guests, ensuring they enjoy a memorable dining experience. - Greet and seat guests with a warm and friendly demeanour. - Present menus and provide detailed descriptions of our dishes, making recommendations based on guests' preferences. - Take accurate orders and relay them to the kitchen promptly. - Serve food and beverages efficiently and courteously. - Handle guest enquiries and resolve any issues or complaints with professionalism. - Maintain a clean and organised dining area. - Assist with setting up and breaking down tables. - Process payments and manage cash transactions accurately. - Previous experience as a waiter/waitress in a restaurant setting is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment. - Passion for African cuisine and seafood. - Excellent customer service skills. - Ability to work flexible hours, including evenings and weekends. - A team player with a positive attitude.
Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and the brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. We are looking for an experienced and enthusiastic Host/Receptionist to join our team in Sumosan Twiga, iconic venue in Knightsbridge. Responsabilities and duties: - Greeting customers as they enter and taking them to assigned dining or bar areas. - Providing guests with menus and answering any initial questions. - Engaging with guests to ensure a full customer experience. - Answering phone calls, taking reservations and answering questions. - Providing great customer service. - Providing accurate wait times and monitoring waiting list, coordinating with wait staff about available seating options. - Greet customers upon their departure. Requirements: - Experience in similar role in hospitality. - Experience in using Seven Rooms. - Availability to work only evenings. - Right to work in UK. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team
Our esteemed client is seeking an experienced and dynamic Assistant Restaurant Manager to join their team. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a proven track record in restaurant management. This role requires a detail-oriented individual who can support the Restaurant Manager in overseeing daily operations, ensuring excellent customer service, and driving business growth. Responsibilities: - Support Management: Assist the Restaurant Manager in all aspects of restaurant operations, including staffing, training, and performance management. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and maintaining a welcoming atmosphere. - Staff Supervision: Supervise and mentor front-of-house and back-of-house staff, ensuring adherence to service standards and operational procedures. - Operational Efficiency: Oversee daily operations, including inventory management, order processing, and coordinating with kitchen staff to ensure timely and accurate service. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Conflict Resolution: Address and resolve customer complaints and staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Financial Management: Assist in managing budgets, monitoring financial performance, and implementing cost-control measures to achieve financial goals. - Reporting: Prepare and submit operational reports, including sales, staff performance, and customer feedback, to the Restaurant Manager and senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. Requirements: - Proven experience as an Assistant Restaurant Manager or in a similar role within the hospitality industry. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. - Technical Skills: Proficiency in using point-of-sale systems and other restaurant management software. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.
Our esteemed client is seeking an experienced and motivated Restaurant Supervisor to join their team and oversee the daily operations of their high-end restaurant. The ideal candidate will possess exceptional leadership skills, a passion for customer service, and a proven track record in restaurant management. If you are dedicated to delivering excellence and creating memorable dining experiences, we encourage you to apply for this critical role. Responsibilities: - Staff Supervision: Lead, mentor, and supervise restaurant staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Operational Oversight: Oversee daily restaurant operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Training and Development: Train new employees and provide ongoing training for existing staff to ensure they are knowledgeable about menu items, service standards, and company policies. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Conflict Resolution: Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Inventory Management: Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Reporting: Prepare and submit daily operational reports, including sales, staff performance, and customer feedback, to senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. Requirements: - Experience: Proven experience as a Restaurant Supervisor or in a similar role within the hospitality industry, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages.
One of our client is seeking for an experienced and highly motivated Floor Manager to join our client’s team and oversee the daily operations of their restaurant floor. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a commitment to providing outstanding customer service. If you have a proven track record in hospitality management and a passion for creating memorable dining experiences, we invite you to apply for this key role. Responsibilities: - Ensure exceptional customer service by actively engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Supervise, train, and motivate floor staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Oversee daily floor operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Resolution Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. Requirements: - Experience: Proven experience as a Floor Manager or in a similar hospitality management role, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - Uk sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.
