Shift Manager - Birmingham
8 days ago
Birmingham
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture‑backed startups. We're assembling the most talent‑dense team the logistics industry has ever seen. Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e‑commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. • ~110 people, more than half in engineering, product and data, • 45+ advanced degrees across computer science, mathematics and operations research, • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle, • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation Please note: We offer Day and Night Shifts. • Overseeing sortation operations during your shift to ensure targets are met, • Supporting with recruitment, onboarding, and training of site operatives, • Leading, motivating, and coaching your team to high performance, • Ensuring health & safety standards are upheld and continuously improved, • Identifying and acting on opportunities to drive efficiency and service quality, • Collaborating with stakeholders to support the wider success of the site, • Previous experience in a fast‑paced operational or warehouse environment, • A proactive leader with strong communication and team‑building skills, • Able to think on your feet, solve problems, and make sound decisions under pressure, • Comfortable using data to track performance and make improvements, • A hands‑on, positive attitude and a willingness to roll up your sleeves, • Talent Acquisition Interview - 30 min, • Hiring Manager Interview - 90 mins, • Final Interview - 1 hour, • Decision and offer within 48 hours. Our process mirrors our pace of work., • Generous equity, richer than 99% of European startups, with annual top‑ups to share Relay’s success, • Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it, • 25 days of holidays, • Enhanced parental leave, • Hardware of your choice, • Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more), • Aim with Precision: You define problems clearly and measure your impact meticulously, • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction, • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience, • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts, • People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success, • Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives. #J-18808-Ljbffr