Housing Operations Manager
1 day ago
Derby
Salary: £53,974 per annum Please read the following job description thoroughly to ensure you are the right fit for this role before applying. Location:YMCA Mansfield Contract: Full time, Permanent At YMCA Robin Hood Group, we believe everyone deserves a safe place to live. We provide secure, supportive accommodation for young people aged 16+ and vulnerable adults, and were proud of the impact our Supported Housing team makes across Ashfield, Mansfield, Worksop, and Goole. We are now seeking aHousingOperations Managerto lead this dedicated team. Our team works closely with Residents to strengthen support plans, build positive relationships, and develop the skills needed for independent living. If youre an experienced Manager in supported housing who is passionate about leading teams, shaping services, and delivering high-quality, person-centred support, this role offers a meaningful next step. If you are an experienced Manager in the Supported Housing sector, driven by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support, this could be the perfect role for you. Your role will involve: Leadership & People Management • Lead and develop a team of Managers, driving consistently high standards., • Oversee daily operations to meet and exceed internal standards, regulatory requirements, Ofsted expectations, and Regulated Housing Standards., • Manage key stakeholder relationships and develop strategic partnerships, including with commissioned services and Ofsted., • Proven leadership experience in supported housing or residential childcare., • A strong understanding of the regulatory frameworks related to Ofsted and Regulator of Social Housing standards., • Exceptional communication and stakeholder relationship management skills., • Ability to work collaboratively with a Senior Leadership Team and internal departments., • Experience in budget management and financial oversight., • Commitment to safeguarding young people and vulnerable adults., • Minimum Level 4 in Housing Management, or willingness to complete the course. We are happy to continue to support you if you are currently studying this qualification., • A UK driving license and access to your own car are required to travel between the four sites you will manage. Expect to be out and about weekly, ensuring you are hands-on and visible within each of your teams., • We Seek Out Were always looking for ways to do better., • We Welcome We include, respect, and support everyone., • We Inspire We believe in every persons potential., • We Speak Out We advocate for whats right., • Builds the relationships that help them discover who they are, • Develops the skills and confidence to shape their own life, • Funded training, qualifications & career progression across YMCA services, • Quarterly Campfires celebrating our impact across the organisation, • Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme, • Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years service, • Discounted YMCA childcare & holiday clubs, • £500 refer-a-friend bonus