Female Housing Support Worker
19 days ago
Southend-on-Sea
Female Housing Support Worker | Southend | 37 hours per week | £24,335 Main Purpose of the Role Are you a motivated and passionate individual looking to make a real difference in your local community? Are you also available at the weekends on a rota basis to put your skills to good use? If so, we would love you to join our clients housing management team as a Housing Support Worker. • Providing practical advice, information and support on tenancy sustainment, education, employment, life skills and the development of personal independence, • Supporting service users to improve their mental health and manage physical health needs or substance misuse where required Resident Support • Ensure residents receive a welcoming, supportive and positive experience as they settle into a home environment, • Support the team in managing a caseload, including assessments, support plans and reviews, • Build warm, positive and professional relationships with service users, • Work collaboratively with colleagues to deliver tailored support packages, • Enable residents to sustain their accommodation, prevent evictions and support those ready to move on, • Encourage and support residents with substance misuse issues to engage with specialist treatment services, • Assist residents in developing essential life skills such as budgeting, cooking, laundry and personal hygiene, • Provide evening and weekend cover across sites in line with the rota, • Carry out all building health and safety checks in line with organisational policies, • Ensure properties and surrounding areas are safe, secure and conducive to effective engagement and community cohesion, • Assist residents with Housing Benefit applications to ensure timely recovery of rent and service charges, • Maintain accurate and up-to-date case files for all residents, • Advise residents on welfare, housing, benefits and legal rights, supporting them to access entitlements, • Support service users in accessing appropriate medical, dental and mental health care, • Ensure all information on the Company In-Form database is accurate and fully updated for monitoring and reporting, • Ensure all data is handled in line with GDPR, Data Protection policies and national legislation To be considered for this role you will need to: • Demonstrate patience, politeness and self-control, • Organised, adaptable, and a good communicator, • To be enthusiastic and motivated by a constantly changing and busy environment Applicants for this position must be available for interview 24th March 2026 • 37 hours per week, • Permanent vacancy, • Salary: £24,335 rising incrementally to £24,968, • Annual Leave 33 days including bank holiday, • Blue Light Card, • Pension Scheme, • A day off to celebrate your birthday!, • 24/7 Digital GP Access, • Employment Assistance Programme, • Training and Development