Redbridge
Central Recruitment recruiting a Team Manager to work in the Ilford area at a supported housing service providing support to clients with complex needs and a history of rough sleeping. • 36 hours per week, • Monday - Friday, • Shifts: 09:00 - 17:00 (occasional out of hours work required), • Cover required for 3 months with the possibility of extension, • £22.90 per hour (£19.99 per hour, with £2.91 holiday pay) Key Responsibilities: • Lead and support Complex Needs Support Workers to deliver a high-quality, consistent service, • Support service development for rough sleepers alongside the Service Manager, • Ensure staff training, supervision, and performance through effective induction and regular meetings, • Oversee person-centred support plans, key working, and ongoing risk and safeguarding assessments, • Approve move-on decisions, prevention payments, and discretionary support where appropriate, • Drive continuous service improvement, • Maintain strong partnerships with Council services and external stakeholders, • Ensure effective delivery of advice, outreach, and customer engagement services, • Ensure compliance with statutory requirements and professional standards, • Maintain team health and safety compliance What we’re looking for: • Experience in staff and service management, meeting KPIs and departmental objectives, • Strong understanding of homelessness, substance misuse and complex trauma, with the ability to motivate clients at different stages of change, • Knowledge of housing management, including licence agreements and non-secured tenancies, • Experience with budget setting, expenditure monitoring and report writing, • Strong networking and partnership-working skills with internal and external stakeholders, • Understanding of Recovery and Psychologically Informed Environments and ability to apply these in practice, • Experience delivering outcome-focused group work to support access to and sustain ETE opportunities, • Proven ability to manage competing priorities in a pressurised environment, • Experience in effective support planning, case management and escalation processes Desirable: • Professional Housing Qualification and/or Membership of the CIH Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position