One of our client is seeking for an experienced and dynamic Restaurant General Manager to lead our client’s team and oversee the daily operations of their high-end restaurant. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and the ability to drive business growth while maintaining high standards of service and operational efficiency. If you are a strategic thinker with a passion for excellence in hospitality, we invite you to apply for this pivotal role. Responsibilities: - Provide strong leadership and direction to all restaurant staff, fostering a positive and productive work environment that encourages teamwork and high performance. - Oversee daily restaurant operations, ensuring efficient and effective service delivery, and compliance with company policies and standards. - Develop and manage budgets, monitor financial performance, and implement strategies to achieve financial goals and maximize profitability. - Ensure exceptional customer service by setting and maintaining high standards for staff performance, addressing customer feedback, and implementing improvements to enhance the overall dining experience. - Recruit, train, and mentor staff, providing ongoing development opportunities and performance evaluations to build a skilled and motivated team. - Manage inventory levels, order supplies, and negotiate with suppliers to ensure quality and cost-effectiveness. - Ensure compliance with all relevant laws, regulations, and health and safety standards, maintaining a safe and secure environment for both staff and customers. - Develop and execute marketing and promotional strategies to attract new customers, retain existing ones, and boost revenue. - Collaborate with senior management to develop and implement strategic plans that align with the company’s vision and objectives. Requirements: - Experience: Proven experience as a Restaurant General Manager or in a similar senior management role within the hospitality industry. - Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. - Leadership Skills: Strong leadership and people management skills, with the ability to inspire and motivate a diverse team. - Financial Acumen: Solid understanding of financial management principles, including budgeting, forecasting, and financial analysis. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the dining experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with staff, customers, and stakeholders. - Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges. - Organizational Skills: Superior organizational and time-management skills, with the ability to manage multiple priorities and deadlines. - Adaptability: Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK visa sponsorship - Bonus Opportunities: Performance-based bonuses to reward exceptional performance and contributions. - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Retirement Plan: Access to retirement savings plans to support long-term financial planning. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Professional Development: Opportunities for continuous learning and career advancement within the organization.
We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.
Job Opportunity: Cafe Supervisor at London's Premier Chocolate Cafe! Are you a chocolate enthusiast with a passion for creating memorable experiences? Do you thrive in a cozy, welcoming atmosphere and love to lead a dynamic team? We have the perfect role for you! About Us: At our beloved chocolate cafe, we’ve transformed our dream of a chocolate haven into reality. Nestled in the heart of London, our cafe is more than just a dessert spot; it's a home away from home where friends, families, and solo adventurers come to indulge in the finest chocolate creations. Our menu is a delightful journey inspired by cultures from around the globe, featuring customizable desserts made from the highest quality ingredients, including rich, premium chocolate and fresh, hand-picked fruits. We are on the lookout for a Cafe Supervisor who shares our passion for chocolate and exceptional customer service to join our small but mighty team! Position: Cafe Supervisor Location: London, UK Type: Full-Time What You'll Do: - Lead with Passion: Supervise daily operations, ensuring our customers receive top-notch service and our team thrives in a positive and supportive environment. - Maintain Excellence: Oversee the quality and presentation of our delicious desserts and drinks, making sure they look as amazing as they taste. - Team Empowerment: Train, motivate, and inspire our cafe team, fostering a culture of collaboration and enthusiasm. - Customer Connection: Create a warm and welcoming atmosphere for our guests, making every visit special and memorable. - Oversee closing of the cafe, we are open until 11pm so evening work is required! - Operational Efficiency: Manage inventory, handle scheduling, and ensure the cafe runs smoothly and efficiently. What We're Looking For: - Experience: Previous experience in a supervisory role within a cafe or restaurant setting. - Leadership Skills: Proven ability to lead, motivate, and develop a team. - Customer-Centric: A natural people-person who loves engaging with customers and making them feel at home. - Detail-Oriented: Keen eye for quality and presentation, ensuring every dish meets our high standards. - Problem-Solver: Quick thinker who can handle any challenges that come your way with grace and efficiency. - Passion for Chocolate: A true chocoholic who understands and shares our love for exquisite chocolate creations. Perks of the Job: - Be part of a growing, vibrant team that values creativity and excellence. - Enjoy working in a beautiful, cozy cafe setting in the heart of London. - Indulge in delicious chocolate treats as part of your daily routine. - Opportunities for career growth and development within our expanding business.